Beyond the Work: Tales in Multifamily Maintenance – Details, episodes & analysis

First-Day Jitters: From School to Workplace – How to Nail Onboarding in Multifamily Maintenance Remember your first day at school? Now translate that to your first day at a new job. Let’s explore how leaders in multifamily maintenance can help new hires overcome first-day jitters and set them up for success! In this episode of Beyond the Work, Tales in Multifamily Maintenance, host Chris Caramanica dives into the parallels between the first day of school and the first day on the job. With personal stories, like his experience starting at Winn Companies, Chris shares valuable insights into onboarding new team members, what leaders can do to ease their transition, and why setting expectations early is critical. Whether you’re a maintenance supervisor, property manager, or part of an onboarding team, learn practical strategies to ensure your new hires don’t just survive their first week — they thrive. Enjoyed this episode? Hit the like button, share it with your team, and don’t forget to subscribe for more insights into creating a positive multifamily maintenance culture! Want more multifamily content? Check out @MultifamilyMediaNetwork for a robust menu of podcasts led by industry experts on all topics related to multifamily.

The Pathway from Military Service to Multifamily - Bert Wray’s Journey and Lessons Learned Are you ready to discover how military discipline and strategy translate into the world of multifamily maintenance? Stick around for some unforgettable stories and valuable insights! Welcome to another episode of "Beyond the Work | Tales in Multifamily Maintenance"! This week, our host Chris Caramanica is joined by Bert Wray, Regional Vice President of National Accounts for Chadwell Supply. Bert had extensive experience in property management before his current role with a national maintenance supplier. In this engaging conversation, Bert shares how his military background shaped his approach to the multifamily world, giving him a unique perspective on leadership, strategy, and resilience. Learn how these lessons helped him navigate the complexities of hiring new technicians and managing resident expectations. From inspiring tales of teamwork to humorous resident anecdotes, Bert’s story is one you won’t want to miss so stick around until the end. If you enjoyed this episode, please like, subscribe, and share it with others in the multifamily community. Please leave a comment about your property management/maintenance journey. Got any questions for Bert or Chris or ideas for future topics? Let us know in the comments. We love hearing from you. Want more multifamily-related content about all facets of the industry? Check out @Multifamily Media Network for important topics related to multifamily, property management, maintenance, technology, and more. Each podcast is led by industry pros dedicated to providing engaging content designed to help you grow.

Mastering Inspection Readiness: A lively discussion about HUD Standards with guest Mike D'AeMore | Beyond the Work hosted by Chris Caramanica. Think inspection readiness is just about what you see? Think again! It's about engaging all five senses and keeping your community in top shape. Let’s explore how with today’s expert guest! Welcome to Beyond the Work! I'm your host, Chris Caramanica, and today, we focus on the critical topic of inspection readiness with Mike D'Amore, Vice President of Facilities and Inspection Readiness at @WinnCompanies. In this episode, Mike and I discuss why being inspection-ready isn’t just about what meets the eye. We examine the importance of using all five senses when assessing a property, ensuring nothing is overlooked. From curb appeal to subtle details, every aspect matters in maintaining a high standard for your community. We also explore the HUD REAC (Real Estate Assessment Center) and NSPIRE (National Standards for the Physical Inspection of Real Estate) and why each serves as essential benchmarks for property owners, operators, and residents. Learn how to proactively manage your property to exceed the HUD standards, ultimately enhancing your community's value and livability. Develop a strategy and tactics to be inspection-ready every day. Working to remain inspection-ready means there is no need to panic when it’s time for the REAC or NSPIRE inspection. Ready to go beyond the work? Press play to learn actionable tips and insights to help you keep your properties inspection-ready! If you enjoyed this conversation about inspection readiness, don’t forget to like, subscribe, and share your thoughts in the comments below. What are your best practices to remain inspection-ready all the time? Let’s work together to elevate standards in our communities!

Ever drilled into a wall without thinking? One simple mistake could cost you over $150,000. Let me share a story that underscores the importance of knowing what’s behind your walls before you drill. Welcome back to the Multifamily Collective! Today, I want to dive into an experience that serves as a stark reminder of why it's critical to always "know before you drill." We've all seen the signs to call 811 before digging, but what about drilling into walls? Let me tell you about a time when a seemingly small mistake turned into a massive $150,000 disaster. A new technician at a property I managed drilled three perfect holes through a 3/8 inch copper water line, flooding 28 units in the process. The damage was extensive, and the lesson was clear: never assume you know what's behind the wall. This incident, alongside another involving a damaged gas line due to a contractor skipping the necessary safety checks, highlights why it’s essential to check before you drill. From avoiding electrical hazards and preventing water damage to ensuring structural integrity, knowing what’s behind your walls is not just a best practice—it’s a must. Always use tools like stud finders, educate your team on where shutoff valves are, and regularly review safety protocols. And if you're a homeowner, make sure everyone in your house knows where the shutoff valves are, just in case. If you found this story helpful, make sure to like the video, subscribe to the channel, and hit that notification bell. Let’s keep our communities safe, one careful drill at a time!

What if I told you the key to leadership success in multifamily housing could be found in a TV show? Join Chris Caramanica and Charlotte Pisciotta as they explore Ted Lasso's unexpected wisdom and how his unique approach to leadership can transform your operations and mindset in the multifamily industry. In this episode, Charlotte Pisciotta, a 26-year industry veteran, shares her journey from leasing agent to corporate resident experience and leasing trainer. Together with Chris, they explore how Ted Lasso’s leadership style, filled with grace, optimism, and vulnerability, applies to the multifamily world—especially in maintenance. From handling challenging resident interactions to empowering maintenance teams, they explain how adopting a "Be a Goldfish" mentality and embracing each team member's strengths can create a thriving work environment. Plus, they tackle the challenges of playing your role within the team and the importance of staying optimistic, even when the going gets tough. If you found value in today’s discussion, hit the like button and subscribe to stay tuned for more insights into leadership, PropTech, and the multifamily industry. Don't forget to share your thoughts in the comments below—what leadership lessons have you learned from unexpected places?

From the experts at ⁠Multifamily Media Network⁠, join Chris Caramanica in this episode of Beyond the Work: Tales and Multifamily Maintenance.

Chris discusses the many benefits of personally and professionally volunteering and how it can enhance your skills, network, and overall well-being.

In this special episode, Chris Caramanica shares his passion for volunteerism, inspired by a radio discussion on the health benefits of volunteering.

He reflects on his personal experiences with volunteering, from Little League to the multifamily industry, and emphasizes the importance of giving back to the community.

Chris also highlights the various benefits of volunteering, including reducing stress, building social connections, and enhancing career prospects.

Discover how you can fill your cup by participating in volunteer activities within your local community and the multifamily industry.

Visit ⁠Multifamily Media Network⁠ for more! Like, Comment & Subscribe

Be sure to LIKE 👍 this video and SUBSCRIBE 🛎️ to our channel for more multifamily industry insights!

multifamily maintenance, volunteerism, benefits of volunteering, community service, property management

#MultifamilyMaintenance #Volunteerism #CommunityService #PropertyManagement #MaintenanceMindset

In this episode, Chris Caramanica introduces himself and shares his background in the multifamily maintenance industry.

He discusses how he accidentally created his first preventive maintenance program and the benefits it brought to his property.

Chris emphasizes the importance of being proactive rather than reactive in maintenance and shares practical tips for implementing a preventive maintenance program.

He also highlights the impact of proactive service on resident satisfaction and reducing negative experiences.

Find out more about Chris at the Multifamily Media Network