Explorez tous les épisodes du podcast What Counts?

2025 Episode 103 – The devils in the details when it comes to infrastructure. Following along with the components of TrailBlazer’s Information Design framework, we cover the base component - Infrastructure. Where are the devils in the details when it comes to Infrastructure? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they explain where devils in the details hide when it comes to Infrastructure. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:10:24.

2025 Episode 102 – The devils in the details when it comes to applications. Following along with the components of TrailBlazer’s Information Design framework, we cover one of the supporting pillars called Applications. Where are the devils in the details when it comes to Applications? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they explain where devils in the details hide when it comes to Applications. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2025 Episode 101 – The devils in the details when it comes to data | content. Following along with the components of TrailBlazer’s Information Design framework, we cover one of the supporting pillars called Data | Content. Where are the devils in the details when it comes to Data | Content? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they give a slightly cautionary tale on how the devils can be in the details when it comes to Data | Content. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2025 Episode 100 – We took a break from the current subject matter and pulled together this celebratory What Counts Episode 100. We take a look back at some of the most viewed What Counts episodes. Additionally, we provide insight on who we are doing this podcast for and how you can use the information at your own organization. Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they celebrate their 100 episode by recapping the past 99 episodes. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 99 – The devils in the details when it comes to process. Following along with the components of TrailBlazer’s Information Design framework, we cover one of the supporting pillars called process. Where are the devils in the details when it comes to process? Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they discuss how different companies feel about documenting processes. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 98 – Where do the devils in the details hide when it comes to policy implementation? This episode explains policy-related devils in the details making it clear what to watch out for when creating or modifying company policies. Join Information Governance (IG) Consultants, Maura Dunn and Lee Karas, as they provide recommendations and certain pitfalls to watch out for when implementing IG policies. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

 

Episode length 00:11:56

2024 Episode 97 - Details are important in information governance planning and implementation. Based off the TrailBlazer Framework, explained in Episode 96, we dive further into the devils in the details when it comes to Governance. This episode ‘Governance Devils and Details’ gives you insights into the important considerations for setting up your information governance. Join IG Consultants, Maura Dunn and Lee Karas, as they help establish the governance section of an information governance program. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 96 - Details are important in information governance planning and implementation. The devils are in the details when it comes to trying to get information governance activities moving forward in your organization. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they use the TrailBlazer Framework to help explain where the devils in the details can hide. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 95 - Some of our strange information governance moments over the years. We talk about our strange moments in information governance but would love to hear from you. Drop us a line at info@trailbazer.us.com and tell us about your strangest information governance moments.

2024 Episode 94 – Artificial Intelligence (AI) and how it can help the Information Governance Professional. We have come a long way from the days of autoclassification in records management. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they give their opinion on the good and bad of Artificial Intelligence (AI). Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 93 – Inundated with too much data daily? Learn how Information Governance can help you sort through and handle data inundation by using your organization’s records retention schedule (RRS). Your RRS is more than just a records management policy. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they explain how a records retention schedule can become the backbone for automated filing, tagging, and email management. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 92 – What does it mean to give your employees access to raw data instead of manipulated data in the format they are used to? Which is greater, the potential for better reporting and results or disaster and confusion? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they explain the difference between raw data and manipulated data in the context of large scale reporting requirements. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 91 – This episode will provide you with an understanding of how to use the backfile characterization methodology to perform a statistical sampling analysis. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they explain how the backfile characterization was used to locate certain records instead of searching for records to destroy. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 90 – Implement a backfile characterization on your organization’s offsite storage boxes or electronic files in line with defensible destruction. This episode will provide you an understanding of how to perform a backfile characterization. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they provide the requirements for performing a backfile characterization project at your organization. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:18:40.

2024 Episode 89 – Does your organization have too much electronic and physical paper cluttering up your systems, hallways, and office space? This episode will provide you with an introduction to a backfile characterization project. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they introduce a backfile characterization project. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 88 – How you as an IG professional can help your organization during an office move or office closure. It’s not the end of the world if you are the one stuck having to cleanup after an office move or office closure. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss a couple of ways to deal with the material left behind after an office move or office closure. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 87 – IG documentation - what is that all about? Are you, as an Information Governance Professional, interested in learning the important items to document for company prosperity. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss IG documentation routine verses non-routine. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 86 – Are legal holds important? Does your organization know how to implement a legal hold? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss legal holds and what information should be included in a hold.

2024 Episode 85 – Are you having legacy data issues? Are you wondering what you should do with legacy data? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they give their guidance on what companies should do with legacy data. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:14:10.

2024 Episode 84 – What are the important steps for matching documents to data to ensure accurate document migration? How do you find all the places where documents are stored to migrate the appropriate documents? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they explain important steps for document migration. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:19:46.

2024 Episode 83 – What do you do when your project sponsor leaves? Project sponsorship changes affect all aspects of your information governance program, including individual projects. What do you do now? How will you position yourself and your program after key sponsorship changes. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they help guide you through steps you can take to ease the impact of a key sponsorship change. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 82 – What do you do with the old data left behind in zombie systems after you start using your brand-new system? IG professionals know that old data cannot just go away and that the appropriate retention should be applied. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they help you use zombie system costs to bulk up your new system business case and help apply retention. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 81 – A few reasons why information governance professionals should partner with IT. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they explain the reasons why IG professionals need to understand and partner with IT. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 80 – A review of the different levels of system testing and help to make that final Go/No-Go decision to put your contract management solution into production a little easier. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they review testing methods like making sure your configuration matches your design, making sure the functions work the way they are supposed to, checking that the integrations work, and involving users to test their specific areas. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 79 – Don’t underestimate the time necessary for contract data and document cleanup. What items are frequently overlooked when looking at contract data? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they share a few suggested approaches to help you not underestimate contract data and document cleanup. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:15:23

Do you think process mapping is just a bunch of consulting buzz words? Learn how important it is to capture current contract processes before you implement software. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss where to start in order to capture current contract processes. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company. Episode length 00:12:17

2024 Episode 77 – How to understand Contract Lifecycle Management functionality to apply it to your organization’s needs. What are some of the unique things about CLM functionality that you should know to aid in the setup of new processes for your organization. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss contract lifecycle management functionality. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

2024 Episode 76 - Implementing software at your organization? This episode is a great guide to all the elements necessary to make implementing software or any program a success. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss the TrailBlazer Information Design Framework. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

What is contract management? Why is it sometimes called contract lifecycle management? Why should you be concerned? Do contracts really rule the world? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they introduce contract management and explain what contract lifecycle management means for your business. Each episode contains important information gained through our experience working with companies across various industries and we talk about how you can apply this experience to your company.

You figured out whether to do a pilot project or a proof of concept, now document your lessons learned. How many hypotheses are too many to test for with a pilot project?  What do you do with the lessons learned that you collected? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they give real life examples to help document and follow up on lessons learned. Each episode contains important information to help guide businesspeople with project implementation.

2024 Episode 73 – What’s the difference between a pilot project vs proof of concept? Can one be more technical in natural than the other? Is a pilot project all about people and process? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they give real life examples to help explain the difference between a pilot project vs proof of concept.

Changes, what changes? What do you do after you tested your organization for implementation readiness? Be prepared, remain flexible, and make sure your change management person is ready.

After setting up your project success factors it’s time to assess the readiness of your people, processes, and technology.

Just assess the impact on people, process, and technology. That’s easier said than done. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they give real life examples to help better understand people, process, and technology for more effective project implementation.

Do you struggle to understand why your information governance project is not gaining the traction you expected? Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss best practices developed over the past 10 years for engaging key team members in your organization for keeping your project on track. Each episode contains important information to help information governance professionals make an even greater impact at their organizations.

This episode is great for individuals who want to explore the root cause of information governance issues at their organization and find out how information is flowing across the organization.

I'm sure at one point or another you were looking for a file, report, or email and said "I can't find what I want when I need it". If this is you, then listening to this episode may give you some practical insight into the root of your problem, and help get organized and increase efficiency.

Information governance is helping companies actively use their information to make better business decisions and contributing to overall cost savings. Information governance transitioned from an administrative cost to value and capital investment.

This summary will review the steps necessary for creating an asset data management program that links to your asset management strategy and your company’s overall business strategy.

Learn the importance of having a strong asset data structure and asset information model to create the links between how the finance, engineering, capital development or construction teams can plan for the financial impact of your assets.

Linking parts and inventory management to your asset information management activities.

Knowing how many contracts are depending on an asset in your company fully functioning at optimal capacity will help focus maintenance. Join Information Governance Consultants, Maura Dunn and Lee Karas, as they discuss a plan for having revenue generating assets.

Real-life examples of how detailed design documents may not help in finding your assets without asset definitions and naming conventions.

The challenge is to trace the important data that meets your asset definitions and get it into your systems so that your information is up to date.

Deciding on practical asset IDs does not have to be difficult and should not include building meaning into a long string of characters.

Deciding on practical definitions for your infrastructure assets. What key factors can you use to help define these assets?

Why is it important for your whole company to have the same understanding on what are its physical assets? You’ll be surprised by the answers you get when you ask different parts of your organization to define what constitutes an asset.

An introduction to asset data management for physical infrastructure assets.

Records Process Maps are an excellent way to help uncover and reduce the number of silos within an organization.

What information governance professionals can do to help their organization ensure the correct data gets delivered to the new organization.