Blazing Business Trails - Salesforce

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https://www.salesforce.com/uk/customer-success-stories/bms-performance/
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Recruiting and the 'war on talent'

Season 3 · Episode 4

Friday, January 14, 2022 • Duration 28:08

The ‘war on talent’ has become one of the hottest topics in the world of recruitment. What is it? And how can organisations ensure they’re recruiting, and retaining the brightest and best in the market?

In this episode Kulvinder and Sarah are joined by guests Ed Hurrell, Commercial Account Executive at Salesforce and Graham Halewood, Chief Operations Officer at BMS Performance, to discuss how to attract, recruit, and retain the best candidates in the market.

Read more about how BMS are using Salesforce to provide a great service and great results for clients and candidates here.

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Call centres: answering the digital challenge

Season 3 · Episode 3

Friday, December 10, 2021 • Duration 28:30

Is it time to rethink the contact centre? This episode asks what the future of business services call centres looks like, and how companies can better support staff and customers while hybrid working.

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Trust: the vital indicator of business relationships?

Season 1 · Episode 6

Friday, November 27, 2020 • Duration 29:29

Do complex business services relationships between clients, candidates and communities depend on a deep level of unquestioned trust? Guests: Marco Amitrano (PwC UK) and Richard Metcalfe (Salesforce)

Growing and developing client centricity

Season 1 · Episode 5

Friday, November 27, 2020 • Duration 25:58

What is client centricity? How can you establish and grow a successful client centric strategy in business services? Guests: Giles Sams (CloudShift Ltd) and Danny Owen (NCC Group).

The new reality of Business Services in 2021

Season 1 · Episode 4

Wednesday, November 25, 2020 • Duration 18:39

Is the future certain for business services? What will the future look like? How will they adapt to our ‘new reality’? Guests: Damien Devlin (Salesforce) and Nick Mayes (Teknowlogy Group).

Challenges and opportunities for Business Services

Season 1 · Episode 3

Tuesday, November 24, 2020 • Duration 21:13

What are the challenges and opportunities for the professional, legal, real estate, recruitment and education services today? Guest: Vincent Perrin, Regional Vice President, Business Services UKI, Salesforce

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Salesforce: More than CRM for Business Services

Season 1 · Episode 2

Monday, November 23, 2020 • Duration 16:37

Can Salesforce help professional, legal, real estate, recruitment and education services? Known for CRM, is Salesforce more than that? Guest: Ed Wall, Snr Area VP, Business Services UKI, Salesforce.

Blazing Business Trails: Trailer

Season 1 · Episode 1

Monday, October 26, 2020 • Duration 01:21

Our hosts will be joined by industry experts to explore the challenges of those who help businesses do business. Focusing on professional, legal, real estate, recruitment and education services.

Disruption and innovation in professional services

Season 3 · Episode 2

Friday, December 10, 2021 • Duration 28:15

It's all change for professional services firms. Join part two of this episode as we uncover the challenges facing competitiveness and client relationships in the era of technology disruption.

AI, automation and the rise of the robots

Season 3 · Episode 1

Friday, December 10, 2021 • Duration 25:07

Are the robots taking over? In part one of this episode, we look at how new technology in professional services is helping to remould everything from talent management to client and market dynamics.

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Blazing Business Trails – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

RSS feed quality and score

Publication history

Latest published episodes

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Blazing Business Trails – Details, episodes & analysis

Podcast details

Recent rankings

Apple Podcasts

Spotify

Shared links between episodes and podcasts

Other1

RSS feed quality and score

Publication history

Latest published episodes

Similar podcasts and content

Related Shows Based on Content Similarities

Apple Podcasts

Spotify

Related Shows Based on Content Similarities

Other1