Break The Cycle: a debt resolution podcast – Details, episodes & analysis

Podcast details

Technical and general information from the podcast's RSS feed.

Break The Cycle: a debt resolution podcast

Ophelos

Business

News

Frequency: 1 episode/46d. Total Eps: 9

Debt collection. Not the sexiest industry. But now, as the cost of living crisis takes hold, an unavoidable topic. How should we be treating people in debt? What should businesses be doing to best care for their customers? And how are new technologies revolutionising the archaic space? This mini series by Ophelos aims to start the much-needed conversation.

Read moreCollapse

Site

RSS

Apple

Data updated on 04/07/2026

Recent rankings

Latest chart positions across Apple Podcasts and Spotify rankings.

Apple Podcasts

🇬🇧 Great Britain - Management
01/07/2025
#84

Spotify

No recent rankings available

Shared links between episodes and podcasts

Links found in episode descriptions and other podcasts that share them.

See all

No links shared by this podcast

RSS feed quality and score

Technical evaluation of the podcast's RSS feed quality and structure.

See all

RSS feed quality

To improve

Score global : 47%

Publication history

Monthly episode publishing history over the past years.

Year

Latest published episodes

Recent episodes with titles, durations, and descriptions.

See all

Ask Ola: Your Money Questions Answered

Season 2 · Episode 1

Tuesday, October 3, 2023 • Duration 34:59

What's the best way to start building your credit score? How can you make money grow passively? Should you pay off your student loan early? In this episode, we're joined by Olamide Majekodunmi from All Things Money to talk about, well, all things money.

Read moreCollapse

How will the New Consumer Duty transform the debt industry?

Season 1 · Episode 8

Wednesday, December 21, 2022 • Duration 07:57

The FCA has described their New Consumer Duty as "a paradigm shift in their expectations". They are raising the bar for customer care, meaning that many firms will need to make some significant changes in the coming year. Join us for Part 2 of our conversation with Risk & Compliance Advisor Erik Porter as we chat about the challenges and opportunities of the new regulation.

Read moreCollapse

The FCA's New Consumer Duty: what it means for your business

Season 1 · Episode 7

Wednesday, December 14, 2022 • Duration 15:32

Impacting every business that deals with retail customers, the FCA's New Consumer Duty sets a higher standard for customer protection. Risk & Compliance Advisor Erik Porter joins us this week to demystify the 161-page document.

Read moreCollapse

Inclusion first: why accessible design matters

Season 1 · Episode 6

Wednesday, November 23, 2022 • Duration 06:23

For many companies, accessible design is all too often an afterthought. But for companies who care for customers in debt, having a product that's designed with accessibility in mind can be the difference between helping someone clear a balance and keeping them in debt. The engineering team join us in this episode to discuss accessible design, why it matters, and how we approach the problem here at Ophelos.

Read moreCollapse

A message to CEOs: how to help customers through the cost of living crisis

Season 1 · Episode 5

Wednesday, November 2, 2022 • Duration 09:44

We chat with our CEO and co-founder Amon Ghaiumy about some of the ways that businesses can keep costs low, detect vulnerability sooner and offer personalised experiences for their customers facing financial difficulty.

Read moreCollapse

What is preventing innovation in the debt industry?

Season 1 · Episode 4

Wednesday, October 26, 2022 • Duration 06:20

Over the past decade, financial services have seen a huge shift towards digital. This change, however, is happening much more slowly in the debt sector. This creates a rift in the customer journey. Front-end, it’s quick and easy to access credit. But once you fall behind on payments, you’re expected to resolve them in an analogue fashion. Why is it that the uptake of new innovations and technologies is slow in this space? Find out in our latest episode of Break The Cycle, as we chat to our CEO and co-founder Amon Ghaiumy.

Read moreCollapse

Why is financial education so important?

Season 1 · Episode 3

Wednesday, October 19, 2022 • Duration 09:39

Financial literacy leads to a healthier, happier life. Despite this, only 50% of the UK have a basic level of financial education. How can businesses promote financial education? What tools can help young people to get in control of their finances? We chatted to Marco Logiudice, co-founder of Prograd, to find out.

Read moreCollapse

Using machine learning to create personalised communication strategies

Season 1 · Episode 2

Wednesday, October 12, 2022 • Duration 05:43

Great customer experience requires a personalised approach. Take for example customers in debt - each individual will have a different story, financial situation, communication style and way of interacting with the customer journey. So why make every communication strategy the same? Tune in to our next episode of Break The Cycle tomorrow to hear Jacob Goss and Jacopo Attolini from our data team chat about how machine learning can personalise and improve the customer experience.

Read moreCollapse

Where does debt fit into the customer journey?

Season 1 · Episode 1

Monday, October 3, 2022 • Duration 03:58

We all know how the customer journey goes: awareness, consideration, conversion, loyalty and advocacy. But where does a customer in financial difficulty fit into that equation? How can businesses rethink the customer journey in order to support everybody, and ultimately rehabilitate customers who are struggling back into the journey? In this episode we're joined by Paul Chong, co-founder and COO of Ophelos.

Read moreCollapse

Break The Cycle: a debt resolution podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Break The Cycle: a debt resolution podcast – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Related Shows Based on Content Similarities

Apple Podcasts

Spotify