Beyond the Wrench – Details, episodes & analysis
Podcast details
Technical and general information from the podcast's RSS feed.
Beyond the Wrench
Jay Goninen
Frequency: 1 episode/7d. Total Eps: 274
How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the industry forward.
The Beyond the Wrench Podcast is powered by WrenchWay.
Recent rankings
Latest chart positions across Apple Podcasts and Spotify rankings.
Apple Podcasts
🇺🇸 USA - automotive
25/07/2025#94🇨🇦 Canada - automotive
17/07/2025#84🇨🇦 Canada - automotive
16/07/2025#64🇨🇦 Canada - automotive
15/07/2025#40🇨🇦 Canada - automotive
14/07/2025#26🇨🇦 Canada - automotive
23/06/2025#88🇨🇦 Canada - automotive
22/06/2025#66🇨🇦 Canada - automotive
21/06/2025#51🇨🇦 Canada - automotive
20/06/2025#38🇨🇦 Canada - automotive
19/06/2025#25
Spotify
No recent rankings available
Shared links between episodes and podcasts
Links found in episode descriptions and other podcasts that share them.
See all- https://mattfanslow.captivate.fm/
335 shares
- https://wrenchway.com/
265 shares
- https://www.partsedge.com/
189 shares
- https://youtu.be/35yoexvgb9I
2 shares
- https://youtu.be/dJbPdvn8YeI
2 shares
RSS feed quality and score
Technical evaluation of the podcast's RSS feed quality and structure.
See allScore global : 48%
Publication history
Monthly episode publishing history over the past years.
Customer Care in the Service Drive
mercredi 18 septembre 2024 • Duration 01:10:59
Deron Lundgren, Zone Retailer Aftersales Manager at Subaru of America, shares strategies for improving customer relationships and driving new business. He discusses techniques such as evaluating inbound calls, using role-playing for team coaching, and conducting clear communication with customers to enhance the service experience.
View the video podcast on YouTube
About Our Guest:
Deron Lundgren
Zone Retailer Aftersales Manager, Subaru of America
dlundg@subaru.com
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.
Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.
Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.
Connect with us on social:
Understanding ADAS
mercredi 11 septembre 2024 • Duration 01:11:25
Jay "Joern" Aebert, Master Technician, breaks down Advanced Driver Assistance Systems (ADAS)—simplifying everything from setting up ADAS in your shop and mastering the core knowledge needed to operate the technology, to creating the ideal space and environment for repairs.
View the video podcast on YouTube
About Our Guest:
Jay Aebert
Master Technician
Connect with Jay on LinkedIn
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.
Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.
Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.
Connect with us on social:
What’s New with ASE? A Chat with the CEO
mercredi 10 juillet 2024 • Duration 01:09:43
Dave Johnson, President & CEO of the National Institute for Automotive Service Excellence (ASE) dives into all things ASE-related. Dave shares his personal journey, industry insights, and the critical challenges faced by automotive professionals today.
View the video podcast on YouTube
About Our Guest:
Dave Johnson
President & CEO, National Institute for Automotive Service Excellence (ASE)
djohnson@ase.com
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
WrenchWay Resources:
Technician Compensation Tool - See automotive, diesel, and collision technician compensation in your area at wrenchway.com/pay.
Technicians & Students - Looking for the best shops to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians and support the industry? Learn about WrenchWay Shop Memberships.
Instructors - Need help getting resources and connecting with industry? We have free resources for your program.
Connect with us on social:
Bettering Your Business ft. Craig Zale, Craig’s Car Care
mercredi 2 novembre 2022 • Duration 01:01:33
In this week’s episode of Beyond the Wrench, we are joined by Craig Zale, CEO, Craig’s Car Care. Craig shares his perspective on investing in training, the importance of culture, and how to be profitable.
Resources:
Learn more about WrenchWay's $1,000 Monthly Giveaway
Download the free WrenchWay app in the App Store or on Google Play:
App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Craig Zale
CEO, Craig’s Car Care
craig@craigscarcare.com
Sponsor:
Sonic Tools’ direct distribution model offers affordable prices, without sacrificing quality and service. Their goal is to increase the efficiency of every technician with equipment solutions and Sonic Foam System that organizes quality tools in ways that award every technician with the opportunity to excel. Visit sonictoolsusa.com to learn more.
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!
Connect with us on social:
Breaking Down Diagnostics ft. Matt Fanslow and Pedro De La Torre
mercredi 26 octobre 2022 • Duration 59:35
In this week’s episode of Beyond the Wrench, we are joined by Matt Fanslow, Diagnostic Technician/Shop Manager, Riverside Automotive and Pedro De La Torre, Technician, Logic Auto. Matt and Pedro discuss what motivates them in the automotive industry, changes in the industry, and a class Pedro is teaching about his discovery with Subaru.
Resources:
Register for Pedro's Class
Listen to Matt's Podcast: Diagnosing the Aftermarket A to Z
Learn more about WrenchWay Top Shops
Download the free WrenchWay app in the App Store or on Google Play:
App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guests:
Matt Fanslow
Diagnostic Technician/Shop Manager, Riverside Automotive
adtmatt@yahoo.com
Pedro De La Torre
Technician, Logic Auto
pedro@logicautollc.com
Sponsor:
RepairPal connects consumers with certified trustworthy repair shops. RepairPal’s network of over 2,700 shops nationwide undergo a rigorous certification process to ensure they are high quality. If you are interested in working, or getting your car serviced at a trusted shop in RepairPal’s certified shop network, check out their directory of auto shops at repairpal.com.
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!
Connect with us on social:
The Value of a Technician ft. Josh Arnold, Toyota of Corvallis
mercredi 19 octobre 2022 • Duration 57:28
In this week’s episode of Beyond the Wrench, we are joined by Josh Arnold, Master Technician, Toyota of Corvallis. Josh walks us through a tool he created to track his hours, the importance of paving a career path, and advice for young technicians.
Resources:
Download the free WrenchWay app in the App Store or on Google Play:
- App Store: https://apps.apple.com/us/app/id1534587616
- Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Josh Arnold
Master Technician, Toyota of Corvallis
kickstart128@gmail.com
Sponsor:
Founded in 2015, Diesel Laptops originally set out to help clients with their diagnostic tool needs. Since then they have expanded into a full service shop efficiency solution company offering diagnostic tools, diesel technician training, repair information, parts lookup tools, and more! If Diesel Laptops would be a solution you would like to add to your shop, check out diesellaptops.com to learn more.
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!
WrenchWay Resources:
For Technicians & Students
- Compare & Explore Technician Pay: View salary information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.
- Find Your Ideal Shop or Dealership: Looking for the best places to work? Discover and research the best shop or dealership for you at wrenchway.com/shops.
For Shops & Dealerships
- Hire Top Talent & Assist Schools: Connect with skilled technicians, engage with schools, and help elevate the auto and diesel industry with WrenchWay Top Shop Memberships.
For Auto, Diesel, & CTE Instructors:
- Support Your Program & Connect with Industry: Get resources and equipment for your program and grow your industry partnerships with WrenchWay's free solutions for schools.
Connect with us on social:
Profitability and Productivity ft. Arun Coumar, Driven Capital Partners
mercredi 12 octobre 2022 • Duration 52:43
In this week’s episode of Beyond the Wrench, Arun Coumar, Founder and CEO, Driven Capital Partners joins us. Arun shares his expertise on pain points in running a business, the importance of having processes and procedures in place, and advice on managing your finances.
Resources:
Learn more and register for TechMission 2022
Download the free WrenchWay app in the App Store or on Google Play:
App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Arun Coumar
Founder and CEO, Driven Capital Partners
arun@drivenperformanceadvisors.com
Sponsor:
Fullbay is an industry-leading software solution for Heavy-Duty Repair shops. Their platform enables shops to receive repair requests, invoice customers, and everything in between. With Fullbay, owners and employees get into the shop, get their work done, and get back to their friends and families. To learn more about Fullbay visit fullbay.com/wrenchway.
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, Spotify, or wherever you get your podcasts!
Connect with us on social:
Making Your Service Advisors a Priority ft. Chris Craig
mardi 4 octobre 2022 • Duration 01:00:59
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!
In this week’s episode of Beyond the Wrench, Chris Craig joins us to discuss his experience as a former service advisor, the importance of the advisor and technician relationship, advice on shop turnover, and best practices on selling diagnostic time.
Resources:
Learn more and register for TechMission 2022
Follow Chris on TikTok and Youtube
Download the free WrenchWay app in the App Store or on Google Play:
App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Chris Craig
Christopher.t.craig92@gmail.com
Sponsor:
The WheelTime Network is composed of 16 technically proficient parts and service providers with nearly 200 locations spanning all 50 states and Canada. Truck and coach repair consistency and quality are their top priorities. If you are searching for a consistent, reliable, and trustworthy truck and coach repair partner, contact WheelTime at wheeltime.com.
Connect with us on social:
The Importance of Recruitment Marketing ft. Martha Carrigan, Big Shoes Network
mercredi 28 septembre 2022 • Duration 01:00:45
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!
In this week’s episode of Beyond the Wrench, we are joined by Martha Carrigan, CEO, Big Shoes Network. Martha shares with us her knowledge on recruitment marketing, how to treat your employees right, and how to get valuable feedback from employees.
Resources:
Learn more and register for TechMission 2022
Download the free WrenchWay app in the App Store or on Google Play:
App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Martha Carrigan
CEO, Big Shoes Network
martha@bigshoesnetwork.com
Sponsor:
Truck Country & Stoops is the largest freightliner dealer group in the U.S. today, serving customers at locations in Illinois, Iowa, Indiana, Ohio, and Wisconsin. For nearly 60 years, they’ve offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and more. If you are wanting to learn more about Truck Country & Stoops visit truckcountry.com.
Connect with us on social:
Keeping Your Technicians Happy ft. Tully Williams, The Niello Company
mercredi 21 septembre 2022 • Duration 01:02:33
Like the Beyond the Wrench podcast? Be sure to follow & rate us — whether on Apple Podcasts, Google Podcast, YouTube, or wherever you get your podcasts!
In this week’s episode of Beyond the Wrench, Tully Williams, Fixed Operations Director, The Niello Company joins us for an exciting episode. Tully shows his passion for the automotive industry by discussing ways shops can keep their technicians happy. He talks about why flat rate gets a bad name, how shops can care for their technicians, and how to improve the manager and technician relationship.
Resources:
Learn more about WrenchWay Top Shops
Download the free WrenchWay app in the App Store or on Google Play:
App Store: https://apps.apple.com/us/app/id1534587616
Google Play: https://play.google.com/store/apps/details?id=com.wrenchway.insiders
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Tully Williams
Fixed Operations Director, The Niello Company
twilliams@niello.com
Sponsor:
Collabtic gives your technicians the confidence and insight they need to service their customers. Collabtic’s A.I.-driven knowledge base builds organization intelligence as the system is used to provide proactive recommendations to technicians. To learn more about if Collabtic would be a solution you would like to add to your shop, check out collabtic.com.
Connect with us on social:
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