Explore every episode of the podcast Browse Basket Buy

Andy Griffiths, Chief Growth Officer at Climb Agency, joins Dan to dissect why most eCommerce brands are obsessing over the wrong metrics and paying what he calls the “Google tax” – targeting people who would buy anyway instead of finding new customers. What we covered The metrics addiction problem – Why CFOs with spreadsheets are […]

Most retail dashboards are expensive ways to avoid making decisions. Oliver Spark learned this the hard way while scaling The White Company from £6 million to £50 million. And it’s why he now runs Sweet Analytics, helping retailers focus on the numbers that actually grow businesses. The breakthrough moment Oliver’s turning point came from a […]

Most product descriptions read like technical manuals written by robots for other robots. Dave Harland, founder of Copy or Die and self-proclaimed “Word Man,” explains why your copy isn’t working and what to do about it. The behaviour side: Why features don’t sell The fundamental mistake: Taking manufacturer specs and dumping them on your product […]

In this episode of Browse Basket Buy, Dan spoke with behavioral science expert Richard Shotton about the psychological principles that drive purchasing decisions. Richard, author of “The Choice Factory” and “The Illusion of Choice,” shared key insights that can help retailers. What you’ll learn Practical tactics you can implement The paradox of choice When customers […]

What it is Browse Basket Buy is a podcast / webinar series (they’re almost the same now anyway) that digs into the three things that actually matter in eCommerce: how customers behave, what the data tells you, and what changes actually work. Each month, we talk to people who know why shoppers do what they do, […]