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TitreDateDurée
394. What Shoppers Actually Want This Black Friday22 Sep 202600:20:49

Before you lock in your Black Friday plans, let’s talk about what shoppers say they want, and what that actually means for your business. I’m breaking down Tapcart’s BFCM shopper survey and sharing where I agree, what deserves a closer look, and how I’d approach these findings as an eCommerce strategist.

From choosing your promotion to deciding how often to email, this episode will help you ask better questions about your Q4 plans before you add one more thing to your to-do list.

In this episode:

  • Who’s behind the survey and why that matters when interpreting the results
  • What spending expectations can, and can’t, tell you about your customers
  • Whether different shopper behaviors call for different marketing strategies
  • How AI is influencing product discovery and shopping decisions
  • When holiday shopping starts, and what that means for your promotional calendar
  • Which offers shoppers say they prefer and how to weigh that against your own results
  • How much communication customers are open to during a sale
  • The role loyalty programs can play beyond the holiday season

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Links Mentioned

Full Show Notes

https://ecommercebadassery.com/394

 

Holiday Resources

https://ecommercebadassery.com/holidaypodcast

 

The Lounge

https://ecommercebadassery.com/membership

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

393. Metrics Can Mislead: How to Diagnose What's REALLY Wrong in Your Business08 Sep 202600:07:08

Most of the metrics you're blaming right now aren't actually the problem. Your conversion rate, your ad performance, your email flows... they're usually just the messenger. And chasing the wrong fix means you spend real time and money without ever solving anything.

In this episode:

  • The one question to ask before you touch any underperforming metric in your business
  • Why the obvious answer is almost never the real one
  • Where this same trap shows up way outside of marketing
  • The weirdly specific cat story + $10k vet bill that illustrates this perfectly (apologies in advance)

_______

Links Mentioned

Full Show Notes

https://ecommercebadassery.com/393

 

The Lounge

https://ecommercebadassery.com/membership

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

392. What 14 Billion Emails Reveal About Your Email Marketing Strategy01 Sep 202600:24:49

Flodesk recently released its 2026 Email Marketing Trends Report, analyzing more than 3 million campaigns and 14 billion email deliveries. And while some of the findings reinforce long-standing email advice, others challenge the “best practices” we’ve all heard for years.

In this episode, I’m breaking down the data through an eCommerce lens and digging into:

  • Whether image-heavy emails actually hurt deliverability
  • What segmentation really means for product-based businesses
  • The subject line tactics that may, or may not, matter
  • Which “spam words” are actually worth worrying about
  • What the data says about the best days and times to send
  • Why some list-growth and automation findings are a little misleading
  • The email metrics I think matter more than opens and clicks

You’ll also hear why some of the tiny email optimizations people obsess over probably matter a lot less than you think, and what I’d prioritize instead if your goal is actually making more sales from email.

If you’ve ever wondered whether you’re sending at the wrong time, using too many images, overthinking your subject lines, or following outdated email marketing advice, this episode will give you a much better framework for deciding what’s worth testing in your business.

_______

Links Mentioned

Full Show Notes

https://ecommercebadassery.com/392

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

391. The Q4 Content Playbook for Product Sellers25 Aug 202600:16:04

The holidays are comin’ in hot... and if you’re not planning your content to cut through the noise, you’re gonna get drowned out by every other biz on the block (including Aunt Sally’s soap shop).

In last week’s episode, we talked all about why product curation is the real MVP of your holiday sales strategy. This week? We’re tackling part two of the equation: your content marketing plan. Because the truth is, even the best product curation won't sell if nobody knows it exists.

In this episode, I’m walking you through the Q4 content principles you need to follow if you want your marketing to actually convert this season.

 

Here’s what you’ll learn:

  • The reason clever content is killing your Q4 sales (and what to do instead)

  • One shift that turns your product from “meh” to must-gift

  • What your overwhelmed customer actually needs from your content (hint: it’s not more emojis)

  • The invisible copy mistake that’s secretly costing you conversions

  • How to shut down buyer hesitation before it ever bubbles up

  • What most brands get totally wrong about email frequency (and how to fix it without annoying your list)

  • Why sounding like a broken record might be your best Q4 strategy

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Links Mentioned

Full Show Notes

https://ecommercebadassery.com/391

 

Gift Guide Glow-Up

https://ecommercebadassery.com/glowup

 

Holiday Content Bundle

https://ecommercebadassery.com/holiday-content

 

More Holiday Podcast Episodes

https://ecommercebadassery.com/holidaypodcast

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

390. How to Create a Holiday Shopping Experience that Actually Sells18 Aug 202600:16:20

If Q4 feels like a chaotic sales circus, you’re not imagining it. Every brand is screaming for attention, offering discounts, and flooding inboxes like it’s a competition. So how do you break through the noise and actually get customers to care?

Here’s a hint: it’s not about slashing prices.

In this episode, I’m revealing the real secret to holiday sales success... and it’s probably not what you think. It’s not about having the flashiest promo or the biggest ad budget. It’s about how you show up for your customers and what you do to make their lives easier this season.

We’re talking about a subtle but powerful shift in your Q4 strategy that will change how customers experience your brand... and why it could be the key to more conversions, better engagement, and long-term loyalty.

Want to become your customer’s holiday hero? Click play and let’s talk.

Here’s what you’ll learn:

  • The Q4 mindset shift that separates the meh from the memorable

  • The simple strategy that elevates your brand without extra inventory

  • How to turn product overwhelm into curated ease

  • One thing you can add today to create instant "wow" moments

  • The overlooked marketing assets that make you unforgettable

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Links Mentioned

Full Show Notes

https://ecommercebadassery.com/390

 

Holiday Strategy Resources

https://ecommercebadassery.com/holiday

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

389 What a Viral QVC Blooper Can Teach You About Marketing Your Business11 Aug 202600:11:02

One accidental slip of the tongue on QVC turned into a viral moment, a Jimmy Fallon appearance, and apparently, a whole lot of sold-out wigs. But beyond being freaking hilarious, Toni Brattin’s now-infamous live TV moment is also a pretty great reminder for every business owner who’s ever been afraid to put themselves out there.

In this episode, we’re talking about the fear of looking stupid, why even people with decades of experience still screw up, and what staying safely behind the scenes could be costing your business... especially when standing out and getting visible matters more than ever.

 

In this episode:

  • What Toni’s viral QVC moment can teach us about showing up imperfectly
  • Why experience doesn’t mean you’ll never screw up The difference between getting comfortable and waiting until you feel ready
  • Why your mistakes probably feel much bigger to you than they do to your audience
  • The hidden cost of letting embarrassment keep you invisible

If you’ve been avoiding video, live shopping, collaborations, interviews, or anything else that puts you front and center, this episode might be the little kick in the butt you need.

_______

Links Mentioned

Full Show Notes

https://ecommercebadassery.com/389

 

The Lounge Membership

https://ecommercebadassery.com/membership

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

388. Tapping into Your Local Community As On Online Business04 Aug 202600:13:21

Think local marketing is only for brick-and-mortar stores? Think again.

In this episode, I'm sharing why some of the biggest opportunities for your eCommerce business might be closer to home than you realize. If you're looking for fresh ways to increase brand awareness, reach new customers, and build stronger relationships before the holiday shopping season, this conversation will get the wheels turning.

You'll walk away with practical ideas you can actually implement—plus a few opportunities you've probably never considered.

In this episode:

  • Why "online business" doesn't have to mean "online-only marketing"
  • A marketing opportunity that's been right in front of you all along
  • One relationship-building strategy that pays off long after the event is over
  • How other small businesses can become some of your best marketing partners
  • An old-school tactic that's still surprisingly effective
  • Where to start if you've never done any local marketing before

 

_______

Links Mentioned

Full Show Notes

https://ecommercebadassery.com/388

 

The Lounge Membership

https://ecommercebadassery.com/membership

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

387. 6 Marketing Lessons from Big Brands: No Multi-Million Marketing Budget Required28 Jul 202600:19:22

The biggest brand campaigns of 2026 share a handful of strategies, and none of them require a seven-figure marketing budget to pull off.

Marketing Dive rounded up the year's standout campaigns, and these weren't chosen on vibes. Every one had results the companies reported publicly. Aerie, Coach, Expedia, Burger King, and Dove ran them with massive teams and millions of customers behind them. The strategies underneath are ones a small eCommerce brand can run with a product, an email list, and customers who already talk to you.

Inside, the six moves driving those campaigns, how to translate each one to your size and your resources, and the one most brands hesitate to try even though it builds customer trust faster than anything else on the list.

In this episode:

  • Why leading with your values works for some brands and quietly costs others customers
  • The move Coach made before launching their campaign that most brands skip entirely
  • What to give creators if you want the content to actually perform
  • The response to customer complaints that makes people more likely to buy from you
  • Why the reviews you're tempted to hide might be doing the most selling
  • The reason your best message probably doesn't need replacing

 

_______

Links Mentioned

Full Show Notes

https://ecommercebadassery.com/387

 

The Lounge Membership

https://ecommercebadassery.com/membership

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

386. Replay: eCommerce Fall Sales & Marketing Strategy21 Jul 202600:30:58

Are you wasting August + September in your eCommerce business? Here's why you're missing a goldmine

Let’s talk about that awkward little gap between the summer slump and the Q4 holiday madness: August and September. You know the one where everyone thinks it’s too early to market, too slow for sales, and they just ghost their audience? Yeah... that one.

In this episode of the eCommerce Badassery Podcast, I’m calling BS on all of that. Because the truth is, this is your golden window to warm up your audience, test offers, and build serious momentum before the Black Friday inbox war begins.

We’re breaking down exactly why this season is a strategic goldmine, what your customers are really thinking during this time, and what kind of campaigns you should be running no matter what you sell.

If you’ve ever felt like you go from summer slowdown straight into Black Friday panic mode, this episode is your reset button.

What you’ll learn:

  • Why August + September are NOT throwaway months

  • How your customer’s mindset shifts during this season (even if they’re not going back to school)

  • Campaign ideas for every type of product-based business

  • The emails to send to re-engage your list and start building buzz

  • Mistakes to avoid that could cost you BIG in Q4

  • How to map out a 6-week content plan without the overwhelm

 

_______

Links Mentioned

Full Show Notes

https://ecommercebadassery.com/386

 

The Lounge Membership

https://ecommercebadassery.com/membership

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

385. eCommerce Advice You've Heard Before and Still Aren't Doing14 Jul 202600:14:34

Raise your hand if you've ever said "I know what I should be doing, but I'm not doing it." Yeah... that's what I thought. Consider this episode the kick in the pants you've been waiting for.

I'm walking through the eCommerce advice you've heard a million times and still aren't doing. These come up over and over with my students and clients, including the ones who look like they have it all figured out from the outside.

And after recently getting a behind-the-scenes look at what my Lounge members are working on and struggling with, I can confirm we are ALL guilty of at least one of these. No shade, no shame. Just the fundamentals that quietly cost you sales when they slip, some real stories of what happens when they do, and a nudge to pick the one or two you know you've been avoiding.

 

In this episode:

  • The website issue that quietly tanked one member's summer sales (and how long it probably went unnoticed)

  • My once-a-month habit that catches problems before your customers find them for you

  • Why I want you logging numbers in a spreadsheet even though AI could do it for you

  • The money-saving habit that's actually costing you money

  • The easiest sales you're leaving on the table with people already on your site

  • What cleaning up a 600-SKU store taught me about why customers give up before they buy

  • The ad spend math that made my clients stop listening to their accountants (sort of)

  • My exact rule for how long to give something before you're allowed to quit it

  • The number one thing still holding most store owners back (yep, this one again)

_______

Full Episode Show Notes

http://ecommercebadassery.com/385

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

384. The Productivity Trap That's Slowing You Down07 Jul 202600:11:26

Owning an eCommerce business can feel overwhelming, especially when you're wearing all the hats. Between marketing, tech issues, customer service, inventory, and everything else on your plate, it's easy to fall into the habit of trying to figure everything out yourself.

In this episode, I'm sharing a pattern I've noticed over and over again... both in my own business and while coaching Shopify store owners inside the Lounge. If you've ever spent hours troubleshooting, felt like you were reinventing the wheel, or convinced yourself you just needed to "work harder," this conversation might change the way you approach your next challenge.

In this episode:

  • A common habit that's quietly costing business owners time and momentum.

  • The story of a problem that was solved much faster than anyone expected.

  • An opportunity many product-based business owners never think to ask for.

  • Why your first instinct when you get stuck may be working against you.

  • A simple challenge to try the next time you hit a roadblock in your business.

_______

Full Episode Show Notes

http://ecommercebadassery.com/384

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

383. 3 Places Revenue is Hiding in Your Customer List30 Jun 202600:14:13

You might be thinking more traffic is the answer. More ads, more content, more new eyeballs. And sure, traffic matters. But there's revenue already sitting in your business right now that you're not tapping into.

This episode is a sneak peek from the SIP Magazine, the exclusive monthly publication for Lounge members. Last month's issue covered 6 places to find revenue you already have — and today I'm sharing 3 of them, all focused on your marketing strategy and where you're actually putting your energy. No new audience required.

If you've ever felt like you're running on a hamster wheel trying to constantly chase new customers, this is your wake-up call. Because you already have people who've bought from you, people who know you, people who are warm — and most stores are completely ignoring them.

In this episode:

  • The often-overlooked buyer group that's costing you repeat sales (and exactly what to do about it)
  • Why your best-selling products might actually be your biggest missed opportunity
  • A specific email campaign structure that re-activates customers who've gone quiet
  • The one scenario where making your emails longer is actually the right move
  • What to do if you're thinking about incentivizing re-engagement (and when it might not even be necessary)
  • A wholesale strategy that most product-based business owners are sleeping on

_______

Full Episode Show Notes

http://ecommercebadassery.com/383

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

382. Shopify Editions: Platform Updates Summer 202623 Jun 202600:34:59

Shopify Editions Summer 2026 is here, and there's one update quietly affecting whether your products show up in AI shopping results at all. Most merchants have no idea it's even an issue.

This release packed in 150+ updates across AI shopping, wholesale, inventory, and marketing. Some are worth acting on immediately. A few come with real limitations the announcement didn't make obvious. And at least one "feature" I'd turn off.

In this episode:

  • Why your product data might not be sending to the Shopify catalog correctly — and the fix
  • The B2B wholesale update that's now on all plans (and the catch)
  • A new marketing tool worth testing even if you don't currently run ads
  • The Sidekick recommendation I'm watching closely before I trust it
  • The cash back offer that sounds great and why I'm skipping it

_______

Full Episode Show Notes

http://ecommercebadassery.com/382

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

381. 6 Things to Do Right Now for a Stronger Second Half of the Year in Your eCommerce Business16 Jun 202600:12:46

You're halfway through 2026, and what you do this quarter decides whether Q4 feels calm and profitable or like a three-month scramble. Q3 is the most important planning window of your whole year, and most store owners spend it on the wrong things.

Inside, the 6 moves actually worth your time for the back half of 2026: what to double down on now, and what to drop so you have room to do it. Plus the one question you can run every task through to know instantly whether it deserves your time between now and December.

In this episode:

  • The move with a closing window. Wait until fall and you've already missed it.
  • The website leak that's quietly costing you on every visitor, and why it gets way more expensive once holiday traffic hits.
  • The Q4 prep work that has to happen now in the summer, not in November.
  • The mid-year number most store owners get proud of, while their profit quietly disappears.
  • The one filter question that decides where your time goes for the rest of the year.

_______

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http://ecommercebadassery.com/381

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

380. When Your Team is Actually Holding You Back09 Jun 202600:08:43

Ever been told you need to hire help ASAP? Same. And while that's usually good advice, nobody warns you about what happens when the person you hired is actually making everything worse.

I'm talking about this one today because a friend of mine just went through it. She spent months dealing with a VA who was unreliable, couldn't keep up with recurring tasks, and somehow never connected the dots no matter how many conversations they had. It was costing her more time to manage this person than it would've taken to just do the work herself.

And the mental load? That was the real killer. So we're getting into what it looks like when your "help" is actually holding you back, how to know when it's time to cut someone loose, and how to think about hiring the right way so you're not just filling a seat.

  • The sneaky way bad hires eat up more of your time than doing it yourself ever would
  • Why the mental load of managing the wrong person might be costing you more than their salary
  • The real story behind my friend's VA situation (and the moment everything changed)
  • What happened when I hired a full-time VA and why it backfired
  • The difference between needing help and needing the right help
  • A hiring mistake that has nothing to do with someone being bad at their job
  • Why right now is the perfect time to get intentional about who's on your team before Q4

_______

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http://ecommercebadassery.com/380

 

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379. How to Get More People Sharing Your Products Without a Big Budget02 Jun 202600:10:11

Feel like you’re constantly shouting into the void trying to get eyes on your products? When you have a new launch, a big sale, or a major business milestone, it’s easy to feel like you’re doing all the heavy lifting yourself—or worse, that you need a massive marketing budget to actually move the needle.

But you don’t need a giant ad spend to get people talking about your brand. In fact, you’re likely sitting on a goldmine of free promotional opportunities right now inside your inbox and DMs.

In this episode, we’re breaking down how to get influential people, partners, and past connections eagerly sharing your products with their audiences. We dive into five specific groups of people who already know your value, and how a simple, casual message can unlock massive visibility for your next promotion. Stop assuming people are too busy to help, and learn how to make marketing a collaborative, zero-budget game.

  • The Warm Outreach Advantage: Why asking a past connection for a favor is completely different—and way more successful—than cold pitching.

  • The 5 Hidden Networks: How to tap into past press, brand collaborators, suppliers, retail partners, and existing affiliates to spread your news.

  • The "Problem-Solving" Mindset: How sharing your launch actually solves a content problem for creators and partners (it’s not an inconvenience!).

  • Your 15-Minute Action Plan: A simple exercise you can do today to build your warm outreach list for your next big promotion.

_______

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http://ecommercebadassery.com/379

 

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378. Your Summer Marketing Playbook: 10 Tips to Sell More Products This Season26 May 202600:10:08

Memorial Day has come and gone, which means the summer has unofficially started… and as a product-based business owner you already know the shift that comes with this time of year. Traffic gets weird. Customers are distracted. And most of your people are mentally somewhere between the beach and a backyard barbecue.

The good news? Every season change is a fresh opportunity to talk about your products differently, mix up your marketing, and actually have a little fun with it. This episode is your quick-hit playbook for repositioning and marketing your products for summer

  • The simple reframing trick that makes your existing product feel brand new
  • How to turn product curation into a marketing strategy
  • A genius PR example that shows how to position literally any product for a season it was never meant for
  • What your data from last summer can tell you about when and how often to show up
  • How to create real urgency without running a discount
  • The loyalty program move that gets your best customers back in your store fast

_______

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http://ecommercebadassery.com/378

 

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377. What to Do When You Feel Like Burning it All Down19 May 202600:12:34

Raise your hand if you’ve ever felt like burning down your business and escaping to an island to live a simple life. If there is anything guaranteed in business, it’s that overwhelm and burnout are sure to show up at some point. And this is confirmed for me every few months when inevitably someone in my audience shares their struggle.

The good news is, if you’re feeling that now or have at any time in the past, you’re not alone. And there is something you can do about it. 

We’re getting into what actually causes overwhelm for product-based business owners, what to do before you make any big decisions, and why pausing is almost never the answer.

  • The one question to ask yourself before you do anything else when you're feeling overwhelmed
  • The most common reasons product-based business owners hit a wall (and which one is probably yours)
  • The one thing worth waiting on before you make any major decisions about your business
  • What happens when you stop trying to grow and focus on enough instead

_______

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http://ecommercebadassery.com/377

 

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376. Why Your Online Store is Boring to Shop12 May 202600:21:08

Most online stores are convenient. Fast. Functional. And... kind of boring.

According to a survey from Criteo, 76% of consumers say online shopping lacks surprise or delight, and 73% call it "practical, but not exciting." That's a problem if you're trying to build a brand people actually want to come back to.

This week I'm breaking down exactly how to close that gap. We're talking about recreating the in-person shopping experience online, from the discovery moments that keep customers browsing to the surprise-and-delight strategies that turn one-time buyers into loyal fans. If your store feels more like a catalog than a boutique, this one's for you.

  • Why 76% of shoppers say online shopping is missing something (and what that something actually is)
  • The "discovery moment" strategy that makes shoppers feel like they stumbled on something special
  • How to reduce overwhelm without reducing your product selection
  • Why video is no longer optional if you want to recreate the in-store experience online
  • Simple surprise-and-delight moves that cost almost nothing but build serious loyalty
  • How to use customer data for personalization without being creepy about it

_______

Full Episode Show Notes

http://ecommercebadassery.com/376

 

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375. Is Your Marketing Getting Ignored? Try These 3 Tweaks05 May 202600:15:28

What if your marketing isn’t broken… it’s just being ignored? You’ve done the work. You know your customer. You’ve got solid products, decent emails, consistent content…

So why does it suddenly feel like no one’s paying attention?

Here’s the uncomfortable truth: it’s probably not your product. It’s your messaging. What resonated with your customer a few months ago, might be resonating today. 

In this episode I'm breaking down 3 simple tweaks to can make to your marketing message to keep you relevant and relatable.

  • The messaging shift that can change everything
  • What your customers are really buying
  • The thing hiding in plain sight that could instantly improve your copy
  • Why your “consistent” marketing might actually be the problem

_______

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http://ecommercebadassery.com/375

 

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374. Badass Basics: Optimizing the eCommerce Post-Purchase Experience28 Apr 202600:09:39

What you do in the 48 hours after a customer hits "buy" might be the difference between a happy repeat customer and a return request rolling into your inbox.

This is the final episode of the Badass Basics series, and I'm closing it out with the piece of the customer journey most product-based stores completely overlook. I'll tell you the story of how I figured this out by accident, what a recent viral TikTok moment proved about it, and the one question that changes how you think about what happens after the sale.

 

  • The story of the product that taught me this the hard way
  • The one question to ask yourself about every product you sell
  • What a viral TikTok moment reveals about what most stores are getting wrong
  • The "but it's already on my website" objection (and why it falls apart)
  • Why the customer's first experience matters more than your next sale
  • Where this fits into a real retention strategy

_______

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http://ecommercebadassery.com/374

 

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373. Badass Basics: The Importance of Trust & Credibility When Selling Online21 Apr 202600:14:50

Your customer can't touch, smell, or try on what you're selling. They're handing money to a screen and hoping you're legit. Every trust signal on your site is doing the job their senses would do in person. In this episode, we're breaking down how to build the credibility that gets hesitant shoppers to click buy.

Week five of the Badass Basics series is all about trust and credibility. With a trust recession happening across the internet, especially now with AI flooding everything, your site needs to work harder than ever to earn the sale. In this episode I'm walking through the specific trust signals that move the needle, from your contact info to your policies, your About page to the tiny credibility markers most store owners overlook. Plus the truth about generous return policies and why they actually increase conversions.

 

  • Why trust is cumulative and how to stop chipping away at your own credibility without realizing it
  • What every contact page needs if you want shoppers to actually reach out
  • The pricing and return policy truth that can double as your secret weapon
  • How to write an About page that sells without making it all about you
  • The small credibility markers that scream "abandoned site" to first-time visitors

_______

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http://ecommercebadassery.com/373

 

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372. Badass Basics: Building Your eCommerce Average Order Value14 Apr 202600:22:58

If you've been trying to grow your revenue by chasing more traffic and more customers, you're doing it the hard way. The fastest, cheapest way to make more money? Get the people who are already buying to spend a little more while they're at it.

This is week four of our Badass Basics series, and today I'm breaking down how to increase your average order value using cross-sells, upsells, and bundles. I'm covering where to put them, how to price them, what to offer, and the real-world examples from my own brick-and-mortar boutique that'll make all of this click.

 

  • Why AOV is the lowest-effort, lowest-cost growth lever in your business
  • The difference between a passive cross-sell and an active one (and why that matters)
  • How to choose cross-sell products based on actual customer shopping behavior, not guesses
  • The pricing sweet spot for cross-sells so you don't scare buyers off at checkout
  • Where to place cross-sells on your product pages vs. in the cart vs. post-purchase
  • Why post-purchase cross-sells convert so well (hint: dopamine)
  • How upsells actually work for physical products and where to implement them
  • The strategic differences between forced bundles, inventory movement bundles, and curated bundles
  • Why build-your-own bundles can backfire if you're not careful
  • How to use email to deliver a cross-sell right after someone places an order
  • How to layer cross-sells, upsells, and bundles together as a system

_______

Full Episode Show Notes

http://ecommercebadassery.com/372

 

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371. Badass Basics: Your eCommerce Product Page07 Apr 202600:16:51

Your product page is the closest thing you have to a one-on-one conversation with your customer... without either of you actually saying a word. It's doing the job of a sales associate, answering questions, building confidence, and closing the sale. And if it's not pulling its weight? You're losing people who were ready to buy.

This is week three of the Badass Basics series, and we're breaking down every element your product page needs to do that job well... from the photos that make the first impression to the descriptions that seal the deal, and everything in between that either builds trust or quietly kills conversions.

 

  • The subtle signal your product photos are sending about the quality of your business (and what to do if it's the wrong one)
  • Why most product descriptions are written backwards... and the simple flip that makes them sell
  • Where to find the exact copy your customers are already writing for you
  • How to structure a product page that works for the person who reads every word AND the one who skims in three seconds
  • The objections sitting in your customer's head right now, and where they should be answered before they ever have to ask
  • What actually builds trust on a product page
  • The one piece of information that, if it's missing, will send someone straight to checkout… at a competitor's store
  • When a regular product page isn't enough, and what to build instead for your top sellers

_______

Full Episode Show Notes

http://ecommercebadassery.com/371

 

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370. Badass Basics: Your eCommerce Navigation Menu31 Mar 202600:16:07

This is week two of the Badass Basics series, and I’m breaking down two things that can make or break your customer’s shopping experience: your navigation menu and your collection filters.

 

I’m walking you through how to organize your nav, what belongs at the top level vs. tucked into a subcollection, and how your filters and navigation should work together so every shopper finds what they came for.

 

  • Why your nav menu and filters are basically a sales associate (and how to tell if yours is the good one or the bad one)
  • The surprising amount of overlap your navigation and filters should have
  • A rule of thumb that clears up 90% of the "nav vs. filter" confusion
  • How the size of your product assortment changes everything about your top-level navigation
  • The business case for promoting a subcollection to a top-level category
  • What to do when your products refuse to fit into neat little categories
  • How to tell when a subcollection is actually creating friction instead of helping

_______

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http://ecommercebadassery.com/370

 

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369. Badass Basics: Your eCommerce Home Page Set Up24 Mar 202600:14:57

Your home page has about 3 seconds to convince someone to stick around. So why are most eCommerce home pages doing the absolute most... and saying the absolute least?

 

This is the first episode in the new Badass Basics series, where I'm breaking down the foundational stuff that every eCommerce store needs to get right.

 

Today, I'm walking through what actually belongs on your home page, from the hero banner down to your email signup, and how to set it up so people stop bouncing and start shopping. There's also a benchmark I want you to check that'll tell you if your home page is actually doing its job.

 

  • The brick-and-mortar concept that should dictate what goes in your hero banner
  • The one non-negotiable your hero banner needs on desktop (most stores get this wrong)
  • What to feature in your hero when you're not running a campaign
  • Static banner vs. slideshow — a rule of thumb that makes the decision for you
  • A 2-minute check that tells you if your home page is pulling its weight

_______

Full Episode Show Notes

http://ecommercebadassery.com/369

 

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368. Amazon Doubling Down on Shop Direct & Buy for Me Programs - What You Need to Know17 Mar 202600:15:29

Amazon just made it even easier for merchants to hand over their product catalog, customer data, and sales to the world's biggest marketplace. And they're calling it an "opportunity."

 

Yeah… we need to talk about this.

 

In this episode, I'm getting into Amazon's Shop Direct and Buy for Me programs — what actually changed last week, why this is back in the spotlight, and the stuff Amazon ISN'T saying about why they want your product feed. Whether you're fired up or tempted by the free traffic, you're gonna want to hear this before you make any decisions.

 

  • The difference between Shop Direct and Buy for Me; and why one is way more problematic than the other
  • What actually happened to merchants during Q4 when this rolled out without their knowledge
  • The new announcement that changes the game for how merchants can participate (and what it really means)
  • The two words that explain what Amazon actually gets out of this; and it's not what they're telling you
  • Why "free" is the most expensive word in Amazon's vocabulary right now
  • The honest argument I keep going back and forth on (and why I'm genuinely conflicted)
  • What you can do if you don't want your products showing up on Amazon at all

_______

Full Episode Show Notes

http://ecommercebadassery.com/368

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

367. 5 Marketing Lessons from the Staples Baddie10 Mar 202600:24:10

A 22-year-old Staples employee with zero marketing training just outperformed an entire corporate marketing team. Her personal TikTok has 10x the followers of the official Staples account. And there are some seriously good lessons in here for your eCommerce business.

 

In this episode, I’m breaking down the viral “Staples Baddie” phenomenon... how one print specialist named Kaeden started making TikToks on her break and accidentally became the most effective marketing campaign Staples has had in decades.

 

I’ve been following her content for a few weeks now, and once the story crossed over to CNN, Fast Company, and Inc., I knew I had to talk about it... because there are five specific lessons here that every product-based business owner needs to hear.

 

We’re getting into why her content connected so hard, what Staples did right (and what other stores are already getting wrong trying to copy it), and how you can apply these same principles to your own store... even if you never make a single TikTok. 

 

  • The real reason the Staples Baddie blew up — and why it has nothing to do with luck or the algorithm
  • Why your audience is probably ignoring your best products right now (and it's not their fault)
  • The counterintuitive move that's worth more than any ad campaign you could run
  • How to sell more without ever feeling like you're pitching

_______

Full Episode Show Notes

http://ecommercebadassery.com/367

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

366. eCommerce Updates You Need to Know03 Mar 202600:09:59

I’ve got a quick round-up episode for you today with a few things I’ve been wanting to update you on. Includes some platform updates, marketing opportunities, and an important update I made to the Email Badassery Course.

  • How to FINALLY optimize your email automations
  • How Shopify merchants can advertise inside ChatGPT
  • My blunt opinion on Klaviyo landing pages
  • An important Shopify customer account update

_______

Full Episode Show Notes

http://ecommercebadassery.com/366

 

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_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

365. Replay: The Revenue Hiding in the Back-end of Your Business24 Feb 202600:39:36

There’s revenue hiding in your business right now.

Not in a new product. Not in a launch. Not in posting more on Instagram.

It’s sitting in the backend. In the things you set up once… and haven’t looked at since.

They’re not urgent. They’re not screaming for attention. So they wait.

But that waiting? It’s quietly costing you.

In this episode, I’m talking about the foundational projects that unlock hidden revenue — the kind that makes your existing traffic convert better and your systems work harder without you doing more.

These aren’t flashy tactics. They’re the unsexy moves that compound.

And once you fix them? They keep paying you back.

 

What We’ll Cover:
  • Why “not urgent” tasks can be the most expensive ones

  •  

    How hidden revenue gets buried in backend systems

  •  

    The mindset shift that changes how you approach slow seasons

  •  

    How to decide what’s actually worth fixing first

_______

Full Episode Show Notes

http://ecommercebadassery.com/365

 

_______

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https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

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https://ecommercebadassery.com/programs

 

_______

 

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Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

 

364. Stop Optimizing for Pennies When You're Losing Dollars: The Real Cost of Cheap Solutions17 Feb 202600:22:10

I spent months trying to save $100 a month.

No joke. Instead of upgrading my course platform to access a feature I needed, I decided to “be smart” and build it myself on another platform. You can probably guess how that went… it sat on my to-do list for months while I tinkered, tested, and avoided paying for features I “didn’t need.”

In this episode, I’m breaking down the real cost of cheap… and why trying to save money in your business can actually be the most expensive decision you make.

What We’ll Cover:
  • Why “saving money” can secretly cost you thousands
  • The opportunity cost you’re probably not calculating
  • How DIY mode kills momentum
  • The mental energy drain of unfinished projects
  • 4 questions to decide when to DIY vs. pay up
  • Why speed is a competitive advantage in business

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Full Episode Show Notes

http://ecommercebadassery.com/364

 

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https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

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https://ecommercebadassery.com/programs

 

_______

 

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Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

363. Replay: Stop Selling Products, Start Selling This10 Feb 202600:21:44

In this episode, I’m breaking down why people actually buy... and why focusing only on traffic, features, and discounts is keeping your sales stuck. We’re talking psychology, brand identity, and what brands like Nike and Apple understand that a lot of small businesses miss.

If you want higher conversions, repeat customers, and a brand people remember… hit play.

What You’ll Learn:
  • Why people buy

  • The mistake that makes brands forgettable

  • How to stop competing on price

_______

Full Episode Show Notes

http://ecommercebadassery.com/363

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

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Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

362. If Your Flows Aren’t Converting, This Might Be Why03 Feb 202600:06:33

Helping my husband with his website reminded me just how often we overcomplicate our messaging… or worse, miss the moment entirely.

The same thing happens in eCommerce email automations.

In this episode, I’m breaking down the biggest mistake I see store owners make when it comes to writing automated flows—and how to fix it fast. Because automations shouldn’t be about sparking the sale. They’re about catching it.

What we'll cover:

  • Why swipe files aren’t the answer

  • The one question to ask before you write

  • How to spot fluff that's blocking conversions

_______

Full Episode Show Notes

http://ecommercebadassery.com/362

 

_______

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Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

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https://ecommercebadassery.com/programs

 

_______

 

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Membership: http://ecommercebadassery.com/membership

 

_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

361. What's a Good AOV? How to Set Realistic Goals + Smart Free Shipping Thresholds27 Jan 202600:09:44

Inside the Lounge, we’ve been knee-deep in planning convos… and one theme keeps popping up over and over again: what’s a good average order value, how to increase it, and how to leverage your free shipping threshold without losing money.

What we'll cover:

  • The general rule I recommend for raising your AOV
  • How to reverse-engineer your free shipping threshold based on your product prices
  • The real deal on why profit matters more than revenue (yep, I said it)
  • A cautionary tale about what happens when you don’t raise your free shipping threshold

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/361

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

360. Klaviyo Platform Updates | January 202620 Jan 202600:21:59

If you feel like it’s been forever since Klaviyo made any major updates that actually affect how YOU run your eCommerce biz... you’re not wrong. But that just changed, friend.

In this episode, I’m diving into some of Klaviyo’s newest updates—including one that I’ve personally been asking for since before I started the podcast. (Spoiler alert: they finally f*cking listened.)

From growing your email list through Instagram DMs to simplifying international email campaigns and everything in between, we’re chatting all features that are actually worth knowing about and some you might want to ignore.

 

What you'll learn:

  • The flow setting I begged Klaviyo for… and how it changes everything
  • A new feature to help you grow your email list from Instagram followers
  • A must-have for International sellers on Shopify
  • A secret to simplify campaign set-up during launches and promos
  • Where video marketing meets mobile messaging
  • Why I’m cautiously optimistic about Klaviyo’s AI-driven send time optimization
  • The customer service tool that might just make coupon chaos a thing of the past
  • What geofencing really means and how to use it in your retail location (if at all)

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/360

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

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Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

359. The 4 Business Decisions that Will Make or Break Your eCommerce Store this Year13 Jan 202600:17:48

We all start the year with big dreams, lofty goals, and this idea that this will be the year everything changes. But then... you sit down to plan and suddenly you're drowning in data, dashboards, and "shoulds."

 

Sound familiar? Yea, you're not alone.

 

It's time to ditch the overthinking and getting back to basics with a stripped-down approach to business planning. Don't stress yourself out with endless to-do lists... just the 4 essential decisions that’ll guide everything you do this year.

 

What you'll learn:

  • The question you should be asking about your best-sellers (and it's not what you think)
  • How to uncover the hidden gold in your marketing and sales channels
  • One number to track that could instantly boost your bottom line
  • The unexpected step that could unlock massive growth (and peace)

 

If you’ve ever felt like planning has to be complicated to be effective—think again. This episode is your permission slip to simplify, clarify, and take action.

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/359

 

_______

Learn With Me

Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

Let's Connect

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Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

358. Survey Says: What eCommerce Businesses Should Focus on in 202606 Jan 202600:29:00

If 2025 felt like a never-ending rollercoaster, you’re not alone. But what if I told you the data actually says we did pretty damn well? Yup. I’m back with a breakdown of my 2025 Pulse Check Survey and some extra insight from the Q4 follow-up.

 

In this episode, I’m sharing:

  • The surprising stat about how many of you were actually up in sales
  • Whether doing more marketing actually pays off
  • The top 3 activities that drove the most sales
  • How tariffs affected small biz owners in 2025
  • What I think 2026 is really gonna look like

Let’s be real... some things are gonna get worse before they get better. But there are SO many scrappy eCommerce biz owners making it work and I want to help you be one of them. So grab your favorite beverage and dig in. You’ll walk away with clarity, encouragement, and a plan for the year ahead.

 

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Full Episode Show Notes

http://ecommercebadassery.com/358

 

_______

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Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

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Courses & Membership

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https://ecommercebadassery.com/programs

 

_______

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

357. Shopify Editions: Winter 2026 Platform Updates16 Dec 202500:26:40

Shopify has officially released its Winter 2026 Editions update, and in this episode of the eCommerce Badassery Podcast, we're breaking down everything you need to know. From major AI innovations to new Shopify apps and backend tools that can transform your store’s performance, this is your complete, no-fluff guide to the latest Shopify updates for eCommerce businesses.

The Winter 2026 Shopify Editions is being called the "AI Renaissance," and for good reason. The platform has doubled down on artificial intelligence with upgrades to Shopify Sidekick, the rollout of Sidekick Skills, app-building capabilities, and more. But with so many shiny new tools, how do you know what’s actually worth your time?

Tune in to hear my honest thoughts, and practical takeaways on which updates you should explore, which to avoid, and how to strategically implement these features into your eCommerce store.

What We Cover:

  • The Sidekick feature that’s actually worth your time (hint: it’s not app building)
  • How to use AI to automate your customer workflows—without breaking your brain
  • What agentic storefronts could mean for showing up in AI-powered search
  • The AI-optimized “knowledge base” you didn’t know you needed
  • A few low-key Shopify updates that’ll make your daily ops smoother

Key Takeaway: Some of these are just shiny objects and you should probably ignore them. Focus on the features that solve real problems in your business—and ignore the rest. Get strategic, not distracted.

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/357

 

_______

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Work with Me 1:1

https://ecommercebadassery.com/ecommerce-help/

https://ecommercebadassery.com/email-marketing/

 

Courses & Membership

https://ecommercebadassery.com/membership

https://ecommercebadassery.com/programs

 

_______

 

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Membership: http://ecommercebadassery.com/membership

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

356. Auditing Your Email Marketing Strategy + Results09 Dec 202500:19:48

Are You Ignoring THIS Major Revenue Driver in Your Biz?

It's time to get real about your email marketing strategy.

Even if you think it’s doing fine… when was the last time you actually looked under the hood? If your answer is “uh, it’s been a minute”—don’t worry, you’re not alone. That’s exactly why I’m bringing back this popular episode for our year-end recap series.

In this episode, I walk you through how to do a full-on review of your email marketing—what numbers to track, how to interpret them, and where to focus next. Because yes, email should be makin’ you money on autopilot… but only if it’s actually optimized to do that.

From dialing in your campaign strategy to auditing your automations, this episode is packed with practical steps you can take to tighten up your email game before the new year.

👉 Whether you’ve got your automations on lock or you haven’t looked at your flows since 2021… this episode is your kick-in-the-butt reminder to make email a priority again.

 

What We'll Cover:

  • How to tell if your email revenue is healthy (or hiding problems)

  • The right balance between campaigns and automations—and what it says about your biz

  • What to look for when reviewing campaigns (hint: not just the promos)

  • The #1 mistake biz owners make when analyzing automations

  • What to update in your flows beyond just the data (spoiler: branding matters too)

  • A better metric than “revenue per recipient” to measure performance

  • Where to start if you feel overwhelmed by all the email “shoulds”

 

_______

 

Full Episode Show Notes

http://ecommercebadassery.com/356

 

_______

 

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Membership: http://ecommercebadassery.com/membership

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

355. How to Maximize Your eCommerce Sales in December02 Dec 202500:14:36

Just because BFCM is over doesn’t mean the holiday shopping season is. In fact, over HALF of holiday shoppers still have gifts to buy. So if you’re already winding down your promos and marketing... pump the brakes, my friend. There is STILL time to make more money this season—and this episode is your game plan.

I’m walking you through 5 powerful strategies to capture those last-minute buyers and keep the revenue rolling in well past Christmas. Whether you're running solo or have a full team, there are ideas in here you can implement TODAY to bring in more sales.

Think specialized email campaigns, cross-sells, gift card promos, and tapping into your local market. We’re getting scrappy and strategic to finish Q4 strong.

Listen in and get the motivation and tactics you need to keep showing up and selling. There’s still so much potential left in this season.

 

What We'll Cover:

  • The one thing you MUST do, even if you ignore everything else

  • How to increase AOV without discounting

  • Smart email strategies to drive repeat buys

  • How to attract last-minute shoppers

  • Creative ways to promote gift cards

  • What to do AFTER Christmas to keep making sales

 

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Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/355

 

_______

 

Let's Connect

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Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

Happy Thanksgiving + Badassery Blitz Sneak Peek25 Nov 202500:05:35

Save the Date! The Badassery Blitz is back on December 8th ⚡️

Tune in to hear more about the deals coming your way next month! 

Get on the Email List

https://ecommercebadassery.com/freestuff

 

Check Out the Course Pages

AI Brand Brief: https://ecommercebadassery.com/brandbrief/

Content Badassery: https://ecommercebadassery.com/content-badassery

Shopify Secrets: http://checkout.ecommercebadassery.com/shopify-secrets

The Lounge Membership: https://ecommercebadassery.com/membership

Email Badassery: https://ecommercebadassery.com/email-badassery

 

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Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

354. Are You Wasting Your Time? Not Everything Deserves Your Energy18 Nov 202500:08:43

Ever find yourself knee-deep in a to-do list you created for yourself... and then wonder why you're so damn overwhelmed?

You’re not alone, friend.

This week on the eCommerce Badassery Podcast, we’re digging into the trap so many entrepreneurs fall into: doing more just for the sake of doing. If your calendar is full, your projects are piling up, and you can’t remember why you even started half of them… it might be time to take a step back.

If your current plan has you feeling more frazzled than focused, this is your invitation to pause, reassess, and get intentional as hell about what you say yes to.

 

What We'll Cover:

  • The common mistake that’s keeping you overwhelmed
  • Why you should stop assigning yourself work that doesn’t matter right now
  • A simple rule to decide what stays on your list... and what can wait

 

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Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/354

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

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Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

353. Canva's New HTML Email Designer: Everything You Need to Know11 Nov 202500:10:16

If you’ve logged into Canva lately, you might’ve seen the announcement: you can now design emails and export the HTML to use in your email marketing platform. Sounds cool, right?

But before you dive in and start redesigning all your campaigns in Canva’s new tool, there are a few things you should know.

In this episode, I’m breaking down what this new feature actually looks like in practice, how it works with email platforms like Klaviyo, and a few limitations and quirks that might not be obvious at first glance.

If you’re wondering whether Canva’s email design tool is a game-changer or just another shiny object… this is for you.

 

Inside this episode:

  • What Canva’s HTML email designer can (and can’t) do
  • What happens when you import your Canva email into Klaviyo
  • A few things to look out for before using this in your biz
  • The workaround you might consider if you’re feeling adventurous
  • What to do instead of rushing into a tool just because it’s new

 

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Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

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Full Episode Show Notes

http://ecommercebadassery.com/353

 

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Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

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352. 5 Mistakes to Avoid in Your eCommerce Holiday Marketing04 Nov 202500:10:45

Apparently, humans are more motivated to avoid pain than they are to chase pleasure. So instead of giving you a sparkly, motivational pep talk for Q4, I’m flipping the script and hitting you with a little tough love... because nothing kills your holiday sales quite like these common mistakes.

 

Inside this episode:

  • The one thing that makes or breaks your holiday offer

  • Why a super popular holiday promo might actually be hurting your sales

  • The biggest mistake I still see even seasoned sellers make during a launch

  • What to remember when you’re worried about emailing “too much”

  • The move you need to make before December 14th

 

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Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/352

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

BONUS: Product-Based Biz Pulse Check28 Oct 202500:01:56

We’re pressing pause on the holiday hustle this week for something a little different — and honestly, really important.

I’m running a quick, anonymous survey called the Product Biz Pulse Check to get a read on what’s working (and what’s not) for product-based business owners right now. The goal? To spot patterns between those who are thriving and those who are struggling — so we can all focus on what truly matters in 2026.

It’ll only take about 5 minutes, and I'll be sharing the results in early December!

 

Take the survey here: https://ecommercebadassery.com/pulse

 

Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

351. Should You Update Your eCommerce Email Automations for BFCM?21 Oct 202500:10:03

One of the biggest questions I get this time of year is whether or not you should update your email automations for Black Friday and the holiday season.

Spoiler alert: my answer hasn’t changed since 2022

 

Inside this episode:

  • Whether you really need to update your email automations for Q4
  • A smarter way to keep your flows seasonally relevant
  • The one thing you might want to turn off during BFCM
  • A quick tweak that could boost conversions in your top-performing flows
  • How to make your holiday products more visible—automatically

 

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Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/351

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

350. Must-Have eCommerce Email Segments for Q414 Oct 202500:16:07

In this episode, I’m walking you through the essential segments every eCommerce business should consider using during the busiest shopping season of the year. Whether you’re prepping for Black Friday or planning a last-minute holiday push, this is one strategy you can’t afford to overlook.

Inside this episode:

  • The must-have Q4 segments that set you up for success

  • How to get your subscribers to actually pay attention

  • A fresh perspective that might just flip your current strategy on its head

 

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Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/350

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

This podcast uses the following third-party services for analysis: 

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349. How to Keep the Holiday Shopping Momentum after BFCM07 Oct 202500:07:44

Don’t Tap Out After Cyber Monday — Your December Sales Strategy

Black Friday might get all the hype, but if you're ghosting your customers after Cyber Monday, you're leaving serious money on the table. December isn't the time to wind down... it's time to step up.

In this episode, I'm sharing the easy post-BFCM strategies to maximize your sales through the rest of Q4. 

  • The one date in December that can make or break your sales

  • A simple email strategy that’s impossible to ignore

  • The secret weapon for last-minute shoppers

  • A sneaky way to stay visible without annoying your audience

_______

 

Holiday Podcast Episodes & Resources

http://ecommercebadassery.com/holidaypodcast

 

_______

Full Episode Show Notes

http://ecommercebadassery.com/349

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

This podcast uses the following third-party services for analysis: 

Chartable - https://chartable.com/privacy

 

348. Klaviyo's Customer Hub: Love it or Leave it?30 Sep 202500:16:50

Klaviyo Just Launched Customer Hub: Is It Worth It for Your eCommerce Store?

Klaviyo just quietly rolled out a brand-new tool called Customer Hub, and it might be the next big thing for your eCommerce biz… or just another shiny object. Either way, it deserves a closer look.

In this episode, we’re breaking it all down—from the good, the bad, and the meh. I’m laying out what Customer Hub actually is, how it works, and whether it’s a smart addition to your tech stack… or just another distraction.

What you’ll learn:

  • What Klaviyo’s Customer Hub actually does and how it compares to Shopify’s native tools

  • Who this new feature is actually good for (and who should skip it)

  • Why I’m not 100% sold on it, even though it’s kinda cool

  • The pros, the cons, and the sneaky AF launch strategy

  • What features are missing and why that matters

  • How to know if your customers will even use it

  • My fave alternatives and how to test before you commit

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Full Episode Show Notes

http://ecommercebadassery.com/348

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

This podcast uses the following third-party services for analysis: 

Chartable - https://chartable.com/privacy

 

347. 3 Things You Can Skip These in Q4 in Your eCommerce Business23 Sep 202500:08:02

You’ve got a million things on your Q4 to-do list… but how many of those things actually matter?

This week, I’m breaking down a few of the most common holiday strategies floating around the eCommerce world — and whether they’re actually worth your time and energy.

If you’re feeling the pressure to do all the things but secretly wondering, “Do I really need to do this too?” — this episode is for you.

Because while Q4 is definitely the season to show up and sell… it doesn’t mean you have to run yourself ragged to get results.

 

What you’ll Cover:

  • The popular Q4 strategy you don’t have to follow (even if everyone else is doing it)

  • How to make your current product lineup work harder — without adding anything new

  • What most people get wrong about social media during the holidays

  • The real reason your promos might be flopping — and what to do instead

  • The one thing that matters more than any fancy strategy this season

 

Get the Holiday Podcast Playlist

https://ecommercebadassery.com/holidaypodcast

_______

 

Full Episode Show Notes

http://ecommercebadassery.com/347

 

_______

 

Let's Connect

Website: http://ecommercebadassery.com

Instagram: http://instagram.com/ecommercebadassery

Membership: http://ecommercebadassery.com/membership

 

_______

 

Rate, Review, & Subscribe

Like what you heard? I’d be forever grateful if you’d rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it’s also valuable feedback for me to continue bringing you the content you want to hear. 

 

Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683

 

 

This podcast uses the following third-party services for analysis: 

Chartable - https://chartable.com/privacy

 

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