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Presented by Melissa Sherman

Why is change so hard? Change is a complex and multifaceted process that often evokes a wide range of emotions and challenges. Despite these challenges, change is an inevitable part of life and is often necessary for growth, progress, and adaptation.

By acknowledging the difficulties associated with change and providing support, encouragement, and clear communications, we can help individuals and organizations embrace change and Continuous Improvements more effectively.

As continuous improvement practitioners, we don’t always think about the impact our continuous improvement initiatives will have on the employees.

Learning objectives: Throughout this session, we will look at various ways to improve the sustainability of our projects. Let’s discuss the importance of making sure we are embedding change management into your continuous improvement efforts. We will look at what change is, the resistance to it, the journey/change curve an individual goes through, the various change models, and some strategies you can use to assist in your efforts.

Accomplished Lean Leader and Sought-after Speaker recognized for driving continuous improvement initiatives and sharing change best practices, honed from 30 years of expertise in process excellence. Holistic ability to drive enterprise Six Sigma, Lean, and Kaizen deployments, delivering quantifiable productivity, efficiency, and waste elimination gains. Coached business teams during organizational adoption of agile solutions for high-level value delivery. Delighted business partners and stakeholders through strategic data-driven roadmap planning and creation.

The blog post

In this episode, we discuss how to create a culture of continuous improvement in the workplace. We'll cover seven surefire ways to promote improvement, including making it ongoing, involving all employees, removing barriers to improvement, celebrating all types of improvement, providing resources and recognition for improvement efforts, and leading by example. By following these tips, you can create a workplace where everyone is constantly striving to be better.

Welcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous improvement, the evolution of process excellence at Memorial Health, and the impactful integration of KaiNexus into their system. 🎉 Key Highlights: - Mike's honorary KaiNexian award in memory of Chris Burnham - Transition from project-oriented work to a culture of continuous improvement - Incorporating KaiNexus for tracking projects, quality initiatives, and safety improvements - Importance of standardization and iterative growth in lean practices 🔔 Subscribe for more insights into continuous improvement and learn from industry leaders! 🔗 Useful Links: Learn more about KaiNexus: https://www.kainexus.com #ContinuousImprovement #LeanHealthcare #KaiNexus #NexieAward #MemorialHealth #ProcessExcellence #Standardization #HealthcareInnovation #CustomerSuccess

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Presented by Karidja Sakanogo

Parenting can sometimes be challenging. Parents are quite often expected to not only raise children, but also to raise adults. As one who is passionate about Lean management, I decided to go further by raising Lean thinkers.

The purpose of the presentation is to share the core values and dimensions of Lean management that can alleviate motherhood and fatherhood. Applying Lean principles, methods, and tools to our daily lives, we build our own “Lean house”. Thus, we are improving because we are continuously elaborating our standards and finding ways to sustain them.

Karidja Sakanogo learned from a twenty-year experience in project management, operations management, customer service, and accounting.

Passionate about Lean Six Sigma methodology and fully dedicated to promoting continuous improvement approaches, her hobby consists in contributing to companies' efficiency and profitability goals. For the past years, her main challenge has been to disseminate LSS concepts, tools, and technics in West Africa by providing training sessions and consulting services.

Certified Lean Six Sigma Black Belt (LSSBB) and Project Management Professional (PMP), her educational background includes a Bachelor’s in Accounting and Finance, a Bachelor's degree in Technical Management, and a M.Sc. In Project Management. She is currently attending The Helms School of Government at Liberty University as a Ph.D. candidate in Public Administration.

Originally from Côte d'Ivoire in West Africa, Karidja currently lives in West Virginia with her husband and their four adorable kids. Impressed by the power of the values embedded in Lean culture, Karidja found beneficial to raise Lean thinkers. She is excited to share the depth and the breadth of "Raising Lean thinkers in a Lean house".

A webinar to be presented May 10 from 1:00 pm - 2:00 pm ET -- REGISTER HERE

Presented by Karidja Sakanogo

Parenting can sometimes be challenging. Parents are quite often expected to not only raise children, but also to raise adults. As one who is passionate about Lean management, I decided to go further by raising Lean thinkers.

The purpose of the presentation is to share the core values and dimensions of Lean management that can alleviate motherhood and fatherhood. Applying Lean principles, methods, and tools to our daily lives, we build our own “Lean house”. Thus, we are improving because we are continuously elaborating our standards and finding ways to sustain them.

Karidja Sakanogo learned from a twenty-year experience in project management, operations management, customer service, and accounting.

Passionate about Lean Six Sigma methodology and fully dedicated to promoting continuous improvement approaches, her hobby consists in contributing to companies' efficiency and profitability goals. For the past years, her main challenge has been to disseminate LSS concepts, tools, and technics in West Africa by providing training sessions and consulting services.

Certified Lean Six Sigma Black Belt (LSSBB) and Project Management Professional (PMP), her educational background includes a Bachelor’s in Accounting and Finance, a Bachelor's degree in Technical Management, and a M.Sc. In Project Management. She is currently attending The Helms School of Government at Liberty University as a Ph.D. candidate in Public Administration.

Originally from Côte d'Ivoire in West Africa, Karidja currently lives in West Virginia with her husband and their four adorable kids. Impressed by the power of the values embedded in Lean culture, Karidja found beneficial to raise Lean thinkers. She is excited to share the depth and the breadth of "Raising Lean thinkers in a Lean house".

We're joined today by Kym Guilotti, Director of Product Management, at KaiNexus about why she joined the company and what she does as a product manager.

Website for the event: https://info.kainexus.com/continuous-improvement/reflections-on-patient-safety-just-culture-and-the-nursing-profession/webinar/signup?hsLang=en

Moderator: Mark Graban, Senior Advisor, KaiNexus

Panel: Dr. Greg Jacobson, CEO, KaiNexus Kelley Reep, Clinical Nurse Specialist Rebecca Love, Chief Clinical Officer, IntelyCare Brian Weirich, Chief Nursing Officer, Banner Health

In this panel discussion webinar, you'll hear healthcare leaders and patient safety experts discuss the recent conviction of a nurse who worked at Vanderbilt University Medical Center, RaDonda Vaught.

You'll hear about the case and the circumstances that led to the tragic death of a patient, Charlene Murphey.

The discussion will focus on a path forward that focuses on patients and what we can do to prevent systemic errors from harming other patients.

About the Panelists:

Greg Jacobson, MD Greg graduated from Washington University in St Louis in 1997 with a BS in Biology. He attended Baylor College of Medicine from 1997 to 2001. From 2001 to 2004, he completed a residency in Emergency Medicine at Vanderbilt University Medical Center where he then stayed on as faculty. Greg is the Chief Executive Officer and a co-founder of KaiNexus. He is an ER doctor that is fanatical about the single biggest barrier holding companies back from greatness - their lack of continuous improvement work. It has taken him down the path of developing KaiNexus.

Rebecca Love, RN, BS, MSN, FIEL Rebecca is an experienced nurse executive and the first nurse featured on Ted.com. Rebecca, was the first Director of Nurse Innovation & Entrepreneurship in the United States at Northeastern School of Nursing – the founding initiative in the country designed to empower nurses as innovators and entrepreneurs, where she founded the Nurse Hackathon, the movement has led to transformational change in the Nursing Profession. In early 2019, Rebecca, Co-founded and is President of SONSIEL: The Society of Nurse Scientists, Innovators, Entrepreneurs & Leaders. Rebecca is an experienced Nurse Entrepreneur, founding HireNurses.com in 2013 which was acquired in 2018 by Ryalto, LTD UK, where she served as the Managing Director of US Markets until its acquisition in 2019. Currently, Rebecca serves as the Chief Clinical Officer of IntelyCare, Inc. Rebecca is passionate about empowering nurses and creating communities to help nurses innovate, create and collaborate to start businesses and inventions to transform healthcare.

Kelley Reep Kelly is a Clinical Nurse Specialist (CNS) in critical care. Kelley came to nursing as a second career after corporate training, freelance writing, and motherhood. She works at a Level 1 Trauma Center in the Southeast. Kelley is a passionate advocate for the bedside nurse, as well as a conference speaker (see her at AACN NTI this May) and the nurse consultant for Critical Care: The Game, a multiplayer board game designed by Lakshman Swamy, MD to teach others about ICU.

Dr. Brian Weirich Brian is Chief Nursing Officer for Banner Health’s Thunderbird hospital. Prior to his role at Banner, Brian held nursing leadership roles at Indiana University Health, University of Colorado Health, Ohio State Medical Center and the Cleveland Clinic where he started as a nurse in the ICU.

Brian has a Doctorate degree in Health Administration from the Medical University of South Carolina and a Masters degree in Healthcare Administration from Ohio University where he also obtained his Bachelor degree in nursing. Brian is certified in Executive Nursing Practice and has a certification in Artificial Intelligence from Northwestern’s Kellogg school of business.

Brian is an author/speaker often arguing for the importance of the millennial “tech” generation. He is a co-author of the book, THE NURSES GUIDE TO INNOVATION. In 2017, he began exploring artificial intelligence and crowd sourcing a

Presented by Sabrina Malter as part of the KaiNexus Continuous Improvement Webinar series.  

For decades, executives and academics have talked about the need to build “learning organizations.” That sounds good, but what does it mean in a practical sense? How can leaders unveil the potential of their people and their organizations?  

In this webinar, we will discuss:  

• Why we have to build a Learning Organization deliberately 
• Leadership practices to promote organizational learning 
• Human skills to promote organizational learning  

Sabrina Malter is passionate about creating a work environment where everyone can bring their full self to work and make the boldest impact for the organization and beyond. She loves to challenge, encourage, and support organizations that embark on their learning and growth journey.   Sabrina brings her passion to life as a Leadership and Learning Coach & Consultant at her own business, Unveil Business Consulting. She understands the power of Lean thinking in working towards her vision with a special expertise and skill in Kata Coaching, Leadership Development and Cultural Change.   Sabrina’s 25 years of industry background brought her experience and expertise in Business Transformations, Organizational Development and Strategy Management. Her educational background includes a M.Sc. in Sustainability Management from The Open University, UK, as well as further study on Leading People Centered Change, Leadership Coaching, and Professional Resilience.   Sabrina lives with her husband and two daughters in the south of Germany.

A preview of a podcast to be presented by Sabrina Malter on April 11, 2022.

Register to attend live or view the recording

"Building a Learning Organization: Leadership Practices & Human Skills that Promote Learning"

For decades, executives and academics have talked about the need to build “learning organizations.” That sounds good, but what does it mean in a practical sense? How can leaders unveil the potential of their people and their organizations?

In this webinar, we will discuss:  Why we have to build a Learning Organization deliberately Leadership practices to promote organizational learning Human skills to promote organizational learning.

• Why we have to build a Learning Organization deliberately
• Leadership practices to promote organizational learning
• Human skills to promote organizational learning

Note: The webinar will be presented live, in English, but a German language recording will also be made available a few days in advance. Q&A will also be conducted in English.

Sabrina Malter is passionate about creating a work environment where everyone can bring their full self to work and make the boldest impact for the organization and beyond. She loves to challenge, encourage, and support organizations that embark on their learning and growth journey.

Sabrina brings her passion to life as a Leadership and Learning Coach & Consultant at her own business, Unveil Business Consulting. She understands the power of Lean thinking in working towards her vision with a special expertise and skill in Kata Coaching, Leadership Development and Cultural Change.

Sabrina’s 25 years of industry background brought her experience and expertise in Business Transformations, Organizational Development and Strategy Management. Her educational background includes a M.Sc. in Sustainability Management from The Open University, UK, as well as further study on Leading People Centered Change, Leadership Coaching, and Professional Resilience.

Sabrina lives with her husband and two daughters in the south of Germany.

Connect with Sabrina on LinkedIn.

As presented by Kim Moscarda, Director at Moscarda Solutions on March 9

Slides and video can be found here: https://info.kainexus.com/continuous-improvement/lean-for-knowledge-workers/webinar/signup?hsLang=en

In this webinar, you'll get an insight into the application of Lean methodologies in a knowledge worker environment

Learning Objectives:

• Learn how lean methodologies can be successfully applied to a knowledge worker environment
• Learn from a case study about deployment approaches, challenges, and pitfalls
• Explore the unique opportunities that knowledge worker organisations provide to us as lean practitioners

Kim has worked in the Energy industry for over 25 years as an individual contributor and leader across several disciplines, including continuous improvement, asset management and project management.

He is passionate about continuous improvement and believes strongly that Lean principles can be applied to any team in any industry to achieve high levels of performance. He also believes that effective leadership is essential for any organisation to transform its performance and he works with organisations to share his skills and knowledge to improve leadership capability and implement business improvement solutions.

A short discussion between host/moderator Mark Graban and our next webinar presenter, Kim Moscarda.

March 9 from 11:00 am - 12:00 pm ET

REGISTER NOW

About Kim:

Kim has worked in the Energy industry for over 25 years as an individual contributor and leader across several disciplines, including continuous improvement, asset management and project management.

He is passionate about continuous improvement and believes strongly that Lean principles can be applied to any team in any industry to achieve high levels of performance. He also believes that effective leadership is essential for any organisation to transform its performance and he works with organisations to share his skills and knowledge to improve leadership capability and implement business improvement solutions.

Presented February 10 from 1:00 - 2:00 pm ET

Get slides and more: https://info.kainexus.com/continuous-improvement/methods-to-benefit-organizational-knowledge-management/webinar/signup

Presented by Dr. Cynthia J. Young, Founder/CEO of CJ Young Consulting, LLC

In this webinar, you will hear about some of the methods used in practicing knowledge management that also support achieving continuous improvement goals.

Methods we will discuss include:

• Checklists and check sheets
• Reports
• Lessons learned
• After action reviews
• Mapping (Process, Knowledge, and Mind)
• Communities of practice
• Kanban
• Gamification
• Battle rhythms

When you use these methods, you reduce the training required to bring your team up for speed, you can keep costs low because you aren’t having to buy new tools, and it helps your workforce become better problem solvers. This webinar will also be beneficial for ISO 9001-2015 certified organizations since it includes knowledge management, as Clause 7.1.6 Organizational Knowledge and ISO 30401:2018 Knowledge Management Systems, while not a certifiable requirement, is applicable to any organization.

Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as a curriculum developer and instructor with Leidos. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began.

She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence. Cindy is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach as well as having held terms as the Vice Chair and Secretary.

Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management. In September 2020, she gave a TEDx Talk called “A Knowledge Mindset: What You Know Comes from Where You Sit" which provides actions organizations can take to improve trust and retention through use of knowledge management practices.

Today, host and senior advisor Mark Graban is joined by a new KaiNexian, Austin Linn.

We'll learn why Austin joined the company and why company culture is so important to him (as it is to KaiNexus).

Austin talks about his role as a Customer Success Manager and we also discuss some blog posts that he wrote:

The Invaluable Value of Culture

"Don’t Ask Me; That’s Not My Job"

Welcome to the latest episode of the KaiNexus Continuous Improvement podcast! In this engaging conversation, Mark Graban, Senior Advisor with KaiNexus, sits down with Greg Jacobson, CEO and co-founder of KaiNexus. They chat about various topics, including lean principles, continuous improvement, and the significant impact of the recent CrowdStrike software glitch on multiple sectors, including healthcare. Mark shares his personal travel delays caused by the glitch, while Greg discusses the broader implications, such as the disruptions in emergency healthcare services. They explore the importance of psychological safety and how KaiNexus fosters a culture where employees feel safe to speak up about mistakes. The discussion also covers the value of mistake-proofing, robust testing processes, and learning from both internal and external errors to enhance continuous improvement practices. Join Mark and Greg as they reflect on lessons learned, the importance of a kind and constructive response to mistakes, and the necessity of maintaining dynamic checklists in response to changing conditions like the ongoing COVID-19 pandemic. Hashtags: #ContinuousImprovement #LeanPrinciples #Kinexis #SoftwareGlitch #HealthcareImpact #PsychologicalSafety #MistakeProofing #Leadership #GregJacobson #MarkGraban #LeanThinking00:00:26: KaiNexus Mid-Annual Meeting overview 00:00:44: Discussion about travel delays 00:00:55: Impact of Crowdstrike software issue 00:05:34: Software bugs and testing procedures 00:07:17: Psychological safety and response to mistakes in KaiNexus 00:11:02: Checklist usage and adjustments 00:16:00: Learning from Crowdstrike situation 00:17:46: Wrapping up and future Ask Us Anything session

From December 14, 2021

Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.

Questions include:

• What is your most-used emoji?
• Should I get a booster? If I had Covid? 
• How concerned are you about the Omicron variant?
• What are the strategies to sustain improvement?
• What is your advice on how to build lean systems on a culture foundation?
• What's the most challenging thing about being a CEO?
• What’s one thing we could do to improve our virtual meetings?
• Getting back into the office?
• What’s the weirdest food you’ve ever eaten?

Register here and join us!!: https://info.kainexus.com/continuous-improvement/webinar/ask-us-anything-episode-29/signup 

December 14 from 1:00 - 2:00 ET  

Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.  

Popular topics include:  

• Continuous improvement 
• KaiNexus software 
• Leadership 
• Entrepreneurship 
• Coping with Covid 
• Anything!

Presented Nov 18, 2021

Presented by Eric Ethington, President, Lean Shift Consulting

View video, slides and more: https://info.kainexus.com/continuous-improvement/the-power-of-process/webinar/signup

Learning Objectives:

Establish familiarity with the "6CON" process model

Define the role and of the System Architect and supporting skills

Share practical lessons learned for a System Architect getting started

*Applicable for manufacturing, healthcare, or any industry

Eric Ethington has a pragmatic approach for lean with over 35 years of work experience at Delphi, Textron, and LeanShift. He has been fortunate to learn about the science and methods of improvement from some of the best teachers available while working with highly capable teams in industries such as automotive, aerospace, defense, healthcare, medical devices, energy, and logistics.

Eric holds a Bachelor of Science degree in Industrial Engineering from Kettering University (formerly GMI) and an MBA in Operations from the University of Michigan, Flint campus. He earned a Six Sigma Design Black Belt while working at Textron. He serves on the Board of Directors at Goodwill Industries of Mid-Michigan as well as the Alumni Advisory Board for the Industrial and Manufacturing Engineering department at Kettering University. Most recently, Eric has co-authored the book, The Power of Process, A Story of Innovative Lean Process Development with his long-time colleague and collaborator, Matt Zayko.

Preview of the webinar that will be presented Nov 18 at 1 pm ET. Register to attend live or get the recording: https://info.kainexus.com/continuous-improvement/the-power-of-process/webinar/signup

The Power of Process: The Role of the System Architect

November 18 from 1:00 - 2:00 pm ET

Presented by Eric Ethington, President, Lean Shift Consulting

Learning Objectives:

Establish familiarity with the "6CON" process model

Define the role and of the System Architect and supporting skills

Share practical lessons learned for a System Architect getting started

*Applicable for manufacturing, healthcare, or any industry

Eric on the Lean Blog Interviews Podcast: https://www.leanblog.org/2021/11/the-power-of-process-interview-with-matt-zayko-and-eric-ethington/

Eric Ethington has a pragmatic approach for lean with over 35 years of work experience at Delphi, Textron, and LeanShift. He has been fortunate to learn about the science and methods of improvement from some of the best teachers available while working with highly capable teams in industries such as automotive, aerospace, defense, healthcare, medical devices, energy, and logistics.

Eric holds a Bachelor of Science degree in Industrial Engineering from Kettering University (formerly GMI) and an MBA in Operations from the University of Michigan, Flint campus. He earned a Six Sigma Design Black Belt while working at Textron. He serves on the Board of Directors at Goodwill Industries of Mid-Michigan as well as the Alumni Advisory Board for the Industrial and Manufacturing Engineering department at Kettering University. Most recently, Eric has co-authored the book, The Power of Process, A Story of Innovative Lean Process Development with his long-time colleague and collaborator, Matt Zayko.

Get slides and more: https://info.kainexus.com/continuous-improvement/4-key-steps-to-get-buy-in/webinar/signup

Presented by

Sarah Baker, Consultant & Facilitator, IQC

In this webinar you will:

Understand the important components of buy-in

Learn the 4-step process to get buy-in

Reflect on the challenges and benefits of buy-in that relates to you

Sarah Baker

Sarah is a Consultant & Facilitator at IQC. She has an MS in Industrial and Organizational Psychology and a BA in Philosophy and Psychology. Sarah challenges and inspires others to think critically and shift toward more effective perspectives. Her thoughtfulness, enthusiasm, and passion for learning support her in providing excellent work. As a facilitator, she uses philosophy and psychology techniques to inspire growth and excellence.

Areas of Expertise: Industrial and Organizational Psychology, Philosophy, Personal Leadership, Leadership Development, Curriculum Design, and Facilitation

Register now (or to view the recording after Oct 12): https://info.kainexus.com/continuous-improvement/4-key-steps-to-get-buy-in/webinar/signup

October 21 from 1:00 - 2:00 pm ET

Presented by
Sarah Baker, Consultant & Facilitator, IQC

In this webinar you will:

• Understand the important components of buy-in
• Learn the 4-step process to get buy-in
• Reflect on the challenges and benefits of buy-in that relates to you

Sarah is a Consultant & Facilitator at IQC. She has an MS in Industrial and Organizational Psychology and a BA in Philosophy and Psychology. Sarah challenges and inspires others to think critically and shift toward more effective perspectives. Her thoughtfulness, enthusiasm, and passion for learning support her in providing excellent work. As a facilitator, she uses philosophy and psychology techniques to inspire growth and excellence. 

Areas of Expertise: Industrial and Organizational Psychology, Philosophy, Personal Leadership, Leadership Development, Curriculum Design, and Facilitation

Lori Avital, one of the Customer Success Managers with KaiNexus, talks about why she joined the company. How is the company culture, along with our goals and mission, aligned with her personally? Why has she moved to smaller companies through her career?

Brandon Turner, Solutions Engineer with KaiNexus, talks about why he joined the company a few months back.

Recording from Sept 14, 2021

Presented by
Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation
Jessica House, Founder at LightHouse Counselling and Wellness

I’m sure you’ve heard about the 5S’s in Lean. Doing 5S helps people stay physically safe and allows problems to be easily seen. But what about psychological safety? If you want the people in your organization to learn, improve and care for your customers, you need to take care of their psychological safety just as much as you care for their physical safety. That’s why Karyn Ross and Jessica House have created the 5Cs of psychological safety.

During this interactive session, you will learn about each of the 5C’s and how you and your organization can begin practicing them immediately so that you can optimize learning, growth, innovation, and improvement. Everyone will receive a copy of the 5Cs document following the session.

Karyn is on a mission to Help People Create a Better, Kinder World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach, and practitioner, Karyn travels the globe teaching people her unique system of combining creativity, continuous improvement, and kindness to make a better world. As well as being the owner of KRC (Karyn Ross Consulting) Karyn is one of the Founding Mothers of Women in Lean – Our Table, a global group of more than seven hundred and fifty women lean practitioners. Karyn is also the Founder and President of the Love and Kindness Project Foundation, a registered public charity, and The New School for Kind Leaders. She has created both of these initiatives to help people around the world think, speak, act and lead more kindly.

When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness, and/or continuous improvement.

Jessica House is an experienced counselor and coach with a diverse background that includes mental health services, leadership, and lean management. With over a decade of experience in the mental health field, and an unwavering philosophy that every human being wants to do well (and can do well), Jessica’s passion is helping children, parents, and families live their best life. She has a Master’s in Counselling Psychology and spent years working at a children's mental health center in Ottawa where she supported people experiencing a range of emotional, social, and/or behavioral challenges came for help.

By combining both lean and mental health, Jessica started her own business, Lighthouse Counselling and Wellness, where she collaborates with individuals, families and organizations to set and achieve ambitious goals, improve performance, and enhance their overall wellness. She is one of the co-creators of the 5C’s of psychological safety, a methodology that when practiced, sets the stage for learning, growth, innovation, and improvement.

Preview of a free webinar coming up on Sept 14.

Register: https://info.kainexus.com/continuous-improvement/how-to-create-psychological-safety-at-work-using-the-5cs/webinar/signup

September 14 from 12:00 - 1:00 pm ET

Presented by
Karyn Ross, Founder, CEO, President at The Love and Kindness Foundation
Jessica House, Founder at LightHouse Counselling and Wellness

I’m sure you’ve heard about the 5S’s in Lean. Doing 5S helps people stay physically safe and allows problems to be easily seen. But what about psychological safety? If you want the people in your organization to learn, improve and care for your customers, you need to take care of their psychological safety just as much as you care for their physical safety. That’s why Karyn Ross and Jessica House have created the 5Cs of psychological safety.

During this interactive session, you will learn about each of the 5C’s and how you and your organization can begin practicing them immediately so that you can optimize learning, growth, innovation, and improvement. Everyone will receive a copy of the 5Cs document following the session.

Karyn is on a mission to Help People Create a Better, Kinder World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach, and practitioner, Karyn travels the globe teaching people her unique system of combining creativity, continuous improvement, and kindness to make a better world. As well as being the owner of KRC (Karyn Ross Consulting) Karyn is one of the Founding Mothers of Women in Lean – Our Table, a global group of more than seven hundred and fifty women lean practitioners. Karyn is also the Founder and President of the Love and Kindness Project Foundation, a registered public charity, and The New School for Kind Leaders. She has created both of these initiatives to help people around the world think, speak, act and lead more kindly.

When not traveling, Karyn spends time designing and sewing her own clothes! Follow Karyn on LinkedIn for a daily inspirational post about creativity, kindness, and/or continuous improvement.

Jessica House:

Jessica House is an experienced counselor and coach with a diverse background that includes mental health services, leadership, and lean management. With over a decade of experience in the mental health field, and an unwavering philosophy that every human being wants to do well (and can do well), Jessica’s passion is helping children, parents, and families live their best life. She has a Master’s in Counselling Psychology and spent years working at a children's mental health center in Ottawa where she supported people experiencing a range of emotional, social, and/or behavioral challenges came for help.

By combining both lean and mental health, Jessica started her own business, Lighthouse Counselling and Wellness, where she collaborates with individuals, families and organizations to set and achieve ambitious goals, improve performance, and enhance their overall wellness. She is one of the co-creators of the 5C’s of psychological safety, a methodology that when practiced, sets the stage for learning, growth, innovation, and improvement.

In this insightful webinar, Karen Friedenberg, Founder and Managing Director of Performance Improvement Consulting, explores how to leverage a Strategy to Execution Framework to achieve sustainable business results. The webinar delves into the critical aspects of strategy execution, emphasizing the importance of clear communication, organizational alignment, and operational consistency.

1. Strategy Articulation:

   • Karen emphasizes the need for strategy to be communicated in a clear and powerful way. This ensures that all stakeholders understand the direction and objectives of the organization, fostering a unified approach towards achieving goals.

2. Organizational Alignment:

   • The importance of aligning the leadership team and the entire organization to the company's goals is highlighted. Karen discusses methods to ensure that everyone understands how their contributions align with and support the overall strategy.

3. Operational Alignment:

   • Ensuring that processes and operations are consistent and aligned with the strategy is crucial. Karen shares insights on how to streamline operations to support strategic objectives effectively, reducing inefficiencies and improving performance.

4. Executing with Excellence:

   • Karen underscores the necessity of having a robust structure and method in place to manage strategy and key initiatives. This includes establishing clear roles, responsibilities, and metrics to track progress and ensure accountability.

5. Organizational and Culture Change:

   • Building a culture of performance improvement and bringing people along for the journey is essential for sustained success. Karen discusses techniques for fostering a culture that embraces change, continuous improvement, and innovation.

Karen Friedenberg brings a unique perspective to strategy execution, combining her experience in consulting with her background in industry. As a former executive, she understands the importance of having executable plans that deliver results. She has led Strategic Program Management and Operational Excellence departments, overseeing large business and digital transformations. Karen is passionate about listening, connecting the dots, and using various disciplines such as Lean Six Sigma, change management, and design thinking to solve business problems and facilitate sustainable change.

For more detailed insights and to access the slides, visit: Leveraging a Strategy to Execution Framework - A Journey of Transformation.

Presented August 9, 2021 - Get slides and more here.

Presented by Adam Lawrence, Managing Partner of Process Improvement Partners, LLC

In this webinar, you will learn...

Learn about all elements of the Wheel of Sustainability.

Get real-life examples of implementation of the Wheel

Understand how to develop Leadership Commitment to create and sustain a winning team experience

Adam Lawrence

Adam is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results.

Married to his wonderful wife, Peggy, for 30 years, they have one son (Tyler, his IT department). Adam grew up in the Washington, DC area and received his BS in Industrial Engineering from Virginia Tech. He earned Lean certifications from the University of Michigan.

Preview discussion about a webinar that will be presented on August 9th by Adam Lawrence, as part of the KaiNexus Continuous Improvement webinar series.

Register: https://info.kainexus.com/continuous-improvement/the-wheel-of-sustainability/webinar/signup

August 9 from 1:00 - 2:00 pm ET

Presented by Adam Lawrence, Managing Partner of Process Improvement Partners, LLC

In this webinar, you will learn...

• Learn about all elements of the Wheel of Sustainability.
• Get real-life examples of implementation of the Wheel
• Understand how to develop Leadership Commitment to create and sustain a winning team experience

Adam is the Managing Partner of Process Improvement Partners, LLC. He has 30+ years of experience in process improvement activities, targeted at manufacturing and business processes. Having facilitated 300+ Kaizen events in multiple industries around the world, Adam aligns with leadership, engages teams, and creates sustainable results.

Married to his wonderful wife, Peggy, for 30 years, they have one son (Tyler, his IT department). Adam grew up in the Washington, DC area and received his BS in Industrial Engineering from Virginia Tech. He earned Lean certifications from the University of Michigan.

Webinar Recording -- Get video and more

July 28 from 1:00 - 2:00 pm ET

Presented by Paola Torres, Sr. Performance Improvement Manager at Healthfirst in NYC

Learning objectives:

• Become familiar with the spirit, theory, and practice of Motivational Interviewing (MI)
• Identify your customer’s readiness for change based on key communication indicators
• Learn basic MI communication techniques to help your clients resolve their ambivalence and develop intrinsic motivation to change

Paola Torres is a Lean Six Sigma Master Black Belt and continuous improvement professional with 17 years of experience in the Healthcare industry. She is currently a Sr. Performance Improvement Manager at Healthfirst in NYC. Prior to joining Healthfirst, she was the Director of Supply Chain Transformation and Integration at NYU Langone Health. As a Lean Six Sigma practitioner and coach, she has led over 40 cross-functional Kaizen/Rapid Improvement Events (RIE) integrating change management concepts and adult learning theory into applied process improvement science. A native of Colombia, she received her BS in Microbiology from Javeriana University in Bogota and MPA in Health Care Management from New York University.

Preview of a webinar coming up on July 28, register here.

July 28 from 1:00 - 2:00 pm ET

Presented by Paola Torres, Sr. Performance Improvement Manager at Healthfirst in NYC

Learning objectives:

• Become familiar with the spirit, theory, and practice of Motivational Interviewing (MI)
• Identify your customer’s readiness for change based on key communication indicators
• Learn basic MI communication techniques to help your clients resolve their ambivalence and develop intrinsic motivation to change

Paola Torres

Paola Torres is a Lean Six Sigma Master Black Belt and continuous improvement professional with 17 years of experience in the Healthcare industry. She is currently a Sr. Performance Improvement Manager at Healthfirst in NYC. Prior to joining Healthfirst, she was the Director of Supply Chain Transformation and Integration at NYU Langone Health. As a Lean Six Sigma practitioner and coach, she has led over 40 cross-functional Kaizen/Rapid Improvement Events (RIE) integrating change management concepts and adult learning theory into applied process improvement science. A native of Colombia, she received her BS in Microbiology from Javeriana University in Bogota and MPA in Health Care Management from New York University.

In this episode, Chris Burnham (listen to his recent episode) acts as host and talks to usual host Mark Graban. Chris is eminently qualified to play host, as host of the long-running Lean Leadership Podcast.

As one of the newest KaiNexus employees (or KaiNexians), Chris asks Mark about reaching the 10-year anniversary (or KaiNexiversary) of his affiliation with the company.

Mark talks about how his role and relationship has evolved and shares some stories about how KaiNexus has continued to grow and evolve -- with more exciting things to come in the next decade!!!

Mark's blog post about his 10 years

The VacciNexus project

KaiNexus Webinars

KaiNexus Results

One of our newest KaiNexians is Chris Burnham. You might know him from his Lean Leadership Podcast. If not, check that out... he's again producing new episodes, and it's great listening.

Chris has been a KaiNexus customer, he has lots of Lean experience, and he's a great fit to work with our customers and prospects as a Senior Lean Strategy Director.

In this episode, Mark Graban asks Chris about his background, why he joined, and what he'll be doing -- how he's creating and shaping this new role.

As a teaser, Chris starts to ask Mark why HE joined 10 years ago, but that will be in our next episode.

And here is the blog post he wrote: https://blog.kainexus.com/why-i-joined-kainexus-and-what-do-i-do-chris-burnham

Webinar Presented by Dr. John Kenagy

The Objective: Scientifically develop leaders at all levels to deliver exactly what patients and/or customers need at continually lower cost – low risk, high reward, fast.

Kata Learning Objectives – Know why and how:

1. Conventional, data-driven leadership and management systems, projects, consultants, and technologies fail in complex, dynamic, unpredictable work.
2. Adaptive Design (AD) Kata improves standardized work in real-time.
3. AD Kata Leaders use the Scientific Method to improve at all levels: frontline to C-Suite
4. The people on AD Kata Teams discover, adapt, and improve as part of their daily work
5. AD Kata Leaders continuously replicate and scale results, success, trust, and optimism appropriate to their level and without waste of any resource

(c) 2021, John W. Kenagy, MD. Adaptive Design and Ideal Patient Care are registered trademarks of John Kenagy

Dr. Kenagy knows healthcare as a vascular surgeon, executive, academic researcher, author, and innovator. But his most meaningful experience was as a patient following a critical injury. He discovered his survival depended on the efforts of dedicated, highly trained individuals working in an unpredictable, conflicted system (the current healthcare Kata). As a Visiting Scholar at Harvard Business School, his research translated Leading Indicator Systems from resilient companies like Toyota, Apple, Intel and Amazon to healthcare. His discovery: our solutions are designed-to-adapt Kata’s from leadership to the point of care.

Today, we bring you the third and final guest in our mini-series of Customer Month Spotlights here on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban. We'll do more of these interviews in the future, not waiting until next year (let's make every month "customer month").

Our guest for this episode is Eric Mellert, the Manager, Process Improvement Team at Christian Care Ministry.

As it says on their website, Ii 1993, a formalized approach to sharing healthcare burdens began with the Medi-Share program. From small beginnings, this big idea took root. More than 25 years later, the Medi-Share program serves more than 400,000 members, and more than $2.6 billion dollars in medical bills have been shared and discounted.

• Tell us a little bit about Christian Care Ministry and Medi-Share
• How did you get introduced to Process Improvement?
• Why do you not like the word "expert"?
• What’s your approach to PI there… how do you train people, how do you conduct improvement work?
• What were some of the challenges created by Covid times, including a fully-remote workforce?
• When did KaiNexus become part of the equation and how have we helped?
• How are you taking PI “from the few to the many”?

Today, we have another guest on the KaiNexus Continuous Improvement Podcast with our host, Mark Graban.

Our guest is Cliona Archambeault, the Director of Process Improvement at one of our customers, UMass Memorial Health.

• In building a culture of improvement, what’s the explanation and expectation for new caregivers?
  
• Example of small improvements?
  
• Manager and leadership role?
  
• Impact of Covid on your improvement work?
  
• Using KaiNexus for idea system - 'Innovation Station"
  
• Why a phased approach to roll out?
  
• Tabulating stats and results numbers?
  
• 90,000 ideas — putting the old ones into KaiNexus

Today's guests are both part of the Process Excellence department at one of our customers, Memorial Health System in Marietta, Ohio.

They are Lynn Howell and Mary Huck, both of whom have clinical backgrounds, but now help their colleagues throughout the system improve with Lean and other methods.

Topics and questions:

• Tell us about the label of “process excellence” and what that means to the system?
• Shifting from being doers to helpers and coaches
• What's the role of a Continuous Improvement (C.I.) specialist?
• Why is starting with observation so important?
• How and why did you shift your team’s focus from facilitating projects to coaching others on their improvement work?
• What’s your belt training and certification process like, including the levels? Are there goals for who to train and certify?
• What's next for you and the system?

Link to the blog post

Leaders who want to develop a culture of rapid continuous improvement have many tools at their disposal. So many that it can be challenging to keep them all in mind when deciding how to execute an opportunity for improvement or address a difficult challenge. Most organizations don't use all of these techniques simultaneously, but each can be remarkably effective when applied to the right situation.
We put together a list of the most common and helpful business process improvement tools and techniques that you can start implementing today. Each will help your team improve product quality, increase customer satisfaction, and achieve optimal performance with minimal waste.

From May 20 -- See the video version

Presented by
Robert Pitney, Process Improvement Engagement - System Co-Owner at UMass Memorial Health Care
Jon Brown, Continuous Improvement Manager at Crosby's

Moderated by
Mark Graban, Senior Advisor, KaiNexus

KaiNexus has such an interesting and diverse customer base, and this Customer Month webinar certainly highlights that! Join us to hear two leaders share about their continuous improvement practices, how the pandemic has impacted them, and how KaiNexus is a big part of their approach and success.

Crosby's: While molasses continues to be the mainstay of the business, Crosby’s has an ever-expanding line of dry-sugar-based products and syrups, with distribution in Canada, the New England States, and other international locations.

UMass Memorial Health: The largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services.

LINKS discussed during the session:

Our published customer impact numbers….  Cumulative across all customers over 10 years 

Eric Dickson on Lean and their turnaround strategy

A webinar presented on May 18, 2021

Presented by Dr. Joy Dobson, Senior Physician Consultant at 3sHealth in Saskatchewan, Canada

See slides or video: https://www.kainexus.com/continuous-improvement/innovative-patient-first-vaccination-clinic-design/webinar/thanks

Learning Objectives:

• Become familiar with a “care comes to the client” concept as applied in Canadian vaccination clinics
• Use lean concepts embedded in a “Patient First” model to improve value in clinics of any size

We know there will be many innovative practices shared that will have application possibilities across borders and outside of vaccination work and settings. 

The Q&A section included discussion of:

• Having just one month to prepare for vaccination
• How does their long-standing "idea process" work?
• About the U-cell: How does it address 30 minute observation vs 15?
• What are the causes of the variation in cycle times? Pre-filled syringes were a big part of that, other factors
• Do you start the day by filling up the pod or by pacing patients in at the cycle time?? They learned this over time...

This is a preview of a webinar that will be presented on May 18th...

Learn more and register: https://info.kainexus.com/continuous-improvement/innovative-patient-first-vaccination-clinic-design/webinar/signup

May 18 from 1:00 - 2:00 pm ET

Presented by Dr. Joy Dobson, Senior Physician Consultant at 3sHealth in Saskatchewan, Canada

Learning Objectives:

• Become familiar with a “care comes to the client” concept as applied in Canadian vaccination clinics
• Use lean concepts embedded in a “Patient First” model to improve value in clinics of any size

We know there will be many innovative practices shared that will have application possibilities across borders and outside of vaccination work and settings. We hope you can join us!

Joy is a former anesthesiologist and critical care physician who now restricts her practice to health system care. She has held a variety of leadership roles and been part of a large-scale lean transformation in Saskatchewan. Since February, Joy has been part of the quality improvement team tasked with optimizing the vaccine rollout to 1.2M citizens in the province.

Welcome to one of our newest KaiNexians, Morgan Wright! 

You can also read a blog post she wrote about joining the company, just a month ago now.

Morgan is Customer Marketing Manager at KaiNexus. Welcome to the team!!!

Additional Q&A time with Evan Graczyk and Bob Bell from Woodfin.  

How do you ensure leaders don't focus solely on bottom-line savings? 

How do you use the system to escalate problems that cannot be solved within the team itself? 

How do we know what is the "best" solution?? At point do you just have to test some things and see? 

Have you had issues with frontline staff coming up with ideas to solve a problem but management not agreeing with the idea so it does not move forward? If so, do you have any system in place to adress this issue?  

Note: OFI = Opportunity For Improvement

Presented by Evan Graczyk and Bob Bell  

See and download slides: https://www.kainexus.com/continuous-improvement/the-value-of-small-improvements/webinar/thanks

In this webinar, you will learn about:

Developing a Continuous Improvement Culture

• Why small ideas are important
• How rigid should the improvement structure be?
• How to evolve this culture based on internal and external input

Managing a Continuous Improvement Culture

• Challenges in a complex organizational structure
• Unique challenges in construction

Evan Graczyk
Continuous Improvement Manager, Woodfin Heating & Oil

Evan has a bachelor's degree in Industrial Engineering from Clemson University, along with a Lean Six Sigma Green Belt certification from Clemson. Previous roles include being a Lean Process Engineer at Schaeffler Group and a Lean Manufacturing Engineer at BorgWarner.

Bob Bell
Financial Planning and Analysis, Woodfin

Bob has a BBA in Marketing from the University of Georgia, a PBC in Information Technology from the University of Richmond, and an MBA from the UVA Darden School of Business. He earned his Six Sigma Green Belt while working at Circuit City. His background includes Retail (Operations & Finance), Information Technology, Inventory Management and Financial Planning and Analysis.

For the presentation audio, see the previous episode...

The Q&A will be in the next episode

Slides and more: https://info.kainexus.com/improvement-disciplines/kata/kata-in-the-community/webinar/signup-0

Presented by Deondra Wardelle
President & CEO, "Kata Geek"

The webinar will cover:

1) Introduction to Kata – define Kata and explain the Improvement Kata steps and include industry-examples of Kata in practice. This session of the webinar will be designed for people who are curious about Kata, just started their Kata journey, and/or may have been 1st-time attendees at the recent KataCon from Lean Frontiers.

2) Kata Community – share Coaching Kata best practices, tips, and tricks I’ve picked up from other Kata Geeks.

3) Kata in the Community – provide examples of how the Improvement Kata can be used for non-manufacturing processes.

Deondra R. Wardelle is a visionary leader, problem solver, organizer, motivational speaker, and owner of On To the Next One Consulting, LLC. Her specialty is empowering and developing individuals and groups toward achieving their personal and professional goals.  She also coaches individuals and organizations in achieving and sustaining transformative change.

Deondra has a diverse professional background.  Her former roles include Chief Strategy Officer at the American College of Sports Medicine (ACSM) and Director of Performance Excellence for a global leader in the paper/packaging industry.  While working in the Performance Excellence space, she and her team led Continuous Improvement projects for more than 70 facilities in North America, Europe, and Asia. Deondra has also worked as a corporate trainer, project manager, and banking manager and has held various operations management roles.

A graduate of Western Kentucky University, Deondra possesses a Bachelor of Arts degree in Corporate and Organizational Communications.  She has also pursued Leadership Studies at the Louisville Southern Baptist Theological Seminary and earned her Health Coach certification from the Institute of Integrative Nutrition.

Deondra’s purpose is to help organizations, groups, and individuals overcome obstacles and achieve their grandest visions and goals – one step at a time. Deondra’s current passion project is the #RootCauseRacism movement, a global initiative to end systemic racism and social injustice.

As a continuation of the first “Sharing Our Vision and Voices to #RootCauseRacism” blog series, Deondra Wardelle and her network of colleagues from the continuous improvement community reunite to provide additional insights to dismantle systemic racism through education, awareness and the application of Lean principles.

The third blog series, The Colors of Love, focuses on the core concept of Lean - respect for people. This blog series aims to celebrate Black History Month in the U.S. and LGBTQ+ History Month in the UK while heightening awareness about the importance of valuing humanity, regardless of race, sexual orientation and gender identity (SOGI), through demonstrating respect for people. The action of valuing the individual is vital to practice in education, health care and the workplace. Everyone should have the opportunity to thrive in an environment that encourages people to be true to themselves without the need for code-switching or fear for their well-being, advancement opportunities, or psychological and physical safety.

Beginning the week of February 22, several authors will pen blogs that stress the importance of demonstrating respect for Black people in the LGBTQ+ community. They also will challenge readers to be intentional allies and cultivate environments where every person’s potential can flourish.

Panelists will include continuous improvement experts who will be prepared to discuss how you can make a significant change in your workplace and community by demonstrating respect for people “one small improvement at a time”!

Moderators: Deondra Wardelle Mark Graban  Panelists: Madison Mobley Paul Critchley Scott Bogan Alexus Bertrand Jeff Welch Karla Parker

Panelist bios: https://info.kainexus.com/continuous-improvement/rootcauseracism-the-colors-of-love/webinar 

#RootCauseRacism site: https://rootcauseracism.com  

Blog posts from the panelists: https://www.rootcauseracism.com/blog

Register and learn more about the panelists: https://info.kainexus.com/continuous-improvement/rootcauseracism-the-colors-of-love/webinar/signup

Here is a preview of our next panel discussion:

February 25 from 1:00 - 2:30 pm ET

Presented by Deondra Wardelle

As a continuation of the first “Sharing Our Vision and Voices to #RootCauseRacism” blog series, Deondra Wardelle and her network of colleagues from the continuous improvement community reunite to provide additional insights to dismantle systemic racism through education, awareness and the application of Lean principles.

The third blog series, The Colors of Love, focuses on the core concept of Lean - respect for people. This blog series aims to celebrate Black History Month in the U.S. and LGBTQ+ History Month in the UK while heightening awareness about the importance of valuing humanity, regardless of race, sexual orientation and gender identity (SOGI), through demonstrating respect for people. The action of valuing the individual is vital to practice in education, health care and the workplace. Everyone should have the opportunity to thrive in an environment that encourages people to be true to themselves without the need for code-switching or fear for their well-being, advancement opportunities, or psychological and physical safety.

Beginning the week of February 22, several authors will pen blogs that stress the importance of demonstrating respect for Black people in the LGBTQ+ community. They also will challenge readers to be intentional allies and cultivate environments where every person’s potential can flourish.

Panelists will include continuous improvement experts who will be prepared to discuss how you can make a significant change in your workplace and community by demonstrating respect for people “one small improvement at a time”!

Panelists:

Alexus Bertrand

Paul Critchley

Madison L. Mobley

Karla Parker

Jeff Welch

Register here In this video, Mark Graban (webinar host from KaiNexus) talks with Karen Friedenberg about her webinar. Scheduled for: July 23 from 1:00 pm - 2:00 pm ET Presented by Karen Friedenberg What is a Strategy to Execution Framework? How can this be leveraged to achieve sustainable business results? Learn more about how to execute a journey of Transformation from: 1. Strategy Articulation – How to ensure strategy is communicated in a clear and powerful way. 2. Organizational Alignment – Is the leadership team and the organization aligned to how they contribute to the company goals? 3. Operational Alignment – How to ensure processes and operations are consistent and aligned to strategy. 4. Executing with Excellence – Is there a structure and method in place to ensure strategy and key initiatives are managed? 5. Organizational and Culture Change – How do you build a culture of performance improvement and bring people along for the journey? About the Presenter: Karen Friedenberg is the Founder and Managing Director of Performance Improvement Consulting. Having worked both in Consulting and within industry, Karen brings a unique perspective to strategy execution. Karen sat in the seat of an executive, so having executable plans that deliver results is imperative. She built out and led Strategic Program Management and Operational Excellence departments leading large business and digital transformations. Karen is passionate about listening, connecting the dots and bringing her experience in various industries, lean six sigma, change management, design thinking and other disciplines to solve business problems and facilitate sustainable change.

Slides and more:  https://www.kainexus.com/continuous-improvement/understanding-your-strengths-and-blind-spots-for-enhanced-buy-in-and-communication/webinar/thanks

Please be sure to fill out the free "Predictive Index" assessment prior to viewing the webinar: https://assessment.predictiveindex.com/bo/E0N/Kainexus#page0

When we drive – we know what our cars can do, and we know where our blind spots are. But do you know the extent of your personal power? And do you know where your professional blind spots are?

Many people do not really know themselves. Carter Cast, professor of business management for the Kellogg School of Management at Northwestern University says we have “blind spots because most of us have a hard time being objective about ourselves.” In fact, 95% of us BELIEVE we are self-aware. Research, however, proves that only 15% of us are ACTUALLY self-aware.

Isn’t it time to truly identify your personal strengths and blind spots?

About Scott:  Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!  

His website: https://iowaqc.org/

Register and get the free assessment link

Host Mark Graban is joined by Scott Burgmeyer to give a preview of the webinar that he is presenting on February 17th.

Presented by Scott Burgmeyer, Executive Director - IQC (Iowa Quality Center)

When we drive – we know what our cars can do, and we know where our blind spots are. But do you know the extent of your personal power? And do you know where your professional blind spots are?

Many people do not really know themselves. Carter Cast, professor of business management for the Kellogg School of Management at Northwestern University says we have “blind spots because most of us have a hard time being objective about ourselves.” In fact, 95% of us BELIEVE we are self-aware. Research, however, proves that only 15% of us are ACTUALLY self-aware.

Isn’t it time to truly identify your personal strengths and blind spots?

Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!

See our blog post: https://blog.kainexus.com/sharing-covid-vaccination-process-improvements-vaccinexus

Register for the site: http://vaccinexus.com/

For the entire team at KaiNexus, the phrase "spread continuous improvement" is a driving mission statement. It's not just a business objective, it's something that we think can change the world. We truly believe that.

Our customers spread continuous improvement throughout their organizations. Often, this is person to person, team to team, department to department, and site to site. Our KaiNexus software supports them in this effort.

When we hear about big challenges in the world, such as the need to quickly and efficiently vaccinate as many people as possible against the coronavirus that causes Covid-19 illness, we know that people are doing great work to solve problems and to be more effective.

But how are they spreading continuous improvement across organizations, across states, and across countries?

When Helen Zak, the president and COO of the healthcare consulting and advisory firm Value Capture asked the following in a meeting, it caught my attention:

In addition to my role with KaiNexus, I am affiliated with Value Capture as I work with some of their clients. So, I was thrilled to have the opportunity to connect the dots. KaiNexus... connects us! I mentioned this possibility of using KaiNexus and the team Value Capture was intrigued. They wanted their clients to have a way to share with each other, but their mission also drives them to think bigger than that.

I approached the leadership team at KaiNexus and they immediately jumped to the challenge, throwing their support behind the effort. Our director of marketing, Maggie Millard, has driven this effort with the support of others on the KaiNexus team. She has said multiple times that this effort is the most exciting project that she has worked on during her years with the company...

What we've put together has been dubbed VacciNexus by Maggie, a special-purpose, simplified version of our KaiNexus platform. It's available now... and it's free.

“VacciNexus” is a web-based system (accessed via a browser or the KaiNexus mobile app) and it's easy to use. VacciNexus is a simplified version of the KaiNexus platform that allows registered users to:

1. Submit examples of vaccination process improvements (that have been implemented)
2. Read improvements submitted by others

See more in the blog post: https://blog.kainexus.com/sharing-covid-vaccination-process-improvements-vaccinexus