Behind the Numbers – Details, episodes & analysis

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Behind the Numbers

Restaurant365

Business

Technology

Business

Frequency: 1 episode/21d. Total Eps: 11

Hosted by Rich Sweeney and Marc Cohen of Restaurant365, Behind The Numbers features in-depth interviews with some of the most prominent and successful figures in the restaurant and hospitality space. Join us each week to learn more about the technology that powers out industry and how you can take advantage in your own business!

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Apple Podcasts

🇨🇦 Canada - entrepreneurship
24/09/2025
#77

Spotify

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https://www.linkedin.com/in/chefrichsweeney/
11 shares
https://www.linkedin.com/in/marc-cohen-56b2424/
11 shares
https://www.linkedin.com/company/restaurant365-cloud-erp-for-restaurants
9 shares

https://www.restaurant365.com/
22 shares
https://kurasushi.com/
3 shares
https://zallerlaw.com/
3 shares

https://www.instagram.com/restaurant365
10 shares
https://www.instagram.com/anthonyzaller
1 share
https://www.instagram.com/sanpedrofish
1 share

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RSS feed quality

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Score global : 53%

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How Restaurant Operators Sustainably Protect & Grow Their Businesses

mercredi 10 septembre 2025 • Duration 50:25

California’s 2024 PAGA reform finally gives operators leverage if they do the work. Employment attorney Anthony Zaller explains how proactive audits, supervisor training, updated policies, and documented corrective actions can cap certain penalties at 15%. We dig into why PAGA filings still exceed 10,000 a year, the $200 per-paycheck pay-stub risk, when to add HR support (25 employees) and bring it in-house (50), and how top operators use 15-minute labor matrices with schedule guardrails to manage rising wages. Practical steps, real numbers, and a clear playbook to turn legal risk into operational discipline.

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How AI and Fractional CFOs Are Redefining Restaurant Finance with Bruce Nelson

jeudi 21 août 2025 • Duration 18:57

CFO and author Bruce Nelson breaks down how AI is changing the finance side of restaurants. From when to bring in a fractional CFO (hint: around $10M in revenue) to why one source of truth for numbers is essential, Bruce shares lessons from his career and vision for the future.

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The Journey from Busboy to Multi-Unit IHOP Owner with Walid Jamal

mercredi 12 février 2025 • Duration 46:28

How does a teenage busboy become the owner of multiple IHOP locations? In this episode of Behind the Numbers, Walid Jamal, President of JHG Restaurants, shares his inspiring journey from entry-level employee to multi-unit franchisee. Walid reveals the strategies that helped him succeed— from building strong employee relationships to leveraging technology like Restaurant365 to streamline operations and scale his business. He also discusses the role of community initiatives like National Pancake Day in blending business growth with social impact.

Tune in as hosts Marc Cohen and Rich Sweeney uncover the mindset, tools, and strategies that drive success in the restaurant industry.

Want to get behind your restaurant’s numbers? Reach out to our team today!

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Know Your Numbers, Tell Your Story: Inside San Pedro Fish Market’s Reinvention

jeudi 7 août 2025 • Duration 51:05

What happens when you’re evicted from a 3,000-seat restaurant? If you’re Michael Ungaro of San Pedro Fish Market, you innovate, adapt, and scale…from a parking lot. In this episode of Behind the Numbers, Michael shares how knowing his numbers, leaning into tech like Restaurant365, and telling the right story helped turn disruption into growth.

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How Dashboards, Bonuses, and Financial Fluency Build Better Restaurant Operators

jeudi 10 juillet 2025 • Duration 45:25

Rick Miller and Max Prifogle from RLM Hospitality join Behind the Numbers to share the systems they use to create financially fluent operators. Learn how weekly soft closes, actual vs. theoretical reporting, and custom dashboards align managers with the business—and why the right bonus plan can unlock your team’s full potential.

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Why Happy Employees and Smart Tech Drive Restaurant Growth with Philip Gay

jeudi 26 juin 2025 • Duration 49:17

Hospitality finance veteran Philip Gay joins Marc Cohen and Rich Sweeney to break down what truly drives restaurant success. From building EYAS Capital’s QSR portfolio to investing in employee training at Paperchase, Philip shares how happy teams, operational scorecards, and AI-powered engagement fuel profitability. Plus, hear his timeless rule: people, product, and place drive profit.

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How Kura Sushi Scales Innovation with Precision and Purpose (Live at NRA 2025)

jeudi 12 juin 2025 • Duration 29:25

Jung Lee, VP of Supply Chain for Kura Sushi USA, sat down with Marc and Rich to share his expertise in inventory management and restaurant operations. He brings a unique background as a sushi chef and delves into Kura Sushi's expansion from Japan to the United States.

This episode dives into innovative new technologies like robots in food delivery and what it takes to keep customers coming back.

Be sure to subscribe to Behind the Numbers here on YouTube and everywhere you listen to podcasts!

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Growing Suviche: From 10 Seats to a Thriving Hospitality Group

jeudi 29 mai 2025 • Duration 47:06

In this episode of Behind the Numbers, Andrei Stern, co-founder of Suviche, shares the inside story of how he transformed a tiny, 10-seat Miami eatery into a thriving multi-location hospitality brand. Discover how rapid, daily communication, strategic use of data to overcome supply chain challenges, a transparent commission-based pay structure, and a sharp focus on menu specialization became key ingredients in Suviche’s success. Tune in to uncover the operational insights and strategic decisions behind this remarkable growth story.

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Building Smarter Restaurant Operations with Ken Baker

jeudi 8 mai 2025 • Duration 49:29

Join hosts Marc Cohen and Rich Sweeney in this insightful episode of Behind The Numbers presented by Restaurant365, featuring Ken Baker. Ken reveals essential strategies for scaling restaurant operations through smart technology, the importance of integrating operational expertise with data systems, and the critical impact of employee retention on profitability. Discover how to balance cutting-edge technology with genuine hospitality to create sustainable growth and outstanding guest experiences.

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Helpful Links

How California Fish Grill Scaled Smart with CFO Paul Potvin

mardi 22 avril 2025 • Duration 49:27

In this episode of Behind the Numbers, we sit down with Paul Potvin, CFO of California Fish Grill, to explore how the West Coast seafood brand scaled from 1 to 58 locations — without losing its culture or control. From AVT food costing and time-based labor studies to kiosks that boost accuracy and a flexible supply chain built for resilience, Paul shares actionable strategies every operator should hear.

In this episode: