Chris Cotton Weekly Blitz – Détails, épisodes et analyse

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

In this episode of "The Weekly Blitz," Coach Chris Cotton explores the metaphor of changing pastures to symbolize personal and professional growth. He addresses the common belief that "the grass is always greener on the other side" and emphasizes the importance of recognizing when change is necessary. Chris offers practical tips for self-assessment, investing in personal growth, eliminating negativity, staying committed to goals, and being patient with the process. Aimed at auto repair shop owners and professionals, the episode encourages taking control of one's circumstances for improvement. The episode is sponsored by Shop Marketing Pros.

Introduction to the Podcast (00:00:08)

• Coach Chris Cotton introduces the episode and its focus on business insights for auto repair professionals.

The Grass is Always Greener (00:01:10)

• Chris shares a metaphor about changing pastures for personal and professional growth, inspired by a meme.

Recognizing the Need for Change (00:02:16)

• He discusses the common feeling of envy towards others' situations and the importance of assessing one's own life.

Challenges and Perceptions (00:03:18)

• Chris reflects on how negativity can distort our view of others' success, leading to feelings of being stuck.

When to Change Pastures (00:04:22)

• He emphasizes recognizing when it's time to shift environments for better personal and professional growth.

Tips for Cultivating Growth (00:05:29)

• Chris provides actionable advice on assessing situations, investing in oneself, and making meaningful changes.

Conclusion and Encouragement (00:07:35)

• He wraps up with a reminder that growth takes time and encourages listeners to embrace necessary changes for fulfillment.

Connect with Chris:

chris@autofixsos.com

Phone: 940.400.1008

www.autoshopcoaching.com

Facebook: https://www.facebook.com/

AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae

#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

In this episode of "The Weekly Blitz," Coach Chris Cotton is joined by guest Coach Mike for an in-depth discussion on the remarkable transformation of "Project X," an absentee-owned auto repair shop. Coach Mike provides a comprehensive overview of the myriad challenges faced in managing the shop, particularly highlighting the critical need for robust on-site leadership and stringent accountability measures.

Throughout the episode, Coach Mike elaborates on the key strategies that were instrumental in turning the shop around. One of the primary steps taken was the recruitment of highly skilled technicians, which was essential for delivering quality service and boosting customer satisfaction. Additionally, the shop transitioned to using TeckMetric software, a move that significantly enhanced performance tracking and operational efficiency.

A major focus was also placed on fostering a culture of continuous learning and improvement among the staff. This involved regular training sessions, workshops, and encouraging a mindset geared towards growth and excellence. As a result of these concerted efforts, the shop's revenue saw a threefold increase, and the average repair orders experienced a substantial rise.

The episode underscores the importance of community engagement, illustrating how building strong relationships with local customers and businesses can drive sustained success. It also highlights the necessity of continuous improvement, advocating for ongoing assessment and refinement of processes and strategies.

Furthermore, effective communication between owners and managers is emphasized as a cornerstone for achieving long-term success. The dialogue between Coach Chris and Coach Mike provides valuable insights into how transparent and consistent communication can bridge gaps, align goals, and ensure that everyone is working towards a common objective.

Overall, this episode of "The Weekly Blitz" offers a wealth of knowledge and practical advice for anyone looking to transform their business, emphasizing that with the right leadership, tools, and culture, significant improvements and success are well within reach.

Introduction and Overview (00:00:09)

• Coach Chris Cotton introduces the episode and discusses the podcast's focus on auto repair business innovation.

Guest Introduction (00:01:03)

• Coach Chris brings in Coach Mike to discuss the transformation of an absentee-owned auto repair shop, "Project X."

Absentee Owner Challenges (00:02:13)

• Coach Mike outlines the difficulties in managing a shop with an absentee owner and the need for strong leadership.

Starting Point and Initial Changes (00:03:46)

• Discussion on the initial steps taken to improve the struggling shop, focusing on hiring experienced staff.

Importance of Tech Metric (00:04:57)

• Coach Mike emphasizes the significance of using Tech Metric for tracking business performance remotely.

Training on Estimates and Inspections (00:06:09)

• Coach Mike describes the training provided to staff on creating accurate estimates and conducting thorough inspections.

Staff...

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.

Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/

Check out their podcast here: https://autorepairmarketing.captivate.fm/

If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind

In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching offers valuable insights for auto repair shop owners. He emphasizes the importance of reflecting on the first half of the year and preparing for a successful second half by recognizing achievements and overcoming hurdles. Chris provides actionable steps such as revamping marketing strategies, investing in team training, and enhancing customer experience. He stresses the significance of setting clear goals, implementing strategic changes, and maintaining accountability. The episode concludes with gratitude to listeners and a reminder to stay positive and proactive in business endeavors.

• Supercharge Your Auto Repair Business (00:00:01) Introduction to the podcast episode and a brief overview of what to expect.
• Mid-Year Reflection (00:01:06) Reflecting on the first half of the year for auto repair shop owners and setting the stage for the second half.
• Assessing First Half Performance (00:02:11) Reviewing achievements and setbacks in the first half of the year for auto repair shops.
• Overcoming Personal Roadblocks (00:03:15) Identifying and addressing internal barriers that may have held back the shop's performance.
• Setting Clear Goals (00:05:23) Discussing the importance of setting ambitious and measurable goals for the second half of the year.
• Actionable Steps for Improvement (00:07:21) Providing eight actionable steps for auto repair shop owners to consider for business growth and improvement.
• Accountability and Monitoring (00:13:01) Emphasizing the importance of tracking progress, reviewing key performance indicators, and holding oneself and the team accountable.
• Seeking Support for Business Growth (00:15:01) Highlighting the value of seeking support, collaboration, and learning from a network of like-minded individuals for business success.

Connect with Chris:

chris@autofixsos.com

Phone: 940.400.1008

www.autoshopcoaching.com

Facebook: https://www.facebook.com/

AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae

#autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook

• People who don't reach out for help end up out of business or stuck not knowing what they need to know and not able to grow
• Chris asks a lot of open-ended questions on the first call and asks what prompted them to reach out and what struggles you have in your business. 
• If you're not afraid to disappoint someone, then accountability does nothing
• Join peer meetings and start networking to grow as the industry evolves
• KPI is used to measure strategy and leadership improvements
• Motivate, connect, and teach the younger generation
• A lot of people use work as an escape or release. Show love within your organization
• Hug until the other person breaks the embrace- are people hugging longer these days?
• Take criticization as a stepping stone to level up
• Reset your mind to be ready for the next thing

Employee Training, Where Are You Headed Next?

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: chris@autofixsos.com

AutoLeap Link: https://bit.ly/3n5qW2M

Shop owners making decisions on people procrastinate and hurt their business without listening to what their gut is telling them. Your people know!

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: chris@autofixsos.com

AutoLeap Link: https://bit.ly/3n5qW2M

Leadership Gold: Chapter 10, Don't Send Your Ducks to Eagle School!

Three Reasons Not To Send Your Ducks to Eagle School

1. If you send ducks to eagle school, you will frustrate the ducks.

2. If you send ducks to eagle school, you will frustrate the eagles.

3. If you send ducks to eagle school, you will frustrate yourself

Know what you are looking for!

Application Exercises

Mentoring Moment

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: chris@autofixsos.com

AutoLeap Link: https://bit.ly/3n5qW2M

To see how the leader is doing, look at the people!

The Leader is Responsible!

Revealing Questions to ask about Followers:

1. Are the people following?

2. Are the people changing?

3. ARe the people growing?

4. Are the people succeeding?

Application Exercises:

1. Are your people follwing you?

2. How do you keep score?

3. Do you believe in your people?

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: chris@autofixsos.com

AutoLeap Link: https://bit.ly/3n5qW2M

Overcoming the Victim Mindset

What is a victim mindset?

A victim mindset is when someone feels that bad things keep happening to them no matter what. at the root of this mentality is that none of these circumstances or situations are their fault.

What causes a victim mindset?----------No one is born a victim. A victim complex isn't a personality trait — it's learned behavior. In fact, victim syndrome could be considered a type of learned helplessness. Learned helplessness is a phenomenon in psychology where people who have traumatic experiences feel that they can't escape it, no matter what they do.

Here are some circumstances that might result in developing a victim mindset as a coping mechanism:

Trauma-------If a person has experienced a traumatic situation in their youth, they may feel like life is inherently difficult and there's nothing they can do to make it better. This is a key way that learned helplessness develops. Victims may feel that no one understands them or that they can't trust anyone to help them.

Manipulation------Some people enjoy the attention and sense of control that victimhood brings. Even though they feel like they lack control over the circumstances in their life, they thrive on validation and sympathy from others. Being able to get other people to stop and help them — or at the very least, feel sorry for them — helps them retain a sense of importance and control.

Lack of accountability--------People may respond to low standards or expectations by playing the victim. Whether because someone else has always stepped up to take responsibility, or because people don’t expect much, being “out of control” becomes comfortable. Victimhood provides anonymity and protection. When you’re never at the wheel, things are never your fault.

Avoidance--------Sometimes we are more afraid of our own success then we are of our failure. Giving up responsibility for ourselves and our actions makes us feel like we don't have to be accountable for what we say we want. Chasing our dreams requires a degree of vulnerability, resilience, self-confidence, and willingness to grow — none of which you need if you just play the victim card.

Take your life back into your hands----It can be hard to feel like your life is under your control when bad things keep happening. This is especially true when success feels slow — and failure feels overwhelming.

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: chris@autofixsos.com

AutoLeap Link: https://bit.ly/3n5qW2M

I do not believe that anyone that works in the Automotive Service and Repair Industry would argue with the fact that there is a shortage of good technicians in our industry. In fact, 9 out of 10 shops that we work with today (or for that matter in our industry) need a good technician and I would also say that for 10% to 20% of those shops the lack of good technicians is a serious problem causing them to lose customers, profits and sleep.

So Why are we in this position?

That’s great Chris, Now what’s the solution?

First: We make it cool to become a technician/mechanic and we dramatically increase the pay for every technician in the industry immediately.

Second: We take $5 of the increase and make sure we have a full benefit package.

Third: We take the other $5 of the increase and join a non-profit organization that will market to the mothers and fathers out there!

Lastly, every shop owner books an appointment at a college, auto tech school or high school and ‘volunteer’ their time to talk to the students, teachers and administrators about our incredible industry.

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

940-400-1008

Email Chris: chris@autofixsos.com

AutoLeap Link: https://bit.ly/3n5qW2M