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Explorez tous les épisodes du podcast Where We Buy: Retail Real Estate with James Cook

Plongez dans la liste complète des épisodes de Where We Buy: Retail Real Estate with James Cook. Chaque épisode est catalogué accompagné de descriptions détaillées, ce qui facilite la recherche et l'exploration de sujets spécifiques. Suivez tous les épisodes de votre podcast préféré et ne manquez aucun contenu pertinent.

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TitreDateDurée
Time Out Market's Global Expansion - Where We Buy #31622 Nov 202400:28:06

Chris Ohlund, CEO of Time Out Group, discusses the company's transformation from a London-based publication in the 1960s to a global media and food hall brand. Time Out now operates markets in nine cities, with seven more in development. Ohlund explains how Time Out uniquely combines media and markets to showcase each city's best offerings, detailing their curation process for local food vendors and their strategy for expanding into major global cities.

Laurent Ruffier-Lanche, General Manager of Time Out Market Montreal, reflects on the food hall's evolution over its five-year history. He provides insights into the operational and cultural factors that have established each Time Out Market as a distinct culinary destination within its local community.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

How technology and urban planning could reshape retail's future - Where We Buy #31508 Nov 202400:24:53

Retail’s future is rapidly evolving, shaped by technology and changing consumer habits. In connection with JLL’s Future Vision research project, this episode of Trends & Insights: The Future of Commercial Real Estate explores three potential scenarios for shopping in the years ahead.

  • How AI will challenge traditional retail spaces and consumer behaviors.
  • Why digital replicas of physical stores will reshape the shopping experience.
  • The shift from big-box stores and malls to mixed-use districts, and what it means for the future of urban spaces.

Looking at how these scenarios might impact real estate, consumers, and the nature of shopping itself, James Cook, JLL's senior director of retail research, discusses the challenges and opportunities with Katie Grissom, head of retail and mixed use for the Americas at global investment leader Nuveen Real Estate. They talk about factors like technology adoption, consumer psychology, and the varying needs of urban, suburban, and rural areas. They also touch on the importance of convenience, emotional connections in shopping, and the difficulties in changing established consumer behaviors.

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Turning Events into Engagement - Where We Buy #30630 Aug 202400:22:43

Aaron Sorin from AnyRoad talks about the importance and impact of experiential events for retailers, restaurants, and shopping centers. He explains how AnyRoad’s event management software helps businesses measure and optimize their event strategies. He covers examples including Johnny Walker's personalized whiskey tours and Westfield's holiday Santa experience, showing how they used feedback to improve the customer experience.

Keisha Virtue is a Senior Research Analyst for JLL.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

OAK: First-of-Its-Kind Mixed-Use Project in OKC - Where We Buy #30523 Aug 202400:28:43

Ryan McNeill, founder of Veritas Development talks about OAK, a new mixed-use development in Oklahoma City. He was inspired by iconic retail spaces like Santana Row and The Grove to spend over 15 years assembling land and building OAK. The project, featuring retail, food, hotel, and residential, aims to revitalize the area and bring high-quality amenities to the city. He discusses the importance of placemaking, community engagement, and his experiences in the restaurant industry that influenced his approach to development.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe:  Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Spotlight on Washington, D.C. and Dallas Fort Worth - Where We Buy #30416 Aug 202400:31:50

Richard Lake, founding Principal of Roadside Development, and Catherine Timko, Principal at Riddle Company highlight transformative projects in Washington DC, including City Market at O and City Ridge. They discuss D.C.'s retail evolution and challenges in redeveloping office space into mixed use projects.

After that, Michael Wheat, Managing Director of JLL's North Texas retail group explains why Dallas Fort Worth attracts retailers, citing high demand and planned developments despite challenges like interest rates and construction costs. 

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Compelling Retail with Anne Mezzenga - Where We Buy #30309 Aug 202400:36:57

Anne Mezzenga from Omni Talk joins James for a discussion about expanding retailers such as Five Below, Harbor Freight Tools, Burlington, Ulta, and Netflix House. They talk about innovative store concepts and technologies being implemented by H&M and Schnucks and touch on the economic implications of these trends and the importance of experiential retail to attract consumers.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

The Picklr: Riding the Wave of Pickleball Growth - Where We Buy #30202 Aug 202400:27:52

Jorge Barragan and Austin Wood are co-founders of The Picklr, an indoor pickleball chain. Discussing the sport's burgeoning popularity and demand, they share how The Picklr has sold 311 franchise locations in the U.S. and plans international expansions. They talk about their franchise model, the impact of the pandemic on the sport, partnerships with celebrities like Drew Brees, and the unique community and competitive aspects of their facilities.

James Cook is the Director of Retail Research in the Americas for JLL. 
Keisha Virtue is a Senior Research Analyst for JLL.

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Consumer Confidence, Inflation and Luxury Shopping - Where We Buy #30126 Jul 202400:36:58

James Cook is joined by Sucharita Kodali, VP and Principal Analyst at Forrester to talk about five significant trends impacting the retail sector. They discuss consumer confidence amidst low unemployment and high inflation, the role of artificial intelligence in retail, the current state of the luxury market, and the potential merger between Saks and Neiman Marcus. They also explore the implications of political uncertainty on consumer spending, and the recent impact of the CrowdStrike software failure on retailers.

James Cook is the Director of Retail Research in the Americas for JLL. 

Watch the video version of this episode: https://youtu.be/XlIqt1GiUVk

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Family Entertainment Center Insights with Tim Murphy, CEO of Boomers Parks - Where We Buy #30019 Jul 202400:33:41

Tim Murphy, CEO of Boomers Parks, delves into the operations, challenges, and growth of Boomers Parks' family entertainment centers (FECs) and water parks. The discussion covers Murphy's extensive background in the entertainment industry, the evolution and modernization of Boomers Parks' offerings, and the significance of understanding demographic needs. Murphy also shares how Boomers Parks has adapted its business model for growth through franchising, consulting, and management agreements, while also enhancing their online presence and updating their facilities to attract and retain visitors.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Convenience Culture with Nuveen's Katie Grissom - Where We Buy #29912 Jul 202400:26:32

Katie Grissom is the Head of Retail and Mixed-Use, Americas at Nuveen. She explains the company's retail investment strategy, emphasizing the importance of understanding consumer behavior. Katie points out the evolving demands of millennials, the significance of convenience culture, and the potential impacts of Gen Z's burgeoning buying power. Real-life examples of successful retail environments, such as Specialty Shops SouthPark in Charlotte and a Whole Foods-anchored center in Franklin, Tennessee, are used to illustrate her points. The conversation also touches on the balancing act between upscale and value retail, and the future considerations for retail in the face of changing consumer habits.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

The Future of Downtown New Orleans - Where We Buy #29805 Jul 202400:22:03

Davon Barbour, President and CEO of the New Orleans Downtown Development District, discusses downtown New Orleans' vibrant retail, dining, and entertainment. Barbour elaborates on the the importance of public-private partnerships. He also highlights initiatives to support small businesses and attract new retailers, making downtown a hub for commerce and culture.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

State of Play: Flight Club & Beyond - Where We Buy #29728 Jun 202400:23:32

Toby Harris, President & CEO of State of Play Hospitality discusses his company's three innovative entertainment offerings: Flight Club, Hijingo, and Bounce. Flight Club combines darts with upscale hospitality and cutting-edge technology, making it accessible and fun for all. He also shares insights into the origins and expansion plans for Hijingo, a high-energy, immersive bingo experience, and Bounce, a ping pong-based concept. The episode covers site selection decisions for their venues, the high quality of food and beverages offered, and the company's future growth plans in U.S. and international markets.

James Cook is the Director of Retail Research in the Americas for JLL. 

Keisha Virtue is Senior Research Analyst for Retail at JLL.

Subscribe:  Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Navigating Toronto's Mixed-Use Redevelopment - Where We Buy #31401 Nov 202400:30:12

Mixed-use redevelopment in Toronto has been driven by the region's rapid population growth, leading to increased housing and infrastructure demands. The constraints on housing supply, rising costs due to taxes on new development, and challenges in creating effective retail spaces in mixed-use projects are explored. Examples of successful mixed-use developments in Toronto and other Canadian cities are highlighted, emphasizing the importance of placemaking and cohesive retail environments. 

Guests on this week's show:

  • Paul Ferreira is Senior Vice President for Retail in Canada.
  • Heli Brecailo is Retail Real Estate Research Manager for JLL in Canada

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Redefining Retail in a Post-Digital World - Where We Buy #29621 Jun 202400:49:10

Giuseppe Stigliano is co-author of the new book “Redefining Retail: 10 Guiding Principles of a Post-Digital World.” With a Ph.D. in Marketing and Economics, he has co-authored influential business books with international guru Philip Kotler, such as 'Retail 4.0', 'Onlife Fashion', and 'Redefining Retail'. He highlights the necessity for retailers to adapt to changing consumer needs, the evolution towards an 'OptiChannel' strategy, and the role of new technologies such as AI in shaping the future of retail. Key insights include examples of successful retailer transformations, the blending of digital and physical retail experiences, and the importance of maintaining a human touch in an increasingly tech-driven world.

This episode also features:

  • Barbara Cominelli, CEO Italy and EMEA Retail Markets Lead at JLL
  • Naveen Jaggi, President of Retail Advisory Services at JLL
  • James Cook, Director of Retail Research in the Americas for JLL

Links:

Watch the video version of this podcast: https://www.youtube.com/live/SdD4Vj8YUzY?si=B9glQjG26CK2D9eJ

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Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

The First Youth Sports Complex to Anchor a Lifestyle Center - Where We Buy #29514 Jun 202400:18:24

Bluhawk in Overland Park, Kansas is a 277-acre mixed-use development anchored by a massive indoor sports facility. The facility includes basketball courts, turf fields, and NHL regulation ice rinks, which will attract a significant youth sports crowd. Kent Price and Bart Lowen of developer Price Brothers talk about the vision behind Bluhawk, the types of retail tenants suitable for such a development, and how it integrates community, health, and commercial elements. 

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
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Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Celebrity Backed Restaurants - Where We Buy #29407 Jun 202400:32:46

James Cook and Keisha Virtue wanted to see to see how many celebrity restaurants they could visit in two hours on the Las Vegas Strip. In their research, they identified 361 celebrity restaurant openings in the past 5 years in the U.S. and Canada. These establishments not only boost tourism but also create a competitive edge in the competitive restaurant industry. Celebrity restaurants serve as major tourist attractions, particularly in popular corridors like Las Vegas Boulevard and Nashville's Lower Broadway.  Celebrities leverage their recognition and large social media followings to drive customer attraction and compete with mainstream restaurants. 

Watch a video of the Celebrity Restaurant Challenge: https://youtu.be/wcFd2LROIFs?si=sAwcWiaDRpv2t6aX

Read the full Celebrity Restaurant report for free:https://www.us.jll.com/en/trends-and-insights/research/celebrity-restaurants-report

James Cook is the Director of Retail Research in the Americas for JLL.

Keisha Virtue is Senior Research Analyst for Retail at JLL.

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

IT'SUGAR's Sweet Real Estate Strategy - Where We Buy #29331 May 202400:28:14


IT'SUGAR is known for its extensive variety of treats and innovative products. It's a leader in what the company call "sugartainment." Jonathan Schwartz, Vice President of Real Estate and Business Development discusses the brand's latest endeavors, retail strategies, and future plans. The company often seeks locations in impulsive purchasing environments like Las Vegas, where they have six stores. The focus remains on tourist markets, lifestyle centers, urban locations, and premier properties. The company has the flexibility to adapt store sizes from 1,800 to 30,000 square feet, depending on the location.

Keisha Virtue is Senior Research Analyst for Retail at JLL.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Exploring Insights from ICSC Las Vegas 2024- Where We Buy #29224 May 202400:32:46

James sits down with Deborah Weinswig, CEO of Coresight Research and Ana Leon, Director of Retail Research at Nuveen to chat about the latest trends in retail, real estate, and technology discussed at ICSC Las Vegas 2024. The conversation covers augmented reality, RFID technology, ethnic grocery stores, retail media networks, and the growing importance of mixed-use development. The guests also share their views on the economic outlook and consumer behavior.

James Cook is the director of retail research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
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Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Insights and Predictions Pre-ICSC Las Vegas - Where We Buy #29117 May 202400:47:21

Tom McGee, ICSC President and CEO, along with Dana Telsey CEO of Telsey Advisory Group, dive into emerging trends in retail real estate and consumer behavior, focusing on topics such as the impact of supply issues on leasing activity, the rise of omnichannel retailing, and the importance of local boutiques. They also cover insights on consumer spending, local businesses, and innovative retail strategies.

Naveen Jaggi is President of Retail Advisory Services for JLL Americas
James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
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Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Retail Sales Forecasting 101 - Where We Buy #29010 May 202400:30:41

Sales forecasting is critical for retailers and restaurants. Paul Sill, the head of the Visionary Insights Group at JLL, explains how forecasting models are built and used. The episode also explores how internal and external data, including customer demographics, competitor data, and mobile data, are incorporated into predictive models to assist retailers in making informed real estate decisions.

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Retail Real Estate's Low Supply and High Demand - Where We Buy #28903 May 202400:35:29

Keisha Virtue gives the latest data on how retail vacancy rates are affected by high demand and a lack of supply. She explores the shift towards smaller store footprints and the impact of inflation on the construction of new shopping centers. She also touches on the varying expansion and contraction across retail sectors, with notable movements in the grocery, discount, and experiential spaces. 

Read the latest JLL retail report here: https://www.us.jll.com/en/trends-and-insights/research/retail-market-outlook

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Qloo's AI Predicts the Perfect Tenant - Where We Buy #28826 Apr 202400:43:46

Alex Elias is CEO and co-founder of Qloo, an AI platform designed to understand and predict consumer tastes. He discusses how AI-driven prediction models can influence retail strategies and shopping center development, touching on the significance of privacy-centric data collection. This episode also includes a live demonstration of Qloo's affinity model.

Sam Delisi is an operating partner at Moderne Ventures, a venture capital firm that has invested in Qloo. He joins to give his take on the state of venture capital and how this technology could be applied to real estate uses. 

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Cindy the Virtual Influencer - Where We Buy #28715 Apr 202400:38:27


Meet Cindy, a virtual spokesperson designed to forge stronger connections between shoppers and shopping centers. Cindy was created using AI tools, but isn't herself an AI. This episode explores the motivations behind Cindy's creation. The team behind Cindy delves into the challenges and successes of bringing a virtual influencer to life, emphasizing the potential of virtual influencers in building trust and authenticity. This conversation also touches on the technological and creative processes involved in designing Cindy's appearance and personality, aiming to reflect a broad appeal while maintaining a specific charm. 

- Liz Glosson is Director of Account Management at The Dealey Group.
- Ashlyn Booth is Senior Vice President, Director of Strategy & Marketing for Retail Property Management at JLL.
- Corbett Guest is President and Chief Strategy Officer at Imaginuity. 

To see Cindy in action, watch a video version of this episode: https://www.youtube.com/watch?v=5d9qdoU9wJw&t=2468s

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe:  Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
Alexa: Say "Enable the Where We Buy skill"

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

The Magic of Retailtainment - Where We Buy #31325 Oct 202400:36:36

Andrew Lainsbury is a seasoned retail marketing consultant and professor from the University of Minnesota's Carlson School of Management. He explores the concept of "retailtainment," merging retail with entertainment to create multi-sensory experiences that captivate customers, with examples from brands like Disney and Lush. He discusses the transformation of retail spaces, the importance of cultural insights, and the quality of Japanese convenience stores. Andrew emphasizes authentic customer engagement, balancing brand storytelling with genuine service, and using creative imagination to enhance retail environments

James Cook is the Director of Retail Research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify 
Listen: WhereWeBuy.show 

Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

Lions & Malls & Bears, Oh My! - Where We Buy #28608 Apr 202400:34:24

Join Stephen Dombrovski as he takes us on a journey through the evolution of shopping centers and the art of showmanship. From his childhood experiences witnessing the birth the modern mall to a career in retail real estate, Stephen shares stories about the remarkable events and promotions that transformed malls into vibrant community hubs during the 1970s. Get ready for bear wrestling, lion taming, and old-time showmanship, as we discover the significance of experiential retail.

James Cook is the director of retail research in the Americas for JLL. 

Subscribe: Apple Podcasts | Spotify | Google Podcasts
Listen: WhereWeBuy.show 
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Email: jamesd.cook@jll.com 

Watch our video show, Everything We Know About Retail: http://everythingweknow.show/

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Read more retail research here:  http://www.us.jll.com/retail

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.

 

EDENS CEO Jodie McLean on Creating Community - Where We Buy #28501 Apr 202400:30:39

Beginning in 2006, a pivotal year marked by the widespread adoption of broadband internet, EDENS embarked on a journey to redefine itself  by focusing on human connection and experiential retail. Jodie McLean, CEO of EDENS, explores the company's mission to enrich communities. Jodie shares personal anecdotes to illustrate Edens’ evolution towards creating spaces that facilitate social interactions and community engagement, emphasizing the importance of dwell time and the concept of 'consequential strangers' in building relationships. 

James Cook is the Director of Retail Research in the Americas for JLL. 

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Which Supermarkets Opened the Most New Stores? - Where We Buy #28425 Mar 202400:37:05

This episode dives into the current landscape within the grocery store industry in North America. The conversation also touches on the role of technology and online grocery shopping, the resilience and attractiveness of grocery-anchored shopping centers to investors, and more market insights from the United States and Canada. 

Today's show features discussions with JLL research team members Saul Lua, Heli Brecailo, and Ophelia Makis. 

James Cook is the Director of Retail Research in the Americas for JLL. 

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The Scientist and the Shopping Center - Where We Buy #28318 Mar 202400:25:59

Dr. Gordon Chiu is a scientist and commercial real estate investor. Facing a pothole problem at his shopping center in Scranton, Pennsylvania, Chiu used his unique expertise in graphene, a modern and strong material, to develop an efficient and cost-effective solution for repairing potholes, substantially improving the longevity of asphalt and reducing legal and financial liabilities. 

Dr Chiu is a regular guest on the Calling All Explorers podcast.

James Cook is the Director of Retail Research in the Americas for JLL. 

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A New York Story with Michael Hirschfeld - Where We Buy #28210 Mar 202400:34:13

Michael Hirschfeld discusses his over 50-year career in the retail real estate industry, focusing on urban markets across the U.S. He started in 1970s New York City at a time when retail brokerage was not the developed field that it is today. He speaks to the evolution of urban retail, the impact of changing market dynamics on retail real estate, and future opportunities within the industry. He also talks about the broader transformations in New York City's urban landscape, providing insights into how shifts in demographics, technology, and consumer behavior have influenced urban retail environments.

Michael Hirschfeld is a Vice Chairman at JLL.

James Cook is the Director of Retail Research in the Americas for JLL. 

Special thanks to Ebere Anokute for conducting the interview.

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Tech Tools to Decode Consumer Behavior - Where We Buy #28103 Mar 202400:30:47

This episode features two tech companies, exploring what their products mean for retailers and shopping centers. Verlin Youd explains how Ariadne's technology tracks customer behavior in physical locations such as stores, shopping centers, and airports, thereby providing retailers with analytics historically limited to e-commerce. Zied Ladhari discusses how Raydiant's platform delivers content on digital screens both inside and outside of stores. The platform can monitor the performance of employees, gather demographic data about customers, and even customize content based on customer engagement. 

James Cook is the Director of Retail Research in the Americas for JLL. 

Special thanks to Ebere Anokute for conducting the interview.

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Retail Boom in the Sunshine State - Where We Buy #28022 Feb 202400:45:37

Justin Greider, the Florida retail lead at JLL, explains how the state attracts new residents with a lower cost of living, ultimately driving up demand for retail space. Tourism also remains a powerful driver for Florida's retail sector, with Orlando and South Florida benefiting the most. 

In addition, industry veteran David Zoba and JLL President of Retail Advisory Services Naveen Jaggi discuss the current state of retail real estate, pointing out a shift towards more competition for food and beverage spaces, and the current tight market, especially for end caps and drive-throughs. They also touch on luxury retail and the urban recovery. 

James Cook is the Director of Retail Research in the Americas for JLL. 

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Going Off-mall with Josh Poag - Where We Buy #27915 Feb 202400:27:02

Josh Poag, the President and CEO of Poag Development Group discusses past and future projects, including Avenue One in Omaha and the redevelopment of the Oak Court Mall in Memphis. He also talks about the future for retail real estate and the need for engaging with local communities.

James Cook is the Director of Retail Research in the Americas for JLL. 

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Making Big Changes in a Retail Organization - Where We Buy #27808 Feb 202400:29:29

What does it take for a big retailer to make a massive organizational change?  Maybe they want to roll out a new point of sale system or a new software to manage their supply chain. Companies often know they need to make a change, but not exactly how to get there. Catherine O'Doherty talks about her approach to the challenges of transformation and change management. 

Catherine O'Doherty is an Associate Partner at Sia Partners.

James Cook is the Director of Retail Research in the Americas for JLL. 

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Tanger Blurs the Line Between Lifestyle and Outlet Centers - Where We Buy #27729 Jan 202400:25:31

Justin Stein, Executive Vice President of Leasing at Tanger Inc., dives into the evolution of outlet malls, where the the emphasis is now on diversifying the tenant mix, offering digital native brands, and creating shopping experiences for consumers. Tanger's newest centers in Huntsville, Alabama; Asheville, North Carolina; and Nashville, Tennessee each offer shoppers more dining and entertainment options, and blur the lines between lifestyle centers and outlet malls.

James Cook is the director of retail research in the Americas for JLL. 

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Holiday Shopping and Luxury Retail Trends - Where We Buy #31218 Oct 202400:23:21

Hosts James Cook, Keisha Virtue, and Saul Lua dive into recent insights from two reports on holiday shopping and luxury retail trends. With inflation concerns lingering, the discussion reveals that holiday spending is anticipated to rise by 31.7% this year, with a focus on experiences such as dining out, movies, and visits to attractions. Shoppers are embracing in-store visits more, particularly to malls and department stores, while social media's role in gift planning has intensified, with platforms like Facebook and Instagram leading the charge. The conversation also covers luxury brand strategies, highlighting that new store openings are concentrated in malls and prime urban retail corridors, with New York City being a key focus area. Despite a slowing growth trend, the luxury market remains significant, driven by Gen Z and Millennials' increasing spending power and interest in unique, personalized experiences.

James Cook, Keisha Virtue and Saul Lua are retail researchers for JLL. 

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Investing in Retail Properties with Gary Rappaport - Where We Buy #27620 Jan 202400:41:35

Gary Rappaport, CEO of Rappaport, talks about his long-term investment strategy focused on grocery-anchored shopping centers in the Washington, DC area. Sharing insights from his  book, 'Investing in Retail Properties: A Guide to Structuring Partnerships for Sharing Capital Appreciation and Cash Flow', Gary reveals how his business model has led to over 45 years of success. 

James Cook is the Director of Retail Research in the Americas for JLL. 

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Why Grocery Anchored Retail? -with Phillips Edison's Devin Murphy - Where We Buy #27514 Jan 202400:25:12

Devin Murphy, President at Phillips Edison & Company sat down for a conversation prior to his upcoming retirement. He talked about his career journey and his leadership role at Phillips Edison, which went public in 2021. The company is one of the largest owners of  grocery-anchored shopping centers in the US. Devin shares his views on the shifting landscape of the commercial real estate industry, the move towards omni-channel grocery and the impact of increased interest rates on property investments. The conversation also touched upon the challenges and benefits of Phillips Edison going public and Devin's plans for the future.

James Cook is the Director of Retail Research in the Americas for JLL. 

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Can You Back Up Your Green Claims with Data? - Where We Buy #27407 Jan 202400:29:11

Spencer Robinson, Director of Real Estate at Central Michigan University, delves into the world of green claims - statements companies make about their sustainability initiatives - and discusses the increasing need for these claims to be verifiable. Spencer sheds light on recent legal developments and regulations surrounding these claims, particularly in the United States. He explains some of the implications for both large corporations and smaller businesses in the real estate and retail sectors.

James Cook is the Director of Retail Research in the Americas for JLL. 

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A Whirlwind Retail Tour of London, Paris, and Berlin - Where We Buy #27328 Dec 202301:00:12

Take a deep dive into the European retail real estate market with retail specialists in the UK, Germany, France, and the Netherlands. Explore store expansion plans and shopping trends in Europe's most popular shopping districts and retailers.  

- Mark Smith leads EMEA Cross Border Retail, and UK Retail Occupier Leasing at JLL.
- Benjamin Boccara is a JLL Retail Leasing Advisory Manager in Paris, France.
- Tjard Martinus heads EMEA Retail Research at JLL, based in the Netherlands.
- Moritz Scharbatke is JLL Germany's Senior Team Leader Retail Leasing East.   

James Cook is the Director of Retail Research in the Americas for JLL. 

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NOVUS is a Huge 355 Acre Mixed-use Urban Redevelopment in Arizona - Where We Buy #27216 Dec 202300:41:53

This episode features a focus on Phoenix, Arizona.  First, ASU's Mark Stapp provides insight into the economic state of the metro, discussing factors such as housing affordability, water resources, and changing temperatures.  Then, Charley Freericks with Catellus Development talks about his work at the Novus Innovation Corridor. The public-private partnership comprises 355 acres of land in an urban infill location, representing Tempe, Arizona's evolving urban core. It includes hotels, office, residences, food and retail.

Mark Stapp is Executive Director, MRED/Fred E. Taylor Professor in Real Estate, W. P. Carey Master of Real Estate Development and Director, Center for Real Estate Theory and Practice.

Charley Freericks is Senior Vice President at Catellus Development Corporation.

James Cook is the director of retail research in the Americas for JLL. 

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How Malls Partner with Social Media Influencers - Where We Buy #27101 Dec 202300:46:14

Content creator Nancy Bhasin, who posts as @basicbalance on Instagram, gives a behind-the-scenes peek into how she creates content in partnership with shopping centers in her area.  Jen Augustyn, the CEO of ad agency The Dealy Group, talks about creating campaigns with influencers for her brick-and-mortar retail clients. Then, Ashlyn Booth of JLL talks about their "Happy Haulidays" campaign which includes local content from 50 influencers at 32 different North American shopping centers.

James Cook is the director of retail research in the Americas for JLL. 

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Black Friday Bonus! - Where We Buy #27023 Nov 202300:25:58
In this special Black Friday bonus episode of "Where We Buy," James Cook discusses trends and expectations for the holiday shopping season in North America. Joined by fellow retail researchers Keisha Virtue and Heli Brecailo, they share insights from surveys conducted with U.S. and Canadian shoppers. They cover the impact of inflation, the shift from goods to experiences, preferred shopping channels, and retail forecasts for the holiday season.   James Cook is the director of retail research in the Americas for JLL.    Keisha Virtue is a senior research analyst for JLL in the US.   Heli Brecailo is retail real estate research manager for JLL in Canada.

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Retail Placemaking is in Constant Flux - Where We Buy #26921 Nov 202300:39:29

Terry Montesi, founder and CEO of Trademark Property Co., talks about how his company approaches development projects with a 'conscious capitalism' stance, advocating for the welfare of multiple stakeholders. He also gives his thoughts on the future of traditional enclosed malls, the role of mixed-use development in bolstering retail, and Trademark's new foray into multifamily real estate development.

James Cook is the director of retail research in the Americas for JLL. 

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Operating Restaurants in San Francisco's Fisherman's Warf and Ghirardelli Square - Where We Buy #26810 Nov 202300:30:17

James dives into the San Francisco restaurant scene. The first stop is Fisherman's Wharf, where Bob Partrite is the COO of Simco Restaurants, which operates five restaurants and a coffee shop at Pier 39. Bob discusses the challenges of serving food in a tourist area and how the company navigated the pandemic. The next stop is Ghirardelli Square, where Josh Leavy, CEO of San Francisco Brewing Co. talks about how he launched his brewery and his plans for future expansion. Plus, JLL's Laura Tinetti gives an update on the city's food and beverage scene.

James Cook is the director of retail research in the Americas for JLL. 

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The Case for Investing in Essential Service Retail Centers - Where We Buy #26703 Nov 202300:23:58

Rob Holuba with CenterSquare Investment Management, explains the investment strategy around Essential Service Retail (ESR) shopping centers. Rob shares how CenterSquare embraced the ESR strategy, buying unanchored centers, strategically located in suburban submarkets with high visibility, offering a diverse mix of small shop spaces tailored to the community's needs. 

James Cook is the director of retail research in the Americas for JLL. 

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Spend Z: Understanding Gen Z's Consumer Power - Where We Buy #31111 Oct 202400:34:33

Marta Bowles from NielsenIQ discusses the spending behavior and characteristics of Generation Z. Marta reveals findings from the 'Spend Z' report, highlighting Gen Z's role as a significant spending demographic, their seamless approach to shopping across digital and physical channels, and the importance of brand authenticity for engaging this generation. With the growing importance of personalized and value-driven experiences, retailers are encouraged to align with the ethical and individualistic values of Gen Z to remain relevant. 

James Cook is the director of retail research in the Americas for JLL. 

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Risk and Growth in Open-Air Retail with DLC - Where We Buy #26627 Oct 202300:39:24
Adam Ifshin is the co-founder and CEO of DLC, a company that owns, manages, and redevelops open-air shopping centers. DLC focuses on acquiring and adding value to assets in the open-air retail space, with a particular emphasis on grocery-anchored properties. They also engage in redevelopments, including densification, mixed-use additions, and adding experiential components. Adam believes that the shift to hybrid work models and the suburban lifestyle will continue to drive demand for open-air retail spaces, especially in tertiary markets with colleges or universities.

James Cook is the director of retail research in the Americas for JLL. 

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Collars & Co.'s Journey From Shark Tank to Brick-and-Mortar Retail - Where We Buy #26520 Oct 202300:25:38

Justin Baer started Collars & Co. by selling his unique Dress Collar Polo during the pandemic. He gained celebrity investors when he appeared on Shark Tank. He discusses his experience on the show and how it propelled the growth of his business. Baer also talks about his decision to open brick-and-mortar stores, starting with a pop-up in Tyson's Corner, Virginia, followed by a permanent location in Chicago. He also talks about the role of social media marketing and the importance of acquiring customers through retail stores. 

James Cook is the director of retail research in the Americas for JLL. 

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CBL Wants to Meet You at the Mall - Where We Buy #26411 Oct 202300:38:56

CBL Properties wants you to know that it still loves the mall.  In fact, the company owns 59.5 million square feet of retail properties in the U.S., including 56 malls, outlets and lifestyle centers. Charles Lebovitz, Chairman Emeritus and founder of CBL, describes the Lebovitz family's background in real estate, starting with their first mall in Chattanooga in 1962. CEO Stephen Lebovitz describes the changing role of department stores and the impact of the pandemic on the retail industry. He also highlight the importance of redevelopment and densification in the company's current strategy.

James Cook is the director of retail research in the Americas for JLL. 

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Dave's Hot Chicken - Where We Buy #26329 Sep 202300:31:13

Dannon Shiff is SVP of Real Estate at Dave's Hot Chicken, the popular fast-casual restaurant that has gained attention for its hot chicken sandwiches. The chain started with a pop-up location in East Hollywood and has since expanded with multiple brick-and-mortar restaurants across the United States. The menu at Dave's Hot Chicken is simple, focusing on chicken tenders or sandwiches with various spice levels. The brand emphasizes quality, limited menu options, and customer service, taking inspiration from the success of In-N-Out Burger. Dave's Hot Chicken has seen significant growth through franchising and is planning to open around 70-80 new restaurants this year. 

James Cook is the director of retail research in the Americas for JLL. 

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