Explore every episode of the podcast As the Drum Turns
| Title | Pub. Date | Duration | |
|---|---|---|---|
| 346: The Standard You Create | 16 Oct 2026 | 00:16:07 | |
In this episode of As the Drum Turns, Jeff & Lora discuss Nick Saban's docuseries and how we create the standard for our own greatness by doing better than we did yesterday. | |||
| 345: The French Fry Decision | 09 Oct 2026 | 00:16:31 | |
In this episode of As the Drum Turns, Jeff & Tim discuss Lee Cochrill's french fry decision-making process and how getting everyone involved in a decision is a force multiplier for change. | |||
| 344: Defensiveness Epidemic | 02 Oct 2026 | 00:16:46 | |
In this episode of As the Drum Turns, Jeff & Lora discuss how reacting defensively during criticism limits improvement and how receiving feedback with candor helps us grow. | |||
| 343: Treat It, Cut It, or Spread It | 25 Sep 2026 | 00:17:37 | |
In this episode of As the Drum Turns, Jeff & Lora discuss three ways to handle negative company culture and how treating it like cancer can keep our company healthy. | |||
| 342: What Defines Culture? | 18 Sep 2026 | 00:19:56 | |
In this episode of As the Drum Turns, Jeff & Lora discuss what defines our culture and how tolerating negative behavior weakens our team. | |||
| 341: Learning from Failure | 11 Sep 2026 | 00:15:25 | |
In this episode of As the Drum Turns, Jeff & Lora are joined by Ryan Hollingshead to discuss how learning from failure continues to shape our business. | |||
| 340: How You Think Is How You'll Live | 04 Sep 2026 | 00:13:37 | |
In this episode of As the Drum Turns, Jeff & Lora discuss how the way we think will influence our reality and how a positive mindset can change the way we work and live. | |||
| 339: See, Serve, Send | 28 Aug 2026 | 00:17:25 | |
In this episode of As the Drum Turns, Jeff & Lora discuss the three steps in acquiring and retaining customers, and the value of a cold Sam's cola and pouring on grade. | |||
| 338: The Details Matter | 21 Aug 2026 | 00:19:04 | |
In this episode of As the Drum Turns, Jeff & Lora discuss SRM's partnership with the Denver Broncos and how the small details make a big difference when we focus on doing the little things well. | |||
| 337: Waffle House | 14 Aug 2026 | 00:20:25 | |
In this episode of As the Drum Turns, Jeff & Lora discuss Cracker Barrel, Waffle House, and how changing core competencies can backfire. | |||
| 336: Our Piece of the Pie | 07 Aug 2026 | 00:18:41 | |
In this episode of As the Drum Turns, Jeff & Lora discuss how the marketplace adopts innovation and the value of earning our piece of the pie instead of chasing the entire market. | |||
| 335: Systems for Success | 31 Jul 2026 | 00:19:14 | |
In this episode of As the Drum Turns, Jeff & Lora cover Miles the mascot, travel in Central Florida, and how SRM has implemented systems to scale our business. | |||
| 334: One Brick at a Time | 24 Jul 2026 | 00:22:53 | |
In this episode of As the Drum Turns, Jeff and Lora discuss SRM’s partnership with Vanderbilt and the process of building a culture that lasts– one brick at a time. | |||
| 333: Energy & Persistence | 17 Jul 2026 | 00:14:11 | |
In this episode of As the Drum Turns, Jeff & Lora recap the acquisition of Troy Ready Mix and discuss how energy and persistence are the roots of success. | |||
| 332: Broken Goggles | 10 Jul 2026 | 00:20:22 | |
In this episode of As the Drum Turns, Jeff & Lora discuss Michael Phelps’ broken goggles plan, Kobe Bryant’s practice routine, and how we can adapt and overcome difficult situations. | |||
| 331: Knocking Three Times | 03 Jul 2026 | 00:22:09 | |
In this episode of As the Drum Turns, Lora tests Jeff's patriotic song knowledge, then they discuss what it looks like for our team members to take a cradle-to-grave approach to solving problems. | |||
| 330: The Customer Focus with Bryan Gagnier | 26 Jun 2026 | 00:16:11 | |
In this episode of As the Drum Turns, Lora is joined by Bryan Gagnier, our Chief Sales Officer, to offer his insights into the development of our sales team and how every team member plays a part in sales. | |||
| 329: Got To vs. Get To | 19 Jun 2026 | 00:16:00 | |
In this episode of As the Drum Turns, Jeff & Tim discuss how changing your mindset from "got to" to "get to" will change your life and our company. | |||
| 328: Get in the Pool | 12 Jun 2026 | 00:20:44 | |
In this episode of As the Drum Turns, Jeff & Lora discuss what it means for us to be a company built on Christian values and how relentless consistency builds champions. | |||
| 327: One SRM | 05 Jun 2026 | 00:21:36 | |
In this episode of As the Drum Turns, Jeff & Lora begin developing a vision for a fully unified SRM, and how everyone plays a part in serving both internal and external customers. | |||
| 326: 4am Jump Shots | 29 May 2026 | 00:19:51 | |
In this episode of As the Drum Turns, Jeff & Lora dive into Tim Grover's Winning, the mindset behind the 4am jump shot, and the work nobody sees that separates good from great. | |||
| 325: Brisket & Barrels | 22 May 2026 | 00:17:34 | |
In this episode of As the Drum Turns, Jeff & Lora cover a BBQ-fueled trip to Central Texas and what rising diesel prices mean for the company and the economy. | |||
| 324: Stuck on a Man Lift | 22 May 2026 | 00:25:03 | |
In this episode of As the Drum Turns, Jeff & Lora are joined by TZ to celebrate his retirement by reminiscing on the many memorable stories from the last 39 years. | |||
| 323: Investing in People | 07 May 2026 | 00:18:51 | |
In this episode of As the Drum Turns, Jeff and Lora discuss how SRM is investing in its people through stronger training, clearer career paths, and new opportunities for growth. | |||
| 322: Lead in the Grey | 01 May 2026 | 00:16:47 | |
In this episode of As the Drum Turns, Jeff and Tim continue discussing the feedback from the Great Place To Work survey by covering management quality and fairness at SRM. | |||
| 321: Reset and Recharge | 24 Apr 2026 | 00:18:41 | |
In this episode of As the Drum Turns, Jeff & Lora discuss the next topic from our Great Place To Work survey results: PTO & vacation time. They also recap Jeff’s recent trip to New York and New Jersey, highlighting the importance of culture, standards, and work ethic across the business. | |||
| 320: Consistently Inconsistent | 17 Apr 2026 | 00:16:12 | |
In this episode of As the Drum Turns, Jeff & Lora discuss the next topic from our Great Place To Work survey results: work-life balance & scheduling predictability. | |||
| 319: Fair Pay, Stability, & Feeling Valued | 13 Apr 2026 | 00:26:32 | |
In this episode of As the Drum Turns, Jeff & Lora announce the opening of a new cement terminal in Texas and tackle the topic of pay and income stability. | |||
| 318: Great Place to Work | 03 Apr 2026 | 00:21:11 | |
In this episode of As the Drum Turns, Jeff & Lora begin discussing SRM's recent Great Place To Work certification and what the results of the survey tell us about our company's culture. | |||
| 317: Pick Up the Phone | 27 Mar 2026 | 00:17:07 | |
In this episode of As the Drum Turns, Lora is joined by Mike Hollingshead and Tim Langelier to discuss what good service means for our cement and aggregate divisions and the importance of picking up the phone every time it rings. | |||
| 316: Exceeding Expectations | 20 Mar 2026 | 00:16:35 | |
On this episode of As the Drum Turns, Jeff and Lora discuss the team’s commitment to constant improvement, always looking for ways to refine operations and better support the people they serve. | |||
| 315: Reinvent Yourself Regularly | 13 Mar 2026 | 00:19:53 | |
In this episode of As the Drum Turns, Jeff & Tim cover the fourth and final service principle from The Fred Factor by Mark Sanborn and discuss the act of gradual improvement. | |||
| 314: Continually Creating Value | 06 Mar 2026 | 00:17:00 | |
In this episode of As the Drum Turns, Jeff & Tim cover the third service principle from The Fred Factor by Mark Sanborn and discuss how we can create value in everyday interactions with our customers. | |||
| 313: Success is Built on Relationships | 27 Feb 2026 | 00:20:37 | |
In this episode of As the Drum Turns, Jeff & Lora continue covering The Fred Factor by Mark Sanborn and discuss the importance of relationships with customers and how it is essential for quality service. | |||
| 312: Everyone Makes a Difference | 20 Feb 2026 | 00:25:05 | |
In this episode of As the Drum Turns, Jeff & Lora begin covering The Fred Factor by Mark Sanborn and how everyone at SRM– from operators and dispatchers to mechanics and loader operators can make a difference for our customers. | |||
| 311: Root Cause Analysis | 13 Feb 2026 | 00:19:57 | |
In this episode of As the Drum Turns, Jeff & Lora recap the 2026 Leadership Conference in Nashville, Tennessee, discuss this year's main focus of SERVICE and how we reach the root of problems instead of constantly correcting the same issues. | |||
| 310: Pick Something, Fix Something | 13 Feb 2026 | 00:18:11 | |
In this episode of As the Drum Turns, Jeff & Lora discuss the excitement of SRM's upcoming leadership conference, provide their Super Bowl predictions, and cover the great returns of doing more than you're asked to do. | |||
| 309: Hire Them Right, Train Them Right, Treat Them Right | 30 Jan 2026 | 00:14:00 | |
In this episode of As the Drum Turns, Jeff & Lora discuss new developments in our training program and how consistency in the way we hire, train, and retain is crucial for longevity. | |||
| 308: Get in the Arena | 23 Jan 2026 | 00:16:59 | |
In this episode of As the Drum Turns, Jeff & Lora talk about the risk and reward of "getting in the arena" and how our company was built by leaving it all on the field every day. | |||
| 307: More Than Words | 16 Jan 2026 | 00:16:19 | |
In this episode of As the Drum Turns, Jeff and Lora announce the opening of a new plant in Georgia, named a new GM, and discuss why the way we communicate matters more than the words spoken. | |||
| 306: The More They Know, The More They'll Care | 09 Jan 2026 | 00:12:10 | |
In this episode of As the Drum Turns, Jeff & Lora welcome SRM's 24th state and discuss how operating a business transparently builds trust and loyalty among team members. | |||
| 305: Hoosier Daddy | 02 Jan 2026 | 00:20:28 | |
In this episode of As the Drum Turns, Jeff & Lora discuss drawing inspiration from Indiana's Coach Cignetti and turning it up in 2026 by putting the right people in the right spots. | |||
| 304: 2025 Recap | 26 Dec 2025 | 00:18:04 | |
In this episode of As the Drum Turns, Jeff & Lora recap 2025 by sharing the major stats and stories from the past year while beginning to cast a vision for the upcoming year. | |||
| 303: Excellence Starts Within | 19 Dec 2025 | 00:15:01 | |
In this episode of As the Drum Turns, Jeff & Lora discuss the idea that excellence in our work is an overflow of the state of the other aspects of our lives, and how self-improvement starts from within. | |||
| 302: Constant Improvement | 12 Dec 2025 | 00:12:29 | |
In this episode of As the Drum Turns, Jeff & Lora talk about a freezing night pour in Cleveland, Ohio, the small things that added up to cause issues, and showing people what "good" looks like. | |||
| 301: Service, Service, Service | 05 Dec 2025 | 00:16:30 | |
In this episode of As the Drum Turns, Jeff & Lora talk about the ripple effect of simply taking a customer's order, the true cost of a poor customer service experience, and what we can do to fix it. | |||
| 300: Open Doors, Ghost Orders, and Family Days | 28 Nov 2025 | 00:20:51 | |
In this episode of As the Drum Turns, Jeff & Lora answer your questions! From open-door policies to ghost orders, vacation days, and expanded family days, this episode covers a wide variety of topics. | |||
| 299: Entitlement | 21 Nov 2025 | 00:18:43 | |
In this episode of As the Drum Turns, Jeff & Lora cover one of Nick Saban's Five Enemies of Greatness: Entitlement, and how past success can allow entitlement to creep in. | |||
| 298: Team Appreciation with Claybrooks and Deion | 14 Nov 2025 | 00:16:07 | |
On this episode ofAs the Drum Turns, Jeff & Lora welcome Operators Jeff Claybrooks and Deion Wade for Team Appreciation Day. They discuss what makes the company's culture thrive and unforgettable moments from their time on the job. | |||
| 297: The Weakest Link | 07 Nov 2025 | 00:18:36 | |
In this episode of As the Drum Turns, Jeff & Tim talk about the damaging effects of weak links, how to manage them, and what to do if you're the weakest link on your team. | |||