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Explore every episode of the podcast Body Bangin'

Dive into the complete episode list for Body Bangin'. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
Ep #121: Things Need to Change with Michael Giarrizzo16 Jul 202400:55:05

I am talking with Michael Giarrizzo, CEO/President of DCR Systems, about embracing the change of our industry. As our vehicles become more complex things NEED TO CHANGE!

Vehicles today are safety machines on wheels so what is your shop doing to make sure you are keeping those vehicles that come to you after a collision are being restored so they operate exactly like they would if they never would have gotten into an accident.

We need to start taking on the responsibility of this to create a sustainable future in our industry! 
No more are the days of just checking fit and finish!  

Michael challenges shops to:
1 – establish your why
2 – create processes that are non-negotiable (consistency)
3 – have extensive documentation (documentation before, during and after the repair including manufacturer repair procedures, videos, photos, notes, etc.)
4 – create quality control check points throughout your shop (ask your team where those QC checks should be. Utilize your team to make your business better.)

If you want to ask any questions of Michael or inquire about becoming one of his licensed shops you can email him directly at:
mgiarrizzo@dcrsystems.net

Links to Michael’s past Body Bangin’ interview -
Episode #30 – Becoming a Lean, Mean, Auto Body Repair Machine:
Apple Podcasts: https://podcasts.apple.com/us/podcast/ep-30-becoming-a-lean-mean-auto-body-repair-machine/id1558234037?i=1000553311049
On YouTube: https://youtu.be/3YVwWiA9Um0?si=-CtQbNXGGYDoPf07

____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #120: SE Collision Conference Insider with WMABA and CCA25 Jun 202400:37:29

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

What made this year's SE Collision Conference amazing? Several of those involved chatted about some things that happened behind the scenes plus a recap of the show. 
Joining me today is: Josh Kent - CCA's Executive Director, Kyle Bradshaw - CCA's President and Board Members of WMABA & CCA - Brian Davies & John Shoemaker 
Make sure to mark your calendar to join in next May-ish in Virginia!

Contact WMABA or CCA Directly:
Email WMABA's Office: info@wmaba.com
Email WMABA's Executive Director - Jordan Hendler: jordanhendler@wmaba.com
WMABA's website: https://wmaba.com/

Email CCA's Office: info@carolinascollisionassociation.com
Email CCA's Executive Director - Josh Kent: oregon.josh.kent@gmail.com
CCA's website: https://carolinascollisionassociation.com/

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #111: Building Value in Your Business with Matt DiFrancesco at the SE Collision Conference11 Jun 202400:18:41

Thank you to Lombard Equipment - our sponsor of this series! Lombard Equipment not only sells new and used equipment but they have real LIVE people answer their phone!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

Next in line at the SE Collisiion Conference we are taking with Matthew DiFrancesco who had a session titled "Building Value in Your Shop". Matt is the owner of High Lift Financial and the podcast host of "Your Business Your Life".

Today we talk about:

  • How to build value in your business
  • Business structuring
  • How to exit your business one day
  • And more!


Contact Matt Directly
Email Matt: mdifrancesco@difranfc.com
High Lift Financial Website: https://highliftfinancial.com/
Your Business Your Life Podcast: https://podcasts.apple.com/us/podcast/your-business-your-life/id1587750001

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep. #22: The Appraisal Clause...What is it? When to use it?26 Jul 202100:24:11

Charles Wilhite has been in our industry for over 40 years. He went from the shop side, to the insurance side, to teaching I-CAR and now is an independent appraiser. He talks with us today about what the appraisal clause is and when shops should counsel their customers to invoke it...

For questions on the appraisal clause you can reach out directly to  Charles.
Email: chaswilhite@gmail.com
Website: https://www.gamutservices.com


Connect with Charles Wilhite on LinkedIn:  https://www.linkedin.com/in/charleswilhite/

_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_____________________________

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

 

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #21: Is it a Good Thing or a Bad Thing? Flashback Favorite!12 Jul 202100:09:42

John Stuef is one of my favorite people in our industry and he had so many great topics and takeaways on his full podcast in Episode #2 of the Body Bangin' Podcast.
Today's episode is a flashback on one of the highlights of that episode that is SO relatable!

About John:
John Stuef has been in the automotive industry for over 30 years and has a TON of knowledge and experience to share with collision centers. He's now an auto body shop consultant and is an author of the book "From Doing to Leading" which he wrote to help doers in the shop become effective leaders. John also creates super funny videos that are also informative which you can find on his LinkedIn Channel or YouTube.

Find the full episode by clicking HERE or on your preferred podcast platform you can look for Episode #2 "Effective Shop Changes Without a Full Revamp with John Stuef".


John Stuef's Links:
• John's YouTube Channel: "From Doing to Leading Collision Leadership" https://www.youtube.com/channel/UC7whFV0574wQR3bn39X0Yww/videos

• "From Doing to Leading" Book on Amazon: https://www.amazon.com/Doing-Leading-Guide-Inspiring-People/dp/1093895551

• Follow John on LinkedIn:
https://www.linkedin.com/in/john-stuef-b8a84a47/

• Reach out directly to John:
jmstuef@yahoo.com or 919.780.8102

_______________________________

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here:
https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_______________________________


To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #20: The Hidden Turbine That's Driving Success in Our Schools - with Brandon Eckenrode of CREF05 Jul 202100:32:52

We are all quick to complain about the lack of talent in our industry but where does most of that new talent come from? SCHOOLS! Why are we forgetting about these schools and instructors who are educating and training the up-and-comers to an industry that desperately needs them?

Most of these schools and programs are severely underfunded and can't afford to provide the tools, supplies, safety equipment, etc they so desperately need.
Then along comes CREF - the Collision Repair Education Foundation - a foundation where 90 cents of every dollar goes towards industry needs. CREF has been around for 30 years but is finally gaining the awareness they deserve! Through donations and support of those in our industry CREF has been able to disperse over 300 MILLION DOLLARS!

Listen as Brandon Eckenrode, Director of Development, shares with us what the foundation is about, how they help and some up and coming events they have planned to help raise money.

If you have a desire to learn more about job fairs in your area, ways to donate or how to get connected to a local school please call or email Brandon directly!
Brandon Eckenrode: Brandon.Eckenrode@ed-foundation.org
(312) 231-0258

Connect with Brandon Eckenrode on LinkedIn:  https://www.linkedin.com/in/brandon-eckenrode-9b51107/

Visit CREF's website to learn more or donate today!
https://www.collisioneducationfoundation.org/donate-now/

_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_____________________________

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

 

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #19: Fighting to Win the War on Talent with Andrew Batenhorst28 Jun 202100:28:29

Andrew Batenhorst talks with us today about this massive war on talent we are fighting.
We discuss why it's gotten so bad, the "shady" practices many shop owners are using, how we can fight and win, and, also, what employees should be looking out for when these offers are rolling in!

Andrew is the collision center manager at Pacific BMW in Glendale, California and has a heart to expose this major issue we are all going through.

Connect with Andrew Batenhorst on LinkedIn:  https://www.linkedin.com/in/andrew-b-1119a4186/

_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_____________________________

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

 

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #18: Get Out of Your Own Way to Create Success in Your Shop with Claudia Morgillo21 Jun 202100:25:25

Claudia Morgillo owns 6 Fix Autos and 3 Novus Glass Locations in Southern Ontario and is also an Internationally Certified Leadership Coach & Trainer. She has taken her skills as a coach and trainer and applied them to her teams to create incredible success in our industry.
Listens as she shares with us the biggest hurdle in growing your teams, your shop and yourself - YOU! - and how you can work on yourself so you can take your team to new levels.

Connect with Claudia Morgillo:
 LinkedIn:  https://www.linkedin.com/in/claudia-morgillo-pcc-cpc-eli-mp-56570a21/
Facebook: https://www.facebook.com/claudia.morgillo

_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_____________________________

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

 

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #17: Uncovering a Major Issue for Newbies to the Collision Industry with Jorge Navarrete14 Jun 202100:18:20

Jorge Navarrete is sharing a major issue he's seeing from his students with us today! 
Jorge is a highly respected instructor for our industry that has a huge following in his classes & his program as a whole yet he's seeing these precious youngsters either:
A) finish with schooling and then go into another field or 
B) get into shops and within 2 years leave the industry for good.
WHY IS THAT??? We need these up and coming students so desperately and Jorge tells us what his students have shared with him as to why they are leaving after he's poured himself into them.

Let's take note!

Jorge Navarrete : 
Instructor at Thorton Fractional High School in Calumet City, Illinois.
Head of the CTE Department
Division Chair for the Auto Career Education Program

_____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #16: 11 Signs Your Marketing Company is Scamming You with John Lehman07 Jun 202100:15:15

The last thing you want to do is to be working your tail off but getting scammed by someone you thought you trusted. In this episode John Lehman of the Micki Woods Marketing Team and I talk about 11 signs to watch out for when using a marketing company!

For questions or help with your marketing email us now:  admin@mickiwoods.com

_____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #15: Developing Your Shop's Vision, Your Inner Self & Your Team with T.E.A.M. Outlaw/Next Progression31 May 202100:50:28

As shop owners and managers and even employees - we have a vision of what we'd like our shop to look like and how we'd like it to operate. We see the culture in other shops and want that for ourselves. We dream of a shop where things operate smoothly and everyone knows their role but we don't know quite how to make that happen. Team Outlaw (Kandy & Outlaw from NextProgression) join us today and share some of the things they work with shops on and help us as individuals, identify where we are at in life and how we can begin to find fulfillment.

Subscribe for NextProgression updates:  www.nextprogression.com/the-journey

Connect with Team Outlaw to explore opportunities for The NextProgression for your business. 
Contact Outlaw directly  gboutlaw@gmail.com
General inquiries  can be sent to info@nextprogression.com

_____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #14: Inside Tips from Insurance with Micki Woods24 May 202100:24:10

On the body shop side of things we are frustrated by the way insurance does things. We get angry, we get defensive and we want it to be different. After talking with some friends of mine that work for the insurance companies they had some interesting takes on some of the things that we struggle with and also shared with me some of the struggles they are dealing with from body shops. In this episode I share some of those things on a high level and hope that they can help you and your shop in this, oftentimes, strained relationship. Just call me your therapist! Just kidding!!!!

Disclaimer: There are many different perspectives on this very hot topic and we know that not all insurance reps, adjusters, etc are reasonable or even nice. This video was made to thank the ones that are trying to help the industry as a whole and for the shops that are trying to do their best.

_____________________________

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #13: Should Your Independent Shop Join a Larger Group or Franchise? with Jim Keller and Joel Adcock17 May 202100:41:09

Many independent shop owners know they are at a disadvantage to the consolidators when it comes to buying power, bringing on DRPs and OE Contracts, having marketing and advertisers do the work for them, health insurance, 401Ks, etc. As independents we want to hang on to our ownership and independence but also want the benefits of the larger groups. 

Today we talk with Jim Keller (President/COO) and Joel Adcock (Director of Biz Development) of 1Collision and they give us a peek behind their curtain.
We get to see what metrics they are looking at on a daily basis, how they help their shops and what benefits exist within their group.

For more info or to ask any question at all - you can contact Joel Adcock.
EMAIL: jadcock@1collision.net
DIRECT: 608.345.8259

Visit the 1Collision website: https://1collision.com/

_____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #110: Future-Proof Your Shop with Mike Anderson at the SE Collision Conference10 Jun 202400:30:59

Shoutout first and foremost to Lombard Equipment - our sponsor of this series and your #1 choice when looking to purchase new and refurbished equipment from Maine to Miami!
Reach out to them today!
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

We are kicking off the series from the SE Collision Conference 2024 in Greensboro, North Carolina with the one and only Mike Anderson of Collision Advice!
Mike had a couple of sessions:
1) Future-proof Your Shop: Tomorrow’s Success Starts with Today
2) 100% Disassembly

Today we talk about:

  • Importance of 100% dissassembly
  • What got you success is not going to be what gets you success in the future
  • Current industry trends
  • Manufacturer's supporting their certified collision shop network


Contact Mike Anderson Directly
Call Collision Advice: 703-898-0715
Collision Advice Website: https://collisionadvice.com/
Send an Email: https://collisionadvice.com/contact/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #12: Selling Your Body Shop - What You Need to Know with Laura Gay10 May 202100:42:58

If you are even thinking about selling your auto body shop you need to speak with someone who knows our industry inside and out and who can be an ally in one of the, if not THE biggest transaction of your life. You will want someone who can make sure you get the most money possible and help you avoid the multitude of pitfalls that surround you. Laura Gay of Consolidation Coach talks with us today and discusses some things that come in to selling a shop that you may not have thought of before. 

• Reach out directly to Laura Gay of Consolidation Coach
 - EMAIL: laura@consolidationcoach.com
 - CALL: 301.399.8675
 - SCHEDULE YOUR FREE CONSULTATION: https://consolidationcoach.com/landing-page/

_____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #11: Doubling Sales and Getting Higher GP with Justin Ryder03 May 202100:35:48

So many of us feel like the only way to increase sales is to market yourself or be pushy and "get those keys". Justin Ryder with Velocity Collision Center has created a process that goes back to some basics. He organically grows customer satisfaction, hence cars to the door, using traditional methods like standing up and greeting each guest with a bottle of their own branded water and at the same time employs lean SOPs and accountability while "gassing up" his employees to get buy in. This combination allowed the last shop he worked with to double their sales and cars to the door and is now doing the same at Velocity.

• Reach out directly to Justin Ryder at Velocity Collision Center in Las Vegas, NV: justin.ryder@velocitycclv.com
_____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #10: Dealing with Industry Pressures, Open 7 Days a Week & More with Mike Townley26 Apr 202100:44:04

Mike Townley, current owner of Telesis Collision Center, talks to you from a real life shop manager/owner perspective. He knows how it feels to be burdened by the weights of the industry and he shares with us ways that he is dealing - both mentally and practically. We dive into a concept he implemented at Valley Motor Center years ago where the shop was open 7 days a week as well as knowing your customer's and employee's personality types and much more.

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

• Reach out directly to Mike Townley at Telesis Collision Center in Palmdale, Californa: mike@telesiscollision.com
_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Episode #9: Great Insights from a Tech Instructor's Prospective with Abe Sells19 Apr 202100:42:17

Abe Sells is an i-Car instructor for technicians. He gives us a unique perspective of students coming up through tech schools and several ways that we, as shops, can be a help to those schools and participate in varying degrees to potentially hire those technicians full time.
Co-op programs, advisory councils, shop tours, technician tooling, strategies for bringing on new techs, creating buy-in from techs in training and current techs, setting proper expectations for new techs, and MORE on this episode of Body Bangin’!

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

Abe Sells' Links: 

• LinkedIn: https://www.linkedin.com/in/abe-sells-76768371/

• Reach out directly to Abe: csells@tcc.edu
_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Episode #8: The Process & Procedure Guru from Caliber & Fix Auto with Jim Huard12 Apr 202100:48:07

As a veteran in the automotive business of almost 40 years, Jim Huard has a ton of real life, industry experience and prides himself on processes and procedures. 
Growing up in the industry he was able to develop these processes and was brought in by both Caliber Collision and Fix Auto to help run their shops more efficiently. He now owns his own facility, Painters Collision Center, and is here to talk with us about some important things he's learned along the way and a sneak peek at what those processes look like that has made him so renowned!

Feel free to reach out to Jim with any questions!

Read "10 Mistakes Body Shops Make on Their Websites" by Micki Woods: 
https://www.bodyshopbusiness.com/10-mistakes-body-shops-make-on-their-websites/

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

James "Jim" Huard's Links: 

• LinkedIn: https://www.linkedin.com/in/james-huard-24189b78/

• Reach out directly to Jim: james.huard@painterscollision.com
_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Episode #7: 3 Ways Shops Can Connect with Local Schools & Recruit New Techs with Christen Battaglia05 Apr 202100:30:13

Christen Battaglia with WrenchWay really opened my eyes on today's podcast and showed me 3 EASY WAYS we, shop owners and managers, can begin to get involved in our local tech schools and not only start changing our industry but begin recruiting for our own shops. The best part is that getting involved does not require a massive commitment and it can be done from the comfort of your own shop. SUPER EASY!!!

The industry as a whole feels the pressure to have new techs coming aboard but there seems to be a big disconnect as to where to get those techs and the expectations for techs coming on to the collision repair scene. Let's do something about this!

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin 

Connect with Micki on LinkedIn Now! :) 
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For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

Christen Battaglia's Links: 

• LinkedIn: https://www.linkedin.com/in/christenbattaglia/

• Reach out directly to Christen: christen@wrenchway.com

• WrenchWay's Website: https://wrenchway.com

• WrenchWay School Connect: https://wrenchway.com/school-connect/
_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Episode #6: Tweaking Your Mindset & Your Habits to Achieve Maximum Success with Rick Selover29 Mar 202100:48:21

Today we get to welcome, Rick Selover, who is a collision industry veteran of over 40+ years and is a fellow podcaster! On his podcast, "The Mind Wrench", he focuses on tools for personal development - specifically for all of us in the collision industry. On today's episode Rick shares with us some very useful tools to be productive versus busy, to be more focused and how to achieve all of the ideas that are constantly racing through our heads.

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_____________________________

Rick Selover’s Links:

• LinkedIn: https://www.linkedin.com/in/rick-selover-00389516/

• Personal Facebook: https://www.facebook.com/rick.selover.9

• Business Facebook: https://www.facebook.com/CollisionMasterMind

• "The Mind Wrench" Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/mind-wrench-podcast/id1529656089

• 7 Key Tips to Maximize Your Productivity & Minimize Your Busy Work! (Podcast Episode)

https://podcasts.apple.com/us/podcast/episode-26-7-key-tips-to-maximize-your-productivity/id1529656089?i=1000511182942

• Rick’s Blog/Episode Info: https://rickselover.com/blog-2/

 • Email: rickselover51@gmail.com

_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Episode #5: Train Your Employees Using Virtual Reality - Yes, I'm for Real! - with Beth Rutter22 Mar 202100:41:35

Did you know that you only retain 10% of what you see, 30-40% of what you hear and 90% of what you hear, see and do? Well, with Tradiebot your employees can hear, see and do a training over and over again until they get it perfect which eliminates wasted time, redos, parts, materials and supplies (aka YOUR MONEY)! 
On today's podcast, Beth Rutter from Tradiebot shares with us how body shops across the globe are using this cutting edge technology. It's coming folks!

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://mickiwoods.com or email Micki directly at micki@mickiwoods.com 

_____________________________ 

Beth Rutter’s Links: 

• Connect with Beth on LinkedIn: https://www.linkedin.com/in/beth-rutter/
• Reach out directly to Beth: beth.rutter@tradiebot.com
• Tradiebot Website: https://tradiebot.com
_____________________________ 

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Episode #4: What Social Media, Customer Experience and Thinking Outside-of-the-Box Looks Like with Steve Olson15 Mar 202100:47:16

Steve Olson, the managing partner of Louisville Collision Center, has had great successes in his shop and shares some outside-of-the-box concepts he’s learned from his peers that have aided his efficiency and progress. Steve is one of the few people in the industry that actually does social media marketing right! (Well, I think so anyway.) We discuss how to have social media success, success winning over customers and the importance of being real and genuine with other shop owners and managers to truly be a help to one another. 

(PS – apologies for the bad wifi connection on this episode)

 **Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here:
https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_____________________________

Steve Olson’s Links:

• Louisville Collision on Facebook:
https://www.facebook.com/LouisvilleCollision

• Connect with Steve on LinkedIn:
https://www.linkedin.com/in/steve-olson-24b24378/

• Reach out directly to Steve:
Solson@louisvillecollision.com 
_____________________________

To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Eposide #3: ADAS & Calibration Tools to Make Our Lives Easier & Protect Our A$$es with Frank Terlep15 Mar 202100:39:22

As auto collision centers, we need all the help we can get with ADAS and calibrations. Frank Terlep is our industries personal, human disruptor. He has identified the problems shops are having with ADAS and calibrations and have developed 3 different software tools to make things very easy for us while making sure these components are performed safely for the customer. And, don't forget  these tools have time and date stamps on everyone to  protect us legally. Joy for joy!

If you watch this episode early enough and reach out to Frank directly you can be one of the select shops to try out Calibration CoPilot & ADAS CoPilot  for FREE and give feedback before it goes out for sale to the masses.

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin

Connect with Micki on LinkedIn Now! :)
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For more info on Micki's Marketing Services to help you grow your shop's revenue click here:
https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_______________________________
Frank Terlep's Links:

_______________________________


To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Ep #109: Taking the Gloves Off with Clay Hoberecht21 May 202400:59:50

Winner of the 2024 Vehicle Care Rockstar Award given out by BodyShop Business went out to Clay Hoberecht - owner of Best Body Shop in Wichita!
Clay talks about what he does differently, why he does it and what separates him from other shops.

Reach out to Clay directly:


____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Episode #2: Effective Shop Changes Without a Full Revamp with John Stuef15 Mar 202100:50:01

If you are looking to make some changes in your shop that will begin to affect positive changes and increase work flow then you've come to the right spot! John  talks about how to get buy-in from your staff and how to build an honest connection with your customers to turn them into loyal customers for life, plus much more.

John Stuef has been in the automotive industry for over 30 years and has a TON of knowledge and experience to share with collision centers. He's now an auto body shop consultant and is an author of the book "From Doing to Leading" which he wrote to help doers in the shop become effective leaders. John also creates super funny videos that are also informative which you can find on his LinkedIn Channel or YouTube.

Make sure you watch this episode to find some easy ways to make changes in your shop TODAY!

**Support Body Bangin' & be a monthly contributor/patron by clicking here: https://www.patreon.com/bodybangin

Connect with Micki on LinkedIn Now! :)
https://www.linkedin.com/in/micki-woods-36374121/

For more info on Micki's Marketing Services to help you grow your shop's revenue click here:
https://mickiwoods.com or email Micki directly at micki@mickiwoods.com

_______________________________
John Stuef's Links:
• John's YouTube Channel: "From Doing to Leading Collision Leadership" https://www.youtube.com/channel/UC7whFV0574wQR3bn39X0Yww/videos

• "From Doing to Leading" Book on Amazon: https://www.amazon.com/Doing-Leading-Guide-Inspiring-People/dp/1093895551

• Follow John on LinkedIn:
https://www.linkedin.com/in/john-stuef-b8a84a47/

• Reach out directly to John:
jmstuef@yahoo.com or 919.780.8102
_______________________________


To suggest any topics of discussion or to be a guest on Body Bangin', please email our team at admin@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Meet Micki Woods: The Host of Body Bangin'12 Mar 202100:38:20

As a former auto body shop owner, Micki talks about the ups and downs she went through and some amazing life lessons that brought her to where she is at today - one of the "marketing gurus" of the collision industry.

Micki shares her passion and desire to help the auto body industry and gives a few tips she learned along the way.

THANK YOU FOR ALL THE SUPPORT!!!

To be a monthly contributor to this podcast please click here: https://www.patreon.com/bodybangin

For help growing the number of customers to your body shop...reach out!
https://mickiwoodsmarketing.com

Reach Micki directly:
micki@mickiwoods.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #108: SE Collision Conference is Comin'! with Jordan Hendler & Josh Kent07 May 202400:23:03

Jordan Hendler & Josh Kent join me today to talk about the SE Collision Conference that will be happening very soon! From May 16-18th the festivities will be going down!

On Friday, May 16th there is an award ceremony with cocktails, games and a whole lot of fun. This event is by invite only or if you purchased a ticket to the attend the amazing classes.

Starting Saturday, May 17th at 8:30am EST the classes kick off with Mike Anderson of Collision Advice and sessions run all day. The tradeshow floor is free to anyone that would like to come by and that opens at 10am on Friday. 

Classes and the trade show floor run through Saturday May 18th.

Cost: Only $179 for all of the classes (for non-members) and $99 for members. Such a great value!

IMPORTANT LINKS:


____________________________ 

Connect with Micki on LinkedIn Now! :) 
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For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
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Ep #107: Hidden Gems to Grow Your Business with Rick Selover30 Apr 202400:46:01

Rick Selover has been in the business for a long time and has been helping shops grow for just as long! Rick understands the power of perspective and of self awareness. After putting things into action in his own life and seeing the power of it all, he started helping others in our industry.

We talk today about some basic things you can switch up in your every day life that will impact your person, your body and also your business and the way you function!

If you take 1 thing that popped into your mind during this podcast and start making small changes to that 1 thing…you will be excited once you start to see the effects. 

I challenge every person listening or watching to do the “no phone” for at least 30 minutes to 1 hour every morning. It’s a GAME CHANGER!

Get help with your business with Rick!
Email Rick for a copy of his morning routine. :) 

Contact Rick Selover Directly: https://linktr.ee/mindwrench
Rick's Email: rickselover51@gmail.com
Rick Selover's Website: https://rickselover.com/
Mindwrench Podcast: https://podcasts.apple.com/us/podcast/mind-wrench-podcast/id1529656089
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #106: NE Collision Conference Highlights with Ken Miller09 Apr 202400:40:24

The NE Collision Conference just wrapped up and I only heard amazing things about it! Today we talk with Ken Miller, President of the AASP New Jersey and Co-Owner of 821 Collision in North Haledon, NJ. He shares with us some of his top takeaways and most popular highlights of the show.

 If you have never been to the NE Collision Conference it is the weekend of St. Patty's Day in March every year so make sure to register when it comes around in 2025. 
This conference has the largest trade floor and is known as the "mini-SEMA".
I will be there next year and hope to see you all too!!!

Contact Ken Miller Directly:
Ken's Email: kmiller@821collision.com
821 Collision's Website: https://821collision.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #105: Overcoming Common Shop Challenges with Kyle Motzkus26 Mar 202400:50:40

Today, my friend Kyle Motzkus, who's the general manager over at Hunter Auto Body in St. Louis, Missouri, and I are having a chat about the common challenges collision shops face. Kyle's got some great insights to share!

We'll cover everything from the importance of getting the intake process right with clients to ensuring they're the right fit for your shop, setting clear expectations, walking them through the repair process, drafting repair procedures, staying in touch with both the insurance carrier and the customer, and even handling payments post-repair.

Kyle's a seasoned speaker at industry events, and he's here to lend a helping hand to others in the field! So, let's dive in and learn together!

 

Contact Kyle Motzkus Directly:
Kyle’s Email: kyle@hunterautobodyinc.com
Hunter Auto Body Website: https://hunterautobodyinc.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #104: The Keys to Success with Louie Sharp12 Mar 202400:56:07

Louie Sharp, owner of Sharp Auto Body talks to us today about the keys to his success. As a former marine his mindset shift completely changed his life and his business.
Louie drops so many amazing gems in this episode. Check this out:

  • Life is either easy or hard and you get to choose how you play the game.
  • Be the point of the spear. Lead the charge for what is right, for what's just and what is fair.

In coaching he starts with the owner. For every business owner, Louie shares that you have to work on YOU first before working on the business. 

He believes our business is our spiritual practice - how we serve & help people and we shouldn't take it for granted. The marines gave him:
#1 - Self Esteem - He could do things he didn't think he could.
#2 - Heart of service

Take the time to know the people and know the stories to be able to care for your customers.

If you start with love - you will be amazed at what happens. Send them blessings, abundance and love and you'll be amazing at how everything in your life will change. When you start with love, love doesn't know the boundaries of the "rules" or the b.s. we typically deal with.

Music from the heart touches the heart. Anything that comes from your heart will touch another heart.

There are so many more great things. I hope you listen all the way through!

Contact Louie Sharp Directly:
Louie's Email: louie@sharpautobody.com
Sharp Auto Body Website: https://www.sharpautobody.com/

____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #103: Stand Out in a Consolidator's Market with John Shoemaker27 Feb 202400:40:26

Did you know that in our collision world today that only 44% of body shops are independent? Take advantage of that!

John Shoemaker joins us today and we dive a little bit into his session at SEMA with the SCRS classes where he spoke on “Being Elite in a Consoldator’s Market”.

John is a legend in our industry. He’s a long time veteran who now is a BDM for BASF where he is able to help out shops plus he speaks at conferences and association events across the country.

Being elite in your market means you have to differentiate yourself.

John cites that OE certification is the #1 way to do so but also emphasizes the importance of meeting people where they are at and focusing on what they need emotionally in that moment.

We discuss several ways other shops are differentiating themselves to give you ideas. After creating a differentiator you need to market that so the general public knows!

We also invite you to join us on our Collision Cocktail Hour monthly zoom calls if you are a shop or vendor. You can register by visiting our website at: collisioncocktailhour.com.

Contact John Shoemaker Directly:
John's Email: john.a.shoemaker@basf.com

____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

Subscribe to the Body Bangin' YouTube Channel!

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #102: EV Collision Repair Niche with Steve Baker13 Feb 202400:45:13

I had the pleasure of hanging out with Steve Baker, manager of Windermere Collision Center in Winter Garden, Florida. At Windermere their team has decided to really get niche in the EV repair segment. We discuss the importance of their processes and how that has been a big needle mover for them. We also discuss some of the difficulties they have had repairing the EVs and how they are overcoming them. In addition, if you are thinking of either getting into the EV certifications for Tesla, Lucid, Rivian, etc or pushing harder into those – Steve gives some great recommendations.

This podcast episode is for all body shops with great takeaways for all!

If you’d like to contact Steve he would be happy to have a conversation with you!

Contact Steve Baker Directly:
Steve's Email: s.baker@windermerecollisioncenter.com
Website: https://windermerecollisioncenter.com/

____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

Subscribe to the Body Bangin' YouTube Channel!

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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Ep #119: RTA - The Process & The Shop's Role with Steve Krieps at the SE Collision Conference21 Jun 202400:33:52

Thank you to our wonderful sponsor, Lombard Equipment, who sells new and refurbished equipment AND provides training on that equipment in your shop!
Reach out to them and get the help you need...
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

We are talking about a very polarizing topic today with Steve Krieps of Collision Safety Consultants of West Virginia. Steve was part of a panel at the SE Collsiion Conference where they discussed the pros and cons of RTAs (Right to Appraisals), PRI (Post Repair Inspections) and what the shop's role is in those things. This is super informational for all shops out there!

Listen to Billy Walkowiak's episode where we get into the nitty gritty of RTAs:
Ep #58: Use the Appraisal Clause to Get Paid with Bill Walkowiak
https://podcasts.apple.com/us/podcast/ep-58-use-the-appraisal-clause-to-get-paid-with/id1558234037?i=1000590615764

Contact Steve Directly:
Email Steve: steve.collisionsafety@gmail.com
Collision Safety Consultant's website: https://collisionsafetyconsultants.us/

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #101: Loaner Vehicles - Another Revenue Stream? with Laura Tierney30 Jan 202400:45:24

Today we are talking with Laura Tierney from ShopLoaner.com and discussing something that is gaining a lot of momentum in our industry – vehicle loaners in your shop.

This doesn’t mean that you have to give out free loaners to people. This means another revenue stream for you. It means that you could provide a value to your guests by having a vehicle on site or even providing a vehicle for less money per day to customers who don’t have rental coverage. It also allows you to really provide for that guest at another level.

 Does a replacement vehicle cause you to have storage issues?
How many would you want to have for your shop?
Where would you get these vehicles?
Would this break the bank trying to insure these vehicles?
What happens if a customer gets into a wreck in your loaner?
Does this create more admin tasks for your team and bog them down further?
How much more per repair could you be making when adding on a rental vehicle?

I had so many questions and Laura was great to answer them all and give us some great things to think about!

Contact Laura Directly:
Laura’s Email: Ltierney@arsloaner.com
Website: https://www.shoploaner.com

____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

Subscribe to the Body Bangin' YouTube Channel!

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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https://www.facebook.com/groups/989546031854134

Ep #100: Protect Your Shop from Cyber Crimes with Mark Riddell16 Jan 202400:50:28

Collision repair centers may hear of cyber crimes but think it won't happen to them. Yet, it could and it does!

We talk to Mark Riddell who spoke at a collision conference "across the pond" and shares with us some key takeaways from that conference.

Cyber crimes are not typically a hack into your system. Most crimes are tricks a human to pay money out via email...listen in to hear the #1 main cyber hack so you can be on the lookout!

Auto body shops are looked at as small businesses which for cyber attackers means that we are easy prey and we are assumed to be easy to breach. 
How do we protect ourselves and our customers data?

What is your "attack surface" and what does it look like?
It may not be financial loss but it may be a reputation loss.

There are many ways that these cyber thieves can attack. 3 of these are:
1 - online booking
2 - emails
3 - website

Many of us in body shops are not properly trained. Mark states that anyone that is touching money in your business is a major target! Most times it's not the owner that will be attacked.

These criminals can shut down your production, our supply chain.

Reach out to Mark Riddell directly.
Mark's Email: mark.riddell@m3networks.co.uk
M3 Networks Website: https://m3networks.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #99: The Disengagement Epidemic with Kevin Wolfe03 Jan 202400:51:14

Kevin Wolfe is the owner of Leaders Way which just celebrated its 25th birthday!

As a former mechanical shop owner who was doing great financially yet saw that his staff was not cohesive which started his journey into leadership. Within 3 years he had become the employer of choice as he had worked hard on developing and exploring his leadership skills.

Kevin is now highly sought after as a leadership coach and this episode will show you why!

Did you now that we are at an all-time high of disengagement professionally at 73%!

We get into the reasons of WHY and HOW we fix that.

We talk about how engagement is the #1 thing that most impacts your business and as shop owners train their staff in all levels of the business they are not doing training in leadership skills. What a miss!

He has a great quote – you can’t lead people past where you are at, showing the importance of self discovery and improvement!

You also can’t lead people you don’t know so setting up times to meet regularly with your team is a MUST.

 

2 books Kevin recommends are:

1 – The Talent Code by Daniel Coyle

2 – Culture Shock by by Jim Clifton

 

Reach out to Kevin Wolfe directly.
Kevin's Email: kevinw@leadersway.com
Leaders Way Website: https://www.leadersway.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #98: I Thought We Were Doing it Right with Josh Piccione12 Dec 202300:47:29

Josh Piccione is a go-getter as the GM of Tom Wood Collision. They are a dealership owned shop in Indianapolis that is VERY BUSY! As a very active member in the Collision Cocktail Hour, Josh has worked very hard to make sure their vehicles are repaired according to the manufacturer repair procedures and has had a hard time battling the insurance companies to figure out how that was going to work in his shop. His experience is awesome and he brings very helpful information to others working to do the same thing.

Josh had an "aha" moment when he was in Mike Anderson's class and got called out about security features and post-collision inspections and his shop has never operated the same way again.

Listen to how he changed things up in his shop and dug in to do the right thing - even though he thought they had been before!

Reach out to Josh Piccione directly.
Josh's Email: josh_piccione@tomwood.com
Tom Wood Collision Website: https://www.tomwoodcollision.com/

Join us for the Collision Cocktail Hour monthly meeting: https://collisioncocktailhour.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #97: Be a Star Not a Hamster with Robert Snook28 Nov 202300:51:05

Robert Snook with Business Success Global is talking with us today and he knocks my socks off! Robert is a very popular key note speaker and works with shops around the globe and helps them grow their business and differentiate themselves.

How do you increase your revenue using the business revenue stream knowing that money follows energy.

We are talking about the "Stars" versus the "Hamsters".
Product, Positioning and your Channels set the stars apart from your hamsters which is the trap of sales and revenue. Hamsters are caught up in the every day to-do list.

He shares that hitting someone's standard is a "so what?" moment.

My favorite quote he makes is "There's more power to stopping than starting."
Stop doing the busy work and start moving the needle.

My next favorite is "There is no difference between high and low performers other than  implementation. Everything else is just an excuse."

Robert shares that the opportunity is in the EXTRA and the DIFFERENTIATION and none of it has anything to do with the repair! Keep it small, simple and sustainable. Makes you think, doesn't it?

Put different bait on your hook and catch bigger, better fish!
Stand out in the moments that matter so you can catch more fish.

Reach out to Robert Snook directly.
Robert's Email: robert.snook@businesssuccessglobal.com
Payne & Sons Paint & Body: https://www.businesssuccessglobal.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Untitled Episode Ep #96: Know Me, Know My Car with Mike Anderson15 Nov 202300:22:46

Our last guest of the Texas Auto Body Trade Show is the one and only Mike Anderson!!!!

This year Mike’s theme is “Be ExtraOrdinary” and, as always, he brought the house down!

Since we last talked, Mike had the opportunity to read the book by Kevin Brown called “The Hero Effect”. He stated in this book “NOBODY NOTICES NORMAL” which means we have to be extra ordinary. Mike then shares his latest jaunt to a local Lexus dealership and how that visit wowed him! What he realized was the power of personalized experience was key.

At the Lexus conference they shared – "Know Me, Know My Car" and he speaks on the importance of knowing our guests BEFORE we talk about their vehicle. Let’s find out what’s important to them first and build that emotional connection.

Another thing he shared is the false sense of security our industry has and speaks on those insights.

Consumers today want to do business with whoever makes it RIDICULOUSLY easy or radically easy to deal with. Are you doing this in your shop?

Reach out to Mike directly!
Collision Advice: https://collisionadvice.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

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https://www.facebook.com/groups/989546031854134

Ep #95: Fighting for Consumer Safety with Burl Richards17 Oct 202300:22:52

Burl was part of a panel at the Texas Auto Body Trade Show talking about legislation in our industry. Burl Richards is the owner of Burl's Collision Center in Henderson, Texas and he is fighting for consumer's rights and safety...and I LOVE IT!

Listen in as we talk about how he fights for consumer safety.
The fight Burl recently won was based off: Do you believe a repair plan is necessary?
In his district court there were 12 jurors and a judge that decided a blueprint repair was necessary and warranted!

At the trade show he and his panel talked about different aspects of legislation plus the RTA and how it covers a lot of aspects for OEM procedures, processes and rates.

The takeaways Burl would like for people to have in class today would be: keep supporting auto body associations when it comes to phone calls, emails, money, and time. It is time to come together as an industry for our consumer's safety.
Not everyone can fight the fight but everyone can do their part!

Read the BodyShop Business article on Burl's court case win: https://www.bodyshopbusiness.com/texas-jury-awards-state-farm-policyholder-277000/?utm_source=omeda&utm_medium=newsletter&utm_campaign=Texas+Jury+Awards+State+Farm+Policyholder+%24277%2C000&oly_enc_id=2215D5567389I5W

Reach out to Burl Richards directly!
Burl's Email: burl@burlscollision.com
Burl's Collision Center: https://burlscollision.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #94: The Employer - Student Disconnect with Raven Hartkopf03 Oct 202300:26:01

We are BACK and coming to you again from the Texas Auto Body Trade Show this week with a mini-episode! For today and the next 2 episodes you will get to hear from some of the amazing speakers that were there and even an attendee that has some great stuff to share. :)

Shops are saying there's no talent and the students are saying there are no jobs...what's the deal? Today we are talking with Raven Hartkopf, the lead collision instructor at Collin College in Texas. She received her associates degree in auto body and now, as a graduate student, she's working on a field problem where she is diving in to what the issue is between  students and the auto body shops.  

The big takeaway she found is students are wanting shops to work around their school schedule. If the student starts part-time once they are free and done with school they typically stay with that shop and go full time - yet most shops don't offer a part time position! 

She has also found there's a disconnect between women who want to do more manual labor feeling uncomfortable going in to a shop. This is a great opportunity for shops to step in to this supportive role!

Another big point is for shops looking to hire someone out of a technical/trade school. DON'T WAIT UNTIL THEY ARE DONE WITH SCHOOL! Most shops have already grabbed up the great talent!

Of 100 shops in Collin County they surveyed 70 shops and students asking:
 - what kind of work do they do?
 - what the average age is for techs? 
 - what is important to them?
 - salary?
 - benefits?

For students:
 - age?
 - gender?
 - how comfortable they feel going into the industry?
 - 1st generation student?
 - socio-economical status?
 - what were they looking for?

What great info!

Reach out to Raven Hartkopf directly.
Raven's Email: rhartkopf@collin.edu

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #93: Why Follow OE Repair Procedures with Logan Payne19 Sep 202300:17:05

We are coming to you from the Texas Auto Body Trade Show this week with a mini-episode! For the next few episodes you will get to hear from some of the amazing speakers that were there and even an attendee that has some great stuff to share. :)

Today we are talking with Logan Payne of Payne and Sons Paint and Body Shop in Dallas & Bedford, Texas. Logan and Danny Gredinberg talked at the trade show about the importance of repairing a vehicle per the OE repair procedures.

Main point #1 - don't let the techs write the sheet
Recommendation: Divide up the writers job versus the old way of where the estimator was handling everything from beginning to end.

Big Push of the Class: Get started!

Reach out to Logan Payne directly.
Logan's Email: logan@paynescollision.com
Payne & Sons Paint & Body: https://payneandsonsbodyshop.com/contact-us/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #92: Starting and Getting Paid for Calibrations with Andy Hipwell & James Rodis06 Sep 202300:46:21

Andy Hipwell and James Rodis of OEM Calibration are with us today and getting into all things calibrations! Stay tuned until the end because it keeps getting better as we go!

Did you know that 80% of shops are NOT doing calibrations? Why not? How do you start? What do you need to know?

Join us on the Collision Cocktail Hour on the 3rd Wednesday of the month at 8pm EST:
https://us02web.zoom.us/meeting/register/tZcvcu6uqTIrEtEVLRBBFPx8xz6sxkLdMv-W#/registration

Reach out to Andy &/or James directly:
Andy's Email: Andy.Hipwell@OEMCalibration.com
James' Email: James.Rodis@OEMCalibration.com
OEM Calibration Website: https://oemcalibration.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #118: Take Advantage of the Slow Times with Kevin Lombard & Dave Caron at the SE Collision Conference20 Jun 202400:37:23

For all of you listening Lombard Equipment is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June!
https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC

Kevin Lombard & Dave Caron of Lombard Equipment chat with us today about the opportunities shops have as they are experiencing some slow downs right now.
A survey was done and found that a technician standing up ergonomically (versus down on the ground) are 22% more efficient!

They also talk about the latest frame machine that is the Swiss army knife of all frame machines - the Bronco and Bronco XL!
For all of you listening Lombard is offering a FREE Air Jack (3 bag) with purchase of any Chisum equipment piece PLUS Chisum is offering incredible factory pricing through the end of June!
Watch the video of the Bronco: https://youtu.be/AsTdmSVxSHs?si=v-sKc171vEm1eaKC

Contact Lombard Equipment:
Contact Form: https://lombardequipment.com/contact/
Massachussets Office: (800) 422-PULL
Florida Office: 888-440-WELD
Virginia Office: 833-MIG-WELD
Visit them online: https://lombardequipment.com/

Join the Collision Cocktail Hour monthly meetings!
Learn more here: https://collisioncocktailhour.com/
____________________________ 

Connect with Micki on LinkedIn Now! :) 
https://www.linkedin.com/in/micki-woods-36374121/ 

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #91: What are the Consolidators Up To with Laura Gay15 Aug 202300:33:45

Laura Gay is a former shop owner and has been assisting shop owners sell their collision repair facilities (or purchase additional shops) for over 30 years. If you are thinking of selling your shop, wondering what the consolidators are up to or wondering what the future of the collision industry looks like, today's interview is for you! 

For those wanting to work with someone who specializes in family business and the transfer of your business contact Matt!
Matthew DiFrancesco: mdifrancesco@difranfc.com
High Lift Financial: https://highliftfinancial.com/

Join us at the Collision Cocktail Hour on the 3rd Wednesday of the month at 8pm EST:
https://us02web.zoom.us/meeting/register/tZcvcu6uqTIrEtEVLRBBFPx8xz6sxkLdMv-W#/registration

 Reach out to Laura Gay directly:
Laura's Email: laura@consolidationcoach.com
Consolidation Coach: https://consolidationcoach.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #90: Lucid Collision Repair Program with Jake Rodenroth11 Jul 202300:44:31

Mister Jake Rodenroth came to hang out with us today on Body Bangin’!

As the Operations Manager for the Collision Centers in North America for Lucid and a lifetime in the automotive and collision industry he knows a thing or two.

Lucid’s have the longest range (520 miles) and the fastest charging of any of the EVs on the market! One thing I really like is that they aren’t fully touch screen. They have dials and knobs which I miss on some of the other EVs.

Did you know that EVs are QUICK off the line? Lucid’s have 820 – 1K horsepower! FUNNN! 

When looking for a shop to be certified on their program they are looking first and foremost at culture. Are you educating your guests and talking to them at the beginning of the repair?

Do you have a strong online presence? It’s important to put those marketing shoes on and make sure you have a website that accurately depicts your shop as well as a Google My Business listing that showcases your shop with accurate directions to get there (if you are off the beaten path).

One thing that differentiates the Lucid program is the amount of support and education they provide for their shops. They have monthly meetings to keep everyone in the loop and full access to support. They also have a repair tracker, technology to monitor the repair, coaching the 3D repair system they are rolling out.

To apply to be on the prospect list for the Lucid Certified Collision Repair program go here: Techinfo.LucidMotors.com

 

Reach out to Jake Rodenroth directly:
Patrick's Email: jakerodenroth@lucidmotors.com
Lucid Repair Program: Techinfo.LucidMotors.com

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #89: Discovering the Magic of a Massive MSO with Patrick Crozat27 Jun 202300:48:29

Patrick Crozat, of G&C Auto Body, where they run 32 collision centers at the time of this recording. Patrick is the COO of the largest privately owned, family owned auto body shop group - G&C Auto Body. Patrick's father started this 1 shop back in 1972 in Santa Rosa and look at them now! Hear why he thinks the insurance companies need small, independent shops.

This is a podcast where everyone can take something away from this!

We talk about scaling - get some tips!
We talk about recruiting, finding talent and how they grow talent from within.
We talk about some things that separate them from other body shops out there.

Reach out to Patrick Crozat directly:
Patrick's Email: pcrozat@gandcautobody.com
G&C Auto Body: https://gandcautobody.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

Ep #88: Get Ready to be Challenged with Mike Jones13 Jun 202300:58:33

Mike Jones of Discover Leadership Training has been working with collision shops for 22 years! Mike and his team work on mindset which is the key to shifting your life!

Mike has a couple of programs:
1 - His marquee program - Master Graduate Program that is a 4 day retreat, fully immersive, on-site in Houston, Texas at Camp Allen - all about working on yourself 
2 - The Game Changer Program - cerebral, experiential, classroom style, come to you - 2-day program

Some great points from Mike:

  • Start with the Outcome: WAYFO - What Are You Focused On?
  • Every win or loss I will experience will occur in my thinking before it exists
  • Veterans - listen with the intent to defend what they know - FIXED mindset
  • Rookies - listen with the intent to learn - GROWTH mindset
  • It's not who you ARE, it's who you CHOOSE TO BE.
  • If you want the things you are looking at to change you have to change the way you are looking at things.
  • Authority does not mean leadership
  • Most conflict is from a fixed mindset - defending our truth versus their truth - "right fighting"
    • It is not necessary to make you wrong for me to be right.
    • Personal responsibility vs accountability
      • Have to hold personal responsibility to hold each other accountable without blame.
  • By the time you are 4 years old 45% of your belief system is in place (result: taught repetitiously and now is in subconscious as a habit). The lens you are viewing your life through is built.
  • By the time you are 18 years old, 99% of your system is built.
  • You will need to get off of your "life map/system" to get to the places you want to go
  • I got to be this way because these are the behaviors I've practiced the most
  • Teaching the 4 identities and how to deal with them - great for hiring & relationships
    • Use DISC profiles 
      • D = Direct - task oriented, fast paced, determined, strong-willed, determined (10% of population 
      • I = Influencing - people oriented & fast paced, love to work with people, work on teams, lots of energy, rarely say no,  love the spotlight & life of the party (15% of the population)
      • S = Steady - people oriented, go slow, take care of people, trusting relationship (60% of the population)
      • C = Conscientious - analytical, factual, weight pros and cons, love data and more data, perfectionistic, may have a hard time executing (15% of population)

Reach out to Mike Jones directly:
Mike's Email: MikeJ@discoverleadership.com
Discover Leadership Website: https://discoverleadership.com/

Support the Show.

For more info on Micki's Marketing Services to help you grow your shop's revenue click here: https://collisioncentermarketing.com
Email Micki directly at micki@mickiwoodsmarketing.com

Join the Body Bangin' Facebook Group!
https://www.facebook.com/groups/989546031854134

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