The Customer Success Leadership Podcast - Détails, épisodes et analyse

The Customer Success Leadership Podcast is for Founding CS Leaders, Directors, VPs, Heads of CS, and CCOs who want to build the strategy and influence that make CS indispensable to the business.

I’m Angeline Gavino, Founder of CS RevSpeak. I’ve spent 17+ years in B2B SaaS, starting my CS career at a $13B public company before building and scaling CS organizations at four startups. 

My mission is to elevate how Customer Success is led across our industry, so more businesses rely on CS for durable revenue growth: the revenue it keeps, the revenue it grows, and the customer insight that shapes what it builds next. 

The goal is a CS leader who is in the room when those decisions are made, with the credibility to shape them and the results to back them up. That work starts with you, because how CS is treated inside a company is on the person leading it.

Great CS leaders lead in every direction. Each episode takes on one of them: leading the function, leading up, leading across, leading the team, and leading yourself. You’ll hear solo episodes, conversations with CS leaders, and client stories from leaders who have made these shifts.

New episodes drop every other week.