All Things Telesales – Details, episodes & analysis
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If the Phone is Your Weapon, then THIS is YOUR Podcast! We’re a tribe of Telesales professionals who believe in Compassion Before Commission. We’re empowering the call coaching experience by starting with the person in sales “person.” When we take care of the person, the calls take care of themselves. Powered by Balto.ai
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Apple Podcasts
🇨🇦 Canada - marketing
19/02/2025#81
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See all- https://www.eosworldwide.com/
335 shares
- https://balto.ai/?utm_source=podcast&
228 shares
- https://www.winthehourwintheday.com
221 shares
- https://www.instagram.com/davidmeltzer
161 shares
- https://www.instagram.com/deangraziosi
137 shares
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See allScore global : 58%
Publication history
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EP 90 - Jake Lynn - Ego Vs. Higher Self in Sales
Season 1 · Episode 90
mardi 30 novembre 2021 • Duration 06:47
Having an ego is all about wanting to be perceived as the best.
Ego is the inability to listen, act, or take direction because of pride.
Wanting to crush your goals and be great at what you do doesn’t have to come at the expense of everyone else. The ego-centric way of getting there is to put yourself on a pedestal and ignore everyone else and their opinions.
But the truth is this:
An unchecked ego can leave a career dead in its tracks.
Let’s break it down.
EP 89 - Jake Lynn - Absolute Certainty - 3 C's - Confidence, Conviction, and Clarity
Season 1 · Episode 89
dimanche 28 novembre 2021 • Duration 06:34
This is a framework for achieving Absolute Certainty.
You can overcome so many challenges by implementing this strategy.
The 3 C’s are Confidence, Conviction, and Clarity. We’re going to break this down as a person, salesperson, and from the perspective of customers.
By true definition:
- Confidence is the state of feeling certain about the truth of something.
- Conviction is a firmly held belief or opinion.
- Clarity is the quality of transparency or purity.
EP 79 - Adam Hires - Coaching & Self-Discovery
Season 1 · Episode 79
samedi 15 mai 2021 • Duration 19:13
A few years ago Adam was tired of working so many hours to make his current income. In the midst of making more money than he ever had, he was unhappy and unfulfilled. He had to go back to his past experience and hire a coach. Through coaching and self-discovery he earned not only how to 4x his income, but also work half the hours and more fulfilling life.
If you are working more hours than you are willing, not making the income you want, you owe it to yourself, your family, your legacy to make BOLD changes.
What if nothing changes for you and your business in the next year, 5 years, 10 years? How will that impact your life, your happiness, and your options?
Limited Risks=Limited Income
Are you willing to take the risk to:
-Be Vulnerable
-Be Coachable
-Try a new way
-Invest money
The truth is ONLY 10% of where you want to be and where you can scale, is in the X's and O's (tactics)-Your TRUE earning potential, impact and happiness lies within the 1 or 2 layers of discovery that is NOT allowing your best self rise to the forefront.
Do you want to DOUBLE your income AND reduce your hours? It IS possible!
Download Adam's free 12 Week Business Transformation Playbook at: HiresCoaching.com
EP 78 - Jayson Waller - True Telesales Underdog
vendredi 19 février 2021 • Duration 25:04
Jayson Waller is the CEO, founder, and spokesperson of POWERHOME Solar and host of his top 5 Apple Entrepreneur podcast and YouTube channel “TrueUnderdog”
Jayson has successfully created 3 profitable companies from the ground up. Jayson did not finish traditional high school and never went to college.
Jayson is currently the founder and CEO of Powerhome Solar. Powerhome has over a billion in revenue and over 1800 employees.
Powerhome is one of the largest American made solar installers in the country.
Powerhome Solar and Jayson Waller have won several awards.
To name a few:
4x Entrepreneur of the year.
-Jayson won the Southeast EY Entrepreneur of the year award in 2019
-7-Globee awards for professional business and entrepreneur of the year.
-13-Stevie awards also “CEO of the year”
-DM-2019 champion of new economy
-CBJ-Business leader of the year
—Top 30 under 30 in security 2009
—Top 40 under 40 in solar 2018
— Most Admired CEO 2020
—Inc500 5x
—Best places to work 2018-2019-2020
Powerhome was ranked as the No. 6 in residential rooftop solar installer in the U.S. by Solar Power World in 2020
Under Waller’s leadership, POWERHOME has developed partnerships with five pro football franchises (Carolina Panthers, Cleveland Browns, Detroit Lions, Indianapolis Colts and Pittsburgh Steelers), one pro baseball franchise (Cleveland Indians), and North Carolina State Athletics.
Waller is the host of the Top 5 Entrepreneur podcast “True Underdog”, which is a motivational podcast about business, life, adversity, and hard work. Guests range from shark tank hosts, influencers, entrepreneurs, motivational speakers, and athletes.
Listen and watch Jayson Waller share his story from the trailer park with no education and teen dad to becoming a CEO of a billion dollar company.
https://www.jaysonwaller.com
https://www.trueunderdog.com
Facebook: https://facebook.com/powerhomesolar
Instagram: https://www.instagram.com/powerhomesolar/
YouTube: https://www.youtube.com/c/powerhomesolar
https://www.youtube.com/channel/UCwTHT2Q-omcIjTOwOa2imTQ
Twitter: https://twitter.com/powerhom
EP 77 - Joe Semaan - Domination Selling
Season 1 · Episode 77
jeudi 21 janvier 2021 • Duration 28:06
Joe Semaan #Sales Coach and Mentor of 400 companies now. Started his coaching career January of 2006 coaching and mentoring thousands of people. He believes about success in the form of money. What makes him more passionate about being a coach was his curiosity about human behavior and his goal to create more top performers in the business world..
QUOTES
- The underlying factor of serving people is to first completely understand them - Joe Semaan
- If you treat your customer like a transaction and then it treat you like a quote - Joe Semaan
- If the customer can tell that you are convincing them that you're the best option for them then you're done - Joe Semaan
- When you tell somebody "you need more confidence", you're actually destroying their confidence, because you're applying that they are not a confident person - Joe Semaan
- If you can't use com skills to get your customer to a point of clarity or a decision making state, or if you arrive before them, then you'll lose your business - Joe Semaan
- The only thing that the customer should be feeling from your conversation is that you're helping them to make the right decision whether it's including you or not - Joe Semaan
KEY POINTS
- Creating awareness for customers
- Improve your client communication
- Help your customer make a decision, not a closer
- Getting to know your customer
- Build respect and establish emotional progression
- Respectfully ask if the customer understands after explaining your decision
- Conditioning behavior
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Joe Semaan
EP 76 - Matt Pennetti and Brian Brown - Predictable Wealth Advocates
Season 1 · Episode 76
mardi 19 janvier 2021 • Duration 26:32
Matt Pennetti and Brian Brown help teach millennials how to get ahead financially by thinking outside the box. By using what they call the Wealth Multiplier Strategy™, millennials are able to spend their hard-earned money and save it at the same time! As implementers of this strategy, they are focused entirely on education and connecting individuals with qualified professionals who can help them get ahead financially.
QUOTES
- Our goal is just simply connect - Matt Pennetti
- I found something that I can finally sleep well at night - Brian Brown
- You don't have to be wealthy to start using it - Brian Brown
- Your number #1 investment is your business - Matt Pennetti
- This is not just a cookbook recipe, not everybody get's the same policy - Matt Pennetti
KEY POINTS
- Wealth comes easy and predictably
- Start finding these hidden gems
- Make sure this is worth your time
- Structure you out for future growth
- Focus on your business and put your money someplace where it can grow
- Having an agent that knows what they're doing is important
- Structure a policy the right way for the client
- Backend support to show you how to utilize it
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Matt Pennetti and Brian Brown
EP 75 - Steve Reck - In Telesales, you can be anywhere these days
Season 1 · Episode 75
mardi 19 janvier 2021 • Duration 33:54
Steve Reck is doing Telesales from New Zealand, he's an experienced sales and marketing leader with a demonstrated history of driving growth in the B to C financial services industry. Skilled in TeleSales, Customer Relationship Management (CRM), Contact Centers, and Strategy.
QUOTES
- In Telesales, you can be anywhere these days - Steve Reck
- The best way to get through the Trust Barrier is on the phone - Steve Reck
- If they don't answer the phone, they've done you a favor - Steve Reck
- Worry about what they say, not what you say - Steve Reck
- Nobody's interested if you're not interesting - Steve Reck
KEY POINTS
- First 7 seconds to build some trust
- Build some intrigue
- Take your time
- Know your list
- Change your approach
- You have to have a system
- Be different
Got to have fun
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Steve Reck
- Website: http://www.apigroup.co.nz/
- LinkedIn: https://www.linkedin.com/in/stevereck/
EP 74 - Tim Garry - How to Land Whales
Season 1 · Episode 74
lundi 18 janvier 2021 • Duration 39:45
Tim Garry is a sales professional that knows how to make a sure sale and how follow up on leads via phone and email.
QUOTES
- There's no golden nugget in sales, we are always searching - Tim Garry
- One thing about sales coaches/mentors is you don't need just one - Tim Garry
- What I am looking for are meaningful conversations - Tim Garry
- Always be audible ready - Tim Garry
- I always use the K.I.S.S "Keep it Simple Stupid" - Tim Garry
- You never want to talk to somebody that is not in a good mood or doesn't have time - Tim Garry
- Every call you have to learn something - Tim Garry
KEY POINTS
- Theory of pipeline
- You got to find the problem
- Make sure they understand that they have a problem
- Believe in your product
- List your objections
- Be brief as possible
- Be consistent
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Tim Garry
- LinkedIn: https://www.linkedin.com/in/timgarry/
- Instagram: https://www.instagram.com/timthebuilder21/?hl=en
EP 73 - Results Over Reasons Interview with Jamal English
samedi 7 novembre 2020 • Duration 57:32
B.E.A.S.T. = Bold, Empathetic, Assumptive, Servant, Teachable. Jamal English interviews Jake Lynn live with his Telesales team.
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Jamal English
https://www.linkedin.com/in/jamal-english-502558129/
Video podcast version: https://www.youtube.com/watch?v=_F2crgrV8dI
https://www.facebook.com/jamal.english.1690
https://www.linkedin.com/in/jamal-english-502558129/
EP 72 - Marc Bernstein - Real-time is where everything trends
Season 1 · Episode 72
lundi 2 novembre 2020 • Duration 27:03
Marc Bernstein is the CEO of Balto, a tech company that helps contact centers close more revenue from their phone calls than humanly possible.
QUOTES
- Real-time is where everything trends - Marc Bernstein
- Everything eventually is immediate - Marc Bernstein
- It gets more fun as time goes on - Marc Bernstein
- Focus on what's most important - Marc Bernstein
- If your company has 107 values, you have no values - Marc Bernstein
KEY POINTS
- Listening
- Empathy
- Asking good questions
- Used Excel Macro
- Focus on one goal not 10 at the same time
- Smart, Driven and Good communicator
- Gratitude is a seed for more
- What is motivating you?
- Impact over income
- Above and beyond
This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level. Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best.
You can learn more about Balto HERE
Read a case study HERE
Or partner with Balto and make some side cash HERE
Follow Marc Bernstein
- Website: https://balto.ai/
- LinkedIn: https://www.linkedin.com/in/baltoceo/
- Twitter: https://twitter.com/marcjbernstein?lang=en









