What if you could hang out with successful small and solo law firm attorneys, ask them about their successes and failures, their business strategies and mindset habits; then take an insight or two to guide your own growth in your practice? That's what we do each week on Great Practice. Great Life. Hosted by Steve Riley –– former trial attorney and lawyer coach for more than 20 years –– every episode is an in-depth look at how to work less while maintaining high client service standards, reduce your stress levels while growing your income, and find time to make changes when you are time-starved. The goal is to provide strategies to help you balance your lives and grow your practice.
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Bold Moves and Better Margins with Lauren Presser on Courage and Team Investment in Law Firm Growth | Ep. 156
Épisode 156
lundi 3 novembre 2025 • Durée 57:08
What if you could transform a legacy law firm while staying true to your personal goals?
In this episode of Great Practice, Great Life®, attorney Lauren Presser reveals the law firm growth strategies that transformed her practice, creating clarity, balance, and sustainable growth. After buying out her uncle's 50-year-old family firm in Johnstown, Pennsylvania, Lauren partnered with Atticus to modernize every part of her practice. The result was a 35% increase in revenue within one year, without sacrificing her family time or her sanity. This is a compelling narrative of courage, mentorship, and strategic innovation in a traditionally static industry.
Lauren's transformation began with a clear why: she wanted to be fully present for her children while leading a thriving practice. Every change she made flowed from that intention. With coaching and focus, she trained her legal assistants to lead initial consultations, replaced discounts with fixed-fee packages, and introduced structured scheduling: no walk-ins, time templates, and set client touchpoints. Lauren's story is a masterclass in law firm growth strategies that actually work.
Her firm's culture evolved too. Lauren implemented a simple bonus structure built around three measurable KPIs, aligning her team and inspiring accountability. The result was a calm, collaborative environment where everyone knew what success looked like.
Lauren's story proves that growth doesn't require burnout. By setting boundaries, empowering her team, and leading with purpose, she built a profitable firm that supports her life instead of consuming it. Her journey is a powerful example of what's possible when you pair intentional leadership with practical systems and a reminder that success at work means little if you miss the moments that matter most at home.
In this episode, you will hear:
Lauren Presser's transformation from associate to principal owner of a 50-year-old law firm
Strategies for achieving a 35% revenue increase while maintaining work-life balance
Implementation of fixed pricing models and bonus structures based on key performance indicators
Overcoming challenges in a family-run firm and navigating systemic changes with the help of mentorship
Strategic moves, such as relocating to a larger office space to accommodate a growing team
Importance of setting boundaries to ensure personal well-being and professional success
Empowering non-lawyers to conduct initial consultations and the benefits of adopting innovative business practices
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Handling Trauma and Stress in Your Law Firm: Routines, Boundaries, Debriefs with Dr. Deborah Day | Ep. 155
Épisode 155
lundi 27 octobre 2025 • Durée 41:31
How can legal professionals stay sharp without burning out?
In this episode of Great Practice, Great Life®, psychologist Dr. Deborah Day joins Steve Riley to explore the realities of law firm stress, and the practical ways attorneys and legal teams can manage it. Drawing from decades of experience working with high-performing professionals, Dr. Day explains the difference between acute and chronic stress and how each affects your mind, body, and work performance.
She shares actionable tools to help lawyers navigate their demanding schedules, including better sleep hygiene, structured prep time, and clear boundaries that keep work from overtaking personal life. Whether you're a litigator in the courtroom or part of a law firm's support staff, these strategies offer tangible ways to reduce stress, protect your health, and sustain long-term success.
Steve and Dr. Day also unpack the psychology behind law firm stress; from the intensity of client conflict to the emotional weight of constant decision-making. They discuss how mindfulness, intentional routines, and healthy interactions can transform the way legal professionals experience pressure. Dr. Day emphasizes how simple daily habits like exercise, nutrition, and time for recovery play a powerful role in maintaining focus and avoiding burnout.
They also spotlight an often-overlooked part of stress management: training and supporting legal support staff. Dr. Day shares how setting boundaries and preparing team members for emotionally charged cases can protect morale and improve the firm's overall performance. Her perspective on resilience, trauma recovery, and emotional regulation gives listeners a roadmap for staying steady in the face of adversity.
This episode offers lawyers and legal professionals alike a grounded, evidence-based approach to mental health, resilience, and high performance. Dr. Day's compassionate, practical advice is a reminder that managing law firm stress isn't just about surviving the job, it's about building a sustainable, fulfilling career.
In this episode, you will hear:
Managing stress in the legal profession, including distinguishing between acute and chronic stress
The Power of Niching with The Dash Cam Lawyer | Ep. 154
Épisode 154
lundi 20 octobre 2025 • Durée 47:30
How Shannon Sagan used a memorable niche to drive referrals and build a sellable brand.
On this episode of Great Practice, Great Life®, Steve Riley welcomes personal injury attorney Shannon Sagan, better known as The Dash Cam Lawyer. Shannon shares his incredible story of how niching for lawyers, done with purpose and creativity, transformed his career from a defense firm associate into a standout personal injury attorney with a national reputation.
Shannon's journey proves that when you lean into what makes you different, you can dominate even the most competitive markets. His passion for dash cams became more than a tool for evidence, it became the foundation of a powerful personal brand. By combining his legal expertise with smart, memorable marketing, Shannon created The Dash Cam Lawyer, a name clients remember and trust.
Through niching for lawyers, Shannon built a thriving practice rooted in authenticity. Instead of chasing every case, he focused on organic referrals and strategic branding. That focus helped him rise above large firms, earn recognition, and even launch his own custom dash cam on Amazon. He discusses the process of trademarking his brand, using social media to amplify his message, and balancing creativity with credibility.
Beyond branding, Shannon opens up about the habits and mindset that fuel his success. He credits his morning routine, ongoing coaching, and consistent self-discipline as keys to maintaining growth in a fast-paced, competitive field. Together, Steve and Shannon explore how focus, perseverance, and a clear niche can elevate both your practice and your life.
This episode is a masterclass in standing out through specialization. Whether you're just starting your firm or ready to redefine your brand, Shannon's story will inspire you to find your own lane and own it.
In this episode, you will hear:
Shannon Sagan's transition from defense lawyer to The Dash Cam Lawyer and niche marketing success
Importance of niche marketing in the legal field and how it differentiates Shannon in a competitive market
Building Leaders Who Build Your Firm with Emily Sorbi | Ep. 153
Épisode 153
lundi 13 octobre 2025 • Durée 57:53
10 insider secrets to leverage a team leader for growth, profit, and balance
On this episode of Great Practice, Great Life, Steve Riley talks with Emily Sorbi about how law firms break through growth ceilings by developing a strong team leader. Emily rose from the front desk to Director of Operations and now manages a team of 30 across multiple states. Her story shows what happens when owners invest in values-driven talent and give them the tools to lead.
Emily shares ten insider secrets for building leverage through people, systems, and standards so lawyers can focus on revenue work. You will hear how to empower a team lead publicly, set daily check-ins that keep work moving without micromanagement, and protect high performers from burnout. She explains why team leads should not own client files, how to shift them into growth and efficiency projects, and how to handle mistakes without derailing momentum.
The conversation gets practical on decision rights and transparency. Emily walks through involving your team lead in hiring, promotions, benefits, and tough personnel calls, including when a high-output but toxic team member needs to go. She also makes the case for giving your team lead access to budgets and key financials so they can make smarter staffing and compensation decisions, even if that transparency feels uncomfortable at first.
For owners wondering where to find a team lead, Emily explains why hiring for values and developing internally outperforms bringing in outsiders cold. If you are a firm owner or a rising team lead, this is a practical playbook for scaling with accountability, trust, and clear roles.
Team Leader Workshop at The Summit! If you're ready to develop your team leader, join us in Orlando for The Summit 2025 (Nov 6–7). Lead by Patti Paz, this Day 2 workshop maps directly to this episode and gives you tools to execute now. Details here: Team Leader Advantage: Growing Yourself, Growing Your Law Firm. (Use code PAZ200 for $200 off)
From Free Consultation to High-Value Assessment with Lonny Balbi | Ep. 152
Épisode 152
lundi 6 octobre 2025 • Durée 49:47
On this episode of Great Practice, Great Life, Steve Riley sits down with Calgary family law attorney Lonny Balbi to explore how he shifted his consultations from free to paid, and why that change became a game-changer for his practice.
Lonny's innovative Balbi Marital Assessment package breaks away from the traditional free consultation model. Instead of giving away time, he designed a structured, paid service that delivers real value to clients and positions his firm as a leader in a crowded market. The result? Clients feel cared for, lawyers reclaim their worth, and the process sets the tone for long-term relationships.
Moving from free to paid wasn't just about billing; it was about mindset. Lonny and Steve unpack how value-based billing transforms the lawyer-client relationship. By prioritizing transparency and focusing on impact over time, attorneys can build stronger connections, reduce stress, and elevate client satisfaction.
This episode also goes into the practical side of packaging services. From creating clear client expectations to handling emotional family law cases, Lonny shares how structured offerings can guide clients through their hardest moments. He explains how AI and innovation support lawyers in delivering personalized services without losing the human touch that matters most.
Lonny's journey proves that rethinking consultations is more than a financial decision, it's a leadership decision. By shifting to this method, lawyers not only strengthen their firms but also create practices that serve both their clients and themselves better.
In this episode, you will hear:
Lonny Balbi's innovative approach to legal consultations with the Balbi Marital Assessment package
Transition from traditional free consultations to a structured, paid service model
Value-based billing over hourly billing to enhance client satisfaction
Strategies for client selection and engagement using a structured matrix
Importance of personalized, packaged services in family law to improve client experiences
Overcoming resistance to adopting new billing models and legal processes
Near-Collapse to Record Years: How Doré Rothberg Law Rebuilt from the Inside Out | Ep. 151
Épisode 151
lundi 29 septembre 2025 • Durée 58:29
What happens when a father-son duo takes on the challenge of revamping a struggling law firm? On today's episode of Great Practice, Great Life, Carl and Brent Doré share their extraordinary journey of transforming the Doré Rothberg Law Firm into a thriving practice, along with the invaluable support of partner Lisa Rothberg, who was instrumental in stabilizing and growing the firm.
After a record-breaking year, momentum reversed and the firm hit a breaking point with cash-flow issues and weak processes. Instead of giving in, they embraced a series of bold, strategic changes. Their story is a masterclass in law firm growth strategies. You'll hear how they moved operations to the cloud, revamped their onboarding process, and used a unique financial metric they call "DRL hours" to stabilize the firm's finances.
Theselaw firm growth strategies were truly tested when they made the ambitious decision to hire seven new attorneys in just six months. This move, backed by a powerful paralegal team, not only expanded their capacity but also boosted productivity and profitability across the board. Their philosophy is simple: revenue follows capacity. Invest in your people and processes, and the revenue will come.
Carl and Brent also share how they navigated the complexities of a family-run business and the challenge of succession planning. Their "shareholder pipeline" strategy creates a clear path for career progression, serving as a powerful tool for hiring and retention.
Their journey is a rich tapestry of lessons on firm culture, adaptability, and the power of personal and professional integration. It proves that with the right mindset, you can build a practice and a life you truly love.
We are thrilled to have Carl and Brent Doré as Game Changers at this year's Summit! With transparency, humility, and a touch of humor, they'll show how tough conversations, bold hiring decisions, and investing in the right infrastructure and people helped them turn chaos into clarity and scale for the future.
See Through Persuasion and Take Back Your Truth with Ronald Chapman II | Ep. 150
Épisode 150
lundi 22 septembre 2025 • Durée 01:00:56
In an age of constant information, it's easy to feel lost in the noise. On this episode of Great Practice, Great Life, Steve Riley welcomes back attorney and author Ronald Chapman II to discuss how to navigate our complex digital world and take back your own truth.
Drawing on his experiences as a Marine Corps JAG officer and nationally recognized trial lawyer, Ronald offers practical ways to think clearly in an algorithm-shaped media landscape. He shares strategies from Truth and Persuasion: In the Digital Revolution, showing how recognizing cognitive biases and applying systems thinking can strengthen your narrative and leadership.
Their conversation moves from the psychology of decision-making to the modern "tribes" formed by our media diets, with touchpoints to Daniel Kahneman, Carl Sagan, and Carl Jung's call to "make the unconscious conscious." They explore how tailored messaging contributes to fragmentation—and why that matters for lawyers speaking to clients, teams, and juries. Ronald underscores the value of introspection and clear communication, encouraging critical thinking, grounded inputs, and well-researched information.
As Ronald and Steve examine the interplay of truth and persuasion, they emphasize authentic dialogue with yourself and others. Ronald's reflections on his career and growth testify to the power of integrity in both personal and professional realms. They close with a call to embrace complexity, think deliberately, and lead with purpose.
In this episode, you will hear:
An exploration of truth and persuasion in the digital age, informed by Ronald's experience as a Marine Corps JAG officer and trial lawyer
How cognitive biases and systems thinking can enhance personal narratives, legal strategy, and leadership
The impact of algorithm-driven curation on individual perspectives and broader societal fragmentation
Why media "diets" and tailored messaging create modern tribes—and what that means for juries, clients, and families
System 1 vs. System 2 thinking (Kahneman) and practical ways to guard against snap judgments
The role of authenticity, introspection, and Jung's "make the unconscious conscious" in maintaining integrity
How to Lead with Purpose Under Pressure with Susan Drumm | Ep. 149
Épisode 149
lundi 15 septembre 2025 • Durée 49:14
On this episode of Great Practice, Great Life, Steve Riley welcomes Susan Drumm—a Harvard-trained lawyer, bestselling author of The Leader's Playlist, and leadership advisor whose path from law to acting to consulting shaped her approach to leadership. Susan shows how to lead with purpose by connecting music, neuroscience, and personal growth.
Her eclectic career taught her the power of reinvention. Today she helps leaders uncover blind spots, disrupt limiting patterns, and embrace cognitive diversity, enabling purposeful leadership in business and life.
Susan shares how music can shift emotional states, rewire the brain, and help leaders stay grounded in high-pressure moments such as client meetings or trials. She explains why processing negative emotions is essential and how reframing them—using tools like music—can turn challenges into opportunities for growth.
Listeners will hear vivid stories, like how Bruno Mars' 24K Magic helped her release resentment and reclaim her confidence. You'll also learn how her use of the Enneagram can help uncover leadership "superpowers" and strengthen team dynamics.
This conversation is a fresh reminder that true leadership is more than strategy. It's about how you show up, connect with others, and lead with purpose every day.
In this episode, you will hear:
Susan Drumm's unique journey from law to leadership advising, integrating music and neuroscience
Importance of pattern recognition and cognitive diversity in enhancing leadership and team dynamics
Music as a transformative tool for shifting emotional states and breaking free from negative patterns
Creating empowering playlists to promote emotional resilience and personal growth
Leveraging tools like the Enneagram to identify blind spots and improve decision-making
Using music to consciously foster freedom, connection, and playfulness in leadership
Advice and resources for using music to enhance leadership skills and personal development
Never miss an episode. Subscribe on , , or . ⭐Like what you hear? A quick review helps more people find the show.⭐
The Leadership Lesson Every Lawyer Needs to Hear with Patrick McLain | Ep. 148
Épisode 148
lundi 8 septembre 2025 • Durée 36:18
On this episode of Great Practice, Great Life, Steve Riley sits down with attorney and former Marine Corps officer Patrick McLain to share the leadership lesson lawyers need most today. Patrick's path took him from serving as a Marine JAG officer and military judge to building a successful criminal defense practice. Along the way, he discovered that the same principles that carried him through combat zones could also guide him in the courtroom and in leadership.
Patrick talks about the challenges of transitioning from military life to private practice, and how niching down in criminal defense allowed him to build a firm with purpose and clarity. He also shares how embracing innovation, empowering his team, and leaning into the human side of advocacy helped him create a practice that thrives in today's legal world.
Yet, the most surprising leadership lesson lawyers need to hear comes at the end of his story. Despite his military background and commanding presence, Patrick reveals that the greatest insight he has learned is love. Leading with compassion, for clients, colleagues, and community, not only defines his approach to law but also shapes the legacy he wants to leave behind.
This conversation is both practical and deeply human. It's a reminder that while systems and strategies matter, the leadership lesson lawyers need is to show up with courage, empathy, and love.
In this episode, you will hear:
Patrick McLain's transition from Marine Corps officer to a successful law practice owner
The impact of military discipline and leadership on legal practice
Balancing family life and a demanding legal career
Importance of niching and creating a practice aligned with personal values
Mentoring young advocates and fostering the next generation
Utilizing technology to enhance efficiency and client interaction
Financial prudence, structured systems, and growth strategies in law firm management
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, , or . ⭐Like what you hear? A quick review helps more people find the show.⭐
Remembering My Father and the Lessons That Last with Steve Riley | Ep. 147
Épisode 147
lundi 1 septembre 2025 • Durée 48:15
In this deeply personal solo episode of Great Practice, Great Life, host Steve Riley opens his heart to honor the memory of his father, Donald C. Riley. What unfolds is not just a tribute, but a vulnerable reflection on the man who shaped him through stories, lessons, and quiet acts of courage.
While growing up, Steve's home was filled with fables told by his father. Yet these weren't just stories. They were lessons that last. Donald's career as an FBI agent gave him no shortage of experiences. However, it was his gift for storytelling that left the deepest impression. From the Jake Leg story to the tale of Pete Rose, his words carried wisdom, teaching Steve (and now all of us) what resilience, integrity, and perseverance really mean.
As Steve reflects, we hear more than just anecdotes, we feel the weight of his father's choices. Donald lived a life that constantly balanced risk with purpose. His bold run for sheriff, his dedicated career as a private investigator, and his unwavering commitment to family reveal a man who chose courage over comfort, time and time again. Because of that, his stories became lessons passed down from father to son and now shared with us.
For Steve, these lessons aren't abstract. Instead, they shaped how he leads, how he lives, and how he shows up for others. By sharing them, he invites us to do the same: to take risks, to embrace failure as a teacher, to cherish our relationships, to honor our commitments, and to build a life rooted in gratitude.
This episode isn't polished or distant. On the contrary, it's real. It's emotional. It's an invitation to reflect on your own stories. Think of the people who've shaped you, and the legacy you want to leave.
When you listen, you'll discover timeless wisdom and you'll be reminded to make today count. Ask yourself: What are you committed to? What are you grateful for today?
In this episode, you will hear:
Tribute to Donald C. Riley, a seasoned FBI agent
Storytelling as a tool for imparting life lessons and shaping personal and professional growth
Personal anecdotes like the Jake leg story and Pete Rose narrative for teaching discipline and perseverance
Techniques for better sleep hygiene, focus restoration, and structuring work to prevent burnout
Setting boundaries to keep work stress from impacting personal life
Differences between forensic and clinical psychology in legal contexts, especially in high-stakes cases
Strategies for self-care and maintaining mental health, emphasizing sleep, nutrition, and exercise
Empowering legal support staff to handle stressful client interactions with assertiveness and clear boundaries
Importance of resilience and self-compassion in overcoming challenges and trauma
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Benefits and usage of dash cams in legal disputes and personal injury cases
Shannon's journey in entrepreneurship, including launching a custom dash cam on Amazon
The role of social media and innovative branding in expanding Shannon's legal practice
Personal growth practices, such as morning routines, and their impact on professional success
Advice for young lawyers on networking, marketing, and establishing a unique legal niche
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine (Entrepreneurship Simplified) by Mike Michalowicz: a.co/d/0bNIwfe
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
In this episode, you will hear:
Emily Sorbi's path from front desk receptionist to Director of Operations of a multi-state law firm
Ten proven secrets to effective team leadership and breaking growth barriers
Balancing professional roles and personal life as a wife and mother
Involving team leads in strategic decision-making and financial transparency
Developing internal talent and nurturing future leaders through mentorship programs
Empowering team leads with authority, accountability, and protection from burnout
Building trust and accountability within teams to enhance law firm operations and growth
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Enhancing legal practice through client-centered services and clear value propositions
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
In this episode, you will hear:
The Doré Rothberg Law Firm's transformation journey focusing on strategic changes for success
Innovative strategies for stabilizing cash flow and enhancing team dynamics, including transitioning operations to the cloud
Importance of family dynamics and clear communication in succession planning and leadership transition within a family-run business
Hiring strategy in 2022, expanding the team with seven new attorneys, and implementing unique compensation models
Development of DRL hours as a key performance indicator to balance productivity across hourly, fixed, and contingency pricing models
Challenges and successes of building a resilient and client-focused law firm, emphasizing work-life balance and ethical practices
Insight into creative problem-solving as a core value and refining client intake processes to better align with long-term strategic goals
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Practical steps to reclaim focus, choose better inputs, and communicate more persuasively in a fragmented environment
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
Lessons in courage, failure, and taking risks illustrated through Steve's father's career transitions
Emphasis on the impact of small, consistent actions and nurturing relationships
Lifelong learning and the influence of Dale Carnegie's principles on his father's life and family legacy
Subscribe & Review Never miss an episode. Subscribe on Apple Podcasts, Spotify, or YouTube. ⭐Like what you hear? A quick review helps more people find the show.⭐
If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com Let them know we sent you.
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