ServiceNow Podcasts – Détails, épisodes et analyse

Détails du podcast

Informations techniques et générales issues du flux RSS du podcast.

ServiceNow Podcasts

ServiceNow Community Podcasts

Actualités

Éducation

Fréquence : 1 épisode/4j. Total Éps: 108

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!

Visit the Now Community forums

Lire plusRéduire

Site

RSS

Apple

Données mises à jour le 04/07/2026

Classements récents

Dernières positions dans les classements Apple Podcasts et Spotify.

Apple Podcasts

Spotify

Aucun classement récent disponible

Liens partagés entre épisodes et podcasts

Liens présents dans les descriptions d'épisodes et autres podcasts les utilisant également.

https://community.servicenow.com/community
15 partages
http://www.servicenow.com/services/training-and-certification.html
15 partages
https://www.nowfedforum.com/on-demand-videos/?campaign=ServiceNow
10 partages

Qualité et score du flux RSS

Évaluation technique de la qualité et de la structure du flux RSS.

Qualité du flux RSS

À améliorer

Score global : 38%

Historique des publications

Répartition mensuelle des publications d'épisodes au fil des années.

Year

Derniers épisodes publiés

Liste des épisodes récents, avec titres, durées et descriptions.

Exploring AI Innovations - Insights from ServiceNow Researchers

mercredi 18 juin 2025 • Durée 25:39

Dive into the world of AI with special guests, Perouz Taslakian and Orlando Marquez, past winners of the NOW AI Conference. In this engaging episode, they share their unique journeys into AI, from Perouz's transition from theoretical computer science to AI in the industry, to Orlando's early fascination with AI systems and his work on integrating AI into ServiceNow's Flow Designer. They discuss the importance of crafting presentations that resonate with a diverse audience, balancing technical depth with practical value, and the innovative projects they've developed, including Text to Flow and Cross Context Caching. Learn how they tackle the challenge of making AI accessible and useful, and get insights into what makes a winning submission for the NOW AI Conference. Don't miss this insightful conversation—subscribe and hit the like button!

Guests -
Perouz Taslakian, Sr. Staff Research Scientist, Lead
Orlando Marquez, Sr. Staff Applied Research Scientist
Host - Bobby Brill

00:00 Introduction
00:38 Meet Perouz Taslakian
04:17 The Role of AI in Human Preferences
05:43 Meet Orlando Marquez
08:59 AI in Product Development at ServiceNow
12:47 Preparing for the NOW AI Conference
15:36 Crafting Effective Presentations about AI and its Uses
23:09 Balancing Technical and Business Audiences
24:58 Wrap up

Links to papers - Perouz Taslakian
https://aclanthology.org/2024.findings-emnlp.896/

Links to papers - Orlando Marquez
https://aclanthology.org/2024.naacl-industry.19/
https://arxiv.org/abs/2412.00239
https://arxiv.org/abs/2501.04652
https://arxiv.org/abs/2505.24189

See omnystudio.com/listener for privacy information.

Lire plusRéduire

Build Agents Have Entered the Chat!

Épisode 119

mercredi 4 juin 2025 • Durée 47:45

Welcome to Break Point: the ServiceNow Developer Podcast! In this exciting episode, host, Lauren McManamon, sits down with ServiceNow's Deepanshu Madan and Patrick Wilson to dive into the most earth-shattering announcement from K25: Build Agents. How will these AI-powered masters of platform development revolutionize the pro-coders of today? Tune in and find out!

⏱️ Timestamps

00:00 Welcome & Introductions
03:03 What ARE Build Agents?
07:37 How Do Build Agents Relate to AI Agents?
11:25 What Can Build Agents Do In Zurich?
17:30 Real-Life Build Agent Use Case from Knowledge25
20:07 How Did The Idea For Build Agents Come to Be?
29:23 How Can Developers Integrate Build Agents Into Their Workflow?
33:24 What Is “Vibe Coding?” 36:00 What’s Next On the Roadmap For Build Agents?
38:20 What Are Some Resources to Learn More?
42:55 How Do I Convince My Leadership Build Agents Are Worth the Investment?
43:51 Conclusion & Outro

🔗 Links

The Vibe / Conversational Coding Playlist: https://www.youtube.com/playlist?list=PL3rNcyAiDYK0TxC6yGXhFKjFXMY3sZaAq
The ServiceNow IDE Docs: https://www.servicenow.com/docs/csh?topicname=servicenow-ide-landing.html&version=latest
Fluent Docs: https://www.servicenow.com/docs/csh?topicname=servicenow-fluent.html&version=latest
The IDE/Fluent ServiceNow University Course: https://learning.servicenow.com/lxp/en/app-engine/introduction-to-the-servicenow-ide?id=learning_course_prev&course_id=9b44e9a49340ead4d28b7e6badba1069
The ServiceNow World Forums:

InsightBench & AgentPoirot | The Future of Data Analytics & Insights

mercredi 28 mai 2025 • Durée 26:32

Get a glimpse into the future of data analytics and insights with InsightBench, a powerful combination of cutting-edge technology and strategic business intelligence. InsightBench is a pioneering benchmark specifically designed for evaluating AI models on their proficiency in conducting end-to-end data analytics. Also on this episode is an introduction to AgentPoirot, an LLM-powered autonomous business analytics agent that can skillfully navigate InsightBench’s complex datascape. Not only can AgentPoirot ask complex questions for any given dataset, but it can also automatically find answers to those questions, making it a truly end-to-end business analytics agent. Whether you’re a technology enthusiast or a business leader, this video provides a fascinating look at the next generation of data analytics tools and their impact on the way we work. Don’t miss out on the insights that could change the way you think about data!

To learn more about InsightBench and AgentPoirot - https://www.servicenow.com/blogs/2024/insightbench-multifaceted-data-analytics

00:00 Meet the Guests: Issam Laradji and Anitha Raghavan
00:53 The Challenge of Extracting Actionable Insights
02:07 Introducing InsightsBench
05:07 From Research to Product: Collaboration Insights
08:47 Real-World Use Cases of AI Insights
11:38 Technical Deep Dive: Evaluating AI Models
14:24 AgentPoirot: The Digital Detective
17:47 Ensuring Accuracy and Trustworthiness in AI Insights
23:07 Future of AI in Analytics
25:13 Conclusion and Final Thoughts

Guests - Issam Laradji and Anitha Raghavan

Host/Producer - Bobby Brill

ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html

ServiceNow Community: https://community.servicenow.com/community
For general information about ServiceNow, visit:

Agentic AI workflows for AIOps

dimanche 18 mai 2025 • Durée 16:35

In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance decision-making, automate tasks, and improve efficiency in IT management during issue triaging and investigation.

See omnystudio.com/listener for privacy information.

Lire plusRéduire

The Power of Customer Feedback | Shaping User Experience at ServiceNow

mercredi 14 mai 2025 • Durée 34:03

Dive into the world of ServiceNow UX Research and product development with Jessie Livingston, Tricia Wilson, and Molly Bowman as they unveil the secrets behind crafting user-centric features. In this engaging podcast episode, Tricia Wilson shares insights from her research on process mining, revealing how the team transformed a tool that often failed and frustrated users into a powerful solution for optimizing business processes. Molly Bowman then discusses the challenges and triumphs of creating Now Assist Voice, ensuring it's not just a novelty but a robust tool that supports diverse voices and environments, enhancing productivity and accessibility. Jessie Livingston joins host Bobby Brill to tie it all together, highlighting the importance of user feedback in driving meaningful product enhancements. Don't miss this eye-opening discussion on how ServiceNow is bridging the gap between user experience and product design.

To read more about these two stories, check out the blog post from ServiceNow’s EVP and Chief Experience Officer Amy Lokey - https://www.servicenow.com/blogs/2025/customer-feedback-shaping-user-experience

To learn more about Product Lab - https://servicenowproductlab.com/

00:00 Meet the UX Research Team
01:02 Understanding the Voice of the Customer with Jesse Livingston
03:25 Exploring Process Mining with Tricia Wilson
17:57 Voice for Now Assist: Enhancing Accessibility with Molly Bowman
32:29 How to Get Involved with the Product Lab

Guests - Jesse Livingston, Tricia Wilson, Molly Bowman
Host/Producer - Bobby Brill

Developer Advocate Double Feature!

Épisode 118

mercredi 30 avril 2025 • Durée 49:44

Break Point is BACK, BABY! 😎 And in honor of Break Point's triumphant return, we are joined by not one, but TWO of our newest Developer Advocates: Travis Toulson and Allen Andreas. Join us as we cover everything from fun stories about our past developer blunders to what you can anticipate at Knowledge25.

⏱️ Timestamps

00:00 Welcome & Where We've Been
02:10 Meet Our Newest Advocates!
06:37 Why Did Travis and Allen Want to Become Advocates?
09:30 What Are the Biggest Surprises About Working FOR ServiceNow?
13:03 What Are Travis and Allen's Hobbies?
18:37 Spilling Tea on Near "Fireable" Offenses
31:22 What to Expect at Knowledge25
39:44 The First EVER Attempt At the Break Point Mix Tape Game!
48:25 Conclusion & Outro

🔗 Links

The ServiceNow Developer Site: https://developer.servicenow.com/dev.do
The Developer Advocate Blog: https://www.servicenow.com/community/developer-advocate-blog/bg-p/developer-advocate-blog

Check out the other ServiceNow podcasts: http://devlink.sn/podcasts

See omnystudio.com/listener for privacy information.

Lire plusRéduire

The Spark Team's Creative Revolution - Creating Immersive Experiences with Generative AI

mercredi 30 avril 2025 • Durée 14:35

Immerse yourself in the realm of generative AI alongside ServiceNow's Spark team, where innovation converges with state-of-the-art technology. Host Bobby Brill engages Eduardo Nauiack and Dan Durller in a conversation about their journey of turning the ordinary into the extraordinary, especially for flagship events like Knowledge and Craft Summit. Learn how Midjourney and other innovative tools have streamlined their processes, enabling the creation of bespoke, high-caliber visuals in a fraction of the time, all while upholding the brand's essence. From developing cinematic graphics for large screens to infusing product demos with sophistication, the team shares their evolution from internal experiments to pivotal external showcases. Gain an insider's perspective on how they harmonize creative liberty with brand standards and discover how this "game changer" is revolutionizing their content creation approach.

Guests - Eduardo Nauiack, The Spark Team - Sr. Staff Communication DesignerDan Durller, The Spark Team - Sr. Staff Communication Designer

Host - Bobby Brill ServiceNow

Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community For general information about ServiceNow, visit: http://www.servicenow.com

See omnystudio.com/listener for privacy information.

Lire plusRéduire

Accenture's Approach to AIOps & GenAI

lundi 14 avril 2025 • Durée 17:26

Join Usman Sindhu as he sits down with Accenture's Bryan Locke to discuss the evolution of AIOps, the role of Generative AI in IT operations, and how Accenture is optimizing observability, automation, and cost efficiency for the future.

See omnystudio.com/listener for privacy information.

Lire plusRéduire

Bridging the Gap - How Accessibility and Usability Work Together

mercredi 9 avril 2025 • Durée 25:12

In this episode of ServiceNow's Now Insights podcast, host Bobby Brill delves into the realm of usability and accessibility in enterprise software with special guests Aileen Hackett, Director of Product Management for Accessibility at ServiceNow, and Pratik Contractor, Senior Manager of Product Management for Accessibility and Platform Experience. The conversation covers the importance of integrating usability and accessibility, highlights innovative features like dark mode and keyboard shortcuts, and explores the role of AI in transforming and improving accessibility. Tune in to discover how ServiceNow is pioneering to make enterprise platforms more inclusive and user-friendly for everyone.

Host - Bobby Brill
Guests - Aileen Hackett, Pratik Contractor

00:00 Introduction and Guest Welcome
01:46 Understanding Accessibility and Usability
04:28 Examples of Accessibility Features
06:30 Innovations in Accessibility
11:04 AI and Accessibility18:52 Ethical Considerations in AI
21:31 Final Thoughts and Conclusion

See omnystudio.com/listener for privacy information.

Lire plusRéduire

RaptorDB - Revolutionizing Data Platforms with Will Johnson

mercredi 26 mars 2025 • Durée 16:25

In this episode, we dive into RaptorDB with Will Johnson, VP of Data Platform Engineering at ServiceNow. Will shares his background and elaborates on RaptorDB's role in optimizing ServiceNow's data platform, including its unique hybrid transactional and analytical processing (HTAP) capabilities. The episode also covers the rollout process, customer feedback, and future directions for scaling and improving RaptorDB.

Guest - Will Johnson, VP of Data Platform Engineering at ServiceNow
Host - Bobby Brill

00:00 Introduction
00:19 Background of Will Johnson at ServiceNow
01:16 Overview of RaptorDB
02:16 Types of Databases and HTAP
04:00 RaptorDB in Action
04:33 Customer Use Cases and Benefits
08:11 Technical Challenges and Solutions
10:29 Internal Testing and Customer Rollout
14:32 Future of RaptorDB

ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html
ServiceNow Community:
https://community.servicenow.com/community
For general information about ServiceNow, visit: http://www.servicenow.com

See omnystudio.com/listener for privacy information.

Lire plusRéduire

Podcasts Similaires Basées sur le Contenu

Découvrez des podcasts liées à ServiceNow Podcasts. Explorez des podcasts avec des thèmes, sujets, et formats similaires. Ces similarités sont calculées grâce à des données tangibles, pas d'extrapolations !

À propos Méthodologie Contact Me soutenir Politique de confidentialité Mentions légales

ServiceNow Podcasts – Détails, épisodes et analyse

Détails du podcast

Classements récents

Apple Podcasts

Spotify

Liens partagés entre épisodes et podcasts

Other48

Qualité et score du flux RSS

Historique des publications

Derniers épisodes publiés

Podcasts et contenus similaires

Podcasts Similaires Basées sur le Contenu

Podcasts Similaires Basées sur le Contenu

Other48

YouTube18

LinkedIn6

Apple Podcasts

Spotify