Innovation Tales – Details, episodes & analysis

🚀 Can generative AI be trusted in fields where precision is non-negotiable?

From law to finance to healthcare, the difference between 95 percent accuracy and 100 can make or break careers. In this episode of Innovation Tales, host Alexandre Nevski sits down with digital expert Sam Gobrail to explore the real-world challenges of deploying AI in risk-averse environments.

• AI works best for repeatable, structured tasks, not complex decision-making.
• Adoption must be gradual, strategic, and human-centered.
• Leaders need to invest in AI education and oversight—not just tools.

Could AI agents become your next star employees? In the latest episode of Innovation Tales, Microsoft AI Architect Naveen Krishnan explores the transformative potential of agentic AI—autonomous systems that don’t just answer questions but take decisive action. These cutting-edge AI agents are more than chatbots—they can streamline operations, collaborate on complex tasks, and even revolutionize roles in coding and project management.

Digital innovations are more than just faster delivery time or better software interface. Above anything else, experience design must be taken into account for these solutions to be truly impactful. In this episode, Alexandre Nevski chats with Glen Finch about what it takes to deliver human-centered innovation in an era of rapid technological change. Glen discusses how to design digital solutions not just by focusing on what is happening on their screens but even beyond it. He explains how to successfully craft such customer-based designs without setting aside company goals and expectations. Alexandre and Glen also talk about the importance of human intervention in today’s continuous rise of automated systems and artificial intelligence.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

Does your organization rely on external partners located offshore? Or perhaps they are closer to you but have been working remotely since the pandemic? What factors influence their creativity and productivity? Today, we explore these questions and more with Damien Helleboid. Damien is the Director of Prarion Limited. He brings a rich combination of technical expertise and leadership skills. His career spans diverse roles across major tech firms, and his pivotal positions at Transavia and LeasePlan demonstrate his ability to lead digital projects from conception to completion.

In a conversation brimming with vivid examples, Damien emphasizes the impact of trust and teamwork on digital transformation initiatives. 

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

The interplay between technological innovation and organizational change can be both fascinating and multi-faceted. To understand how to get the most out of automated processes and make them highly efficient, Alexandre Nevski sits down with Filipe Lopes, Enterprise Architect Director at Capgemini. He explains the importance of test automation in the short segment dedicated to tools, the benefits of taking smaller steps, and why proactive communication must never be set aside. Filipe also discusses why businesses should always allot resources to invest in skilled and talented people, who will be the ones to maximize the impact of digital innovations.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

Continuing his conversation with Ian Johnston of AI4Process, Alexandre Nevski explores the artificial intelligence capabilities of Pega. Together, they cover its use cases and the right approaches to mitigating its potential risks. Ian explains why considering the people aspect of digital transformation must never be set aside, emphasizing the need for truly capable individuals to carry out your implementations. Ian also talks about his secret to reuse and why he thinks process AI would probably get the biggest business benefits in the long run.

Pega® is a trademark of Pegasystems Inc. Please visit https://pega.com to learn more.

It is quite fascinating that we always fight to keep our digital transformations from becoming overly huge implementations. It is advisable to stick to iterative approaches, but it seems most people find it hard to do so. Alexandre Nevski explores this issue with Ian Johnston of AI4Process. Together, they explore how overcoming the challenges related to funding and people expertise can lead to better digital transformative movements. Ian also shares valuable strategies for building a strong team and how to equip everyone with the right skills that will spell success for your projects.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

Can low-code approach help you build better software? Riadh Ziri says yes. In this episode, he shares his knowledge about delivering enterprise applications using low-code for almost two decades. Joining Alexandre Nevski, he explains how to unlock the best-of-both-world impact of low-code approach. He talks about what it means for the progress of business and IT functions, as well as the right way to integrate such innovative tools over long-term traditional strategies. Riadh also discusses why the human aspect must never be removed from this process in order to foster deeper collaboration between teams.

Pega® is a trademark of Pegasystems Inc. Please visit https://www.pega.com to learn more.

Welcome to another episode of Innovation Tales! Today, we delve into the often-overlooked human element of digital transformation with Sergey Gladkikh, a technology consultant with over 15 years of experience. We'll explore how trust and relationships can make or break even the most technically sound projects. 

Have you ever witnessed a project on track suddenly fall apart? Or one teetering on failure miraculously turn into a success? Prepare to be amazed by two real-life stories that showcase the power of perception in shaping outcomes. In the second half, Sergey shares practical advice on building successful teams and the importance of strategic "reality checks." From Accenture and PwC to Knowledge Expert, Sergey's journey encompasses renowned companies and a passion for mentoring teams through agile methodologies. Buckle up for a conversation that goes beyond technology and into the heart of human dynamics driving innovation.

Today we dive into the art of outsourcing innovation, a strategy that can propel companies forward when executed effectively, in this inaugural episode of "Innovation Tales," the show exploring the human stories behind digital transformations.

Discover, through a captivating narrative, how one insurance company navigated the challenges and triumphs of a new distribution model. We follow the journey of a visionary leader tasked with spearheading a crucial project under the pressure of competition and the need for rapid advancement. Learn about the pivotal decisions, the partnerships formed, and the strategic moves that led to a breakthrough in their market.

This episode isn't just a story; it's a blueprint for any business leader or team looking to leverage external expertise to accelerate innovation. By the end, you'll understand the critical factors that make outsourcing a success and how these insights can be applied to your own business endeavors.

SAFe® and Scaled Agile Framework® are registered trademarks of Scaled Agile, Inc. Please visit https://scaledagileframework.com to learn more.