50 Common Causes of Family Business Conflict ... and how to deal with them – Details, episodes & analysis

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50 Common Causes of Family Business Conflict ... and how to deal with them

Jon Kenfield

Business

Frequency: 1 episode/4d. Total Eps: 50

50 Common Causes of Family Business Conflict ... and how to deal with them • Family Business - blessing or curse? • Tied in. No escape. • Good = unstoppable. Bad = disaster for health, wealth & happiness. • Focus (purpose), Structures & Systems required. • Attitudes & Skills required. • Series will map the terrain, describe the dangers & suggest ways & means to stay out of trouble / solve problems.

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Family Business Mediation Video No 50. Cuckoo Consultants.

Monday, October 5, 2020 • Duration 05:01

50 Common Causes of Family Business Conflict and how to deal with them.

Family Business Mediation Video No 50. Cuckoo Consultants.

By Jon Kenfield. Family Business Mediator. Solutionist.

• This video is unique amongst the 50 in this series in that it looks to an entirely external conflict generator that can act upon the family - as opposed to the other 49 causes, where the family does its own great job of creating its very own conflict.

• Cuckoo consultants come into family business environments, usually from a business background, sporting business-based credentials and perspectives. They create confusion and conflict by promoting perfectly appropriate business advice to the wrong people, in the wrong way.

• They sound sensible, logical and commercial, but their advice is completely unworkable.

• The problem lies in their ignorance of the unique requirements of family business - much as a cuckoo has no concern for the eggs it turfs out of a host nest to make space for its own egg.

• Cuckoos can be existing trusted advisers, keen to protect their clients from outside consultants (the flea wishes to own the dog); consultants from HR or “normal” business backgrounds who believe they have the required experience and skills; advisers who don’t know what they don’t know; or ones who just don’t care.

Solution

• Approach all adviser engagements as life or death projects - because they could be, for your family and for your business.

• Check every proposed adviser’s family business advisory credentials, including training, experience and, most importantly, real testimonials and referees.

• Don’t rely on accreditation alone. Real knowledge and experience, and demonstrable skills, are far more important.

• Meet them, ask questions and judge their answers.

• Importantly, as with all adviser engagements, assess them for the quality of the questions they ask you. Any adviser that proposes or recommends doing anything before they have a reasonable understanding of your needs is a salesperson, first and foremost. In all probability, that’s not the key skill you’re looking for.

50 Common Causes of Family Business Conflict ... and how to deal with them – Details, episodes & analysis

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50 Common Causes of Family Business Conflict ... and how to deal with them – Details, episodes & analysis

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