Explorez tous les épisodes du podcast You're my commsHERO
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| Life is a squiggly line with Anisah Akhtar | 02 Jul 2024 | 00:23:52 | |
In this episode, Anisah will talk about her ‘interesting’ journey into the magical world of PR and Communications- it certainly was never in her so -called plan of life- but with a little bit of confidence, some talent spotting and a bunch of incredible leaders in her corner. Anisah talks about how she now manages the PR, Communications, Marketing and Student Recruitment for the first ever established and fourth largest Sixth Form College in the country… all whilst trying to make a small difference in a very special town. | |||
| Don't be a magpie! With Jim Ker | 18 Jun 2024 | 00:27:38 | |
‘Don’t be the magpie’ - how marketers need to avoid overlooking the essential elements of a plan for the sake of the quick fix. With the constant pressure to present value, busy marketing teams frequently fall victim to short term fixes leading to influences on a strategy that are subjective and poorly informed. It’s all too easy to lean on short term fixes at the expense of the essentials that make up the foundation of a good marketing strategy that will last into the long term. This is where the real value in marketing lies. It’s handy to take stock of the essentials often so we know that we’re still on the right track and avoid a marketing strategy with more holes than a Swiss cheese. In this podcast, Jim runs through the thinking behind this and the essential components that he relies on to maintain a true course. Guest Biog: Jim is an award-winning Chartered Marketer specialising in digital marketing and marketing strategy with over 10 years of experience. Having cut his teeth in a range of agency and in-house positions, Jim is a keen believer in sharing his learnings and experiences (good and bad) so like-minded marketers can benefit in kind. Jim is currently serving as Head of Marketing at Onfigr - Interactive Inspiration Tools. On top of this, Jim curates the Marketing Meetup sessions in Leeds. | |||
| We the Women - Michelle Canning and Sara McCracken | 01 Nov 2023 | 00:28:30 | |
Women in PR Northern Ireland was born out of a CIPR panel discussion in Belfast, organised by Sara, which explored the barriers affecting women working in the communications industry. It was clear there was an appetite for that conversation to continue. Michelle was on the panel and approached Sara afterwards. And so, the independent initiative that is now Women in PR was started. Research reveals that while women hold over 60% of all PR jobs, the majority of senior leaders continue to be men. At the core of our vision is inspiration and aspiration - helping to promote the changes needed to support gender balance, nurturing female talent and supporting aspiring leaders. Our membership comes from across the public sector, in-house agencies, consultancies and independent practitioners. | |||
| 11.S2-E1: Permanent Ink with Sarah Waddington | 04 Feb 2021 | 00:38:24 | |
There is something reassuring about print; it creates an emotional reaction. It’s tangible and has a smell and feel that you can’t replicate. In this episode, Sarah Waddington tell us about her love of print and why it’s an important part of any campaign. It’s been around for longer and people trust print more. Print offers a nice way to disconnect from technology as there’s such a saturation of content online. So grab a brew, sit back and listen… and then grab a printed book and have a good old sniff. | |||
| 10.S1-E11: Walking in your customer’s shoes with Amy Nettleton | 23 Jan 2021 | 00:52:48 | |
Empathy Based Marketing: EBM is about walking in your customer's shoes to understand their experience and how we can better help them get what they want. You don't want to think like the customer. You want to BE the customer. Provide your customers with what they want by understanding what motivates them. Amy shares the story behind the brave move to stop selling at the beginning of lockdown and change the messaging on all Aster Sales marketing campaigns to an empathy based approach ‘We’re Still here’. | |||
| 9.S1-E10: Why comms anxiety is a good sign with Natasha Calder | 19 Jan 2021 | 00:33:36 | |
Natasha Calder , is a PR professional in the public sector and has a blog title ‘Make this viral.’ This episode is from one of Natasha’s blog posts that talks about the anxiety many of us feel when pushed out of our comfort zone. Natasha shares some of her experiences of this anxiety and introduces us to her friend, Polly Panic. You’ll learn how she copes with this as well as explaining why this type of anxiety is a good sign. | |||
| 8.S1-E9: Be more specific in 2021. Jenni’s survey said… with Jenni Field | 14 Jan 2021 | 00:40:40 | |
In this episode, Jenni Field, Business Communications Strategist and Founder of Redefining Communications shares her findings about trends for business and communications in 2021. Jenni carried out some research where she asked her network from the UK and USA what their specific views where on trends for 2021. 4 key themes stood out; Listening, Wellbeing and Community, Hybrid Working and AI Automation. Totally unrelated to the research, you’ll also find out if a Jaffa Cake is a biscuit or a cake. | |||
| 7.S1-E8: Networking – What did we do before social media? | 05 Jan 2021 | 00:41:44 | |
In this episode, Ed Thomas, Group Head of Marketing and Communications at The Wrekin Housing Group tells us about how and why he feels networking is important for your #CommsHero career. Networking isn’t always from behind a screen and getting out and about to meet comms colleagues, peers and local/regional/national events in person is an important part of your role too. Covid has changed this but what will networking life look like in the new normal? Twitter: twitter.com/ET_Comms | |||
| 6.S1-E7: Mindset and Skillset with Rachel Miller | 16 Dec 2020 | 00:41:28 | |
In this episode, Rachel Miller, Director of ALLthingsIC shares advice as her business approaches it’s 8th Birthday. There are lots of practical tips on what to look out for if you’re a comms consultant or an in-house communicator. Rachel gives some great advice for 2021 comms planning in the new normal including a change of mindset and skillset. | |||
| 5.S1-E6: Comms. The only job where people think your role is to do everything but that you also do nothing with Lauren Millward | 09 Dec 2020 | 00:22:56 | |
In this episode, Lauren Millward shares her some insight in to a tweet that created plenty of discussion amongst #CommsHero types. See for yourself here: https://twitter.com/lmillward86/status/1332259370781077505?s=20 | |||
| S1-E5: Think, Feel, Do! with Rebecca Sangster-Kelly | 09 Dec 2020 | 00:21:20 | |
In this episode, Rebecca Sangster-Kelly shares her view on why we do campaigns. Awareness is a waste of time for campaigns and you should consider what do you want your customers to think, feel, do? | |||
| 4.S1-E4: What a transformation! with Emma Midgely | 09 Dec 2020 | 00:37:36 | |
Emma shares her journey as a #CommsHero at Johnnie Johnson Housing Trust and how the last 18 months have seen comms playing an integral part of the business transformation. | |||
| 3.S1-E3: What it’s like to be a business owner during the new normal with Rachel Roberts | 22 Oct 2020 | 00:28:44 | |
In this episode, host Asif Choudry asks Rachel about spottydog communications and where the name came from, along with what it’s like to be a business owner during the new normal. As Rachel is the newly elected as CIPR President Elect for 2021, he asks why Rachel stood for this position and why people voted for her. Rachel recently attended her first #CommsHero event and shares her insight on why she attended and what she got out of the week-long event. | |||
| Marketing for the TikTok generation - with Sonya Gonalez Mier | 29 Aug 2023 | 00:28:45 | |
In this captivating podcast episode, we're introducing Sonya Gonzalez Mier, a talented brand strategist and the esteemed author behind the book mar·ket·ing. Together, we'll explore Sonya's path to becoming a TikTok Creator and her unwavering dedication to democratising marketing knowledge for everyone.
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| 2.S1-E2: Sharing best practices with Steve Hayes | 26 Aug 2020 | 00:32:09 | |
"You're my CommsHero" is a brand new Podcast for CommsHero types, where we speak to people we're inspired by and discuss the comms work they do. In this episode we chat to Steve Hayes, Head of Communications at Citizen and discuss why sharing best practices amongst the CommsHero community is so important. | |||
| 1.S1-E1: Comms during Covid-19 with Elaine Needham | 26 Aug 2020 | 00:21:12 | |
"You're my CommsHero" is a brand new Podcast for CommsHero types, where we speak to people we're inspired by and discuss the comms work they do. In this episode we chat to Elaine Needham, Director of Marketing at Aspire Housing and discuss how internal and external comms have been delivered during this Covid-19 period. | |||
| 50 years of comms and better lives at NCHA | 15 Aug 2023 | 00:40:19 | |
50 years of comms and better lives at NCHA (Nottingham Community Housing Association) This year, it’s their 50th birthday, marking half a century of delivering better lives for local people. In this podcast, three guests from NCHA will be talking about how the role of the Communications and Engagement team has developed in third sector organisations. They’ll be covering what the priorities need to be to make sure these organisations thrive for another 50 years. | |||
| Threads vs. Twitter - Matt Navarra | 01 Aug 2023 | 00:27:22 | |
🎙️ Welcome to the Threads vs. Twitter Debate! 📣 In the fast-paced world of social media, communication professionals are constantly seeking new ways to engage with their audiences and deliver impactful messages. Today, we dive deep into a captivating debate that has been brewing in the digital sphere: Threads vs. Twitter. Join us on this thought-provoking podcast as we explore the pros, cons, and endless possibilities of these two powerful communication tools. We'll dissect the unique features, functionalities, and strategic advantages that Threads and Twitter bring to the table, all while catering to the interests and needs of comms, marketing, and PR professionals. | |||
| Volunteering and sharing your comms skills can be rewarding - Damian Vizard | 18 Jul 2023 | 00:22:08 | |
It feels good to give something back, and as Comms practitioners, we have many transferable skills that can help other organisations. Volunteering your time can not only give you a warm feeling inside but also offer you an insight into how different sectors operate, as well as helping you to grow your professional connections. | |||
| Second impressions: How marketing can shift perceptions of your sector - John Neugebauer | 04 Jul 2023 | 00:38:51 | |
Do you think your customer base (either existing or prospective) have an outdated or incorrect viewpoint of your sector? If so, it can be holding back new business and leading to a sense of internal inertia. How does a organisation go about changing this though, especially if they’re a sector that’s regulated. This is where communications and marketing can help. In this conversation John shares his top tips and best practices that you can use, no matter how traditional your sector is, to stand out in a meaningful way and help push things forward not just for your organisation but your peers too and help benefit your bottom line and internal culture. | |||
| I'm proud to be a CommsHero - Francesca Carpanini | 20 Jun 2023 | 00:33:01 | |
Being able to love what you do is a luxury and an honour. Working in comms – whether that’s being a jack of all trades, specialising in PR or marketing or digital – is an opportunity to be able to experience different sectors, meet incredible professionals and work on topics you’d never thought possible. No career is perfect, but it’s what you learn along the way that matters, from the first campaign fail or joining an organisation that was the wrong fit. It’s how we share that learning with others and how we must continue to invest in our own learning – comms doesn’t stand still, so why should our understanding of it? | |||
| S8 E10 - Building belonging in a hybrid world: the role of internal communications | 06 Jun 2023 | 00:30:14 | |
How we work has changed significantly over the past few years, with most organisations moving from the office to remote working, and now to a hybrid model. These changes have meant we’ve had to work even harder as communicators to keep people connected, informed and engaged. In this podcast Chloë delves into the concept of organisational belonging, why it’s important and the role of internal communicators in building it. She also discusses changes she led on at RHP Group to adapt their communication strategy to meet the needs of a hybrid workforce. The strategy has not only enabled people to stay connected and informed, but it’s also helped to foster a sense of belonging no matter where, when or how someone is working. Listen for some practical tips on how you can adapt your communications strategy for a hybrid world, and in turn help build organisational belonging. | |||
| S8 E9: Can comms change the world? | 23 May 2023 | 00:24:00 | |
Now in its 4th year with thousands of downloads, scarlettabbott is back with their annual World Changers report. From harnessing rebel voices to bring positive change, to acknowledging that employees are being asked to dig deep (again), to the keys to keeping employees sweet and everything in between, scarlettabbott expertly guides HR and IC pros through the 10 most important trends impacting the world of work this year. | |||
| S8 E8: SOCIAL 3.0 The future of B2B content marketing | 09 May 2023 | 00:37:37 | |
Right now, social media represents an unprecedented growth opportunity. But tapping into this new paradigm won’t be easy, especially so for B2B businesses. B2B’s have historically been behind the curve and guilty of seeing social media as just another ‘channel’ to distribute their content. The fastest-growing and most-loved businesses on the planet all have realised the transformative potential of social media, and it’s opening up a great divide between those that ‘get it’ and those that are still marketing like it’s 2012. It’s time for B2B’s to cross the chasm to unleash the power of social media, to build trust, and create demand at a scale that’s never before been possible. | |||
| I did go to Specscavers - Claire Bryant | 04 Jun 2024 | 00:31:30 | |
On average, we spend around 90,000 hours of our life working. Life is too short, and it is so important that we spend those hours in a job, and indeed a company, where we are happy. Getting to do what we love each day and being presented with lots of learning and development opportunities is key to us being fulfilled at work and making the most of our careers. Working in a business where I feel valued is incredibly important to me and I’m a big advocate for not staying in a job where you are not happy – I know this is easier said than done sometimes, but, trust me, there is always that perfect job out there for each person. I’m very lucky that I started my marketing career in such a business (Screwfix) and am now proud to have found ‘my place’ at Specsavers. | |||
| S8 E7: Bibbety Bobbity Boo - Why is comms work seen as witchcraft, wizardry and magic | 25 Apr 2023 | 00:33:21 | |
Passionate about brand, creativity and putting people first. Lynda is resolute on the need for true equality and diversity. Lynda has led Brand, Communications and Social Impact at family building and engineering company, Sir Robert McAlpine since 2017 as one of ten people on the business’s executive leadership team. She is the Executive sponsor for SRM’s Gender Equality, LGBT+ & Ability Network. | |||
| BONUS: Changing it up - A dare to fail moment | 19 Apr 2023 | 00:42:22 | |
Katie Sandey is the communications and marketing manager for Cheltenham Borough Council and now, Cheltenham Borough Homes, as part of a new shared service. | |||
| S8 E6: I love working on comms and marketing | 11 Apr 2023 | 00:23:25 | |
Faizah Idris is a Marketing Executive at Johnsons Workwear, the UK’s number one workwear, protective wear and workplace hygiene services provider. Faizah has always been a creative person, and knew she wanted a career which lets her use her energy and enthusiasm – she actually wanted to be a kid’s TV presenter when she was younger! | |||
| S8 E5: Why I wish I'd tried harder in maths | 28 Mar 2023 | 00:36:23 | |
At a keynote at the PRCA conference in 2021, the most senior government communicator in the land called for a new breed of 'superhero communicators able to combine hard data analysis with brilliant story-telling and artistry'. But research suggests that a large portion of professionals don't yet feel comfortable using data in their roles. Alex Waddington started re-skilling himself in data two years ago, leading to a dramatic change of career direction. He talks about the ups and downs of his journey - and why he now wishes he'd paid more attention in maths lessons at school. | |||
| S8 E4: Always on and always learning | 14 Mar 2023 | 00:38:42 | |
Adam is a junior marketer currently working in local government. During stints in retail and then sales, Adam studied for his level 4 certificate for the Chartered Institute of Marketing before going on to work for them directly as a Content Coordinator. He now works for Bracknell Forest Council as a Communications Executive where he has led on such projects as Equalities, the Homes for Ukraine scheme, and the response to COVID-19. During this time he became a Chartered Marketer. | |||
| S8 E3: Confident climate change communications – how to save the world and avoid greenwash | 28 Feb 2023 | 00:38:19 | |
Can you communicate complex science when you’re not a scientist? How do you guard against greenwash? And is there any way you can work in climate change communications without becoming downhearted about the scale of the challenge at hand? Join the Science Based Targets initiative’s Luisa Pastore as she shares the secrets of successful climate change communications, talks about how to make the move into sustainability comms and reveals that even at the close of the hottest year on record, there’s still cause for hope. If you care about the planet – and that should be all of us – this episode is a must-listen. | |||
| S8 E2: A PR practitioner on every Board | 14 Feb 2023 | 00:36:20 | |
In 2023 - its 75th anniversary - CIPR will be reasserting its founding purpose, to help improve society through effective, ethical communications. It also plans to prepare its Chartered Practitioners to take up positions as Board members and Trustees to have a greater role in the governance of organisations in future. | |||
| S8 E1: Why is rest essential for communications pros? | 31 Jan 2023 | 00:32:59 | |
Clarissa Langham is an Internal Comms Professional who started her career in Journalism before discovering a passion for Internal Communications. She’s recently joined AQA’s Internal Comms team from the NHS, where she managed internal comms and engagement for the largest hospitals merger in the country and then during the pandemic. | |||
| S7 - E11: A sustainable future: Where do we start? | 06 Oct 2022 | 00:36:14 | |
Laura Sutherland is the Founder and Director of Aura. She is a senior communication and business consultant and a Chartered practitioner with 20+ years’ experience in integrated public relations and communication. Aura’s Synergy Framework was developed and launched as a way of helping businesses accelerate to a sustainable future by better integrating strategic communication and sustainable development. Her vast experience coupled with an enviable ‘toolbox’ have attracted clients from start-ups to a billion-dollar nuclear waste company. | |||
| S7-E10: Don't get stuck in Groundhog Day | 30 Sep 2022 | 00:27:56 | |
Gill is a career and mindset coach who has walked the walk when it comes to PR jobs. She helps PR and Comms professionals who are at a career crossroads with how they want the rest of their life to shape up. From crisis comms, TV publicity and tech PR during her 10 years at the BBC to consumer, charity and arts PR elsewhere, Gill has first hand knowledge of the pressures and peculiarities of the day job. And she knows just how the very attributes that have made you good at what you do can be the very things that start getting in your way as you head towards the leadership level. She says: “I believe when people are opened up to possibilities and start being kind to themselves they can make more progress. When people have their head down, just getting through it all, they don’t even notice how stuck they are until there’s a crisis of some ind. I want my clients to feel understood, listened to, depressurised, slowed down, more peaceful, capable and strong. I want them to feel confident about the career decisions they are making and recover from traumas they have experienced in their line of work.” Don’t stay stuck in Groundhog Day, and don’t blindly head into burnout just because you didn’t take the time to understand your situation a little better. | |||
| New study of Census data reveals PR population secrets - Ben Verinder | 21 May 2024 | 00:24:34 | |
Earlier this year the CIPR published ground-breaking analysis of census data about PR practitioners, undertaking by Chalkstream. This is the first study of its kind involving data from the 2021 census and the latest in a series of Chalkstream studies investigating the population of UK PRs. It covers off all sorts of demographic information, including sex, age, religion, passports and even how many practitioners own second homes. The results pose a significant challenge for PR, shedding new light on imbalances between genders. | |||
| S7 - E9: Strategic Public Relations Leadership | 22 Sep 2022 | 00:38:36 | |
At last they’ve got it! In this complex world, CEOs are turning to their public relations leaders more than ever. They know they need someone to protect their organisation and to challenge when there are risks and issues down the track. That someone is their public relations leader who hold up a mirror so that organisations see themselves as others see them. Someone who isn’t afraid to be truthful about what needs to be fixed and how to do it. These leaders are informed and bold, they ‘do’ communication superbly, they are networked and influential, but most of all they keep their organisations safe. Find out how in this podcast with Professor Emeritus Anne Gregory PhD, a former Chair of the Global Alliance (GA) for Public Relations and Communication Management and a past President of the Chartered Institute of Public Relations (CIPR), which she led to chartered status. A Board level appointee in public relations consultancy, for hospitals and Universities, she also runs her own consultancy, Practix Limited. Professor Gregory is a member of the CIPR’s Board and #AI in PR Panel, leading work on the impact of AI on the profession. She teaches and advises on public relations leadership, planning, ethics, evaluation and capability, including for the UK Government, the World Health Organisation in Australasia, Scandinavia, Asia, Africa and Europe. | |||
| S7 - E8: Lessons in leadership: Get out the way | 08 Sep 2022 | 00:27:05 | |
Our next guest is Angharad Planells, Head of Business Development and Culture at Gloucester titan Radioactive. Former journalist Angharad found her way into PR after spells at the BBC, national media and commercial radio stations. Now with more than a decade in public relations. Moving from years of strategic comms roles into a leadership role is a bigger shift than many people anticipate. Many people, and it’s not unique to the comms industry, learn and hone the skills they need to be an effective leader while on the job, more often than not making mistakes along the way. In this episode, Angharad Planells talks about the most valuable leadership lessons she’s learned (some the hard way!) during the last 18 months, why taking time to work on herself makes her a better leader, and why the best thing every leader can do is to get out of the way. You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for | |||
| S7 - E7: Size matters: Why are PR people so afraid of measurement? | 01 Sep 2022 | 00:22:53 | |
If you like getting down with digits and sexy with the spreadsheets, our next podcast is for you. Darryl Sparey is MD and Co-Founder of Hard Numbers, the (AMEC, PR Moment, PRCA and UK Agency of the Year) award winning, performance-driven communications consultancy. Hard Numbers combines killer creative with commercial acumen to create campaigns that drive a demonstrable return on investment. In this episode, you’ll learn all about the hard numbers (see what we did there) of measurement and why these shouldn’t be forsaken for the fluffy elements of PR, comms and marketing. You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets for #CommsHeroWeek are now available from our website! Tell a friend!
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| S7 - E6: Print vs Digital: The grand comeback of printed comms | 25 Aug 2022 | 00:30:25 | |
Jan Fitzgerald is a communications and media specialist. For the last 12 years Jan has worked largely across internal communications for remote workforces in transport, retail and construction. She specialises in content production, channels strategy and development, print vs digital alignment and insights analysis. Jan’s particular interest is in how to overcome remote workforces and targeting the less engaged. She loves working in internal comms because of the diversity and variety that every day brings in terms of people and work. There’s never a dull moment! In this episode, we hear about the Linkedin conversation, which sparked the reason behind this podcast. Jan posted a really interesting set of analysis from some research that she conducted about print and the use of print and internal comms. Jan is a huge advocate of print and explains that in this day and age, digital is not always the most sustainable or appropriate option for the audience. There’s also a CommsHero podcast first, but we’ll let you listen to Jan to announce her BIG news… This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. For more details visit their website Joinblink.com | |||
| S7 - E5: From Intern to Senior Comms | 17 Aug 2022 | 00:33:56 | |
Lewis Williams is a PR professional from South Wales, currently working in-house in local government. Lewis started his #CommsHero journey four years ago as a postgrad Masters in PR and Communication Management. He is now gearing up to start a new role as Senior Communications Officer for NHS Blood and Transplant, England’s blood and organ donation service. Having recently blogged for the U.K. Government Communication Service to reflect on his time as an intern as part of their diversity internship scheme, in this episode he talks about how important this was to his career to date. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. For more details visit their website Joinblink.com | |||
| S7 - E4: Boosting employee wellbeing: One exercise at a time | 10 Aug 2022 | 00:24:07 | |
After becoming a father in 2014, Frank quickly discovered how challenging it became to find time for exercise or afford the luxury of a gym membership and started focussing all his energy into providing a solution for clients to access Award Winning Personal Training anywhere in the world! He's even trained Ruth Langsford for her appearance on BBC Strictly Come Dancing, and he's got a fantastic portfolio of celebrity and high profile clients. I might ask him later to namedrop a few, if he doesn't break any confidentiality agreements. Also, he's an award-winning trainer as well. And he's won awards for his great work, including most recently winner of Reigate & Banstead High Street Hero Award 2022, and 15 years experience in the health and fitness industry. | |||
| S7 - E3: Flipping the Bird: A Twitter-lating Conversation | 04 Aug 2022 | 00:18:12 | |
If you’re a Digital PR pro, chances are you’ve learned a thing or two from our next guest who pretty much invented the internet. Andy Barr founder of 10 Yetis previously worked in-house on multi-media campaigns for the likes of AXA, Unilever, First Group, Whitbread and Midlands Electricity Board. His talents span effective crisis communications, award-winning media campaigns and creating highly engaging content across video, social media and PR. Our very own Mr. Worldwide has also advised the UK’s two largest political parties on digital campaigns and worked with Chinese government delegations on reviewing their approach to communications. Follow Andy on LinkedIn Follow CommsHero on Twitter
You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets are now available for #CommsHero week, 19-23 September. The week-long virtual event with over 35 sessions live streamed and available on demand for a year. Great value at £180 and you can find out more at www.commshero.com
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| S7 - E2: When I leave school I want to be a #CommsHero | 28 Jul 2022 | 00:30:50 | |
Our next guest will also be appearing as part of our stellar #CommsHeroWeek line-up. Katrina Wilcox is Head of Marketing and Communications at Housing 21, a leading not-for-profit provider of housing and care for older people. Katrina’s extensive experience in marketing and communications has been gained through a 20+ year career working across the healthcare, housing, education, manufacturing and publishing sectors. Her passion lies in working for purpose-led, not-for-profit organisations and she specialises in strategic planning, integrated campaign management, internal communications and employee engagement. You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets are now available for #CommsHero week, 19-23 September. The week-long virtual event with over 35 sessions live streamed and available on demand for a year. Great value at £180 and you can find out more at www.commshero.com. | |||
| S7 - E1: CommsHero: Putting the comms in community | 14 Jul 2022 | 00:30:02 | |
Our next guest crossed over from the dark side. Former Sith Lord (slash journalist) Glenn Bowley began his communications career in a housing association in St Helens before moving to Lancashire Constabulary as a press and PR officer. In 2013, Glenn was seconded to the Home Office to manage the media on the criminal investigation into the Hillsborough disaster. His brief was extended further to incorporate some stakeholder management. In 2019, Glenn joined the Disclosure and Barring Service (DBS) as Head of Communications. The DBS - created in the merger of the Criminal Records Bureau and the Independent Safeguarding Authority - is approaching its 10th birthday. Glenn’s role entails having oversight and responsibility for internal, external and strategic comms, and DBS’ editorial and design function, as well as growing its public profile. In this episode, Glenn talks about the power of communication, community and how teams that #CommsHero together, stay together. Follow Glenn on LinkedIn Follow CommsHero on Twitter Fancy getting in the hot seat and sharing your CommsHero wisdom? Contact Asif Choudry You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets are now available for #CommsHero week, 19-23 September. The week-long virtual event with over 35 sessions live streamed and available on demand for a year. Great value at £180 and you can find out more at www.commshero.com | |||
| S6 - E10: DEI-ing to be seen: beyond the optics of inclusion | 08 Jul 2022 | 00:26:55 | |
Nosheen Haque is a communications specialist based in Manchester. Nosheen has over 10 years’ experience of working with a variety of brands and organisations using PR and digital marketing to drive engagement, growth and brand value across a multitude of private and public sectors. Follow CommsHero on Twitter
You’ll find this podcast on Spotify, Apple and on our website www.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets are now available for #CommsHero week, 19-23 September. The week-long virtual event with over 35 sessions live streamed and available on demand for a year. Great value at £180 and you can find out more HERE. | |||
| Stop being anti-social – start a conversation on social media | 09 Apr 2024 | 00:31:00 | |
It is a truth universally acknowledged that organisations are only ever one social media post away from a crisis. But social media is also an opportunity – to turn those crisis situations around, to learn what your customers think about you and to build relationships with the stakeholders that matter most.
In this podcast, James talks about how the social housing world, which is on the cusp of a new era of consumer regulation, is communicating with the residents the sector exists to serve. He then shares his top tips for organisations looking to turn those Facebook frowns upside down. | |||
| S6 - E9: Beyond the goldfish bowl: recalibrating our digitised lives | 01 Jul 2022 | 00:22:17 | |
This episode developed over on LinkedIn, when Ally and Asif discovered a shared love of the tomes: Lost Connections and Stolen Focus, both written by Johann Hari. We know Asif loves a printed book! These books interrogate the impact of digitalisation and social media on our lives, and our ability to focus and make deep and meaningful connections. With a radical new way of thinking about depression and anxiety, what does this mean for marketers, and how can we use these lessons to build relationships with our stakeholders? Follow Ally on LinkedIn Follow CommsHero on Twitter Resources Johann Hari - Lost Connections --------- You’ll find this podcast on Spotify, Apple and on our website www.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets are now available for #CommsHero week, 19-23 September. The week-long virtual event with over 35 sessions live streamed and available on demand for a year. Great value at £180 and you can find out more HERE. | |||
| S6 - E8: The Social CEO: organisational evolution at a digital level | 16 Jun 2022 | 00:41:15 | |
In this podcast, like typical Yorkshire folk, we make the most of BOGOF, with not one, but two guests from Yorkshire Housing. Nick Atkin is a highly successful Chief Executive with a track record of leading organisations through transformational change and driving performance improvement, with a focus on maximising the untapped potential from businesses and people. Confident and energetic, the inspirational leader embraces technology to deliver customer centric innovative working practices and solutions. Follow Nick on LinkedIn Follow Hannah on Twitter Follow Hannah on LinkedIn Fancy getting in the hot seat and sharing your CommsHero wisdom? Contact Asif Choudry You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. Tickets are now available for #CommsHero week, 19-23 September. The week-long virtual event with over 35 sessions live streamed and available on demand for a year. Great value at £180 and you can find out more HERE. | |||
| S6 E7 - The Year of the Employee: Centring inclusion in workplace culture | 09 Jun 2022 | 00:24:16 | |
Michelle Okwudiafor leads internal communication and engagement at Total Energies. A member of the Chartered Institute of Public Relations, she holds a master’s degree in International Development from the University of Turin (ILO training centre) and a bachelor’s degree in Law from the University of London. In this episode, she interrogates the events that have led to 2022 being described by many as ‘the year of the employee’. From the pandemic, to global racial protests, and the Great Resignation amongst others, these events have fertilised the ground for companies to begin to focus on the issues that matter most to the workforce. Issues including flexibility, improved employee experience, trust in leadership, diversity, and inclusion are high on the priority list of employees. Companies that fail to focus on their employees may be at the losing end of the table. But given this shift in power, what does an inclusive workplace look like and how can we as communicators help to drive the inclusion agenda in companies? Follow CommsHero on Twitter Fancy getting in the hot seat and sharing your CommsHero wisdom? Contact Asif Choudry You’ll find this podcast on Spotify, Apple and on our websitewww.commshero.com. Please leave a rating and review. This episode is sponsored by Blink. The world's first enterprise app designed exclusively for frontline workers. | |||