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Explore every episode of the podcast Car Dealer Podcast

Dive into the complete episode list for Car Dealer Podcast. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Daksh Gupta on why he's helping to mentor the next generation of motor trade stars – episode 28106 Nov 202601:05:53

Daksh Gupta joined Jon and James on the podcast this week, discussing the incredible initiative he's backing to help promote the next generation of rising stars in the motor trade.


Despite leaving Marshall four years ago, Gupta has never strayed too far from the motor trade – keeping involved with a number of non-exec roles, including at Hendy.


As president of the IMI though, he's now backing an award scheme for the latest up-and-coming motor trade managers – rewarding them with £2,000 of his own cash, and an invaluable 12 month mentorship.


We discuss more about the scheme on this week's episode, along with stories about used car values, Chinese cars, and Autotrader's profits.


Stories covered:

IMI and vice president Daksh Gupta launch £2,000 award to find future leaders

Weekly Briefing: The havoc Chinese cars are causing in the used car market

Used car prices hold firm in October as EV values surge by £400 in a month

Range Rover boss says dealer network is now ‘in a good place’ after rationalisation

Autotrader posts £191m profit despite ‘challenging’ start to financial year


Autotrader's Ian Plummer on how you can prepare your used car dealership for a 'push' new car market – episode 28030 Oct 202601:10:28

Ian Plummer, Chief Customer Officer at Autotrader joins Jon and James this week to share his insight on what's going on in the new and used car markets.


Plummer reckons we're now 100% back in a 'push' market, largely thanks to the emergence of so many Chinese brands all at once. It's not bad news for all traditional manufacturers, but many are losing volume, and almost all are losing market share.


In the used market, Plummer says is making a material difference to those with 0-3 year old stock, with buyers instead weighing up the tempting finance offers available on new Chinese models.


Stories covered:

Weekly Briefing: My car dealership has been targeted by scammers

Fuel duty freeze extended but car dealers face higher wage bills – Autumn Budget

Motor trade slams Budget for failing to support businesses as EV uncertainty threatens car sales

Half of car buyers say dealership visits give them confidence to purchase

Volkswagen Group profits plunge 99% amid Porsche writedown and China woes

Group 1 U-turns on JLR dealership closures as it agrees to retain five sites


West Way's former boss on what manufacturers need to learn from dealers – with Tony Lewis, episode 27923 Oct 202601:09:56

Tony Lewis, global head of fleet at Ineos joined Jon and Batch this week, giving us some insights about what life at one of the world's newest car companies is like.


Lewis has had a glittering automotive career, holding director positions at Nissan GB, Stellantis, Infiniti, and more. He's also done more than his fair share on the other side of the table: as managing director of the West Way dealer group, and before that a brand director at Jardine.


Having gone straight into the military after university, Lewis's latest role even brings him back to some familiar ground: expanding Ineos's footprint in the defence industry. We chat about what makes the Grenadier an 'AI apocalypse'-proof vehicle, and why he reckons it's the best tool for militaries around the world.


Stories discussed include Sytner's results, MOT disruption during the PHP cybersecurity scramble, and AI phone enquiries to dealers.


Stories covered:

Sytner turnover falls by almost £1bn as plunging used car sales drag profits down in 2025

AI agents are calling dealerships now – and experts warn the motor trade must get ready

Vertu boss Robert Forrester accuses politicians of waging ‘stealth war on the motorist’

Duncan McPhee confirmed as new Athenea CEO after quitting loss-making Hendy Group

How Car Planet went from 30 cars to over 2,000 in just four years – with Faheem Miah, episode 27816 Oct 202601:03:21

Jon and James are joined by Faheem Miah, one of Car Planet's three co-founders. Faheem, along with his brothers Taslim and Tamim, set up Car Planet in 2022, and the trio have since scaled the business from 30 cars to over 2,000 across several sites.


Faheem also touched on the difficulties of keeping customers happy, particularly in a business with such a large volume of sales.


Stories discussed include the reveals of the Paris Motor Show, Tesla's 'flying' car, and the latest results from dealer groups including Chorley, Lithia and Eden.


Links to stories:

Weekly Briefing: How the Chinese car invasion will hit the used car market hard

Tesla launches a ‘flying’ car as it unveils Roadster 2 with SpaceX thrusters 

Paris Motor Show 2026: All the biggest new cars and concepts revealed

Chery to launch another UK car brand as iCAUR confirms 2027 arrival

Lithia UK profits almost treble to £60m as dealer group hails turnaround in performance

Chorley Group shuts dealerships and focuses on core brands after posting another loss

Painful restructuring leads to profits surge at Eden Automotive Group

Renault’s UK finance arm plunges to £110m loss as car finance scandal bill hits £219m

£9.1bn car finance compensation scheme court battle pushed back to February

Eden Motor Group's CEO on how he founded the business, his time at Reg Vardy, and what still drives him forward – with Graeme Potts & Marc Palmer, episode 27710 Oct 202601:11:31

Graeme Potts, founder and CEO of Eden Motor Group joined James and Jon on the podcast this week, along with Autotrader's head of strategy and insights, Marc Palmer.


Potts chatted to us about the trends he's seeing in both new and used sales, across the group's plethora of brands, including MG and Leapmotor. Naturally, we also couldn't help but ask a few questions about his illustrious career too – and his plans for the future.


Palmer meanwhile was on hand to give a peek behind the curtain at Autotrader's latest data, including how consumer confidence may be stronger than we might have predicted.


Stories discussed include the new Jaguar Type 01, impending tariffs on Chinese cars in the UK, and what James picked up from a recent motor finance conference (aside from just some free pens).


Links to stories:

Weekly Briefing: Are diesels dead? And an economist on what’s next for car sales

UK government preparing tariffs on Chinese electric cars amid pressure from EU

Used car prices fall for first time this year – but EV values keep climbing

Oct 7: Asos hacked; Badenoch to give ‘tax-cutting’ speech; Renault revives MPV with E-Space

Freelander returning to Britain as new car brand with JLR and Chery backing

This is the Jaguar Type 01 – the 1,016bhp EV tasked with reinventing the British brand

Cazoo's CMO on why ditching the Motors brand has paid off, and what dealers can do about a lack of consumer trust – with Lucy Tugby, episode 27602 Oct 202601:05:47

Cazoo's Lucy Tugby joined Jon and Batch for this week's podcast, discussing the marketplace's recent consumer trust survey – which revealed some rather painful truths about the relationship between buyers and dealers.


Tugby, who serves as Cazoo's Chief Marketing Officer, also chatted to us about the platform's (relatively) recent brand name switch from Motors, and what effect it's had on the business and its customers.


Read the full results of Cazoo and Car Dealer Magazine's joint survey below:

Cazoo speaks out after two trust surveys show deep cracks in car buying process


Other news covered this week includes SMMT stats for September, why dealers don't want diesel part exchanges, and why Dodge is making a return to the UK.


Stories covered:

New car market surges 12% in September as private buyers return to showrooms

Soaring fuel prices spark rush for used EVs – but dealers don’t want diesel part-exchanges

Unity Automotive appointed primary UK dealer for new Dodge Charger

Volkswagen slashes 2026 profits, Bentley reveals its first EV, and our Chinese car megatest - with Jack Evans & James Batchelor, episode 27625 Sep 202600:58:42
Amazon Autos edges closer to UK launch, 'unreasonable behaviour' from car buyers increases, and why European car makers should've seen China coming – with Leo Nelson, episode 27518 Sep 202601:05:46
Where car dealers are leaving money on the table14 Sep 202600:29:56

With used car margins under pressure, finding extra profit is becoming harder — but that doesn't mean the opportunities have disappeared.
In this special Car Dealer Podcast for Profit Clinic Week, James Batchelor speaks to Dealer Auction, Autoglym, Warranty Solutions Group and TekCor4 about where dealers can make more from the business they are already doing.
From buying the right stock and knowing when to move it on, to making more from added-value products, protecting margin after the sale and converting customers who slipped through the net, this episode looks at the practical ways dealers can squeeze more profit from every stage of the used car journey.

JLR to lay off 4,000 people, Jaecoo takes over Lookers Battersea, and we spend the day in a Chinese car dealer – with Richard Norris, episode 27411 Sep 202601:05:12
Does new reg day still matter, HMRC names and shames minimum wage breaches, and why one dealer has taken over an Aldi – with Joel Combes, episode 27304 Sep 202601:02:17
Garages want MOT price rises, dealers targeted by review blackmailers, and half of buyers now 'open' to Chinese brands – with Will Blackshaw, episode 27228 Aug 202601:09:28
Dealer acquisitions market is most difficult for 10 years, Omoda Jaecoo come under warranty criticism, and Government could soften ZEV targets - with Peter Smyth, episode 27121 Aug 202601:10:58
Mistaken identity causes bad review nightmare, dealers could be banned from washing cars, and should we reform the consumer rights act? – with Jamie Caple, episode 27014 Aug 202601:10:34
Jaecoo sales overtake Land Rover, 'runaway' I-Pace scammer cost JLR £50m, and is your used car business quiet this summer? – with Jon Mathers, episode 26907 Aug 202601:06:29
The AI Revolution: Car dealers reveal how AI is reshaping their businesses – Part 205 Aug 202600:48:57

How are car dealers actually using AI in their businesses right now – and is it really saving them time and money?
In part two of our special AI Week podcast – The AI Revolution: Will it change the motor trade forever – James Baggott speaks to dealers who are already using artificial intelligence to buy cars, improve vehicle adverts, handle customer complaints and communicate with leads 24 hours a day.
Steven Douglas, owner of Really Easy Car Credit and co-founder of Dealerway, explains how he used Claude to build a tool that analyses auction catalogues, identifies the cars he is likely to buy, values them and recommends how much he should bid.
George Manning, director of Hilton Garage, reveals how AI is being used across its 1,000-car operation – from stock sourcing and advertising to checking vehicle adverts against Auto Trader best-practice guidance.
Michael Bell, chief executive of Available Car, discusses how the business uses Impel to communicate with customers around the clock and support its contact centre team.
Car Dealer editor-in-chief and @CleverCarCollection founder James Baggott also explains how he has used AI to help build and run his own used car dealership – and where the technology has caused problems as well as solving them.
This is part two of The AI Revolution: Will it change the motor trade forever?, our special podcast mini-series produced for Car Dealer AI Week.

The AI Revolution: Will it change the motor trade forever? – Part 103 Aug 202600:49:29

Artificial intelligence is changing the motor trade faster than any technology we’ve seen before. But is AI really going to transform the way car dealers sell cars... or is the hype getting ahead of reality?
In this special Car Dealer Podcast for AI Week – which takes place from August 3-7 – James Baggott speaks to some of the biggest names in automotive technology to find out where AI is already making a real difference, where it’s falling short, and what the future of the motor trade could look like.
From AI-powered customer conversations and lead handling to smarter vehicle buying, admin automation and the changing way consumers search for their next car, this podcast explores how artificial intelligence is reshaping every part of the dealership.
On Wednesday, we’ll be publishing Part 2 of The AI Revolution: Will it change the motor trade forever? where the dealers tell us what they’re doing with AI in their showrooms.

Autotrader tweaks price flags, Luscombes shares bonus with employees, and is the stock market the best place for car dealers? – with Ian Plummer, episode 26831 Jul 202601:08:46
Arnold Clark profits hit £112.5m, 3p per mile EV tax confirmed, and Car Dealer Power results – with John Veichmanis, episode 26716 Jul 202601:03:28
Volkswagen's drastic cuts, expensive Chinese cars and Skywell leaves UK with Sam Zales - episode 26610 Jul 202601:12:02
GVE London accountant accused of fraud, FCA suspends part of redress scheme, and Cazoo hit by fresh legal battle – with James Reeve, episode 26503 Jul 202601:09:00
Steven Eagell's 'strong' performance, EVs sell fastest in June, and is the Consumer Rights Act unfair to dealers? – with Paul Willis, episode 26426 Jun 202601:08:18
ZEV mandate could be chopped, Yeomans revenue up after Chinese brand expansion, and JLR targets cost-cutting – with Simon Shield, episode 26319 Jun 202601:07:27
Linda Jackson joins Hendy, EV prices on the up, and DVLA insider jailed – with Vince Pemberton, episode 26212 Jun 202601:02:44
Vertu's mystery investor revealed, Cherys could be made in Sunderland, and why drivers are falling in love with Chinese cars – with Damien Dally, episode 26105 Jun 202601:12:46
Ferrari's controversial EV, Arnold Clark sells car for £1, and when is the 2CV coming back? – with David Gott, episode 26029 May 202601:04:04
Auto Trader profits near £393m, Ford Fiesta may return, and is ChatGPT the future of used car search? – with Derren Martin, episode 25922 May 202601:07:03
Peter Vardy sells final dealerships, Vertu profits dip, and EV consideration hits record high – with Danny Bond, episode 25815 May 202601:07:50
'Ghost car' finance fraud uncovered, Blue Motor Finance rumoured to be exiting, and Nissan to adjust Sunderland production – with Andrew Edmiston, episode 25708 May 202601:07:33
Ghost Car Fraud: A £10m Finance Scam05 May 202600:33:55

In this podcast we explain how scammers have used ghost cars, rogue dealers and fake finance applications to take the industry for more than £10m.
In this special Car Dealer Podcast episode, James Baggott speak to finance brokers hit by the scam, including DSG’s Rob Woollen and Octane Finance’s Daniel Horner, who reveal exactly how the con works and find out why it’s been so hard to stop.
This is not a victimless crime. Dealers have lost their businesses, brokers have taken huge financial hits, and even genuine customers have been caught up in the chaos.
In this episode, you’ll hear:
– How ‘ghost car’ fraud actually works
– Why real customers are being used in the scam
– The role of rogue (and sometimes unwitting) dealers
– How criminals are exploiting the finance system
– The scale of the losses — and why it could keep growing
– What dealers MUST do to protect themselves
The Metropolitan Police has confirmed this is an active investigation — and this could be one of the biggest frauds the motor finance industry has ever seen. Join us as we explain how it works.

Vertu's £3.4m JLR insurance payout, Cazoo ditches Motors, and Hendy's huge losses – with Jason Cranswick & Ian Plummer, episode 256 01 May 202601:08:02
Lookers staff claim they face 'fresh threats of redundancy', Autotrader customer advisory groups take place, and Swansway's impressive results – with Sandy Burgess, episode 255 24 Apr 202601:06:42
Cargiant to close, £100k Chinese EV launches, and Norton Way's profits slip further – with Craig Walker, episode 25417 Apr 202601:05:42
FCA crackdown on sale or return, Jaecoo 7 tops sales charts, and Motorpoint back in profit – with Clive Messenger, episode 25310 Apr 202601:01:42
Jaguar boss Rawdon Glover on that relaunch – Jaguar Rebrand: Mistake or Genius Ep.306 Apr 202600:52:36

In the final episode of our podcast series, Car Dealer talks to the man at the centre of the Jaguar relaunch: Rawdon Glover.
The brand’s managing director speaks about what it was like being inside Jaguar when that controversy broke the internet.
We cover the personal attacks he and his team faced, why Jaguar needed to be so dramatic and find out whether Gerry McGovern leaving the business will change the direction.
You can catch up with all the episodes of Jaguar Rebrand: Mistake or Genius now.

Jaguar Rebrand: Mistake or Genius? – Episode 2, The Controversy04 Apr 202600:46:50

In episode two of our three part podcast series, Car Dealer again looks in detail at the Jaguar Rebrand – this time talking to branding experts and dealers.
Following our video on the relaunch, available now on the Car Dealer Magazine YouTube channel, we have created a three part series of the interviews we conducted.
In this episode, The Controversy, we talk to experts including Jon Evans, host of the CMO Uncensored Podcast, Nick Ede, a brand and PR guru, as well as car dealers Peter Smyth, a former Jaguar franchise holder, and used Jaguar dealer Tim Atkinson.
We also get a view on the relaunch from Professor David Bailey of the Birmingham Business School about just why Jaguar needed to be so dramatic in the first place.
Coming up in the third and final episode, we’ll hear from Jaguar’s managing director Rawdon Glover himself. In a detailed interview, he speaks about what it was like being inside Jaguar when the controversy broke the internet.
We cover the personal attacks he and his team faced, why Jaguar needed to be so dramatic and find out whether Gerry McGovern leaving the business will change the direction.
Episode three of our Jaguar Relaunch: Mistake or Genius? podcast will be published on Easter Monday.

Jaguar Rebrand: Mistake or Genius? – Episode 1, The Journalists’ View02 Apr 202600:45:56

In the first of a three part podcast series, Car Dealer looks in detail at the Jaguar Rebrand. Following our video on the relaunch – available now on the Car Dealer Magazine YouTube channel – we have created a three part series of the interviews we conducted.
In episode one of Jaguar Rebrand: Mistake or Genius?, we hear The Journalists’ View on the Jaguar relaunch. We hear what it was like being at that big event at JLR’s headquarters in Gaydon back in November 2024 and their reaction to the rebrand and the Type 00.
We hear why some elements of the media branded it as ‘woke’, and from journalists who have been behind the wheel of the new car.
In this episode we chat to Ray Massey, motoring editor the Daily Mail, Steve Fowler from The Independent, Ginny Buckley from Electrfying.com and Stuart Gallagher, editor of drivers’ bible Evo and Wayne Scott, the editor in chief of Jaguar Enthusiast Magazine.
In episode two, The Controversy, we talk to branding experts including Jon Evans, host of the CMO Uncensored Podcast, Nic Ede, a branding and PR guru, as well as car dealers Peter Smyth, a former Jaguar franchise holder, and used Jaguar dealer Tim Atkinson.
And in the third and final episode, we’ll hear from Jaguar’s managing director Rawdon Glover himself. In a detailed interview he speaks about what it was like being inside Jaguar when the controversy broke the internet.
We cover the personal attacks he and his team faced, why Jaguar needed to be so dramatic and find out whether Gerry McGovern leaving the business will change the direction.
Episodes two and three of our Jaguar Relaunch: Mistake or Genius? podcast will be published over Easter. 

G3 Auctions bought by US firm, FCA redress scheme in full, and Govt to look at ZEV mandate – with Ibrar Mohammed, episode 252 02 Apr 202601:14:52
Cargiant keeps looking for a buyer, VAT scam and the CMA investigation - with Chris Green, episode 25127 Mar 202601:08:03
What happened at Car Dealer Live 2026 Part 2 – with James Baggott, episode 25026 Mar 202600:53:18

Join us for more best bits from Car Dealer Live 2026. The event took place on March 19 at the British Motor Museum. In a second special podcast, James Baggott rounds up some of the highlights from our headline speakers and some of the brilliant research sessions. To catch up on all the news from the event check out the Car Dealer Magazine website and to watch back all the sessions, grab a replay ticket at CarDealerLive.co.uk

Stellantis & You losses, job cuts at Bentley and Close Brothers, and all the latest from Car Dealer Live – with Ian Plummer, episode 24922 Mar 202601:02:32
What happened at Car Dealer Live 2026 – with James Baggott, episode 24820 Mar 202601:01:43

Car Dealer Live 2026 took place on March 19 at the British Motor Museum. In this special podcast, James Baggott rounds up some of the highlights from Chinese challenger brands to how car dealers are using AI. To catch up on all the news from the event check out the Car Dealer Magazine website and to watch back all the sessions, grab a replay ticket at CarDealerLive.co.uk

SMMT blasts EV sales targets, Big Motoring World court case continues, and what's going on at Cargiant? – with Martin Miller, episode 24715 Mar 202601:08:01
Peter Waddell court case continues, DxB snaps up Harwoods JLR & BMW ops, and car finance redress scheme to be confirmed this month – with Tony Sciascia & Marc Palmer, episode 24606 Mar 202601:04:22
Stellantis' annual loss, Mitsubishi L200 returns, and Government throws money at home charging – with Ginny Buckley, episode 24527 Feb 202601:09:47
Peter Waddell in court, Polestar boss hails 'renaissance of the dealers', and latest on finance redress scheme – with Mike Askew, episode 24420 Feb 202601:08:29
We visit the world's biggest car auction, James drives an electric car and likes it, and Jony Ive's Ferrari collab – with Liam Quegan, episode 24314 Feb 202601:02:00
News live from NADA show, Amazon Autos coming to the UK, and American dealers want to block Chinese cars – with James Leese, episode 24207 Feb 202601:02:33
BCA Aston Barclay merger given green light, Group 1 to axe more dealerships, and the 'rampant' rise of Chinese car brands – episode 241, with Mark Docherty30 Jan 202601:03:22
Autotrader CEO Nathan Coe on why package prices are going up again – episode 24023 Jan 202601:05:33
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