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TitreDateDurée
S5E36 - Devon Hennig negotiating the salary without fear21 Oct 202400:48:13

Devon Henning of Board Room Confidential joins us to discuss the what, how, and why around compensation from the candidate level. the misalignment of compensation.  Learning how to negotiate salary without fear. Understanding short term thinking vs long term as you. 

 

What are you waiting for?  Time to reserve your spot at www.surfandsales.com

 

S5E35 - Appy Choudhary - How far your xDR should qualify first meetings.30 Sep 202400:36:47

Appy joins us and discuss building a sales development to IPO.  Understanding the lock-up periods post IPO.  What a multi-channel approach really means in 2024. 

What are you waiting for?  Time to reserve your spot at www.surfandsales.com

 

S5E25 - Shawn Rhodes - What makes exceptional sales people exceptional22 Jul 202400:32:30

Shawn Rhodes of Bulletproof Selling joins us on the Surf and Sales podcast to discuss   The soft side of the metrics that are overlooked. How to manage the fear in the moment. The best ways to get into conversations with the people you want and bypass the gatekeepers.

What are you waiting for?  Time to reserve your spot at www.surfandsales.com

 

S3E42 - What's broken about the sales recruiting model with Kurt Wilkin26 Sep 202200:44:34
Kurt Wilkin has been doing sales and executive recruiting for a very long time. And he shares what's broken and how to fix it. 


What's wrong with the recruiting pricing model
Retrain your brain on how to leverage the recruiter relationship better
Why do most companies not get the recruiter relationship wrong?
The blindspots of entrepreneurs when it comes to growing
The four questions you should ask about your current team to grow to the next level
Does your employee have the experience and skills to get to the next level? 

S3E41 - Just shut and do it, it will be ok. with Keith Daw05 Sep 202200:40:50

Keith Daw has an amazing story. After spending years working for others, he cut the cord and built his own business. He shares his advice on how to:

The mindset founders struggle with.
You pay me to tell me what to do, not what you want to do
Deciding to bet on yourself and cut the W2
Figuring out your pricing and contracts when starting your consulting business.
What about the ROI phrase

S3E40 - The Velocity of Prospecting with Vlad Karukes05 Sep 202200:44:43
Vlad's first job was selling popcorn on his bike. Now he is an enterprise salesperson selling 6 and 7-figure deals with multi-year sales cycles. He shares amazing insights around the growth mindset and how to achieve your dreams.


Understanding your customer before you speak with them
Your growth in sales will be based more than on your work experience
Working on your confidence in sales
The key to success starts with repairing the damage from growing up

S3E39 - ROI is Dead and More with John Barrows31 Aug 202200:57:05

It's always fun chatting with our good friend John Barrows.

 

This is a recording of the live Bonfire Session we did with him on the topic of ROI is dead, and we answered questions from the crowd as well. 

S3E38 - Everything is broken — just get comfortable with it, with Todd Busler29 Aug 202200:37:33
Todd brings a unique perspective to sales leadership and being a founder. Going all the way back to his time as a Sales Engineer, the first GTM hires to VP of Sales, and finally a founder.


Seeing the problem vs. taking the leap of faith
The first step to becoming a founder
What the MVP should look like and how not to overbuild
What makes the best first GTM salesperson
Optimizing growth for people who want to learn
Improving the relationship between the AE and Sales Engineer

S3E37 - The Buddha of Sales with Denis Champagne22 Aug 202200:43:49

Selling is a spiritual experience. This was just one of the knowledge bombs dropped by our guest Denis Champagne. Denis is one of these folks who have so much wisdom about life, not just life, and a ton about sales including:

Winning is about the achievement, not beating the opponent
The discipline to be good

Realizing that sales about treasures of the heart

It's easier to change plans than not to make them.
You can hide the face but not the voice, especially in prospecting.
Personal wealth is preceded by personal growth
Target,  Execution, Account for Activity, Measure, Manage, Success

S3E36 - Building a Team of Teams with Richard Sgro of Insight Partners22 Aug 202200:45:00
Richard has a unique and different background in becoming a sales leader. Going from product to solutions engineering to VP of Sales. 


Why does a VC have a VP of Sales and Customer Success
Coming from product engineering to a sales leader
Is your sales team Wolf of Wall Street or Moneyball
Is product management the future of sales
What founders do not understand what they need in go-to-market strategy, hires, and companies
What's the difference between a VP of Sales at $1m, $5m-$10m
What has this person done vs what have they been a part of
It's ok to hire the #2 or #3 rep on the sales team

S3E35 - Advice from Richard and Scott with Jordan Freedman22 Aug 202200:44:56
A reverse episode where we let the guest ask all the questions. Here are just a few.


How do you know which sales methodology is the right one for you?
How do you choose the right type of mentor?
What books are you reading?
Painting pictures of pain
How do you run a discovery call?
How do you determine access to authority?

S3E34 - People are the biggest problem — and the solution with Nick Larson22 Aug 202200:34:05
Nick has always loved chasing revenue and waves. He shares his experiences of each

Why chase revenue
What is the value of performance reviews
Getting your first customer
How to find your first customer
Do you have an adaptability question
Taking something you are good at and apply to something you are bad at
S3E33 - 3 Symptoms of Burnout with Emily Johnson01 Aug 202200:41:42

Through her own experiences, Emily recognized where her passion for success caused her to burn out and turned it into her business. She shares a ton of real-world and practical advice so we can all feel a little less stress.

You don't have to meditate to be mindful
Resilience and Prevention 
The primary differences in how people experience
Recognizing the triggers of your burnout
When you define your personal worth based on your success
Recognizing 
Where to start when you are feeling burned out.

S5E24 - Meshell Baker - the value of vocalizing frustration vs being negative08 Jul 202400:33:54

BAM!  This episode will leave you craving more of Mesheel Baker! Her wisdom is amazing and she is the master of inspiration. Here's a few nuggets to wet your whistle. Recognizing something that feels impossible and exhilerating at the same time is something to focus on. Chaos is merely an illusion. And your circumstances are external and temorary, your confidence is internal and unlimited.

 

S3E32 - Your level of income will never exceed your level of self-worth, with Elyse Archer25 Jul 202200:56:41

Elyse took her annual 6-figure income to 7-figures in 6 weeks, literally.  She shares her growth and is over the hump of the fear. 

Getting unstuck from the $150 OTE is more than about the money
Sales are not just about the hustle
Difference between masculine and feminine energy
Feminine is about play, fun, relationships, the journey
Masculine energy, the destination, structure, where you are going
Leaning into your intuition in your sales process
The difference between 6-figure and 7-figure income people

S3E31 - It's not all about "A" players with Mark Smith20 Jun 202200:50:36

Mark Smith tells it how it is. A VP of Sales multiple times over, he has dabbled in politics, consulting, advising and investing. So why leave everything behind and take a sabbatical? We sit down with Mark to discuss how his definition of success has evolved over the years, and the lessons he hopes to impart upon the next generation of sellers and leaders.

S3E30 - Why a No-Commission Sales Team is Right for You13 Jun 202201:00:33
What if you could prove that a higher based salesperson with no commission would be happier, perform better, and reduce your retention?  That's exactly what we discuss in this live Bonfire Session. Topics include:   Why do commissions even exist.
What is recruiting like for a no-commission sales organization?
How does this affect your customer's experience?
How do you set goals?
How do you have the conversation with underperformers?
S3E29 - When Mom Says "I Don't Think You'd Be Good in Sales" with Molly Grossman13 Jun 202200:47:12

Recognition that shows value more than the promotion itself.
Managing a team of North American SDRs from the UK
Learning how to let go lets you have more control
What could you do to position yourself for the next role as an SDR
Accelerate out of your current role.

S3E28 - Ask Scott and Richard Anything, Straight from The Crow's Nest with Travis Matthews of Docusign06 Jun 202200:53:12

The Crow's Nest is a special place in Costa Rica where sincere and intimate conversations happen with attendees. We want to create the same moments away from Costa Rica and this is one of those episodes 

What to do when transitioning your role
Navigating the interview process
Recruiters are the gatekeeper 
Shrinking the delta between idea and action
Why you don't need to SEO Amazon when you write a book.

S3E27 - How to Support Mental Health With Your Sales Team27 May 202201:28:04

A special episode with our friends from Salesforce supporting your team around the topic of mental health. 

Amazing insights are shared by Niraj Kapur, Lindsey Boggs, Elyese Archer, Richard Harris and Marcus Chan

S3E26 15 minutes Tyler Bennet Asks Richard Questions27 May 202200:16:04
An impromptu podcast episode. Decided to let the guest interview the host. Tyler asked some awesome questions and the answers will surprise you. 1. How does your newsletter play into your overall strategy?

2. How do you measure yourself when you aren't held accountable to a number as a solo-preneur

S3E25 - LIVE Bonfire Session - Unique Gifting and Personalization to Inspire Human Connections23 May 202200:50:50

RevOps leaders are focused on providing their teams with support and outreach strategies to boost engagement with prospects and customers. In our digitally-saturated world, it’s more important than ever to include personalized touchpoints into sales workflows.

How do you use your gifting process to keep prospects engaged during a long sales cycle?
What percentage of gifts are branded vs. un-branded?
And this is what people get wrong about the whole gifting idea.?
When gifting goes wrong
Should gifting be used in the recruiting stage
Using a sequence of gifts through the sales cycle

S3E24 - The Ultimate RevOps Discussion with Feras Abdel of Outreach02 May 202200:39:51
Feras started in sales and fell in love with revenue operations after carrying a bag for years. He shares amazing insights on Revenue Operations best practices.


The value of a sales focus being in RevOps
Running rev ops with 20 employees vs 1,000
Understanding the revenue lifecycle
Recognizing enterprise risk
Tool familiarity cannot be the only hiring criteria
The pitfalls of 3rd party full-time contractor
Should RevOps have variable compensation
What does an advisor even do

S3E23 - Here to make salespeople happy with Scotland Foss of Scratchpad25 Apr 202200:49:36

Rare is the first head of sales making it past 18 months at a startup. Scotland is in rarified air and shares his experiences with us including: 

Go to market workspace
First 18 months as head of sales at 16 months
The priorities of a new head of sales for the first 16 months
Build a capacity plan vs forecasting plan
Don't overly process in the early stages
3 Types of early-stage revenue operators
Recapturing the momentum after a miss
Pricing integrity 

S5E23 - Matt Wolach - Stop blaming the macro economic situation on poor revenue.01 Jul 202400:41:29

Matt Wolach joins us on the Surf and Sales podcast to discuss why the best products have the worst sales motion. How hating to lose is better than wanting to win.

What are you waiting for?  Time to reserve your spot at www.surfandsales.com

 

S3E22 - Picking Scott and Richard's Brain with Zac Scalzi25 Apr 202200:43:22
A must-listen episode! An interesting episode where the guest asks all the questions. Zac came prepared and asked some of the best questions everyone thinks about.

 

Where do you invest in sales post-Series A to scale? What are the steps and in what order to best define product-market fit? How do we go from nice-to-have to must-have? 
S3E21 - Do what you shouldn't with Nadja Komnenic18 Apr 202200:48:29

It's never about personalization at scale, its about relevancy at scale and Nadja shares these best practices as well as others

What its like to turn down $30m and stay bootstrapped
Building a community from the ground up
Why LinkedIn is a requirement for all employees
Leading a team through the Ukrainian crisis
Personalization at scale is misaligned
Proper monetization of your community

S3E20 - What Sales Engagement and Intelligence Means for Your Team18 Apr 202200:42:57
A live conversation with Max Altschuler of Outreach.io to discuss everything under the sun related to sales engagement including:
The cross-over between Sales execution, sales engagement, sales forecasting, conversational intelligence
What people get wrong about sales engagement
When scaling, best practices for revamping and who manages sequences
Will AI take away the SDR role
S3E19 - The Skill Up Acceleration of Covid with Alex Meade18 Apr 202200:42:15
A fascinating conversation with Alex Meade about coming from a marketing and development perspective to lead business development and sales efforts.

When you are in marketing and have to figure out sales.
The differences between marketing and sales emails.
What do you do when the tasks become too much for one person.
Evolving your ICP as your business grows
In love with teaching and coaching
Maximizing time as a sales team of one.
S3E18 - The Side Hustle Isn't Always Glamorous with Joel Lalgee04 Apr 202200:47:06

The challenges of the side hustle people don't talk about. 
The challenges of recruiting in 2022
What a start-up should know about hiring recruiting
There is a shortage of good recruiters
What are the skillsets of a good recruiter
Stop trying to hire the perfect product when you hire people

S3E17 - Strategically Break the Rules in Sales with Chris Bogue28 Mar 202200:52:59

Sometimes we get so process-oriented, we lose sight of the creativity in sales. Chris Bogue is on a mission to change that. Check out his insights on all of these topics.

Video and comedy is perfect for selling to the elite
Play to the top of your intelligence
Speak from the hear is key to comedy and sales.
Permission mindset is the same in comedy and sales
Content that educates, informs and entertains
S3E16 - Why Your AEs must do prospecting even with SDR support with Anthony Netoli of Outreach.io28 Mar 202200:50:12
The #Sales AEs who prospect their own business are often the most successful. This Live Surf and Sales Bonfire Webinar explores this topic deeply with Anthony Netoli of Outreach.io who lives this every day.

He shares his insights, wisdom and takes questions from the audience about optimally performing sales prospecting as an individual contributor while also coaching his SDR and BDR partners.
S3E15 - My Rap Career was Shorter Than a VP of Sales Ding Zheng21 Mar 202200:47:29
One of the most creative salespeople in the game. Ding has turned the sales thought leadership world upside down. Enter the Sales Evangelist.
  • The creator economy
  • The Sales Evangelist
  • Co-Selling where the reference is coming from matters
  • Thought Leader vs. Evangelist
  • If most people are saying yes to your prices, you are not charging enough
S3E14 - The Tequila & Sales Episode with Jason Riedel14 Mar 202201:14:34

This episode is like a Marvel movie with a secret scene. 

  • When an engineer builds a sales tool
  • Recruiting is a sales job, and what makes a good communicator
  • How should Heads of Sales work with a CTO
  • There is only so much you can do to save an employee
  • The pressure of results on sales from an outside point of view.
  • Are sales targets misaligned to customer happiness?
  • Salespeople get paid for immediate results, engineers get paid for future performance
  • Compensation reflective of ownership
  • How to get more stuff done when sales and engineering communicate well.
S3E13 - A No Commission Sales Org with Erol Toker14 Mar 202200:50:31

Listen to 2nd half of this episode first! It's hard being a founder. However, they bring a fresh perspective. Erol brings an amazing point of view about the no commission sales world and a whole lot more

Eliminating manual data entry into CRM
Getting to the quality data from your quantity data
Why your SMB, MM, Enterprise sales experience is not that important 
What it means to hire a sales leader too early or too late
Understanding your customer maturity model
The value of eliminating commissions in your sales model

S5E22 - Archie Hollingsworth of Fyxer.ai - From farming to tech entrepreneur24 Jun 202400:44:50

Archie joins us on the Surf and Sales podcast to discuss the mistakes you will make on your start-up ideation journey. He also gives the best advice on how to find the right thing to focus on as you build your start-up idea or side hustle.

What are you waiting for?  Time to reserve your spot at www.surfandsales.com

 

S3E12 - Crow's Nest - Career Advice with Eric Steeves14 Mar 202200:41:05

This is a different episode. Its the one where the guest comes on and asks for career advice.  Eric is a fractional CRO looking to build his brand and business. He's helped start several sales teams and is trying to figure out "scaling". 

We won't give it away too much in the show notes. Listen in and learn.

What it means to sell to SaaS companies when you don't have a lot of Saas experience
Which comes first on LinkedIn, content on connections
Your brand claims you, you don't claim your brand

S3E11 - Event Planning is the 5th Most Stressful Job with Alan Newton07 Mar 202200:41:13
So often we think of founders as technical founders. There are also operational founders. Alan is one of them and shares a lot of knowledge from that perspective and building a company in a crowded market. 

 

How do you know when you have a product-market fit?
What happens when you have multiple products and only one fit complete
What's better than making assumptions when determining product-market fit.
The difference between the technical founder and the operational founder.

 

S3E10 - Modern Customer Success with Irit Eizips07 Mar 202200:47:27
Irit was at the forefront of the Customer Success revolution that started with Gainsight. She has since built her on customer success organization helping companies of all sizes build, re-build, and grow the customer success function. She shares a ton of knowledge with us.

Understanding what customers want beyond the scope of the project
Fundamental KPIs for the first implementation of Customer Success
The NRR - Net Retention Rate
The number one mistake when setting up Customer Success
The right leading indicators necessary to get Customer Success right
Behavioral KPIs to track in Customer Success
What makes a good CSM
What makes a good weekly CSM One on One
What consultants should be doing for their own Customer Success score
S3E9 - You're closer to your 5-year goal than you think you are with Derek Harvey21 Feb 202200:47:05

We all have our goals in life, and often create plans. Derek explores why you are closer to your 5-year goal than you really think you are along with his journey from pastry chef to sales leader

The best advice for AEs need to hear about prospecting
Why you should hire a person with no sales experience and nowhere else to go for the sales role
From Pastry Chef to Sales
The difference between internal and external fear and how they motivate you
When it makes sense for SDRs to report to marketing
The state of SDR compensation
What does being part of a merger feels like

S3E8 - The ultimate sales to customer success conversation with Kelsey Calabro21 Feb 202200:46:23

Kelsey has the ideal path for a revenue leader. SDR to AE, to Customer Success. She shares her knowledge and wisdom with you.

The struggles of writing professionally.
How to build a business using a podcast
The value of sales in customer success
Should everyone in customer success have a sales background
Should CSM roles have variable compensation
Don't get blinded by losing the quota when you move to customer success from sales.

S3E7 - Questions from a first time Director of Sales with Jason Lopez21 Feb 202200:49:40

Making commitments and sticking them
Define your time horizon
What to do once you get product-market fit
What do you do in the first 60-90 days
The advantage of focusing on the low hanging fruit
How and when to hire a Sales Ops
What makes a good sales ops hire

S3E6 - Growth and management wisdom with Andrew Newcomb01 Feb 202200:40:56
Managing and growing the skill set of your leaders and managers and managers is an important topic, but rarely discussed. Until now. Andrew Newcomb has years of experience as a senior sales leader and shares his wisdom with us.

Creating better rigor with your sales leaders
What do people get wrong about coaching sales coaches
The skillset you're you should be coaching your managers.
Are you HSP - Highly Sensitive Personality
The difference in selling over a chat. 
How to transfer the conversation from a chat.
Best advice for new sales leaders.

S3E5 - The Value of Dedicating Time To Think About It with Derek Jankowski31 Jan 202200:47:17
Derek has an amazing perspective and was fortunate enough to work with two amazing leaders, Justin Welsh and Kevin Dorsey. He shares a ton of advice including:

It's not the advice that matters, it is how you work through it with your hypothesis
  No matter how much experience you have, you will still make mistakes.   There is nothing you can do to take away the feelings others experience.
The temperament of a great leader and a rep are very different
The primary variables to increase the average sales price
S3E4 - Every founder must listen to this episode with Wayne Morris24 Jan 202200:43:59
Whether you're a founder, work for a founder or want to be a start-up founder: this episode is a must. Wayne's passion is building start-up sales teams. He loved it so much he decided to quit being a VP of Sales and start helping organizations build their sales team and he shares his knowledge with us.


Going from product/market fit to scale
What steps do founders skip when scaling
When should a founder stop selling and give to the sales team
Founders do not know how to transition from founder-led sales to a sales team
The grunt work most founders avoid in sales
When should a founder bring in ahead of sales
What good inbound really means
Can this product effect your share price

S3E3 - You are the expert on your experiences with Alexis Scott17 Jan 202200:45:08
Alexis has amazing views regarding sales, self-awareness, and the difference between being picky or particular. She shares them all in this episode   What is a Partnership Manager really do?
What do you focus on first when defining your ICP
ICP = Ideal Collaboration Profile
Execs are more interested in the results as much as the how
How to coach yourself out of impostor syndrome
Navigating the work from home and returning to office mandate.
How to be a remote sales leader
S5E21 - Lexy Franklin - Deciphering the wisdom from the noise17 Jun 202400:42:49

Lexy Franklin of Sidebar joins us on the Surf and Sales podcast to discuss the next evolution of communities. He goes deep on helping people realize that the problems you solve in life and business of your career are interdisciplinary and cross-functional. 

What are you waiting for?  Time to reserve your spot at www.surfandsales.com

 

S3E2 - The new role: Sales Evangelist with Will Aitken17 Jan 202200:41:00

Evolve or die. That is the lesson in this episode. There is no need to be an influencer, be a sales evangelist. Join us as Will Aitken jumps in and shares his journey from salesperson to sales evangelist. We dive into: 


The new role in sales is a sales evangelist
Using TikTok to leverage
The transition from full-time sales to an evangelist
"You don't have to wait for the promotion"

S3E1 - Confessions from the first revenue person with Lori Dunn10 Jan 202200:37:58

An amazing conversation to start of Season 3 with Lori Dunn. So good we let her take over to ask us more questions. 

Overcoming the "We are ok right now"
Messaging the old tech to sell new tech
The hardest part of building from scratch in sales
Pricing in the early stages
The right questions to ask your CEO at a start-up
Shifting from Founder-led sales
Identifying the metrics in the early stage

S2E86 - Why your customers need a better demo experience with Adam Jay of Reprise27 Dec 202100:44:43

The demo environment and demo experience are broken. And so is the interview and job hiring process. Adam Jay shares amazing insights on both of these and other topics including:

What makes a bad a demo?
Why you should only offer a POC
Why you shouldn't pay for a POC
Recruiting requirements for VP of Sales
What are the questions candidates should ask a VP of Sales
The value of "Tell me more"

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