Explore every episode of the podcast Beyond Four Walls - With Jodie Fraser
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Jess Parmar | The Property People | 70% Science, 30% Art | A Blueprint for Impactful Leadership | 21 juil. 2025 | 00:32:02 | |
In this powerful episode of Beyond Four Walls, host Jodie Fraser sits down with the inspiring Jess Parmar — a woman who has not only led major property and hospitality brands across the globe but has done so with heart, humanity, and an unwavering commitment to creating communities that feel as good as they function. With over 20 years of experience working with FTSE 250 organisations including Hilton Worldwide and Regus, Jess brings a refreshing and deeply intentional perspective on what it means to lead, grow, and leave a legacy in the property world. She shares her philosophy of “70% science, 30% art,” exploring how data and human connection can work in harmony to deliver exceptional resident experiences. But this episode goes far beyond professional insight. Jess opens up about her personal journey with IVF, the challenges of managing fertility treatment while navigating leadership roles, and why wellbeing must be at the heart of how we build — buildings, businesses, and lives. What We Cover:
Connect with Jess Parmar: Connect with Jodie Fraser & Beyond Four Walls: Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Deborah Bulcock | Leaving Corporate and Finding Clarity | 14 juil. 2025 | 00:50:47 | |
In this episode of Beyond Four Walls, I’m joined by the incredible Deborah Bulcock—leadership coach, burnout expert, author, and former corporate director who made the brave decision to step away from the high-flying world of banking to build a purpose-led business on her own terms. Deborah shares her deeply personal journey of leaving a senior role in a high-pressure environment, hitting burnout, and finding clarity on what truly mattered to her. We dive into how she turned that experience into a thriving coaching and consultancy practice that empowers others to lead with purpose, protect their well-being, and create meaningful impact—without sacrificing themselves in the process. In this episode, we explore:
Whether you're navigating your own transition, battling burnout, or simply ready to redefine success on your own terms, this conversation will leave you feeling seen, supported, and inspired. 👤 Connect with Deborah Bulcock: 🔗 Website: www.deborahbulcock.com 🎧 Listen now on: Apple Podcasts | Spotify | YouTube | or wherever you get your podcasts Don’t forget to subscribe, rate, and share if this episode resonates with you. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Darren Waitson | Nirvana Group | Maintenance With Meaning and Building Trust | 07 juil. 2025 | 00:39:26 | |
From his early career to the launch of Nirvana, Darren shares his journey, his passion for partnership-led service, and why he believes the property sector is ready for a cultural shift. With a people-first mindset and a focus on transparency, Darren unpacks the real meaning behind quality maintenance and how Nirvana is working to raise the standard across the board. Whether you're a managing agent, business owner, or someone working on the frontline of property services, this episode is packed with insights on leadership, trust-building, and what it takes to build a business that truly puts people and property first. 🛠️ In This Episode:
🔗 Connect with Darren: 📍 www.linkedin.com/in/darrenwaitson/ Thank you to our Sponsors for this episode - PropWise This episode is proudly sponsored by PropWise – the dedicated training platform for leasehold property professionals. At PropWise, we know this industry can be tough — with lone working, challenging conversations, and high-pressure environments often becoming the norm. That’s why our courses don’t just cover legislation and best practice — they also focus on the human side of the job, including wellbeing, resilience, and staying safe when working alone. Whether you’re new to the role or a seasoned pro, PropWise offers flexible, learning designed to support you — professionally and personally. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Victoria Whitelaw | From Apprentice Advocate to a Manager of Managers | 07 juil. 2025 | 00:49:20 | |
In this heartfelt episode of Beyond Four Walls, we sit down with Victoria Whitelaw — Northern Ambassador for Doyenne, proud building safety leader, mum, and passionate advocate for people who carve out their own paths. Victoria shares her honest journey of not taking the traditional university route and how she’s now helping champion alternative qualifications like the TPI apprenticeship. She opens up about her experience with postpartum OCD, the challenges and lessons of returning to work as a new mum, and why property management can be a brilliant industry for working parents — if we get it right. You’ll hear how Victoria proudly owns her Northern identity (and accent!) and the incredible story of how she built a 16-strong building safety team from scratch at Rendall & Ritner — training, mentoring, and creating processes that keep people safe every day. Now, as a manager of managers, she’s dedicated to coaching the next generation of leaders with empathy, integrity, and courage. ✨ This episode is for anyone who’s ever felt like an underdog — and a reminder that there’s no one way to define success Thank You to Our Sponsor This episode wouldn’t be possible without the generous support of Future Group — keeping the block management industry safer, smarter, and better connected. Thank you, Future Group, for championing the conversations that matter. 📌 Connect with Victoria Whitelaw on Linkedin - https://www.linkedin.com/in/victoria-whitelaw-8195a330?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Joey Kolirin | Powering Through the Darkness | Joey's Honest Talk About Addiction and Recovery | 30 juin 2025 | 00:43:14 | |
In this powerful episode, Jodie Fraser sits down with Joey Kolirin, Commercial Director at Full Power Utilities, to explore the intersection of business leadership and mental health. Joey shares his candid journey through depression, anxiety, and addiction—and how hitting rock bottom became the foundation for rebuilding a purposeful, people-focused career. Together, they discuss:
This is a must-listen for anyone navigating high-pressure careers while trying to maintain their well-being, or for leaders who want to create safer, more compassionate workplaces. 💬 Connect with Joey Kolirin Website: Joey Kolirin 🙏 A special thank you to our sponsor: Future Group This episode of Beyond Four Walls is proudly sponsored by Future Group—leading the way in innovative solutions for the property industry. We’re grateful for their support in helping us bring important conversations around mental health, leadership, and lived experience to the forefront. Learn more about Future Group: https://www.linkedin.com/in/joeykolirin Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Tailored Management Support | Emma Peach & Zoe Southwell | Outsourcing Without Compromise | 23 juin 2025 | 00:37:29 | |
In this episode, I’m joined by Emma Peach and Zoe Southwell, co-founders of Tailored Management Support Ltd (TMS) – a remote-first service designed to support managing agents with bespoke, flexible, and expert solutions. We dive into:
Whether you're a seasoned property professional or just curious about alternative support models in block management, this episode is packed with insights. 🔗 Connect with Emma & Zoe: 🙌 A big thank you to our episode sponsor, Future Group. 📲 Don’t forget to subscribe, rate, and share Beyond Four Walls – and follow us on Instagram, LinkedIn, and YouTube for all the latest episodes and behind-the-scenes content. #PropertyManagement #BlockManagement #BeyondFourWalls #Outsourcing #RemoteSupport #TMS #WomenInProperty #FutureGroup Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| James Phipps | Turning Success into Social Change | 16 juin 2025 | 00:51:04 | |
In today’s episode of Beyond Four Walls, we’re joined by James Phipps, a businessman, philanthropist, and passionate advocate for domestic abuse charities. James shares his inspiring journey from his humble beginnings in Pinehurst, Swindon, to becoming the Managing Director of Excalibur, winning Wiltshire Business Person of the Year, not once but twice and eventually selling the company in 2018 after a successful management buy-out. But James is much more than a successful entrepreneur. His real passion lies in making a difference. He co-founded the Younite Foundation in 2016, and today he is deeply involved in a variety of charitable causes, including supporting domestic abuse survivors. In this episode, we explore:
Resources Mentioned:
Connect with James: Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| BONUS EPISODE | News on the Block - Knowledge Bank - Supporting Wellbeing When Working Alone | 15 juin 2025 | 00:54:52 | |
In today's increasingly digital and remote work environments, the challenge of maintaining wellbeing while working alone has become more pertinent than ever. https://youtu.be/dyQwZEjPEtY?si=Jwq8WMwG6C6ExtPu Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Adam Coombs | 20 Years at Hillcrest | Leadership, Legacy & Letting Go | 09 juin 2025 | 00:45:09 | |
In this powerful and reflective episode of Beyond Four Walls, host Jodie Fraser is joined by Adam Coombs, who recently stepped down as Managing Director of Hillcrest Estate Management after an incredible 20-year journey. Adam began his career at Hillcrest in 2005 as an Estate Manager and worked his way up to Managing Director in 2018. During his tenure, he oversaw remarkable growth, expanding the business from 3,000 to 7,000 managed units and growing the team from 8 to nearly 50 people. But more than the numbers, it’s Adam’s people-first leadership style, humility, and gratitude that shine through in this episode. Together, we explore the milestones, the challenges, and the emotional reality of stepping away from a company you've helped shape. Adam shares his insights on long-term leadership, the evolution of the industry, and why he’s now taking time to breathe, recharge, and explore new possibilities. Whether you're a leader, a newcomer to the property world, or simply someone navigating a transition, Adam’s story will resonate deeply. 🏗 Sponsored by Future Group This episode is proudly sponsored by Future Group – your trusted partner for nationwide solutions in fire safety, EV charging, energy, water hygiene, and digital building services. Future Group works alongside managing agents and property professionals to help create safer, smarter, and more sustainable residential buildings. Their commitment to compliance, innovation, and collaboration makes them a vital asset to the block management industry. To find out more, visit future-group.co.uk A big thank you to Future Group for supporting this conversation and the Beyond Four Walls mission. 💬 Highlights:
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Sanj Solanki | Young, Driven, and Disrupting the Norm | 02 juin 2025 | 00:32:15 | |
Sanj’s journey is anything but ordinary. From his first taste of the industry during a placement year to rising through the ranks with determination, strategic thinking, and an unshakeable positive mindset, he shares the real story behind his rapid rise in a traditionally slow-moving industry. We talk about the importance of mentorship, early mornings, career resilience, and why he chose to stand out by gaining marketing qualifications to complement his property skills. Sanj also opens up about his support system, work-life balance, and the unexpected fame of his toy poodle, Toffee, whose TikTok and Instagram pages are climbing fast! If you’re a young professional trying to find your way, or a leader looking to bring fresh talent into the property sector, this is a conversation you won’t want to miss. 🏗 Sponsored by Future Group This episode is proudly brought to you by Future Group – delivering nationwide solutions across fire safety, energy, EV, water hygiene, and digital building services. Future Group are more than just contractors — they're forward-thinking partners in innovation, committed to helping property professionals create safer, smarter, and more sustainable homes for residents across the UK. Learn more about how they can support your developments at future-group.co.uk 🐾 Highlights:
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Amy Bishoprick | Empowering Women in Property | The SheLeads Movement | 26 mai 2025 | 00:51:52 | |
In this episode of Beyond Four Walls, I’m joined by the brilliant Amy Bishoprick — an experienced block management professional, a passionate mentor, and a woman who truly leads with heart. With over a decade of experience in the leasehold sector, Amy shares her journey from managing buildings and teams to stepping into an executive director role. We talk about what it means to grow in a complex industry while staying grounded in your values. Amy also opens up about SheLeads, an empowering initiative she brought to life at Vegner, inspired by LeanIn principles. It’s all about creating safe, honest spaces where women can connect, grow, and support one another — both in their careers and personal lives. We explore how being a mum to four grown-up children and volunteering with organisations like the Samaritans and a youth peer mentoring charity has shaped her approach to leadership, empathy, and resilience. 🛠️ This episode is proudly sponsored by Future Group Future Group – Block Management Experts 🔗 What we cover in this episode:
📌 Links & Resources
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Samantha Tungate | Brady Solicitors | Imposter Syndrome and Inner Strength | A Mother’s Move Back into Work | 19 mai 2025 | 00:40:46 | |
In this episode of Beyond Four Walls, I’m joined by the brilliant Samantha Tungate from Brady Solicitors. This conversation is an honest, relatable look into the life of a working mum navigating her way back into a fulfilling legal career after years of choosing roles that "fit" around family life. We chat about:
Samantha's story is a must-listen for anyone who’s ever questioned their value, struggled with career direction post-kids, or is curious about the vital legal work supporting leaseholders in the property sector. 💡 This episode is proudly sponsored by Future Group Future Group is your one-stop solution for property maintenance, compliance, fire safety, and building services. Whether it’s electrical testing, EV charging, or making buildings safer and smarter, they’re passionate about future-proofing the property sector. A huge thank you to the team for supporting Beyond Four Walls and the important conversations we’re having Future Group – Block Management Experts Property management solicitors & service charge recovery specialists (1) Samantha Tungate | LinkedIn Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Claire Savill | SAY | Pre-Development with Precision | Why Planning Ahead Pays Off | 12 mai 2025 | 00:39:47 | |
In this episode of Beyond Four Walls, host Jodie Fraser sits down with Claire Savill. An industry powerhouse with nearly two decades of experience in the mixed-use property world. Now part of the team at SAY, Claire shares her journey from Ballymore’s in-house asset management team to senior leadership roles at Savills and Navana, and how her career has been shaped by a deep commitment to detail, strategy, and smart estate management. From complex estates and M&E systems to the art of getting service charge budgets right, Claire offers a wealth of knowledge for professionals across the leasehold sector. This is an essential listen for anyone involved in pre-development consultancy, operational strategy, or navigating the day-to-day realities of mixed-use schemes. 💡 What We Talk About:
👤 About Claire Savill: Claire is a Member of The Property Institute and a qualified RICS Residential Surveyor with 18 years of experience in the property industry. Known for her meticulous approach and strategic mindset, Claire brings a solutions-focused perspective to the SAY team, specialising in pre-development advice, mobilisation, and operational excellence. This episode is proudly sponsored by Insurety: At Insurety, it’s not just about policies—it’s about people. As trusted insurance brokers in the block management sector, they’re committed to helping property professionals stay compliant, fully covered, and confidently informed. With a deep understanding of the leasehold sector, Insurety brings clarity to complex insurance needs—removing the jargon and focusing on real support, transparent advice, and long-term partnerships. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Rachel Maguire | People First | The Power of Purpose & People Driven HR | 05 mai 2025 | 00:35:16 | |
In this episode of Beyond Four Walls, I’m joined by the brilliant Rachel Maguire, a seasoned HR professional currently working with Earl Kendrick. Rachel has spent her career supporting people, shaping workplace culture, and guiding businesses through the ever-evolving world of HR. Now, she’s on the brink of an exciting new chapter—going freelance. We explore:
Rachel brings warmth, wisdom, and a real understanding of what people need—not just at work, but in life too. Whether you're in HR, property management, or thinking about changing direction in your career, this episode is full of golden insights and honest reflections. 💼 About Our Sponsor — Insurety This episode is proudly sponsored by Insurety, the insurance broker that truly understands the block management industry. Insurety helps leasehold professionals stay compliant, fully insured, and empowered with the knowledge to make informed decisions. Their transparent, ethical approach makes complex policies clear, so you know exactly what you're covered for—and why it matters. With tailored insurance solutions and a genuine passion for the sector, Insurety is more than just a broker—they're your trusted partner in protection. 🔗 Visit Insurety | Your Specialists for Property Insurance across the UK to learn more. 📲 Connect with Rachel Maguire 🔗 Rachel Maguire MCIPD | LinkedIn Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Donna Kennedy | Beyond the Pitch | What Rugby Teaches Us About Property Management | 28 avr. 2025 | 00:39:48 | |
In this inspiring episode, I sit down with Donna Kennedy, Scotland’s most-capped female rugby player, to explore how her remarkable career on the rugby field holds powerful lessons for the world of property management. From overcoming adversity in a male-dominated sport to leading teams under intense pressure, Donna shares the mindset, grit, and leadership tools that helped her build a legacy in sport—and how those same traits can empower property professionals. We dive into:
Whether you’re leading a team, managing difficult clients, or striving to grow in your career, this episode will leave you feeling energised and empowered. Donna’s story is a powerful reminder that courage and consistency go a long way—on the pitch and beyond four walls. 🎧 Listen now on Spotify, Apple Podcasts, or YouTube. 🙌 A huge thank you to our sponsor, Insurety—helping the block management industry stay compliant, fully insured, and confident in the cover they provide. Their support helps us keep these important conversations going. Learn more at Insurety | Your Specialists for Property Insurance across the UK Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Debbie Ranger | Managing Blocks & Making a Difference | 21 avr. 2025 | 00:38:41 | |
In this episode of Beyond Four Walls, I sit down with the brilliant Debbie Ranger, an experienced property manager from JCF Property Management, who has spent over a decade navigating the complexities of block management. Debbie shares her journey in the industry, from gaining her MTPI qualification to tackling the challenges of lone working and managing difficult situations on the ground. But there’s much more to Debbie than managing buildings—she also dedicates her time to raising funds for Isabel Hospice, a charity that holds deep personal meaning. We dive into her passion for giving back, how she balances the demands of work and charity, and what motivates her both professionally and personally. Whether you're in the property sector or simply someone who loves hearing stories of resilience, heart, and purpose—you’ll get something from this conversation. In this episode, we discuss: Connect with Debbie: Thank you to our sponsors Insurety Insurety | Your Specialists for Property Insurance across the UK who are a highly experienced team who work with property professionals across the country. They understand that price and cover are important which is why we work with leading insurers to find the best solutions. Their core areas of focus are blocks of flats, Property Managers, RMC (Residents Management Companies) and RTM (Right to Manage), Freeholders, Retirement Property Managers, Landlords, Pension Funds, Commercial Property Managers and Commercial Landlords. The Property Institute recognises Insurety as a leading risk expert within the industry Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Tackling Abuse and Aggression in Property Management – A Roundtable with The Property Institute (Featuring Michael Jacobs, Emily Gray, Lizzie Higgs & Malcolm Perryman) | 14 avr. 2025 | 00:42:12 | |
In this powerful roundtable episode of Beyond Four Walls, host Jodie Fraser is joined by leading voices from The Property Institute – Michael Jacobs, Emily Gray, Lizzie Higgs, and Malcolm Perryman – for a frank and insightful discussion on one of the toughest challenges in property management: dealing with difficult and abusive clients. Residents and building managers are all human, and sometimes human relationships don't work as well as they should. Two TPI directors join a panel to speak frankly of their own personal experiences, reflecting on went well and what didn't in trying to make relationships work better for everyone. The roundtable discusses lessons we can share with other business owners, team leaders and frontline teams Together, they explore: 🔹 Personal experiences with abusive or aggressive clients This episode is a must-listen for anyone working in the leasehold and block management industry, especially those navigating frontline roles. 🎧 Listen now and be part of the conversation around creating safer, more supportive work environments in property management. 💙 Episode Sponsor Property Management in London | MLM Property Management Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Jane Harvey | The Newly Appointed CEO of The Hollie Gazzard Trust | 07 avr. 2025 | 01:07:29 | |
Welcome to another inspiring episode of Beyond Four Walls, where we explore the stories and experiences of individuals driving meaningful change. In this episode, we are honoured to welcome Jane Harvey, the newly appointed CEO of the Hollie Gazzard Trust. Jane brings over 20 years of experience in broadcast journalism, having worked with esteemed organizations like BBC and ITV. Her dedication to tackling stalking and abuse began in 1999 when she first reported on the issue, traveling to the United States to engage with leading experts in risk and safeguarding. Since then, she has played a pivotal role in shaping national policy, working with Tracey Morgan’s charity, Network for Surviving Stalking, and helping to establish the National Stalking Helpline. Jane’s passion for advocacy was further ignited when she learned about Hollie Gazzard’s story through a radio interview with Nick Gazzard. In 2017, she took on a frontline role, supporting high-risk stalking victims in Gloucestershire, an initiative spearheaded by the Trust that has since received statutory funding. In this conversation, Jane shares her remarkable journey, the lessons she has learned, and her vision for leading the Hollie Gazzard Trust into a new chapter. We discuss:
This episode is a must-listen for anyone passionate about social change, victim support, and advocacy. Jane’s journey is a testament to the power of perseverance, collaboration, and unwavering commitment to making a difference. Resources & Links:
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Sara Dillon | The Hollie Gazzard Trust | Raising Awareness Through Training | 31 mars 2025 | 00:36:58 | |
In this episode of Beyond Four Walls, host Jodie Fraser is joined by Sara Dillon, Training Manager at The Hollie Gazzard Trust. Together, they delve into the vital training courses offered by the Trust and their significant impact on the property sector, particularly for lone workers. From fostering safer work environments to empowering individuals through awareness and education, this discussion highlights the essential role training plays in personal and professional safety. What You’ll Learn in This Episode:
Key Questions Discussed:
Why This Matters: The property sector, particularly roles involving lone working, comes with unique challenges regarding safety and security. By implementing the principles of these training courses, professionals can foster a safer, more supportive working environment. This episode is a must-listen for property managers, business owners, and anyone looking to enhance safety awareness in their organization. Resources & Links: Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Susan Gregory | Turners Oak | Empowering Aging Homeowners | 24 mars 2025 | 00:34:40 | |
Welcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach. Learn about the emotional and practical support offered by Turner's Oak, and how they guide clients through significant life transitions. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Carly Melling | Kindness Through Clarity | 17 mars 2025 | 00:46:09 | |
Carly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide, quickly climbing the ranks to become an Associate Director at Gateway after nearly a decade of hard work.
Carly then took a leap of faith into the bustling world of London, joining Berkeley Group Plc as Head of Operations. This pivotal role not only deepened her understanding of large, complex estates but also allowed her to deliver operational excellence and drive significant revenue streams for the business.
In addition to her full-time role, Carly also shares her expertise through consultancy, advising leaseholders and property management professionals alike. It’s clear that her passion for the industry is as strong today as it was when she first started.
When she’s not revolutionising residential operations, Carly enjoys long hikes with her partner, Robert, indulging in the latest culinary delights, and staying active in the gym—a habit she proudly maintains from her bodybuilding days.
So, whether you’re a property management professional or simply curious about the industry, you won’t want to miss this great conversation. This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Emma Bush | Brethertons | Navigating the Complex World of Property Litigation | 10 mars 2025 | 00:58:13 | |
Welcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experience to the table. This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Anji McGrandles | Mind Hacks for Everyday Wellbeing | 03 mars 2025 | 00:48:23 | |
In this enlightening episode of "Beyond Four Walls," host Jodie Fraser sits down with mental wellbeing expert Anji McGrandles, the founder of The Mind Tribe. With a wealth of experience working with global clients, Anji shares her insights into the importance of mental health in today’s fast-paced world. From practical tools and neuro hacks to fostering resilience and mindfulness, this episode is packed with valuable strategies to enhance your mental wellbeing. Key Discussion Points:
Resources Mentioned: Connect with Anji McGrandles: Listen to More Episodes: Don’t forget to subscribe to "Beyond Four Walls" for more insightful conversations on mental wellbeing and personal growth. If you enjoyed this episode, please leave a review and share it with your friends! Thank you for tuning in! Sponsored by BCH - Reinstatement Cost Assessments - Barrett Corp Harrington At Barrett Corp & Harrington, we survey all types of property from private homes and blocks of flats, to listed buildings, commercial and industrial premises throughout the UK and Europe. You can rely on us to help y Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Olive Management | Jessica Holland & Marcus Allen | Innovating Virtual Assistance | 24 févr. 2025 | 00:35:00 | |
In this episode I sit down with Marcus Allen and Jessica Holland, the innovative minds behind Olive Management, a leading provider of virtual assistant services. Known for their commitment to innovation, excellence, and adaptability, Marcus and Jessica share their journey of transforming traditional administrative support into a comprehensive, personalised, and humanised experience for their clients. Episode Highlights:
Join us for an engaging conversation packed with insights, inspiration, and practical advice from two leaders who are reshaping the landscape of virtual assistance. Whether you're a business owner, a professional, or someone interested in the future of work, this episode offers something for everyone. Don't miss this episode full of expert knowledge and fascinating stories from the world of virtual assistance with Marcus Allen and Jessica Holland! www.olivemanagementltd.com Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Samantha Billingham | Navigating Coercive Control | 17 févr. 2025 | 00:48:17 | |
In this powerful and insightful episode, we welcome Samantha Billingham, a survivor turned advocate for individuals affected by coercive control and domestic abuse. Samantha shares her personal journey and the profound impact of her experiences, which have fuelled her passion for supporting others in similar situations. Key Topics Discussed:
Trigger Warning: Please be advised that this episode contains discussions of coercive control and domestic abuse, which may be distressing for some listeners. Prioritize your well-being and consider whether listening is right for you at this time. How to Connect:
If you found this episode valuable, please subscribe, rate, and review our podcast. Your support helps us reach more listeners and continue these important conversations. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Shaunna Thornton | ARK Workplace Risk | Breaking Barriers in Risk and Compliance | 10 févr. 2025 | 00:50:13 | |
In this empowering episode of Beyond Four Walls, we sit down with Shaunna Thornton, a trailblazer in the risk and compliance sector, particularly within the property management industry. Join us as we explore her inspiring career journey, the challenges she's faced as a woman in a traditionally male-dominated field, and her vision for the future of risk and compliance.
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Jade Maker | Breaking the Stigma: ADHD & Wellbeing | 03 févr. 2025 | 00:38:37 | |
In this exciting episode of "Beyond Four Walls," host Jodie Fraser sits down with Jade Maker, a dynamic force in the property industry and a passionate advocate for women's empowerment. With over six years of experience at Bricks&Logic, Jade specialises in property technology and data, transforming tenant experiences with cutting-edge solutions that drive efficiency and growth. - Gain valuable advice on work-life balance, mental health, and self-confidence, tailored for women in the workplace. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Kyle West | SpicerHaart | Recruiting with Resilience and Understanding | 27 janv. 2025 | 00:56:03 | |
In this episode of "Beyond Four Walls," I sit down with Kyle West, a distinguished leader in the property recruitment industry. Kyle shares his journey into this dynamic field, offering insights into the challenges and triumphs he's experienced along the way. We delve into the importance of mental health and wellbeing, the significance of lone working policies, and the driving forces behind his successful career. Whether you're involved in property recruitment or simply looking for inspiration, this episode is packed with valuable lessons and advice. Key Topics Discussed:
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Harps Kular | The importance of looking after your eye health as a property manager | 20 janv. 2025 | 00:39:02 | |
In this episode of "Beyond Four Walls," I welcome Harps Kular, a distinguished optometrist and the entrepreneurial force behind Harper and Cooper Opticians in Cheltenham. Join me as we delve into Harps' inspiring journey from optometry to entrepreneurship, her innovative approach to customer experience, and her impactful community involvement. Key Discussion Points:
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Sandeep Singh | A Perspective on Property from The Property People | 13 janv. 2025 | 00:52:13 | |
Welcome to another captivating episode of "Beyond Four Walls," where I explore the dynamic realms of property, the people involved, and the passions that drive them. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Jaclyn Mangaroo | Navigating Challenging Times & Supporting The Industry | 06 janv. 2025 | 00:49:32 | |
In this episode I am joined by Jaclyn Mangaroo, the Chief Communications Officer at The Property Institute (TPI). Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Dave Southby | Dave Southby Financial Planning | Future Proofing Your Investments | 16 déc. 2024 | 00:38:22 | |
Welcome to another episode of Beyond Four Walls, I am your host Jodie Fraser and today I have the pleasure of talking to Dave Southby. Dave is a renowned figure in the field of financial planning, with a career marked by dedication, expertise, and a commitment to helping clients achieve their financial goals. As the founder of Dave Southby Financial Planning, he brings a wealth of knowledge and experience to the table, having spent years navigating the complexities of personal finance and investment strategies. Dave's approach is not just about numbers; it's about understanding the unique needs of each client, ensuring they feel supported every step of the way. In addition to his professional achievements, Dave is a family man who balances his career with the joys and responsibilities of family life following the arrival of his baby boy just a few months ago. His insights into the financial world are broadened by his personal experiences and values, making him a relatable and trusted advisor. Recently, Dave was honoured with a prestigious award, recognising his contributions and excellence in the field of financial planning. His thoughts on issues like leasehold mortgages are both insightful and forward-thinking, offering valuable perspectives in an ever-evolving market. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Benjamin Hume | Being a Leasehold Management Professional | 09 déc. 2024 | 00:37:12 | |
Welcome to "Beyond Four Walls," the podcast where we delve into the dynamic world of property management, exploring the trends and innovations shaping the industry today. I'm your host, Jodie Fraser, and in this episode, I’m thrilled to have a conversation with a true expert in the field, Ben Hume. Ben is the CEO of Evolve Block and Estate Management, bringing a wealth of knowledge and experience to the table. With many prestigious qualifications and membership with the Association of Residential Letting Agents, The Property Institute, and the Royal Institute of Chartered Surveyors, Ben is a true business leader. His unique top-down approach ensures that Evolve Block and Estate Management stays at the cutting edge, making decisions that truly protect and benefit their clients. In today's episode, we'll explore Ben's journey, his insights into the ever-evolving property industry, and how his personal interests like kayaking, motorcycling, and landscape gardening influence his professional life and business strategies. Whether you're a property enthusiast, a fellow industry professional, or simply curious about what goes on beyond the four walls of a property management company, this episode is for you Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Beth Lancaster | First Port | From the UAE to Block Management | 02 déc. 2024 | 01:02:46 | |
In my latest episode, I had the pleasure of speaking with Beth Lancaster from First Port. Beth discussing her inspiring journey, sharing her incredible story from working in the vibrant city of Dubai to navigating significant health challenges faced by her and her family. Her resilience and courage are inspiring, and I can’t wait for you all to hear her story. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Jamie Willsdon | Future Group | Building a Business From the Ground Up | 18 nov. 2024 | 00:40:57 | |
Welcome to another episode of "Beyond Four Walls," the podcast that takes you beyond the structures we live and work in to explore the innovations and ideas shaping our industry today. I'm your host, Jodie Fraser and I'm thrilled to have you with us as we delve into the fascinating realm of commercial electrical and lighting solutions. In today's episode, we have a special guest, Jamie Willsdon, who is not only a seasoned electrical engineer with three decades of experience but also the visionary founder and director of Future Group. Since its inception in 2014, Jamie has guided Future Group from a single division into a powerhouse of seven thriving businesses. His pioneering work in the electric vehicle charging market and commitment to delivering high-quality, energy-efficient solutions have made Future Group a trusted name in the industry. Whether it's block lighting, fire safety, security, or decarbonisation, Jamie's expertise extends far and wide, making him a true leader in innovation. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Steve Grimsley | TemplePM | What Makes the Perfect Block Management Candidate | 11 nov. 2024 | 00:44:03 | |
Welcome to Beyond Four Walls, the podcast where we delve into the stories and experiences that shape the block management sector, exploring the lives and careers of those who make a significant impact in this dynamic industry. I'm your host, and today we have an incredibly special guest joining us: Steve Grimsley.
Steve is a seasoned recruitment professional with over two decades of experience in the block management sector. Throughout his illustrious career, he has successfully placed hundreds of talented individuals in rewarding roles, forging strong partnerships with top companies in the industry. One of his most remarkable accomplishments includes placing our previous guest, Helen Roberts, in her stellar role at Remus. It's been fantastic to witness her rise and gain the recognition she so richly deserves.
In 2009, Steve founded TemplePM, a recruitment agency dedicated to providing exceptional service to both candidates and clients. His deep understanding of the block management sector, combined with his commitment to building lasting relationships, has positioned TemplePM as a trusted partner to numerous businesses.
Beyond his professional achievements, Steve is a dedicated community member. He has served as Chairman of the local primary school and rugby club and was a Parish Councilor, giving back to his community while developing invaluable leadership skills. Not to mention, Steve is a passionate rugby player, still competing at the first team level at the age of 45, demonstrating the importance of teamwork, perseverance, and maintaining a positive attitude—qualities he brings to every aspect of his professional life.
Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Louie-Mae Gibson | Diversity, Inclusion and the Power of Women in Property | 04 nov. 2024 | 00:46:19 | |
Welcome to "Beyond Four Walls," the podcast where we delve into the stories of professionals who are shaping the future of the workplace, real estate, and facility management. I'm your host, Jodie Fraser and today, I have the privilege of welcoming Louie-Mae Gibson to the podcast. Louie-Mae is a distinguished figure in the world of facilities management and real estate, celebrated for her exceptional leadership and dedication to championing diversity and inclusion within the sector. With a rich background that includes a Master of Science, Graduate Diploma in Project Management, Graduate Certificate in Emotional Intelligence Practitioner, and numerous professional accolades, Louie-Mae stands as a beacon of innovation and empowerment. Her journey is one of resilience, dedication, and a relentless pursuit of excellence, which has not only earned her prestigious awards but has also paved the way for women in the industry. As the Estate Director at Knight Frank, Louie-Mae's influence extends beyond the operational aspects of her role, inspiring a new generation of leaders to break barriers and redefine the boundaries of their professions. Today, we'll explore Louie-Mae's path to success, her insights into the evolving landscape of facilities management, and her vision for a more inclusive and equitable future in the sector. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Colin Horton | The Power of Personal Branding to Build a Successful Business | 28 oct. 2024 | 00:34:33 | |
Welcome back to "Beyond Four Walls"! I'm your host, Jodie Fraser, and today we have a remarkable guest who is not only a leading figure in the property industry but also a passionate advocate for personal branding—Colin Horton from Project & Co. With a wealth of experience and numerous industry awards under his belt, Colin has transformed the way we think about surveying and personal branding. In this episode, we'll delve into Colin's journey into the property sector, exploring the pivotal moments that shaped his career and his commitment to elevating the profession through effective branding. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Michael Jacobs | Michael Laurie Magar | Neurodiversity, Bullying & Entrepreneurship | 21 oct. 2024 | 00:49:04 | |
Welcome to another episode of "Beyond Four Walls." Today, I have an exceptional guest joining me: Michael Jacobs, a Chartered Surveyor with over 30 years of experience in the property industry. As the Managing Director of the award-winning managing agent Michael Laurie Magar Ltd., which he established in 2000, Michael has been a transformative figure in property management. Michael's impressive career includes serving as the former chairman of ARMA, where he led the organisation through the challenges of the COVID-19 pandemic and the significant merger with IRPM. His commitment to excellence is further exemplified by his role as a TPI Executive Board member and leader of the TPI Environmental and Social working group, focusing on wellbeing in the industry. In this episode, I’ll delve into Michael's personal experiences, including the challenges he faced with bullying at school and his journey navigating life as a neurodivergent individual with ADHD and dyslexia. We'll also explore his unique path into property management, influenced by his childhood spent on building sites in South Africa, where his father designed and built houses. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Rob Mayo | Creating Change and Trust in the World of Block Management Insurance | 14 oct. 2024 | 00:41:21 | |
Welcome to "Beyond Four Walls," the podcast that delves into the fascinating world of property, innovation, and the individuals who are reshaping the landscape. I'm your host, Jodie Fraser, and today I have a great episode lined up for you. Joining me is Rob Mayo, the CEO of Insurety. With a career spanning over two decades, Rob began his journey in 1996 with a regional insurance broker, swiftly climbing the ranks to Sales Manager. By 1998, he had transitioned into the property sector, where he has held numerous senior roles in both national property firms and insurance companies. Rob's influence extends beyond the boardroom and into social impact, demonstrated by his strong connection with the Hollie Gazzard Trust. Insurety, under Rob's leadership, supports the Trust and the property industry by offering clients the Hollie Guard Extra App—a vital tool for personal safety and peace of mind. This partnership underscores Rob's commitment not only to industry excellence but also to community wellbeing. Join us as we explore Rob's career, his insights on the evolving property landscape, and his enduring commitment to social causes. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Danielle Holmes | The Importance of a Website and Cyber Security in Property Management | 07 oct. 2024 | 00:34:09 | |
Welcome back to "Beyond Four Walls." Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Helen Roberts | From Tragedy to Success | 29 sept. 2024 | 00:45:53 | |
Helen Roberts brings over 25 years of experience in the property industry, serving as the Director of Client Services for Fexco Property, where she oversees business development for renowned companies like Remus, Crabtree, Bellharbour, and IPM. As the Welsh Doyenne ambassador, Helen is a passionate advocate for women in the workplace and a champion for career progression. Her accolades include being named a PMR Influencer, shortlisted as Business Development Manager of the Year, and receiving two annual awards for Mentor of the Year. Helen is also eagerly awaiting the announcement for Inspiring Women in Property, where she's been shortlisted for Woman of the Year.
In this episode, Helen shares her remarkable story, from overcoming a challenging family background and leaving school at 15, to becoming a leading figure in her field. We'll discuss the importance of family balance, her loyalty to a brand and company, and the changes she's witnessed over 15 years of dedication. As an advocate for biodiversity net gain, Helen will also explore how managing agents must evolve their models and strengthen handovers. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Jeff Tucker | TRAK Property | Best Mates | Creating a Solution to Mental Health in Construction and Beyond | 23 sept. 2024 | 00:41:10 | |
Welcome to "Beyond Four Walls," where i explore the fascinating stories and experiences of individuals who are shaping industries and making impactful changes in their communities. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Sarah Hewson | Block Management in Northern Ireland & How This Differs From England & Wales | 16 sept. 2024 | 00:41:22 | |
Welcome to "Beyond Four Walls," the podcast where I delve deep into the ever-evolving world of the property industry. I'm your host, Jodie Fraser, and today I am thrilled to have an insightful guest who brings a wealth of knowledge and experience to our discussion. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Claire Bates | From Hospitality To Property | How Her Life Experiences Have Shaped Her Career | 09 sept. 2024 | 00:41:50 | |
Joining me is Claire Bates, a seasoned professional with over 12 years of experience in the field, whose journey is as fascinating as it is motivational. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Jonathan Channing | Block Busters | Who You Gonna Call? | 02 sept. 2024 | 01:00:41 | |
In today's episode, I am joined by Jonathan Channing. Jonathan is the Owner & Director of JC Property Consultancy Limited, where he supports stakeholders in the residential property management sector. With a wealth of experience, Jonathan's expertise spans areas such as managing agent selection, operational efficiencies, software choices, health & safety compliance, and much more. Jonathan works with renowned suppliers including Earl Kendrick, Bridge Insurance, Dwellant, Cledor and Masterfix to name just a few. He also serves as an honorary consultant with the FPRA, providing invaluable assistance to residents associations, RMCs, and RTMs, and works closely with managing agents in a marketing, advisory and operational capacity. As an RMC director himself, Jonathan brings a unique perspective to the table. His firsthand experience and deep understanding of managing agents' concerns make for an engaging conversation that highlights the challenges and successes of the property management industry. But that's not all. Jonathan is also the co-founder of Proper Talk, a platform that hosts panel discussions on various topics related to property management. As the host of Proper Talk, Jonathan ensures that important issues are discussed openly, allowing for a diverse range of perspectives and audience participation. In today's episode, I'll explore Jonathan's journey, his insights on the evolving landscape of property management, and the importance of collaboration within the industry. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Nigel Glen | Navigating the Complexities of Block Management and Net Zero | 26 août 2024 | 00:35:47 | |
In this captivating episode of Beyond Four Walls, we sit down with the extraordinary Nigel Glen. Nigel's journey is nothing short of fascinating. With a doctorate in animal behaviour, he embarked on an international career spanning the global oil, financial software, and investment banking sectors. In 2009, he took a bold step into the property management industry by founding his own company, which he successfully sold in 2016. Nigel's leadership skills were soon recognised as he was appointed CEO of the Association of Residential Managing Agents (ARMA). During his tenure, he played a pivotal role in engaging with government ministries, Parliament, TV, and the press through challenging times, including the Grenfell tragedy and the Covid-19 pandemic. In 2022, he orchestrated the merger between ARMA and the IRPM to form The Property Institute (TPI), becoming its Executive Chair with a keen focus on Net Zero. In 2023, Nigel joined the board of Emeria, the world's largest property services company, with a staggering turnover of €1.5 billion. He also serves as a special industry advisor for Fixflo, a proptech company, and an ESG advisor to the Residential Freehold Association. Beyond his professional achievements, Nigel's enduring fascination with science and the natural world continues to inspire him. Tune in as we delve into Nigel's diverse career, from animal behaviour to property management, and explore his insights on leadership, sustainability, and the future of the property management industry. Welcome to "Beyond Four Walls" with Nigel Glen! https://www.linkedin.com/in/nigelglen Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Melissa Potente | Property & Renovation | Women can be builders too!! | 19 août 2024 | 00:32:08 | |
In this episode I talk to the incredible Melissa Potente about her journey into property renovations and creating her incredible property empire with MJP Homes, Inndecs & Meliora Excellence in Renovations. Melissa's experience in cultivating relationships with some of the biggest names in hospitality; Greene King, Star Bars & Pubs and Punch Taverns to name a few, by constantly delivering the highest quality of workmanship on time and on budget. She has now built a property portfolio worth £2.6m in 7 years of trading. You can contact Melissa here https://www.linkedin.com/in/melissa-potente-a146aab Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Camilla Donalds | 4Site Consulting | From Property Management to Fire Risk Assessments | 12 août 2024 | 00:24:53 | |
During this episode, I talk to Camilla about how she changed her career from working in Property Management as a property manager and in a sales role, to becoming a fire risk assessor. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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| Zainab Khatoon | Realty Law | Mental Health Awareness & Compassionate Debt Collection | 05 août 2024 | 00:34:17 | |
In this episode I talk to Zainab about her journey into law, which was encouraged by her mum, as well as the difficulties she encountered when returning to work after having her daughter. Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at jodie@jodiefraser.com if you’d like to be a guest on the podcast. I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.
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