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Where Is Your Agency Losing Money Without You Realising?05 nov. 202600:41:43

Your agency could be winning clients, increasing revenue and still be losing money in places you haven't even considered.

Robert Patin, founder of Creative Agency Success, reveals the hidden costs eating into agency profits, from underpriced projects and inefficient operations to clients that cost more to serve than they're worth.

We explore what your financial numbers should be telling you, why growth can expose expensive weaknesses, and how better business development and stronger client relationships can unlock opportunities you're overlooking.

Packed with real-life examples and practical advice to help you find the money you're missing and improve your agency's profitability.

Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Phone: +44 7877 042 804 Listen in to Roberts podcast https://podcasts.apple.com/gb/podcast/agency-blueprint/id1549623389 Connect with Robert Patin www.creativeagencysuccess.com DemandBird gives agencies a simpler, more affordable way to create, repurpose, approve, publish and measure content for multiple clients across multiple platforms, all in one place.

Click this link Demandbird.com/momentum for all the details, click 'sign up for trial, ’ and use the code ‘MOMENTUM26’ to receive the first week for free PLUS up to $149 off your first invoice.

ABOUT THE GUEST

Robert Patin is the founder of Creative Agency Success, a consulting firm dedicated to helping creative agencies scale. Robert is known for being a deeply inquisitive and analytical leader with a distinct ability to devise solutions that elevate companies and lifestyles. He is a two-time international best-selling author and is passionate about sharing his next-level strategies so that creative agency leaders will find fulfilment and growth.

About The Host

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Does Your Agency’s Social Content Give Buyers a Reason to Call?29 oct. 202600:33:01

You can post regularly on social media and still leave prospective clients wondering whether your agency is the right fit. If your plan starts with what can we publish this week? instead of who you want to reach and what they need to understand, it can become a hamster wheel of posts without a clear purpose.

Katy Howell, Partner at Rethink Social, joins me to discuss audience, relevance and measuring commercial progress. She also shares five questions to help you assess your agency’s last ten posts and spot what may be missing.

Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

DemandBird gives agencies a simpler, more affordable way to create, repurpose, approve, publish and measure content for multiple clients across multiple platforms, all in one place.

Click this link Demandbird.com/momentum for all the details, click 'sign up for trial,’ and use the code ‘MOMENTUM26’ to receive the first week for free PLUS up to $149 off your first invoice.

Katy Howell: https://rethinksocial.co.uk, Is Social Pulling Its Weight?' Free diagnostic tool - https://scorecard.rethinksocial.co.uk/social-pulling-its-weight

ABOUT THE GUEST

Katy Howell is a Partner at Rethink Social, bringing her experience directly to senior marketers who want sharper social strategy and a clearer connection between social activity and business results.

She founded Immediate Future in 2004 and spent 22 years building and running the specialist social media agency, working with major B2B and consumer brands including Sony and Fujitsu.

She's a regular industry commentator, speaker and author, known for her straight-talking approach to marketing and her determination to make social earn its keep.

About The Host

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice.

How to Build a More Resilient Agency22 oct. 202600:27:01

What would happen to your agency if you suddenly couldn't work?

When Jaye Cowle, founder of £3m+ agency Launch, was diagnosed with cancer, she discovered just how much of the business depended on her.

Drawing on our original conversation, we explore the hidden risks of founder dependency, the importance of financial resilience, systems and people, and how to protect your agency against the unexpected.

Practical lessons for building a stronger, more resilient business that doesn't rely on you for everything.

Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804

Connect with Jaye Cowle: https://www.linkedin.com/in/jayecowle/ and https://launchonline.co.uk/

Listen to the full episode with Jaye - From 40% Client Loss to £3M+: How Jaye Cowle Built a Resilient Agency in a Tough Market https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000740762254

ABOUT THE GUEST

Jaye Cowle is the Founder and CEO of Launch, a performance marketing agency that grows ecommerce and travel brands. Over the past 13 years, she's helped businesses break through growth plateaus by rebalancing short-term performance with long-term brand building, proving you don't have to sacrifice ROAS to build sustainable growth. Launch works with marketing leaders who need a smarter approach to create demand, not just capture it. She's also built Launch on the belief that happy teams deliver better results and the agency's growth and client successes proves it.

About The Host

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Selling Your Agency? Your Clients Could Make or Break the Deal15 oct. 202600:28:58

Thinking of selling your agency? Your clients could have more influence on its value than you realise.

Remeny Armitage and I. talk about the hidden risks and opportunities sitting within agency-client relationships.

We explore what buyers can't learn from the accounts, how client loyalty and founder dependency affect agency valuations, and why losing clients after a sale could cost you dearly through earn-out payments.

Plus, real examples of how listening to clients has uncovered new revenue, protected relationships and even influenced whether an acquisition went ahead.

LEARN MORE....

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804 Remeny Armitage - www.brilliantandhuman.com https://www.linkedin.com/in/remeny/

To book a free 30-minute "how sticky are your clients?" conversation with Remeny, or claim a copy of The Agency-Client Benchmark Report, email remeny@brilliantandhuman.com

ABOUT THE GUEST

Remeny Armitage is the founder of Brilliant and Human, and has spent 25 years working with UK agencies. She runs independent conversations with agencies' clients to find out what they really think, and turns that into evidence founders can act on. She's the author of

The Agency-Client Benchmark Report, and now helps agency owners strengthen the value of their business before a sale, and helps buyers find out what they're really buying before they sign.

About The Host

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

AI Is Making Creative Work Cheaper. So What Will Clients Pay Agencies For?08 oct. 202600:18:14

AI is making creative execution faster and cheaper. So where does that leave agency value?

Jeff Linder draws on more than 40 years in advertising to share stories from Madison Avenue, Evian and major client campaigns, and what they reveal about creativity, client relationships and the importance of great ideas.

If execution is becoming easier, the real value may lie in knowing what is worth saying in the first place.

Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804 Jeff Linder - www.freshbrandinggroup.com. https://www.linkedin.com/in/jeff-linder/

ABOUT THE GUEST

Jeff Linder launched Fresh Branding Group in 2007 after more than 30 years as a copywriter and creative director at leading Madison Avenue agencies including Doyle Dane Bernbach, TBWA and Ogilvy & Mather.

He has created campaigns for brands including VW, Audi, Evian, Wilson Sporting Goods, American Express and Xerox. Today, Fresh Branding Group works with businesses from start-ups to mid-sized companies, with particular success in beverages, wine and spirits, and OTC pharma.

Jeff’s work has won dozens of creative awards throughout his career.

ABOUT THE HOST

About The Host Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

How to Build Commercially Confident Creatives with Tim Perry01 oct. 202600:37:03

Your creative team could help grow your agency but that doesn’t mean turning everybody into a salesperson.

Tim Perry explains how to identify creatives with the appetite to develop commercial skills, find contributions that suit different people and build their confidence through real experience. We also discuss why existing clients are often the best place to start and why commercial responsibility must be supported with training, time and realistic utilisation expectations.

LEARN MORE

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804       

  Tim Perry www.tp-consulting.co.uk/training 

  www.linkedin.com/in/tim-perry-consulting     

 Tim’s Commercial Skills Newsletter: subscribe here https://www.linkedin.com/newsletters/7322579412225318912/   

ABOUT THE GUEST

Tim is an experienced leader of both consulting and in-house strategy, innovation, and design teams.

With a background in industrial design, over the past 20+ years, he’s led major initiatives for global brands spanning sectors from FMCG/CPG to Mobility and Consumer Tech.

Tim helped grow his own design business by 3x in six years to 100 people across studios in London, Chicago, and Singapore, before overseeing the sale of the group.

Tim now works independently, having founded TP Consulting. He provides Growth Advice to leaders of design businesses and Commercial Skills Training for creatives.

ABOUT THE HOST

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing, and sales, gained at top design consultancies and client-side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers, and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust, and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

How to Improve Your Agency Pitch Win Rate24 sept. 202600:20:18

An invitation to pitch can feel too valuable to refuse. But once you count the senior time, creative development and disruption to existing clients, your agency may be placing a very expensive bet.

Drawing on Tracey's conversation with Marcus Elliot Brown of The Great Pitch Company, this episode looks at why pitches are often lost before presentation day. You'll learn how to qualify an opportunity, uncover what the client really wants and use rigorous rehearsal to turn good thinking into a convincing pitch.

Before your agency says yes again, listen to this.

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                                                                                                            How to Prepare For, and Win More Pitches with Marcus Elliott Brown https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000722875744 

About The Host 

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

  • Chapter 1: The Automatic Yes

  • Chapter 2: The Cost of Pitching

  • Chapter 3: Asking the Right Questions

  • Chapter 4: The Importance of Rehearsal

  • Chapter 5: Three Early Decisions


Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


The Real Reason Your Agency Pipeline Has Slowed Down16 sept. 202600:27:32

More leads sound like the obvious answer when your agency's pipeline slows. But if your positioning, strategy, or sales process is weak, you can just create more wasted pitches, price pressure, and less-than-ideal clients. In this solo episode, Tracey Burnett explains how to diagnose what is really restricting your pipeline and build a marketing rhythm your agency can sustain, even when client delivery gets busy.

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804 

About The Host     

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

Chapter 1: The Pipeline Problem 

Chapter 2: Wix Studio Sponsorship 

Chapter 3: Diagnosing the Root Cause 

Chapter 4: Four Stages of Marketing 

Chapter 5: Evaluating Your Strategy

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


The Agency Marketing Habit That Creates New Business09 sept. 202600:20:34

If your agency marketing isn’t producing enough new business, the tactics may not be the real problem. You may be changing direction too quickly, measuring the wrong thing or failing to protect enough time for consistent action.

Drawing on my conversation with Dominic Bonaker, this episode explores how to turn a sales goal into controllable weekly inputs, why real conversations teach you so much and much more. You’ll also get a simple framework for testing a route to market before losing faith in it.

Because the next tactic won’t help if you don't give the right one enough time to work.


Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804

Dominic's full episode: https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000741760949

Check out https://usetrace.io , a marketing attribution platform that allows you to better understand your marketing efforts and buyer journeys.

About The Host

Tracey Burnett is the founder of the Leads to Success Global consultancy and host of the Marketing Momentum for Agencies podcast. She has decades of experience in lead generation, marketing and sales, gained at top design consultancies and client side with Barclays and Unilever. She works with agencies and consultancies to sharpen their positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.


CHAPTERS

  • chapter 1: The Marketing Problem
  • chapter 2: Measuring Inputs
  • chapter 3: The Mindset of Persistence
  • chapter 4: Working Backwards
  • chapter 5: Practical Application

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


Do You Actually Want To Scale Your Agency?02 sept. 202600:23:52

Do you actually want to scale your agency, or do you simply feel you should?

Many agencies reach £2 million through great work, referrals and growing client accounts. Then growth stalls, and the next move becomes far less obvious.

James Rose, founder and CEO of Inflectiv Group, explains why the leap from £2m to £5m needs a different growth engine, why founder-led sales still matters, and the risks behind investment and traditional exits.

Before you hire, raise capital or chase another growth tactic, listen to this. The right move may be to scale or sell. It may also be to build a smaller, more profitable agency that gives you the life you actually want.

Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804

Contact James Rose on LinkedIn: https://www.linkedin.com/in/jamesroseequitypartners/

or via email,  james@inflectivgroup.com.

https://www.inflectivgroup.com/ 

ABOUT THE GUEST

James Rose is the Founder & CEO of Inflectiv Group, an investment platform backing the top 1% of independent agencies through genuinely founder-friendly minority partnerships.

Before launching Inflectiv, James scaled multiple founder-led businesses, including leading commercial growth at a video agency from £0.5m to £7m over five years, and advising numerous high-growth companies on go-to-market strategy, productisation, and revenue acceleration.

James built Inflectiv to give founders a smarter way to grow without losing control or compromising culture.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

Chapter 1 - Market Overview & Founder Fatigue

Chapter 2 - The Missing Commercial Function

Chapter 3 - Founder-Led Sales & Scaling Goals

Chapter 4 - Exit Strategies & Mergers

Chapter 5 - Strategic Planning & Next Steps

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


AI Agents for Agencies. Rethinking How Work Gets Done with Bryan McAnulty27 août 202600:43:06

For many agencies, using AI started with individual prompts and isolated tasks. AI agents open up the possibility of delegating complete, multi-stage pieces of work.

Bryan McAnulty, founder of Heights Platform and LatchLoop, explains how agencies can use AI agents to carry out complex, multi-stage work, increase capacity and deliver substantially better results for clients.

We explore which processes are suitable for AI, what needs to be put in order before you automate and what should remain firmly in human hands. Bryan also explains why your expertise, judgement and creativity will become more valuable, not less, as AI takes on more of the delivery.

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804 

Connect with Bryan:  https://www.linkedin.com/in/bryanmcanulty/

Free AI audit + custom AI agent built for you at no cost → https://cal.com/heights/15-minute-keiro-introduction

https://www.latchloop.com/


ABOUT THE GUEST

Bryan McAnulty is the founder of Heights Platform. It’s an all-in-one AI tool that helps creators build online courses and communities. Thousands of people in over 100 countries use it to grow knowledge businesses.

His journey started in 2009 with Velora, a design studio whose products reached millions. Guided by “freedom comes first ideology,” he has travelled to 30+ countries and 100+ cities while helping more than 10,000 entrepreneurs. Designer, developer, musician, and creator, Bryan now uses AI to turn ideas into reality faster and helps others do the same.


About The Host     

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice.

CHAPTERS

Chapter 1: The Evolution of AI in Agencies

Chapter 2: Understanding AI Agents

Chapter 3: Introducing Latchloop and Practical AI Examples

Chapter 4: Implementation Strategies and the Importance of SOPs

Chapter 5: The Future Landscape and the Human Element

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


Why Prospects Ghost You and How to Stop It19 août 202600:17:54

If a prospect has stopped replying, the problem may not be your follow-up. They may never have been a genuine lead in the first place.

Drawing on my conversation with Chaz Horn, this episode explores the difference between demographic fit and demonstrated buying interest, a short message that can revive a stalled opportunity and the simple next-step discipline that prevents most ghosting. You’ll also learn how to qualify silence rather than automatically chasing harder.

Because better sales conversations don’t end with “I’ll follow up.” They end with clarity about what happens next.

Learn More...

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804 Chaz's full episode: https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000715511670 Complimentary access to Chaz's book - The B2B Blueprint To Predictable Sales https://chazhorn.com/the-b2b-blueprint-to-predictable-sales

Chaz Horn is a sales, marketing, and mindset strategist, author of The B2B Blueprint to Predictable Sales, and founder of Mastery of B2B Sales. He helps entrepreneurs move from selling to serving using his TTABS framework, which aligns sales and marketing into one seamless process, to help his clients generate meetings and clients. With a faith-driven, service-first approach, Chaz empowers B2B leaders to grow predictably, collaborate strategically, and create meaningful impact without burnout through leverage.

About The Host Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

Chapter 1: The Reality of Sales Ghosting

Chapter 2: Demographics vs. Psychographics (The 3% Rule)

Chapter 3: The 9-Word Revival Message

Chapter 4: Ditching the "Touching Base" Method

Chapter 5: Securing a Clear Next Step

About the podcast

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

Why Referrals Are Holding Your Agency Back & What to Do Instead with Chris DuBois12 août 202600:50:07

Most agencies know they should market themselves consistently, but when client work increases, their own marketing is often the first thing to stop. Before long, referrals become their main source of new business…until they dry up.

In this episode, Tracey talks to Chris DuBois, founder of Dynamic Agency OS and host of the Agency Forward podcast, about why agencies fall into this cycle and how to break free from it.

Chris introduces the concept of ‘Delivery Drag’, explains why creating more content isn't always the answer, and shares practical advice on positioning, placement and building a marketing system that continues working even when client delivery is at its busiest.

If you're tired of relying on referrals and want a more predictable pipeline, this episode is packed with practical ideas you can put into action.

LEARN MORE      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804       

Chris DuBois www.DynamicAgencyOS.com www.linkedin.com/in/christopherrdubois    

A year's free access to the community.  DynamicAgencyOS.com/community use code MM4A.
The Snapshot: Get a free report on how the market views you, so you know whether your positioning is nailing it or what to tweak.  ⁠DynamicAgencyOS.com/Snapshot⁠.

Chris DuBois is the founder of Dynamic Agency OS, where he helps referral-driven marketing agencies build predictable growth through positioning, offer design, and go-to-market systems.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.    

CHAPTERS                                           

Chapter 1 - Cold Open – What is Delivery Drag?

Chapter 2 - Introduction

Chapter 3 - Why agencies stop marketing themselves

Chapter 4 - The referral trap

Chapter 5 - Why more content isn't the answer

Chapter 6 - Placement versus publishing

Chapter 7 - Finding the right rooms

Chapter 8 - Positioning before promotion

Chapter 9 - Building a marketing system that survives delivery

Chapter 10 - Final thoughts

LEARN MORE  

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally

The Best Agency Growth Strategy? It’s NOT More Leads05 août 202600:20:05

Agencies spend huge amounts of time and money trying to win the next account. But what if your best growth opportunity is sitting inside the clients you already have?

Drawing on my conversation with Si Elliott, this episode explores why client satisfaction is a commercial growth measure, why loyalty can’t be judged through an instant dashboard and how stronger relationships protect accounts when things become difficult. Plus three practical questions to help you assess an important client relationship now.

Because sustainable growth isn’t only about how many clients you win. It’s also about whether the good ones stay.

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                  Si's full episode https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000769913897

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                  Si's full episode https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000769913897

CHAPTERS


1: The Hidden Growth Opportunity

2: Client Satisfaction as a Commercial Growth Engine Chapter

3: The Compounding Commercial Benefits of Loyalty Chapter

4: Measuring the "Unmeasurable" Chapter

5: Early Warning Signs & Constant Communication


About The Host     Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


How Agencies Can Turn Trust into a Predictable New Business Pipeline29 juil. 202601:00:04

Most agencies rely on content, networking and referrals to win new business. But visibility doesn't automatically create trust and without trust, sales conversations become much harder.

In this episode, Tracey Burnett is joined by trust-building specialist Kim Willis to explore how agencies can build credibility long before a prospect is ready to buy. They discuss buyer-centred messaging, better case studies, referral partnerships and why genuine conversations consistently outperform sales pitches.

If you want a more predictable pipeline built on relationships rather than pressure, this episode is packed with practical ideas you can put into action straight away.

Learn More  

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                  https://www.linkedin.com/in/kimjwillis                     Trust Stack -  Website Trust Audit.  $97 one-time    https://www.kimwillis.net/trust-stack 

It Started with a Door Slam

Kim was 19 years old, standing on a stranger's doorstep in suburban Australia, trying to sell books. He was terrible at it- spectacularly bad. The kind of bad where people closed the door before he finished the opening sentence.

His sales manager Stan Rex, was the No.1 salesman in the entire organisation. Worldwide. Stan offered to help Kim by accompanying him for a morning of door knocking.  

Stan didn't pitch. He told stories. Customer stories. He'd stand on the doorstep and say, "Let me tell you about a family down the road..." and within three minutes, people were inviting him inside.

That was the moment everything changed for Kim. Not a course. Not a framework. A bloke on a doorstep, showing him that the fastest way to earn trust is to let your customers do the talking.

Kim Willis has been telling customer stories ever since. That, plus referral ecosystems, has driven tens of millions of dollars in revenue across his career.

About The Host 

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

Beyond Content: Initiating Authentic Conversations

What Practical Trust-Building Looks Like

Crafting High-Impact Case Studies

Scaling Trust & The 30-Day Action Plan

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


The Traditional Agency Model Is Breaking. What Should Replace It?22 juil. 202600:21:33

The traditional agency model was built around selling time, talent and production. But when AI accelerates delivery and clients can produce more themselves, where does real agency value sit?

Drawing on my conversation with Stephen Knight, this episode explores why the old model is under pressure, why “good enough” work has become a serious competitor and what agencies must do to remain valuable. You’ll hear why a sharper proposition, genuine specialist authority and proof of commercial impact need to shape the agency you build next.

Because adding new technology to an outdated model won’t make your agency harder to replace.

LEARN MORE  

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                   

Stephen's full episode  https://podcasts.apple.com/gb/podcast/marketing-momentum-for-agencies/id1798188187?i=1000771073520

CHAPTERS: 

Chapter 1: The Collapse of the Traditional Agency Model 

Chapter 2: Shifting Value: From Production to Strategic Thinking 

Chapter 3: The Positioning Problem: Why Agencies Fail to Market Themselves 

Chapter 4: Three Strategic Priorities for Future-Proofing 

Chapter 5: Redesigning Agency Structures and Global Expansion 

ABOUT THE HOST    

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

What Really Saves an Agency When Growth Gets Hard15 juil. 202600:49:27

What really saves an agency when growth gets hard? In this short solo episode, I revisit key moments from my conversation with Trenton Moss, founder of Webcredible, to explore the practical moves that helped him grow, stabilise, and eventually sell his agency.

We look at why doing great work isn’t enough, how client leadership helped increase revenue from existing accounts by 35%, and how director-level communities helped rebuild the pipeline when new business dried up. If you’re relying on referrals, chasing more leads, or feeling stuck in the day-to-day, this episode will offer practical ideas for building a stronger, more resilient agency.

Learn More      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                       

www.sterka.team   

www.linkedin.com/in/trentonmoss 

ABOUT THE GUEST

Trenton Moss built one of the UK’s first UX agencies from scratch, scaled it to £3m, sold it and lived to tell the tale. Then he wrote a bestselling book and started helping agency teams be brilliant with clients. As CEO, he built a culture of trust, empowerment and high performance. And it worked. Now at Team Sterka, he helps agency teams lead with more impact - strengthening client relationships, handling tough conversations and growing revenue by up to 35%. 

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice—an expert in LinkedIn.

CHAPTERS

Chapter 1: Naivety as an Asset: Starting Web Credible 

Chapter 2: Defining and Living Your Agency Culture 

Chapter 3: The Client Leadership Program 

Chapter 4: The Inbound Crisis and Hemorrhaging Cash 

Chapter 5: Pivoting to Director-Level Communities 

Chapter 6: The Power of an Advisory Board

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


Stop Forgettable Outreach: How to Win Meetings with Dream Clients08 juil. 202600:41:22

Most outreach is easy to ignore. In this short solo episode, I revisit some of the strongest moments from my conversation with Stu Heinecke, author of 'How to Get a Meeting with Anyone'. It’s about earning attention through relevance, creativity and a more human approach to sales.

You’ll hear why better outreach starts with understanding the person you want to reach, why executive assistants can be powerful allies, and why AI makes thoughtful, personal outreach more valuable than ever. If you want better conversations with better-fit clients, listen to this episode.

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804                                             

Get the first chapter of ‘How to Get a Meeting with Anyone for free at https://stuheinecke.com/

Connect with Stu https://www.linkedin.com/in/stuheinecke/ 

ABOUT THE GUEST

Stu Heinecke is a Wall Street Journal cartoonist, twice-nominated Hall of Fame marketer and bestselling author. His latest book, the updated edition of ‘How to Get a Meeting with Anyone’, has been named one of the top 64 sales books of all time, and the #1 sales book ever written on prospecting.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

Chapter 1: The Agency Outreach Trap & Contact Marketing

Chapter 2: Audacity in Action: The Homing Pigeon Story

Chapter 3: Redefining Relevance: Moving Beyond Spam and Gimmicks

Chapter 4: Case Studies in High-ROI Prospecting

Chapter 5: Practical Execution: Starting with an Audience of One

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

Before You Chase More Leads, Fix This02 juil. 202600:45:32

In this episode, Tracey Burnett pulls out key moments from her conversation with Remeny Armitage, founder of Brilliant and Human, on why client feedback is not just a nice customer care exercise. Done properly, it can help agencies retain clients, spot problems early, uncover new opportunities, improve pitches, and build stronger, more human relationships.


Because sometimes the next stage of growth does not start with a new lead. It starts with an honest conversations with clients who already know you.


Learn More...


Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.


The Agency - Client Benchmark Report, download at www.brilliantandhuman.com

Connect with Remeny at https://www.linkedin.com/in/remeny/



Remeny Armitage

Remeny Armitage is the founder of Brilliant & Human, with a mission to humanise business. With nearly two decades of in-house agency experience behind her, she now helps agencies strengthen client relationships, improve performance, and grow with confidence by uncovering what clients really think. She is also the author of the Agency–Client Benchmark Report, a major piece of research based on interviews with agency leaders and clients, exploring the gaps between what agencies believe and what clients truly think and want.


About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.


AI Is Changing SEO, But Strong Marketing Is the Key to Success With Tom Vaughton25 juin 202600:54:25

Search is changing faster than it has in years.

With ChatGPT, Google AI Overviews and AI-powered search tools reshaping how people find information, many agencies are wondering what this means for their clients—and for their own marketing.

Tom Vaughton, founder of Varn, joins me to explain what’s really changing, what isn’t, and why AI search is making strong brands, clear positioning and good marketing more important than ever.


Learn More...

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.


Contact Tom

http://www.varn.co.uk/

https://www.linkedin.com/in/tomvaughton/

For a FREE 30 minute SEO CONSULTATION to discuss your marketing, GEO, SEO, data, email contact@varn.co.uk


As the founder and CEO of Varn, Tom Vaughton has been in SEO and search marketing for over 25 years, growing a successful and expert SEO agency team. Tom is regularly invited to share his insights on the evolving landscape of search and GEO at leading industry events and conferences, such as BrightonSEO.


About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.


Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

Can Speaking Become Your Agency’s Best Growth Channel?18 juin 202600:21:33

Public speaking is one of the most powerful agency growth channels many founders avoid.

In this episode, Tracey Burnett pulls out key moments from her conversation with Jack Porter-Smith on how speaking can help agency owners build trust faster, create better sales conversations, and turn expertise into a serious business development tool.

You’ll hear why speaking is not just about visibility, how it can outperform other acquisition channels, why you do not need to be a 'natural speaker', and how to structure a talk using stories and solutions.

Learn More...      

Tracey Burnett LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.


Listen to the full conversation with Jack in episode 55. 

LinkedIn: linkedin.com/in/jackportersmith

jack@inflectivgroup.com

Book: https://www.amazon.co.uk/Sixty-Seconds-Glory-Selling-Predictable/dp/B0FD7Z92VJ/

Jack Porter-Smith is an agency founder, speaker, advisor and partner at Inflectiv Group. After starting in PPC in 2006, he launched his Toronto-based agency in 2013 and scaled it to an 8-figure revenue and 7 figure profit within seven years. He later joined Google’s Agency Executive Council, toured the Americas speaking with Google, headlined industry conferences, and published three books.

After exiting his agency in 2024, Jack now advises agencies on growth, leadership and values-led decision-making.


About The Host    

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.


Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


The Painful Reset Behind Moburst’s Incredible Growth10 juin 202600:22:55

From the outside, Moburst looks like the dream: global brands, awards, acquisitions and serious growth.

But in this shorter teaser episode, I pull out one of the most powerful parts of my conversation with founder Gilad Bechar: the painful reset that came before the growth accelerated.

Gilad talks about the year Moburst was bleeding, the lack of systems that left them flying blind, the uncomfortable conversations that followed, and the hard decisions they had to make on clients, pricing and team structure before the business could grow properly.

If you run an agency or consultancy and suspect your business might look healthier from the outside than it feels underneath, this episode is for you.

And if this resonates, listen to the full Gilad Bechar interview, where we go much deeper into positioning, niching, PR, podcasting, acquisitions, AI search and what it really takes to scale an agency that lasts.

Learn More...      

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804. Listen to the full conversation with Gilad in episode 43. Connect with Gilad Bechar: https://www.linkedin.com/in/begilad/ https://www.moburst.com/

About Gilad

Gilad Bechar is the visionary founder and CEO of Moburst, a world-renowned, mobile-first digital agency that has become a trusted growth partner to some of the most recognizable tech brands on the planet. Over the last eleven years, Gilad has scaled Moburst into a global powerhouse, working with industry leaders such as Google, YouTube, Uber, , Dropbox, and Samsung to unlock breakthrough results in user acquisition, retention, and mobile innovation.

Gilad identifies the trends, tools, and tactics that give brands a strategic edge in a saturated digital landscape.

About The Host    

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Chapters

0:00 — Introduction to Gilad Bechal and MoBurst

0:28 — The Hidden Struggle: Bleeding Money

01:12 — The 2016 Financial Turning Point

02:00 — Identifying the Systemic Issues

04:18 — Analyzing the Fundamentals

04:53 — The Human Element: Rebuilding Internal Trust

08:14 — Hard Commercial Decisions and Modeling

10:14 — Termination Notices and the "Painful Reset"

11:42 — Recovery and Explosive Growth

13:00 — Leadership Lessons: "It’s Not You, It’s Me"

16:03 — Summary and Full Episode Preview


Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


Why Traditional Agency Models Are Cracking and What Comes Next with Stephen Knight03 juin 202601:07:38

Most agency models are shifting faster than ever and many are failing to adapt quickly enough. In this episode, Stephen Knight, founder of Pimento, reveals the counterintuitive strategies that can help your agency stay relevant in an increasingly automated world. If you’re feeling uncertain about the future, this episode is crucial listening: it’s about understanding where real value now sits and how you can leverage it to thrive, not just survive.

You'll discover how the traditional agency model is cracking, and why independence and specialisation are becoming more vital than ever. Stephen shares concrete data on industry restructuring, revealing why smaller, more agile agencies have a distinct advantage and how client expectations are evolving toward strategic, Insight-driven partnerships. 

Learn More...      

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804

www.pimento.co.uk 

:https://www.linkedin.com/in/stephen-knight-uk/ 

About Stephen

Stephen is a former Advertising Executive, Brand and Marketing Director, CMO and business leader with over 40 years’ experience in sales and marketing. He has held senior leadership roles at major international advertising agencies as well as senior client-side positions such as The Walt Disney Company.

Stephen founded Pimento in 2005, which has since grown to become the UK’s largest independent agency network. Alongside his role at Pimento, Stephen is a Trustee and serves as Chairman of utc.travel and Now Next Why, an agency advisory firm.

About The Host    

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Chapters

0:00 – Introduction to the Shifting Agency Landscape

3:42 – The Rise of Specialist Independents

6:00 – Reclaiming Brand Value & Attribution

9:33 – Client-Agency Relationships: "Marriage vs. One-Night Stands"

17:11 – AI: Tool vs. Replacement

23:28 – Data, Noise, and Strategy

28:02 – Positioning and Commercial Strategy

36:33 – Advice for Agency Founders

48:00 – Closing & Pimento Network

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


Why Agencies That Build Real Human Relationships Will Win in the AI Era With Si Elliott. 27 mai 202601:14:03

Many agencies risk damaging the very relationships that fuel their growth by becoming overly automated and distant. So in an AI-driven world, could human connection become the real competitive advantage? In this episode, strategic marketing leader and customer service expert, Si Elliott, explains why understanding human psychology still matters deeply in business and how behavioural science can help agencies build stronger client relationships, loyalty and trust.

You’ll discover:

Why most buying decisions happen subconsciously

How human chemistry influences long-term client retention

The behavioural biases shaping customer and client decisions

Why agency culture and authentic storytelling matter more than ever

How slowing down and gaining an outside perspective can unlock growth

This conversation challenges the obsession with automation and reminds us that, ultimately, people remember how you make them feel.

Learn More...      

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: www.marketingmomentumforagencies.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.                             Si Elliott https://fabricx.agency.        https://www.linkedin.com/in/si-elliott/                                                            Buy 'Customer Experience Thinking https://mybook.to/CXThinking

About Si

Si Elliott is a strategic marketing leader, agency co-owner and customer experience specialist with more than 20 years’ experience helping brands build deeper customer relationships.

As co-owner of creative agency Diversity and founder of behavioural science consultancy Fabricx, he combines customer psychology with practical strategy to create experiences that genuinely connect.

An award-winning guest lecturer and advisor to leading universities, Si’s work sits at the intersection of digital progress and human connection. He believes that when businesses better understand how people think and behave, they build stronger relationships, better businesses and more meaningful long-term growth.

About The Host    

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Chapters

00:00 The Human Connection Crisis in Marketing 

01:45 Efficiency vs. Empathy: What Agencies Risk Losing

04:30 The AI Trap and Avoiding the "Sea of Sameness" 

06:15 Escaping the Short-Term Mindset: Why Pausing is Strategic 

09:20 Measuring What Matters: Loyalty, Satisfaction, and the "Marriage" Model 

13:45 The Agency Chemistry Test: How to Ensure a Perfect Client Match 

17:15 Behavioural Science 101: Moving from Dr. Spock to Homer Simpson 

20:45 The Paradox of Choice: Why Offering Fewer Services Wins More Clients 

23:30 Marketing Your Own Agency: Cobblers' Children’s Shoes 

26:50 The Line in the Sand: What to Automate and What to Keep Human

32:15 Creating "The Feels": How to Humanise Your Personal Brand 

37:45 Emotional Support and Protecting Clients During Tough Times 

43:20 The Future of Agencies: Servitude, Sustainability, and Specialism 

48:15 Where to Find More: Customer Experience Thinking and Fabrics 

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


How Agencies Can Open Doors with Elusive Prospects Using Relevance, Creativity and Intent20 mai 202600:25:44

Generic outreach is easy for prospects to ignore. In this episode, Tracey shares lessons from Stu Heinecke on how agencies can reach hard-to-reach prospects with more relevance, creativity and intent. Learn why better targeting, thoughtful messaging and more human follow-up can cut through when automated emails and bland LinkedIn messages are falling flat. A practical episode for agency owners who want more meaningful sales conversations with the right prospects.

LEARN MORE

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.

Episodes mentioned: Stu Heinecke (Ep.24).


ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


CHAPTERS

00:00 Introduction: The Frustration of Agency Sales Outreach

04:30 Why Humor Works: Deeper Than Just Pictures

10:08 The Challenge: Reaching the Unreachable CEO

12:35 The Power of Audacity & Storytelling

14:42 The Gatekeeper Myth: Executive Assistants as Allies

15:56 Why Executive Assistants are Your Biggest Allies

21:09 Practical Takeaways for Agencies: Intentional Outreach

23:16 Depth Over Volume: Reaching Hard-to-Reach Prospects

24:52 Intentional Outreach: Sound Worth Listening To


How Agencies Can Win More Pitches Without Burning Out the Team13 mai 202600:32:27

Pitching can give you brilliant opportunities, but it can also drain time, money, energy and morale. In this episode, Tracey shares lessons from Marcus Elliott Brown on how agencies can qualify pitches more carefully, prepare with more discipline, rehearse properly and protect their teams from chaotic new business. A must-listen for agency owners who want to win better pitches without relying on all-nighters, panic and goodwill.

LEARN MORE

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.

Episodes mentioned: Marcus Elliot Brown (Ep. 29)


ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.


CHAPTERS

00:00 Introduction: The Dual Nature of Pitching in Agency Life

06:38 The Impact of Pitching on Existing Client Business & Margins

12:39 Why Agencies Still Overlook the Human Element in Pitching

18:08 The Importance of Team Presentation & Q&A Preparation

21:53 Key Lesson 4: Poor Pitching Damages Your Team's Well-being

25:48 The "Drama of Pitching" is a Sign of Poor Process, Not Pride

26:21 A Better Pitch Process Protects the Team as Well as Challenges Them

28:00 Why Pitching Goes Wrong: Optimism, Ego, Habit, and Fear

29:41 Actionable Steps: How to Pitch Differently and More Effectively

30:42 Conclusion: Be Selective, Structured, Prepared, and Protective

31:22 The Ultimate Challenge: Evaluate Your Agency's Pitching Process



Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

How to Sell Agency Services Without Feeling Pushy or Salesy06 mai 202600:35:43

If selling agency services feels uncomfortable, this episode will help you rethink the whole sales conversation. Tracey shares practical lessons from Aleasha Bahr and Alice Heiman on how agency owners can sell with more confidence, ask better questions, avoid generic proposals, and build trust without sounding pushy or desperate. A useful episode for agencies that want better-fit clients, stronger sales conversations and a more natural approach to winning work.

LEARN MORE

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.

Episodes mentioned: Alice Heiman (Ep.32), Aleasha Bahr (Ep.34)

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

00:00 - The Discomfort of Sales

01:33 - The Black Sheep Method

4:50 - Authentic Sales Conversations

14:30 - The Importance of Quality Questions

30:00 - Improving Outreach and Messaging

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

How to Pursue Best Fit Agency Opportunities and Avoid Costly Mismatches29 avr. 202600:29:58

A lot of agencies think they need more leads, more pitches and more conversations. But often the real problem is saying yes to the wrong opportunities.

In this episode, I pull together lessons from past guests on bad-fit prospects, weak qualification, poor targeting and the real cost of chasing work that does not suit your agency. A practical episode on how to make better decisions, protect your time and focus on stronger-fit growth.

LEARN MORE    

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.                                

Episodes mentioned: Alice Heiman (Ep.32), Aleasha Bahr  (Ep.34) and Marcus Elliot Brown (Ep.29).

About The Host     

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS:

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


01:40 - Qualification and the Power of Saying "No"07:15 - Defining Your "Anti-Audience"11:20 - The Financial Reality and Hidden Costs of Pitching15:30 - Smarter Outreach Strategies and Avoiding Desperation

People Powered Marketing: The Underrated Growth Lever for Agencies with Katie Street22 avr. 202601:02:38

In this episode, marketing strategist Katie Street reveals how businesses can use people powered marketing to build trust and accelerate lead generation. Discover why B2B success hinges on authentic human connections, not just polished content. Katie shares how brands like HubSpot and PayPal transform marketing by putting people front and centre, creating influence and loyalty. Learn tactics like leveraging employee content and hosting events that even small teams can implement. Perfect for marketers ready to rethink their approach and differentiate through genuine relationships.

LEARN MORE

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.                               

ABOUT KATIE/HOW TO CONNECT

Katie Street is a bold, no-BS marketing strategist, speaker, and founder of Street Agency, helping brands like Shopify, Stripe, and Contentful turn marketing into real sales conversations.

She hosts the Marketing in the Madness podcast (partnered with Shoptalk Europe), where she interviews the brightest minds in marketing, tech, and innovation to uncover what actually works. Katie is also a fierce advocate for women in marketing and tech, leading mentorship initiatives and helping elevate female voices on major industry stages.

Through high-impact B2B events and people-powered, content-led marketing, she helps businesses cut through the noise, build trust, and create lasting relationships

https://www.linkedin.com/in/katiestreet/ 

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

5:30 - Market Shifts & Big Brand Examples 

11:15 - Overcoming Founder Reluctance 

17:00 - Content Formats & "Stopping the Scroll" 

22:30 - Integrating AI Without Losing Authenticity 

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

Agency Client Retention: How to Keep and Grow Clients15 avr. 202600:33:44

A lot of agencies focus so hard on winning new business that they overlook one of the easiest routes to growth: the clients they already have.

In this episode, I pull together lessons from past guests on why agencies lose clients, what clients actually complain about, and how better listening, communication, onboarding and proactivity can turn existing accounts into stronger, more profitable relationships.

We get into why silence does not always mean satisfaction, why price is often not the real issue, and how client feedback can uncover new services and growth opportunities you might otherwise miss.

If you want healthier agency growth, this is a useful reminder that retention is sales too.

LEARN MORE  

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.        

Episodes mentioned:

Remeny Armitage (Ep.36),

Alice Heiman (Ep.32),

Aleasha Bahr (Ep.34)

and Marcus Elliot Brown (Ep.29).                          

About The Host   

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

02:20 - Uncovering What Clients Really Think 

06:20 - The True Drivers of Client Churn & Moving Beyond Price

13:40 - Why Retention and Onboarding are Sales Functions 

17:00 - The Hidden Cost of Over-Pitching 

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

Why Running an Agency Gets Harder and How To Make It Easier08 avr. 202600:25:42

Running an agency is often harder than it looks from the outside and more than many people admit.

In this episode, I pull together lessons from past guests who have built, scaled, or exited agencies to explore why agency life gets more difficult at certain stages and what smart founders do to make it easier.

We get into what happens when referrals stop being enough, why markets change faster than agencies do, why growth stalls when there is no real commercial engine, and why the founder so often becomes the bottleneck. We also touch on the hidden cost of trying to carry too much alone.

If you run an agency and growth feels slower, heavier or more complicated than it used to, this episode will help you step back, think more clearly, and focus on what may actually need to change. Draws on past conversations with Trenton Moss, Dominic Bonaker, James Rose and Jack Porter-Smith

LEARN MORE  

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.                   

About The Host 

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

01:43 - The myth that good work guarantees growth, featuring Trenton Moss

09:37 - Evolving your offer when the market moves, featuring Dominic Boneker

12:47 - Breaking through revenue growth ceilings, featuring James Rose

15:10 - The personal cost and loneliness of leadership, featuring Jack Porter-Smith

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

Can ChatGPT Replace a Marketing Manager? Building a Marketing Process with AI - Cary Weston01 avr. 202600:56:20

Can ChatGPT replace a marketing manager? In this episode, Cary Weston shares how agencies and consultants can use AI to build a smarter marketing process, sharpen strategy, and save time and money without losing authenticity. We also explore practical ways to use ChatGPT, what still needs a human touch, and why common-sense marketing beats hype every time.

LEARN MORE:

Learn More...      

Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804.    

Cary Weston

www.CaryWeston.com

www.ChatGPTExperiment.com 

https://www.linkedin.com/in/caryweston/

Developing a Marketing Project in ChatGPT - create a ready-to-go marketing partner to save hours, stay consistent, and connect more effectively with your audience. https://chatgptexperiment.com/samplemarketingproject/ (pw = 12345)

ABOUT THE GUEST

Cary Weston is a seasoned marketing professional offer coaching, consulting, and guidance.

He is a founder and former partner in the Maine-based advertising and marketing firm, Sutherland Weston.

He is a certified “They Ask You Answer” coach – a sales and marketing framework developed by Marcus Sheridan designed to help companies stand out as the voice of authority in their industry and drive measurable sales results.

His specialties lie in developing practical and tactical strategies to help businesses overcome sales and marketing challenges.  He is a master at offering practical AI advice for business.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

02:30 - Common struggles for agency owners and the pressure of marketing.

05:35 - Addressing business anxiety surrounding the adoption of AI.

07:05 - Viewing AI as an ‘Amazing Intern’ rather than a magic bullet.

12:50 - Giving AI permission to act as an objective customer.

17:10 - Why business owners are often better marketers than they realise.

21:30 - Mid-episode break: sponsorship opportunities and lead generation.

25:40 - Moving from self-promotion to high-value educational content.

28:35 - Using AI as a brainstorming partner for major business decisions.

31:35 - The four-part framework for effective AI prompting.

36:00 - How to maintain an authentic voice in AI-generated content.

41:45 - Cary's experience exiting his agency and his life after ownership.

Podcasts for Brands: How to Build Trust Fast and Increase Brand Awareness26 mars 202601:01:11

Podcasting is not one-size-fits-all. In this episode, Neil Cowling explains how brands can use different podcast options strategically and cost-effectively to build awareness, strengthen authority and trust, and become a content engine. A practical conversation for any business thinking about how podcasting could fit into its wider growth strategy.

Learn More...   

LinkedIn: linkedin.com/in/traceyburnett 

Website: leadstosuccessglobal.com 

Book a call: calendly.com/tracey-burnett/triage 

Email: tracey@leadstosuccessglobal.com 

Get in touch with Neil Cowling 

Phone: +44 7877 042 804.   

https://www.linkedin.com/in/neilscowling 
Check out https://freshair.audio/

ABOUT THE GUEST

Neil Cowling is a former BBC national radio producer and is now the founder of Fresh Air - the leading podcast agency for brands. He has worked on major events such as London 2012 and with some of the biggest names such as Sir David Attenborough. Now Fresh Air works for brands such as Barclays, L’Oreal and English Heritage.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

06:58 - Success Stories: Legal & General and Waitrose

14:02 - Podcasts as a Lead Generation Engine

21:32 - Determining the Ideal Podcast Length

28:03 - Measuring Podcast Success and ROI

33:28 - Alternatives to Starting Your Own Show

41:21 - How to Take the First Step


ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)


Is Agency Success Worth Risking Your Life? A Founder’s True Story of Strain and Survival19 mars 202601:17:57

Agency success can look brilliant from the outside. But behind the scenes, it can be far messier than most founders admit.

In this vulnerable episode, Jack Porter-Smith talks openly about the hidden side of agency growth: loneliness, team pressure, financial and legal stress, and health breakdown. He shares what was really happening inside his business when the numbers looked strong, why vulnerability made him a better leader, and why founders need more support than they normally get

Jack also reflects on the health crisis that nearly cost him his life & forced him to exit his agency and what he believes now about ambition, success, family and staying alive long enough to enjoy what you’ve built.

LEARN MORE …

                                                                                                                                                               LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com  Contact Jack Porter-Smith on LinkedIn: https://www.linkedin.com/in/jackportersmith/

or via email,  jack@inflectivgroup.com

https://www.inflectivgroup.com/ and jackportersmith.com

ABOUT THE GUEST

Jack Porter-Smith is an agency founder, speaker, advisor and partner at Inflectiv Group. After starting in PPC in 2006, he launched his Toronto-based agency in 2013 and scaled it to an 8-figure revenue and 7 figure profit within seven years. He later joined Google’s Agency Executive Council, toured the Americas speaking with Google, headlined industry conferences, and published three books.

After exiting his agency in 2024 due to health issues, Jack now advises agencies on growth, leadership and values-led decision-making.

ABOUT THE HOST

About The Host  Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies. With decades of experience in lead generation, marketing and sales, including roles at Unilever and Barclays, she helps agency and consultancy founders sharpen positioning, build trust with the right buyers and create more consistent pipelines. She’s known for practical, no-fluff advice. Expert in LinkedIn.

CHAPTERS

05:00 - Confronting the Isolation of the Sole Leader

09:58 - The Power of Vulnerability in Leadership

15:00 - Building a Culture of Trust and Accountability

20:30 - Protecting Company Values: A Case Study on Racism

26:00 - Lessons from Leadership Failures: The Pay Raise Incident

34:51 – The Impact of Legal Chaos on Agency Stability

40:00 – Health Crisis: When the Body Demands a Stop

45:10 – Life After Exit: Redefining Identity and Balance

ABOUT THE PODCAST

Marketing Momentum for Agencies is for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks. Expect plenty of straight-talking with expert guest interviews packed with practical ideas to help you win attention, build trust and convert more opportunities. Top 5% of podcasts globally (ListenNotes)

From Webinar to Keynote: Using Speaking to Market and Grow Your Agency with Jack Porter-Smith12 mars 202601:06:36

Public speaking scares a lot of people. But if you want a faster way to build trust, stand out and win better-fit clients, this episode is worth your time.

I’m joined by Jack Porter-Smith, who used speaking to help grow his agency to eight-figure revenue and seven-figure profit. We unpack why speaking can build authority faster than cold outreach, attract better clients, and become a real growth lever for your agency.

Jack also shares how to structure a talk, avoid common mistakes, and sell without sounding pushy.

Learn More...      Tracey Burnett

LinkedIn: linkedin.com/in/traceyburnett

Website: leadstosuccessglobal.com

Book a call: calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

Phone: +44 7877 042 804

Jack Porter-Smith

LinkedIn: linkedin.com/in/jackportersmith

Email: jack@inflectivgroup.com

Websites: inflectivgroup.com | jackportersmith.com

Book: https://www.amazon.co.uk/Sixty-Seconds-Glory-Selling-Predictable/dp/B0FD7Z92VJ/

ABOUT THE GUEST

Jack Porter-Smith is an agency founder, speaker, advisor and partner at Inflectiv Group. After starting in PPC in 2006, he launched his Toronto-based agency in 2013 and scaled it to an 8-figure revenue and 7 figure profit within seven years. He later joined Google’s Agency Executive Council, toured the Americas speaking with Google, headlined industry conferences, and published three books.

After exiting his agency in 2024 due to health issues, Jack now advises agencies on growth, leadership and values-led decision-making.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

Away from work, she’s passionate about food and health.      

CHAPTERS

04:30 - Defining Glossophobia

06:50 - The Authority of ‘The Flesh’

14:40 - Developing the ‘Showman’ Persona

20:10 - Handling Feedback and Negativity

34:50 - Health and Balance in Business

39:21 - 10 Blocks to Advertising Greatness

50:41 - Standing Out Online

ABOUT THE PODCAST

Marketing Momentum for Agencies is the podcast for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks.

Through straight-talking solo episodes and high-calibre guest interviews, you’ll get practical frameworks, hard-won lessons, and ideas you can implement immediately to win attention, build trust, and convert opportunities.

This podcast is one of the top 5% most popular shows out of 3,603,425 podcasts globally, ranked by Listen Notes.

When Teams Drift, Your Clients' Notice: The Offsite Fix Agencies Shouldn't Ignore with Alex Berresford05 mars 202600:32:05

In this episode, Tracey Burnett and Alex Berresford discuss the significance of company off-sites for agencies, emphasising their role in enhancing team connection, morale, client retention, and overall effectiveness. They explore the signs that indicate a need for an off-site and how to plan effective company off-sites that yield measurable outcomes. The conversation also covers the ideal frequency, creative uses for an offsite, and how to measure their return on investment. Alex shares insights on common concerns for first-time off-site planners and highlights the marketing opportunities that arise during these events. If you want a stronger team, better delivery, and clients who feel the difference and stay, press play.

CHAPTERS

01:41 - The Challenge of Remote Work

02:54 - Early Warning Signs of Burnout

03:57 - The Financial Case for Offsites

07:44 - Designing an Effective Agenda

09:25 - Maximising ROI

12:53 - The Minimum Viable Offsite

16:21 - Content and Marketing

Learn More...                                                                                                                                                                 LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com  

Contact Alex Berresford on LinkedIn: https://www.linkedin.com/in/aaberresford/

 or via email,  alex@companyoffsites.co.uk

Check out the website: www.companyoffsites.co.uk

ABOUT THE GUEST

Alex Berresford is Co-Founder of Company Offsites, along with Alex Dawson.

Together they bring 5 years of experience of planning team building events, retreats and offsites with some of the largest UK businesses.

Both founders are marketing experts and have worked with over 500+ different businesses on B2B marketing techniques, building relationships and networks over the years.

Combining their experience in the industry, with the realisation that companies need effective spaces to nurture team connections, they firmly believe that Company Offsites is the most powerful venue listing site for attracting companies that want to take their teams away on retreats and offsites, in the UK.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

          Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

        Away from work, she’s passionate about food and health.       

ABOUT THE PODCAST

Marketing Momentum for Agencies is the podcast for agency and consultancy founders who want a stronger pipeline and better sales conversations, without gimmicks.

Through straight-talking solo episodes and high-calibre guest interviews, you’ll get practical frameworks, hard-won lessons, and ideas you can implement immediately to win attention, build trust, and convert opportunities.

This podcast is one of the top 5% most popular shows out of 3,603,425 podcasts globally, ranked by Listen Notes. 

Agency Growth Has Got Harder: Here’s What Smart Agency Founders Do Next26 févr. 202600:37:08

If you run an agency and you’re feeling burnt out, growth is slow, or you’re wondering what the next chapter looks like… this episode is for you.

Because right now, a lot of agency founders are doing good work with good clients and still finding that growth feels harder than it used to. The usual options (scale harder, sell up, or just keep pushing) don’t feel that appealing.

My guest is James Rose, Founder & CEO of Inflective Group, a ‘new breed’ holding company that takes minority stakes in established, profitable independent agencies, to build shared scale while founders retain independence. We unpack what ‘founder-friendly minority investment’ actually means, why it’s different from traditional holding companies or private equity, and what it looks like day-to-day when you’re part of a group but still running your agency.

We also delve into what’s really happening in the agency market right now - the fatigue, the longer sales cycles, the pricing pressure, and where James sees the market going over the next five years.

In this episode, you’ll learn:

Why the jump from £2m to £5m is a very different game

The common reasons agency growth stalls 

What founders should do next when they feel stuck

Why a fractional CFO and an advisory board can offer clarity and aid faster growth

James’s view on outbound sales, sales enablement, and why founder-led sales is often the fastest lever in a tough market.

If you want more clarity and a smarter way to think about growth without losing control or compromising culture, press play.

CHAPTERS

2:48 - Defining ‘Founder-Friendly’ Investment

5:12 - Value Beyond Capital

8:11 - Current Trends and Market Fatigue

10:14 - Avoiding the ‘Shiny Object" Syndrome

15:53 - Why Growth Stalls

20:12 - Advice for ‘Stuck’ Founders

22:18 - Pitfalls of Traditional Exits


Learn More...

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com  

Contact James Rose on LinkedIn: https://www.linkedin.com/in/jamesroseequitypartners/  or via email,  james@inflectivgroup.com.

Check out the website:https://www.inflectivgroup.com/ 

James Rose is the Founder & CEO of Inflectiv Group, an investment platform backing the top 1% of independent agencies through genuinely founder-friendly minority partnerships. In the past 12 months, Inflectiv has acquired equity in four established agencies across podcast production, brand strategy, activation, and market research.

Before launching Inflectiv, James scaled multiple founder-led businesses, including leading commercial growth at a video agency from £0.5m to £7m over five years, and advising numerous high-growth companies on go-to-market strategy, productisation, and revenue acceleration.

Having seen firsthand how hard it is to scale an agency — and how difficult it can be to translate growth into meaningful enterprise value — James built Inflectiv to give founders a smarter way to grow without losing control or compromising culture.

About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

How to Keep Prospects Engaged on Sales Calls (and Win More Yeses)19 févr. 202600:21:32

Sales calls don’t only fail because you didn’t pitch well.

They fail because the prospect isn’t engaged, and if they’re not engaged, they’re not moving. Simple as that. 

In this episode, I’m sharing the approach I’ve built over decades and 7,000+ introductory and sales meetings, the practical framework that helps you walk into calls over-prepared, relevant, and memorable… without sounding rehearsed or 'salesy' 

You’ll hear how to:

- do the kind of pre-call research that instantly builds rapport (because it shows you actually care) 

- run a structured, natural conversation where they talk 80% of the time, and you still lead the call 

- ask deeper questions so prospects say “I never thought about that” (the fastest way to stand out) 

- close with control and confidence using simple but effective questions

- win when decisions are made by a buying committee, not just the one person you are talking to

If you want prospects leaning forward instead of clock-watching, and you want your next sales call to feel like a proper conversation, not a performance, listen in now.

If this episode has been of interest,  a good episode to complement it is 'How to Build Relationships with Prospects and Make More Sales - Episode 5

CHAPTERS

00:45 - The Three Pillars of a Successful Prospect Fit

03:07 - The 80/20 Rule of Sales Conversations

09:42 - Creative Ways to Deliver Your Pitch

15:46 - To Slide or Not to Slide? The Role of Visual Aids

17:48 - Using Body Language to Build Trust


Sponsor: Wix Studio

Learn More...

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com 

About The Host                                                                                                      Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.                                                                                                                                                                

          Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

          Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

        Away from work, she’s passionate about food and health.

Get More Leads With Better Marketing: 7 Fixes To Improve Your Pipeline12 févr. 202600:19:28

Sales slow? Pipeline dripping instead of flowing? You’re not alone.  Around 80% of marketing services agencies struggle to win consistent new business.

In this episode, I break down seven reasons leads aren’t coming in, and the practical fixes that rebuild momentum. We cover why referrals dry up, the ‘look what we do’ messaging trap, inconsistent marketing, why lead gen is a whole company function, how to use LinkedIn properly, why outsourcing often backfires, and why posting content alone won’t convert into sales.

If you want a pipeline you can rely on, without gimmicks, press play.

And if you’re ready to start filling your pipeline, book a no-charge Marketing & Sales Assessment call (link in the show notes).

Sponsor: Wix Studio

CHAPTERS

01:14 - The Reality of the ‘Long Burn’

04:20 - The ‘Jar’ Problem in Messaging

08:25 - Leveraging Internal Strengths

10:45 - Beating the LinkedIn Algorithm

14:39 - The Pitfalls of Outsourced Lead Gen

16:20 - The 12-Month Investment Rule

Learn More…

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

        Away from work, she’s passionate about food and health.

Authentic AI Content: How to Make It Sound Like You05 févr. 202600:10:55

If your AI-written content feels a bit… off, you’re probably not imagining it. Audiences can smell bland, generic 'AI slop' a mile away and it doesn’t build trust, authority, or leads.

This episode of the Marketing Momentum for Agencies podcast covers how to use AI as a partner so your content still sounds exactly like you without a hint of AI!

You’ll get a simple, practical framework to brief AI properly: define the expert, get crystal-clear on your goal, describe the reader, feed it your voice, and refine the output without losing authenticity.

And if you’re ready to stop posting content that gets ignored, book a no-charge Marketing & Sales Assessment call (link in the show notes). Sponsor: Wix Studio

CHAPTERS

03:04 - The Content Recipe

08:33 - The Role of AI

09:29 - Improving Your Content for 2026


Learn More...

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com

About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

Away from work, she’s passionate about food and health.

Pre-Pipeline, Pipeline, Post-Pipeline: How to Follow Up and Lead the Sale29 janv. 202600:20:47

In this conversation, Tracey Burnett discusses the intricacies of managing a sales pipeline, emphasising the importance of follow-up strategies that build relationships and trust. She outlines three critical phases of the pipeline: pre-pipeline, pipeline, and post-pipeline, and provides actionable insights on how to effectively navigate each stage. The conversation highlights the need for understanding prospects' perspectives, qualifying leads, and maintaining relationships even after a project is lost. Ultimately, the focus is on leading the sales process rather than merely chasing opportunities.

CHAPTERS

04:09 - Cringey 'Just Checking In' Messages vs. Value-Led Follow-Up

06:14 - Follow-Up Is About Leading, Not Chasing

08:18 - The Three Phases of Pipeline Most Agencies Ignore

10:23 - Pre-Pipeline: Winning Trust Before a Project Exists

12:28 - Qualification, Ideal Clients, and Avoiding the Wrong Leads

14:32 - Decision Makers, Stakeholders, and Selling in the Light

16:37 - Diagnosis vs. Order-Taking: Acting Like the Expert

18:42 - How to Lead Follow-Up in Pre-Pipeline, Pipeline, and Post-Pipeline

20:46 - Leading Better in Tough Markets: Fixing a Cracked Pipeline


Learn More...

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com 

About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

          Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

          Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

        Away from work, she’s passionate about food and health.

LinkedIn Reach Is Down. Here’s How Agencies Can Still Generate Leads in 202622 janv. 202600:34:05

LinkedIn reach is down and for agency founders and new-business teams, it couldn’t have come at a worse time. But here’s the truth: reach was never the metric that brought in clients.

In this solo episode, Tracey breaks down what’s changed on LinkedIn in the last 6–12 months, including the shift toward relevance, expertise, and conversation depth and why generic, 'topic-hopping' content is being downgraded. You’ll learn what the platform rewards now, the biggest mistakes creators are making, and a practical system to generate leads consistently in 2026.

Inside, you’ll get:

- What’s really driving content distribution now 

- The old LinkedIn rules that are killing your reach and credibility

- How to align your profile and content so LinkedIn improves your content reach

- A simple framework for writing posts people save, not just skim

- Why comments are the most underrated lead-gen tool and how to optimise your feed to make it easier

- How to prospect without spamming: targeted outreach, smart DMs, and using Sales Navigator as a research tool             

Learn More...                                                                                                                                                                 LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://calendly.com/tracey-burnett/triage

Email: tracey@leadstosuccessglobal.com 

CHAPTERS

00:54 The Algorithm Shift: Relevance over Recency

02:30 Format Changes: Why Carousels and Stories Are Winning

09:37 Is Your Strategy Actually Working? (Consultation Offer)

15:47 The Secret Weapon: Comments as Lead Generation

31:06 The Long-Term Game: Consistency and Relationships

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.                                                                                                                                                                

          Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

          Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

        Away from work, she’s passionate about food and health.

Agency Success Stories: The Patterns That Actually Drive Growth15 janv. 202600:38:24

Five agency owners. Five different journeys. And yet the same growth ingredients kept showing up, loud and clear.

In this solo episode, I distil the key lessons from my Agency Success Stories interviews with Trenton Moss, Gilad Bechar, Damon Burton, Jaye Cowle and Dominic Bonnaker. This isn’t a recap. It’s a practical playbook.

You’ll hear the patterns that separate agencies that scale (and stay sane) from those that stay busy, chaotic, and stuck:

- Why hope, referrals and being good at what you do aren’t a pipeline

- What real positioning looks like when the market gets tougher

- The commercial awareness and boundaries that protect profit

- The business visibility and systems that stop you flying blind

- Why culture, leadership and consistency do more heavy lifting for growth than talent

And at the end, I’ll let you know exactly which episode to listen to next, depending on what you’re struggling with, or want to know about, right now — pipeline, profitability, positioning, resilience, or consistent marketing.

If you want real-world agency growth lessons you can actually apply this week, press play, and then go binge the rest of the series.

Chapters

00:00 The Uncomfortable Truth About Agency Planning

02:41 Common Growth Ingredients for Agencies

03:09 Hope is Not a Pipeline

07:23 Positioning and Differentiation

13:32 The Importance of Commercial Awareness

17:01 Systems for Business Visibility

20:32 The Role of Company Culture

23:31 Consistency in Marketing and Selling

33:02 The Playbook for Agency Success

About The Host

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies.

Outside work, she’s passionate about food and health.

Learn More... LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book

Email: tracey@leadstosuccessglobal.com

Why Consistent Marketing Beats Talent Alone in Agency Growth. Dominic Bonaker18 déc. 202501:12:24

In this conversation, Dominic Bonaker emphasizes the importance of practical experience in sales, particularly through cold calling, as opposed to theoretical knowledge gained from books. He advocates for embracing discomfort and learning from mistakes as a crucial part of personal and professional growth.


CHAPTERS

Introduction and Background
- 00:00:00

Pivoting the Business Model
- 00:03:00

The Role of AI and Data
- 00:09:00

Marketing Strategies and Client Relations
- 00:15:00

Advice for Agency Founders
- 00:21:00


ABOUT THE GUEST

Dominic Bonaker is the Founder and CEO of Lunar. A data reporting and insights company working with marketing agencies to give their clients better data and clearer next steps. Throughout his time at Lunar he has taken the company from a WordPress agency and pivoted into a successful data and insights company that is now working for clients in 5 countries.


LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book

Email: tracey@leadstosuccessglobal.com

Want to grow your business? https://this.leadstosuccessglobal.com/leadsandsales

Find out if you are ready to get leads from LinkedIn - https://this.leadstosuccessglobal.com/linkedin

https://lunarwp.co.uk/free-data-report/

https://www.linkedin.com/in/dominic-bonaker//

From 40% Client Loss to £3M+: How Jaye Cowle Built a Resilient Agency in a Tough Market11 déc. 202501:21:26

If you’re feeling the squeeze right now with a slower pipeline, cost-cutting clients, AI noise everywhere, this episode is for you.

In this episode of “Agency Success Stories. The Inside Track”, I’m joined by Jaye Cowle, founder of performance agency Launch, who has grown her business from high six figures to multi-million revenue in a tough market.

We get into:

Why so many agencies are “successful despite themselves”

The mindset she leans on when the numbers look scary and the practical actions to take when the pipeline is looking empty

The unsexy but vital bits you need to run a successful agency :

How she builds a people-first, performance-obsessed culture that clients trust and where the team is happy

If you want to build and run a secure and successful agency that can handle hard times and still grow, plug in and take notes from Jaye.

CHAPTERS

1:20 The COVID Comeback

6:35 Marketing in a Choppy Market

13:17 Navigating The Human Element in Business

20:18 The Power of Mindset

43:16 Surviving COVID With Strong Financial Systems

53:43 The Cancer Diagnosis & Business Impact


ABOUT THE GUEST

Jaye Cowle is the Founder and CEO of Launch, a performance marketing agency that grows ecommerce and travel brands. Over the past 13 years, she's helped businesses break through growth plateaus by rebalancing short-term performance with long-term brand building, proving you don't have to sacrifice ROAS to build sustainable growth. Launch works with marketing leaders who need a smarter approach to create demand, not just capture it. She's also built Launch on the belief that happy teams deliver better results and the agency's growth and client successes proves it.

VALUABLE RESOURCES

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book

Email: tracey@leadstosuccessglobal.com.

Connect with Jaye: https://www.linkedin.com/in/jayecowle/ and https://launchonline.co.uk/

Value, Reputation, Results: How Damon Burton Achieved Multi Million Agency Growth04 déc. 202501:26:23

The third in the limited series, ‘Agency Success Stories. The Inside Track.  Most agencies chase leads, pump money into ads, and still feel like they’re pushing uphill. Damon Burton built SEO National into a multi-million agency without ads, without cold outreach, and without sacrificing his sanity.

In this episode, Damon shares how he:

Turned a side project into an in-demand SEO agency built on results and reputation

Uses simple systems, clear positioning and a ‘no chasing’ rule to attract the right clients

Thinks about SEO and AI now and what really matters over the next few years

Retains and attracts clients 

If you want a calmer, more profitable agency that clients come looking for, this conversation will give you a very different playbook for growth.

CHAPTERS

0:31: Introduction of Damon Burton

6:38: The story of outranking a billion-dollar company (ABC/The Bachelor)

14:04: The pivotal decision to document processes (SOPs)

17:34: The value of writing 'Outrank'

28:50: The impact of AI/ChatGPT on SEO


LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book

Email: tracey@leadstosuccessglobal.com 

Damon Burton

www.linkedin.com/damonburton www.SEONational.com

SEO Book: https://www.freeseobook.com/get-outrank

Nearly twenty years ago, this husband and father of three beat a billion dollar company by outranking their website on Google. Since then, he knew he was onto something and went on to author a best selling SEO book, and build an international search engine marketing company that’s worked with Tony Robbins, Russell Brunson, NBA teams, and Inc 5000 & Shark Tank featured businesses.

In the two decades+ of running a global team, Burton can speak on how to manage a remote team, as well as dedicating time to family and balancing it all; encouraging his team to prioritize family-first, too.

Since founding his company SEO National in 2007, he has been featured in publications including Entrepreneur Magazine, Forbes, BuzzFeed and USA Weekly, and has helped high-profile clients make more in a month than they used to in a year.

What It Really Takes to Scale an Agency: Inside World-Renowned Moburst with Gilad Bechar27 nov. 202501:30:51

Have you ever fired big-name clients or let go of 80% of your team… on purpose?                                            

In this episode of the series 'Agency Success Stories - The Inside Track', I sit down with Gilad Bechar, founder & CEO of world-renowned, mobile-first growth agency Moburst, with clients including Google, YouTube, Uber, Dropbox, Samsung, and more.

On the outside, Moburst looks like the dream: global brands, awards, acquisitions. But Gilad takes us behind the scenes to the messy middle: the year they were quietly bleeding cash, and the brutal decisions that followed. Firing big brand clients and cutting the team from 50 to 12 so the agency could survive and the painful reset that led to 230% YOY growth and then triple digit growth using startups as a lab to test ideas fast before rolling them out to giants like Google and Samsung.

If you’re an agency or consultancy founder wrestling with profit, positioning, visibility, or the pressure to ‘go bigger’, this conversation is a very real look at what it actually takes to scale an agency that lasts.


CHAPTERS

The Uncomfortable Truth: Losing Money and Finding the Leak

  • 00:00:44


Moburst Today: A Dynamic Digital Transformation Agency

  • 00:08:16


Building Authority: Conferences, Relationships, and Pipeline

  • 00:17:34


The Digital Strategy: Automating vs. Human Connection

  • 00:36:58


What Makes a Good Acquisition?

  • 00:48:47


90-Day Plan & Final Advice

  • 00:54:19


ABOUT THE GUEST

Gilad Bechar is the visionary founder and CEO of Moburst, a world-renowned, mobile-first digital agency that has become a trusted growth partner to some of the most recognizable tech brands on the planet. Over the last eleven years, Gilad has scaled Moburst into a global powerhouse, working with industry leaders such as Google, YouTube, Uber, Discovery, Robinhood, Playtika, Dropbox, and Samsung to unlock breakthrough results in user acquisition, retention, and mobile innovation.

With more than 14 years of hands-on experience in brand management, media strategy, consultancy, and startup ecosystems, Gilad is a force in digital marketing. He combines creative ingenuity with deep technical insight. His approach to full-funnel mobile growth is comprehensive, encompassing strategy and creative content as well as performance marketing, product optimization, and growth hacking.

His ability to see around corners sets Gilad apart. He identifies the trends, tools, and tactics that give brands a strategic edge in a saturated digital landscape.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies. Outside work, she’s passionate about food and health.

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book Email: tracey@leadstosuccessglobal.com                    Connect with Gilad Bechar: https://www.linkedin.com/in/begilad/ https://www.moburst.com/

People Skills, Commercial Awareness, Genius New Business: Trenton Moss's Agency Success20 nov. 202501:06:57

Thirteen years of easy inbound… then silence, no new business for six months. Trenton Moss didn’t chase more leads; he built ICP communities that created no-pitch, huge wins, trained his team to lead clients, developed commercial awareness within the team, and added real accountability for himself.

This is a playbook for founders who want resilience over roulette, and revenue without the circus. This is the first of a mini series, 'Agency Success Stories: The Inside Track'.

CHAPTERS

Introduction and Early Days

- 00:00:00

Motivation and Starting the Agency

- 00:02:18

Content Marketing and Growth

- 00:05:50

Building Company Culture

- 00:15:02

Client Leadership Program

- 00:17:14

Challenges and Resilience

- 00:29:36

Advisory Board and External Accountability

- 00:41:38

Expanding into the US Market

- 00:48:58

Reflections and Future Insights

- 00:53:02

ABOUT THE GUEST

Trenton Moss built one of the UK’s first UX agencies from scratch, scaled it to £3m, sold it and lived to tell the tale. Then he wrote a bestselling book and started helping agency teams be brilliant with clients. He puts his agency’s success down to one thing - making everyone a leader. As CEO, he built a culture of trust, empowerment and high performance. And it worked. Now at Team Sterka, he helps agency teams lead with more impact - strengthening client relationships, handling tough conversations and growing revenue by up to 35%. What sets Trenton apart is his mix of emotional intelligence and commercial nous, shaped by his experience as a qualified executive coach and former Samaritan. In 2023, he took his kids backpacking across Asia and Africa for six months. He survived hunting in Tanzania, paint fights in India and leech attacks in Borneo.

ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production and UX specialists, as well as leadership, HR and interior design consultancies. Outside work, she’s passionate about food and health.

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book

Email: tracey@leadstosuccessglobal.com

Want to grow your business? https://this.leadstosuccessglobal.com/leadsandsales

Find out if you are ready to get leads from LinkedIn - https://this.leadstosuccessglobal.com/linkedin

Father, Fighter, Founder, Designer: Chris Flynn on Saving Aria13 nov. 202500:35:34

What would you do if your child’s life depended on money, not science?

Aria Flynn is four years old and one-in-8-billion: she has a unique LONP1 mitochondrial mutation with no UK NHS treatment path. Her parents, Chris and Adriana, are looking for solutions. They know exactly where to go to get Aria the help she needs when they have the necessary funds. In this conversation, Chris (founder of Flynn Product Design) shares Aria’s story, and the plan that could change her trajectory: drug repurposing now, ASO development next, and gene therapy in the longer term. The blocker? Funding.

If you’re in the ideas business - creatives, founders, producers, researchers, philanthropists - this episode is your brief. We’re looking for:

• Introductions to labs, foundations, or major donors

• Creative ideas to reach the people who can move millions

• Media opportunities to amplify Aria’s story

And time matters.


CHAPTERS

1 Introduction and Aria's Story
- 00:00:00

2 Understanding Aria's Condition
- 00:03:00

3 Challenges with the NHS
- 00:09:00

4 Global Treatment Options
- 00:15:00

5 The Role of Community Support
- 00:21:00

6 Call to Action and Future Hopes
- 00:27:00


ABOUT THE HOST

Tracey Burnett is the founder of Leads to Success Global and host of Marketing Momentum for Agencies (Top 5% of podcasts globally, ListenNotes). With decades of experience in lead generation, marketing and sales, including client-side roles at Unilever and Barclays Bank, she helps agency and consultancy founders sharpen their positioning, build trust with the right buyers, and create more consistent pipelines.

Tracey is known for practical, straight-talking advice and deep platform expertise, particularly on LinkedIn, where she’s invested thousands of hours refining what drives attention and real sales conversations.

Her consultancy has supported marketing and communications teams across government and a wide range of agencies, including creative-led, video production, and UX specialists, as well as leadership, HR, and interior design consultancies. Outside work, she’s passionate about food and health.

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book

Email: tracey@leadstosuccessglobal.com

Donate to Aria: https://www.justgiving.com/campaign/solesurvivor

Learn about LONP1: https://www.curelonp1.com/ curelonp1@gmail.com

Connect with Chris: https://www.linkedin.com/in/flynnproductdesign/


Position • Profile • Prospect: A Human Playbook for Predictable Pipeline Growth06 nov. 202500:12:19

In this episode, Tracey Burnett talks about reducing the reliance on networking and referrals, and how to effectively use human to human, personalised outreach. She emphasises the importance of having a clear target audience to enhance marketing effectiveness and how to gain control over sales and revenue.

LinkedIn: www.linkedin.com/in/traceyburnett

Website: www.leadstosuccessglobal.com

Got a question? Give me a call: 0044 7877 042 804

Book a call: https://bit.ly/leadstosuccess-book 

Email: tracey@leadstosuccessglobal.com 

Want to grow your business? https://this.leadstosuccessglobal.com/leadsandsales 

Find out if you are ready to get leads from LinkedIn - https://this.leadstosuccessglobal.com/linkedin

© My Podcast Data · Projet indépendant · Données issues d'Apple & Spotify