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SaaS Simplified Podcast - The 3-Pronged-Approach to SaaS Sales

SaaS Simplified Podcast - The 3-Pronged-Approach to SaaS Sales

Michael Feichtner

Business

Frequency: 1 episode/34d. Total Eps: 38

Spotify for Podcasters
Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following: First, you need to Gain the Benefit of the Doubt from your prospect during the Information Gathering Phase. Second, you must Maintain Momentum with your Champion during the Proof Phase. And Third, you need to Seal the Deal with your Decider during Negotiations. I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales. // Michael Feichtner
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#37 - Hello SaaS Sales Rep—Customer Stories, Part 1: From First Call to First Spark

Episode 37

mardi 13 mai 2025Duration 09:23

Hello SaaS Sales Rep,

In this episode, learn how to turn discovery calls into real conversations by using short, relevant Customer Stories. I’ll share a five-part framework to help you earn trust fast—without pitching.


➕ More of my work can be found here:

You can find more of my content on:

If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

// Michael Feichtner

#36 - Don’t Knee-Jerk Your Pricing – A SaaS Strategy Talk with James D. Wilton

Episode 36

mercredi 9 avril 2025Duration 53:06

Hello SaaS Sales Rep,

This episode is a conversation with James D. Wilton. James has more than 12 years of experience consulting in the XaaS industry on the subject of pricing. He is the author of Capturing Value and the founder of Monevate, where he helps SaaS companies unlock growth through smarter pricing strategies. With deep expertise in monetization, James brings a fresh, structured approach to turning pricing into a growth lever. He definitely helps us simplify SaaS pricing and offers guidance on how not to make knee-jerk decisions—something he mentions a few times throughout the episode. Enjoy listening.

// Michael

➕ More from James D. Wilton:

You can explore James D. Wilton's work through the following resources:

  • Monevate: As the Founder and Managing Partner of Monevate, James offers monetization and pricing strategy consulting services, specializing in Tech and SaaS pricing. www.monevate.com
  • Capturing Value: James is the author of "Capturing Value: The Definitive Guide to Transforming SaaS Pricing and Unshackling Growth," a comprehensive guide on SaaS pricing strategies. www.capturingvalue.com
  • LinkedIn Profile: For professional updates and insights, you can connect with James on LinkedIn. LinkedIn
  • Interviews and Podcasts: James has shared his expertise in various interviews and podcasts, such as:

➕ More of my work can be found here:

You can find more of my content on:

If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

// Michael Feichtner

#27 - Use the Empathy Technique and its associated Patterns to Fend off Objections (Training on Objection Handling)

jeudi 10 octobre 2024Duration 11:10

About SaaS Simplified:

Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

That’s my promise to you. With that said, let’s jump right into the Episode.


About Episode #27:

Topic: How to use the Empathy Technique to handle objections and how to dissect an objection into different facades.

What you will learn?

🎓 Learn how to apply the four main patterns of the Empathy Technique. Most importantly, you’ll enhance your active listening skills by breaking down objections into four distinct components. This approach will reveal that, in practice, you have more options for navigating objections. In this particular example, the objection is: "We’re really happy with our current provider, and we’ve already invested a lot of time and resources into learning their platform. I’m not sure if switching is the right move for us right now."


👀 Episode Visual:


➕ More of my work can be found here:


If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.


// Michael Feichtner

#26 - Interview with Roee Hartuv, Revenue Architect at Winning by Design: The Importance of Impact in Recurring Revenue Models

Episode 26

jeudi 3 octobre 2024Duration 42:19

About SaaS Simplified

Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

That’s my promise to you. With that said, let’s jump right into the Episode.


About Episode #26

Topic: Interview with Roee Hartuv, Revenue Architect at Winning by Design: The Importance of Impact in Recurring Revenue Models

What you will learn?

🎓 First, we’ll be exploring impact—specifically the difference between rational and emotional impact, and why understanding both is critical to the customer journey. Next, we’ll dive into SPICED, a methodology Roee uses to help sales teams peel back the layers of customer needs and structure discovery calls for maximum impact. We’ll also talk about how to create a common language within your team, ensuring everyone is aligned from marketing to sales and beyond.

Then, we’ll tackle change management, exploring how companies can transition from methodologies like MEDDIC to Winning by Design’s SPICED framework—especially for teams with around 4,000 employees. Finally, we’ll compare different sales methodologies, breaking down the key differences between MEDDIC and SPICED, and why you might consider making the switch.


  • Where to find Roee HARTUV?

    > ⁠Winning by Design⁠

    > ⁠Linkedin⁠



  • ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner

    #25 - The PORQ Framework for Handling Objections (Learn how to add structure to your objection handling)

    Episode 25

    samedi 28 septembre 2024Duration 07:24

    About SaaS Simplified:

    Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

    First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

    Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

    And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

    I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

    I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

    That’s my promise to you. With that said, let’s jump right into the Episode.


    About Episode #25:

    Topic: PORQ FRAMWORK FOR HANDLING OBJECITONS

    What you will learn? How to use the PORQ Framework for Handling Objections and building your own Objection Handling Toolbox.

    🎓 In the following episode I walk your through a Presentation using Canva to explain the PORQ Framework so you can build your own Objection Handling Technique right from scratch or use some of the Techniques I am advocating in my SaaS Simplified Podcast.


    👀 Episode Visual:


    ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner

    #24 - Selection Squeezer (Learn how to Maintain Momentum with your prospect)

    Episode 24

    dimanche 15 septembre 2024Duration 11:39

    About SaaS Simplified:

    Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

    First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

    Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

    And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

    I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

    I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

    That’s my promise to you. With that said, let’s jump right into the Episode.


    About Episode #24

    Topic: SELECTION SQUEEZER

    What you will learn? How to narrow down options by focusing on the prospects main challenges for your Business Case.

    🎓 This episode explores the Selection Squeezer and how you can start with questions that help the prospect to prioritise their needs and focus on the most critical issues.


    👀 Episode Visual:


    ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner

    #23 - Getting to the Decider (Learn how to ask for the Decider)

    Episode 23

    vendredi 13 septembre 2024Duration 11:35

    About SaaS Simplified:

    Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

    First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

    Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

    And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

    I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

    I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

    That’s my promise to you. With that said, let’s jump right into the Episode.


    About Episode #23

    Topic: GETTING TO THE DECIDER

    What you will learn? How to ask for the Decider when talking to your Champion.

    🎓 This episode explores how to identify and reach the Decider in any business dialogue with your Champion. The Champion is typically someone who cannot make the purchase decision, so it's essential to make a habit of asking for the Decider early. This approach shortens the sales cycle and significantly speeds up the decision-making process. Even if it's an early 'no,' that is a thousand times better than dragging your opportunity from quarter to quarter


    👀 Episode Visual:


    ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner

    #22 - Objection Handling: The Houdini Technique (Learn how to justify your SaaS’s higher costs)

    Episode 22

    dimanche 11 août 2024Duration 18:06

    About SaaS Simplified:

    Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

    First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

    Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

    And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

    I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

    I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

    That’s my promise to you. With that said, let’s jump right into the Episode.


    About Episode #22

    Topic: OBJECTION HANDLING.

    What you will learn? The HOUDINI TECHNIQUE for Handling Objections.

    🎓The following episode explores the Houdini Objection Handling Technique, used to justify your software’s seemingly higher costs when faced with objections about your product being too expensive, compared to the competition.


    👀 Episode Visual:


    ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner

    #21 - Interview with Simon Penson From Print to Profit - Bootstrapping Success in B2B: SaaS Strategies and Digital Marketing Trends

    Episode 21

    jeudi 1 août 2024Duration 44:37

    About SaaS Simplified:

    Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

    First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

    Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

    And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

    I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

    I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

    That’s my promise to you. With that said, let’s jump right into the Episode.


    About Episode #21

    Topic: INTERVIEW with Simon PENSON.

    What you will learn? How he got from PRINT to PROFIT.

    🎓The following episode I spoke with Simon Penson about his inspiring journey from journalism to founding a leading social media and marketing agency, as well as his experience with over 100 pre-seed SaaS companies.

    His story highlights the challenges and rewards of building a business from scratch.

    🏃🏼Starting as a journalist in the late 90s, Simon saw the shift from print to digital and began experimenting with content affiliate sites.

    Despite many challenges, a some successes gave him the financial runway to leave journalism and pursue entrepreneurship full-time.

    🚀 Launching his content marketing agency in 2009 was tough. Initially, educating businesses about content marketing was a significant hurdle. But persistence paid off, and as the market caught on, his agency grew rapidly, from 12 to 50 employees in just 18 months.

    What really stuck with me from our conversation was one of his words at the end of the Episode!

    • You underestimate what you can get done in ten years, but overestimate what you can get done in a year!

    📈 Simon also stressed the importance of evolving sales strategies. Early on, founder-led sales were crucial. He built credibility through blogging, guest posting, and speaking at conferences.

    However, as the business grew, transitioning to a structured sales and marketing function became essential. Early adoption of Enterprise-led sales and marketing automation played a pivotal role in scaling the business.


    Links to Simon:

    https://www.linkedin.com/in/simonpenson/

    https://www.zazzlemedia.co.uk/#gref

    https://haatch.com/

    https://scaled.co.uk/


    ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner

    #20 - Interview with Mark Zoet on Frameworks, Strategies, Personal Insights and Fractional Sales Leadership in SaaS Sales

    Episode 20

    jeudi 18 juillet 2024Duration 40:39

    About SaaS Simplified:

    Welcome to the SaaS Simplified Podcast, where my job is to ensure you're using a 3-Pronged Approach to SaaS Sales. By this, I mean the following:

    First, you need to ‘Gain the Benefit of the Doubt’ from your prospect during the Information GatheringPhase.

    Second, you must ‘Maintain Momentum’ with your Champion during the Proof Phase.

    And Third, you need to ‘Seal the Deal’ with your Decider during Negotiations.

    I believe, the foundation for every good SaaS Sales Rep is understanding the prospect's decision cycle. From the initial Information Gathering phase, to the Solution Review/Proof phase, and finally, to Negotiations, knowing what’s important to your prospect at each stage sets you up for success.

    I’m here to tie this process together with my 3-Pronged-Approach to SaaS Sales.

    That’s my promise to you. With that said, let’s jump right into the Episode.


    About Episode #20

    Topic: INTERVIEW.

    What you will learn? Frameworks, Strategies, Personal Insights and Fractional Sales Leadership in SaaS Sales.

    🎓The following episode is an interview with Mark Zoet.

    Mark, is the co-founder of the SaaS consulting company RevTeQ Consulting (⁠REVTEQ.ai⁠)⁠, and he works as a Fractional Sales Leader, helping SaaS founders build go-to-market (GTM) strategies.

    In his engagements, he leverages the Winning by Design frameworks and methodologies and his experiences gained of the last 15 years.

    His journey includes contributing to the growth of a SaaS company from 10 to >$100 million in ARR and first feet on the ground for a local office.

    And, lastly Mark also assists in coaching and hiring sales leaders.


    PS: Mark mentioned various resources throughout the episode; you can find the links here:


    ➕ More of my work can be found here:

    You can find more of my content on:


    If you like the content, don't forget to subscribe or leave a review and make sure to connect with me on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

    // Michael Feichtner


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