Explorez tous les épisodes du podcast You Came to the Right Place, by TravelPulse Canada
| Titre | Date | Durée | |
|---|---|---|---|
| The Power of Travel: Inside G Adventures’ GX with Dre Giroux | 02 Sep 2026 | 00:26:57 | |
What does it take to bring hundreds of people from across the travel industry together in one destination and make sure their presence leaves something meaningful behind? In Episode 12 of You Came to the Right Place, Natasha and Jen sit down with Dre Giroux, Director of Global Community Operations at G Adventures and one of the driving forces behind GX, the company’s annual community tourism summit. With GX Cambodia just around the corner, Dre takes us behind the scenes of an event that requires a full year of planning, a small-but-mighty team and, apparently, a truly heroic number of spreadsheets. Dre reflects on the moments that have stayed with her from past GX events, why she believes travel builds empathy, what excites her most about this year’s destination and why sometimes the best travel advice is simply to “lean into it.” And in the Rapid Fire Five: Jordan, a travelling pharmacy, Taylor Swift almost makes an appearance, Wonderwall refuses to die, and we learn why Dre was once cut out of an outfit with a chef’s knife. It’s a conversation about the enormous amount of work that happens behind the scenes of transformational travel and the people and communities who make it matter. Subscribe to You Came to the Right Place wherever you get your podcasts. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny, and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit, and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis, and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| Small Group, Big Adventure: Collette’s Christian Leibl-Cote on the Changing Face of Guided Travel | 18 Aug 2026 | 00:26:50 | |
Guided touring isn’t what it used to be — and neither is the Canadian traveller. In Episode 11 of You Came to the Right Place, Natasha Lair and Jen Mallia sit down with Christian Leibl-Cote, Executive Vice President of Global Business at Collette, to talk about how guided travel is evolving and what travel advisors need to know about the changing expectations of their clients. Christian shares why Canadians are travelling longer, spending more and venturing beyond traditional favourites to destinations across Africa, Asia and Eastern Europe. He also digs into the growing demand for small-group travel, immersive local experiences and off-season departures — and why more than 20% of Collette’s travellers are now travelling solo. The conversation also tackles overtourism, sustainability, AI and the enduring value of human connection. For advisors, Christian offers practical advice for growing guided-tour business and explains why experiencing the product firsthand can make all the difference. Plus, in the Pulse Check, Christian shares the travel memories he hopes his kids will carry for life — including one unforgettable night with a hippo outside their tent in the Serengeti. Subscribe to You Came to the Right Place wherever you get your podcasts. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny, and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit, and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis, and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| The Business of Travel: Travelsavers’ Jane Clementino on Trends, Technology and Tomorrow | 04 Aug 2026 | 00:26:44 | |
In Episode 10 of You Came to the Right Place, hosts Natasha Lair and Jen Mallia are joined by one of Canada's most respected travel industry leaders, Jane Clementino, Senior Vice President and General Manager of TRAVELSAVERS Canada. They explore the trends shaping the Canadian travel industry, how travel advisors are evolving their businesses, and why the future remains bright for the trade. In this episode: • Why more travel advisors are specializing and building niche businesses Plus, the Pulse Check returns with rapid-fire questions on Jane's dream destination, biggest airport pet peeve, favourite duty-free purchase, and the best travel advice she's ever received. Subscribe to You Came to the Right Place wherever you get your podcasts. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny, and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit, and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis, and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| Sea of Change: The Luxury Cruise Trends Shaping Traveller Demand | 21 Jul 2026 | 00:25:17 | |
In Episode 9 of You Came to the Right Place, hosts Natasha Lair and Jen Mallia are joined by Chris Austin, President of North America for Explora Journeys. Together, they discuss how Explora Journeys is redefining luxury ocean travel, what's new aboard the highly anticipated Explora III, and why Canadian travellers are increasingly embracing this new style of cruising. In this episode: Plus, the Pulse Check returns with rapid-fire questions on emerging destinations, luxury travel trends, favourite ports and the one travel essential Chris never leaves home without. Subscribe to You Came to the Right Place wherever you get your podcasts. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny, and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit, and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis, and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| Healthy Bookings: Wellness Travel Trends Shaping Client Demand | 07 Jul 2026 | 00:22:18 | |
Wellness travel is booming, but what does "wellness" actually mean? And how can travel advisors confidently recommend experiences that deliver more than just a spa treatment? In Episode 8 of You Came to the Right Place, hosts Natasha Lair and Jen Mallia are joined by Oxana Spivey, Vice President of Wellness Standards and Education at Wellness in Travel and Tourism (WITT), and Lauren Pronger, Founder and CEO of Well Inspired Travels. Together, they explore why wellness travel is becoming one of the industry's fastest-growing segments and what that means for travel advisors. In this episode: Plus, the Pulse Check returns with rapid-fire questions on most underrated wellness destinations, digital detoxes and the wellness trend our guests just can't get behind. Subscribe to You Came to the Right Place wherever you get your podcasts. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny, and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit, and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis, and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| Castles, Clans and Big Commissions: Brendan Vacations on What's Trending in the Celtic Isles | 23 Jun 2026 | 00:26:39 | |
In the latest episode of You Came To The Right Place, hosts Natasha Lair and Jen Mallia sit down with Donna Looby, Regional Sales Manager at Brendan Vacations, to discuss the trends shaping travel to the Celtic Isles and the opportunities advisors shouldn't overlook. You'll learn: • Why bookings for 2027 are already gaining momentum Looby also shares insights from her own experience growing up in Ireland, explains why these destinations continue to resonate with Canadian travellers, and discusses the tools, training, and support available to advisors through Brendan Vacations. Plus, hear details about Brendan Vacations' current booking incentives and an upcoming Ireland FAM designed specifically for travel advisors. Episode 7 of You Came to the Right Place is now available on all major podcast platforms. Sláinte! ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny, and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit, and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis, and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place.
See omnystudio.com/listener for privacy information. | |||
| The Next Wave of Cruise Travel: MSC's Ian Patterson Dishes on What's Selling, What's Changing and What's Next | 10 Jun 2026 | 00:22:56 | |
In episode six of You Came to the Right Place, Natasha Lair and Jen Mallia sit down with Ian Patterson, Country Manager for MSC Cruises Canada, to discuss what's driving demand among Canadian cruisers, the growing popularity of short sailings and MSC Yacht Club, and how the cruise line is expanding its Fly & Cruise options for Canadian travellers. Patterson also shares insights on MSC Opera's new Dominican Republic homeport, the arrival of MSC World Europa in the Caribbean, what advisors should know about MSC World Asia, and the booking trends shaping the cruise market heading into 2027. Whether you sell cruise regularly or are looking for new opportunities, this episode offers practical insights into one of the industry's fastest-growing cruise brands. Episode 6 of You Came to the Right Place is now available on all major podcast platforms. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| TravelPulse Canada’s Readers’ Choice Awards: Behind the Scenes of the Travel Industry’s Biggest Night | 27 May 2026 | 00:17:33 | |
In Episode 5 of You Came to the Right Place, co-hosts Natasha Lair and Jen Mallia go behind the scenes of the 2026 TravelPulse Canada Readers’ Choice Awards. Recorded just days after the event at the Four Seasons Hotel Toronto, the episode offers a candid recap of the highs, hilarity and heartfelt moments that made this year’s awards unforgettable. The conversation covers everything from the explosive reactions inside the ballroom and the rise of ultra-competitive categories to music, fashion, and the meaning of the Readers’ Choice Awards to the industry. “One of the biggest moments every year at the awards is the Canadian Travel Hall of Fame,” Lair says. “They were so honoured and appreciative, which felt really good.” ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| Three Generations, One Itinerary: Parenting Expert Kathy Buckworth on Selling Multi-Gen Travel | 28 Apr 2026 | 00:22:39 | |
In Episode 4 of You Came to the Right Place, co-hosts Natasha Lair and Jen Mallia sit down with Canadian media personality, travel writer, and parenting expert Kathy Buckworth to unpack one of the biggest trends advisors are navigating right now: multi-generational travel. Fresh off a trip to Club Med in the Dominican Republic, Buckworth shares what really happens when you put three generations on one vacation—from car seats on planes to splitting suitcases with diapers and formula. The conversation dives into the logistics advisors don’t always see, the emotional dynamics at play, and why destination familiarity matters. “Who needs more naps—granddad or the baby?” Buckworth brings real credibility, and this is not another fluffy “multi-gen travel is trending” conversation—it’s what actually happens when you put grandparents, adult kids, and toddlers on one trip (tantrums, logistics, exhaustion), alongside practical takeaways advisors can use. ABOUT THE HOSTS ABOUT THE SHOW See omnystudio.com/listener for privacy information. | |||
| Itinerary Glow-Up: Johanna Silver of Expedia Cruises on Curated, Client-First Travel | 15 Apr 2026 | 00:16:59 | |
In Episode Three of You Came to the Right Place, hosts Natasha and Jen sit down with Johanna “Joey” Silver, a travel consultant with Expedia Cruises in St. Albert, Alberta. With more than eight years in the industry, Joey shares how she found her niche in curated, experience-driven travel, and why those “from-scratch” itineraries are where she thrives. She talks about the growing demand for immersive travel, the rise of set-jetting (yes, Game of Thrones and Lord of the Rings fans, this one’s for you), and how advisors can turn one-time bookings into long-term relationships built on trust. From client anxiety around global travel to shifting booking behaviours, Joey offers insight on navigating uncertainty and why transparency and realistic expectations matter more than ever. Plus, in this episode’s Pulse Check, Joey weighs in on underrated trends, red-eye flights, and why “Eye of the Tiger” might just be the unofficial anthem of Canadian travel. ABOUT THE HOSTS Between them, Natasha Lair and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release.Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| From Posts to Profit: Independent Advisor Gabi Hradsky on the Power of Social Media | 01 Apr 2026 | 00:23:28 | |
In Episode Two of You Came to the Right Place: TravelPulse Canada’s Podcast, hosts Natasha Lair and Jen Mallia sit down with Ontario-based independent travel advisor Gabi Hradsky. Hradsky says social media has become the biggest driver of her business, despite starting out as her biggest fear. “I did learn very quickly that social media was where I was getting a lot of my traction,” she says.The conversation explores how advisors can turn online engagement into real bookings, why relationship-building is key to long-term success, and how small, consistent touchpoints, from pre-trip check-ins to handwritten notes, can help convert clients into repeat and referral business. Plus, the hosts dive into social media strategy, business structure, and what new advisors often underestimate when getting started.This episode is sponsored by AmaWaterways ABOUT THE SHOW Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish.If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||
| Independent Advisor, Patrice Beasley, on Changing Travel Trends and the Advisor’s Role in Uncertain Times | 13 Mar 2026 | 00:24:06 | |
In the debut episode of You Came to the Right Place: TravelPulse Canada’s Podcast, hosts Natasha Lair and Jen Mallia sit down with Alberta-based Go Travel advisor Patrice Beasley to discuss what Canadians are booking right now. Beasley says she’s seeing more women taking big bucket-list trips, from Bali to Africa. “Single ladies are just being bold and taking those big trips,” she says. The conversation also explores softening demand for U.S. travel, growing interest in Canadian destinations like the Maritimes and Vancouver Island, and a shift toward experiential travel. Plus, the hosts share a few laughs about multi-gen trips, dream destinations and travel trends. This episode is sponsored by AmaWaterways. ABOUT THE HOSTS Between them, Natasha Lair-McKenty and Jen Mallia bring more than four decades of media and travel editorial experience to the mic. Ontario-based Natasha, Managing Editor of TravelPulse Canada, is warm, funny and deeply curious, known for finding the human angle and cutting through industry spin with factual, unbiased reporting. Edmonton-based Jen, Senior Editor and travel media expert, pairs two decades of travel editorial experience with charm, quick wit and sharp industry insight. From Central Canada to the West, they’ve got their ears to the ground, delivering real talk, smart analysis and just enough sarcasm to keep it interesting. ABOUT THE SHOW You Came to the Right Place is a Canadian travel industry podcast from TravelPulse Canada. Expect smart conversation, insider context, and the kind of straight talk that doesn’t always make it into a press release. Each episode blends candid conversations between two editors, interviews with industry leaders, advisors, destination execs, and the people behind the stories we publish. If you work in travel, you came to the right place. See omnystudio.com/listener for privacy information. | |||