NCSEA On Location – Détails, épisodes et analyse

Join Pat O’Donnell of YoungWilliams as she continues the OnLocation podcast series on the 2025 WICSEC awards.  Pat explores the topics of leadership, motivation and sources of inspiration with Kamilah Miller, Director of UIFSA ChildSupport Division, Office of the DeKalb County District, State of Georgia Division of Child Support Services.  Kamilah’s contributions and achievements have been recognized through the WICSEC Leadership Achievement Award in 2025.  We hope you’ll enjoy listening as Kamilah describes herjourney, her team’s success and how they strive to assist families navigating the unique aspects of UIFSA in the child support program.

This episode of NCSEA On Location focuses on tribal child support with a spotlight on the Oneida Nation. Host Scott Eder (Courtland Consulting) speaks with guests Taylor Smith, an Enforcement Case Manager, and Ben Archiquette, a Child Support Enforcement Specialist, both of whom work for the Oneida Nation's child support program. They discuss how the program, which services families within the reservation boundaries near Green Bay and Appleton, WI, uses a smaller caseload and community-driven, hands-on approach to build better relationships and provide culturally relevant support that differs from county and state systems.  This episode offers insight into how their team supports parents, interacts with the community, and works to create the best outcome for everyone involved.

On this episode of NCSEA On Location, Lisa Westfall (Franklin County Child Support) and Pamela Jenkins (North Carolina Child Support Services) discuss the impact of natural disasters on child support services. Pamela shares how North Carolina responded to Hurricane Helene, whichcaused massive flooding and over 200 deaths in western North Carolina. Although there wasn't a comprehensive plan in place beforehand, the state and affected counties jumped into action immediately after the storm. The state is stilldealing with challenges like a court backlog and one county office that is rebuilding all of its files from scratch because they were destroyed in the flooding and there was no electronic backup. Pamela’s advice to other states is to have a disaster plan in place, tailor it to local risks, and practice itannually.  Listen, to learn more.

On today’s edition hear how Natalie Dillon and her team created and implemented a new three county Regional Child Support Agency to serve families in Colusa, Sutter, and Yolo Counties in Northern California.  Their comprehensive outreach and branding efforts and impressive results led to their selection as the NCSEA 2023 Program Awareness Award.   Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services bring you an interesting and engaging conversation focused on how to effectively communicate across a large and diverse set of communities.  Listen to learn more of their experiences and the positive impact they make with families served by their program.

This episode of On Location, is hosted by Pat O’Donnell of YoungWilliams and Brandi Gallebo of Franklin County Child Support Enforcement Services and features a conversation with the NCSEA 2023 Innovative Partnership and Collaboration Awardee.  Yemane Weldu, Ami Gomez and Andee Monexay represent the team of people within the San Diego County Department of Child Support Services who created and implemented the initiative for Justice Involved Parents and Children (JIPC).  Listen as they describe their mission, their passion for their work,  and the impressive results that they and their program deliver to individuals and to their families.

Today’s episode comes to you from Indiana, California, and Alaska.  Join co-hosts Tim Lightner (CGI Technologies and Solutions, Inc.) and DeAnna Rice (California Department of Child Support Services) as they welcome Adam Norman (the IV-D Director of the Indiana Child Support Bureau).  Get to know Adam as he talks about how he got involved in child support, the structure of Indiana’s state program, and his responsibilities as the Director.  He talks about the importance of collaboration as well as relationships within the program.  Listen as Adam discusses his views and experiences with project management, policy work, and even what catches his interest during his “off the clock” time. 

This episode of On Location is a celebration of Child Support Awareness month and is hosted by Pat O’Donnell of YoungWilliams.  Tammy Pearson of YoungWilliams interviewed participants during the 2023 NC Child Support Conference to gain their perspectives on the importance of child support to families and on their unique contributions to the program.  Join us in celebrating the community of professionals throughout the country whose work positively impacts children and families.

Today’s episode comes to you from Michigan, North Dakota, and Alaska.  Tim Lightner (CGI) hosts current NCSEA President Erin Frisch (IV-D Director of the Michigan Child Support Program) and Immediate Past-President, Jim Fleming (Director of the Child Support Section of the North Dakota Department of Health and Human Services).  The conversation resumes as they talk about their challenges, successes, and passions, both during the past NCSEA year, and for the new year ahead.  They talk about NCSEA’s name change; the Leadership Symposium in Anaheim; Diversity, Equity, and Inclusion; and so much more.  So much in fact, that we’ve presented this podcast in two parts to capture it all!  You don’t want to miss today’s completion, and if you haven’t heard Part 1, please take the time to listen to it as well. 

Today’s episode comes to you from Michigan, North Dakota, and Alaska.  Tim Lightner (CGI) hosts current NCSEA President Jim Fleming (Director of the Child Support Section of the North Dakota Department of Health and Human Services) with President-Elect, and incoming President Erin Frisch (IV-D Director of the Michigan Child Support Program).  The conversation centers around Jim and Erin’s leadership roles, how they started with the child support program, their involvement with NCSEA, and how they prepared for the role of president.  Listen as they talk about their challenges, successes, and passions, both during the NCSEA year now ending, and for the new year ahead.  They talk about NCSEA’s name change; the Leadership Symposium in Anaheim; Diversity, Equity, and Inclusion; and so much more.  So much in fact, that we will present this podcast in two parts to capture it all!  You will want to hear not only today’s edition; don't miss next week’s program as well.

Coming to you On Location from the Anaheim Marriott Hotel in Anaheim, California (next door to Disneyland!).  Our On Location podcast reporters scour the halls, workshop, and plenary rooms to talk to NCSEA Leadership Symposium attendees and get their take on the conference.  Brandi Gallebo (Franklin County Child Support), Pat O’Donnell (YoungWilliams) and Tim Lightner (CGI) approach conference guests for on-the-street mini-interviews.  They talk about if this is their first Leadership Symposium, or if they have attended in the past; favorite sessions; favorite foods; what they have gotten to do for fun since arriving in Anaheim – and more!  They also give their perspective and insight on the NCSEA Diversity, Equity, and Inclusion (DEI) Statement (https://www.ncsea.org/dei-statement/).  They share what action steps they would like to see NCSEA take to demonstrate its commitment to DEI; and how embracing diversity, equity and inclusion builds a stronger child support program.  Listen up, as you can hear the excitement all around.