Resilient HERoes – Details, episodes & analysis

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With the City of Atlanta Department of Aviation, Victoria Kluge strives to strengthen readiness at one of the world's busiest airports, emphasizing preparedness, analytics, performance management, and innovative exercise design.

Victoria’s LinkedIn Profile

linkedin.com/in/victoria-kluge-ma-ga-cem-cm-a1244b23

Website

• victoriaamaxwell.wordpress.com (Professional)

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

https://www.buffalocomputergraphics.com/

RHpodcast@buffalocomputergraphics.com

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Today's guest, Samantha Berman, is a senior emergency management planner at ChristianaCare. Samantha brings a refreshingly interdisciplinary lens to emergency management, blending anthropology, higher education, and humanitarian response. Her career reminds us that resilience isn't always a straight line. Sometimes it's built by asking better questions, working across cultures, and showing up when systems are tested.

Samantha Berman

samanthaberman26@gmail.com 

Brought to you by Buffalo Computer Graphics, Inc. (BCG), Developers of the DLAN Incident Management System

https://www.buffalocomputergraphics.com/

RHpodcast@buffalocomputergraphics.com

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Kicking off Season 2 is "Wander Woman" Lynn Waterfall, legend in global emergency response. Lynn  is a registered nurse and rapid response manager with Canadian Red Cross, who specializes in women's and reproductive health and has deployed to some of the most challenging environments on Earth beyond North America, including Jordan, Nepal, Mozambique and beyond. 

She's provided care and training in the aftermath of devastation, experienced a 7.3 magnitude earthquake, delivered babies by headlamp and helped build capacity and hope by training communities of women in their most desperate hours.

From health systems to human compassion, from trauma to tattoos, this episode will dig into the human side of humanitarian work. 

RHpodcast@buffalocomputergraphics.com

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Staff Sergeant Alicia McCracken stands out as a remarkable police leader, known for her unwavering dedication and innovative approach to law enforcement. As a 14-year member of the Ontario Provincial Police (OPP), she has held a variety of roles in emergency management, training, peer support, and leadership. Staff Sergeant McCracken believes that every person can be an agent of change, which inspired her to join the policing profession. 

In her current role as a leader in the Emergency Management Unit, Staff Sergeant McCracken is directing the organizational implementation of disaster management software. She is also the lead organizational Incident Management System (IMS) instructor. S/Sgt. McCracken additionally works as a recruitment ambassador and a mindfulness instructor, and she supports OPP programs that foster peer support, belonging, and female leadership.

RHpodcast@buffalocomputergraphics.com

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Families in need in emergency situations often have difficulty understanding what resources are available, how they can be obtained, and where they can be obtained. In today’s episode, Wren Baumgartel BSBA, EMT-B discusses her work in South Texas, breaking down the barriers of Emergency Services speak for everyday people in her communities who are seeking help in emergencies.

Emergency Momagement | Family Disaster Plans

https://www.emergencymomagement.com/

Emergency Momagement is the go to for community education on disaster preparedness and emergency evacuation plan for families. Resources for everyone including those with lactation, disability, and/or pet needs during emergency situations. Know your rights as a disaster victim and evacuee.

Emergency Momagement Social Media

• Emergency Momagement | Facebook
• Wren, BS, EMT-B (@emergencymomagement) • Instagram photos and videos

RHpodcast@buffalocomputergraphics.com

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Cathy McGrath, Emergency Management Coordinator, Niagara West Fire & Emergency Services, joins Laura to discuss the Emergency Management life, and the upcoming Building Linkages in EM Symposium in St. Catharines, June 3 - 4, 2025.

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Sharon Bak BA, RSSW of Bak Emergency Management joins Laura for an insightful discussion about leadership and mental health advocacy in Emergency Management. 

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Senior Business Continuity & Crisis Management Advisor Michelle Papas joins Laura for an engaging interview about Emergency Management, work/life balance, and the importance of mentorship in the world of EM.

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Emergency Manager, Career Advisor & Resume Expert, and Author Stephanie DeLorenzo joins Laura James for this today's podcast.

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In what is bound to become one of our favorite episodes: award-winning resiliency and crisis management specialist, speaker, instructor, and author of Disaster Heroes, Suzanne Bernier visits the podcast.

RHpodcast@buffalocomputergraphics.com