CIO Classified – Détails, épisodes et analyse

When you’re managing $60 trillion in assets across dozens of products and 30 global jurisdictions, technical debt isn’t just an inconvenience—it’s an existential risk.

Jason Adams, CTO of State Street Alpha and Charles River Development, leads 800 engineers building mission-critical trading platforms for the world’s largest asset managers. Joined by Sid Pardeshi, Co-Founder and CTO of Blitzy, he explains how State Street is using an AI-augmented SDLC to modernize decades-old systems, refactor legacy code, and dramatically increase developer productivity—without compromising the rigor required in financial services.

Jason frames the strategy around three pillars: 

• AI for engineering (copilots and polyglot support),
• AI for operations (APM, observability, and proactive monitoring), and
• AI embedded in products (LLM-powered explainers).

Using Blitzy’s agentic approach—iterative context building, dependency mapping, and targeted code generation—State Street compressed months of work into weeks while maintaining strict quality gates.

About the Guests:
Jason Adams
Jason Adams is a fintech leader and technology strategist, currently serving as Interim CTO for Charles River Development and the State Street Alpha platform. He brings deep expertise in modernizing legacy fintech infrastructure into scalable, cloud-native systems that support mission-critical financial services at global scale.

Previously, Jason was Head of Platform Product and Strategy at Charles River Development and CTO of Mercatus (acquired by State Street and now part of Charles River for Private Markets). He has led high-impact initiatives across engineering, product, and cloud infrastructure, with extensive experience guiding end-to-end delivery teams.

Today, Jason is driving a comprehensive SaaS transformation at CRD, focused on building resilient, future-ready architectures. From scaling global engineering organizations to delivering secure, high-performance platforms, he is committed to advancing innovation, agility, and long-term growth across Charles River, State Street Alpha, and State Street.

Sid Pardeshi
Sid Pardeshi is a technology leader and entrepreneur, currently Co-Founder and CTO of Blitzy. He holds a Harvard MS/MBA and previously served as a Software Architect at NVIDIA, where he built deep expertise at the intersection of AI, large-scale software systems, and product innovation.

At NVIDIA, Sid was recognized as a Master Inventor, earning the Inventor’s Jacket for driving AI-powered product innovation, with more than 25 U.S. patents filed across gaming, augmented reality, and virtual reality. He is also a seasoned software engineer with a strong track record in application performance optimization, delivering native client load-time improvements of up to 90%.

Beyond hands-on engineering, Sid has led and coordinated software design, framework requirements, and application architecture across global teams of 500+ engineers. Today, he applies this blend of innovation, technical depth, and organizational leadership to building autonomous software development platforms that help enterprises modernize at scale.

Timestamps:
00:30 – Jason on Managing $60 Trillion in Assets
01:55 – Challenges and Strategies in Financial Services
07:00 – Embracing AI for Modernization
09:10 – AI in Software Development Lifecycle
15:55 – Ensuring Quality and Compliance with AI
23:55 – AI in Operations and Incident Response
26:00 – Proactive Workflow Monitoring
26:20 – AI in SDLC: Creation to Operations
30:00 – Challenges in AI Recommendations
33:20 – Iterative Context Building with AI
36:00 – Human Side of AI Transformation
42:30 – Adopting AI Tools in Financial Services

Guest Highlights:
"One of the things that excites me the most right now is the ability to use an AI-augmented SDLC to drive modernization. Otherwise, with this many systems, it's too hard." — Jason 

"You have to invest in the non-attractive parts first. You have to build a foundation that's gonna support being able to bring on solutions and tools that could change your overall enterprise SDLC. That's a lot of work and that's a major investment." — Jason 

"We are unlocking by adding these additional capabilities and additional assurance that improves quality exponentially more than we could have in the past. Now I can have an agent swarm check itself—multiple agents doing code review at a level of depth we just don't have time to get to." — Jason

Get Connected:

• Jason Adams on LinkedIn
• Sid Pardeshi on LinkedIn
• Yousuf Kahn on LinkedIn
• Ian Faison on LinkedIn

Hungry for more tech talk? Check out latest episodes at ciopod.com: 

• Ep 63 - How Autonomous AI is Solving the Enterprise Modernization Challenge
• Ep 62 - Running IT Like a Growth Engine
• Ep 61 - What Manufacturing Can Teach You About Scaling Enterprise AI

Learn more about Caspian Studios: caspianstudios.com

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most enterprises have roadmaps stretching 3-5 years out. What if you could compress that to 1-2 years? 

Brian Elliot is the Co-Founder and CEO of Blitzy, an enterprise-focused autonomous software development platform tackling one of technology's toughest problems: how do you modernize 20-100 million lines of legacy code when the developers who wrote it retired 15 years ago?

In this episode, Brian explores:

• Why orchestrated AI agents can handle 80% of transformation work autonomously (and why humans still matter for the other 20%)
• The realities of enterprise buying cycles and why embedded on-site teams accelerate change management
• Why documentation and test coverage are the unsexy first steps that make everything else possible

About the Guest: 
Brian Elliott is CEO and Co-founder of Blitzy. A serial entrepreneur, former Infantry Officer with the 1st Ranger Battalion, and West Point graduate in Systems Engineering with a Harvard MBA, Brian brings a unique blend of military precision, engineering expertise, and entrepreneurial vision to transforming enterprise software development.

As CEO, Brian leads Blitzy's mission to empower systematic AI adoption across enterprises, transforming traditional development lifecycles into AI-native workflows. Under his leadership, Blitzy has developed an agentic platform where thousands of specialized AI Agents cooperate at inference to autonomously deliver enterprise-scale code that is tested, validated, and compiled.

Focused on operational deployment at scale, Brian architected the company's proven Agentic SDLC Accelerator—a structured methodology that systematically guides engineering organizations from technical validation to full-scale enterprise adoption. This framework unlocks autonomous capabilities across the complete software development lifecycle.

Timestamps:
01:25 – Understanding Blitzy's AI Capabilities
03:25 – Challenges and Solutions in Enterprise Software
06:00 – The Genesis of Blitzy
07:30 – Insights from Nvidia and AI Development
11:00 – Implementing AI in Enterprise Systems
18:00 – Change Management and Customer Collaboration
20:30 – Understanding Enterprise Security Needs
25:10 – Improving Code Quality and Test Coverage
28:15 – Blitzy's Mission and Market Direction
30:10 – Challenges and Opportunities in Enterprise Software

Guest Highlight:
"Code is beautiful in that it's verifiable. We're following enterprise best practices—everything goes to a dev branch where a human can look at it, review it, go through a typical QA process. The first thing we're gonna do is document their code so they know what's going on, then add test cases, then develop software at scale that's highly verifiable."

Get Connected:

• Brian Elliot on LinkedIn
• Yousuf Kahn on LinkedIn
• Ian Faison on LinkedIn

Hungry for more tech talk? Check out past episodes at ciopod.com: 

• Ep 62 - Running IT Like a Growth Engine
• Ep 61 - What Manufacturing Can Teach You About Scaling Enterprise AI
• Ep 60 - Why the Smartest CIOs Are Becoming Business Strategists

Learn more about Caspian Studios: caspianstudios.com

Our Sponsor: 
This episode is brought to you by Blitzy, the Enterprise Autonomous Software Development Platform with Infinite Code Context. Blitzy uses thousands of specialized AI agents that think for hours to understand enterprise scale codebases with millions of lines of code.

Enterprise Engineering leaders start every development sprint with the Blitzy platform, bringing in their development requirements. The Blitzy platform provides a plan, then generates and pre-compiles code for each task. Blitzy delivers 80%+ of the development work autonomously, while providing a guide for the final 20% of human development work required to complete the sprint.

Public companies are achieving a 5x engineering velocity increase when incorporating Blitzy as their Pre-IDE development tool, pairing it with their coding co-pilot of choice to bring an AI-Native SDLC into their org.

Visit Blitzy.com and press book demo to learn how Blitzy transforms your SDLC from AI Assisted to AI Native.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jason LaFollette, CTO at Yext, shares his product-driven approach to leading agile teams, maintaining tech debt, and using a “top-down, bottom-up” style to keep productivity and momentum high.

About the Guest: 

Jason LaFollette is Yext's Chief of Technology. Jason joined the company in 2014 and built out the enterprise consulting side of the business before moving over to product engineering and technology. Prior to joining Yext, Jason was CEO and co-founder of Citrrus, a professional services company specializing in mobile app development and wearable devices, which Yext acquired as the company's first acquisition. 

Timestamps:

*(02:30) - Understanding Yext's Business Model

*(04:55) - Leadership and Team Management Strategies

*(14:20) - Scaling and Technical Debt Management

*(24:00) - Adopting New Technologies and AI

Guest Highlights:

“What I'm looking for is momentum with the teams, momentum with the people, momentum with the systems. If you get fixated on the tactical parts... It's a false sense that you're doing something great, but you’ll hit a ceiling quickly in terms of productivity.”

“We only want process when it accelerates us… Once we've proven that we know how to do it manually by keeping smart and talented people in the loop and making good situational decisions is our secret sauce to scale with a lot less pain.”

“If something is important to us, the company, or the management team and we aren't measuring and watching it, other people aren't going to value it either. I've come to adopt a mix of top-down and bottom-up leadership where we can't have all-of-one or all-of-the-other, or everything falls apart.”

Get Connected:

• Jason LaFollette on LinkedIn: www.linkedin.com/in/jasonlafollette
• Ian Faison on LinkedIn: www.linkedin.com/in/ianfaison

Resources:

• Learn more about Yext: www.yext.com
• Hungry for more tech talk? Check out these past episodes:
  • Ep 54 - AI Business Strategy for CIOs
  • Ep 53 - Business-First IT in the AI Era
  • Ep 52 - Empowering Citizen Developers and Reshaping Business with AI
• Learn more about Caspian Studios: www.caspianstudios.com

Can’t get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. 

Start Listening: www.workato.com/podcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Naveen Zutshi, CIO at Databricks, shares his strategies for successful AI implementation. This must-listen episode is perfect for tech leaders wanting to learn how to craft an effective AI strategy, bridge gaps in tech teams, and drive innovation in your organization.

About the Guest: 

Naveen Zutshi is the CIO at Databricks, previously CIO at Palo Alto Networks where he managed analytics, applications, and infrastructure. Before that, he was SVP of Infrastructures & Ops at Gap and held roles at a SaaS startup and Cisco.

Timestamps:

*(04:40) - Cybersecurity and Data Privacy

*(20:00) - Ensuring Data Quality and AI Strategy

*(28:45) - Future Trends and Innovations in Tech

*(31:35) - Advice for CIOs 

Guest Highlights:

“There's a significant amount of pull from CEOs on the CIO to define the AI strategy for their company. As technology leaders… We have an opportunity to actually provide data and AI strategy, and then help influence that strategy towards ultimate business goals.”

“Often, we want to move quickly into the AI world but then realize our data set is in bad shape… First and foremost, you need a clear data strategy and you need to execute on the strategy.”

“Having business and users buy-in is key — making sure that you are solving for the right problem rather than looking for a problem because you now have a solution.”

Get Connected:

• Naveen Zutshi on LinkedIn: www.linkedin.com/in/nzutshi
• Ian Faison on LinkedIn: www.linkedin.com/in/ianfaison

Resources:

• Learn more about Databricks: www.databricks.com
• Read Naveen’s AI insights and more on Forbes: https://bit.ly/4frJ93t
• Learn more about Caspian Studios: www.caspianstudios.com

Can’t get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. 

Start Listening: www.workato.com/podcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Cisco Sanchez, SVP and CIO at Qualcomm, shares his business-first philosophy to technology cultivated over 25 years of IT experience. Sanchez emphasizes the importance of IT professionals loving both technology and the business, creating roadmaps that align with business goals, and utilizing frameworks like Charlie Feld's approach. 

About the Guest:

Cisco Sanchez is Senior Vice President and Chief Information Officer for Qualcomm Incorporated. As the leader of Qualcomm’s global IT organization, Cisco is responsible for leading the strategic direction for IT infrastructure, Information Security & Risk Management, Cyber Resiliency, Enterprise Applications, and End User Productivity solutions. Cisco is also responsible for driving large scale Pre-Silicon, Post Silicon and Enterprise-wide digital transformation initiatives improving Qualcomm’s agility, leverage, efficiency and security. He collaborates with the executive and business unit leadership and focuses on enabling forward-looking innovative technology solutions to achieve Qualcomm’s vision and deliver strategic value.

Guest Highlight:

"We love technology. I love technology. I'm a developer, but we should also love the business and understand it thoroughly. So when I first came in, my goal was to not make drastic changes, but understand the business to the best ability possible. I use a framework that looks at the models and try to understand, here's what the business does, here's how it does it, the technology underneath, here's how the enablement activity works. And I think by doing that, it gives you a different, deeper perspective of how the business is interacting and what they do.”

Timestamps:

• *(03:30) - The Role of AI in Modern IT
• *(09:10) - Frameworks for Business-First IT
• *(17:50) - Selling the Vision
• *(18:50) - AI Innovations at Qualcomm
• *(23:30) - The Convergence of IoT and AI

Links & Resources:

• Ian Faison on LinkedIn: www.linkedin.com/in/ianfaison
• Cisco Sanchez on LinkedIn: www.linkedin.com/in/ciscosanchez
• Learn more about Qualcomm: www.qualcomm.com
• Hungry for more tech talk? Check out these past episodes:
  • Ep 52 - Empowering Citizen Developers and Reshaping Business with AI
  • Ep 51 - Modernizing Legacy Systems with AI
  • Ep 50 - Powerful Partnerships That Push CIOs to the Next Level
• Learn more about Caspian Studios: www.caspianstudios.com

Can’t get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. 

Start Listening: www.workato.com/podcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Carter Busse, CIO at Workato, explores how AI is reshaping business decisions and empowering citizen developers. With over 20 years of IT leadership experience, Carter shares real-world automation examples and advice on navigating point solution vendors, and also discusses orchestrating data across systems, democratizing automation, and future trends that will revolutionize the industry. 

About the Guest:

Carter Busse, CIO at Workato, is one of the leading innovators in IT/Business partnerships in automation. An accomplished IT executive, Carter brings a rich history in technology, including leading IT during three IPOs—Excite@Home, Salesforce.com, and MobileIron. Carter was hired by Marc Benioff personally as employee #70 at Salesforce. Over the years, he has developed a specialty in constructing highly effective, collaborative teams (90+), executing business strategies, and driving revenue growth while reducing operating costs. Carter is a sought-after advisor of IT leaders around the country, a Bay Area Orbie CIO Award winner, and listed on the Forbes CIO Next list of the top 50 CIOs in the United States.

Guest Highlight:

“Architecture is key. Very key. So, you set up the right infrastructure in a secure place to let people iterate in a safe place—that takes a lot of architecture. You don't want stuff being put into production that these guys built and break. Who gets the first call? It's IT.  So, I really feel like our role is changing from doing more building and more enabling and more architecture.”

Timestamps:

• *(00:00) - Impact of AI on business decisions
• *(04:15) - Empowering citizen developers
• *(07:20) - Real-world automation examples
• *(20:05) - Navigating point solution vendors
• *(23:35) - Democratizing automation with training and metrics
• *(31:15) - Future trends and CIO secrets

Links & Resources:

• Ian Faison on LinkedIn: www.linkedin.com/in/ianfaison
• Carter Busse on LinkedIn: www.linkedin.com/in/carterbusse
• Learn more about Workato: www.workato.com
• Hungry for more tech talk? Check out these past episodes:
  • Ep 51 - Modernizing Legacy Systems with AI
  • Ep 50 - Powerful Partnerships That Push CIOs to the Next Level
  • Ep 49 - Investment Priorities for the Transformative CIO
• Learn more about Caspian Studios: www.caspianstudios.com

Can’t get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. 

Start Listening: www.workato.com/podcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Sheila Anderson, CIO at Aflac, discusses how the company is using AI to modernize while handling legacy systems. Sheila highlights key initiatives such as digital claims processing, establishing an AI center of excellence, and transforming internal operations.

About the Guest:

Shelia Anderson is an information technology executive with extensive Fortune 100 CIO, services, and consulting experience, particularly in Financial Services and Insurance. Partnering with C-level stakeholders, she drives business change and digitally enables organizations through multi-million dollar technology strategies, agile development, and support initiatives for applications and infrastructure. She is well-versed in a range of technologies, from legacy systems to cloud, AI, and LLMs, focusing on maturing organizations through cloud migration, agile transformation, and digital enablement. With a significant passion and proven results in mentoring and developing talent in STEM, supporting women in technology, and building exceptional teams, Shelia has demonstrated organizational leadership over 2000+ employees across multiple global locations and managed budgets exceeding $600 million.

Guest Highlights:

“[When it comes to AI] start with your business. Simple, really. Understand your business, your business challenges, and your business opportunities. Always start with ‘why’ and anything that you deliver from there, the closer you can tie the work that you're doing to the business value, the more successful both you and your company will be at the end of the day.”

Timestamps:

*(01:40) - Aflac’s AI Journey

*(03:55) - AI at Scale: Transforming Aflac

*(09:00) - Building Automation and Innovation into Culture 

*(26:15) - Leadership Insights and Advice

*(31:15) - Future Trends and Strategies

Links & Resources:

• Ian Faison on LinkedIn: www.linkedin.com/in/ianfaison
• Shelia Anderson on LinkedIn: www.linkedin.com/in/sheliaanderson
• Learn more about Aflac's services: www.aflac.com
• Check out the My Special Aflac Duck®: myduck.sproutel.com
• Hungry for more tech talk? Check out these past episodes:
  • Ep 50 - Powerful Partnerships That Push CIOs to the Next Level
  • Ep 49 - Investment Priorities for the Transformative CIO
  • Ep 48 - The Future of Employee Experience
• Learn more about Caspian Studios: www.caspianstudios.com

Can’t get enough AI? Check out The New Automation Mindset Podcast for more in-depth conversations about strategies leadership in AI, automation, and orchestration. Brought to you by the automation experts at Workato. 

Start Listening: www.workato.com/podcast

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Just like the role of the CIO has transitioned from a back-office data manager to a business enabler, how CIOs build and maintain internal and external partnerships has also greatly evolved. In this episode, Madlin Sadler, COO of the International Rescue Committee, and Colleen Berube, CIO and SVP of Operations at Zendesk, draw insights from their own collaboration to talk about the many ways partnerships can be powerful—from bringing in new perspectives to providing resources and solutions—as well as share their advice on building strategic partnerships for today's CIO.

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Quotes

“The need to have great partnerships with people who are helping us push our thinking has been more critical than ever… particularly for us, meaning that we transform and innovate in a way that I don't think we could if we didn't know what was out there and what the world was capable of achieving with us. Partnerships for us are really pushing us to the next level.” - Madlin Sadler, COO of the International Rescue Committee

“Part of the value that you can bring as a technology leader is really not about the technology at all—it's about having the visibility to see what's happening in different parts of the business, and you can bring those things together and influence different thinking by looking more holistically at what could be happening in the company.” - Colleen Berube, CIO and SVP of Operations, Zendesk

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Time Stamps:

* (1:46) Meet Madlin and Colleen, and learn about their roles

* (6:38) How the role of CIO has evolved to include operations

* (11:21) Emphasizing productivity in the hybrid workplace

* (16:46) Why internal and external partnerships are important for success 

* (23:27) Secrets every CIO and exec should know

* (24:53) Madlin and Colleen ask each other questions

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Sponsor

This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.

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Links

• Connect with Ian on LinkedIn
• Connect with Madlin on LinkedIn
• Connect with Colleen on LinkedIn
• Learn more about the International Rescue Committee
• Learn more about Zendesk
• Learn more about Caspian Studios

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Spending money is easy when investment opportunities are everywhere, but it’s harder to predict if something is worth the cost. In this episode, IT leaders from the public and private sectors tell us about the times their investments paid off—from new technology to the employee experience. You’ll hear advice from Tim Chester, VP of IT and CIO at the University of Georgia, and Carrie Rasmussen, CIO at Ceridian, on how to keep pace with the increasing demand for digital transformation, and much more.

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Quotes

“Frankly, it’s time to invest… AI machine learning and science hires are key, and we're investing in our high-performance computing to support faculty in those important fields.” - Tim Chester, VP of IT, CIO, at the University of Georgia

“We do have to put certain initiatives on the back burner, but more importantly, we are being asked how do we take inefficiencies and repurpose them so that it's not a budget cut, but a reallocation of funds through proper harvesting.” - Carrie Rasmussen, CIO at Ceridian

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Time Stamps:

* (1:46) Meet Tim and Carrie, and learn about their roles

* (5:35) How to priortize spending and when to reallocate funds

* (20:54) Peer leadership advice for discussing budgets

* (23:32) Investing in human capital with DEI efforts

* (35:40) Tim and Carrie ask each other questions

* (35:40) Secrets every CIO should know

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Sponsor

This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.

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Links

• Connect with Ian on LinkedIn
• Connect with Tim on LinkedIn
• Connect with Carrie on LinkedIn
• Learn more about the University of Georgia
• Learn more about Ceridian
• Learn more about Caspian Studios

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The competition to attract and retain talent remains fierce, and today’s leading CIOs understand that creating an employee experience model should be just as high of a priority as technology and innovation. In this episode, we’ve compiled advice from CIOs and technology leaders who are creating employee-centric cultures at their companies, and examine strategies used by successful organizations—from VMware to the Boston Red Sox—that keep employees engaged, productive, and happy.

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Quotes

“The key is to offload work that doesn't require synchronous co-creation to the machine. Find ways to make that work readable, visible, doable, and extensible by the machine.” - Wendy Pfeiffer, CIO, Nutanix 

“You need to have a defined workflow that is the map of how work gets done across the organizations. Then, have some monitoring on them to make sure that you're continually reflecting and speeding yourselves up.” - Alex Hood, CPO, Asana

“We've done a few things to mix it up a bit in town halls. For example, we've had people on the team kick off the meeting. We've had some people singing—some people play the guitar. We've even had some people singing and playing guitar at the same time. We always try to mix it up and have something interesting upfront.” - David Vidoni, VP of IT, Pegasystems 

“There's a tendency to throw human capital at problems. We're looking at ways where we can bring a lot more automation and hopefully, a lot more efficiency to how their particular jobs operate. This way, people can be better informed and able to leverage data that they've never had before—really make decisions that otherwise were historically time-consuming.” - Brian Shield, SVP and CTO, Boston Redsox.

“If we can fundamentally change the culture and get into a place where people feel genuinely and sincerely delighted, surprised, and amazed by the experience of using technology, they will be more productive. They will feel good about who they work with and what they're doing.” - Jason Conyard, SVP and CIO, VMWare

“We've been really focused on the onboarding experience because so many people boarded during the pandemic. We've been trying to keep our game up by making it very simple and seamless, especially when you're doing it from a remote perspective.” - Ginna Raahauge, EVP and CIO, Zayo Group

“We get employees involved in the decision-making process. We want them to have a say in which tool, vendor, and features they like… We believe technology is now a utility and everybody needs to participate in the decision-making process.” - Prasad Ramakrishnan, SVP of IT and CIO, Freshworks

“We can't just assume people coming in know how to be a technologist, or know the basics of tackling technology. We have to create a great employee experience before they start, the day they start, and all the way through.” - Carter Busse, CIO, Workato

“Continuously learning about new technologies or new ways of working… that creates a resilient culture by default.” - Apratim Purakayastha, CTO, SkillSoft and SumTotal

“If your team is happy and productive, that customer experience will resonate and other people in the organization will look to IT to help solve their problems rather than a potential blocker to getting things done.” - Johan Dowdy, Global Head of IT, Asana

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Time Stamps:

* (1:45) Why it’s important to create less work about work

* (8:05) Creative solutions to increase employee engagement

* (11:50) Ideas for optimizing the employee onboarding process

* (16:57) How to make employees feel like their voices are heard

* (21:36) How to build resilience into the workplace culture 

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Sponsor

This podcast is brought to you by Asana. Asana is a leading work management platform that empowers teams to orchestrate their work — from daily tasks to big strategic initiatives — all in one place. By enabling the world’s teams to work together effortlessly, Asana helps organizations of all sizes and industries achieve their goals, faster. Learn more at Asana.com.

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Links

• Connect with Ian on LinkedIn
• Learn more about Caspian Studios

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.