Episode Description
Why do so many capable people overestimate their effectiveness at work? And what are the hidden behaviors quietly damaging trust, credibility, communication, and career growth?
In this episode of The 90th Percentile, BreAnne Okoren sits down with Joe Folkman to explore new research from Zenger Folkman on the surprising gap between how individual contributors see themselves… and how their managers actually experience them. Based on a study of more than 15,000 professionals, the conversation uncovers the 8 workplace behaviors people most commonly misjudge — from follow-through and communication to trust and work ethic.
Joe explains why self-awareness is one of the greatest competitive advantages in today’s workplace and how blind spots can quietly limit performance and growth. BreAnne and Joe also discuss why organizations need to start development earlier — before someone becomes a formal leader — and how Zenger Folkman’s new development experience, Extraordinary YOU, is designed to help individual contributors build strengths, increase self-awareness, and accelerate growth at every stage of their career.
If you’ve ever wondered whether others experience you the way you think they do… this episode is for you.
Key Learnings
1. Most people have larger professional blind spots than they realize.
Research from more than 15,000 individual contributors revealed major gaps between self-ratings and manager ratings, especially in behaviors tied to trust, communication, follow-through, and influence.
2. Self-awareness is a competitive advantage.
The professionals who improve the fastest are not necessarily the most naturally talented — they are the most accurate at seeing their strengths and weaknesses clearly.
3. Small daily behaviors shape your reputation more than you think.
Reliability, preparation, responsiveness, and consistency quietly build — or erode — credibility over time.
4. High performers proactively seek feedback instead of waiting for reviews.