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Explore every episode of the podcast The Public Sector Show by TechTables

Dive into the complete episode list for The Public Sector Show by TechTables. Each episode is cataloged with detailed descriptions, making it easy to find and explore specific topics. Keep track of all episodes from your favorite podcast and never miss a moment of insightful content.

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TitlePub. DateDuration
#182: Frank Sweeney & Beth Neeley – From 46 DCS System Deployments to $500K Tech Debt Savings – Transforming Arizona Through Authentic Leadership20 Nov 202400:30:00

Check out the full episode on https://www.techtables.com/podcast/182/frank-sweeney-beth-neeley


Featuring: - Frank Sweeney, CIO, Arizona Department of Child Safety - Beth Neeley, CIO, Arizona Department of Education In this episode, you'll learn: - How Frank Sweeney transformed DCS's Guardian system from 2 releases to 46 successful deployments in 10 months - Why the Arizona Department of Education's $9M school finance payment system succeeded through strategic stakeholder collaboration - How the Department of Education achieved unprecedented financial transparency and reduced technology debt by $500,000 - The power of authentic leadership and being present in driving organizational transformation - Why strategic team placement and a culture of gratitude are critical success factors in public sector IT Timestamps: (00:00) Welcome and Introductions (01:41) Frank's transition strategy: People, process, and culture at DCS (04:52) Beth's journey: Leading the Department of Education transformation (09:06) Building a culture of gratitude and breaking down bureaucratic barriers (14:07) Success story: Department of Education's $9M payment system overhaul (18:54) DCS transformation: From Guardian system challenges to 46 deployments (22:42) Leadership insights: EOS framework and strategic team placement (25:37) Key leadership lessons: The power of being present and authentic • Frank Sweeney: https://www.linkedin.com/in/frank-sweeney-iot/ • Beth Neeley: https://www.linkedin.com/in/elizabeth-neeley-687099222/


Whenever you’re ready, there are 4 ways you can connect with TechTables:


1. 📬 The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

Join now: https://www.techtables.com/


2. 🤝 The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

Learn more here: https://www.techtables.com/the-collaboratory


3. 🎥 Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.

See the latest events here: https://www.techtables.com/upcoming-events


4. 🎙️ Virtual Podcasts: Vendor Partners ready to be featured on the TechTables Podcast? Looking to increase your company's brand awareness and affinity to our super engaged audience (and not just an empty database of emails)? We specialize in crafting engaging, impactful content that resonates with public sector audiences. Email Joe if you're interested at joe@techtables.com


PARTNERS Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner SentinelOne: Learn how SentinelOne empowers this state to stay secure: https://assets.sentinelone.com/ghe/sentinelone-empowers


Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAP: Discover how the latest in generative AI capabilities in the solutions portfolio can help you revolutionize your business model strategy.

Learn more at https://www.sap.com/index.html


SAY THANKS 💜 Leave a review on Apple Podcasts - https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549

🟢 Leave a rating on Spotify - https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL?si=7a9ca4b0ca0e42c3

#181: Dr. Bianca Lochner, Feroz Merchhiya, Dr. Muriel Reid, & Ken Williams – Smart Cities & Digital Innovation – Transforming Cities with AI & 5G01 Nov 202400:48:26

EPISODE DESCRIPTION

Featuring:

Note: At the time of recording, Feroz Merchhiya was serving as CIO for the City of Glendale. He is currently the CIO for the City of Santa Monica, as of release date on November 1st, 2024.

Summary

Guests share their expertise on smart city initiatives and digital transformation in local government. This dynamic conversation explores how cities are leveraging emerging technologies, from 5G infrastructure to artificial intelligence, while fostering collaboration between public and private sectors to enhance community services and resident experiences.

 In this episode, you’ll learn:

  • How cities like Scottsdale and Glendale are implementing smart city initiatives through strategic roadmaps and innovative technologies
  • The role of GIS and data analytics in improving public safety and city operations during major events
  • Approaches to implementing AI solutions safely and effectively in government settings
  • How public-private partnerships and inter-city collaboration drive innovation in municipal services
  • Strategies for balancing competition and cooperation between neighboring cities to improve resident services

TIMESTAMPS

(00:00) Intros

(03:55) Scottsdale's Smart City Journey and Digital Transformation

(07:32) Fiber Network Infrastructure and IoT Implementation

(11:00) Glendale's GIS Center of Excellence and Major Event Management

(16:44) City of Jackson's Approach to Technology Partnerships and Challenges

(20:27) T-Mobile's Role in 5G Smart City Infrastructure

(21:29) Glendale's Implementation of Generative AI Solutions

(27:59) Scottsdale's Strategic Approach to AI Implementation

(32:41) Public Safety Communications Future with T-Mobile

(36:05) Regional Collaboration and Competition in the Phoenix Metro Area

(43:53) Cross-City Technology Sharing and Innovation

(47:04) Closing Thoughts on Public-Private Collaboration

 

RECOMMENDED NEXT EPISODES

→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI


Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. The TechTables Newsletter: Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.


2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.


3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.


CONNECT

🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube

 

POWERED BY:

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOneLearn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

 

SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify

Ep.172 Creating a Transformational IT Culture in Santa Barbara County with Chris Chirgwin, CIO, Santa Barbara County20 Mar 202400:47:29

Chris Chirgwin is the first Chief Information Officer for Santa Barbara County. Now you may know Chris from his remarkable journey in the news as the former CEO of Lanspeed, an IT services firm headquartered in Santa Barbara County, before selling his company.

He transitioned from owning a successful small IT services business to becoming Santa Barbara County's CIO in 2022. Despite the challenges of navigating the public sector, Chris hit the ground running. He implemented EOS (Entrepreneurial Operating System) principles to set core values, build a strong culture, and establish accountability through goal setting.


Chris has now built a transformational IT department. With a team of 70 IT staff (out of 5,000+ employees and $1.5 billion dollar budget) and a focus on collaboration and empowerment, Chris has really nailed the importance of a positive work culture in attracting top talent. His leadership has led to key modernization initiatives, including a Workday ERP implementation, GIS consolidation, and a public safety radio upgrade.

His entrepreneurial background brings a fresh perspective to Santa Barbara County and the public sector.

Mark your calendars for the 2024 Phoenix Live Podcast Tour in Phoenix, Arizona, on April 1st-3rd, 2024. Chris will be joining us live on the podcast tour!


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline is the advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


📬 Subscribe to the newsletter 


In this episode, we explore how Santa Barbara County is pioneering new approaches to culture, accountability, and technology modernization under the leadership of its first CIO, Chris Chirgwin.


Coming from the private sector as a small business owner, Chris shares his journey of implementing EOS (Entrepreneurial Operating System) principles to transform the county's first-ever centralized IT department. 


We dive into the importance of setting core values, creating a culture of achievement, and establishing visibility and accountability through goal setting. Chris also discusses key modernization initiatives like a new ERP system, consolidating GIS resources, and exploring AI use cases. 


Tune in to hear how Chris drives collaboration, empowers his team, and leverages his entrepreneurial background to bring positive change in the public sector.

🔖 Timestamps


(0:00) Chris's transition from owning a small IT services business to becoming Santa Barbara County's first CIO

(4:31) Navigating the differences between private and public sector leadership

(8:38) Implementing EOS principles to set core values and build a strong culture

(12:48) Using a Smartsheet to drive accountability and track quarterly goals

(15:16) Attracting top talent through a positive work culture

(18:31) Key modernization initiatives: ERP implementation, GIS consolidation, public safety radio upgrade

(21:10) The importance of IT governance and establishing standards and policies

(26:19) Building trust and collaboration with county departments through active listening and follow-through

(27:59) Learning to be an effective listener and empowering the team's ideas

(30:35) The challenges of procurement in the public sector


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where Chris will share more insights on driving innovation and culture change in county government.


Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

Ep.171 How to Find and Identify Great Leaders with J.R. Sloan, CIO, State of Arizona (special rerelease)21 Feb 202400:11:45

Featuring J.R. Sloan, CIO, State of Arizona (special rerelease)

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter


Show Notes:

In this episode of The Public Sector Show by TechTables, J.R. Sloan, the CIO for the state of Arizona, joins us to discuss the challenges and successes of leading digital transformation and technology initiatives within a federated state like Arizona. From managing relationships with over 120 agencies to measuring success in a human-centric way, J.R. shares key insights into his approach as a leader and the impact of his work on Arizona's digital experiences. Listen in to discover how J.R. Sloan's leadership is shaping Arizona's technology landscape and digital government program.

Timestamps

00:39 - Introduction to J.R. Sloan and his role as the CIO for the state of Arizona.
01:37 - J.R. Sloan's journey and experiences within the public sector and the digital government program.
05:32 - The parallels between serving franchisees in the private sector and serving the 120 different agencies in the public sector.
06:23 - How success is measured in the public sector and the qualitative and quantitative metrics used for evaluation.
08:39 - Maintaining a human-centric approach while engaging with team members and leaders across agencies.
09:42 - The aspiration to deliver an Amazon-like digital experience for citizens and the efforts towards achieving this goal.
11:08 - Empathy and understanding the citizen's perspective in driving digital experiences.

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

#170: Rob Lloyd, Mark Wittenburg, Chris Stewart - A CIO Roundtable: Strategies for Tooling Hyper Responsive Government Services with Equity & Beyond15 Feb 202400:45:23

Featuring 

  • Mark Wittenburg, CIO of Raleigh
  • Rob Lloyd, Deputy City Manager of San Jose
  • Chris Stewart, former CIO of the City of Austin

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In today's episode of The Public Sector Show by TechTables, we're joined with guests Mark Wittenburg, CIO of Raleigh, Rob Lloyd, Deputy City Manager of San Jose, and Chris Stewart, former CIO of the City of Austin from The Big Sky Live Podcast Tour.

We dive into the complexities of digital equity and responsive government services in their cities. We also explore how these leaders leverage technology for community engagement during events and disasters, and discuss strategies to attract mission-driven talent in the increasingly competitive landscape of public sector employment.

🎧 Tune in to learn more about:

✨ Provide more equitable access to city services through technology

"we connected 160,000 people covered. 160,000 people with high speed wifi."

✨ Bridge the digital divide in your community

"In Title I attendance areas, that's 80% at least. Free or reduced lunch, a proxy for poverty"

✨ Truly listen and respond to your constituents' needs

"we actually try to co create services."

✨ Create internships and events to inspire future technologists

"that internship pipeline gives us a head start."

✨ Build a culture that attracts and retains top talent

"when you create a culture that attracts people, it solves a big chunk of your problem."

✨ Develop managers to lead effectively in a hybrid world

"Hybrid work does require better managers."

✨ Collaborate across regions to solve complex problems like 

"what are you going to do about the laws in North Carolina that restrict the cities from providing broadband?" ("It's trying to work with like the state with Jim Weaver is to start to look and say, ok, what are the things that we can do?")

✨ Communicate the meaningful impact of public sector IT work

"the story we get to tell in public."

Plus Q&A from Brent Byrnes at ExtraHop and Brad Booth from SentinelOne.

🔗 Watch and listen: https://podcast.techtables.com/ep170-A-CIO-Roundtable-San-Jose-Raleigh-Austin-Strategies-for-Tooling-for-Hyper-Responsive-Government-Services-with-Equity

📆 Ready to attend our next live podcast tour stop?

Join us for the 2024 TechTables Phoenix Tour before sponsorship sells out! 

3 spots left. 😱

Don't miss this one-of-a-kind chance to be part of the live audience for interviews with today's top public sector technology leaders, and hear from fmr. Governor Doug Ducey live!

⏰ Only 45 days left until the Phoenix Live Podcast Tour!

🔗 Visit https://www.techtables.com/2024-phoenix-live-podcast-tour to learn more.


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.169 Breaking Down Data Silos: How Montana is Improving Data Sharing Across Agencies (and Reducing Friction and Streamlining Services) with Kevin Gilbertson, CIO, State of Montana, Carrie Albro, CIO, Montana Department of Public Health & Human Services, and Adam Carpenter, Chief Data Officer, Stat08 Feb 202400:34:25

Featuring 

  • Kevin Gilbertson, CIO, State of Montana
  • Carrie Albro, CIO, Montana Department of Public Health & Human Services
  • Adam Carpenter, Chief Data Officer, State of Montana

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

🏕️ Intro 

In this episode, we explore how the State of Montana is pioneering new approaches to AI, data sharing, and analytics to reduce friction for citizens and enable data-driven decisions.

Featuring Kevin Gilbertson, CIO of Montana, Carrie Albro, CIO of Montana Health and Human Services, and Adam Carpenter, Montana's Chief Data Officer. We dive into success stories like fixing a decade-long sewer permitting issue, building a statewide justice data warehouse, and developing a resource referral engine to connect citizens to support services. Tune in to hear how Montana is improving cross-agency collaboration, empowering leaders with actionable insights, and leveraging technology for public good.

📚 Timestamps

00:00 How an unexpected phone call led Adam to become Montana's first Chief Data Officer

04:31 Discovering data silos that prevented effective policy decisions

08:38 Responding to legislature's demands for proof of IT strategy execution

12:48 Carrie advocates for other agencies by asking the "tough questions"

15:16 Pursuing constant improvement with "better is possible" mindset

18:31 Applying Netflix culture principles to build a dream team

21:10 Harnessing AI's potential to create major efficiency gains

26:19 Empowering businesses by unlocking the state's data assets

27:59 Overcoming 99-year record retention rules through master data

30:35 Establishing reciprocal data relationships with local counties


Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

ep.168 Racing to Get Left of Boom: How CXOs Stay Steps Ahead of Nation States like China and Russia with Jamie Grant, fmr. CIO, State of Florida & Morgan Wright, Chief Security Advisor, at SentinelOne06 Feb 202401:07:16

[NEW EPISODE] - UNLOCKED FROM THE VAULT - Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th, 2023

📬 Subscribe to the newsletter

In a world of increasing cyber threats, how can government technology leaders try to stay a step ahead of nefarious hackers from China, Russia, and beyond? Our guests, former Florida CIO Jamie Grant and SentinelOne's Morgan Wright give us an inside look at the high-stakes cybersecurity race against bad actors and nation-states.

Join us as Jamie and Morgan pull back the curtain on Florida's evolving cyberstrategy to get "left of boom" and prevent attacks before they happen. They'll discuss how AI, automation, and other innovative tools are being used to combat and outmaneuver complex threats.

We'll also explore some of the unique public sector challenges around recruitment, retention, and procurement that Jamie's team overcame through creative problem-solving and a change in mindset.


Connect with Jamie Grant here: https://www.linkedin.com/in/jdubyagrant

Connect with Morgan Wright here: https://www.linkedin.com/in/morganwright150/


Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

🔖 Timestamps 

0:00 - Intro

3:00 - Morgan Wright on how 9/11 shaped his "left of boom" cybersecurity approach
6:00 - Connecting dots across agencies to prevent attacks

9:00 - Creative problem-solving strategies for cybersecurity
12:00 - Government procurement disconnects
15:00 - Emphasizing speed and agility in public sector
18:00 - Automation's role in defending against nation-state threats
21:00 - Recruiting and retaining talent in public service

24:00 - Evolving workforce and technology for enhanced value
27:00 - Driving value on cybersecurity offense

30:00 - Pattern recognition across industries
33:00 - Innovative cybersecurity philosophies and risk aversion

36:00 - Entrepreneurial thinking in government

39:00 - Florida's 2030 Cybersecurity Workforce Vision
42:00 - Partnerships over headcounts in government
45:00 - Economic barriers against adversaries
48:00 - Handling continuous attacks on Florida

51:00 - Rethinking Cybersecurity with AI
54:00 - Inefficient procurement processes
57:00 - Empowering teams in cybersecurity
1:00:00 - Preparing for future threats
1:03:00 - Automation and AI in network security

1:06:00 - Local government technology adoption barriers

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.167 Mastering Accountability: 4-Step Guide for CIOs to Boost Team Performance & Minimize Burnout with Brendan Wovchko, Chief Technology Officer Ramsey Solutions02 Feb 202400:35:40

I'm excited to share an exclusive interview with Brendan Wovchko, Chief Technology Officer at Ramsey Solutions, a $250 million organization.

 

Brendan leads Ramsey's 250+ person technology organization, overseeing engineering, product, and software teams.

 

I sat down with Brendan, who has deep insight gleaned from years of startup to leading large-scale teams, to explore the topic of "Mastering Accountability."

 

One insight that struck me is Brendan's definition of accountability itself:

"Accountability is the repeated pattern of verifying that expectations are turning into results."


Throughout our interview, Brendan shares tactical advice to drive accountability on both an individual and organizational level.

 

You’ll find immense value in hearing how Ramsey Solutions creates an ownership culture.

📬 Subscribe to the newsletter

In this engaging episode, you’ll discover:

00:30 - Leadership is like a never-ending pie contest.
05:25 - Brendan's path from software engineer to CTO and the self-improvement CTO journey
07:02 - Essential leadership books that shaped Brendan's leadership approach
14:03 - The dual need for business and engineering knowledge in technology leaders
17:18 - Transitioning from startup to managing large teams and the importance of accountability
19:30 - The 4-step guide to setting expectations for CIOs to minimize team burnout
21:12 - Avoiding "ious" expectations for better team communication and performance
23:09 - Understanding the DISC profile dynamics within tech leadership
25:38 - Brendan's personal evolution into a high-performing leader and his definition of accountability
29:24 - Visualizing expectations and understanding the need for prioritization in leadership
31:52 - A breakdown of the four leadership archetypes and the importance of self-assessment
34:59 - Strategies to elicit honest feedback from your team and improve credibility

Become a better leader at https://www.ramseysolutions.com/business/entreleadership

 

ps: What's been your single biggest challenge regarding accountability—whether holding yourself or others on your team accountable?

 

I'd love for you to reply back and share your biggest challenge regarding accountability

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.166 [JUST ANNOUNCED] 2024 Final Four Live Podcast Tour - Cybersecurity Showdown: State CISO vs Private Sector CSO. An Interview with Tim Roemer, Chief Security Officer at GMI31 Jan 202400:26:00

Mark your calendars for the 2024 Phoenix Live Podcast Tour April 1st-3rd, 2024 in Scottsdale, Arizona.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Tim Roemer, Chief Security Officer for GMI, and former Arizona Director of Homeland Security, CIA, and White House Situation Room. Tim shared valuable insights on his dynamic career, the transition from the public to the private sector, and the importance of collaboration in cybersecurity.

Connect with Tim here: https://www.linkedin.com/in/tim-roemer-590279192/

Highlights from the interview:

1. Transition from Public to Private Sector: Tim discussed the challenges and perspectives gained from working in the public sector and the agility and focus on solutions in the private sector. He emphasized the importance of building partnerships and open communication with private sector companies.

2. Collaboration in Cybersecurity: Drawing parallels between basketball and cybersecurity, Tim emphasized the significance of effective teamwork and communication in both domains. He highlighted the need for diverse tools and proactive measures while underlining the importance of focusing on fundamental cybersecurity practices.

3. TechTables Live Podcast Event: Tim and host Joe Toste also previewed the upcoming live podcast event in Arizona, emphasizing the value of in-person collaboration, diverse thought, and trust-building within the cybersecurity community.

Mark your calendars for the 2024 Phoenix Live Podcast Tour, where we will dive deeper into these insights and explore the cutting-edge solutions driving innovation in the public and private sectors.

Learn more here: https://www.techtables.com/2024-phoenix-live-podcast-tour


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

ep.165 Cultivating Community, Struggling with Bureaucracy, and The Last Act with Jamie Grant fmr. Florida State CIO, at Florida Digital Service23 Jan 202400:29:08

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service in 2023. This is Part 5 of 5.

Before we get into this week’s podcast, I wanted to give a special shout-out to TechTables podcast sponsors: SentinelOne, Verizon, and SAP.

SentinelOne's AI-powered security platform to break down silos and protect this state's entire enterprise with real-time data and control. With seamless updates and overhead reduction securing 15,000+ endpoints across 25 agencies, SentinelOne partners to protect critical assets across states and agencies.

 

Learn how SentinelOne empowers this state to stay secure.

Verizon Frontline. The advanced network for first responders on the front lines. It’s your mission. It’s your Verizon.

More than 35,000 agencies rely on Verizon Frontline and its mission-critical solutions.

 

Check out the solutions built for first responders.


Overwhelmed by Digital Transformation? Here's How One City Keeps Pace in the Digital Age.

Provide residents and city employees with an even better, happier life through digital transformation.

Download the Case Study Now

--------

📬 Subscribe to the newsletter

In this episode, we speak with Jamie Grant, fmr. CIO for the State of Florida at Florida Digital Service. Jamie reflects on leading the state's IT modernization efforts and building a high-performing Digital Service team focused on a shared mission of public service. 

He emphasizes the critical role organizational culture plays in driving innovation, including the need to challenge norms and push boundaries despite friction with established bureaucracy.


In this episode, you’ll discover:

00:00 "You cannot innovate or disrupt or modernize or transform without some tension and some friction and some push on the status quo."

04:15 Finding Qualified Candidates Beyond Degrees

12:30 Why Character Beats Qualifications

19:47 The Legacy of Florida's Digital Service Team

22:33 Lessons from Team Shirt Fridays

25:58 Pushing Boundaries to Transform Government


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

ep.164 Deploying 800 Starlink Kits in 56 Hours: Inside Florida’s Digital Hurricane Response with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service28 Dec 202300:38:05

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 4 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Keith Pruett, Emergency Support Function (ESF) 20 Coordinator at Florida Digital Service, about Florida's digital response efforts during Hurricane Ian, including the rapid deployment of over 800 Starlink kits.

Connect with Keith: https://www.linkedin.com/in/keith-pruett-298542129/

In this episode, you’ll discover:

0:00 - Intro

05:25 - How organized sports build the foundations for government service
07:02 - What the “Last Dance” reveals about leadership and team dynamics
14:03 - Reliving FL[DS]’s digital response efforts when Hurricane Ian hit
17:18 - The inside story of how Starlink was acquired and deployed
19:30 - How Starlink connectivity aided search/rescue and infrastructure teams
21:12 - Expanding Starlink for hospitals, pharmacies, banks and more
23:09 - Coordinating across agencies for procurement, tracking, and more
25:38 - Comparing emergency procurement to normal legislative processes
29:24 - Applying lessons learned to prepare for the 2023 hurricane season
31:52 - The integrated effort across FL[DS] to drive the response
34:59 - Unified leadership in FL[DS]'s response

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.163 The Secret Origin Story: How Florida Digital Service Built a World-Class CoLab from Scratch with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services13 Dec 202300:26:15

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 3 of 5.

📬 Subscribe to the newsletter

In this episode, we speak with Jen Cooke, the Partnership and Outreach Administrator at Florida Digital Services, who spearheaded the CoLab for cross-agency collaboration and bringing world-class thought leadership to state government and beyond.

Connect with Jen: https://www.linkedin.com/in/jennifer-cooke-pmp-fccm-6b7683a7/

In this episode, you’ll learn:

00:26 - How a love for basketball took Jen from managing restaurants to managing teams in state government
02:49 - The bold vision to pack out the Colab and make it the place for national thought leadership
03:53 - The creative tactic Jen used to launch the CoLab with zero budget
05:02 - How the CoLab email list blew up from 50 to 750+
06:32 - The key to retaining talented tech workers
07:20 - Why every agency needs a CoLab and podcast to recruit top talent
08:15 - How Jen designed the CoLab's furniture for large-scale collaboration
09:19 - Plans to launch fireside chats to share more stories from the CoLab
10:41 - The inspiring moment Jen knew her team could run the CoLab without her
15:53 - Jen recalls the dramatic moment Florida agencies united after Hurricane Ian
19:20 - The first sold-out CoLab event and more!


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

#180: J.R. Sloan, Ryan Murray, Doug Lange [2024 Phoenix Live Podcast Tour]30 Oct 202400:31:17

EPISODE DESCRIPTION

J.R. Sloan, Chief Information Officer for the State of Arizona; Ryan Murray, Deputy Director of Homeland Security and Chief Information Security Officer for the State of Arizona; and Doug Lange, Vice President of IT Strategy at Choice Hotels, share their unique perspectives on transitioning between public and private sectors.

These seasoned leaders offer invaluable insights into enterprise-level thinking, cybersecurity strategy, and organizational transformation, while exploring how emerging technologies like AI are reshaping both government services and private industry.


In this episode, you’ll learn:

  •  How to effectively align IT strategy across large, complex organizations with multiple stakeholders
  • Strategies for building trust and driving innovation in both public and private sectors
  • Approaches to evaluating and implementing emerging technologies like AI at enterprise scale
  • The evolution of CIO, CISO, and Strategy roles in modern organizations
  • Best practices for cross-functional collaboration and relationship building


TIMESTAMPS

(00:00) Introductions

(01:29) Enterprise Strategy at Choice Hotels

(03:46) Managing 130 Agencies in Arizona's Federated Model

(05:30) Aligning State and Local Government Cybersecurity

(06:53) Business Alignment and Strategy in Public Companies

(09:19) Building Trust and Relationships Across Organizations

(11:03) AI and Emerging Technologies Discussion

(14:26) Choice Hotels' AI Task Force and Implementation Strategy

(19:44) Evolution of CIO Role and Customer-Centric Approach

(22:26) Future of CISO Role and Security Strategy

(24:23) Strategy Role Evolution and Leadership Changes

(26:04) Book Recommendations and Leadership Insights


Whenever you’re ready, there are 3 ways you can connect with TechTables:

1. The TechTables Newsletter: Stay Informed with Top Leaders! Join our thriving community of senior technology leaders by subscribing to the TechTables Newsletter. Gain early access to the latest episodes, industry insights, and exclusive event updates.

2. The Collaboratory: The Exclusive Peer Network for Senior Technology Leaders in Public Sector, nationwide. The Collaboratory is a 100% Public Sector, Vendor-Free Private Community where you can connect, share strategies, and drive innovation alongside peers through monthly virtual meetings and our annual national event.

3. Live Events: Join us at TechTables live events—whether hosted by us or in partnership with industry leaders—where we bring together senior technology leaders. Experience exclusive networking, collaborative sessions, and inspiring discussions that spotlight and elevate public sector leadership.


CONNECT

🤝 Connect on LinkedIn

🐦 Connect on Twitter

🏛️ Follow on LinkedIn Company

📽️ Subscribe on YouTube


POWERED BY:

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/


SAY THANKS

💜 Leave a review on Apple Podcasts

🟢 Leave a rating on Spotify

Ep.162 The Relationship Manager's 5 Keys to Building Unbreakable Partnerships with Brad Oswald, Customer Success Manager at FL[DS]05 Dec 202300:24:12

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.

📬 Subscribe to the newsletter

---

Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.

Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/

In this episode, you’ll learn:

01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers

03:22 - The Startup Pitch that Convinced Brad to Join the Mission

04:52 - What to Look For When Hiring a Relationship-Focused Role

06:31 - Walking the Tightrope of Assertive Empathy with Partners

08:36 - Why Leading With Empathy is a Game-Changer

10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success

14:11 - What Jocko Willink Taught Brad About Unlocking Potential

16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.161 The CISO's 3-Step Guide to Building an Unstoppable Cyber Community with Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service01 Dec 202300:25:52

Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.

---

Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.

Connect with Candace: https://www.linkedin.com/in/candacemwynn/
Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/

In this episode, you’ll learn:

• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience 
• How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents
• Why cybersecurity works best as a team sport 
• How Candace is connecting Florida’s cyber community through working groups and events
• The key role empathy and relationship-building play in statewide collaboration
• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council
• Advice for CIOs and CISOs looking to develop stronger cyber communities


Timestamps

00:00​ - Introducing Warren & Candace
02:30​ - Florida’s $30 million cyber grant program
05:00​ - Warren on the importance of cyber collaboration 
07:26​ - Candace’s background before community building
10:35​ - Warren highlights Candace's strengths
13:15​ - Candace discusses the Cyber Advisory Council
18:00​ - Connecting agencies through working groups 
22:28​ - Building empathy and trust with stakeholders
25:17​ - Candace’s statewide outreach to locals

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

📬 Subscribe to the newsletter

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/
Twitter https://twitter.com/thejoetoste
Follow us on Instagram! https://www.instagram.com/techtablespodcast/
Website ⁠https://www.techtables.com/

Ep.160 Live from USC: How USC is Redefining EdTech & HigherEd with Dr. Joe Way, Director of Learning Environments, University of Southern California21 Nov 202300:29:54

Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California

🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way

🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/

🎙️ What we cover:

04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.

14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education

16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.

19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.

27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/

Twitter https://twitter.com/thejoetoste

Follow us on Instagram! https://www.instagram.com/techtablespodcast/

Website ⁠https://www.techtables.com/

#edtech #highereducation #usc

Ep.159 Transforming Public Health: Insights with Barbie Robinson, Executive Director at Harris County Public Health16 Nov 202300:27:21

🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health

🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/

"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie Robinson

In this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:

🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency

🎙️ The Triple Aim Approach to breaking silos in public health

🎙️ Case Study: Technology's impact on vector-borne illnesses

🎙️ Harris County's Black Maternal Health Cohort program

🎙️ How to change lives by meeting people where they are at

🎙️Standardizing Data Systems: Looking ahead to 2024

🎙️ And more!

If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county

⭐️ *Leave a Review*

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 *Connect with TechTables*

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Ep.158 Cybersecurity Meets Business Goals: Insights into Florida State Courts' Strategy with Roosevelt Sawyer, CIO, Florida State Courts Administrator14 Nov 202300:39:20

Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator

🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/

"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." 

~ Roosevelt Sawyer Jr on a blended workforce

Court is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:

🎙️ Recruiting and onboarding challenges and wins

🎙️ Generative AI (ChatGPT) and its potential judiciary applications

🎙️ Team building: Synergizing private and public sector backgrounds

🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance

🎙️ How to engage business users with new technologies without hindering operations

🎙️ The future of passwords

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Ep.157 Transforming Maricopa County: A CIO's Insights on AI Advancements and Entrepreneurship in GovTech03 Oct 202300:44:20

Show Notes
“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie

🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/

“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattie

On this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:

🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County

🎙️ Know your “why:” How work ethic follows passion for the mission

🎙️ Hands-on leadership and the entrepreneurial mindset advantage 

🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation

🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation

🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant

🎙️ And more!

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Ep.156 At the Line: How CIOs Handle High-Pressure Situations26 Sep 202300:30:27
Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.📚 Check out the full agenda:🌟 Public Sector CXOs, please register here: https://7w4m76wajkb.typeform.com/to/QFmGpjnQ🤝 Vendor partners, please apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🎥 Video Podcast🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projectsAnd more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Related:Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.155 The Solar-Eclipse Leader: 5 CIO Tips to Boost Team Efforts & Morale Featuring Craig Hopkins, CIO, City of San Antonio21 Sep 202300:45:39

Show Notes

🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/

🎙 About the episode

Leadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. 

If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”

As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. 

Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?

As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. 

So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:

* Begin by modeling a heart of Servant Leadership

* The concept of humility and bringing others up is a fundamental aspect of leadership

* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater

* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration

* The role of accountability in building a culture of trust and collaboration

* Why Craig dislikes the term “digital workforce”

* and more!

We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. 


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Episode originally recorded, April 2021

Ep.154 From Code to Contracts: Exploring Privacy in the Age of AI19 Sep 202300:28:57
Missed out on Houston at Hotel Zaza? Check out our 2023 GovTech Leadership Summit from October 12th to 14th.📚 Check out the full agenda:Public Sector EmployeesPlease register here for free: https://7w4m76wajkb.typeform.com/to/QFmGpjnQVendor PartnersPlease apply here: https://7w4m76wajkb.typeform.com/to/I5bQo0dZThanks for reading TechTables! Subscribe for free to receive new posts and support my work.🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/🎙 About the EpisodeOn this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?Listen in for Jane’s thoughts on: * Privacy concerns with generative AI* Looking beyond jurisdictions for best practices* Crafting language and contracts* Top do’s and don’ts for vendor partners* How to balance privacy and innovation* Best advice for future IT professionals and more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/Thanks for reading TechTables! Subscribe for free to receive new posts and support my work. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.153 The Motion Offense: Cybersecurity Strategies That Build Relationships First16 Sep 202300:40:46

Show Notes
Featuring Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council

"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek

🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/

🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/


🎙 About the episode

Cybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:

  • Their experiences in the military and how it has influenced their work in cybersecurity
  • How prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodity
  • The need for relationship-building in the sector, especially in the face of natural disasters or other crises
  • How to go beyond regulatory compliance to implement robust cybersecurity practices that work
  • What is next for protecting the ever-evolving digital landscape
  • And more!


🎙 Q&A Highlights

  • 32:10 Steve Bell, SentinelOne


⭐️ Leave a Review

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You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


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#179: Richard McHattie, Chris Chirgwin, Mike Hojnicki, Don Ingle - Transforming the Resident Experience: Insights from Top County CIOs06 Aug 202400:47:31

EPISODE DESCRIPTION


Richard McHattie, CIO of Maricopa County, Chris Chirgwin, CIO of Santa Barbara County, Mike Hojnicki, CTO of New Castle County, and Don Ingle, Industry Executive Advisor from SAP, share valuable insights into how these technology leaders are reshaping the future of county resident experiences. Discover how their groundbreaking strategies are setting new standards for innovation and transforming community services, promising a future where technology seamlessly enhances daily life.


In this episode, you’ll learn:


 • How counties like Maricopa, Santa Barbara, and New Castle County are revolutionizing resident experiences with digital modernization.

 • The transformative power of AI in enhancing public sector services and support.

 • The importance of collaboration in driving innovation and overcoming IT challenges.

 • Why balancing people, processes, and technology is crucial for successful digital transformation.

 • Strategies for building a high-performance IT culture in hybrid and remote environments.

Full transcript and show notes


Read the full transcript


 • Richard McHattie: LinkedIn

 • Chris Chirgwin: LinkedIn

 • Mike Hojnicki: LinkedIn

 • Don Ingle: LinkedIn

***


TIMESTAMPS


(00:00) Intro

(03:12) Communicating with Elected Officials

(05:48) Project Justification: Costs & Operations

(07:55) People, Processes, & Business Transformation

(10:32) Leveraging AI for Efficiency

(13:10) Clean Data & AI for Process Improvement

(15:48) Analyzing Transcripts & Financials with AI

(18:02) Tech Accessibility for Public Sector

(20:44) Communicating Long-term Value to Leadership

(23:19) Building a Remote Workforce & Accountability

(26:01) Collaboration at State & Local Levels

(28:32) Educational & Government Partnerships in Arizona

(30:58) Multi-jurisdiction Collaboration in Washington

(33:12) Enhancing UX by Shifting Services Online

(36:33) Managing Limited Funding with AI & Tech


WHEN YOU'RE READY


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***

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Ep.152 Transforming Legacy Systems: A CDO & CISO Blueprint for Digitization and Cybersecurity09 Sep 202300:44:25

Show Notes
Featuring Shauna Rogers, CDO, Texas Attorney General, and Celerino Torres, CISO, Texas Attorney General

🔗 Connect with Shauna: https://www.linkedin.com/in/shaunarogers2/

🔗 Connect with Celerino: https://www.linkedin.com/in/celerino/


🎙 About the episode

A favorite part of this Live Podcast Tour in Houston was bringing on someone unplanned who turned out to be a major contributor to the conversations of the day. It’s the beauty of these more intimate events, having the ability to pivot the conversation to what is relevant not two years ago, but that day, in that moment. Listening back to Shauna and Celerino was not unlike catching up with the latest Ahsoka series- between the ebb and flow of one moment as mentor, the next as student- and the importance of being able to stand in either position.

So for all the Star Wars fans out there- Celerino we are looking at you- this episode hyperjumps from our sports themes of late into galaxies not-so-far away, of CISO/CDO topics including:

  • World Between Worlds: Prioritizing the spirit of the law over the word of the law, with security integrated into every aspect of solution architecture
  • “These are not the droids you’re looking for:” The importance of educating employees about safe technology use
  • Addressing data governance in the era of AI and chat platforms through legislative mandates and data classification
  • “Hey, Snips:” The significance of leadership in pushing individuals to achieve their potential
  • Using gamification as a tool to engage and build culture
  • “Help Me…You’re My Only Hope:” The challenge of updating security control policies and staying ahead in the evolving technology and governance landscape
  • And more!


🎙 Q&A Highlights

  • 33:28 Meg Hare, Accenture
  • 35:06 Darrell Tompkins, CIO, Texas Water Development Board
  • 37:55 Mark Kochanski, Snowflake
  • 40:10 Chris Humphreys, Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


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Ep.151 From the Red Zone to the End Zone: CISO Cyber Strategies that Won't Bust Your Bracket with Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona06 Sep 202300:35:14

Show Notes
Featuring Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State Arizona

We're all talking to the same people... How do we replicate that out to those other entities and then help give them the resources to do it? ~ Ryan Murray

I'm not the CTO; I'm the Chief Trust Officer... You can achieve [that] through the people and the relationship and then the trust that you build with them. ~ Krishna Edathil

I think cybersecurity really starts with the basics... It's about blocking and tackling like the core basics and fundamentals of football. ~ Tim Roemer


🔗 Connect with Tim: https://www.linkedin.com/in/tim-roemer-590279192/

🔗 Connect with Ryan: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Krishna: https://www.linkedin.com/in/krishnaedathil-779333142/

As fall gets into swing, we shift this episode’s sports focus to football and its many relevant analogies to the world of cybersecurity. Tim, Ryan, and Krishna share about the commonalities and differences across Arizona and Texas in their cybersecurity stances and plays. Similar to football, the best defensive plays are where every team player knows their gap assignment before the ball is ever snapped. Listen in as we learn about the importance of community and agency collaboration and insights on the best ways to stop the run, including:

  • The Big Game: Arizona vs. Texas: Plays and Cyber Strategies
  • Pre-season Training: How to strengthen cybersecurity posture through training and educating team employees to recognize and respond to threats
  • On the Field: Why the best defensive schemes often include the ability to shift from one front to another
  • Boosters Club: The importance of building trust among stakeholders, including public and private sector entities
  • Next Season’s Draft Picks: How new team members bring fresh perspectives and the ability to innovate quickly, potentially accelerating technology adoption and modernization efforts
  • And more!


🎙 Q&A Highlights

  • 29:05 Meg Hare, Accenture
  • 30:58 Chris Humphreys, The Anfield Group


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


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Ep.150 The CIO Team Captain's Unwavering Passion for Victory Featuring Sindhu Menon, CIO, Harris County31 Aug 202300:27:03
It was the end of an incredible but long day of interviews at our Houston Live Podcast Tour, and we were thrilled to end on a quiet but powerful note with this episode. The room was packed to standing room only as Sindhu’s team drove across town to support their team captain, and it was obvious the admiration went both ways. Join us as we tap into Sindhu’s wisdom and experience on topics including: There's no one-size-fits-all solution to the broadband access challenge; the complexity requires innovative and collaborative public and private partnerships How to create team unity by aligning individual career goals with your organization's initiatives Anticipating challenges, such as natural disasters or incidents, that require coordinated regional response efforts Empowering your team to balance work responsibilities with personal/family commitments for higher productivity and commitment to their roles Harris County's Transformation Initiatives And more!
Ep.149 CIO Playbook: Proactive Strategies for Customer Service Success28 Aug 202300:30:30

Show Notes
Featuring John Fowler, CIO, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing & Regulation, and Darrell Tompkins, CIO, Texas Water Development Board

🔗 Connect with John: https://www.linkedin.com/in/john-fowler-1182926b/

🔗 Connect with Kenny: https://www.linkedin.com/in/kenny-wright-a50990a3/

🔗 Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/


🎙 About the episode

In honor of our Live Podcast Tour taking place during the NCAA Final Four Tournament in Houston, we were curious about whether, like Tournament-winning coaches, CIOs also have go-to plays and strategies to help them win in the technology end-user service game. John, Kenny, and Darrell opened up their playbooks to share with our listeners a bit about how they coach their teams to best serve their communities of reach, including:

  • The tip-off: Customer-Centric Approach
  • Under-the-basket inbound play: Anticipating Customer Needs
  • “Sub!”: The importance of change management
  • Half-time locker room talk: Long-Term Vision to win
  • Full-court press: Vendor Partnership Qualities
  • And more!

🎙 Q&A Highlights

  • 19:07 Meg Hare, Accenture
  • 22:50 Joe Toste, TechTables
  • 27:59 Kindra Allen, Deloitte


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏


🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

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Ep.148 Cybersecurity Defenders Unite: The Do's and Don'ts of Protecting Real People in Real Time25 Aug 202300:35:50

Show Notes

🔗 Connect with Dr. Chris Mitchell: https://www.linkedin.com/in/christopher-p-m-b4130b168/

🔗 Connect with Ryan Murray: https://www.linkedin.com/in/ryan-murray-az/

🔗 Connect with Jeremy Deckert: https://www.linkedin.com/in/jeremydeckert/

🎙 About the episode

You have to start with a risk assessment and oh, we're not defending against ghosts, right? - Dr. Chris Mitchell

"We don't necessarily need all of this fancy machine learning stuff. It helps us respond to machine-based threats at machine-based time. But when you're not patching those Windows XP machines that still live on your network, when you're not teaching your users and your people about what the threats are that exist out there and how not to click on a phishing email and how to report these things to someone that can do something with them… All that fancy machine learning goes out the window, right? It just doesn't really help." - Ryan Murray

In this episode, we dive into themes such as leveraging technology to address skill shortages, effective collaboration, intelligence-driven cybersecurity, the importance of investing in cybersecurity, and more, including:

* Leveraging AI and ML to Address Cyber Skill Shortages

* Effective Collaboration for Strong Cybersecurity

* Cybersecurity Intelligence and Threat Analysis

* Human-Centric Approach to Cybersecurity

* Importance of Collaboration and Support between the Bigs and the Littles: From State to City to Community

* Diverse Paths to Enter the Cybersecurity Field: Fostering Creativity and Adaptive Thinking in Cybersecurity

* Addressing Misunderstandings and Imposter Syndrome in Cybersecurity

* and more!

🎙 Q&A Highlights

* 22:30 - Lisa Kent, CIO, City of Houston

* 23:25 - Summer Xiao, Deputy CIO, City of Houston

* 29:13 - Brady Haarmeyer, Nagarro

* 31:08 - Todd Lever, Qualtrics

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

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#147: Lisa Kent & Summer Xiao – End-to-End User Experience: Bracket-Busting CIO Strategies That Work24 Aug 202300:47:20

Featuring:

  • Lisa KentCIO, City of Houston
  • Summer Xiao, Deputy CIO for Enterprise Applications and PMO, City of Houston


Summary: Join Lisa Kent and Summer Xiao as they share their journey of transforming public sector technology in America's fourth-largest city, revealing how they tackle challenges from digital equity to emergency preparedness. Through their candid discussion, they demonstrate how effective leadership, strategic communication, and a mission-driven approach are revolutionizing government technology services while building resilient, high-performing teams.


In this episode, you'll learn:

  • How the City of Houston breaks down departmental silos to deliver better customer experiences
  • The critical role of "one team" meetings in aligning business users, IT teams, and vendors
  • Strategies for managing technology transformation during crisis events like COVID-19
  • Innovative approaches to solving digital equity challenges in urban environments
  • How to build and retain talent in public sector technology roles


TIMESTAMPS

(00:00) Welcome and introductions

(01:30) Lisa Kent's journey from electrical engineering to city CIO

(05:02) Breaking down silos in large organizations

(09:31) Summer Xiao's background and leadership philosophy

(13:40) HR One project: Leadership lessons and team alignment

(21:54) The "one team" approach to project management

(25:20) Recruiting talent and sharing mission impact

(30:08) Emergency preparedness and continuity planning

(34:13) Collaboration with peer cities and best practices

(37:43) Smart Cities initiatives and digital transformation

(39:10) Digital equity and broadband access challenges

(41:39) Resource management and internship programs

(44:07) Legacy impact and future aspirations

 

→ #180: J.R. Sloan, Ryan Murray & Doug Lange – Arizona State CIO, CISO & Former CSO Talk AI

 

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Ep.146 UCF Straight Talk: Generative AI, Cybersecurity, Digital HigherEd & More17 Aug 202300:36:31

Show Notes

🔗 Connect with Matthew: https://www.linkedin.com/in/matthewjetthall/

🎙 About the episode

On this episode of The Public Sector Show by TechTables, we follow Matthew's journey from investment banking to HigherEd IT as he guides us through the twisty-curvy roads of driving innovation and spearheading transformation strategies in the digital landscape of universities, including: 

* Matthew's background from Investment Banking to HigherEd 

* Count Your Costs: The importance of knowing your assets and their costs 

* Compensation Matters: Creative ways to engage your workforce 

* Embracing AI: Narrative, Generative, and other AI-driven tools that are reshaping various industries, including education and content creation 

* The Power of Good People: How to build a capable team that understands their roles to better navigate complex technology landscapes 

* Assessing Risk: How UCF approaches security by utilizing frameworks such as the NIST Cybersecurity Framework and ISO 31000 to prioritize protection and response strategies, and more! 

⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Ep.145 The Power of Collaboration: How Coral Gables and Ft. Lauderdale are Growing Stronger Together14 Aug 202300:28:12

Interview with Tamecka McKay, CIO, City of Fort Lauderdale & Raimundo Rodulfo, CIO, City of Coral Gables, from the Orlando Live Podcast Tour at the Loews Portofino Bay Hotel on Saturday, March 18th

Show Notes

Welcome to this episode of The Public Sector Show by TechTables! We dive into a fascinating discussion with Tamecka McKay, CIO of the City of Fort Lauderdale, and Raimundo Rodolfo, CIO of the City of Coral Gables, as they discuss the critical importance of collaboration and innovation in driving digital transformation within local government in Florida. 

From discussing smart city initiatives to the impact of relationships and collaboration with peers and other industry leaders, this episode sheds light on the powerful strategies shaping the future of public sector technology.


Timestamps

00:00 Introduction

10:28 The criticality of focusing on people in the public sector

11:00 Importance of building and investing in relationships

12:00 Collaborating with peers

13:00 The human aspect of government work

14:00 Collaboration between government CIOs and outside industries

15:00 Leveraging podcasts to network with CIOs

15:34 Q&A Jamie Grant, CIO, State of Florida

18:25 Q&A Lacey Elmage, Inspire CIO

19:25 Q&A Jeremy Rodgers, CISO, State of Florida

24:00 Measuring team performance with scorecards


Quotes

"Most of our challenges are relatable. How much more can we accomplish by leveraging the power of sharing information, knowledge, sharing, partnerships, relationships Again, starting with people." - Tamecka McKay, CIO, City of Fort Lauderdale

"Our most important capital is the human capital." - Raimundo Rodolfo, CIO, City of Coral Gables

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Ep.144 Don't Fumble the Ball: Pro Secrets of Successful IT Teams11 Aug 202300:40:25
Shoutout to Lacey Elmange, Executive Director, SouthFloridaCIO at InspireCIO, for introducing us!Interested in attending the San Antonio Live Podcast Tour Experience?Checkout the agenda below:Ready to Register? Email me at joe@techtables.com.🔗 Connect with Frank: ⁠https://www.linkedin.com/in/frank-quintana-231b903/⁠🎙 About the episodeJust in time for the NFL season! On this episode of the Public Sector Show by TechTables, we get a sneak peek into Frank's ultimate playbook for building out winning IT teams. Frank leads us from his time helping restructure the IT department for the Miami Dolphins (if you can teach it, you understand it) to his present work at the City of Miami Beach as he coaches us through the importance of sharing the ball and fostering cross-functional teams for effective collaboration, including: * Family influence on team building* Lessons from the Miami Dolphins* Using cross-functionality to break internal barriers* How to hand off the ball for the win* IT successes at Miami Beach and more! 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠Website ⁠https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.143 The Purple Cow: Transform IT by Being Remarkable03 Aug 202300:50:31
🔗 Connect with Anushree: ⁠https://www.linkedin.com/in/anushree/⁠🎙 About the EpisodeIn this episode, we explore Anushree's passion for empowerment, health, and taking risks in the realms of technology and government including:* Lessons from The Purple Cow and PepsiCo* Breaking the 12-Hour Workday Cycle for Health and Success* Top Concerns in Child Support and Child Welfare IT today* Technology Transformation Projects: Landing is Mandatory* Empowering Women with Different Backgrounds* How to Get Back Up After Failure* Trailblazing for the Right Reasons* Unlocking Success: Essential Steps for Young Women Entering IT and Government🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTables LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
#178: Joe Toste – Behind the Mic: Insights from My First 100 CIO & Tech Leader Interviews [TASSCC 2022 Special Re-Release]04 Aug 202400:41:01

EPISODE DESCRIPTION


Join Joe Toste (hey that's me!), host of The Public Sector Show by TechTables, as he shares insights from his journey interviewing over 100 public sector CIOs, CISOs, and technology leaders. Known for his engaging storytelling and deep understanding of the public sector, Joe dives into the lessons learned from these leaders who are driving change and innovation.


In this episode, you’ll discover:


 • The power of mission-driven leadership in the public sector

 • How to foster effective communication and collaboration within teams

 • Innovative problem-solving strategies that can transform organizations

 • Personal stories from Joe’s experiences that illustrate key leadership lessons


Full transcript and show notes


KEY TAKEAWAYS


 • Mission-Driven Leadership: The importance of having a clear purpose and how it inspires leaders to push through challenges and create meaningful impact.

 • Communication & Collaboration: Discover how fostering an open and collaborative culture can lead to innovative solutions and stronger teams.

 • Empowering Your Team: Trust and empower your team members to make decisions, encouraging ownership and accountability.

 • Innovative Problem-Solving: Learn the importance of asking “how” questions to unlock new possibilities and drive change.


Recommended Resources:

  • Team of Teams by General Stanley McChrystal, 
  • Extreme Ownership by Jocko Willink and Leif Babin

***

WHEN YOU'RE READY


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🤝 Looking to increase brand affinity?

Promote your company to a highly engaged audience in the public sector State, Local, and Higher Education (SLED) market with over $10 billion+ in IT spending. Our newsletter boasts an impressive 80% email open rate and a 10% click-through rate, far exceeding industry averages of 30% and 1%.

Reach top public sector technology C-Levels like those at SentinelOne, Verizon, and SAP. Schedule a call to learn more, or email joe@techtables.com.


***

CONNECT
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***

PARTNERS

Thanks to our friends at SentinelOne for being our 2024 Podcast & Newsletter Partner

SentinelOne: Learn how SentinelOne empowers this state to stay secure or click here: https://assets.sentinelone.com/ghe/sentinelone-empowers

Verizon Frontline: The advanced network that keeps first responders connected when it matters most.

Check out the solutions built for first responders or click here: https://www.verizon.com/business/solutions/public-sector/public-safety/

SAP: Driving digital transformation in cities like Copenhagen. See how they’re making digital strides.

Download the Case Study Now or click here: https://www.sap.com/documents/2021/02/10c410bc-cc7d-0010-87a3-c30de2ffd8ff.html


***

SAY THANKS

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Ep.142 Challenges and Successes of Modernizing Montana's Systems and Services10 Jul 202300:21:19
She has been with the state for 30 years and enjoys spending time with her family and friends, as well as the Montana outdoors. She loves Starbucks coffee (Americano and Dark Mochas).🔗 Connect with Kim: ⁠https://www.linkedin.com/in/warren-kim-5a8617a7/⁠🎙 In Today’s Episode with Kim Warren, We Discuss:* Modernizing the state's systems and services* Digitizing everything, including thousands of forms* Low code, pro code platforms used for rapid development and delivery* Faster and easier transactions for citizens* The team's success is attributed to their open-mindedness, innovation, and willingness to learn* The new Unemployment Insurance system and more!🤝 And a big thank you to our brand partners who keep this podcast free to the listener:⁠Nagarro⁠ is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at ⁠joe@techtables.com⁠.⭐️ Leave a ReviewIf you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.141 Boosting Business: Unveiling Florida's Blueprint for Technology & Leadership Innovation with Secretary Melanie Griffin, Secretary of the Florida Department of Business & Professional Regulation and Laura DiBella, Secretary of Commerce/President and CEO at Enterprise Florida03 Jul 202300:30:41

🎞️ Show Notes

In today's episode, we dive into the intersection of innovation, leadership, and regulation with Florida's top officials— Melanie Griffin, Secretary of the Florida Department of Business & Professional Regulation, and Laura DiBella, Secretary of Commerce at Enterprise Florida—as they shed light on Florida's thriving tech landscape and how aggressive policies and deregulation under Governor DeSantis are attracting businesses and fostering a booming economy. Join us as we explore the tangible effects of AI and public-private partnerships on the state's growth trajectory and employment opportunities, bringing insider perspectives on driving workplace innovation right from the heart of the Sunshine State.

🔗 Connect with Melanie & Laura:


Melanie Griffin - ⁠https://twitter.com/melaniesgriffin⁠ & ⁠https://www.linkedin.com/in/melanie-s-griffin-esq-93393044/⁠

Laura DiBella - ⁠https://twitter.com/FollowMeToFL⁠ & ⁠https://www.linkedin.com/in/lauradibella/⁠


📚 Timestamps

02:12 - Laura DiBella's journey: From real estate to shaping Florida's economic landscape
04:47 - Unpacking Florida's unique venture strategies with the Florida Opportunity Fund
09:28 - The art of regulation: Balancing economic growth with tech-driven efficiency
13:04 - How employee morale and modernization coalesce in the Department of Business & Professional Regulation
16:57 - Melanie Griffin's robust background merging law, business, and political science
22:38 - Prioritizing professional standards and efficiency gains via AI in real estate
24:50 - Morgan Wright's insights on embracing change and striving for an ideal operational state
29:02 - Laura DiBella on fortifying Florida's economic future through alliance and cooperation
31:25 - Acknowledging Florida's magnetic pull for new residents and businesses
33:48 - Tech advancements fueling dynamic growth in the Florida business sector
36:10 - Exploring the AI revolution across non-traditional fields and its untapped potential
38:22 - Brazil's synergy with Florida's Trade Ecosystem: Cultivating Talent and commerce
40:54 - The master plan: Sustaining Florida's ascent through industry collaboration and smart regulation


💎 Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠

Website ⁠https://www.techtables.com/

Ep.140 Lessons in Emergency Management and Enterprise Cybersecurity: Insights from Hurricane Ian with Jamie Grant, CIO, State of Florida & Jeremy Rodgers, CISO, State of Florida29 Jun 202301:13:50

🎙 About the Episode

Welcome to The Public Sector Show by TechTables, where Jamie Grant, CIO, and Jeremy Rodgers, CISO of the State of Florida, dive into the complexities of innovating excellence in cybersecurity during crisis management, reflecting on the proactive strategies implemented during Hurricane Ian, such as the swift integration of Starlink technology and emergency response systems. 

Are you prepared to effectively communicate during a natural disaster? Join us as we explore the critical lessons learned from Florida Digital Service in the wake of Hurricane Ian. 


Diamond Sponsor: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠⁠https://www.sentinelone.com/⁠⁠

Timestamps

0:00 - Intro
03:50 - Innovating cyber security strategies with Jeremy Rodgers
06:15 - Implementing Starlink amidst crises and the security implications
09:40 - Jamie Grant's approach to rewriting the state CIO job description
12:27 - The ethos of accountability and excellence in Florida's tech efforts
18:05 - The correlation between reliable sports coaching and team dynamics in tech fields
20:33 - Jeremy Rodgers on the influential leadership insights from "Connecting the Dots"
22:58 - Digital components of disaster response: Jamie Grant on Hurricane Ian's case study
26:44 - Emergency preparations and bureaucratic agility in technology deployments
30:21 - Embracing the startup mindset in public service for tech advancements
33:26 - Dealing with 'Moat Dragons' in cybersecurity and ensuring enterprise reliability
36:15 - Jamie Grant on building an enterprise security system from the ground up
39:04 - Discussing the transformation in public sector talent and operation strategies
42:49 - The discussion on cybersecurity posture and agency collaborations in Florida
46:34 - Talent investment and overcoming bureaucracy for innovations in government
50:18 - The proactive and team-centric culture for a successful digital government
53:12 - Andrea Sherwood on regulatory compliance versus innovation in cybersecurity
55:47 - Establishing an Enterprise CRM in the aftermath of Hurricane Ian
58:33 - Overcoming accessibility and security challenges in technology post-disasters
01:00:43 - Valuing product developers over excessive management layers in tech structures
01:03:57 - Recap and takeaways on cybersecurity collaboration efforts
01:07:02 - Addressing cybersecurity threats and fostering a collaborative agency culture
01:10:16 - Jason Moreno's question on addressing retiring IT workforce and certification gaps
01:13:20 - Closing thoughts and the importance of hope and meritocracy in cybersecurity


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/

Ep.137 Modernizing California's 911 System & Building High-Performance Teams with Michelle Geddes, CIO of the San Francisco Dept. of Emergency Management23 Jun 202300:28:53
"We're being asked to move away from this on-premise environment to a cloud-based environment. And I will say it is the way of the future, but it is slow moving."


📬 Subscribe to the newsletter

In today’s The Public Sector Show by TechTables, Ep.137 Modernizing California's 911 System & Building High-Performance Teams, Michelle (Malik) Geddes, CIO of the SF Dept. of Emergency Management, and I discuss:

• Michelle Geddes' expertise in building high-performing teams

• The California plan to move the 911 system to the cloud

• Challenges in modernizing and moving the 911 system to the cloud

• The importance of strong vendor partnerships in maintaining critical systems

•Verizon's role in providing support during emergency incidents

•Benefits of establishing good relationships with vendors

•The need to move backup systems to the cloud

•The importance of reliable communication during emergency incidents

•The upcoming Women in Technology forum for government employees in San Francisco

⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know who you want to see next on the podcast in your review. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables

Ep.139 Building a Secure Future: Building North Carolina's Cybersecurity Talent Pipeline with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Rob Main, State Chief Risk Officer, State of North Carolina06 Jun 202300:33:24

Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Rob Main, State Chief Risk Officer, State of North Carolina

🎙 Show Notes


In today's engaging episode of The Public Sector Show by TechTables, we're joined by North Carolina's cybersecurity duo, Rob Main and Jim Weaver, to dive into the state's innovative Cyber Pathways approach and the CyberStart in America program, which is reshaping the future of cybersecurity talent development. 

We explore how Executive Order 254 is forging impactful public-private partnerships to tackle over 21,000 job vacancies and why boosting cybersecurity in North Carolina hinges on inclusivity and community engagement. 

Tune in to uncover the crucial role of the Joint Cybersecurity Task Force in fortifying the state's defenses and the unique contributions of both high school and college students to the evolving cybersecurity landscape.

Timestamps

00:27 - The Cyber Pathways program offers internships and apprenticeship opportunities to North Carolinians, including high school students and transitioning military members.

02:02 - Building relationships and partnerships is crucial for achieving success in cybersecurity.

04:19 - The program aims to bridge the gap between high school and college students to provide a more inclusive experience.

06:07 - It's important to have long-term, recurring funding to ensure the stability and continuity of cybersecurity efforts.
06:30 - SentinelOne's commitment to North Carolina's cybersecurity

07:52 - Sustainability in cybersecurity programs is essential, and relying on one-time funding sources is not recommended.
13:40 - Jim Weaver explains the impact of the CyberStart in America program on students
18:05 - Tapping into high school and college talent for cybersecurity workforce development
21:50 - Challenges of ensuring secure data exchange and overcoming stakeholder perspectives
26:18 - Insights into nurturing talent and enhancing cybersecurity outreach across the state
30:33 - Cybersecurity workforce gaps and the role of apprenticeships and internships

Powered by: SentinelOne

SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.

To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏

🔗 Connect with TechTables

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠
LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠
Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠
Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/⁠
Website ⁠https://www.techtables.com/


⭐️ Leave a Review

If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!

You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 

LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/

Ep.138 Breaking Burnout in the Public Sector (3 Insights to Not Miss!) with Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas04 Jun 202300:42:50

Featuring Jim Weaver, Secretary for Information Technology / State CIO at the State of North Carolina & Mandy Crawford, CIO, State of Texas

In this episode, we explore how Jim's military background shapes his leadership in the IT sector, the pursuit of diversity in the workforce, and innovative strategies to tackle digital transformation, connectivity, and cybersecurity in their respective states.

Timestamps

00:00 Leaders & managers must prioritize self-care. Social interaction is crucial for mental well-being.

06:37 Encourage breaks, limit meetings, and set boundaries.

12:57 Emphasizes diversity, teamwork, and cyber security importance.

13:43 Military and state government collaboration benefits all.

18:13 Opportunities for veterans, returnships in the workforce.

20:31 Translating military skills for civilian jobs is important.

24:01 Importance of agency culture in the public sector.

28:57 911 operators face challenges and need better support.

30:10 Interacting, listening, and making a real impact.

36:05 Improving government interaction and connectivity in North Carolina.

37:25 Colleague explores self-sovereign identity and privacy.

40:27 Challenges in transitioning to public cloud services.

Powered by: SentinelOne


SentinelOne redefines cybersecurity by pushing the boundaries of autonomous technology —with its singularity XDR platform— SentinelOne is the leader in endpoint protection and beyond. Simply put, they stop the bad guys.


To learn more about SentinelOne, check out ⁠https://www.sentinelone.com/⁠


⭐️ Leave a Review


If you enjoy listening to the podcast, ⁠please do leave a 5-star review on Apple Podcasts⁠ and let us know in your review who you want to see next on the podcast. Thanks!


You can also Tweet us on ⁠@thejoetoste⁠ and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏


🔗 Connect with TechTables 


LinkedIn TechTables ⁠⁠⁠https://www.linkedin.com/company/techtables/⁠⁠⁠

LinkedIn - Connect with Joe! ⁠⁠⁠https://www.linkedin.com/in/jtoste/⁠⁠⁠

Twitter ⁠⁠⁠https://twitter.com/thejoetoste⁠

Follow us on Instagram! ⁠https://www.instagram.com/techtablespodcast/

Ep.137 The Power of RPA (and Why We Shouldn't Fear Automation in Government) with Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo30 May 202300:41:08
And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In the Public Sector Show by TechTables, Jim Walker, Advisory Board Member & fmr. VP, Public Sector at Roboyo discusses the benefits of Robotic Process Automation (RPA) in the public sector. Examples include Ohio's use of a bot to streamline the process of adding newborns to Medicaid, New York's use of RPA to handle a surge in unemployment claims during the pandemic, and Georgia's use of RPA to automate the renewal process for food stamp recipients. Jim emphasizes the importance of humanizing bots and personalizing them to make them more valuable to employees. He encourages government agencies to embrace automation to serve citizens better - Make America Great by Building Back Better with intelligent automation.Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> ソ https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.136 GovTech Trends and Predictions with Brian Chidester, Host of the Government Huddle Podcast30 May 202300:48:31
Brian Chidester, the Global Public Sector Marketing Executive and host of the Government Huddle Podcast joins Joe Toste on The Public Sector Show by TechTables to discuss the intersection of emerging technologies and the public sector. Through discussions with government executives about strategies and challenges and interviews with Navy SEAL leaders and top gun pilots, Brian provides valuable takeaways for leadership, job approaches, and personal growth. Brian discusses the trend of younger generations moving into leadership roles within government, the benefits of open-mindedness and empathy, and the impact of technology on recruitment and retention. Overall, they explore the potential for emerging technologies to improve outcomes in the public sector and drive positive change. Join the conversation as they delve into the concept of getting 1% better every day, the value of compounding growth, and the importance of habits in achieving success. Connect with Brian on LinkedIn - https://www.linkedin.com/in/abchidester/ https://www.governmenthuddle.com/ Get new episodes directly in your inbox - We send updates every week and bonus content over the weekend. Join the newsletter and show —> https://www.techtables.com/ Listen on: 🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549 🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A) Follow us: LinkedIn TechTables https://www.linkedin.com/company/techtables/ LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/ Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.135 The New Frontline: Defending Critical Infrastructure in the State of Florida with Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida at University of South Florida30 May 202300:32:35
And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.In this episode of The Public Sector Show by TechTables, Emilio Salabarria, Deputy Senior Executive Advisor at Cyber Florida, discusses Florida's critical infrastructure risk assessment. Emilio emphasizes the significance of cybersecurity and the challenges associated with engaging both private and public sectors in the assessment process. He shares Cyber Florida's innovative grassroots campaign aimed at fostering participation and collaboration statewide. If you're in Florida, don't miss the opportunity to attend the upcoming CyberWorks tabletop exercise in Hillsborough County on June 9th, where Emilio will provide free lunch. For more information, email esalabarria@cyberflorida.org.Timestamps:(00:00) Introduction(01:00) Critical infrastructure risk assessment mission(02:30) Importance of building relationships to get participation(03:45) Grassroots campaign through CyberSecureFlorida.org(05:00) Establishing a baseline for the state of Florida(05:53) Need for detailed cyber security help(08:30) Use of Idaho National Lab's cybersecurity evaluation tool(11:10) Importance of ransomware readiness assessment(20:11) Collaboration with Florida Digital Service(21:30) Success stories of tabletop exercise for small and medium counties(25:00) CyberWorks Workshop on June 9th, 2023, at 5:30pmGet new episodes directly in your inbox - We send updates every week, and bonus content over the weekend. Join the newsletter and show —> ソ https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.134 Putting People First: How to Create a Culture of Trust and Transparency with Glenn Hasteadt, IT Director, County of Onslow23 May 202300:44:21
And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Ready to take your leadership skills to the next level? In today's podcast episode on The Public Sector Show by TechTables, Glenn and Joe share their invaluable experiences and insights on how servant leadership can drive organizational success. By prioritizing the team, supporting their growth, and creating a culture of trust, you can build a team that is invested in the mission and each other.Glenn stresses the importance of every action matching the commitment shown to the team, with humility and a focus on putting the team first. He also tells us about his upcoming book on effective leadership, which promises to be an invaluable resource for anyone looking to grow their skills.Joe discusses his experiences coaching high school basketball and the importance of prioritizing the team dynamic over individual egos. But it's not just about sports - he dives into understanding the needs of end-users and customers in public sector services, and why empathy is so crucial for building trust.This episode is brimming with practical tips and a wealth of knowledge on how to create a culture of trust, respect, and mutual support in any team environment. So tune in and let Glenn and Joe inspire you to become a true servant leader!Timestamps:(01:39) Focus on culture(02:17) Importance of creating a great culture for long-term success(05:10) Joe reads an excerpt from "The Culture Code" by Daniel Coyle(13:22) Emotional safety and the importance of team success over individual success(30:41) Commitment to the team and servant leadership(40:13) The importance of trust in leadership(40:59) The importance of empathy in building trustWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
#177: Ryan Murray, Ralph Johnson, Owen Zorge, Cátia Pereira - Building Resilient Cybersecurity: Strategies for Teams, Tech, Talent in the Public Sector18 Jul 202400:56:40

Recorded at the 2024 Phoenix Live Podcast Tour at GMI on April 1st to 3rd.

Featuring:


In this episode you'll learn:

  • Building Statewide Cybersecurity Programs: How the State of Arizona has implemented its Cyber Readiness Program to support local governments with advanced cybersecurity tools, improving overall security posture and resource allocation.
  • Fostering Collaboration in Cybersecurity: Insights into how the State of Washington is overcoming mistrust between state and local entities through collaborative initiatives and grant programs to enhance cybersecurity measures across jurisdictions.
  • Effective Cybersecurity Partnerships: Real-world examples from the City of Chandler on the benefits of collaborative purchasing and support systems, and how working with state programs can lead to significant improvements in local cybersecurity defenses.
  • Public-Private Sector Partnerships: The role of companies like Kiteworks in facilitating secure communication and data sharing within public sector organizations, highlighting successful implementations and scalable solutions.
  • Addressing Workforce Challenges: Creative strategies from Arizona and Washington on how to tackle the cybersecurity talent gap, including eliminating degree requirements, providing on-the-job training, and engaging with educational institutions to build a future-ready workforce.
  • Harnessing Emerging Technologies: Practical applications of AI and machine learning in cybersecurity for anomaly detection and autonomous vulnerability management, and the importance of balancing innovative tech adoption with fundamental security practices.
  • Leadership and Strategic Insights: Perspectives from top CISOs on managing cybersecurity in state and local governments, the importance of trust and collaboration, and strategies for continuous improvement in an evolving threat landscape.


Full transcript and show notes

Ryan's LinkedIn

Ralph's LinkedIn

Owen's LinkedIn

Cátia’s LinkedIn


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RECOMMENDED EPISODES

#173: Doug Ducey, 23rd Governor of Arizona

#174: Jack McCain & Tim Roemer - National Security from State to Local Governments
#175: Ralph Johnson, Allen Ohanian, Martha Goodwin, and Dr. Muriel Reid – The Human Firewall: Cybersecurity's Next Frontier
#176: Lester Godsey, Christian Taillon, Tina Carkhuff, and Gary Depreta - Weaving the Cybersecurity Tapestry: The Art of Public Private Collaboration


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Ep.133 Redefining HigherEd: A Conversation with Phil Komarny, CIO, Maryville University of Saint Louis17 May 202300:31:50
And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we hear from Phil Komarny, CIO, of Maryville University of Saint Louis, where he is focused on revolutionizing education through personalization and data. He discusses how Maryville is using collective technology to create a more engaging digital experience for its learners, and how he envisions a future where educational data is used to create personalized learning journeys for every student. He also emphasizes the importance of leadership and courage in driving change and innovation in higher education.Timestamps:(00:00) - Introduction(00:38) - Phil's background and the mission of Maryville University(03:35) - Personalized learning journeys and the importance of understanding student data(08:41) - Leveraging technology to create lifelong relationships with students(11:35) - The role of AI in creating personalized learning journeys(14:23) - The importance of leadership and courage in higher education(18:12) - Maryville's approach to innovation and change(20:29) - The role of collective technology in empowering educators and learners(24:45) - Phil's advice for technology leaders(27:23) - The benefits of automation and AI in higher education(29:27) - Conclusion and where to find PhilWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.132 The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami12 May 202300:39:22
***Shoutout to Digital Era Group and FIU for hosting Secure Miami on May 4th, 2023, and having Joe Toste host a panel.Also a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we hear from Joe Toste's panel discussion on The Future of Public Cloud Security: Emerging Technologies and Trends at Secure Miami.Timestamps:(00:00) Introduction(01:55) Helvetiella Longoria discusses securing a multi-cloud environment(05:30) - Andrew Phillips discusses the pros and cons of securing a multi-cloud environment(06:49) - Michelle Jackman discusses trends and challenges in multi-cloud security(11:00) Julie O'Brien introduces herself and discusses securing a multi-cloud environment(12:13) Helvetiella Longoria discusses challenges in securing higher education environments(15:41) Andrew Phillips discusses financial and cost optimization in public cloud security(16:08) "You can't secure what you don't know you have" - Andrew Phillips(21:50) "You have to take a holistic approach" - Michelle Jackman(25:49) "It's a shared responsibility" - Helvetiella Longoria(34:22) "It's a people problem" - Joe TosteWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Innovating Through Curiosity with Renee Wynn, fmr. CIO, NASA03 May 202300:51:54
A big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on some of their most strategic technology projects. Nagarro offers expertise in Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more. To learn more, check out www.nagarro.com.Today on The Public Sector Show by TechTables, we talk about lessons from NASA and EPA on curiosity, mentorship, cybersecurity, breaking barriers, and more with Renee Wynn, fmr. CIO, NASA.Connect with Renee: https://www.linkedin.com/in/renee-wynn-8935a24/Timestamps:(00:00) Intro(02:41) EPA and the Simpsons(06:36) Entrepreneurial Financial Lessons(13:48) Keeping a Childlike Curiosity(19:48) Cybersecurity from Earth and Space(27:15) Legacy IT: The Good & Bad(31:26) The CIO Iterative Process(36:19) How to Find & Maintain Team Cadence(40:43) How to Pivot from Missed Opportunity(50:41) OutroWe send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.Sign up for Behind the Mic by TechTables https://www.techtables.com/Listen on:🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)Follow us:LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetoste This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Ep.130 Helping Communities Thrive with Rob Lloyd, Dep City Manager and Khaled Tawfik, CIO, City of San Jose27 Apr 202300:38:21

Today on The Public Sector Show by TechTables we talk about making space for others to succeed, what separates good from great CIOs, using empathy to build a Smart City, and more with Rob Lloyd, Deputy City Manager, and Khaled Tawfik, CIO, City of San José.

Connect with Rob: https://www.linkedin.com/in/roblloyd/
Connect with Khaled: https://www.linkedin.com/in/iktawfik/

Timestamps

00:00 Intro
06:04 The Best Boba in San Jose
08:34 How to Hire Your Replacement
11:25 Making Space for Success
13:05 What Separates Good from Great CIOs
17:04 Jumping into the Role of CIO
18:55 Building a Smart City, Empathy-First
20:31 Broadband and Digital Empowerment
22:12 San Jose's Start-Up Mentality
27:33 Top Takeaways from CIOs
37:08 Outro
We send out a free weekly podcast and a newsletter highlighting human-centric stories from public sector CIOs, CISOs, and technology leaders across federal, state, city, county, and higher education.
Sign up for Behind the Mic by TechTables https://www.techtables.com/
Listen on:
🎙️ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-sector-show-by-techtables/id1661752549
🎙️ Spotify: https://open.spotify.com/show/0bFQBsDwKJkdNk2qENkhNL (timestamps, audience Q&A)
Follow us:
LinkedIn TechTables https://www.linkedin.com/company/techtables/
LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/
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