Explore every episode of the podcast Becker’s Healthcare Podcast
| Title | Pub. Date | Duration | |
|---|---|---|---|
| Chris Johnson, Founder and CEO of Bluebird Kids Health | 04 Oct 2026 | 00:23:21 | |
In this episode, Chris Johnson, Founder and CEO of Bluebird Kids Health, joins the podcast to discuss managing the health of a broader patient population and expanding access to pediatric care. He also shares insights on democratizing access to care and building a strong reputation within the community to better serve children and families. | |||
| Jeremy Cauwels, MD, Chief Medical Officer at Sanford Health | 03 Oct 2026 | 00:12:12 | |
In this episode, Jeremy Cauwels, MD, Chief Medical Officer at Sanford Health, joins the podcast to discuss how Sanford is using AI and virtual care to expand access across rural communities, including bringing specialty expertise closer to patients who face significant geographic barriers to care. He also shares insights on strengthening the rural physician workforce through graduate medical education, preparing clinicians to use emerging technologies while maintaining clinical judgment and trust, and leading change with a continued focus on safety, quality, and the patient experience. | |||
| Teaching Empathy and Compassion in Dental Education with Dr. Leonardo Marchini & Dr. Brendan Young | 03 Oct 2026 | 00:21:58 | |
In this episode, Leonardo Marchini, DDS, MSD, PhD, Professor and DEO of the Department of Preventive and Community Dentistry at the University of Iowa College of Dentistry, and Brendan Young, PhD, MBA, Associate Professor of Preventive and Community Dentistry, The University of Iowa, discuss their article "Beyond Hand Skills: A Case Analysis of Empathy and Critical Thinking Instruction", published in the Journal of the California Dental Association’s Blue Sky Thinking Collection. They explore behavioral science, patient-centered communication, self-reflection and innovative tools designed to prepare dental students for more thoughtful patient care. | |||
| Karen Ignagni on Affordability, Medicaid and the Future of Health Insurance | 03 Oct 2026 | 00:22:17 | |
In this episode, Karen Ignagni, CEO, EmblemHealth, discusses the evolving Medicaid landscape, healthcare affordability, interoperability, and how health plans can use technology, AI, care management, and value-based care to better support members. She also shares insights on her return to the CEO role and EmblemHealth's ongoing transformation. | |||
| Leadership Lessons on People, Healthcare Transformation and the Power of Listening: Part 1 | 03 Oct 2026 | 00:16:02 | |
In Part 1 of this two-part episode, Mark Clement, the former President and CEO of TriHealth, reflects on his decision to retire, the importance of succession planning and the leadership lessons he has learned from decades of marathon running. He also shares how staying active, rounding with frontline teams and finding inspiration in others have shaped his leadership approach. | |||
| Scott Becker - 5 Stories We Are Following at Becker's Healthcare 10-2-26 | 02 Oct 2026 | 00:03:57 | |
In this episode, Scott Becker examines Medicare Advantage exits, physician cognitive testing, AI's impact on healthcare leadership, rising physician compensation, and the need to rethink the physician training pathway. | |||
| Why Health Systems Should Be Thinking About MR-Guided Focused Ultrasound Right Now | 02 Oct 2026 | 00:12:48 | |
In this episode, Jake Ghannam, Executive Vice President and Chief Commercial Officer of Insightec, discusses how MR-guided focused ultrasound can expand access to neuroscience care, the strategic case for health systems, and how to build a successful program. This episode is sponsored by Insightec. Statistics and data referenced in this episode can be found at the following sources: 1. Information and stats in this podcast were sourced from the following:Ney JP, Steinmetz JD, Anderson-Benge E, et al. US Burden of Disorders Affecting the Nervous System: From the Global Burden of Disease 2021 Study. JAMA Neurol. 2026;83(1):20-34. doi:10.1001/jamaneurol.2025.4470 2. Kowal SL, Dall TM, Chakrabarti R, Storm MV, Jain A. The current and projected economic burden of Parkinson's disease in the United States. Mov Disord. 2013;28(3):311-318. doi:10.1002/mds.25292 3. Marras, C., Beck, J.C., Bower, J.H. et al. Prevalence of Parkinson’s disease across North America. npj Parkinson's Disease 4, 21 (2018). 4. https://essentialtremor.org/ 5. Pearson C, Hartzman A, Munevar D, et al. Care access and utilization among Medicare beneficiaries living with Parkinson's disease. npj Parkinson’s Dis. 2023;9(1):108. 6. Dorsey ER, Sherer T, Okun MS, Bloem BR. The Emerging Evidence of the Parkinson Pandemic. J Parkinsons Dis. 2018;8(s1):S3-S8. 7. Nicole A. Silva, Ariana Hernandez, Alok K. Dwivedi, Paul Mihas, Daniel A. Roque, Vibhor Krishna; Exploring the Patient Pathway to Focused Ultrasound Ablation for Essential Tremor: A Mixed-Method Approach. Stereotact Funct Neurosurg 2026; https://doi.org/10.1159/000551996 8. https://health.usnews.com/best-hospitals/rankings/neurology-and-neurosurgery (July 2026) 9. Surpassing DBS -Source: Carevoyance & Insightec Data on file 10. *Search: “Premarket Approval (PMA) Database” - https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfPMA/pma.cfm o P150038: Essential Tremor Indication o P1550038/S006: Tremor Dominant Parkinson’s Indication o P150038/S014: Idiopathic Parkinson’s Disease (unilateral) Indication o P150038/S037: Idiopathic Parkinson’s Disease (Staged, bilateral) Indication o P150038/S015: Post-approval study (PAS) results from the 5-year follow-up | |||
| Kathy Donovan, Senior Vice President and Chief Operating Officer at Hospital Sisters Health System | 02 Oct 2026 | 00:20:23 | |
In this episode, Kathy Donovan, Senior Vice President and Chief Operating Officer at Hospital Sisters Health System, joins the podcast to discuss developing a long-range capital plan and aligning investments with the health system’s broader growth strategy. She also shares insights on managing growth across the organization and planning for the resources needed to support continued expansion. | |||
| Dr. Andy Anderson, Chief Medical Officer and Chief Quality Officer at RWJBarnabas Healh | 02 Oct 2026 | 00:10:14 | |
In this episode, Dr. Andy Anderson, Chief Medical Officer and Chief Quality Officer at RWJBarnabas Healh, shares how the system is improving mortality outcomes and patient experience through rapid response teams, standardized best practices, and a strong culture of accountability. He discusses strategies for scaling success, coordinating care, and fostering growth across the health system. | |||
| Scott Becker - We Need More Doctors 10-1-26 | 01 Oct 2026 | 00:03:18 | |
In this episode, Scott Becker discusses physician shortages, the role of AI and advanced practice providers, and why shortening the lengthy medical education and training pathway could help bring more doctors into the workforce. | |||
| Medicare Advantage Shifts and AI's Growing Role in Health Insurance with Jakob Emerson | 01 Oct 2026 | 00:13:29 | |
In this episode, Jakob Emerson, Associate News Director, Becker’s Healthcare, discusses Medicare Advantage insurers exiting markets, plan and benefit changes heading into 2027, and how major payers are using AI to simplify healthcare navigation and gain a competitive edge. | |||
| Using AI and Connected Care to Improve Primary Care with Katherine Adams | 01 Oct 2026 | 00:06:38 | |
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Katherine Adams, MS, Director, Clinical Operations, Primary Care, CommonSpirit, who discusses using ambient listening, unified health records and remote patient monitoring to reduce administrative burden and support better clinical decision making. In collaboration with Philips. | |||
| Medicare Advantage Market Disruption and the Future of Risk Adjustment with Ceci Connolly | 01 Oct 2026 | 00:13:27 | |
In this episode, Ceci Connolly, President and CEO, Alliance of Community Health Plans (ACHP), discusses Medicare Advantage market disruption, plan exits, beneficiary impacts, and the need for risk adjustment reform to support sustainable coverage in local communities. | |||
| Nick Barcellona, Chief Financial Officer at West Virginia University Health System | 30 Sep 2026 | 00:23:18 | |
In this episode, Nick Barcellona, Chief Financial Officer at West Virginia University Health System, joins the podcast to discuss creating a seamless experience for patients and identifying opportunities for growth across the health system. He also shares insights on balancing operational priorities with the evolving needs of patients and the organization. | |||
| Strengthening Nursing Governance and Building the Workforce at Trinity Health with Peggy Norton-Rosko | 30 Sep 2026 | 00:12:44 | |
In this episode, Peggy Norton-Rosko, DNP, RN, NEA-BC, SVP, Chief Nursing Officer, Trinity Health, discusses strengthening shared nursing governance, using nurse input and data to improve patient outcomes, and addressing workforce challenges through academic partnerships, residency programs, career development, and thoughtful technology investments. | |||
| The Next Phase of Federal Independent Dispute Resolution: What RCM Leaders Should Be Building Now | 30 Sep 2026 | 00:16:03 | |
In this episode, Chase McGrath, Vice President, Product, Aspirion, and Nikki Ritchson, Senior Director, Payment Variance, Aspirion, discuss the latest federal IDR changes, the new CMS gateway portal and the technology infrastructure providers need to manage deadlines, compliance and submissions at scale. This episode is sponsored by Aspirion. | |||
| Preparing Healthcare Infrastructure for AI and Rising Power Demand | 29 Sep 2026 | 00:20:58 | |
In this episode, Greg Castle, U.S. Power & Grid Commercial Leader, Schneider Electric, and James Vun Cannon, Healthcare Segment Manager for Strategic Accounts and U.S. Digital Power, Schneider Electric, discuss rising power demand from AI, grid constraints and why health systems need to align IT, facilities, clinical and finance teams around long-term infrastructure and energy planning. Learn more: https://www.se.com/us/en/work/solutions/healthcare/ This episode is sponsored by Schneider Electric. | |||
| Trust Is Not a Feature: The New Rules of Clinical AI Governance and Validation | 29 Sep 2026 | 00:20:19 | |
In this episode, Dr. Sheila Bond, Head of Clinical AI, Wolters Kluwer Health, discusses the pillars of trustworthy clinical AI, including governance, validation, accountability and post-use monitoring. She also explores how healthcare organizations can build strong AI foundations while using technology to transform clinical workflows and help patients better understand their care. This episode is sponsored by Wolters Kluwer. | |||
| Alpa Vyas, Senior Vice President and Chief Patient Experience and Operational Performance Officer at Stanford Health Care | 29 Sep 2026 | 00:21:56 | |
In this episode, Alpa Vyas, Senior Vice President and Chief Patient Experience and Operational Performance Officer at Stanford Health Care, joins the podcast to discuss turning patient feedback into opportunities for improvement and engaging leadership teams in that process. She also shares insights on coordinating care and the role of patient and family advisory councils and user research in shaping the healthcare experience. | |||
| Using AI to Move Healthcare From Reactive to Proactive Care with Romila Aloysius | 28 Sep 2026 | 00:09:25 | |
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Romila Aloysius, Executive Director, Heart, Lung and Vascular Institute, AdventHealth, who discusses using AI and connected data to identify patients earlier, reduce data fatigue, improve care coordination and support proactive clinical decision making. In collaboration with Philips. | |||
| Scott Becker - 10 Healthcare Themes & Thoughts 9-28-26 | 28 Sep 2026 | 00:04:26 | |
In this episode, Scott Becker shares insights into 10 key healthcare themes, including rising costs, access and quality challenges, AI and technology, workforce needs, administrative spending, and more. | |||
| Healthcare Upside / Down: What Makes AI Work in the Revenue Cycle & What Has to Be True First | 28 Sep 2026 | 00:19:18 | |
In this episode, Chris Ford, Associate Principal, ECG Management Consultants, and Amy Sebero, Chief Growth Officer, Janus Health, discuss how AI can strengthen revenue cycle operations, improve denial prevention and automate routine work while maintaining strong operational leadership and accountability. This episode is sponsored by ECG Management Consultants. | |||
| John Walkup, MD, President of the American Academy of Child and Adolescent Psychiatry and Chair of the Pritzker Department of Psychiatry and Behavioral Health at Ann and Robert H. Lurie Children’s Hospital of Chicago | 28 Sep 2026 | 00:20:34 | |
In this episode, John Walkup, MD, President of the American Academy of Child and Adolescent Psychiatry and Chair of the Pritzker Department of Psychiatry and Behavioral Health at Ann and Robert H. Lurie Children’s Hospital of Chicago, joins the podcast to discuss expanding access to child psychiatric care within the current workforce and the growing role of collaborative care. He also shares insights on the benefits and concerns surrounding shorter training pathways and how new approaches to care delivery could help address the need for pediatric behavioral health services. | |||
| Expanding Pediatric Access and Innovation at Children’s Healthcare of Atlanta with Dr. Patrick Frias | 27 Sep 2026 | 00:09:36 | |
In this episode, Patrick Frias, MD, CEO of Children's Healthcare of Atlanta, discusses the health system’s More Than Possible strategy to expand pediatric care access across Metro Atlanta and rural Georgia, while advancing pediatric mental health, workforce development, research, and innovation. | |||
| Building a Stronger Nursing Workforce Through Leadership, Belonging and Retention with Mandy Richards | 27 Sep 2026 | 00:12:27 | |
In this episode, Mandy Richards, DNP, RN, APRN, ACNS-BC, NEA-BC, Chief Nursing Executive and President, Children's Health, Intermountain Health, discusses strategies that have strengthened nurse retention, including leader check-ins, nurse leadership development, recognition programs and nurse residency programs that help new graduates build skills, confidence and a sense of belonging. | |||
| Joseph Ng MD, MBA, Medical Director, Mather Hospital Northwell Health, President of Mather Medical Group | 27 Sep 2026 | 00:12:54 | |
In this episode, Joseph Ng MD, MBA, Medical Director, Mather Hospital Northwell Health, President of Mather Medical Group, Critical Care Intensivist, Asst Professor of Medicine - Northwell Health and the Donald and Barbara Zucker School of Medicine, BC - Internal Medicine, Critical Care Medicine, Clinical Informatics, Mather Hospital Northwell Health, discusses restructuring physician leadership roles to support work-life integration, reduce burnout and strengthen leadership development. | |||
| Colin LeClair, CEO of Connections Health Solutions | 27 Sep 2026 | 00:24:26 | |
In this episode, Colin LeClair, CEO of Connections Health Solutions, joins the podcast to discuss the role of artificial intelligence in behavioral healthcare and the organization’s new AI initiatives. He also shares insights on administrative simplification and how technology can help reduce complexity and support more efficient healthcare operations. | |||
| Dr. Scott Law, Co-Founder of Smile Doctors | 26 Sep 2026 | 00:11:41 | |
In this episode, Dr. Scott Law, Co-Founder of Smile Doctors, joins the podcast to discuss Smile Express, remote monitoring and how technology is creating new ways to deliver orthodontic care. He also shares insights on managing patient expectations as technology continues to evolve, as well as his experience as the No. 1 user of AI dental monitoring and aligned technology. | |||
| Jeffrey Akers, PharmD, MHA, BCPS, CPEL, Vice President of Pharmacy Services at UC Health Corporate Pharmacy Services | 26 Sep 2026 | 00:15:22 | |
In this episode, Jeffrey Akers, PharmD, MHA, BCPS, CPEL, Vice President of Pharmacy Services at UC Health Corporate Pharmacy Services and Adjunct Professor of Pharmacy Practice and Administrative Sciences at the University of Cincinnati James L. Winkle College of Pharmacy, joins the podcast to discuss medication access services and the role pharmacy can play in improving access to care and supporting patients throughout their treatment journey. | |||
| Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health | 26 Sep 2026 | 00:17:12 | |
In this episode, Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health, joins the podcast to discuss her 2026 priorities of consistency and capacity in healthcare operations. She also shares insights on the need for greater transparency and how technology can help close gaps and strengthen denials management. | |||
| Holly DuBois, MD, Chief Medical Officer at Connections Health Solutions | 26 Sep 2026 | 00:15:35 | |
In this episode, Holly DuBois, MD, Chief Medical Officer at Connections Health Solutions, joins the podcast to discuss the importance of upstream care and expanding access to behavioral health services. She also shares insights on using telehealth to address access challenges and what the future of psychiatry may look like as care delivery continues to evolve. | |||
| Tina Bennett, Chief Experience Officer at Yale New Haven Health | 25 Sep 2026 | 00:20:37 | |
In this episode, Tina Bennett, Chief Experience Officer at Yale New Haven Health, joins the podcast to discuss the growing need for human connection in healthcare and the importance of prioritizing the patient experience despite budget cuts. She also shares insights on creating greater convenience for patients and finding ways to strengthen the healthcare experience while navigating financial pressures. | |||
| Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake | 25 Sep 2026 | 00:11:26 | |
In this episode, Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake, joins the podcast to discuss the workforce challenges facing healthcare organizations and the importance of developing strategies to attract, retain and support staff in a changing environment. He also shares insights on leveraging community partners to strengthen local healthcare services, build relationships and address the needs of the community. | |||
| Beyond Point Solutions: Building the Clinical AI Layer | 25 Sep 2026 | 00:10:39 | |
In this episode, Dr. Ed Lee, Chief Medical Officer, Nabla, discusses the shift from standalone AI tools to integrated clinical AI platforms, including ambient documentation, coding, clinical workflows, governance and the future of clinical intelligence. This episode is sponsored by Nabla. | |||
| How Agentic Revenue Cycle Operations Unlock Enterprise Transformation | 24 Sep 2026 | 00:17:42 | |
In this episode, PV Subba Rao, President, NTT DATA, discusses how agentic AI can improve revenue cycle outcomes, unlock cash and margin, reduce administrative burden and create capacity for broader health system transformation. This episode is sponsored by NTT DATA. | |||
| Community and Clinical Workflow Insights for Hypertension Care: Part 2 | 24 Sep 2026 | 00:26:25 | |
In this episode, Graciana Garces, Chief Strategy & External Affairs Officer, Tejano Center for Community Concerns, Susan Boland, Manager of Nursing Operations, Avenue 360 Health & Wellness, and Eryn Sims, LVN & Hypertension Nurse Champion, Avenue 360 Health & Wellness, discuss building sustainable, community-centered approaches to hypertension care through food access, education, remote monitoring and personalized patient support. They also share lessons on overcoming transportation, technology and care coordination barriers while strengthening partnerships between community organizations and healthcare providers. | |||
| Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine | 24 Sep 2026 | 00:13:03 | |
In this episode, Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine, joins the podcast to discuss GLP-1 medications and strategies for keeping drug prices down. She also shares insights on managing drug shortages and developing payer-adaptive models. | |||
| Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health | 23 Sep 2026 | 00:23:00 | |
In this episode, Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health, joins the podcast to discuss facilitating better communication with patients and advancing equity and inclusion in the healthcare experience. He also shares advice for emerging leaders and insights on building stronger connections with patients and the communities they serve. | |||
| Getting Identity Right: The Foundation for a Stronger Revenue Cycle and Safer Patient Experience | 23 Sep 2026 | 00:14:41 | |
In this episode, Christina Berg, RN, MHA, Sr. Director, Product Management, Imprivata, discusses how stronger patient identity can improve safety, protect against fraud, reduce duplicate records and denied claims, and create more efficient healthcare experiences. This episode is sponsored by Imprivata. | |||
| Why AI Alone Won’t Transform Healthcare | 23 Sep 2026 | 00:19:30 | |
In this episode, Seema Verma, Executive Vice President and General Manager of Oracle Health and Life Sciences, discusses Oracle’s AI focused EHR strategy, trustworthy AI, revenue cycle transformation, oncology and using real time data to modernize healthcare. This episode is sponsored by Oracle Health. | |||
| Physician Burnout, AI Tools and Physician Leadership with Dr. Phillip Chang | 23 Sep 2026 | 00:15:14 | |
In this episode, Phillip Chang, MD, Chief Medical and Quality Officer at CommonSpirit Health, discusses physician burnout and well-being, the role of AI scribes and documentation tools, and how CommonSpirit supports both employed and independent physicians. He also shares lessons on physician leadership, moral injury and bridging the gap between clinicians and the C-suite. | |||
| Tenisha Grimmer, MBA, CPA, PHR, Chief Financial Officer at Access Community Health Centers | 22 Sep 2026 | 00:11:20 | |
In this episode, Tenisha Grimmer, MBA, CPA, PHR, Chief Financial Officer at Access Community Health Centers, joins the podcast to discuss removing barriers to care and building a positive workplace culture through intentional communication. She also shares insights on navigating Medicaid changes and the 340B program while supporting accessible, sustainable healthcare. | |||
| Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer, UC San Diego Health | 22 Sep 2026 | 00:24:12 | |
In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer, UC San Diego Health, discusses reducing controllable loss, strengthening revenue cycle fundamentals, addressing revenue leakage, and preparing for AI and automation. He also shares how UC San Diego Health is improving patient access, team development, charge capture, and patient throughput while balancing margins and reimbursement pressures. | |||
| Jason Shenefield on Making Rural Healthcare More Affordable and Embracing AI | 22 Sep 2026 | 00:13:56 | |
In this episode, Jason Shenefield, MBA, FACHE, President and Chief Executive Officer of Phelps Health, discusses expanding affordable care through direct-to-employer strategies, advancing patient experience with AI and ambient listening, and navigating workforce, reimbursement and regulatory challenges in rural healthcare. | |||
| Building the Behavioral Health Workforce and Expanding Access to Recovery Care with Matthew Hurford | 22 Sep 2026 | 00:17:32 | |
In this episode, Matthew Hurford, President and CEO of Community Care Behavioral Health at UPMC, discusses workforce development, the growth of UPMC’s Telemedicine Bridge Clinic to 23,000 encounters, and strategies to expand behavioral health access, treatment engagement and recovery. | |||
| Marlon F. Levy, MD, MBA, FACS, Chief Executive Officer of VCU Health System | 21 Sep 2026 | 00:13:49 | |
In this episode, Marlon F. Levy, MD, MBA, FACS, Chief Executive Officer of VCU Health System, joins the podcast to discuss managing strong demand while keeping the patient experience at the center of care. He also shares insights on staying grounded in what matters most to patients as healthcare organizations navigate growth and evolving needs. | |||
| Lisa R. Fox on Authentic Leadership and Protecting Mission | 21 Sep 2026 | 00:18:14 | |
In this episode, Lisa R. Fox, Chief Executive Officer, The Bradley Center, shares lessons on authentic leadership, resilience, building trust, investing in people and keeping children and families at the center of every decision. | |||
| The Physician Workforce Shortage: How Health Systems Can Attract, Flex, and Enable Their Workforce | 21 Sep 2026 | 00:20:26 | |
In this episode, Melinda Giese, Senior Vice President of Enterprise Client Solutions at CHG Healthcare, discusses building a flexible workforce strategy, improving physician retention and autonomy, and using technology and AI to address workforce gaps. | |||
| David Marcozzi, MD, MHS-CL, Senior Vice President and Chief Clinical Officer at University of Maryland Medical Center | 21 Sep 2026 | 00:12:32 | |
In this episode, David Marcozzi, MD, MHS-CL, Senior Vice President and Chief Clinical Officer at University of Maryland Medical Center, joins the podcast to discuss embracing changes across inpatient and outpatient care and viewing capacity as a strategic resource. He also shares insights on the importance of effective patient handoffs and how they can support safer, more coordinated care. | |||
| Himalee Sabnis, MD, MSc, Pediatric Hematologist and Oncologist at the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta | 20 Sep 2026 | 00:17:38 | |
In this episode, Himalee Sabnis, MD, MSc, Pediatric Hematologist and Oncologist at the Aflac Cancer and Blood Disorders Center of Children’s Healthcare of Atlanta, joins the podcast to discuss bridging gaps in care and facilitating strong communication with patients and families. She also shares insights on strengthening connections across the healthcare journey to support more coordinated and patient-centered care. | |||