I've been doing business with Canadian Tire over 10 years, easy. I mostly buy parts and hardware from their store, and from time to time I would use their auto service. Usually I would just get my alignments done at the shop.
However, after going for an alignment yesterday, I was told I couldn't get it done. I was told that many suspension components were worn out and broken; making alignment impossible.
Instead of paying for the alignment, I ended up paying *$57* for the bogus inspection. And on top of that, Canadian Tire was trying to get me to pay at least *$1,800* in auto repairs before they would do the alignment.
When I went home to check out their claims, I found 6 out of 7 claims to be complete bogus.
So I complained to the manager. I was told if the shop indeed made an incorrect diagnosis, I would only be refunded my money in full.
I told the manager I've been doing business with them for over 10 years, and now they pull a scam on me? I said they need to offer me more than just a refund. That's gas, and more time I have to spend to go back to correct their mistakes.
The manager refused to make a better deal.
So I said, "No deal."
Now you know how Canadian Tire treats you after doing 10 years of business with them. So there's my review of this so called "Local Establishment." They are nothing but crooks, and I wont ever use their Automotive Service Center again.
From now on I'm going to get my alignments done at other independent shops. Will also stop shopping for tires at Canadian Tire Auto.
With this bitter experience, I think I'll slowly move to other stores for my hardware as well.
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