The Retail Insider Podcast Network – Détails, épisodes et analyse

Craig and Leucepe (Leo) Martinez, Program Director at eTail Toronto, discuss the upcoming eTail Toronto conference, set to take place on September 25-26 at the Hyatt Regency Toronto (Register here). The event, known for its practical and actionable insights, will gather over 300 attendees and 75 speakers, offering a comprehensive exploration of the latest trends and challenges in eCommerce. Martinez emphasizes that eTail Toronto is not just a conference but a community, having supported the retail industry through major changes since 1999.

The conference will cover key themes such as the connected customer journey, digital transformation, and the critical role of AI in retail. Martinez highlights the importance of real-world use cases, focusing on how retailers are leveraging human-centric AI to optimize the customer experience. Day two will explore the needs of the modern consumer, emphasizing storytelling, purpose-led brands, social commerce, and sustainability in retail.

Networking opportunities are a major focus at eTail Toronto, with over 10 hours dedicated to structured activities, including meetups, roundtable discussions, and private events. Martinez encourages attendees, especially first-timers, to make the most of these opportunities to build valuable connections. The conference promises to be a dynamic event, offering both education and networking to advance the retail industry in Canada.

Retailers & Brands – Get 20% off your tickets to eTail Toronto with code RETINSIDER – [Register Here]

Interviewed this episode:

• Leucepe (Leo) Martinez, Program Director at eTail Toronto
• eTail Toronto

This podcast is the audio version of the The Interview Series video podcasts by Retail Insider Canada are available through our Retail Insider YouTube Channel where you can subscribe and be notified when new video episodes are available.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

LinkedIn: www.linkedin.com/in/CraigPattersonToronto
Instagram: @craig_patterson_toronto
Twitter: @RI_EIC

Follow Retail Insider:

LinkedIn: www.linkedin.com/company/Retail-Insider
Facebook: https://www.facebook.com/RetailInsider/
Twitter: @RetailInsider_
Instagram: @Retail_Insider_Canada

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Dustin Fuhs, Editor-in-Chief at Retail Insider, discuss nearly four years of retail industry evolution during Fuhs’ tenure with the publication. They reflect on the significant impacts of the COVID-19 pandemic, which brought about numerous challenges such as lockdowns, bankruptcies, and rapid adaptations within the retail sector. Fuhs shares insights into how Retail Insider managed to navigate through these turbulent times by staying flexible and responsive to the changing needs of their readership.

Throughout the conversation, Fuhs highlights several memorable stories and milestones, including the closures of major retailers including the Disney Store, Nordstrom, and Target. He recounts the secretive and strategic nature of their work, from holding exclusive news about IKEA’s downtown Toronto store to the expansion of Indochino under Drew Green’s direction. The discussion also covers the rise of experiential retail, with examples like Tesla and Apple stores, and Fuhs’ passion for immersive retail experiences.

As Fuhs prepares to step down from his role, he reveals his future plans, including the launch of his new venture, The Immersive Lab, which focuses on creating unique retail and experiential environments. He expresses his gratitude for the relationships and experiences gained during his time at Retail Insider and looks forward to continuing to contribute to the industry in new ways. Patterson and Fuhs conclude by emphasizing their ongoing commitment to staying connected and discussing the ever-evolving landscape of retail.

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Interviewed this episode:

• Dustin Fuhs, Editor in Chief at Retail Insider
• Retail Insider

This podcast is the audio version of the The Interview Series video podcasts by Retail Insider Canada are available through our Retail Insider YouTube Channel where you can subscribe and be notified when new video episodes are available.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

LinkedIn: www.linkedin.com/in/CraigPattersonToronto
Instagram: @craig_patterson_toronto
Twitter: @RI_EIC

Follow Retail Insider:

LinkedIn: www.linkedin.com/company/Retail-Insider
Facebook: https://www.facebook.com/RetailInsider/
Twitter: @RetailInsider_
Instagram: @Retail_Insider_Canada

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig  interviews Christina Morrow, Founder at Vancouver-based Wicked Rose, about Morrow’s journey of creating a groundbreaking women’s martial arts activewear brand. Morrow shares her personal motivation, driven by the lack of suitable clothing options for women in martial arts, which led her to develop a brand that combines high quality, performance-oriented apparel with size inclusivity up to 5XL. Morrow’s six-year experience in Muay Thai, and her dissatisfaction with existing offerings, inspired her to research and eventually create a line of activewear that caters specifically to women’s needs in martial arts.

Morrow discusses the unique design challenges and solutions Wicked Rose offers, like the introduction of non-see-through spats with high waistbands to ensure comfort and functionality during intense training sessions. Morrow’s approach involved meticulous product development, including gathering feedback from the martial arts community and incorporating innovative design elements to address common issues faced by women in martial arts. Her collaboration with a tattoo artist friend brings a unique aesthetic to the brand, making it stand out in a market saturated with generic designs.

The conversation concludes with Morrow’s future ambitions for Wicked Rose, including its upcoming Kickstarter campaign aimed at broadening the brand’s reach and introducing sustainable practices in activewear production. They touch upon the potential expansion into retail and the vision of establishing Wicked Rose as a globally recognized activewear brand founded on principles of empowerment, innovation, and inclusivity.

Interviewed this episode:

• Christina Morrow, Founder at Wicked Rose
• Wicked Rose
• [Kickstarter Campaign Link]

This podcast is the audio version of the The Interview Series video podcasts by Retail Insider Canada are available through our Retail Insider YouTube Channel where you can subscribe and be notified when new video episodes are available.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

LinkedIn: www.linkedin.com/in/CraigPattersonToronto
Instagram: @craig_patterson_toronto
Twitter: @RI_EIC

Follow Retail Insider:

LinkedIn: www.linkedin.com/company/Retail-Insider
Facebook: https://www.facebook.com/RetailInsider/
Twitter: @RetailInsider_
Instagram: @Retail_Insider_Canada

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show).~

Craig and Sarah discuss growth at Mastermind Toys over the course of the pandemic, much of which was through online channels that saw significant improvements with technology as well as easy payments made possible through PayPal.

• Sarah Jordan - CEO of Mastermind Toys
• Mastermind Toys

The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show).~

Craig interviews Nathaniel Hausmann, North American president of Swiss chocolate brand Läderach, which expanded into Canada shortly before the pandemic. The chocolate retailer is now expanding aggressively in North America and will be opening more locations in Canada.

• Nathanael Hausmann - President of Läderach North America
• Läderach 

The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show)~

This week Craig and Lee talk about Retail Insider marking 10 years of operations, including how the news platform got started and some memorable happenings in the Canadian retail industry during that time.

Craig Patterson founded Retail Insider in April of 2012 in Vancouver. Operations are now run out of Toronto where Patterson relocated in 2016. This spring Retail Insider is launching Retail Insider the magazine and other initiatives will also be announced this spring.

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show).~

Craig has a conversation with Graham Wong, founder and CEO of flexible workspace concept LAUFT, about its plans for the future which includes locations within shopping centres and even retailers.

• Graham Wong, Founder | CEO of LAUFT
• LAUFT

The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show).~

Craig has a discussion with Robert K. Brown, Solutions Engineer at Axis Communications, about topics including intelligent analytics and artificial intelligence, machine learning, and how cameras are being used as a tool to coordinate the enhancement of the overall retail experience in stores.

• Robert K Brown, Solutions Engineer at Axis Communications
• Axis Communications

The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

Craig and Ethan Song discuss Ethan’s new NFT venture that he launched following his exit from Frank And Oak, as well as his analysis of the future of retail post-pandemic. 

• Ethan Song - Chief Executive Officer at RareCircles
• RareCircles

The Interview Series podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players. Also check out our The Weekly podcast where Craig and Lee discuss popular content published on Retail Insider which is part of the The Retail Insider Podcast Network.

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/

~If you would like to subscribe to only Canadian retail discussions between Craig and Lee by Retail Insider, a separate "The Weekly" podcast show is now available (link to Apple Podcast show). If you would like to subscribe to only interviews by Retail Insider, a separate "The Interview Series" podcast show is now available (link to Apple Podcast show)~

This week Craig and Lee talk about the Hudson’s Bay store which will be departing Bloor Street in downtown Toronto this year after nearly 50 years of operations. The shocking news will lead to big changes for Toronto’s downtown core.

The Weekly podcast by Retail Insider Canada is available on Apple Podcasts, Stitcher, TuneIn, Google Play, or through our dedicated RSS feed for Overcast and other podcast players.

• Hudson’s Bay to Close Bloor & Yonge Department Store in Downtown Toronto [Exclusive]
• Retail Insider in South Africa: Sandton City Retail Node Tour
• Retail Insider in South Africa: Menlyn Park Shopping Centre Tour

Subscribe, Rate, and Review our Retail Insider Podcast!

Follow Craig:

• LinkedIn: www.linkedin.com/in/CraigPattersonToronto
• Instagram: @craig_patterson_toronto
• Twitter: @RI_EIC

Follow Retail Insider:

• LinkedIn: www.linkedin.com/company/Retail-Insider
• Facebook: https://www.facebook.com/RetailInsider/
• Twitter: @RetailInsider_
• Instagram: @Retail_Insider_Canada

Listen & Subscribe:

• Apple Podcasts
• Spotify
• Overcast
• Stitcher

Share your thoughts!

Drop us a line at Craig@Retail-Insider.com. You can also rate us in Apple Podcasts or recommend us in Overcast to help more people discover the show!

Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/