"You're In Charge" with Glenn Pasch – Détails, épisodes et analyse

Managing former Peers. Two weeks ago, you were sitting with them maybe complaining about the manager, and now you have to oversee and coach these same people.
How does that conversation go, when you have to hold one of your friends accountable? Where do you draw the line? What behavior has to change?

In this episode we give tactical advice to help you bridge the gap from sitting next to them to being their manager. We want to help you prepare since no one else is helping you.
Enjoy and don't forget to share and subscribe

About Glenn Pasch

“Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.”

Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies.
He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally.

With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results.

Let’s Connect
Website: https://bit.ly/3HyFK3J
 LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq

f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/


🎧 Thanks for Listening!
Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please:
Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead
Let’s grow together.

You got the promotion — now what? Most new managers make the same costly mistakes in their first 90 days without even realizing it. From micromanaging the team they used to be part of, to avoiding hard conversations, to confusing being liked with being respected — this episode breaks down the traps that trip up new leaders and what to do instead. If you're new to the role or about to step into one, this is your playbook for getting it right from day one.The good news? Every one of these mistakes is fixable. 
Enjoy and let me know your thoughts

Dimitrius Naylor

I got my start in the automotive industry back in 2008, but my foundation was built long before that  in the United States Marine Corps, where I learned discipline, accountability, and what it truly means to serve others.

Over the past 16+ years, I’ve carried those lessons into every dealership I’ve led. My leadership philosophy is simple but powerful: find a way to say yes, find a way to serve. Whether it’s serving customers, developing my team, or elevating store performance, I believe leadership starts with service and ends with results.
Owner of SOS Performance Group an automotive consulting firm: 
https://www.sosperformancegroup.com/
Linkedin: https://www.linkedin.com/in/dimitrius-n-3728372b/

Glenn Pasch:
“Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.”

Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies.
He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally.

With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results.

Let’s Connect
Website: https://bit.ly/3HyFK3J
 LinkedIn: https://www.linkedin.com/in/glennpasch/Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq

f you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/


🎧 Thanks for Listening!
Thanks for helping make You're in Charge a Top 30 Business Podcast!If you enjoyed this episode, please:
Subscribe to the channelLeave a review or commentHit the notification bell so you don’t miss new episodesShare it with someone in your network who’s ready to lead
Let’s grow together.

Welcome to a New Season of Shows: 

In this episode, Glenn Pasch tackles one of the biggest blind spots in automotive retail — lost sales follow-up. He explains how most dealerships lose deals not because of a lack of leads, but because of a broken process after the customer leaves the showroom.

Drawing insights from dealer leader Brad Wise, Glenn breaks down how to minimize “spillage” and recover the 10–20 vehicles that slip away each month due to poor follow-up. He outlines practical steps for reviewing your CRM, creating a written follow-up process, and setting measurable goals to re-engage unsold customers.

Glenn shows how to identify when customers buy elsewhere — and how to stop it from happening again. Whether you manage a the whole operation, the BDC, sales team, or marketing operation, this episode will help you build an accountability culture that turns missed chances into measurable wins.

About Glenn Pasch

“Everyone finds themselves in charge at some point in their lives. But not everyone is equipped with the skills to generate consistent results. My mission is to help you build those skills—to lead, adapt, and grow in both your personal and professional life.”

Glenn Pasch is the CEO of PCG Digital, a full-service digital marketing agency that helps businesses attract, convert, and retain customers through connected marketing strategies.

 He is the author of three books, including The Road to Sold and The Power of Connected Marketing, and is a sought-after speaker and leadership trainer across the U.S. and internationally.

With decades of experience coaching executives, managers, and teams, Glenn is dedicated to helping people lead with purpose and drive meaningful results.

Let’s Connect

Website: https://bit.ly/3HyFK3J

 LinkedIn: https://www.linkedin.com/in/glennpasch/
Book: The Road to Sold on Amazon → https://amzn.to/4jvWeuq

If you would like personal coaching for you or your team, click here: https://www.paschgroup.com/leadership-training/

🎧 Thanks for Listening!

Thanks for helping make You're in Charge a Top 30 Business Podcast!
If you enjoyed this episode, please:

Subscribe to the channel
Leave a review or comment
Hit the notification bell so you don’t miss new episodes
Share it with someone in your network who’s ready to lead

Let’s grow together.

Employee Retention is even more important to businesses in the coming years. With labor shortages, and competition for employees grows, retaining your top talent should be the focus of every leader.  

Andrew Street, CEO and Founder of Dealer OMG shares how he uses connection and understanding to make his team feel part of the vision of the company. Through listening and planning, Andrew has built a thriving business and he shares his process in this episode.  

Tactical and very honest. Enjoy  

About Andrew: I work with dealerships to help account for every single dollar spent on digital advertising. The result; our baseline costs per vehicle sold and a gold mine of data illustrating what works well and what doesn't work for a dealership's advertising.  

Social Profile: https://www.linkedin.com/in/streetandrew/ 

Contact: andrew@dealeromg.com  

About Glenn Pasch: "Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”  

Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.     

Let’s Connect: Linkedin: https://www.linkedin.com/in/glennpasch/​ 

Personal Website http://glennpasch.com/​ 

Company website: https://pcgdigital.com/

As we end 2021 & enter 2022 a few words that stood out for me. 

For 2021-Control-Blame and Time. I share my thoughts and share 3 more words for 2022. 

Download Morning 5 Planner here: https://themorning5.com/ebook

Thank you for all the support and I wish you a very happy new year.

Connect with Glenn Pasch:

Linkedin: https://www.linkedin.com/in/glennpasch/​

For Free Management Tools http://glennpasch.com/​

Company website: https://pcgdigital.com/

Standing out in today's crowded marketing space takes a unique approach. While video is something that is becoming more common, personalizing your videos is key to connecting to your audience.  

What are the best strategies? Steve Roessler, Chief Evangelist Officer for Dive Centric, shares how he helps his clients convert more sales opportunities using video marketing. Fun fast paced and full of tactical advice.

 Get ready for this coming year!! Don't forget to subscribe, share and rate the show!!! Enjoy  

About Steve Roessler Steve Roessler serves as Chief Evangelist Officer of DriveCentric, a leading provider of dealership software solutions. With over 25 years of expertise servicing customers, Steve’s passion is helping dealers embrace new technology and long-term strategies that drive sales and market share growth while providing an exceptional customer experience.  

Steve is recognized as one of the most prominent voices in automotive advocating for dealerships, customers, and the community. With his infectious personality, audiences enjoy a learning environment that’s fun, inclusive and informative.  

Steve lives in St. Louis, MO, with his wife and daughter and is a die-hard Cardinals and Blues music fan.  

Connect with Steve: https://www.linkedin.com/in/steve-roessler-85b8397/

About Glenn Pasch:

"Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”

Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.

Let’s Connect:

Linkedin: https://www.linkedin.com/in/glennpasch/​

Personal Website http://glennpasch.com/​

Company website: https://pcgdigital.com/

You need to select someone to lead your team. 

What should you look for in a candidate, especially if you are promoting from within? Too many leaders choose for the wrong reason and it usually ends up a disaster. 

Ryann Dowdy has a checklist of qualities to look for and she shares them in this power episode. Worth a listen!! 

It is a key point of stress for every company, no matter this size.

Enjoy it and make sure you have your notes handy.

Don't forget to subscribe and share this episode.

About Ryann Dowdy

Sales and Business Coach Ryann Dowdy helps high-achieving women leave their 9-5 and build a 6-figure business by teaching them how to master sales conversations and the mindset work required to make a total identity shift.

Author of her new book "The 100K Sales Method" https://100ksalesbook.com/

Before starting her own business, Ryann spent 15 years in the Corporate world building multi-million dollar sales organizations for start-ups in the marketing space. From sales rep and individual contributor to Director of Sales – Ryann has mentored, managed, and trained thousands of sales reps.

Ryann’s coaching business, Uncensored Consulting, has helped hundreds of women get their first clients, leave their day jobs, and take back control of their lives. By teaching tried and true sales strategies that aren’t dependent on social media or trendy tactics, Ryann focuses on the art of building relationship and human to human connection.

Connect with Ryann:

https://www.socialsellersacademy.com/

About Glenn Pasch:

"Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”

Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.

Let’s Connect:

Linkedin: https://www.linkedin.com/in/glennpasch/​

Personal Website http://glennpasch.com/​

Company website: https://pcgdigital.com/

Practice, Practice, Practice. We demand that of our sports team but do we demand it from ourselves? How often do you practice your skills? As a leader, do you hold yourself accountable to set aside time each day to really practice and then be available to your employees as they execute their tasks, or "play their game"?  

That is the question today's guest, Jennifer Suzuki poses. Leadership accountability has to be consistent. In order to maximize your team's performance, you have to balance time between executing and practicing. And it is up to the leader to hold themselves accountable to do this.  

 Jennifer brings over 25 years of experience to the automotive industry. She is a well respected trainer who brings a straight forward way of sharing her strategies. So much great information.   

Enjoy it. Don't forget to subscribe and please share it as well Thanks 

 About Jennifer Suzuki  

Jennifer Suzuki is the Founder & President of eDealer Solutions, Inc., the first automotive internet sales training company and a pioneer in digital sales. The activity based training company focuses on dealership leadership and their sales teams to deliver a fluid, time-efficient and seamless guest experience that increases showed appointments, sales retention and CSI.  

The digital sales online training system has enabled thousands of dealership teams immediate information to converting leads into sales. Her 25 years of experience includes: President of e-Dealer Solutions, In-Dealership Sales Trainer, six-year Guest Instructor at NADA Academy, NADA eight-year Convention Speaker, OEM, State Association, Twenty-Group Speaker, and Northwood University graduate. 

  She has a tremendous reputation for delivering significant success to dealerships looking to focus on digital and phone processes through profitable actions for all departments.  

 She can be reached at Jennifer@edealersolution.com or text 954.873.8029.  

About Glenn Pasch:   

"Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”  

Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.    

 Let’s Connect:   

Linkedin: https://www.linkedin.com/in/glennpasch/​

Personal Website http://glennpasch.com/​

Company website: https://pcgdigital.com/

In this episode, Wylie McGraw, Combat Veteran, Star Athlete and now Performance Accelerator shares what he feels are the building blocks of being an optimized leader. He takes the audience through his journey to success and now how he works with individuals to unlock their true potential

Exciting conversation and really tactical as well. Enjoy the conversation.

Please don't forget to subscribe, share and rate the show!!! Thanks for the support.

About Wylie McGraw

Wylie is a Performance Accelerator who thrives on assisting high-performing CEOs, entrepreneurs, and public figures break through their limitations and take their performance and their business to an even higher level.

He draws on his experience as a former star baseball pitcher, competitive bull rider, and 3-tour combat veteran to help individuals eradicate stress and push beyond their boundaries to achieve new levels of sustained success in everything they do.

For more than a decade now, Wylie has been working one-on-one with the highest-performing professionals, from Wall Street and Hollywood to pro sports and Fortune 500 companies, helping them accelerate beyond what they ever imagined possible. Wylie believes that self-mastery can be attained by pushing way beyond your comfort levels to discover levels previously unknown to oneself.

Connect with Wylie:

Linkedin: https://www.linkedin.com/in/wyliemcgraw/

Website: https://www.wyliemcgraw.com/

About Glenn Pasch:

"Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”

Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more.

He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.

Let’s Connect:

Linkedin: https://www.linkedin.com/in/glennpasch/​

Personal Website http://glennpasch.com/

​Company website: https://pcgdigital.com/

The first 30 days of taking over a new team is crucial. Whether you are new to leading teams or an experienced manager, understanding that how your team thinks is key to success.

But how do you change the mindset of your team as a new leader? There are a few keys and tactics that work.

In this episode, Dimitrius Naylor, Marine, leader and now General Manager of a new auto dealership shares his view of why mindset is the key to getting a team working in unison. He shares how his experience in the military impacts his leadership style.

We also talk about diversity in automotive. Dimitrius shares his experience and hope that we can move to a time where you are only judged on effort and results.

Passionate, thoughtful and powerful. Great conversation.

Don't forget to subscribe and please share!!

Enjoy 

About Dimitrius Naylor:  

Former United States Marine corp veteran having deployed numerous times around the world. 

Follower of Jesus Christ, Married to my beautiful Stephanie in which we have three children between us. I entered into the automotive industry in 2009 and have worked my up the ladder having sat in all seats on the variable side of the business. 

My life’s work is summed up into my favorite phrase! “ hardwork is the great equalizer!”

Connect with Dimitrius on Linkedin: https://bit.ly/3yjql1S

About Glenn Pasch:

"Everyone finds themselves in charge at some point in their lives. Yet many of us lack the skills to generate consistent results. My goal is to help you learn the skills to adapt and grow in your personal and business life.”

Glenn Pasch is CEO of PCG Digital, a full service digital marketing agency that specializes in helping businesses create and deliver customers raving, recommending & returning for more. He is author of 2 books including "The Power of Connected Marketing" and has spoken and educated audiences throughout the US and internationally.

Let’s Connect:

Linkedin: https://www.linkedin.com/in/glennpasch/​

Personal Website http://glennpasch.com/​

Company website: https://pcgdigital.com/