Explore every episode of the podcast Becoming Unshakable
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Why Self-Leadership Starts with Knowing and Living Your Values with Dr. Robyne | 20 Jan 2026 | 00:41:59 | |
What happens when two podcasters decide to slow down, join forces, and have the kind of conversation many leaders are quietly craving right now? This week, I am doing something I have never done before. I am collaborating with my friend and colleague, Dr. Robyne Hanley Dafoe, on a shared episode that will be available on both our podcasts. This is not an interview swap or a highlight reel. It is a real, unscripted conversation between two women who care deeply about leadership, resilience, and what it actually takes to stay grounded in a world that feels loud, divided, and emotionally exhausted. We talk openly about why self-leadership feels harder right now, why so many capable people feel stuck waiting for permission, and why caring leadership cannot stop at the edges of our organizations. Together, Dr. Robyne and I explore the connection between values, self-worth, perfectionism, and hope. We explain why hope is often dismissed as unrealistic, even though science suggests it may be one of the most practical tools we have. We also reflect on what it means to lead when you are tired, under-resourced, and still figuring things out yourself. You will hear us wrestle with real questions leaders face every day. How do you stay steady without pretending you are fine? How do you care for others without abandoning yourself? How do you build resilience without turning it into another performance metric? And how do hope, compassion, and self-leadership actually show up in daily choices rather than big statements? This conversation is personal, reflective, and deeply human. It is for leaders, caregivers, parents, and professionals who are trying to do good work without burning out. If you have ever felt pulled between responsibility and self-preservation, or wondered how to stay unshakable without becoming hardened, this episode is for you. I look forward to your listening, reflection, and sharing what resonates most with you.
| |||
| Identifying the Leadership Gaps That Matter Most | 13 Jan 2026 | 00:38:06 | |
What does it actually take to spot the leadership gaps that matter, especially when life and work keep speeding up? In this episode of Becoming Unshakable, I sit down with Erik Dodier, an entrepreneur who describes his career as a "30-year overnight success." Erik takes us from his early love of business and entrepreneurship to building a company through decades of pivots, pressure, growth, and change. What stood out to me right away was his willingness to discuss the pause that comes after the grind, that moment when you stop running and finally have enough space to reflect on who you became while you were building. Erik's definition of becoming unshakable is refreshingly grounded. It is the quiet confidence that comes from surviving hundreds of hard moments and realizing you are still standing. He shares a simple line that stuck with me, "Of all my bad days, I'm undefeated." And from there, we discuss pattern recognition as wisdom, how experience helps you respond with greater calm, and how looking back can help you face what is next with a little more air in your lungs. We also get into the real weight of leadership as teams grow. Erik opens up about a pivotal season in 2014, when his company had to narrow its focus and make a painful shift that changed people's careers. He describes doing it as humanely as possible, giving people time to retrain, find their path, or lean into the new direction. That conversation led us into something many leaders wrestle with: how to show care and compassion for others while you are privately carrying your own stress, doubt, and exhaustion. One of my favorite parts of this conversation is Erik's honesty about what kept him steady. He talks about books, biographies, and even motivational YouTube videos as tools to reset his mindset on hard days. He also shares how his leadership evolved from feeling he had to have every answer to recognizing that his real job was building the right team, removing obstacles, and focusing everyone on the problems that truly moved the business forward. We close with a powerful reminder for anyone who feels stuck right now. Erik's advice is to take the smallest step back in the right direction, because the shift you need might be closer than you think. As we step into 2026, he shares how he is using more time, greater intention, and AI tools as a sounding board to keep growing, personally and professionally. As you listen, I would love you to reflect on what is one leadership belief you have outgrown, and what is the smallest step you can take this week to steady yourself again? Share your thoughts with me. I really want to hear what this brings up for you.
| |||
| How Our Pasts Can Propel Us Into Our Futures | 11 Nov 2025 | 00:09:02 | |
In this solo episode of Becoming Unshakable, I invite you to join me for a quiet reflection on how our past experiences can shape and strengthen who we are becoming. I talk about my love for fall, the sound of leaves crunching underfoot, and how those simple moments remind me of the beauty of change. Each fallen leaf tells a story of what was, and each season reminds us that growth often begins with letting go. I share why I no longer believe in leaving the past behind. Our pasts are full of lessons, proof of our resilience, and reminders of how much we have already overcome. When I look back on my own life, I see the obstacles that once felt impossible but now serve as evidence of what I'm capable of. Those memories keep me grounded and confident when new challenges arise. This episode is all about using what came before to propel us toward what's next. It's about finding power in reflection, gratitude in growth, and peace in knowing that everything we've lived through has prepared us for what lies ahead. I hope this short conversation helps you see your own past in a new light and gives you the courage to keep moving forward with strength and purpose.
| |||
| 312: The People Side of Organizational Change | 20 Feb 2024 | 00:06:05 | |
In this episode of the "Leadership with Heart" podcast, Heather R Younger shares a poignant story about a concealed Golden Buddha in Thailand, drawing parallels to the hidden potential within individuals and organizations during times of change. Reflecting on a recent retreat experience, Heather emphasizes the importance of recognizing and unlocking the intrinsic value within ourselves and our teams. The episode delves into five key considerations for navigating the people's side of organizational change. Heather encourages leaders to peel away the metaphorical clay, revealing the brilliance within individuals and fostering a positive, motivated atmosphere for organizational growth and success. | |||
| 311: Human-Centric Approaches in Government and in Tech | 13 Feb 2024 | 00:42:59 | |
In this episode of the "Leadership with Heart Podcast," Heather R. Younger engages in a compelling conversation with Tracey Barnes, Chief Information Officer at the State of Indiana. Together, they explore the critical importance of human-centric approaches in both government and the tech industry. Tracey shares his insights on leading with empathy and fostering collaboration, particularly in the public sector. The discussion delves into the intersection of technology and humanity, offering practical strategies for leaders to prioritize people, communication, and employee well-being. Listeners gain valuable perspectives on creating a culture that values its workforce, ultimately driving more effective and sustainable solutions in government and technology. Whether you're in public service or tech, this episode provides actionable advice for infusing leadership with a human touch. | |||
| 310: Why Coaches Should Get Active Listening Certified | 06 Feb 2024 | 00:30:52 | |
In this episode, Heather has an insightful conversation with two of the six founding facilitators of the Certified Active Listening Program: Jen Fox and Chris McAuley. Chris McAuley has over 35 years of business experience as a successful manager, leader, and business owner, Chris experienced firsthand the value of creating conscious connections with employees, colleagues, and customers. Chris is a speaking coach, trainer, professional speaker, actor, and the owner of MCAVOY Inc. Jen is a seasoned HR professional with over 25 years of leadership experience and seamlessly integrates an entrepreneurial spirit with real-time learning expertise. Recognized for her pragmatic solutions and her ability to foster inclusive, high-performing teams, she holds the endorsement as "One of the most no-nonsense L&D professionals on the planet." Take a listen. | |||
| 309: Why Leaders Should Get Active Listening Certified | 30 Jan 2024 | 00:52:33 | |
In this episode, Heather has an insightful conversation with four of the six founding facilitators of the Certified Active Listening Program: Sherry Martin, Mike Chanat, Laurent Pierre JR, and Kaydie Paschall. Each of these accomplished individuals offers a distinctive perspective on their motivations for obtaining the certification and how they integrate active listening into their professional roles (and home life too). They are all from various sectors, including global corporate leadership and human resources; this diverse group of facilitators provides insight into how the certification has transformed their thinking and communication styles in all aspects of their lives. | |||
| 308: What Is a Culture Team? | 23 Jan 2024 | 00:05:10 | |
What Is a Culture Team? In this episode, Heather explores the pivotal role of employees in shaping and preserving a positive organizational culture. She introduces Culture Teams, emphasizing the intentional effort and employee buy-in required for great cultures. Heather highlights the responsibilities of employee-led culture teams, spanning cultural advocacy, employee engagement, diversity and inclusion, feedback communication, and more. These teams play a vital role in aligning organizational values, managing change, and celebrating employee contributions. | |||
| 307: A Beginners Guide to Culture Change - An Interview with Christinne Johnson, First Bank | 16 Jan 2024 | 00:41:04 | |
In this episode, join us for a captivating conversation with Christinne Johnson, a seasoned strategic leader with over 25 years of experience in the banking industry, formerly the CHRO of FirstBank. Having a wide range of knowledge in Human Resources, Christinne shares insights into her dynamic career, emphasizing her role in navigating FirstBank through the complexities of the COVID-19 pandemic. Notably, she unveils her unique journey, transitioning from a banking background to a transformative HR leader, shedding light on her ability to analyze business areas, identify growth opportunities, and drive impactful change initiatives. As a proven board director and community leader, Christinne's passion for strategy, leadership development, and organizational culture shines through as she discusses her aspirations to contribute her wealth of experience to future board opportunities. Don't miss this beginner's guide to culture change, offering a wealth of wisdom and practical advice from Christinne Johnson, the visionary leader behind First Bank's transformative HR journey. | |||
| 306: 5 Steps To Create an Employee Led Culture Team | 09 Jan 2024 | 00:10:00 | |
What's the key to a great culture team? In this podcast episode, Heather Younger, author of The Art of Active Listening and The Art of Caring Leadership, guides Caring Leaders through the daunting task of creating a Culture Team. Heather outlines the five crucial steps to establish an effective organizational culture team, covering aspects such as defining goals, selecting passionate and diverse team members, creating a team charter, setting a regular meeting schedule, and providing necessary resources and support. She emphasizes the importance of aligning the team's goals with the organization's mission and values. Throughout the episode, Heather encourages leaders to share their experiences with Culture Teams and invites listeners to comment on the most helpful or challenging aspects. | |||
| 305: Balancing Vision and Metrics: Tracey Jenkins' Playbook for HR Leadership | 03 Jan 2024 | 00:34:17 | |
In this engaging episode, Heather R. Younger interviews Tracey Jenkins, the HR leader for Sodexo's sports and entertainment business in North America. Tracey discusses the impactful strategies that revitalized Sodexo's growth after the challenges of the COVID-19 pandemic. With a workforce of over 26,000, predominantly casual or part-time, Tracey explores the visionary leadership that fueled the company's resurgence. The conversation centers on Sodexo's Global Employee Value Proposition (EVP), emphasizing inclusivity, acceptance, and career pathways. Tracey highlights the company's commitment to diversity and creating exceptional employee experiences, drawing parallels to the memorable moments in venues like ballparks. The episode also delves into the delicate balance between visionary leadership and data-driven strategies, providing valuable insights for leaders navigating transformative growth. | |||
| 304: Professionally Personal: A Year in Review, A Year in Preview | 26 Dec 2023 | 00:10:24 | |
Dive into a captivating exploration of workplace culture, professional triumphs, and personal revelations in this podcast that bridges the gap between the years 2023 and 2024. Join Heather on a journey filled with LinkedIn Courses, impactful events, and the launch of a groundbreaking book, "The Art of Active Listening." From virtual team meetings to in-person connections and a first-ever girls-only trip, Heather shares stories that resonate beyond the professional realm. Heather also invites listeners to witness the evolution of workplace dynamics, learn about the Certified Art of Active Listening Facilitators cohort, and get a glimpse into what lies ahead in the host's exciting ventures. It's a podcast that paints the canvas of a dynamic career, offering insights, inspiration, and a roadmap for navigating the ever-changing landscape of work and personal growth. | |||
| 303: This Caring Leader Transformed Pain into Purpose | 19 Dec 2023 | 00:34:54 | |
In this compelling episode of the Leadership with Heart Podcast, Maureen Leahy, Chief Clinical Officer at Sharon S. Richardson Community Hospice, shares her profound journey as a seasoned healthcare professional and a resilient individual. From pioneering hospice services in the U.S. to her impactful role at SSRCH, Maureen's path has been marked by accolades, personal losses, and a commitment to compassionate care. Having cared for her father battling cancer, her mother with dementia, and experiencing her own battle with cancer, Maureen's unique perspective emphasizes the importance of empathy, communication, and shared human moments in healthcare. As a pioneer in hospice and palliative care, she played a crucial role in developing training guides, embodying a holistic approach to patient and family well-being. Her recent role at SSRCH reflects a perfect alignment of expertise and leadership, contributing to the community's mission of providing compassionate care and enhancing the quality of life during life's most sacred moments. | |||
| Asking for Help Is Strength, Not Failure | 04 Nov 2025 | 00:38:05 | |
In this episode of Becoming Unshakable, I had the privilege of welcoming two inspiring guests, Mary Beth Sandin and Kristina Fusella. It was my first time hosting two people at once, and the conversation felt like sitting down with old friends who have walked similar roads of challenge, growth, and self-discovery. Together, we explored what it means to stay grounded when life feels uncertain and why asking for help is not a sign of weakness, but rather an act of genuine strength. Kristina shared how her Taekwondo practice has shaped her understanding of balance, both physically and emotionally. Her reflections reminded me that being unshakeable is not about staying perfectly still, but about finding stability while in motion. Mary Beth brought a different kind of insight, showing how self-awareness, preparation, and allyship can create calm even in moments of chaos. Hearing both of them speak so openly about fear, confidence, and connection felt deeply human. What stayed with me most was our discussion about grace, vulnerability, and the quiet courage it takes to ask for support. We discussed the unrealistic expectations women often place on themselves, the importance of having allies, and how small moments of encouragement can have a profound impact. If you are someone trying to hold it all together, this conversation will remind you that strength often begins the moment you decide to reach out.
| |||
| 302: Where Are You on The Art of Active Listening Journey? | 12 Dec 2023 | 00:05:04 | |
In this engaging episode, Heather guides you on an exploration of "The Art of Active Listening." Join her as she unveils a diverse array of products, content, and services tailored to individuals at every stage of their journey. Whether you're a solo employee or the leader of a thriving enterprise, Heather has curated resources that cater to everyone, empowering you to enhance your listening skills and become a more effective communicator. Tune in to discover valuable insights and practical tools that transcend professional boundaries, fostering growth and improvement for all. | |||
| 301: Reflecting on the past 300 Episodes | 05 Dec 2023 | 00:33:13 | |
Join Heather on this powerful episode where she reflects back on the last 300 episodes and the journey that has been Leadership with Heart. From the inaugural episode to the latest installment, she revisits pivotal moments that have shaped this podcast. Join her in this concise reflection on the evolution of the podcast, and her favorite episodes along the way. | |||
| 300: What Happens When Compassionate Leadership Intersects With Purpose - An Interview With John Crowley | 28 Nov 2023 | 00:40:56 | |
In this riveting episode, we unravel the extraordinary story of John F. Crowley, Executive Chairman of Amicus and former CEO from 2005 to 2022. When two of his children were diagnosed with Pompe disease in 1998, a severe neuromuscular disorder, John's life took a profound turn. Leaving his role at Bristol-Myers Squibb, he became an entrepreneurial force as the Co-founder, President, and CEO of Novazyme Pharmaceuticals, steering groundbreaking research that ultimately saved his children's lives. Acquired by Genzyme Corporation in 2001, John continued his impactful journey, shaping the development of a revolutionary drug for Pompe disease. This episode explores the fusion of compassionate leadership and purpose, shedding light on the resilience and empathy that have defined John Crowley's remarkable career. | |||
| 299: Framework for Success: How to Guide Change Effectively | 21 Nov 2023 | 00:02:30 | |
Welcome back to another episode of the Leadership with Heart podcast! I've always believed that culture is the beating heart of any organization. It's what drives behaviors, shapes attitudes, and determines the way we work together toward a common goal. So, the question is: How do we transform that culture for the better? Well, it's all about having the right support in place. I've worked with so many leaders and organizations who are eager to make a positive change in their organization's culture, but don't know exactly where to start. The first step is understanding that cultural transformation is not an overnight endeavor. It's a journey that requires patience, dedication, and most importantly, a proven framework with a support system. So, if you are ready to become a high-value leader who champions change in your organization through effective and caring leadership, tune in!
| |||
| 298: Helping People Live Full Lives: Mosaic's Heart-Driven Leadership | 14 Nov 2023 | 00:42:03 | |
Welcome back to the Leadership with Heart podcast! Today's episode is an interesting one with two leaders from Mosaic; Mosaic is a dynamic whole-person healthcare organization that focuses on allowing people to live full lives. Mosaic listens and learns about the unique needs of the clients they serve and builds a tailored approach that creates a life of real possibilities. Their approach to leading is definitely one with heart and I know you will learn so much from them. Enjoy. | |||
| 297: My Full Circle Moment | 07 Nov 2023 | 00:12:37 | |
My Full Circle Moment My career journey began on LinkedIn when I started sharing content that truly mattered to me. Over the years, I've seen significant growth. Notably, last year, I had the incredible opportunity to collaborate with LinkedIn for the first time. Now, I'm eagerly anticipating the release of my third LinkedIn Learning course. This experience has brought me full circle and imparted some valuable lessons that I'd love to pass on to you. | |||
| 296: Your Work, Your Way: Software's Role in Tailoring Employee Communication | 31 Oct 2023 | 00:43:25 | |
In this episode, we explore how innovative software, inspired by AI learning similar to Netflix's recommendation algorithms, is revolutionizing employee communication. The CEO and Founder of Cerkl, Tarek Kamil leads a team of talented engineers, designers, and marketers who are passionate about using AI and big data to transform how organizations communicate, engage, and understand their audiences. Tarek is a tech enthusiast and entrepreneur, striving to create innovative solutions that positively impact the digital world. With a passion for blending technology and creativity, he aims to inspire and make a difference through his ventures. Whether you're an HR professional, a business leader, or simply curious about the future of workplace communication, this episode offers valuable insights into the power of personalized interactions in the corporate world. | |||
| 295: Your Brother's Keeper | 24 Oct 2023 | 00:04:44 | |
In this episode, Heather asks, "Are you your brother's keeper?" Her answer is a resounding "yes." Through personal experiences and a commitment to promoting caring leadership, she emphasizes the importance of extending empathy and compassion to all, transcending divisions and affiliations. She shares her struggle with anxiety and helplessness in the face of global conflicts but underlines the power of projecting unity, interconnectedness, and love into the world. Heather urges her listeners to go above and beyond in extending care, compassion, and empathy to those affected by such conflicts, with the hope that both sides can find understanding and resolution in their shared humanity. | |||
| 294: Mastering Multitasking: How to Balance Productivity and Focus | 17 Oct 2023 | 00:10:28 | |
In this episode, Heather guides you through the intricacies of mastering the art of multitasking while maintaining a genuine and focused connection with the person right in front of you. In today's fast-paced world, the ability to balance productivity and interpersonal connections is a leadership skill worth cultivating. Whether you're a manager, a team member, or simply seeking to enhance your interpersonal skills, learning how to become a more effective and compassionate leader can redefine the way you approach multitasking and human connection. | |||
| 293: Going Back to the Basics | 10 Oct 2023 | 00:11:03 | |
Today, we're taking a step back to revisit a fundamental concept in leadership: teamwork. As the saying goes, "Teamwork makes the dream work," and it couldn't be more true. Our host, Heather, reflects on the importance of teamwork in their own life, especially as they navigate multiple ongoing projects. The power of teamwork becomes evident when individuals in a team understand their roles and responsibilities clearly, and this synergy is essential for success. This episode serves as a reminder of the significance of teamwork in leadership and how it plays a crucial role in achieving our goals. Her book "The Art of Caring Leadership," offers further insights into this essential aspect of leadership. So, join us as we dive into the heart of teamwork and how it makes a difference in leadership | |||
| When Compassion Meets Combat: A Paratrooper's Take on Leading People Through Tough Times | 28 Oct 2025 | 00:34:43 | |
When you've led people through war zones, you learn what unshakable leadership really means. In this episode of Becoming Unshakable, I sit down with retired Army officer, author, and speaker Clay Novak to explore what happens when compassion meets combat. With five tours of duty across Iraq and Afghanistan, Clay has lived the reality of leading under pressure, where calm, clarity, and connection can mean the difference between chaos and survival. Clay shares how he trained his soldiers to stay grounded when every instinct told them to panic, and how that same mindset applies to leadership in everyday life. From progressive training and mental discipline to emotional recovery after loss, he reveals the human side of service, the part that depends on empathy, humility, and self-awareness. We also dive into the balance between toughness and tenderness, and how leaders can be both unyielding and kind. Clay talks about moments of vulnerability that built trust within his teams and how those same lessons guide his life and writing today. His reflections show that emotional courage is just as vital as physical endurance, and that compassion is often what holds everything together when the pressure is highest. Together, we explore how real leaders build resilience, why asking for help is a sign of strength, and how compassion becomes a force multiplier in any environment, from the battlefield to the boardroom. Clay's honesty and wisdom reminded me that courage isn't about having no fear, but about standing firm in integrity when everything around you feels uncertain.
| |||
| 292: The Humble Leader's Guide to Success | 03 Oct 2023 | 00:42:55 | |
In this episode, we'll uncover the transformative power of humility in building trust within organizations, sharing real-world examples and actionable insights from Walt Rakowich. He is a leadership speaker and former executive of Prologis, a global real estate company that was near collapse when he took over as CEO in 2008. During the economic downturn, the Prologis stock had dropped from over $70 per share to approximately $2 per share in 10 months, making it the third-worst performing company in the S&P 500. After Walt joined as CEO, he quickly implemented a change in culture through transparency, orchestrating a dramatic turnaround and restoring its position in the industry... So, if want to know more about how his leadership saved this company, stay tuned! | |||
| 291: An Unexpected Lesson from a Family Trip | 26 Sep 2023 | 00:11:02 | |
In this episode, Heather talks directly to her listeners about a leadership lesson she actually learned from her son on a family trip. This lesson included a canoe and learning how to work as a team with his dad to get back to shore. It's an interesting and funny little story that can be applied in the workplace too. Take a listen. | |||
| 290: How to Achieve Your BIG Goals | 19 Sep 2023 | 00:18:23 | |
Kathryn Bleeker is the Director of Marketing for Ziggi's Coffee. With over a decade of experience working with a variety of B2C and nonprofit teams in-house, with an agency and as a freelancer, she has built expertise as a strategic marketing and communications leader within the industry. Kathryn is passionate about storytelling and reaching key stakeholders in new and innovative ways, and specialize in developing and executing integrated marketing and communications initiatives that not only aim to achieve, but also elevate, brand and business goals. As part of her desire to see the big picture and understand the best way to reach people, she has also gained experience in aspects of team management, public relations, and digital marketing, including social media management. Kathryn believes in the importance of personal and professional growth and thrive on advocating for others to feel empowered through collaborative teamwork, mentorship, and the occasional insight from leaders she admires. | |||
| 289: Provide Space for Input | 11 Sep 2023 | 00:08:26 | |
Heather speaks directly to her listeners about a crucial aspect of leadership: providing space for people to give their input. This is not just about listening but creating an environment where voices are encouraged, valued, and heard. In our fast-paced world, leaders often find themselves in positions of authority, expected to make decisions and drive their teams forward. However, the most effective leaders understand that their role is not just about issuing orders but fostering collaboration and innovation. That's where creating space for input comes in. | |||
| 288: Understanding What Your Employees & Customers Need | 05 Sep 2023 | 00:11:40 | |
In this episode, Heather sits down to chat about what Employee Fanatix, her consulting firm, is and what they do. She speaks specifically about one of her biggest clients, a regional bank called First Bank. She walks you through the process that they went through and shares tips on how to implement some of this process yourself. Take a listen. | |||
| 287: Check Your Pulse Before You Check Someone Else's | 29 Aug 2023 | 00:26:16 | |
Welcome back to the Leadership with Heart Podcast! I'm your host, Heather Younger, and today, I'm thrilled to have Mike Chanat as my guest. With over 35 years in emergency services, Mike's expertise ranges from the NYPD to working with numerous police and fire departments through volunteer and paid work. We'll dive into his journey, learn from his mistakes, and hear a bit about his values of communication, growth, empathy, and making work fun. Get ready to be inspired! | |||
| 286: Innovation Starts with the Willingness to Listen | 22 Aug 2023 | 00:30:32 | |
Heather introduces the Certified Art of Active Listening Facilitator Program. In this episode, she shares why this can truly transform the way people connect and communicate at work. How it has the power to help ANYONE transform organizations from the inside out! Heather has worked with countless organizations helping to improve their workplaces, improve employee retention, improve customer experience, and so much more. All of those things led her to uncover the Art of Active Listening. It's not just a skill; it's a philosophy that has the power to transform relationships, bridge gaps, and heal workplace wounds. In a world that's often too busy to truly listen, she has witnessed the remarkable change that comes from genuinely listening. | |||
| 285: Leadership 101: How to Communicate Goals Instead of Dictating Approaches | 15 Aug 2023 | 00:34:02 | |
Welcome back to "Leadership with Heart," the podcast that delves into effective and caring leadership strategies with Heather Younger. In this episode, Heather chats with Megan Gluth-Bohan, the owner and CEO of TRInternational, a prominent US-based chemical distributor, as well as the Owner of Chemblend of America, a cutting-edge chemical blending and tolling facility, brings her wealth of experience to our discussion. Notably, TRInternational stands as one of the largest certified women-owned suppliers in North America, a testament to Megan's exceptional leadership. Join us as Megan and Heather engage in a thought-provoking conversation centered around the concept of leadership through vision. Tune in to discover how Megan's 'Leadership with Heart' has proven to be effective. | |||
| 284: The Role of HR in Psychological Safety | 08 Aug 2023 | 00:26:15 | |
Today's episode focuses on the role of HR in fostering psychological safety. I'm your host, Heather, author of The Art of Caring Leadership and The Art of Active Listening, and today, we're joined by Sherry Martin, an HR Business Partner and true advocate for building thriving workplaces. Join us as we uncover Sherry's insights on nurturing psychological safety and embracing leadership with heart. | |||
| 283: How to Establish Trust with Consumers in 2023 | 01 Aug 2023 | 00:30:03 | |
How do you establish trust with consumers at a time when people feel like they are constantly marketed to? My guest today, Paige Velasquez Budde, is Partner and CEO at Zilker Media, an Austin-based agency building people-driven brands. Their strategy is to focus on the people within the companies that can represent the organization by educating and entertaining, not just selling. By doing this, Paige argues that consumers establish trust more quickly with brands and will be the key differentiator for brands going forward. Take a listen. | |||
| Self-leadership Isn't Selfish It's Intelligent | 21 Oct 2025 | 00:15:01 | |
In this episode of Becoming Unshakable, Heather reflects on a moment that reminded her what true leadership looks like from the inside out. Fresh from speaking to 13,000 nurses at the Atlanta World Congress Center, she shares how an experience that looked glamorous on the surface, with makeup, stage lights, and a long line of people waiting for hugs, became a powerful reminder that self-leadership is not selfish. It is essential. Heather unpacks what it means to prepare so thoroughly that you can show up fully. For her, deep preparation is an act of care, allowing presence to replace pressure and connection to replace performance. As she recounts her time with the nurses, she explores the toll that constant caregiving takes and how compassion fatigue quietly chips away at strength. Her message to them, and to all of us, is clear: when you care for yourself as intentionally as you care for others, you become the calm in the storm, the unshakable center that others can rely on. Through raw honesty, Heather shares her own turning point, the realization that the success she had built came at the cost of the people she valued most. That moment of clarity became the foundation of her teaching: align your life with your true values, lean on your team, ask for help, and give yourself permission to rest. Strong self-leadership is grounded in awareness, humility, and care. This episode invites you to look inward, to question the beliefs that keep you on autopilot, and to remember that balance is not weakness, it is wisdom. When you prepare with intention, lead with presence, and live in alignment with what matters most, you do not just survive the chaos. You become unshakable within it.
| |||
| 282: Slowing Down to Speed Up | 25 Jul 2023 | 00:04:02 | |
In this episode of the Leadership with Heart Podcast, Heather reflects on her recent experiences and shares an important lesson she learned: "slowing down to speed up." Over the past nine days, Heather has been on a hectic journey, traveling for a keynote in Houston, attending the National Speakers Association convention, and recording LinkedIn Learning courses in California. Amidst her fast-paced life, she realized the significance of slowing down to connect with people, find inner calm, and observe the opportunities and lessons in front of her. Heather encourages her listeners to adopt this "slowing down to speed up" mindset, whether it's by listening to the waves on the beach or simply taking time to be present in their daily lives. By doing so, leaders can achieve a deeper understanding of themselves and their environment, leading to meaningful and fulfilling experiences. | |||
| 281: Leading Global Diversity, Inclusion, and Belonging at a Fortune 500 Company | 18 Jul 2023 | 00:23:54 | |
Today, we are revisiting an episode I did with Dr. Yetta Toliver, the Global Head of Diversity, Inclusion, and Belonging at Xerox, that never made it onto the podcast. Yetta is the mastermind behind Xerox's DIB strategy, and I know you all will learn so much from this conversation. So get comfortable; we're about to dive into a discussion with Dr. Yetta Toliver that will leave you inspired and ready to embrace diversity like never before. | |||
| 280: Being Addicted to Distractions | 11 Jul 2023 | 00:05:01 | |
In this episode, I share a personal experience where my son pointed out my addiction to distractions in today's world. I dive into the overwhelming presence of distractions that surround us and explore how they can become addictive and what I have done to help minimize this. I offer practical strategies and tips to regain control over our attention and find a healthier balance. Here's how I confronted my "distraction addiction" and how I rediscovered how to be present in my personal life. | |||
| 279: The Power of Partnerships: How Strong Collaborations Fuel Leadership Success | 05 Jul 2023 | 00:30:12 | |
On this episode of Leadership with Heart, we dive into the fascinating story of a company that values deep relationships and creates a nurturing environment for its employees. Meredith Monday Schwartz, discuss balancing the needs of the company and individual employees, the importance of psychological safety, and the power of curiosity in resolving conflicts. Tune in to hear about the CEO's personal journey and the lessons learned from past mistakes. Join us as we explore how this company hires with connection in mind, how conflicts are addressed directly with open communication, and how radical authenticity and active listening are at the core of their leadership approach. We also discuss the CEO's role in balancing the needs of the company and individual employees, the importance of psychological safety, and the power of curiosity in resolving conflicts. Tune in to hear about the CEO's personal journey, their partnership with a trusted COO, and the lessons learned from past mistakes. | |||
| 278: Defining Success and Showing Up as Your Authentic Self | 27 Jun 2023 | 00:37:57 | |
On this episode of Leadership with Heart, my guest and I discuss the importance of leading with heart in both personal and professional relationships. My guest, Ayanda, shares a bit about her personal journey of self-exploration and the importance of being authentic as a leader. She dives into dealing with tough decisions, such as firing a friend, and the importance of being empathetic towards employees in challenging times. These tough topics show the importance of creating safe psychological spaces at work to encourage employees to voice their thoughts and foster employee engagement. Tune in for a moving discussion on achieving success through leading with heart. | |||
| 277: Art of Active Listening Builds Trust and Inspires Greatness with Stephen M.R. Covey & Heather R Younger | 20 Jun 2023 | 01:00:46 | |
Welcome back to the Leadership with Heart podcast! Today, we have a treat in store for you. For today's episode, I decided to revisit a captivating webinar I did a couple of months ago with the incredible Stephen M.R. Covey! In this episode, we'll delve into various topics, ranging from leadership to personal growth to workplace culture and so much more. Stephen M.R. Covey is a renowned author and speaker. In this episode, he shares his wealth of wisdom and insights, many of which are passed down from his father, the legendary Dr. Stephen R. Covey. I hope this podcast gives you a fresh perspective on the transformative power active listening has on building trust. Take a listen. We're repurposing a webinar for next week's episode. This one: https://www.youtube.com/watch?v=6dsUl_mbqrg | |||
| 276: Breaking the Mold: How Antonio McBroom Became a Franchisee Extraordinaire | 13 Jun 2023 | 00:32:55 | |
What does it take to own a franchise? That's the first question I had in mind when I sat down with Antonio McBroom... and then I was shocked when he told me he bought his first franchise before even finishing college. Antonio McBroom began as a franchise developer of Ben & Jerry's throughout the US. While attending college, he began his journey with Ben & Jerry's in 2004, "scooping his way up" from minimum wage scooper to shift leader to shop manager. In 2008, he seized the opportunity to purchase a shop, becoming the youngest franchisee in the company's history. I left this conversation motivated and inspired - I know you will too. | |||
| 275: Exploring Kristi Turner's Journey | 06 Jun 2023 | 00:41:39 | |
Welcome to another episode of Leadership with Heart! Today's guest, Kristi Turner is a true embodiment of leadership with heart - she not only leads by example, but as you'll hear throughout this episode, she is someone that is truly grateful to be able to lead others and takes pride in doing it the best way she can. Get ready to be inspired as she shares her insights on leadership throughout her leadership journey. | |||
| 274: The Home Care Business: Navigating Senior Care & Entrepreneurship | 30 May 2023 | 00:35:18 | |
Have you ever thought about what other senior care options there are other than senior housing? Many people get to the age where their parents, in-laws, or other family members need professional help and don't know where to turn to. My guest today, Connie, has over 20 years of experience in senior care. As an adult caregiver herself, she is passionate about helping other adult caregivers manage the many challenges which come with the aging process. Take a listen. | |||
| 273: Revitalizing the Techscape: Inspiring Leadership with Quentin Mackey | 23 May 2023 | 00:33:49 | |
The tech space has gotten a lot of bad rep in the news lately, with all the layoffs and poor leadership, but I'm excited to share with you this episode with Quentin Mackey, the Head of New Modules at Microsoft. His leadership is a breath of fresh air in a space that needs positive and caring leadership more than ever. I know you'll enjoy this episode… take a listen. | |||
| One Step That Changes Everything in Hard Times | 14 Oct 2025 | 00:41:19 | |
Jodi O. Brown has lived the kind of story most of us hope we never face. What began as a picture-perfect life shifted overnight when she learned the symptoms she had been ignoring were signs of a brain tumor wrapped around her brainstem. One surgery became three. Five days in hospital became thirty-five in neurocritical care. The journey would grow to twenty-six surgeries, with complications that could have shattered anyone's sense of self. Instead, Jodi found a different path. She learned to take life one minute at a time, to find meaning inside the mess, and to choose the next small step when the finish line felt impossible to see. In this conversation on Becoming Unshakeable, Jodi introduces the concept of anti-fragility, illustrating its application to human life as well as to systems and economies. Resilience helps us bounce back. Anti-fragility enables us to grow stronger in the face of stressors, setbacks, and uncertainty. Jodi explains how she closed the door on one life and opened another with new rules, new rhythms, and a daily practice of grace with deadlines. Feel the pain, name it, and then set a time to stand up again, even if the first step is tiny. Sometimes, it feels like committing to attending a class where you cut paper shapes, because having someone to be accountable to can pull you through when your willpower runs dry. We also step into a new season unfolding in real time. Jodi became an empty nester yesterday. The quiet is startling. She walks us through the emotions of a house that suddenly sounds different and the choice to reimagine marriage, travel, and daily rituals with hope. Her definition of becoming unshakeable fits the heart of this show. Adversity is not an interruption to your story. It is your story. The practices you bring to ordinary days prepare you for the extraordinary ones. Faith underpins her steadiness. Hope keeps her moving. She shares lessons from a childhood shaped by leadership teachings and a father who modeled genuine care, the kind you feel when a leader knows your name and your story. Every interaction is an opportunity to change a life. That line threads through everything here. It is the reason people follow, the reason cultures feel safe, and the reason care will never go out of style. If you are barely holding on, Jodi's message is simple and actionable. Permit yourself to mourn what you lost. Set a clear deadline to rise. Make one small commitment to another human and keep it. One step can change the direction of a hard season. One light can change the way a room feels. Jodi chooses to be that light, and she invites you to do the same. Stay to the end for a generous gift. Jodi offers a complimentary e-copy of her memoir, "The Sun Still Shines," for listeners who email her. It is an honest account of pain and purpose, and a reminder that even in the hardest chapters, the light is still there, waiting to be seen.
| |||
| 272: Empowering Others to do Their Best Work | 16 May 2023 | 00:05:48 | |
In this podcast, Heather speaks directly to her listeners about empowerment. Her son is leaving off to college soon, and as she often says, kids are oftentimes the biggest teachers. Listen to this podcast if you want to learn how to empower others to do their best work but keep your level of support. She shares tips on how to give them freedom but still be supportive. Take a listen. | |||
| 271: Breaking the Mold: How to Become a CEO Without Sacrificing Your True Self | 09 May 2023 | 00:21:45 | |
Do you ever wonder what it takes to be a CEO? Jennifer Waller is now the CEO and President at Colorado Bankers Association, but it took her a lot of learning to get to where she is today. One of her biggest lessons was that you don't have to change who you are to reach your goals. Women often feel pressured to toughen up and shed their "soft" side to succeed in the corporate world. But in fact, as you'll hear, compassion and kindness can be powerful tools for success. | |||
| 270: The Journey to Publication: Behind the Scenes of My New Book and Recap of the Week | 02 May 2023 | 00:05:57 | |
In this episode, Heather speaks directly to her listeners about the process of publication for her new book, The Art of Active Listening. She shares a recap of her week and the impact that this book and this message have had so far - it has been exciting and very rewarding to see the positive impact it's having so far. She leaves you with a question for you to think about this week. Take a listen. | |||