The Sales Ops Effect – Détails, épisodes et analyse

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The Sales Ops Effect

Charlene Thompson

Business & Entrepreneuriat

Fréquence : 1 épisode/14j. Total Éps: 77

Welcome to the Sales Ops Effect where we optimise sales operations to grow businesses. Maximise Your Revenue Potential - Optimise Your Sales Strategy For Sustainable Growth If you're ready to drive your business forward visit us here https://soet.salesopseffect.com/growthinsight

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Données mises à jour le 04/07/2026

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🇬🇧 Grande Bretagne - Management
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https://soet.salesopseffect.com/solsjoin
13 partages
https://soet.salesopseffect.com/1to1examplevid
10 partages
https://salesopseffect.com/library
10 partages

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Key Metric: Closed Won trend (S4, Ep 15)

Saison 5 · Épisode 15

mardi 3 septembre 2024 • Durée 05:12

The Sales Ops Effect is a podcast dedicated to driving predictable growth in small to medium-sized businesses through effective sales operations. Hosted by an experienced sales operations expert, the podcast dives deep into the metrics and strategies that enable sustainable business growth.

Welcome to The Sales Ops Effect Podcast!In this episode Key Metric: Closed Won trend (S4, Ep 15), Charlene dives into the essential "Closed-Won" metric, a cornerstone for driving predictable growth and establishing successful client relationships.

Charlene emphasizes the importance of a legally binding agreement as the true definition of a closed deal, cautioning against the pitfalls of premature celebrations. She explains how tracking trends in Closed-Won can reveal seasonal fluctuations and set realistic expectations, helping your team stay grounded in reality.

Charlene also offers actionable insights on how to break down this crucial metric by opportunity type, services, and industry.

This approach allows for a more nuanced understanding of your business's performance, uncovering growth opportunities and potential challenges across different sectors.Whether you’re in sales, leadership, or operations, this episode is packed with strategies to help you analyze Closed-Won trends effectively and use this data to inform your growth strategies.

Don’t miss out on this deep dive into one of the most critical metrics in sales operations

.Book Your 30-min Consultation Call

Achieve sales growth with clarity, not guesswork.
https://soet.salesopseffect.com/30minappt

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

#SalesOpsEffect #Accountability #Leadership #BusinessStrategy #SelfDevelopment #Podcast

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What Metrics help you to Strategise and Grow?

mardi 27 août 2024 • Durée 13:56

What metrics help you to strategize and grow? The Sales Ops Effect is a podcast dedicated to driving predictable growth in small to medium-sized businesses through effective sales operations. Hosted by an experienced sales operations expert, the podcast dives deep into the metrics and strategies that enable sustainable business growth Welcome to the Sales Ops Effect podcast!In this episode, What metrics help you strategise and grow (S4, Ep 14) Charlene introduced strategic growth metrics and their importance in providing a comprehensive view of the business. She also presented a detailed overview of sales metrics, emphasizing the significance of trend charts in understanding business performance. Lastly, she offered her services as a sales operations expert to help analyze these metrics and make informed sales strategy decisions Book Your 30-min Consultation Call Achieve sales growth with clarity, not guesswork. https://soet.salesopseffect.com/30minappt Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business. #SalesOpsEffect #Accountability #Leadership #BusinessStrategy #SelfDevelopment #Podcast

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Accountability with Kirsty Carr

Saison 4 · Épisode 13

mardi 20 août 2024 • Durée 34:15

Accountability with Kirsty Carr (S4, Ep 13)

Welcome to the Sales Ops Effect podcast!In this episode, Charlene and Kirsty Carr, a seasoned business strategist with 18 years of experience, delve deep into the topic of accountability in leadership.

They explore how accountability extends beyond mere task management, emphasizing its role in personal and professional growth.Kirsty highlights the importance of empathy and self-awareness in effective leadership, urging listeners to embrace their unique rhythms and prioritize self-development.

Their conversation challenges conventional views on accountability, offering insights into fostering a culture of trust and intentionality within organizations.Join us as we uncover actionable strategies to enhance leadership skills and drive sustainable business practices. Plus, don't miss the opportunity to take Kirsty Carr’s Business Quiz SmallTweaksforBigLeaps

Take Kirsty Carr’s Business Quiz to discover the gaps in your business and gain a clear direction for improvement. Just answer 21 questions, and we'll send you a personalised report.SmallTweaksforBigLeaps

Introducing our new video guide, "1:1 Direction Call Example Q&A," offering an exclusive glimpse into transformative insights that can reshape your approach to sales. Tailored for small business owners and sales professionals managing their operations, this resource provides practical Q&A sessions that highlight effective strategies and illuminate the bigger picture of sales success.

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

Behind the Scenes Part 3 - Adapting after feedback (S4, Ep 12)

mardi 13 août 2024 • Durée 10:22

Welcome back to the Sales Ops Effect Podcast! In today’s episode, Behind the Scenes Part 3 - Adapting after feedback (S4, Ep 12)

In this behind-the-scenes episode, we discuss the importance of adaptability in sales operations. Learn how to balance clarity with effective positioning, navigate feedback, and avoid perfectionism.

Charlene stressed the importance of finding a balance between adaptation and efficiency in business operations, using her own experience with creating a new sales page as an example. She also underscored the need for planning and organizing tech updates to avoid potential issues.

Tune in next time for a guest episode with Kirsty Carr with more tips on managing your year-on-year numbers and utilizing your CRM.

Learn how to stabilize your business operations to foster growth, understand your data to make informed decisions, and build a solid foundation for long-term success.

Let's connect on LinkedIn! Follow my profile to stay updated with insights, tips, and discussions on sales operations and business growth. Looking forward to networking with you all! @Charlene Thompson MAPM

⁠"1:1 Direction Call Example Q&A," ⁠⁠offering an exclusive glimpse into transformative insights that can reshape your approach to sales. Tailored for small business owners and sales professionals managing their operations, this resource provides practical Q&A sessions highlighting effective strategies and illuminating the bigger picture of sales success.

#SalesOpsEffect #BusinessGrowth #SalesStrategy #RevenueForecasting #SmallBusiness #Podcast

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Behind the Scenes Part 2 - Goal Planning (S4, Ep11)

Saison 4 · Épisode 11

mardi 6 août 2024 • Durée 15:56

Welcome back to the Sales Ops Effect Podcast! In today's episode, “Behind the Scenes Part 2 - Goal Planning”

In our previous episode, we explored my shift from offering courses to focusing on services. While my courses are still available, I'm prioritizing services to deliver more impactful results for more people.

In this episode, I'll dive into my planning process, discussing the numbers and goals that drive my business strategy. We'll touch on the importance of having a CRM (Client Relationship Management system) and how it's not just a digital filing cabinet. When used correctly, a CRM can provide live insights into your business through reports and dashboards, highlighting both leading and lagging indicators.

We'll cover:

The necessity of a CRM for effective business management

How to set up and utilize reports and dashboards

The difference between revenue (lagging indicator) and metrics like new opportunities (leading indicators). And much more!

Join me as we continue to unpack the strategies behind successful business management. Your feedback is invaluable—share your thoughts on goal planning and win rate calculations. And don't forget to check out our other episodes for more tips and tricks to elevate your business. See you next time!

View my NEW Services

Introducing our new video guide,⁠ "1:1 Direction Call Example Q&A," ⁠offering an exclusive glimpse into transformative insights that can reshape your approach to sales. Tailored for small business owners and sales professionals managing their operations, this resource provides practical Q&A sessions that highlight effective strategies and illuminate the bigger picture of sales success.

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

Behind the Scenes Part 1 - Services (S4, Ep10)

Saison 4 · Épisode 10

mardi 30 juillet 2024 • Durée 10:21

Welcome back to the Sales Ops Effect Podcast! In today's

episode, “Behind the Scenes Part 1 - Services”

Charlene takes us behind the scenes of her recent business developments and future plans, focusing on expanding her services to small and medium-sized businesses.

Join us for a candid discussion about the real challenges and solutions in sales operations, as Charlene explains the nuances of her services, from small group accountability sessions to comprehensive one-on-one programs.

Learn how to stabilize your business operations to foster growth, understand your data to make informed decisions, and build a solid foundation for long-term success.

View my NEW ServicesIntroducing our new video guide,⁠

"1:1 Direction Call Example Q&A," ⁠offering an exclusive glimpse into transformative insights that can reshape your approach to sales. Tailored for small business owners and sales professionals managing their operations, this resource provides practical Q&A sessions highlighting effective strategies and illuminating the bigger picture of sales success.

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

#SalesOpsEffect #BusinessGrowth #SalesStrategy #RevenueForecasting #SmallBusiness #Podcast

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Body work with Paula James

Saison 4 · Épisode 9

mardi 23 juillet 2024 • Durée 43:38

Welcome back to the Sales Ops Effect Podcast!In today's episode, “Body work with Paula James"

We shift our focus to the critical aspects of physical well-being in the workplace. Paula James, a highly respected movement specialist with over two decades of global teaching experience, joins us to explore practical strategies aimed at combating the prevalent exhaustion often encountered in office environments.

Paula shares actionable self-care techniques that not only reduce physical strain but also enhance focus and promote better interpersonal connections throughout your workday. By implementing these strategies, you'll reclaim vital energy, allowing you to fully enjoy your evenings and weekends.

Join us as we uncover how integrating these practices can lead to significant improvements in workplace efficiency and overall job satisfaction.

This is the Sales Ops Effect, where we empower small to medium-sized businesses with actionable insights for sustainable growth and a healthier, more productive workforce.

Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

#SalesOpsEffect #PhysicalWellbeing #WorkplaceEfficiency #SelfCare #Productivity #Podcast

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Sales Stages: Close

Saison 4 · Épisode 8

mardi 16 juillet 2024 • Durée 13:55

Welcome to the Sales Ops Effect podcast!

In this episode, we dive deep into the final stage of the sales process: the close stage. This crucial phase is multifaceted, often encompassing two or three sub-stages. We'll break down the intricacies of closing a deal, exploring:

Close Lost

Common reasons for losing deals, such as competition, in-house decisions, and changes of heart.
The importance of recording why deals are lost to gather valuable insights for future strategies.

Close Won

The significance of securing a signature to officially close a deal.
The pitfalls of premature celebrations and the organizational confusion they can cause.
A real-life example of how prematurely announcing a deal led to internal misinformation.

Close Not Qualified

Defining and differentiating deals disqualified during the qualification or development stages.
The purpose of this classification in providing clarity on deals not pursued due to a lack of fit or capability.

We'll also discuss the importance of data-driven decision-making, the role of CRM systems like Salesforce and HubSpot, and the necessity of maintaining integrity in sales reporting to prevent future complications.Thank you for joining us today! If you have any questions or comments, please let us know. See you next week!

Introducing our new video guide, "1:1 Direction Call Example Q&A,"

offering an exclusive glimpse into transformative insights that can reshape your approach to sales. Tailored for small business owners and sales professionals managing their operations, this resource provides practical Q&A sessions that highlight effective strategies and illuminate the bigger picture of sales success. Gain invaluable perspectives and strategies to elevate your sales game and drive sustainable growth in your business.

Sales Stages: Negotiation

Saison 4 · Épisode 7

mardi 9 juillet 2024 • Durée 07:05

Welcome back to Season 4, Episode 7 of the Sales Ops Effect Podcast!

In today's episode, "Sales Stages: Negotiation," Charlene leads us through the intricate world of negotiation within the sales process. In the fast-paced realm of sales, negotiation often stands as a pivotal stage, where deals are won or lost.

Charlene advocates for separating negotiation from other stages to gain a clearer understanding of timeframes and potential roadblocks. She shares insights into how this separation can streamline processes and expedite deals.

Drawing from her extensive experience, Charlene underscores the importance of efficient negotiation techniques and the need for proactive communication. By identifying and addressing client needs early on, sales professionals can navigate negotiations more effectively, ultimately leading to better outcomes.

Charlene also introduces a valuable new resource she created: a guide featuring examples and answers to frequently asked questions from her one-to-one direction calls.

This freebie is designed to help you navigate common challenges and improve your sales process.

https://soet.salesopseffect.com/1to1examplevid

#SalesOpsEffect #SalesStages #Negotiation #SalesStrategy #SalesManagement #SalesCycle #Podcast #Season4 #EffectiveCommunication #SalesSuccessveed.io

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Sales Stages: Proposal

Saison 4 · Épisode 6

mardi 2 juillet 2024 • Durée 09:28

Welcome to Season 4, Episode 6 of the Sales Ops Effect Podcast!

In this episode, “Sales Stages: Propose” Charlene delves into the proposed stage of the sales process. She highlights the importance of thorough checks, correct system usage, and keeping the operations and delivery team informed about the sales process, especially in small organizations.

Charlene explains how separating the proposal stage from the negotiation stage can help ensure accuracy and prevent errors. She emphasizes the need for reliable communication channels to avoid misunderstandings and underscores the importance of using language that best suits your business.

Charlene also introduces a valuable new resource she created: a guide featuring examples and answers to frequently asked questions from her one-to-one direction calls. This freebie is designed to help you navigate common challenges and improve your sales process.

Access the Freebie - 1:1 Direction Call Your Q&As Answered - https://salesopseffect.com/library

#SalesOpsEffect #SalesStages #ProposalPreparation #SalesStrategy #SalesManagement #SalesCycle #Podcast #Season4 #ClearCommunication #SalesEfficiency

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