Tony Harcourt CEO & Co-Founder of WorkGuru

Tony Harcourt returns to chat with Heather about WorkGuru’s recent product updates, the challenges facing SMEs, and the role of automation and integrations in improving day-to-day operations.

Summary

Today I’m speaking with Tony Harcourt CEO & Co-Founder of WorkGuru

WorkGuru is a Project Management solution tailored for SMEs in manufacturing, construction, engineering, and fabrication.

In this episode, we talk about . . .

WorkGuru Highlights:

• Celebrating 7 years.
• Focus on automating business workflows and enhancing project visibility.

Feature Releases Discussed:

• Workflows Engine: Automate project actions (e.g. invoice alerts, follow-ups).
• Scheduling Optimization: Drag-and-drop team allocation with load visibility.
• Gantt Charts: Visual project timelines with logical dependency control.
• Mobile App Overhaul: New UI with mobile-friendly features including receipt upload.

Integrations:

• Accounting: Xero, QuickBooks, MYOB
• OCR & Approvals: EasyBills (with PO matching)
• Payments: Pinch Payments (GuruPay)
• Task Management: Asana (two-way sync)
• Document Storage: SuiteFiles, Dropbox, Google Drive
• Payroll/HR: Tanda integration
• E-commerce & CRM: New integrations with Shopify and HubSpot

Tony’s Take on Tech:

• Clear distinction between automation (repeatable tasks) and AI (tool for speed & code support).
• AI is useful but not foolproof—best as a developer accelerator.

Heather & Tony Discuss:

• Why advisors should niche and partner with robust platforms like WorkGuru.
• The importance of support and access—WorkGuru runs live drop-in support twice a week.

Upcoming at Xerocon 2025:

• Branded swag, travel prize giveaway, live demos at the WorkGuru booth.
• Mid-con party on Emporium Hotel Lina rooftop with Brisbane-based apps.

Register here : https://lu.ma/qxj8umqt

Contact details:

Tony Harcourt : https://www.linkedin.com/in/tony-harcourt/

W: https://workguru.io/

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

YouTube Channel: https://www.youtube.com/ANISEConsulting

X: https://twitter.com/HeatherSmithAU

Heather Smith and Tyler Caskey explore major Q2 tech updates, from payroll developments to NetSuite integrations, AI trends, multi-entity reporting, and smarter expense and project tools.

Today I’m speaking with Tyler Caskey, Founder at The Bean Counter.

In this episode, we talk about . . . industry insights and key accounting technology updates from April to June 2025. We highlight the competition in HR and payroll, noting Rippling's market leadership, Employment Hero's implementation improvements, and Tanda’s attractive pricing . We discuss Xero's integration of Syft into its dashboard. Tyler praises the project management solution Work Guru for its native integrations across different systems. We also cover the integration of the ERP solution Oracle NetSuite with Airwallex, Weel and ApprovalMax, and highlight changes in Xero, QuickBooksOnline, and MYOB, including the release of Solo Money by MYOB. We wrapped up with a quick look at recent investments and a preview of upcoming Accounting Technology events.

Key Themes & Takeaways

• Payroll & HR Tech
  • Competition heating up: Rippling, Employment Hero, Elmo, and Tanda making moves.
  • Pricing pressures and feature sets vary widely—Tanda noted as great value.
• Multi-Entity Reporting
  • Strong contenders: Fathom, Join, DataSights, Calxa, Spotlight Reporting.
  • Notable updates: Xero integrates Sift, Join introduces Board Packs, Calxa adds advanced tracking category grouping.
• Expense Management & Virtual Cards
  • ApprovalMax, Weel and Airwallex now integrated with NetSuite.
  • Derive emerges as a serious AP/procurement tool competitor to ProSpend, especially for franchises.
• Jobs & Projects
  • WorkGuru praised for native integrations, suitability for construction and manufacturing.
  • Gojee, Scoro, and Project Works also discussed. Project Works raised $12M Series A.
• AI & ChatGPT Use in Accounting
  • Clients are using AI for education and pre-queries—accountants need to stay ahead.
  • Risks around DIY tax advice. AI as a review tool (e.g., Expert, future potential).
• CRM Tools
  • Wave CRM: Excellent for member-based orgs.
  • Friendly Manager and Hello Club noted in the sports/event space.
• Core App Updates
  • Xero: Practice Manager UI refresh, Tap to Pay on iPhone, invoicing redesign, Carbon integration, U.S. Melio acquisition.
  • QuickBooks: New 3-year forecasting, workflow approvals, ATO integration enhancements.
  • MYOB: Launches Solo Money – targeted at freelancers/sole traders.
• ERP & Reporting Tools
  • Hemesphere + Odoo for large-volume users.
  • NetSuite growing as a high-quality GL platform, even for low-entity clients.
  • Campfire (AI-first ERP) secures $35M Series A funding.

 Events Mentioned

• Heather & Tyler speaking across AU at Dashboard Insights, CloudOffice, CA ANZ & Women in Accounting events.
• Upcoming: Xerocon (Tyler speaking), Suite World Vegas, Zoholics, Mayday’s Multi-Entity Webinar Series.

Upcoming events that Tyler or Heather are speaking at:

31 Jul - Fireside, Forecasts & Future Tech - Cloudoffis, Melbourne

1 Aug - FY25 Accounting Benchmarking Roadshow - Dashboard Insights, Brisbane

14-26 Aug Scaling with Xero

19 Aug Your Brain is Full: Build a Second Brain to Make Room for What Matters - SWAN Sydney Women in Accounting Network

25-26 Aug 2025 Zoholics - Sydney

1 Sep The Intersection of Accounting and Technology - CAANZ, Brisbane

3-4 Sep Xerocon - Brisbane

6-9 Oct SuiteWorld - Las Vegas

22-23 Oct Accounting & Business Show Asia - Singapore

Contact details:

Tyler Caskey : https://www.linkedin.com/in/tylercaskey/

The Bean Counters https://www.thebeancounters.com.au/

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

YouTube Channel: https://www.youtube.com/ANISEConsulting

X: https://twitter.com/HeatherSmithAU

As a female founder in fintech, Jo Hurley shares her journey  as a tech entrepreneur learning from other sectors, selling her business to Deloitte, and how endurance sports fuel her personal growth.

Today I’m speaking with Jo Hurley Chartered Accountant Motivational Speaker and Triathlete

• Tech in Finance: How Jo leveraged technology to transform audit processes.

• Women in Tech: Facing industry pushback & building networks beyond finance.

• Selling a Business: The realities of selling to Deloitte & unexpected retirement.

• Mindset & Endurance: How Ironman training fosters discipline & deep reflection.

• Storytelling & Speaking: Using experience to connect with and inspire others.

Resources

The Light Year Docs 25 event

https://www.lightyeardocs.com.au/event-details/lyd25-unstoppable-growth-conference-online-2 

LinkedIn

https://www.linkedin.com/posts/heathersmithau_lyd25-lyd25-accountingandaccountants-activity-7296297019323691009-etYO/

https://www.linkedin.com/posts/heathersmithau_lyd25-accountingandaccountants-lyd-activity-7294927985101393920-lT6K/

https://www.linkedin.com/posts/heathersmithau_accountingandaccountants-lyd25-futureofaccounting-activity-7294962990074765313-5JxZ/

https://www.linkedin.com/posts/heathersmithau_accountingandaccountants-lyd25-futureofaccounting-activity-7295609805522489344-pK6r/  

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

Threads: https://www.threads.net/@heathersmithau 

BlueSky: https://bsky.app/profile/heathersmithau.bsky.social

Discover how NetSuite’s new AI-powered Text Enhance feature is revolutionising finance teams, streamlining workflows, and boosting productivity with secure, business-specific automation —all while keeping data secure. Scott Wiltshire from Oracle NetSuite shares insights into AI-driven automation, its impact on finance and operations, and why Australian & NZ businesses should embrace this next-gen technology. Discover how NetSuite's new AI-powered "Text Enhanced" feature is revolutionising finance teams by automating manual tasks, improving productivity, and providing smarter business insights

Today I’m speaking with Scott Wiltshire, Vice President & GM, Oracle NetSuite ANZ

• NetSuite's "Text Enhanced" Feature: Uses generative AI to automate content creation within the ERP system.

• Boosting Productivity: AI-powered automation helps finance teams with collections, journal entry annotations, and other manual documentation tasks.

• Data Security & Compliance: The AI assistant ensures strict security protocols, keeping company data protected within Oracle Cloud.

• Personalized AI Assistance: AI-generated content is tailored to specific company data, improving accuracy and relevance.

• Competitive Advantage: Businesses leveraging AI early gain efficiency, scalability, and a productivity boost.

• SuiteConnect 2025: NetSuite’s regional conference in Sydney will unveil more AI-powered innovations and training opportunities.

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

Threads: https://www.threads.net/@heathersmithau 

BlueSky: https://bsky.app/profile/heathersmithau.bsky.social 

🎙️ Welcome to the Accounting Apps podcast, where we spotlight trends and tools shaping the world of accounting. I'm Heather Smith, and today we’re playing a little game of Accounting Bingo for 2025! What's on the bingo card for the year ahead? We’re talking about technology, tools, and trends that are transforming our profession. Let’s dive in! 🎙️

Subscribe to the Accounting Apps newsletter here http://AccountingApps.io

This is the ChatGPT podcast script I used for the episode

Square 1: AI-Driven Automation 🤖 It’s no surprise that AI is at the top of our bingo card.

In 2025, AI is automating repetitive tasks, analysing vast amounts of data, and even predicting trends. Whether it's categorising transactions or providing forecasting insights, AI tools are making accountants' lives easier.

Brand Watch: Xero’s AI-powered bank reconciliation and QuickBooks’ Smart Suggestions are leading the charge.

Square 2: ESG Reporting Tools 🌱 Environmental, Social, and Governance (ESG) is no longer optional.

With mandatory ESG reporting becoming standard, accountants are helping clients track their sustainability metrics alongside financial ones.

Brand Watch: Spotlight Sustain: Measure and enhance the positive impact that your organisation or clients can create. SAP and Oracle are embedding ESG tools right into their platforms, making it simpler to comply with new regulations.

Square 3: Cloud-Based Collaboration ☁️ Cloud-first is the only way forward.

Accountants are embracing platforms that allow teams and clients to collaborate in real-time, from anywhere in the world. Cloud-based solutions have become essential for remote and hybrid work.

Brand Watch: Xero, MYOB, and QuickBooks Online are household names, while Karbon is adding powerful collaboration features for practice management.

Square 4: Data Analytics and Visualisation 📊 Seeing is believing – and understanding.

Advanced analytics tools are helping accountants go beyond numbers to tell compelling stories with data. Visualisation tools are bringing balance sheets and profit-and-loss statements to life.

Brand Watch: Power BI, Fathom, and Tableau are must-haves for visualising financial insights.

Square 5: Enhanced Cybersecurity 🔒 Security is non-negotiable.

With the rise of cyberattacks, protecting client data is critical. Accountants need robust cybersecurity measures built into their workflows.

Brand Watch: Platforms like Practice Protect and 1Password are safeguarding sensitive financial information.

Square 6: Advisory 💼 Advisory is the future.

Accountants are evolving into strategic advisors, helping clients make data-driven decisions to grow their businesses. Offering more personalised services is the new normal.

Brand Watch: Clarity HQ https://clarity-hq.com/ The Gap https://www.thegaphq.com/ 

Square 7: Remote Work Technologies 🏠 Work from anywhere, but stay connected.

Accountants are relying on tools that keep their teams productive and clients engaged, no matter where they’re working from.

Brand Watch: Microsoft Teams and Zoom remain essentials, while Slack adds another layer of real-time communication.

Square 8: Automation for Compliance 📜 Stay compliant without the headache.

With ever-changing regulations, automation tools are stepping up to handle compliance tasks. From tax filings to payroll, automation reduces errors and saves time.

Brand Watch: XBert and ATO-certified tools like BAS Agent Portal integrations are a hit in Australia.

Square 9: Simplified Payments 💳 Get paid faster and easier.

Streamlined payment solutions are helping accountants and their clients manage cash flow more effectively.

Brand Watch: Ignition Solo is a new offering for automated agreements and payments. 

Square 10: Sustainability in Practice 🌍 Greener practices for a better future.

Beyond ESG reporting, accountants are looking inward to adopt sustainable practices in their own businesses.

Brand Watch: Platforms like Dext are enabling paperless workflows, contributing to a greener planet.

Conclusion

🎙️ That’s our bingo card for 2025! Which trends are you already embracing, and which ones are still on your wishlist? The world of accounting is evolving rapidly, and staying ahead of these trends will help you thrive in the year ahead. Thanks for tuning in to the Accounting Apps podcast. Until next time, keep innovating! 🎙️

Subscribe to the Accounting Apps newsletter here http://AccountingApps.io

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Translucent CEO Michael Wood discusses the company's recent launch event, new features like automated intercompany reconciliation and custom tracking categories, and the importance of addressing data model issues for multi-entity businesses.

Today I’m speaking with Michael Wood Founder & CEO of Translucent

In this episode, we talk about . . .

🎯 Innovating for Multi-Entity Teams: Translucent unveils tools designed to tackle complex multi-entity challenges.

🛠️ New Features Highlighted: Granular permissions, tracking category audits, and intercompany auto-reconciliation take centre stage.

🔍 Tracking Categories Expanded: Solving a long-standing limitation with additional data dimensions and smarter tracking tools.

📊 Custom KPIs Made Easy: Flexibility to build financial reports tailored to unique business needs.

🚀 Future-Proofing Finance: Quarterly updates promise a steady stream of impactful features and tools.

💡 Shape the Innovation: Listeners are encouraged to share their input on future product development.

Contact details:

Michael Wood : https://www.linkedin.com/in/michaelwood/

Translucent https://www.translucent.io/

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Join Heather Smith and Tyler Caskey as they share global insights from Xerocon, SuiteWorld, and beyond. Discover the latest in accounting tech—new features, strategic shifts, and practical tools to boost your practice. 

Here are the many reasons you should listen in!

🔹 Get Ahead with the Latest Accounting Tech: Key updates from Xerocon, SuiteWorld, and other global events to keep your practice at the cutting edge.

🔹 Learn from Industry Insights: Heather and Tyler share real-world experiences, insights from speaking at major conferences, and practical tools they use.

🔹 Discover New Apps and Integrations: Explore innovations in automation, AI, ERP solutions, and practice management tools tailored for accountants.

🔹 Stay Updated on Payment Solutions: Hear about new Stripe and Pinch Payments features that can streamline client billing and payments.

🔹 Tech Trends to Watch: Find out what’s trending in accounting technology, from AI-driven tools to expanded reporting capabilities, and what’s coming next.

🔹 Optimise Your Workflow: Get tips on integrating tools like ApprovalMax, XBert, and AccountKit to enhance efficiency and accuracy in your practice.

🔹 Insights on Flexible Work Benefits: Heather and Tyler’s global work and travel experiences offer unique perspectives on balancing work and exploration.

 BLOG : https://www.accountantsdaily.com.au/technology/20731-latest-tech-updates-for-the-accounting-space

Contact details:

Tyler Caskey: https://www.linkedin.com/in/tylercaskey/ 

B: https://www.thebeancounters.com.au/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Gain insights from an experienced leader who has successfully scaled multiple professional services and technology companies. Learn strategies for driving innovation, improving operational efficiency, and providing real-time visibility for consulting firms. 

Understand how to leverage patents and intellectual property to differentiate your business. Get advice on effective leadership approaches, including the power of being a proactive listener. 

Today I’m speaking with Mark Orttung, CEO of Projectworks. The conversation provides a wealth of practical, hard-earned wisdom for anyone looking to grow and improve their professional services business.

In this episode, we talk about . . .

• Mark Orttung's journey from scaling Nexiant and Bill.com to leading professional services automation platform Projectworks

• Insights on driving innovation and providing real-time visibility to reduce administrative burdens for consulting clients

• Leveraging patents and his approach to effective leadership, including the importance of being a proactive listener

• Strategies for scaling consulting firms, including differentiation, go-to-market, and continuous improvement

• Collaboration with AICPA and enabling accounting firms to create new revenue streams

Projectworks is a professional services automation platform that’s easy to use and enables the world’s experts to focus on their passion. Professional services and consulting firms use Projectworks' to better plan their projects, resources, and profits and gain insights into real-time project performance and bottom-line projections. The platform integrates with leading accounting, reporting, and CRM systems, including Xero, QuickBooks, HubSpot and Salesforce.

I strategically partner with Projectworks.

Contact details:

W: https://projectworks.com 

Mark Orttung: https://www.linkedin.com/in/markorttung/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

In this episode, I speak with Brian Chess, SVP Technology and AI, of Oracle NetSuite. 

Brian oversees the development and operations of NetSuite’s technology stack, platform, and AI-driven functionality. He holds a Ph.D. in Computer Engineering as well as more than a dozen patents related to integrated circuit design, web-based applications, and computer security.

We discuss:

• The concept of "AI built in, not bolted on," referring to the deep integration of AI with NetSuite.

• The philosophy of "human in the loop," emphasising the importance of human oversight and trust in AI systems.

• Brian believes the best AI feature will likely be created by NetSuite customers, leveraging the platform's openness.

On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

Contact details:

Accounting Apps newsletter: http://accountingapps.io

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

In this episode, I speak with Matt Lowry, Chief Revenue Officer | GTM Leader at ApprovalMax. 

Matt is a commercially-minded and proactive revenue leader with SaaS scale-up experience. Particular areas of expertise include GTM strategy, revenue operations, sales, special projects, and customer experience.

Matt and I have known each other for a few years, and he was representing Approval Max on the floor of the SuiteWorld conference. I jumped at the opportunity to speak with him, and get his perspective on the conference. 

We discuss:

• The vastness and variety of activities at the Oracle CloudWorld and SuiteWorld event, including a pottery studio and a bird conservancy!

• Attendee's keen interest in learning about third-party apps, and the experience of being first-time exhibitors.

• The importance of cloud integrators and technology solution providers in the NetSuite ecosystem, as they play a crucial role in helping clients implement and integrate solutions.

I’ll also highlight that afterwards he wrote a LinkedIn post highlighting that in the Mid-Market/ERP space, lots of third party apps don't offer free trials, and they tie you into an annual contract.

Add a bit more…

https://www.linkedin.com/feed/update/urn:li:activity:7241770061076533250/ 

On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

Contact details:

Accounting Apps newsletter: http://accountingapps.io

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

In this episode, I speak with James Chisham, Vice President Product Management at Oracle NetSuite. James has been instrumental in advancing NetSuite's international product offerings, particularly within the EMEA region. His leadership has helped shape NetSuite’s ERP and cloud solutions globally.

We discuss:

• Key Innovations and Product Developments at Suite World

• The importance of financial exception management and how AI can provide suggestions and guidance.

• Oracle NetSuites "global be local" vision and the focus on localisation and compliance.

On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

Contact details:

Accounting Apps newsletter: http://accountingapps.io

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

In this episode, I speak with Bruce Fitzgerald, CEO, Extel Technologies, a NetSuite customer. Bruce is keenly focused on systematising processes, implementing technology, and developing people, now to meet the growing demands of competitive manufacturing.

We discuss:

• The selection process and decision to implement NetSuite

• The NetSuite rollout, and the importance of change management.

• The benefits of attending the Oracle NetSuite industry networking events, and learnings from other clients in this space.

On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

Contact details:

Accounting Apps newsletter: http://accountingapps.io

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Your clients are using ChatGPT.

Your clients are going to try to do their accounts and their tax using ChatGPT.

Your clients are going to ask you questions generated from ChatGPT.

Your clients are going to ask you why you have not deducted THIS because ChatGPT suggested it.

Your clients are going to come to you with “the work finished by ChatGPT” and they are going to ask you to give it a quick look over and remind you that you should not charge them as much because ChatGPT has done the bulk of the work.

AND how are you going to react to this???

Firstly, be AWARE that it’s happening.

It’s good that your clients are taking an interest, and doing some of their own research.

REMIND clients that ChatGPT can make mistakes, and that important information needs to be checked. “That’s a helpful starting point, but it’s not always right, especially for tax.”

ChatGPT can help clients understand terminology, accounting concepts, simplify language, and help prep them for a meeting.

ChatGPT is not a professional accountant or bookkeeper. It may not know the latest tax legislation, may draw on international information, or suggest non-compliant responses.

ChatGPT rarely understands the nuances of a client situation, and has a tendency to oversimplify things, and be overconfident in its statements, as if they are facts.

I recall when I was pregnant, turning up to the Doctor's office with a large hardcover copy of Dr Miriam Stoppard’s Pregnancy Book, filled with post-it notes of my hand written questions. If the Doctor had been reluctant to answer my questions, then I probably would have found a new Doctor.

When your client comes to you with ChatGPT responses, how are you going to respond?

You could be prepared to suggest that ChatGPT can be a helpful tool, but it's not a substitute for the knowledge and judgment of a qualified bookkeeper or accountant.

Highlight where ChatGPT can be used, and where it’s not so good. Remind them that it needs to be triple fact checked! You could highlight that in some areas it could save them money, but in other areas such as reviewing ChatGPT responses may lead to inefficiencies and actually cost them more money.

Contact details:

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/

YouTube Channel: https://www.youtube.com/ANISEConsulting

X: https://twitter.com/HeatherSmithAU

Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

In this episode, I speak with Meredith Rowan, Group Vice President ANZ + ASEAN, Applications, Oracle. 

Meredith leads the strategic direction and execution of Oracle’s cloud application solutions across the region. With over 20 years of experience in the technology sector, she has a strong track record of driving digital transformation and helping businesses leverage Oracle’s suite of enterprise solutions​

We discuss:

• A key factor in their success is making enterprise applications more user-friendly through the new Redwood user experience interface.

• Opportunities to leverage technology, particularly Ai to fill the productivity gap created by economic pressures, and drive better outcomes. Meredith noted that Australia and New Zealand have slipped in global productivity rankings, with the slowest productivity growth in the last 10 years.

• Meredith shares some customer success stories, from the likes of Avis, and A2 milk.

OECD Productivity Statistics: https://www.oecd-ilibrary.org/employment/data/oecd-productivity-statistics_pdtvy-data-en 

On my blog you'll find detailed show notes to accompany this podcast, and for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz for the podcast you are about to listen to!

Finally, thank you to the Oracle NetSuite teams for hosting me at your conferences.

Blog : https://heathersmithsmallbusiness.com/2024/10/03/unlocking-productivity-gains-meredith-rowan/

Contact details:

Accounting Apps newsletter: http://accountingapps.io

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Today's episode is part of a series of six interviews recorded at the Oracle CloudWorld and SuiteWorld conferences which were held in Las Vegas, September 2024. I encourage you to subscribe and add them all to your playlist!

In today’s episode, I speak with Scott Wiltshire, Vice President & GM, Oracle NetSuite ANZ. Scott is keen to help customers and employees identify and solve business challenges that deliver real value. 

I interviewed Scott Wiltshire last year, I’ll pop a link in the show notes.

https://heathersmithsmallbusiness.com/2023/10/27/how-netsuite-helps-australian-businesses-grow-scott-wiltshire/ 

We discuss some of the new feature announcements from NetSuite, which includes

• NetSuite Financial Exception Management, which helps organisations detect and mitigate financial risks.

• SuiteAnalytics Assistant, which allows users to generate reports using natural language.

• NetSuite Prompt Studio, which enables users to configure AI-generated content to suit their business needs.

• AI SuiteScript API, which helps connect multiple systems, 

• Code Assist, which assists developers in writing code.

As always, you'll find a comprehensive blog with detailed show notes available for you to dive deeper into the world of Oracle NetSuite.

And for those looking to earn free CPE, be sure to head over to the EarMarkApp and take the quiz!

A big thank you to Oracle NetSuite for hosting me.

 Blog: https://heathersmithsmallbusiness.com/2024/09/30/embracing-ai-innovations-in-netsuite-scott-wiltshire/

Contact details:

Accounting Apps newsletter: http://accountingapps.io 

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Join me as I recount my journey through the vibrant Nashville Xerocon, where country spirit and tech innovation collided. 

In this episode, I cover:

• My personal takeaways from the conference

• Insights from the Nashville Xerocon and key product announcements

• Innovation from the exhibitor floor

• Behind the scenes of speaking at my first International Xerocon.

• Connecting with industry peers at events and activities around Xerocon.

There are lots of links in the show notes to explore more about everything I discussed.

SPONSOR

Today’s episode is brought to you by ApprovalMax. If you're looking to streamline your financial controls across accounts payable and receivable, ApprovalMax has you covered.

On average it cuts approval times by 85%, and boost AP efficiency by up to 50%. With ApprovalMax, you can swiftly approve vendor bills, purchase orders, expense reports, vendor return authorizations, and sales orders. It simplifies complex approval workflows with automated routing and lets you design multi-level approval processes with ease.

Discover more about how ApprovalMax can transform your business by visiting ApprovalMax.com.

Contact details:

Accounting Apps newsletter: http://accountingapps.io/ 

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Val Steed, Director Accountants, Zoho Corporation 

In this episode, we talk about . . .

Zoho Corporation's journey in the accounting technology industry, from its founding in 1996 to its current position as a leading provider of integrated business solutions

The company's focus on privacy, security, and long-term vision, with a family-like culture and commitment to employee retention

Zoho's conservative management approach and profitability since day one, even during challenging times like the pandemic

The challenges of working as a US-based employee for an Indian-based company, including navigating cultural nuances and time zones

Zoho's integrated platform, which offers a suite of over 55 web apps and 75 mobile apps, including accounting, CRM, and other business tools

Zoho's efforts to adapt its products to local markets, such as incorporating Australian tax and payroll requirements

The company's annual Zoholics conference, including the partner-focused Inspire event, and its plans for AI integration in its products

Insights into Zoho's growth and competitive landscape in the accounting industry, as well as the challenges of reaching the target audience in the Australian market

Contact details:

Val Steed https://www.linkedin.com/in/valsteed/ 

Zoho Corp https://www.zohocorp.com/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Heather Smith and Tyler Caskey, Partner at The Bean Counters discuss features, functionalities and updates in the Accounting Apps from June July 2024.

Highlights from this episode include:

• A discussion around the importance of Apps offering training, ongoing training and training to meet different learning styles.

• Zohos expansion plans into Australia, and its vast platform offerings.

• Employment Hero's Smart Match system which checks candidate interest levels for your new jobs and auto-shortlist those interested. A potential competitor to Seek & LinkedIn.

• The payroll solution Gusto’s launch into the Australian market with an all-in-one platform for all-over-the-world teams.

• The data quality tool XBert has released the ability to develop customisable XBerts, giving you the ability to monitor areas of interest to you.

Contact details:

Tyler Caskey https://www.linkedin.com/in/tylercaskey/ 

The Bean Counters https://www.thebeancounters.com.au/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Today I’m sharing with you a recording of a keynote entitled "Developing and Keeping a Competitive Advantage," given by Philip Fierlinger, co-founder of Upstock and co-founder of Xero.

Philip Fierlinger discusses his experiences and insights on developing and maintaining a competitive advantage in the technology and accounting sectors. He shares his journey from working on the first smartphone at General Magic to co-founding Xero and Upstock. The talk focuses on the importance of creating extraordinary user experiences, transforming pain points into pleasurable experiences, and adhering to a strong vision and values.

Highlights from the session include:

Philip Fierlinger shares insights on developing and maintaining a competitive advantage, drawing from his extensive experience in the tech and accounting industries.

Discusses his journey from working on General Magic's first smartphone to co-founding Xero and Upstock, highlighting key milestones and lessons learned.

Emphasises the importance of transforming technology into "magic" through exceptional user experience design, making technology seamless and user-friendly.

Explains how Xero succeeded by turning the painful process of bank reconciliations into a pleasurable and engaging experience, fundamentally changing the perception of accounting software.

Describes the creation of Upstock to address friction in the B2B supply chain for foodservice, offering a digital platform that levels the playing field for small suppliers.

Highlights the significance of having a clear vision and strong values as the foundation for business operations, ensuring long-term success and competitive advantage.

Shares lessons on the critical role of customer research and feedback, and the importance of early adopters in refining and validating the product.

Discusses how cultivating a positive company culture and retaining employees can be achieved through adhering to guiding principles and providing support, such as coaching and counselling.

This is the third podcast I’m bringing to you from the 2024 Tropical Innovation Festival held in June, in Cairns, in beautiful Far North Queensland. If you are interested in the topic or the vibe of the event, I encourage you to go back and listen to the other two episodes and reach out to the Tropical Innovation Festival if you want to be part of future festivals. I will drop their contact details in the show notes.

The audio was recorded during a lunchtime session. At the start, you can hear the emcee of the event, who is also the conference co-organiser, Tara Diversi. 

Contact details:

Tropical Innovation Festival: https://www.tropicalinnovationfestival.com.au/speakers

Phil Fierlinger: https://www.linkedin.com/in/fierlinger/ 

UpStock: https://www.upstock.app/ 

Xero: https://xero.com/ 

Tara Diversi : https://www.linkedin.com/in/taradiversi/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Other podcast episodes of interest

Building Your Startup’s Profile with Media | TIF24 https://heathersmithsmallbusiness.com/2024/07/18/building-your-startups-profile-with-media-tif24/ 

MediaPhones, Accounting Dashboards & Digital Marketplaces: The Design Journey of Xero’s Co-Founder | Philip Fierlinger

https://heathersmithsmallbusiness.com/2023/11/30/mediaphones-accounting-dashboards-digital-marketplaces-the-design-journey-of-xeros-co-founder-philip-fierlinger/ 

Marc Orchard and Heather Smith discussed the importance of accountants and bookkeepers in high growth tech companies, highlighting the challenges of serving early stage companies with complex needs. They emphasised the need for upskilling and capability building, as well as the importance of building relationships in the startup ecosystem. Marc Orchard added to the conversation by discussing the integration of accounting and finance with technology, and the potential for Chartered Accountants Australia and New Zealand to sponsor innovation events. Heather Smith and Marc Orchard later discussed the challenges professional service providers face in managing risk tolerance, emphasising the importance of differentiating between personal and business risk tolerance and valuing experience and wisdom in building up risk tolerance.

Marc Orchard

Website: https://planetstartup.com.au/ 

Linkedin  https://www.linkedin.com/in/marcorchard/ 

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Join us for insightful discussion on how startups can effectively build their profiles through media.  I’m sharing with you a recording of a panel session entitled “Building Your Startup's Profile with Media” This was recorded at the 2024 Tropical Innovation Festival that is held in Cairns in June.

Here are the top five takeaways from our expert speakers:

Understand the Media Landscape:

Modern media is diverse and accessible, ranging from traditional outlets like TV and radio to digital platforms like podcasts and social media. Recognising the right platform for your message is crucial.

Craft a Compelling Story:

Your story should be relevant, relatable, and engaging. Focus on the human element to make your narrative resonate with the audience.

Build a Strong Founder Brand:

Before seeking media attention, establish your own platform with clear, consistent messaging. This controlled content can attract media interest and help shape your public image.

Focus on Trust and Integrity:

Authenticity is key. Media interactions should demonstrate integrity and trustworthiness to build credibility with your audience and the media.

Leverage Modern Media Tools:

Use trending platforms like TikTok to share behind-the-scenes content and engage with a different audience. This can help you document your journey and create valuable content for future media opportunities.

This discussion, was part of the Tropical Innovation Festival #TIF2024.

https://www.tropicalinnovationfestival.com.au/

Contact details:

Carmen Braidwood : https://www.linkedin.com/in/carmenbraidwood/

Gemma Clancy : https://www.linkedin.com/in/gemmaclancy/

Accounting Apps newsletter:  http://accountingapps.io/ 

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Michael King: Michael is the CEO of KFE Solutions, which is the top rated Fractional CFO firm in Dallas, Texas. He’s also the creator of The CFO Accelerator, where he helps Accountants and fractional CFOs start, scale, and optimise their advisory services. He is also the host of, The CFO Report, where he shares tips, tricks, and hacks he discovered over the past 7 + years building his fractional CFO firm. https://www.linkedin.com/in/iammichaelking/

In this episode, we talk about . . .

- Fractional CFOs should focus on providing insights, not just generating reports.

- Accurate, timely financial data is critical for fractional CFOs to provide valuable insights to clients.

- Automating financial reporting with tools like G-Accon can save time and reduce errors.

- Building a simple, effective tech stack is crucial for fractional CFO success.

- Partnering with the right technology, like G-Accon, is key for streamlining operations.

- Fractional CFOs should start with simple, core financial metrics to empower clients for better decision-making.

- The fractional CFO industry offers significant potential for impact and growth.

- Leveraging pre-built templates and automation in tools like G-Accon can help fractional CFOs streamline report generation.

- While emerging technologies like AI and ChatGPT have potential, they may not yet be ready for practical application in fractional CFO work.

Learn more about G-Accon:

https://www.accon.services/ 

support@accon.services

https://www.linkedin.com/company/g-accon 

https://twitter.com/G_AcconServices 

https://www.facebook.com/gacconaddons/ 

Contact details for Michael King:

W: https://www.thecfoaccelerator.com

L: https://www.linkedin.com/in/iammichaelking/ 

Contact details for Heather Smith

Accounting Apps newsletter: http://AccountingApps.io 

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Earn CPE at EarMarkCPE

https://www.earmark.app/course/6981af0c-7e4c-4b33-a47a-7a282678040f

Webinar : https://streamyard.com/watch/ehqxCdXGcjAE 

AI will increase software productivity and enable users to create their own apps, multiplying software abundance

I’m sharing with you the audio from a session I hosted as part of the Australian CFO Summit 2024 produced by the Australian spend management platform Weel. It’s called:  “Scale your business on Xero without needing a dozen other Apps and Add-ons”

The presenter is Michael Wood, the Founder and CEO of Translucent.

- Michael Wood discusses the exponential growth of software in businesses from the desktop era to the cloud and AI eras

- Wood argues AI will increase software productivity and enable users to create their own apps, multiplying software abundance

- The challenges of fragmented data, security, cost and vendor management with abundant software apps are highlighted

- Compound startups are presented as a solution, exemplified by Translucent, consolidating finance apps and data into a unified platform

- Benefits of the compound startup model include reduced cost, streamlined management, improved productivity and AI readiness

Contact details:

Australian CFO Summit https://summit2024.australiancfo.com/ 

Australian Spend Management Platform https://letsweel.com/

Michael Wood : https://www.linkedin.com/in/michaelwood/ 

Translucent https://www.translucent.io/ 

Accounting Apps newsletter: http://accountingapps.io/

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Miquel Palet, Founder of GetInvoice

Miquel Palet is a Barcelona-based entrepreneur and product leader, known for founding Ucademy, an edtech platform, and GetInvoice, a tool for automating invoice retrieval from emails and other sources. With a background in engineering from Universitat Politècnica de Catalunya, Miquel combines technical expertise with a passion for simplifying business processes. His ventures reflect a commitment to innovation and user-centric solutions.

GetInvoice is an AI-driven invoice automation software that automatically retrieves and processes invoices and receipts from emails and web portals, including Amazon and Google Ads. We extract all invoice data and integrate with accounting tools like QuickBooks, Xero or Business Central, and other tools like Google Drive or Google Sheet, to automatically forward all processed invoices. GetInvoice is already used by more than +1,000 freelancers, startups, and small businesses around the world that are looking to automate their pre-accounting work and save +10 hours every week.

In this episode, we talk about . . .

· Guest: Miquel Palet, founder of Get Invoice and co-founder of Ucademy · Background: Engineering and entrepreneurship from Barcelona · Get Invoice: AI-driven software automating invoice retrieval from emails and portals like Amazon & Google Integrations: Works with Xero, QuickBooks, Business Central, Google Drive & Sheets · Origin Story: Born out of a pain point at Ucademy while scaling fast · Market Focus: Small businesses (10–200 people) in Europe and the US · Milestone: Bootstrapped growth reaching and surpassing $10K ARR within 6 months · Security: Uses secure Google/Outlook APIs with strict access limitations · Growth Strategy: Lean, product-focused, and quick iteration · Fun Fact: Inspired by Spotify Wrapped to create an email analytics campaign · Language: Currently English-only despite Spanish roots · Reading: Balances business books with classical literature like The Iliad

Contact details:

Get Invoice https://www.get-invoice.com 

Miquel Palet https://linkedin.com/in/miquelpalet 

Miquel Pale https://x.com/paletmiki 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Financial controls enable accountable growth by distributing responsibility across teams…

Today I’m speaking with:

• Meena Berry, Senior Partnership Manager, Xero 

• Cassandra Scott, Head of Bookkeeping, ApprovalMax

• Brendan Lucas, Head of Accounting, ApprovalMax

In this episode, we discuss:

- ApprovalMax & Xero survey results revealing many businesses lack key financial controls

- Stories of businesses defrauded due to inadequate internal verification processes

- How financial controls enable accountable growth by distributing responsibility across teams

- The importance of supplier verification and approval processes in mitigating fraud and non-compliance risks

- The role of audit trails, budget checks, and real-time alerts in enhancing financial oversight

- Case studies demonstrating how ApprovalMax and Xero streamline approval workflows

- The significance of continuously improving controls as businesses scale

Key takeaways:

- Revisit and continuously improve your financial controls

- Discuss the value of financial controls with clients

- Check E-invoicing capabilities in Xero and get registered

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Brendan Lucas https://www.linkedin.com/in/brendanlucasca/

Cassandra Scott https://www.linkedin.com/in/cassandrascott/

Meena Berry https://www.linkedin.com/in/meenaberry/ 

Today I’m speaking with Damien Greathead Head of Marketing - Accountant & Advisor Group, Intuit Australia

Our guest is a dynamic sales and marketing leader who excels in helping venture-funded software companies build robust sales and marketing functions. With a specialised focus on the accounting and fintech verticals, he has a proven track record of establishing brands and expanding customer bases across North America, EMEA, and Asia Pacific regions. He has successfully collaborated with both small and large teams across various time zones, driving impressive growth in scale-up companies, achieving over 70% growth year-on-year. He is the co-host of the Podcast: Strategy and the Virtual Controller with Penny Breslin. He worked at Ignition when it was called Practice Ignition and Dext when it was called Receipt Bank and now he is Head of Marketing - Accountant & Advisor Group, Intuit Australia.  

Damien discusses his career in accounting technology marketing across the globe. He shares updates to QuickBooks features and upcoming events in Australia. He emphasised the importance of customer empathy and stories in SaaS marketing. We discuss how the Apps do have insightful data, and can truly partner with businesses, to help them grow.

In this episode, we also talk about . . .

- Damien Greathead's background in the accounting industry across multiple global roles

- Early experiences recognising technology potential in accounting firms  

- Embracing change management processes with clients at Receipt Bank

- Navigating the complex US tax system and state compliance

- Iterating Receipt Bank's value proposition without a GST/VAT system

- Opening and growing Receipt Bank's US office

- Returning to Sydney after 15+ years abroad

- Leading Intuit Australia's adviser marketing team

- Educating on QuickBooks features to boost confidence and adoption

- QuickBooks Tax powered by Logic for seamless tax integration

- Highlighting QuickBooks Online Advanced capabilities

- Launching the QuickBooks Go community platform

- Getting customer feedback through workplace observations

- Marketing advice for Apps who want to connect with Intuit Australia, and their customer base.

- Understanding problems through deep customer empathy

- Sharing customer stories to fast-track app development  

- The podcast, "Strategy and the Virtual Controller," Damien co-hosts with Penny Breslin, the CEO of MoneyPenny, which focuses on intentional planning through small goals inspired by Strategy and the Fat Smoker: Doing What's Obvious But Not Easy by David H. Maister

Contact details:

Damien Greathead : https://www.linkedin.com/in/damiengreathead/

Intuit Australia : https://quickbooks.intuit.com/au/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Today, I’ve something exciting to share with you. You know how you get excited when a lost Beatle or Nirvana track is found, well the extraordinary Alexi Boyd uncovered the audio of a panel discussion from Sydney Xerocon PreXerocon 2023. I honestly thought I’d never hear it again, and then mid March she sent me a copy - making me a very happy podcaster cause I get to share it with you. The panel discussion was held at the beautiful Hinchcliff House at Circular Quay. Unfortunately the room was a little noisy on the day of the event. However much to my surprise the audio quality is really quite good.  

The topic for discussion was “Unravelling the future of AccounTech”.

If you are a regular listener you will know, I value bringing diversity to these tech conversations: The moderator Alexi Boyd ran a BAS and Bookkeeping business for 8 years. She is the Radio Show host of Small Biz Matters and now works in policy strategy and government relations. Her background led her to take the conversation in an interesting direction, consumer data rights and restrictions on data and innovation and the differences between data protection laws in Europe, UK, and Australia.

This event was the first time Sabby Gill, the new Dext formerly Receipt Bank CEO, had spoken in Australia. Sabby had literally just got off the plane. London based Sabby Gill brought an overseas perspective, as well as his 35 years in the UK technology sector. Aly Garrett is a modern, technology savvy accountant, from South Australia. She represented accountants, their small business clients, and living outside the major Australian cities, brought a regional perspective to the conversation.

Roger Gregg brought that unique energy that comes with being a Fintech founder, plus his expensive knowledge of the hospitality and brewing industry, which certainly flavoured the conversation. 

I shall add in some recent relevant news, congratulations are in order, 10 months after recording this, it has been announced that the Access Group Has Entered Into an Agreement to Acquire Pioneering AP Automation Provider, Lightyear 

Let me fill you in on a bit of a backstory. The Gregg brothers were one of the original App partners, with their solution InvitBox. I’m thinking within the first ten years? InvitBox won Xero emerging app partner in 2013. Then in May 2014 Intuit acquired InvitBox. The very blue boys turned green overnight. Several years later, in quite an unprecedented move, they bought InvitBox back from Intuit for a single dollar! And relaunched as LightYear. 

Here we are ten years later, and they have sold again, this time to The Access Group. 

Read more here: https://www.linkedin.com/feed/update/urn:li:activity:7194623580830105601/

 https://heathersmithsmallbusiness.com/2024/06/06/unravelling-the-future-of-accountech-sydney-xerocon-2023/

Contact details:

Alexi Boyd https://www.linkedin.com/in/alexiboyd/ 

Small Biz Matters https://smallbizmatters.com.au/ 

Aly Garrett https://www.linkedin.com/in/alygarrett/ 

Sabby Gill https://www.linkedin.com/in/sabbygill/

Roger Gregg https://www.linkedin.com/in/rogergregg/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Heather Smith and Tyler Caskey discuss feature and functionality releases, new integrations, pricing adjustments, and acquisitions in the Accounting Apps space during March, April, May ‘24.

Today I’m speaking with Tyler Caskey Partner at The Bean Counters. In this episode, we talk about . . .

News and updates from Xero, QuickBooks & MYOB were discussed, including new features, integrations, pricing changes, and acquisitions

Stories from the Inventory management space, including pain points and promising solutions explored

Practice management tools for accounting firms featuring FYI Elite: Combined document, employee, and practice management solution.

Apps recommended for both work and personal use, such as donate blood and seven rooms

Lightyear acquisition by The Access Group analysed for hospitality industry benefits

Synder & Cin7: Integration for seamless inventory and financial management.

Fathom Reporting: Compare Actuals YTD + Budget against the Full Year Budget reporting.

Calxa Features: Bulk Connections for multiple Xero organisations, and Sub-Accounts for detailed financial tracking.

Finlert’s SubSync: Integration between Stripe and Xero.

A2X Accounting: New Settlements and Payouts page for e-commerce transaction reconciliation.

BOMA Marketing AI: Content Assist for customising marketing content.

Sharesight: Enhanced trade file upload functionality.

Netgain: Automates repetitive back-office tasks, specialises in ERP software solutions.

NetSuite Updates: Enhanced inventory transfer settings, batch payment approval workflows, and options to mask company bank account numbers in electronic payment files.

New apps we’ve tried recently and a few personal favourites

Follow up on stories from the last episode.

WorkflowMax by Xero Retirement: Last day to access is 26 June 2024. Users need a migration plan now!

Xero New Invoicing: Heather has switched to New Invoicing! But Tyler switched back to Classic invoicing.

Many thanks to the sponsors of todays episode:

• Employment Hero 
• Fathom Reporting
• XBert

Contact details:

Tyler Caskey https://www.linkedin.com/in/tylercaskey/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Adam Riches, CEO & Co-Founder of Netgain

In this episode, we talk about . . .

- Adam Riches discusses the new lease accounting standards IFRS 16 and ASC 842, and how Netgain helps clients navigate the complexities - Riches shares how Netgain automates lease data extraction from contracts using AI to save accountants time - The challenges of managing cash flow visibility and bank reconciliations for businesses are highlighted - How Netgain's tools like its close module help speed up the month-end close process and improve data quality - The history of accounting software development is examined, from mainframes to Excel, and how Netgain aims to continue innovating - Potential applications of AI in accounting are explored, such as automating bookkeeping tasks and catching previously overlooked errors

Contact details:

Adam Riches linkedin.com/in/adam-riches-cpa

Netgain: https://www.netgain.tech/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Sarah Lawrance, Founder & CEO of Hot Toast. In this episode, we talk about . . .

- Sarah Lawrance shares her journey from childhood fascination with business to becoming a Certified Practicing Accountant (CPA) and founding her firm Hot Toast - Lawrance discusses her formative career experiences in Australia, London and fast-growth startups, and the inspiration for starting her own business - Sarah describes her role as a CFO for rapidly growing businesses, helping clients scale through advisory services, reporting, and finance team development - Sarah integrates technologies like G-Accon and SYFT to deliver data insights, and sees opportunities in AI and machine learning

"I'm a big fan of G-Accon. I really love that tool. It's such a beautiful little connector that we pull lots of data out. We use it with Google Sheets. The creatives love Google Sheets, and they love zeros. So to be able to just link those two up and then kind of manipulate those into our own kind of models is a massive win for us."

- When she could not find an age appropriate soccer club, she started her own women's soccer team. The team has since expanded to over 100 members in the eastern suburbs of Sydney.- Frustrated by a lack of female board opportunities she co-founded the Global Women's Accounting Influencers community - The conversation covers mentoring the next generation, leveraging networks, and the power of community in the accounting industry

Contact details:

Sarah Lawrance https://www.linkedin.com/in/sarah-lawrance-fcpa-83894516/

Hot Toast : https://hottoast.com.au/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

- Heather Smith moderates a debate between accounting software pioneer Michael Wood and tech strategist John Toon on the pros and cons of Excel vs Software

- Michael argues that while Excel excels for individual tasks, software is better suited for collaboration and building efficient workflows for businesses

- John counters that users, not the tools, are often to blame for Excel's downfalls, and that Excel can effectively replace basic accounting tasks for some clients 

- The debate weighs the impact of tools on practice efficiency, profitability, and eventual sale value, with both sides acknowledging Excel's enduring relevance alongside advancing software

- Listeners are polled on the winning side to much debate, highlighting the complexities of choosing the right tools for each accounting need

Michael Wood https://www.linkedin.com/in/michaelwood/ 

https://www.translucent.io/ 

John Toon https://www.linkedin.com/in/johntoon/ 

Podcast https://digitoolsinaccrual.world/ 

Community https://www.digital-disruptors.com/ 

Beever and Struthers https://www.beeverstruthers.co.uk/ 

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m debating Samuel Green, UK Partnership Account Executive of Employment Hero on AI vs the human touch in accounting at the Festival of Accountants and Bookkeepers

- Smith argues the human touch is crucial for customer service and empathy while Green emphasises AI's potential for efficiency and insights  

- Both agree AI can streamline repetitive tasks but human oversight is still needed

- Attendees question how AI will evolve and what to consider when choosing software

- Smith encourages evaluating long-term roadmaps and support while Green discusses AI use cases at Employment Hero

- They find consensus that selective AI use can enhance but not replace the human experience in client relationships

Write up from the debate

AI and the case for the human touch

https://www.accountingweb.co.uk/tech/accounting-software/ai-and-the-case-for-the-human-touch 

Samuel Green https://www.linkedin.com/in/samuelgreen14/

https://employmenthero.com/

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Heather Smith shares interviews from the Festival of Accountants and Bookkeepers in Birmingham, including conversations about launching a UK version of XBert, the funding journey of a founder, updates on Sage products, and Richard Sergeant's advice for vendors. Insights cover compliance, automation, growth and more.

- Interview with Will Rush  - GM(UK) for XBert discussing launching their platform in the UK

- Conversation with Lucy Cohen - Co-founder and CEO of Mazuma, about starting her business and her recent funding journey (Featuring Alex Falcon Huerta)

- Updates on BrightPay payroll from Donal Carr - Senior Account Executive Bright Software

- Overview of Sage's offerings for accountants from Chris Downing - Director of Product Marketing | Accountants and Bookkeepers Sage

- Richard Sergeant - Managing Director Principle Point shares tips for vendors working with accountants

- Mark Lee Facilitator BookMarkLee.co.uk 

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m sharing with you a webinar I hosted on behalf of Projectworks and WorkGuru that provides an overview of alternatives to WorkflowMax by Xero as it reaches end of life 26 June 2024.

The panellists who joined me were:

• Heidi Seal Ops Consultant at Business Sense (NZ)
• Matthew Peng Founder at Business Continuum
• Matt Hayter Co-Founder at Projectworks
• Tony Harcourt Co-Founder at WorkGuru

The panellists discussed the triggers for change, comparing features of the two solutions. They explored how each platform caters to different industries. The expert implementers shared case studies of successful migrations, highlighting challenges and opportunities clients faced. The presentation covered developing a migration strategy, including exporting data, mapping business processes, and change management. Attendees learned about assessing potential solutions by considering key questions, desired outcomes, and post go-live improvements. The session emphasised preparing early by testing new platforms and leveraging experienced partners for a smooth transition. Overall, the webinar helped attendees understand options for transitioning away from WorkflowMax by Xero to Projectworks or WorkGuru.

The Flow of the webinar

1. Understanding the Transition
   1. Trigger for Change
   2. Market Reaction
2. Comparative Overview of Solutions
   1. Common Features
   2. Target Industries
   3. Points of Difference
3. Deep Dive into Migration
   1. Migration Strategy
   2. Case Studies
   3. Assessing Solutions
4. Preparation for Transition

 Relevant links

 Heidi Seal Ops Consultant at Business Sense (NZ)

L: https://www.linkedin.com/in/heidiseal/  

E: Heidi@BusinessSense.co.nz

B: https://businesssenseconsulting.co.nz/ 

 Heidi Seal Resources

The WorkflowMax Changeover Workshop : https://drive.google.com/file/d/1P7arD82_9YSyW26ekE6ryY6bSR4Z1EQf/view 

The 7-step process for implementation success : https://drive.google.com/file/d/1Q_nif1fqgCcXfu8o90JhtXscvBhG5CQl/view

Matthew Peng Founder at Business Continuum

L: https://www.linkedin.com/in/matthew-peng/ 

E : Matthew@BusinessContinuum.com.au 

B: https://businesscontinuum.com.au/ 

Matt Hayter Co-Founder at Projectworks

L: https://www.linkedin.com/in/matthew-hayter-9180037/ 

B: https://projectworks.io/ 

Tony Harcourt Co-Founder at WorkGuru

L: https://www.linkedin.com/in/tony-harcourt/ 

B: https://workguru.io/ 

Tony Harcourt Resources

Migrating from WoFM to WorkGuru Overview : https://support.workguru.io/support/solutions/articles/43000698451-migrating-from-workflowmax-to-workguru-overview  

WFM to WorkGuru One-Click Migration Tool : https://support.workguru.io/support/solutions/articles/43000699631-wfm-to-workguru-one-click-migration-tool 

Support Solutions Hub : https://support.workguru.io/support/home

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Cloudoffis co-founders Viral Kanabar and Manish Sheladia

In this episode, we talk about . . .

• Cloudoffis' journey from SMSF audit automation to AI-first tax workpaper solution, TaxSorted.

• Their goal is to create a complete cloud-based operating system for accounting firms.

• The shift from manual processes (PDFs, Excel) to seamless AI-enhanced workflows.

• The importance of integrations with BGL, Class, FYI Docs, and the ATO.

• Key challenges facing accounting firms: time poverty, tech adoption hesitation, and rising compliance pressures.

• Cloudoffis’ approach to fostering startup culture internally with hackathons and open innovation.

• Vision for accountants to evolve into business analysts and trusted advisors, moving beyond data entry.

• Viral's reflections on attending leadership events and staying energized.

• Plans for international expansion into the US, UK, and Canada.

Key Takeaways:

• Automation and AI can free accountants from repetitive tasks, enabling more strategic advisory work.

• Building contextual, seamless AI into workflows is key to improving both efficiency and client outcomes.

• Collaboration with tech partners and embracing startup thinking drives ongoing innovation.

Cloudoffis began its journey by supporting SMSF auditors and accountants with automated workflows, work papers, and collaboration tools that drive efficiency, compliance, and standardisation across their practices. With over 20% of Australian SMSFs now audited through the Cloudoffis platform, Cloudoffis has become the trusted brand for more than 2,000 auditing and accounting firms across Australia.

In 2024, due to popular demand from tax teams looking for the same benefits their SMSF teams were experiencing, Cloudoffis launched Tax Sorted - a new AI-first tax work paper. Tax Sorted streamlines the preparation, review, and approval of tax work papers for both businesses and individuals, enhancing efficiency and compliance across the Australian accounting market.

Read how I work  with some apps here http://endorsementdisclosure.com/

Contact details:

Viral Kanabar https://www.linkedin.com/in/kanabarviral/

Manish Sheladia https://www.linkedin.com/in/sheladia/ 

Cloudoffis https://cloudoffis.com.au/  

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Tyler Caskey, Partner at The Bean Counters joins me in this episode. Here are five interesting insights we talk about in the show:

1. Live Banking and Direct Digital Receipting: Tools like Weel and Airwallex enable real-time banking transactions, while solutions like Slyp and Tyro streamline payment processes by sending receipt details directly to accounting systems, reducing manual data entry.

2. Global Banking Solutions: Digital technology solutions like Airwallex, OFX, Paytron, and Wise facilitate international transactions with ease, offering competitive rates and near real-time transfers and bill payments in multiple currencies.

3. Google's Updates: Google is removing underutilised features across Android, including some related to voice controls, and shutting down its podcast app in favour of integrating podcasts into YouTube Music. This shift intrigued the author, who recently upgraded their device.

4. Updates in the Reporting Space: Various accounting software solutions have introduced updates, such as Calxa's unlinked accounts feature for cash flow forecasting, Fathom's improved KPI library experience, and G-Accon's introduction of automatic workflows within Google Sheets.

5. Xero's Invoices Changes: Xero is retiring classic invoicing in September 2024, prompting concerns from the community about missing features, like the ability to process an overpayment, inability to edit exchange rates, and inability to invoice bulk contact groups.  However, you can quickly switch back if you need features only currently available within classic invoicing.

These insights highlight the ongoing technological advancements and changes within the accounting industry, offering both opportunities and challenges for practitioners and stakeholders alike. 

Contact details:

Tyler Caskey: https://www.linkedin.com/in/tylercaskey/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

Today I’m speaking with Cassandra Scott, Director of Laurus Bookkeeping

In this episode, we talk about . . .

- Delve into how Xbert leverages AI to scrutinise client accounting data, spotlighting over 80 potential anomalies and risks.

- Discover the power of automating routine tasks such as payroll, BAS, and bookkeeping with standardised workflows.

- Learn how Cassandra efficiently mapped her first 10 workflows in just half an hour, enhancing consistency.

- Explore Xbert's scheduling capabilities, enabling the assignment of recurring tasks to various cycles, from daily to fortnightly.

- Understand the significance of using client notes to capture unique requirements for bespoke workflows.

- Gain insights into data-driven reporting and analytics, offering a glimpse into staff performance and client engagements.

- Uncover how customisable reporting allows practices to dissect data from diverse angles.

- Get a peek at roadmap features like capacity management, utilising timesheet data for optimal scheduling.

- Hear about the transformative impact Xbert has had on Cassandra's practice, facilitating work with global clients.

Contact details:

XBert: https://www.xbert.io/ 

Cassandra Scott: https://www.linkedin.com/in/cassandrascott/ 

Bookkeepers in Practice FaceBook Group : https://www.facebook.com/groups/1652992464953692 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

Today I’m speaking with Jonathan Gaunt, co-founder of of Socket Digital, Xavier Analytics & FD Works

In this episode, we talk about . . .

• Jonathan's transition from corporate accounting to entrepreneurship, embracing new opportunities and control over his career.

• Insights from working with Dragon's Den investor Richard Farleigh, focusing on solutions over limitations.

• Practical tips for enhancing your LinkedIn profile to attract more followers and connections with engaging content.

• The importance of storytelling with numbers and identifying the pivotal "clunk moment" in business.

• The role of co-founding Xavier Analytics in improving data quality and introducing new workflow automation tools.

• Reflections on selling a business and fostering innovation within larger organisations.

• Development of innovative proposal software for accountants, driven by needs identification and process innovation.

• Advice for entrepreneurs: be courageous, focus on controllables, and enjoy the entrepreneurial journey.

This episode is kindly sponsored by Fathom all in one reporting, analysis and forecasting.

Contact details:

Jonathan Gaunt: https://www.linkedin.com/in/jonathan-gaunt/

FD Works: https://www.fd-works.co.uk/ 

Xavier Analytics: https://xavier-analytics.com/  

UseSocket: https://www.usesocket.com/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

In this episode, Tom Herbert, technology editor at Accounting Web, shares his insights on the British Post Office scandal, which has been ongoing for decades, ruining the lives of many subpostmasters. Heather and Tom discussed the problems with the Post Office's Fujitsu Horizon point of sale system implementation, leading to unbalanced reconciliations and accusations of theft against subpostmasters. The Post Office used its prosecution powers and prosecuted 700 subpostmasters between 1989 and 2015, resulting in jail time, financial ruin, relationship breakdown, lost homes, living in cars, and sadly much much worse. The scandal is discussed from the perspective of an accountant, the POS implementation, the forensic accountant who aided in uncovering the issues, the suspense account, the high tax hitting the subpostmasters when they received any compensation. The story behind this scandal, Mr Bates vs the Post Office, was broadcast on ITV in January 2024. We talk about the importance of storytelling in bringing this story into the narrative of the general public.

Contact details: Tom Herbert 

Contact details:

• Tom Herbert https://www.linkedin.com/in/tomherbert/ 
• AccountingWeb https://www.accountingweb.co.uk/ 
• Accounting Apps newsletter: http://HeatherSmithAU.COM
• Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 
• LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 
• YouTube Channel: https://www.youtube.com/ANISEConsulting 
• X: https://twitter.com/HeatherSmithAU

Today I’m speaking with Tyler Caskey, Partner at The Bean Counters

In this episode, we talk about . . .

• Accounting industry trends in 2024 

• Crafting accounting stories for clients, marketing and career coaching.

• AI, Automation & ChatGPT in accounting. 

• Remote work trends and virtual teams in the accounting industry. 

• Pay raises, career progression, and work-from-home impact. 

• The role of accountants in strategic business planning and advisory

• Trends in practice management software for accounting firms. 

This episode is kindly sponsored by

Employment Hero: The All in One HR, Payroll & Benefits Platform  https://employmenthero.com/

Translucent The Multi-Entity Accounting solution  https://www.translucent.io/ 

Technology Mentioned

Account-Kit https://www.account-kit.com/ 

AirWallex https://www.airwallex.com/au 

Dashboard Insights https://dashboardinsights.com/ 

Employment Hero https://employmenthero.com/ 

FYI Docs : https://fyi.app/ 

Handisoft : https://www.theaccessgroup.com/en-au/products/handisoft/ 

KarbonHQ https://karbonhq.com/ 

XBert https://www.xbert.io/ 

Xero Practice Manager https://www.xero.com/au/xero-practice-manager/ 

Weel https://letsweel.com/

Contact details:

Tyler Caskey: https://www.linkedin.com/in/tylercaskey/

The Bean Counters: https://www.thebeancounters.com.au/ 

"The Accounting Podcast," Blake Oliver's interview with Ben Richmond, the Country Manager of Xero USA https://www.youtube.com/watch?v=NqSYir84htg  

Weel

Natalie Lennon https://www.linkedin.com/in/natalielennon/ 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

The biggest kept secret in the Australian accounting industry: The acquisition of Change GPS by Access Group.

This episode is kindly sponsored by

Employment Hero: The All in One HR, Payroll & Benefits Platform  https://employmenthero.com/

Translucent The Multi-Entity Accounting solution  https://www.translucent.io/ 

In this episode

- David Boyar reflects on his upbringing in his father's accounting practice and early ambitions ( he was going to be CEO of Coca Cola!)

- He discusses founding an association of CFOs and lessons learned from scaling advisory work  

- Boyar shares how he joined Change GPS and their aligned values (with Timothy Munro) in transforming accounting firms

- Insights are provided on data analytics in accounting tech companies and marketing approaches, including wearing a suit !

- Accountants take umbrage at people who've never had an accounting practice telling them what to do.

- The acquisition of Change GPS by Access Group is explained as a strategic partnership

- Client experience and standardised services are highlighted as priorities for the future

Contact details:

L: https://www.linkedin.com/in/davidboyar/ 

L: https://www.linkedin.com/in/timothymunro/

W: https://changegps.com.au/

Roadshow: https://www.eventbrite.com.au/o/changegps-2988249339 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

The big news is I'm rebranding the Cloud Stories podcast to the Accounting Apps podcast (fingers crossed)

In this episode, I talk about . . .

• Summer adventures with family and Chester the Border Collie in Elanora and Crows Nest

• Catching up on admin backlog and office makeover

• Website update with recent photos and videos

• Rebranding Cloud Stories podcast to Accounting Apps podcast

• Introducing advertising to the newsletter and podcast

• Clarification on ACCA Global Council election results

• Embracing "StoryTeller" as the theme for the year

• Upcoming speaking engagements in Birmingham and Cairns

• Preview of the next episode with David Boyar, CEO of ChangeGPS

Contact details:

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU 

2023 has been a brilliant technicolour year for me, and I’m delighted to end it on yet another high, hitting 20 000 podcast episode downloads during the year. As an accountant I do like a nice round number. 

Thank you to the many listeners, especially those who hit the subscribe button.

Thank you to the many guests who graciously share their time with me on the Cloud Stories podcast over the last year. 

Thank you to the conference organisers for providing me with the opportunity to meet fascinating individuals and enabling me to share knowledge with our accounting & bookkeeping community.

The Cloud Stories Wrap of 2023 is as an opportunity to answer the following questions:

1. Which accounting technologies saw the most significant advancements this year?

2. What were the top 5 most popular episodes of 20

3. How did the podcast evolve over the past year?

4. What were the biggest challenges faced in podcasting about accounting technology in 2023?

5. What feedback from listeners surprised you the most?

6. What was the most unexpected topic or guest you had in 2023?

7. What was the most controversial topic discussed on the podcast? 

8. How do you plan to evolve the podcast in the coming year?

9. What advice would you give to someone starting a podcast in the accounting technology niche?

10. How did you celebrate reaching 20,000 downloads?

11. What are your goals for the podcast in 2024?

Wishing you all health and happiness as we head into 2024.

Subscribe to the Accounting Apps newsletter here http://HeatherSmithAU.COM

Connect with Heather Smith here https://www.linkedin.com/in/heathersmithau/ 

Heather Smith delves into the transformative role of ChatGPT in the accounting sector. The discussion begins with an early adopter's perspective, highlighting the initial challenges and the evolving capabilities of ChatGPT. She explores its practical applications in tasks like email drafting and webinar planning, emphasising its ability to add creativity and efficiency to mundane tasks.

The podcast then shifts focus to customise ChatGPT for more personalised and precise outputs. This includes tailoring the AI to align with specific language preferences, such as UK English, and ensuring the responses are concise and fit the intended audience's needs. Emphasis is placed on the tool's ability to mirror an individual's style and branding, making it a versatile asset in professional communications.

In the final segment, she discusses the importance of critically assessing AI outputs, acknowledging ChatGPT's limitations such as its tendency to "hallucinate" or provide incorrect information, and the inherent biases in AI based on its training data. This part of the conversation underscores the need for a responsible approach to using AI, balancing its remarkable benefits with an awareness of its pitfalls.

Overall, the podcast offers a comprehensive look at ChatGPT’s role in accounting, providing listeners with insights into how this AI tool can be a game-changer in the industry while also cautioning them to use it judiciously.

Then there is a surprise twist!!

Connect with Heather Smith here: https://www.linkedin.com/in/heathersmithau/ 

Subscribe to the Accounting Apps newsletter here http://HeatherSmithAU.COM 

Michael Wood truly lives and breathes the title entrepreneur. Currently he’s Founder & CEO of Translucent. His LinkedIn profile reveals he’s also the founder of 4 other companies. The company that you’re likely to know him from is Receipt Bank. Michael was the original co-founder and was there till April 2021, when it was acquired by private equity group HgCapital.

Please be aware I strategically partner with Translucent. I was an early adopter of Receipt Bank, and also am an early adopter of Translucent. I’m sure you will find this interview enlightening!

In this episode, we talk about . . .

• Michael’s journey from pursuing a Bachelor of Science in zoology to founding a marketing and growth consultancy firm, Tweed London.

• The origins and evolution of Receipt Bank, a digital receipt management platform. 

• The impact of Xero's API on the accounting industry. 

• Michael discusses how his experience at Receipt Bank led to the launch of Translucent, a solution for multi-entity businesses to manage their accounting setup.

• How Translucent is using a compound startup approach to build multiple apps within one platform, aiming to launch four apps per year.

• Michael explains that Translucent is like a data warehouse, providing a single source of truth for users to easily search and find data across all their entities.

• Michael discusses upcoming features for their financial management platform, including bank consolidation and intercompany loans.

• The future of accounting, globalisation, and the need for a more unified toolset.

• Michael shares his views on the future of accounting and technology industry through 2030, emphasising the value of data and its journey towards maximisation.

• Michael highlights the increasing importance of data in the industry, and how firms and finance departments will need to surf the technology wave to keep up.

Michael Wood : https://www.linkedin.com/in/michaelwood/

Translucent : https://translucent.app/ 

Heather Smith : https://www.linkedin.com/in/heathersmithau/ 

If you enjoyed this podcast please share it with someone else who you think would benefit from it. For in-depth discussions about the ecosystem, do join the Xero Mastermind group on Facebook. I recommend subscribing to the Accounting Apps newsletter for a comprehensive insight into the ecosystem space, accessible at HeatherSmithAU.COM. Feel free to connect with me on LinkedIn and subscribe to the Cloud Stories podcast. I'm Heather Smith, and this has been the Cloud Stories podcast.

Today I’m speaking with Colin Hewitt, Founder & CEO of Float

In this episode, we talk about . . .

• Evolution of cash flow forecasting from spreadsheets to intelligent cash flow platforms.

• Differences between direct and indirect cash flow forecasting.

• Float’s shift to support fractional CFOs and the growing need for 13-week forecasts.

• New features in Float:

  • 13-week forecasting reports with click-to-detail functionality.

  • Consolidated cash flow view for multi-entity businesses.

  • Enhanced PDF reporting capabilities.

  • Upcoming VAT & GST forecasting features.

  • AI-driven expected payment dates and "intelligent cash flow".

• Importance of embracing AI internally and the concept of becoming an "AI-first" company.

• Colin’s experience launching The New F Word podcast, focusing on the rise of fractional CFOs.

• Building visibility via LinkedIn thought leadership.

Key Takeaways:

• Cash flow tools should integrate seamlessly with reporting stacks, not replace them. 

• Fractional CFOs face context-switching challenges Float aims to solve.

• AI offers new efficiencies but requires thoughtful, user-focused implementation.

Contact details:

Float: https://www.floatapp.com/ 

Colin Hewitt: https://www.linkedin.com/in/colinphewitt/

The New F*Word (F for Fractional Finance) https://podcasts.apple.com/gb/podcast/the-new-f-word-f-for-fractional-finance/id1779512563 

Accounting Apps newsletter: http://HeatherSmithAU.COM

Accounting Apps Mastermind: https://www.facebook.com/groups/XeroMasterMind 

LinkedIn: https://www.linkedin.com/in/HeatherSmithAU/ 

YouTube Channel: https://www.youtube.com/ANISEConsulting 

X: https://twitter.com/HeatherSmithAU

I had a brilliant time at the Expo. I delivered four sessions on Apps, Ai, ChatGPT & Habits and honestly was shocked at how packed they all were. Expos give me an efficient opportunity  to catch up with Sydney friends and, as it was not purely an accounting conference, but also a business conference, there were colleagues from different industries.  As well as speaking with lots of people, I attended a few sessions, and I’m not even sure how I managed it, but I recorded 8 interviews from the floor.

Bingham Archibald Presales Solutions Architect at Kodak Alaris document scanners, software, and professional services to streamline data capture workflows.

Malcolm Cameron Head of Solutions at MyTreasur-e manage and monitor their cash, payments, leases and risk activities

Chris Dodson Director Hero Blue Cloud based finance schedule creation and storage with Xero integration

Cathy Middleton Senior Licensing Manager One Music Australia Helping businesses meet their music licensing obligation.

Stan Corner CEO at AtoMate fast, simple, secure ATO document processing for accountants

Joel Hanna Customer Success and Enablement Manager (APAC) at Sustain Life

Anita Da Encarnacao Principal at Aretex re-engineer and optimises the entire accounting and bookkeeping process for multi-site businesses and franchises.

Lez Yeoh CEO of Clevero a business management system that integrates with Xero, and includes scheduling tools and a customisable dashboard.

Connect with me:

Accounting Apps newsletter http://HeatherSmithAU.COM

LinkedIn https://www.linkedin.com/in/heathersmithau/ 

Xero co-founder Philip Fierlinger shares the story behind building one of the world's most successful accounting platforms, Xero He discusses his early inspiration from car dashboards and the gamification of bank reconciliations. Fierlinger also reveals how his latest startup Upstock is transforming the inefficient B2B food ordering process and levelling the playing field for small suppliers. 

Many of our listeners will know Philip Fierlinger as one of the 5 co-founders of Xero, but let me share with you a bit of background about Philip:

For over 5 years, Philip has been creating digital products and experiences that have set new standards of design, business and technology. 

In 1992 a university project landed Philip an internship at General Magic where he conceptualised the “Mediaphone” a digital walkman, letting you download music anywhere, anytime. To give you some context this was 9 years before Steve Jobs introduced the iPod and 15 years before Jobs introduced the iPhone.

Philip went on to create a digital agency, with his brother in 1994, doing work for Apple, the Beastie Boys, Comcast, Disney, Dreamworks, Macromedia, Palm, Sony Playstation, among many others.

After moving to NZ, Philip co-founded Xero in 2006, where he was Head of Design for nearly 10 years. Philip was instrumental in Xero becoming a disruptive platform, an iconic global brand, and a market leading public company worth billions of dollars. And I suspect as he had a focus on design, he had something to do with making Xero beautiful software.

Philip is currently Co-CEO of Upstock, a B2B wholesale platform that's transforming the way the foodservice industry operates.

Along the way Philip has been an investor and advisor to numerous startups and scaleups including Sharesies, Milanote, Deputy, Atomic, Karbon, Chartio (sold to Atlassian) – helping with product, marketing, growth, team & culture, and investor strategy.

In this episode, I talk to Philip Fierlinger Co-Ceo of UpStock.app about . . .

• Career journey from car design to tech entrepreneurship. 

• Xero’s history, developing an accounting system with a focus on bank feeds and beautiful design. 

• Prioritising business operations over tax compliance with real-time cash flow visibility.

• How a three year old inspired the innovative design of Xero

• Launching a foodservice marketplace, digitising B2B transactions.

• The business model and pricing for a B2B marketplace. 

• Streamlining foodservice industry operations with UpStock platform. 

A platform for farmers and suppliers to connect and grow their businesses.

You have been listening to the Cloud Stories podcast. I encourage you to subscribe and leave a five star review, so other people can find this podcast. From here, I suggest you join the Xero Mastermind group on Facebook for advanced conversations around the ecosystem. I suggest you  subscribe to the informative Accounting Apps newsletter which gives you a great overview of the ecosystem space. It's available at https://HeatherSmithAU.COM.  I encourage you to connect with me on LinkedIn and subscribe to the Cloud Stories podcast. I’m Heather Smith and you've been listening to the Cloud Stories podcast.

A collection of interviews from TOA Global clients, staff, and partners, including a special interview with the emcee Kat Davidson, who shares some tips on public speaking. Relive your time at TOACon ‘23, or get a taste for what happened.

Today I'm bringing you interviews from the TOA Global Transformational conference held at the Sheraton Mirage on the Gold Coast early November 23. I had the pleasure of attending the conference, courtesy of the hospitable TOA Global team. TOA Global specialising in providing outsourcing solutions for accounting firms. In this collection of interviews you’ll hear from TOA Global clients, staff, and partners. Even if you are not currently contemplating outsourcing, there is a lot of interesting content in this podcast, including a special interview with the emcee Kat Davidson, who shares some tips on public speaking. 

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My friend and the CEO of TOA Global Nick Sinclair likes to run his conferences unconventionally! The audience is typically people from the Accounting Industry but interestingly the content is not accounting specific. Further to this, there’s no published agenda, so you remain curious about what will happen next! We listened to strategies for building high performance culture, body biohacking, growing sustainable businesses, systemising businesses and as you’d expect there was a dash of  motivational speakers. If this intrigues you TOACON 2024 will be at the Shangri-La Boracay 30 June - 2 July 2024.

Daniel Shaw - DFK Benjamin King Money 

James Bamford - Paytron

Mark Jenkins - The Gap

Kelly Segat - TOA Global

Aly Garret - All in Advisory

Kat Davidson - Comedian, MC, Corporate Entertainer, Keynote Speaker

Geoff Gartly - Gartly Advisory

Vicki Birch - Intuit

Carl Brooks - ProSpend

 (Used to be called ExpenseManager)

Carolyn O’Brien - Class

Ben Gill - LightYear Docs

Vicky Shah - Accountancy Insurance

The TOA Global team kindly hosted me to attend the conference.  

This episode was sponsored by Translucent, the multi-entity accounting solution.

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What are your options when your tech stack is bursting at the seams? You’re struggling to get visibility over what’s happening. You’re balancing multiple spreadsheets and you’re spending a lot of time consolidating data. 

If you are trying to resolving your business's data overwhelm there are a number of options:

Spring cleans all the files, and all the data.  Merge duplicates and expunge old data, and trim down the data files. 

Call in the professionals: Engage a professional cloud integrator to review your set up and advice of any efficiency opportunities.

Multi Entity Consolidation solution : I work with the Fathom team and they have a multi-entity financial reporting tool to help you compare and consolidate your organisations.

A new solution on the market that you may not have heard of is Translucent.io who I’ve recently started working with. It turns your existing single-entity accounting system into a multi-entity accounting solution. You connect your existing accounting software (Xero, QBO, etc.) and Translucent consolidates all your data to create a single financial system of record. Translucent Apps provide workflows for your muli-entity needs, such as searching for transactions at group level, creating consolidated reporting, managing intercompany transactions, live connecting your data to spreadsheets, and more apps being released every quarter. 

While you may not have heard of Translucent before, it is likely that you heard of Dext, or Receipt Bank. The founder and good friend of mine, Michael Woods is the founder of Translucent.io and he’s built it as a tool he would have liked when running Receipt Bank. 

A fourth option here is to migrate to an ERP solution. This is something you can potentially explore with a Cloud Integrator about or speak with a software consulting specialist. As you start to move into this area, you really want to engage an experienced specialist who can give you an unbiased assessment of your options to help you know what is possible, and suggest options to future proof your business.

Each option has a different price point, and it's important to understand the scoping, implementation, training, maintenance and ongoing costs involved. Likewise make an assessment of how many hours a solution will save you once implemented, and will it enable your business to scale. 

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