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Podcast Inspiring Impacts

Inspiring Impacts

Cooperrider Center for Appreciative Inquiry at Champlain College

Business & Entrepreneuriat
Business & Entrepreneuriat
Éducation

Fréquence : 1 épisode/26j. Total Éps: 22

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Learn how to unlock the power of ”the other AI” - Appreciative Inquiry - with host Dr. Lindsey Godwin. AI is one of the best kept secrets behind meaningful and lasting change at organizations like Green Mountain Coffee Roasters, Apple, The Cleveland Clinic, and the United Nations. In each episode, we’ll hear from leaders and experts who have achieved astonishing results at their organizations, from improved teamwork and productivity, to increased engagement and revenue. Get inspired with ”Inspiring Impacts,” brought to you by the Cooperrider Center for Appreciative Inquiry at Champlain College. New podcast weblog
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Appreciative Inquiry as a Management System, with Scot Lowry and Jeff Bouwman

Épisode 21

mercredi 21 août 2024Durée 01:03:50

In this special double-header, Scot Lowry and Jeff Bouwman share their discovery of Appreciative Inquiry and how, through the AiMS Institute, they have used it as a management approach to help companies transform the way they work. Scot is a Managing Partner at Promise One  and a Professor focused on Entrepreneurship Through Acquisition. He has found great success in applying a strengths-based approach to engage teams and stakeholders in dialogues that value people and unleash potential. Jeff is the co-founder and CEO of The AiMS Institute and helps leaders create transformative change by bringing an innovative new approach to how they run their businesses. They join us to share how they have seen Appreciative Inquiry enable leaders to think, talk, and act differently in a time of unprecedented complexity and uncertainty.

 

 

EPISODE HIGHLIGHTS

  • Scot shares how using AI helped him successfully scale his company, transitioning from traditional management to embedding AI into daily operations, which led to increased employee engagement and business growth.
  • Jeff highlights two essentials for leadership: being open to diverse perspectives and executing leadership through a strengths-based, appreciative approach.
  • They share a case study with Precision Communication. A new owner faced resistance with a traditional top-down approach. By shifting to a co-creative process using AI, the company experienced a transformation in team dynamics, engagement, and business results.
  • The owner involved the team in creating a new organizational structure and setting business priorities, leading to increased ownership, adaptability, and the achievement of 90-day goals.
  • The company saw revenue growth and an energized team, indicating a cultural shift driven by appreciative practices.
  • Scot and Jeff share that true engagement occurs by actively involving people in the process, a simple yet powerful principle that underpinned their success.
  • They emphasize that they aren’t changing what is done, but rather HOW leadership is executed.
  • They cite AI as a transformative tool for increasing engagement (the emotional connection that motivates employees to bring their best efforts voluntarily) and mutual commitment, moving away from top-down, command-and-control methods.
  • Scot and Jeff stress the importance of AI as a management approach that encourages leaders to honor team input and integrate broader perspectives into decision-making.
  • They recommend resources such as the AI Certificate Program at Champlain College, "Conversations Worth Having" by Jackie Stavros and Cheri Torres, and Jeff Bouwman's Change Maker program.
  • Jeff advises using simple, actionable AI-based questions to unlock team wisdom, such as asking what's important, reflecting on past successes, and envisioning future possibilities.
  • They both think that the best way to understand AI's benefits is through direct experience.

 

LIKE AND SHARE

If you liked this podcast, please SHARE an episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Learn more at appreciativeinquiry.champlain.edu.

Using Appreciative Inquiry to Transform the Energy Industry with Cheri Warren

Épisode 20

mardi 13 août 2024Durée 34:18

Cheri Warren is a seasoned expert with over 30 years of experience in creating impactful, lasting change. Specializing in innovation and appreciative inquiry, she has led high-performance teams in the electric and gas utility industry, most notably as Senior Vice President at National Grid and later as Innovation Strategist on their Board. Cheri is also a dedicated advocate for women in industry, serving on various leadership committees and mentoring others. She holds advanced degrees in electrical engineering and has a long history of contributions to IEEE, including winning the 2007 PES Excellence in Distribution Award and speaking at the White House. She joins us to share her journey with Appreciative Inquiry and how it has impacted her work, teams, and life.

 

EPISODE HIGHLIGHTS

  • Cheri Warren discovered Appreciative Inquiry (AI) while working as chief of staff for National Grid’s CEO, and she immediately saw its potential.
  • AI was used to redesign a smart grid pilot by involving the Worcester community and stakeholders, leading to a more inclusive and effective initiative.
  • A pivotal summit, facilitated by AI, transformed skeptics into supporters and identified nine initiatives, three related to energy and the smart grid.
  • The revamped smart grid proposal secured an additional $10 million in funding and led to the creation of a "sustainability hub" in a low-income neighborhood.
  • AI transformed performance reviews at National Grid from a negative annual event to a positive monthly conversation, significantly boosting team performance.
  • National Grid’s engineers became highly motivated when they saw the real impact of their work on customers, leading to a high-performing team.
  • National Grid began leading climate initiatives, achieving top national rankings in energy efficiency and changing industry practices towards sustainability.
  • A third global summit focused on transforming the global supply chain with a climate focus, involving key figures like Dame Ellen Macarthur.
  • AI principles have had a transformative effect on Cheri's leadership, emphasizing trust, connectedness, and a generative approach to problem-solving.
  • Cheri encourages using the question "How might we?" to spark positive change, applying AI principles in both professional and personal contexts.
  • To hear more from Cheri or read more about her work, check out this highlight reel from her talk at the 2023 ODN Conference, as well as her article with David Cooperrider in the AI Practitioner Journal.

 

LIKE AND SHARE

If you liked this podcast, please SHARE an episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Learn more at appreciativeinquiry.champlain.edu.

 

Embedding AI as a Company’s Core Cultural Driver with Cindy Stull

Épisode 11

mercredi 23 août 2023Durée 28:36

Who’s Inspiring Impacts today? Cindy Stull! Cindy Stull is the Chief Revenue Officer at Dealer Tire. Listen in as Cindy joins host Dr. Lindsey Godwin to shed light on how she’s spearheading large change initiatives and moving organizations in inspirational directions through Appreciative Inquiry.

Cindy inspires us to foster a company culture that’s rooted in Appreciative Inquiry and thoughtful questions. She highlights the powerful benefits of hosting an Appreciative Inquiry summit along with how Appreciative Inquiry can improve every aspect of leadership and business.

If you’re looking to drive strategic and cultural advancements across your organization, this episode is one to take notes on!

Cindy Stull is Partner & Chief Revenue Officer at Dealer Tire in Cleveland Ohio. Dealer Tire is a value-added distributor that manages tire programs for over 20 automotive manufacturers. Cindy joined the company in 2006 and is responsible for leading a team of over 500 people who help auto dealerships to be more profitable and drive customer retention. Previously holding the positions of Chief Sales Officer and Chief People & Strategy Officer, Cindy plays a key role in shaping the strategy and culture of Dealer Tire, while ensuring top-notch execution.

Episode Highlights:

  • How Cindy uses Appreciative Inquiry to solve problems, increase engagement, and achieve long-lasting change in organizations like Dealer Tire.
  • What is an Appreciative Inquiry summit and how do these AI summits impact employees and customers?
  • How Appreciative Inquiry can improve talent management, safety programs, and diversity and inclusion in leadership.
  • Why  Cindy choose to adopt an appreciative approach to leadership

Resources Mentioned:

Inspiring Quotes:

“If we’re asking questions that are more focused on the strengths and what we want to be and how we grow, then we find that we accelerate the pace of change and the change is actually much more long-lasting.”

“Learning more about Appreciative Inquiry has given me the structure and science behind why it works and helped me to leverage new methodologies, new tools, take what might have been a natural collaborative style to just a whole different level based on the research that’s out there.”

“I can envision that we are probably going to have a real opportunity to have a summit around the customer experience and ensure that we are galvanizing our leaders to every level, including our frontline technicians.”

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Mindfulness and Positive Reframing: The Appreciative Intelligence® Model with Tojo Thatchenkery

Épisode 10

mercredi 16 août 2023Durée 29:07

Who’s Inspiring Impacts today? Tojo Thatchenkery! Dr. Tojo Thatchenkery, PhD, is a professor, author, and Founder of the Appreciative Intelligence® Model, which is based on Appreciative Inquiry and mindfulness. Listen in as Tojo joins host Dr. Lindsey Godwin to detail the concept of Appreciative Intelligence and share how you can develop your own Appreciative Intelligence® with just three simple techniques.

From doctors to economists to parents, everyone can benefit from growing their Appreciative Intelligence®! Tojo says a big part of that is practicing mindfulness and positive reframing. Tune in to learn more about the power of Appreciative Intelligence® and even how it  helped Tojo transform his relationship with his daughter.

Tojo Thatchenkery, PhD, is a professor and director of the Organization Development and Knowledge Management program in the Schar School of Policy and Government at George Mason University. He is an internationally known speaker, consultant, and educator and is featured as one of the leading change thinkers in the Palgrave Handbook of Organizational Change Thinkers. Thatchenkery’s research has been funded by agencies such as the United States National Science Foundation, National Security Agency, and the U.S. Postal Service. He is the author of more than a dozen books and hundreds of articles.

Episode Highlights:

  • The difference between Appreciative Inquiry and Appreciative Intelligence®.
  • How leaders, individuals, and organizations are using Appreciative Intelligence® (plus their results).
  • Why reframing is a crucial part of Appreciative Inquiry and Intelligence.
  • How to develop your Appreciative Intelligence® and reframing skills.
  • The 4 qualities of people with Appreciative Intelligence®.
  • How Tojo has used Appreciative Intelligence® and reframing in his personal life.
  • What is the circular economy and how do you see it as reframing in action?

Resources Mentioned:

http://www.appreciativeintelligence.com/ Appreciative Intelligence®: Seeing the Mighty Oak in the Acorn (book) by Tojo Thatchenkery and Carol Metzker The Development and Validation of the Appreciative Intelligence ® Scale (article) by Brian Whitaker, Tojo Thatchenkery, and Lindsey Godwin

Inspiring Quotes:

“Appreciative Inquiry is a systematic way of building on those core values, competencies, assets, etc. thereby creating a much better and healthier organization.

“We also find mindfulness as one of the best examples of a practice for reframing and seeing the positive because in mindfulness, you are accepting the present as good without judging.” 

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Shaping Singapore’s Future with Jacqueline Wong

Épisode 9

mercredi 9 août 2023Durée 20:16

Who’s Inspiring Impacts today? Jacqueline Wong! Jacqueline Wong is a Singapore-based Appreciative Inquiry Practitioner and Founder/Managing Director of Sequoia Group. Listen in as Jackie shares with host Dr. Lindsey Godwin how she’s been integrating Appreciative Inquiry into Singapore’s labor movement, healthcare system, community engagement, and more!

In this episode, Jackie sheds light on the powerful impact of intentionally seeking where things are working and asking new questions to figure out how we can sustain success together. She breaks down some prime examples of how she has used this Appreciative Inquiry methodology to bring positive change to the people and systems of Singapore (and how you can, too!).

Jackie Wong is an Appreciative Inquiry Practitioner and Founder/Managing Director of Sequoia Group, a management consultancy specializing in Leadership & Organizational Development (OD). She is the Founder of Imagine Singapore and board member of the International Appreciative Inquiry Journal.

Episode Highlights:

  • How Jackie first used Appreciative Inquiry to help transform Singapore’s labor movement.
  • The behind-the-scenes of Imagine Singapore, which aims to create hope and possibility through AI and meaningful conversations.
  • Reimagining Singapore’s Healthcare: How Appreciative Inquiry fueled a quest for a sustainable, relationship-based healthcare system.

Resources Mentioned:

Learn more about Imagine Singapore: https://www.sequoia.com.sg/wp-content/uploads/2018/03/Synopsis_on_Imagine_Singapore_Age_Unlimited_Inquiry_Summit.pdf

The Sequoia Group: https://www.sequoia.com.sg/about-us/ 

Imagine Chicago: https://www.imaginechicago.org

Inspiring Quotes:

“I have infused Appreciative Inquiry into every single intervention.”

“I want to say how important it is to understand the principles of AI, not just the tools and the techniques and the questions.” 

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Empowering Equity and Racial Justice with Dr. Ame Lambert

Épisode 8

mercredi 2 août 2023Durée 28:58

Who’s Inspiring Impacts today? Dr. Ame Lambert! Dr. Ame Lambert is the Vice President for Global Diversity & Inclusion at Portland State University (PSU). Tune in as Ame speaks with host Dr. Lindsey Godwin about the generative power of Appreciative Inquiry in the field of diversity, equity, and inclusion at universities and beyond.

Ame describes how Appreciative Inquiry helps bring diverse groups together across cultures, races, and ethnicities, making it a powerful tool for seeing the universal humanity in all of us and bringing out the best in each of us.

You’ll learn how Ame and her colleagues are using an appreciative approach to co-create a racially just and equitable future for the Portland community. She notes how the murders of George Floyd, Breonna Taylor, and Ahmaud Arbery, along with a similar tragedy at PSU, fueled her action-focused diversity and inclusion summit called Time to Act. Listen in to learn about the powerful impact of this summit and the work that continues to unfold at PSU.

In her role as  Vice President for Global Diversity & Inclusion at Portland State University, Dr. Ame Lambert  leads the embedding of equity into all university operations, and supports the thriving of minoritized students and employees. Her goal and core purpose is to close the gap between potential and thriving for students and the university as a whole.

Episode Highlights:

  • What pushed Ame to use Appreciative Inquiry in her diversity and inclusion work.
  • How to use Appreciative Inquiry to fuel action in people who feel hopeless, angry, and frustrated.
  • The Appreciative Inquiry framework that informed the design of the Time to Act Summit.
  • Dream and Discovery questions that encourage people to imagine a more inclusive, equitable future.
  • Goals and action items of PSU’s Time to Act Plan.
  • How PSU is infusing diversity, equity, and inclusion into leadership and infrastructure, student education, scholarship and service, and the performance review process.

Resources Mentioned:

Time to Act Summit: https://www.pdx.edu/diversity/equity-summit

Inspiring Quotes:

“I see AI as a methodology that really activates the best in us to work for the best of us.”

“Every year we’re getting better.”

“What pain and anger of frustration actually are communicating is that in my core, I have a sense of how it should be.” 

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

From Small Shop to Billion-Dollar Success: The Journey of Green Mountain Coffee Roasters with Pru Sullivan

Épisode 7

mercredi 26 juillet 2023Durée 25:13

Who’s Inspiring Impacts today? Pru Sullivan! Pru Sullivan is the former Director of Continuous Learning and Organizational Development at Green Mountain Coffee Roasters. Tune in as Pru speaks with host Dr. Lindsey Godwin about how to integrate Appreciative Inquiry principles into the core of your company and with employees.

Pru sheds light on how Green Mountain Coffee Roasters leveraged Appreciative Inquiry to grow from a small shop to the billion-dollar company it is today. She describes the different ways you can adopt an appreciative approach at a growing organization, from leadership onboarding and project management to accelerating employee and collective performance and beyond.

Pru Sullivan is a Founding Partner of The Change Factory and a Practitioner in Residence Emeritus at David L. Cooperrider Center for Appreciative Inquiry at Champlain College-Stiller School of Business. For over a decade, Pru has been co-creating, designing, and delivering strength-based growth initiatives based on Appreciative Inquiry methodology. Her mission is to be an inspirational catalyst for personal, team, organizational, and community breakthrough growth and strength-based transformation.

Episode Highlights:

  • How Bob Stiller’s philosophy of strength-based Appreciative Inquiry impacted Green Mountain Coffee’s culture.
  • How Appreciative Inquiry creates shared ownership in organizational change.
  • Green Mountain’s AI Summit: Where their core principles were born.
  • Tips for onboarding new leaders and ensuring they’re aligned with your organization’s core values and culture.
  • The critical impact of appreciative training for frontline supervisors.
  • How to use Appreciative Inquiry in employee performance reviews to accelerate individual and collective performance.
  • Building Appreciative Inquiry into project management and product development.

Resources Mentioned:

The Joy of Appreciative Living by Jackie Kelm: https://www.amazon.com/Joy-Appreciative-Living-Happiness-Incredibly/dp/1585426601

Inspiring Quotes:

“What’s wonderful about Appreciative Inquiry is that when you make that shift, the evidence shows up.”

“A performance review cycle often acts as a demotivator and an upsetter that takes months to often recover from. And so, we formed a cross-functional team… to say, our task is to redesign this process and redesign the software that’s coming in to reflect how we want performance management to be managed.”

“It’s not a nice-to-have, it’s a must-have if you want to be a high-performance organization that is making a positive difference in the world.”

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Transforming Early Childhood Education: Empowering Educators and Young Learners with Ellen Drolette

Épisode 6

mercredi 19 juillet 2023Durée 25:37

Who’s Inspiring Impacts today? Ellen Drolette! Ellen Drolette is an appreciative educator and expert on early childhood education. Tune in as Ellen speaks with host Dr. Lindsey Godwin about the transformative impacts Appreciative Inquiry has on the mindsets and behaviors of early childhood teachers and students.

Ellen breaks down how Appreciative Inquiry can help educators reframe and change negative behaviors and perspectives, from kids’ biting habits to the dread you feel about Mondays. She emphasizes the power of using AI to dismantle and avoid negative self-fulfilling prophecies and even improve your interactions with co-teachers and parents.

Ellen Drolette is a certified Appreciative Inquiry practitioner and has found innovative ways to work AI into the practices of early childhood education. She earned her certificate at Champlain College under the direction of Dr. Lindsey Godwin. Ellen brings nearly 30 years of experience to the early childhood field. Her enthusiasm and passion for working with young children and families are as enormous as her passion for working with early childhood teachers, directors, mentors, administrators, and the entire team of early childhood educators. Ellen’s first book, Overcoming Teacher Burnout in Early Childhood: Strategies for Change, was published in 2018 by Redleaf Press and focuses on how early childhood professionals can battle burnout and low morale in the workplace.

Episode Highlights:

  • How Appreciative Inquiry guides her through difficult moments as an educator.
  • Ways to integrate Appreciative Inquiry in early childhood education + examples of AI questions to ask young students.
  • How to use Appreciative Inquiry at parent-teacher conferences.
  • Understanding, reframing, and correcting children’s behaviors, like biting, with Appreciative Inquiry.
  • How to stop dreading Mondays.
  • How to work more effectively with your co-teacher.

Resources Mentioned:

National Association for the Education of Young Children: https://www.naeyc.org

The Joy of Appreciative Living by Jacqueline Bascobert Kelm: https://appreciativeliving.com/the-joy-of-appreciative-living

Mindset: The New Psychology of Success by Carol Dwek: https://www.amazon.com/exec/obidos/ASIN/1400062756/sociapsychn0f-20 

Research on Growth Mindset: https://www.mindsetworks.com/science/

A summary of Barbara Fredrickson's Broaden-and-Build Theory of Positive Emotions: https://positivepsychology.com/broaden-build-theory/ 

Summary of Self-Fulfilling Prophecy and the Pygmalion Effect: https://www.simplypsychology.org/self-fulfilling-prophecy.html

Inspiring Quotes:

“Once you learn about Appreciative Inquiry, you can implement it so deeply in all of the different places of your life.”

“I realized in that moment, it had nothing to do with the children. It had everything to do with me and my attitude and how I was showing up for that day… That really was very impactful for me.”

“If you know your co-teacher’s not a morning person, don’t try to engage with them in the morning, but also, recognizing what is going well with that teacher… that can go a long way... when you say that you appreciate the way someone did something, it’s so powerful.”

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

Unleashing Students Strengths: The Power of Appreciative Advising with Jenny Bloom

Épisode 5

mercredi 12 juillet 2023Durée 36:19

Who’s Inspiring Impacts today? Jenny Bloom! Jenny Bloom, Ed.D. is a co-founder and leading expert on the Appreciative Advising and Appreciative Education movements. Tune in as Jenny speaks with host Dr. Lindsey Godwin about how appreciative advising can help students and advisors make inspiring impacts on themselves, each other, and the world.

Jenny shares insights on how Appreciative Inquiry helps you reframe challenges into solutions and visions of success and how appreciative advising can increase retention and GPAs in college students. Then, she shares her vision for how Appreciative Inquiry will evolve into the future of education.

Dr. Jenny Bloom joined the Department of Educational Leadership and Research Methodology at Florida Atlantic University in August 2015 as an Associate Professor and Coordinator of the Higher Education Leadership Master’s Degree Program. As a co-founder of the Appreciative Advising and Appreciative Education movements, Jenny established the annual Appreciative Advising Summer Institute, the Appreciative Education Conference, an online Appreciative Advising course, the process for Certifying Appreciative Advisers, and other exciting initiatives. Jenny has co-authored 6 books, 6 book chapters, 31 articles, and even co-founded and serves as a section editor for the Journal of Appreciative Education (JAE).

Episode Highlights:

  • How Jenny discovered Appreciative Inquiry over 20 years ago and what inspired her to enter the field of advising.
  • What it takes to integrate Appreciate Inquiry, advising, and education.
  • The 6 phases of appreciative advising + example questions you can ask students.
  • Shocking stats that show the impact of appreciative advising in higher education.
  • How appreciative advising grew into a movement that inspires impact.
  • Research studies that inspire Jenny the most about the impact of advisors adopting appreciative advising methods.
  • The biggest impact appreciative advising has made on Jenny herself.

Resources Mentioned:

Incorporating Appreciative Inquiry into Academic Advising by Jennifer Bloom and Nancy Archer Martin (2002) https://journals.psu.edu/mentor/article/view/61701/61346

The Appreciative Advising Revolution by Jennifer Bloom, Bryant Hutson, and Ye He: https://bit.ly/46defYH

FAU Office of Appreciative Education: https://www.fau.edu/education/centersandprograms/oae

Inspiring Quotes:

“90% of the people who’ve met with an appreciative advisor, and this was a voluntary thing… were eligible to return the following semester after they’ve come back off of dismissal, versus 33% of the other students who did not meet with an appreciative advisor.”

“The sustained impact is, I think, really important. It’s not about a one year blip going up… it’s looking at this data over time that really matters.”

“Appreciative advising is not just a powerful framework for enhancing interactions between advisors and students, it’s a framework for how you build good relationships with other people, whether they be students or your supervisor or your colleague.”

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

Did this episode inspire or impact you? Want to make an impact on us? If so, SHARE this episode with a friend, leave us a 5-star rating on Apple Podcasts, and follow Inspiring Impacts wherever you listen to podcasts!

From Collective Intelligence to Collective Action: Unlocking the Power of the Whole System with Luc Verheijen

Épisode 4

mercredi 28 juin 2023Durée 29:34

Who’s Inspiring Impacts today? Luc Verheijen! Luc Verheijen is a Partner at Kessels and Smit, The Learning Company in Belgium. In this episode, Luc speaks with host Dr. Lindsey Godwin about how to use Appreciative Inquiry and learning networks to address challenges, improve performance, and create energized workplace environments.

Luc emphasizes the power of storytelling and leading with questions instead of answers, noting how different questions can lead to different realities. He describes how to use appreciative inquiry in large groups and learning networks to foster collective intelligence and inspiring impacts.

Luc Verheijen is a Consultant and Partner at Kessels and Smit, where he focused on process guidance, appreciative inquiry, leadership, organizational and social development, and positive education. He believes that if we can change the conversations, then the organization changes.

Episode Highlights:

  • How Luc utilizes an appreciative inquiry approach to work with large groups and bring diverse views together to tackle challenges head-on.
  • Collective Intelligence: When people come together around a shared purpose, they can take on challenges and create positive impacts far beyond what they could do alone.
  • The power of the question: “Whose voice do we need to hear at this moment?”
  • AI learning networks to learn about and apply appreciative inquiry to a large group’s work around a shared topic.
  • What does it look like for people participating in a tourism-focused appreciative inquiry learning network? What’s been the biggest impact of the learning network?
  • How to bring feuding companies together through appreciative inquiry.
  • Advice for using appreciative inquiry: AI itself is the learning. It’s a tool for continuous discovery.

Resources Mentioned:

Kessels and Smit: https://www.kessels-smit.com

AI Practitioner - International Journal of Appreciative Inquiry: https://aipractitioner.com

“Appreciative Inquiry as a Daily Leadership Practice” by Luc Verheijen, Saskia Tjempkema, & Joeri Kabalt: https://www.amazon.com/Appreciative-Inquiry-Daily-Leadership-Practice/dp/193855275X

Inspiring Quotes:

“Every participant who joins and learns about AI, we get tens and tens of projects using AI to support the mission of everyone deserves a holiday and we strengthen the interrelationships between all these network parts.”

“For me, the essence is a practice of inquiry, a practice of being curious every and each time, again and to see the wonder in everything you meet during a day.”

What is Appreciative Inquiry?

Appreciative Inquiry, sometimes referred to as “the other AI”, is one of the best kept secrets behind meaningful and lasting change at organizations. The AI approach is strength-based, meaning it focuses on identifying and leveraging successes to solve problems, rather than focusing on trying to fix individual failures.

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