Looped In – Détails, épisodes et analyse

Détails du podcast

Informations techniques et générales issues du flux RSS du podcast.

Looped In

Ines Clark

Business & Entrepreneuriat

Fréquence : 1 épisode/7j. Total Éps: 4

The podcast where leaders in retail, CRM, and personalization share how they’re re-engaging customers across channels — and building more love and value in a challenging macro environment. Hosted by omnichannel strategist Ines Clark, each episode explores the tactics, tech, and thinking behind today’s most effective customer journeys — from abandoned baskets to loyalty loops. https://www.getmartyai.com/looped-in-podcast

Lire plusRéduire

Site

RSS

Apple

Classements récents

Dernières positions dans les classements Apple Podcasts et Spotify.

Apple Podcasts

🇬🇧 Grande Bretagne - marketing
23/08/2025
#77

Spotify

Aucun classement récent disponible

Liens partagés entre épisodes et podcasts

Liens présents dans les descriptions d'épisodes et autres podcasts les utilisant également.

https://www.linkedin.com/company/apple/
1 partage
https://www.linkedin.com/in/eleanorthadani/
1 partage
https://www.linkedin.com/in/ebgill/
1 partage

Qualité et score du flux RSS

Évaluation technique de la qualité et de la structure du flux RSS.

Qualité du flux RSS

À améliorer

Score global : 63%

Historique des publications

Répartition mensuelle des publications d'épisodes au fil des années.

Year

Derniers épisodes publiés

Liste des épisodes récents, avec titres, durées et descriptions.

Promo: In-store feedback as the decoder of performance reports

jeudi 21 août 2025 • Durée 00:56

✨ Coming soon on Looped In: a conversation with Eleanor Thadani (CRM & Clienteling leader at Jimmy Choo, Zegna, Fendi, Michael Kors & J.Crew).

👉 Sales reports tell you 𝑤ℎ𝑎𝑡 happened — but not 𝑤ℎ𝑦.

What if we could enrich those reports with the qualitative insights associates hear in-store every day? The customer reactions, the try-on moments, the feedback that rarely gets captured in systems. That’s where the real story behind performance lives.

Because sometimes the real question isn’t “is this product a dud?” — it’s “or did no one try it on (and those who did, loved it)?”

In our full conversation, we dig into:
🏹 How CRM has evolved from broad digital personalization to true one-to-one engagement
📩 Why CRM and clienteling are “two sides of the same coin” — and what brands miss when they separate them
📈 The changing role of the sales associate: relationship-builder and data contributor
🦾 Where AI fits in scaling personalization without losing the human touch

Lire plusRéduire

Promo: Building an organization enabling customer centricity

jeudi 21 août 2025 • Durée 01:21

💡 Customer centricity isn’t just a slogan—it’s an operating system.

In my upcoming 𝑳𝒐𝒐𝒑𝒆𝒅 𝑰𝒏 episode with Emily Brauer Gill (Chief Revenue Officer at Margaux, former SVP of Customer Reformation, ex-Apple, Stitch Fix.), we dive into what it really takes to scale with the customer at the center.

One of Emily’s sharpest points: 𝘤𝘶𝘳𝘪𝘰𝘴𝘪𝘵𝘺 𝘵𝘳𝘢𝘯𝘴𝘭𝘢𝘵𝘦𝘴 𝘪𝘯𝘵𝘰 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘤𝘦𝘯𝘵𝘳𝘪𝘤𝘪𝘵𝘺.

Hiring people who are naturally curious—and then creating space for structured “voice of customer” sessions—ensures insights aren’t lost in the shuffle but drive tangible product and experience decisions.

We also unpack:
👱 Why early customer segmentation and personas must be CEO-backed to truly shape decisions.
🧪How Reformation’s rapid sketch-to-store cycles drove both agility and sustainability.
🛍️ Why multi-channel distribution isn’t optional—it’s simply following how customers want to shop.

The full conversation with Emily is dropping shortly—packed with practical takeaways on building organizations and incentives that 𝘢𝘤𝘵𝘶𝘢𝘭𝘭𝘺 put the customer first.

Lire plusRéduire

Promo: Capturing Insights for Digital Personalization

lundi 4 août 2025 • Durée 00:59

🎙 “But then when we need to feed one‑to‑many communications, do we care about what the person has done in‑store? There’s room for that — taking that store interaction and using it for digital interaction as well.”

In this upcoming Looped In episode, I speak with Katerina Targotay (Mountri) former Global Director of Marketing at Tom Ford and previously with Zegna and Alexander McQueen.

Katerina brings a rare perspective from inside creative‑led, brand‑first environments — where marketing is as much about protecting identity as it is about driving transformation.

We dive into:

💡 Turning in‑store interactions into measurable digital engagement

📈 Linking brand equity to conversion across the funnel

🛍 The store as the next big frontier for first‑party data

🔗 How creativity and data can co‑exist in luxury

📅 Episode drops soon — subscribe now so you don’t miss it

Lire plusRéduire

Coming Soon ... Get Looped In!

vendredi 1 août 2025 • Durée 00:22

🎙 I’m launching a podcast — and I want you to be part of it.

When I started MartyAI, I went deep.
Even with a career in retail and omnichannel, I interviewed 50+ retail leaders to understand what omnichannel really means today.

From Tom Ford to Jimmy Choo, Chubbies to fast-growing DTC brands, these conversations were overflowing with practical insights and fresh takes on customer centricity.

I realised…
These stories shouldn’t stay behind closed doors.

Looped In is where retail, CRM, and personalization leaders share exactly how they’re re-engaging customers across channels — and building more love and value in a challenging macro environment.

We’ll explore:

The real role of stores in an AI era
How to connect digital and physical experiences
What customer-centricity looks like in 2025

💡 Here’s how you can get involved:
1️⃣ Tap Follow here on Spotify, Apple Podcast or Youtube so you’ll get the first episode as soon as it drops.
2️⃣ If you enjoy the trailer, share it with a friend or colleague in retail who’d love these conversations.
3️⃣ Tag someone you’d want me to interview next — let’s get them Looped In.

First episode drops soon — follow now so you don’t miss it.

Lire plusRéduire

Podcasts Similaires Basées sur le Contenu

Découvrez des podcasts liées à Looped In. Explorez des podcasts avec des thèmes, sujets, et formats similaires. Ces similarités sont calculées grâce à des données tangibles, pas d'extrapolations !

À propos Méthodologie Contact Me soutenir Politique de confidentialité

Looped In – Détails, épisodes et analyse

Détails du podcast

Classements récents

Apple Podcasts

Spotify

Liens partagés entre épisodes et podcasts

LinkedIn6

Other1

Qualité et score du flux RSS

Historique des publications

Derniers épisodes publiés

Podcasts et contenus similaires

Podcasts Similaires Basées sur le Contenu

Apple Podcasts

Spotify

Podcasts Similaires Basées sur le Contenu

LinkedIn6

Other1