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Experienced actuary, senior leader and newly elected Actuaries Institute Councillor Louis Lee shares how he stepped outside his comfort zone to build an interesting and diverse actuarial career across the globe.
In this interview, Louis shares:
- How actuaries should not fear failing at any new tasks,
- How actuaries can pivot to any industry, and to any roles, and
- How AI will accelerate actuaries in adapting to new careers.
Louis is the Managing Director APAC of CoverGo, where he leads CoverGo’s business development functions in the Asia Pacific region. He is also leading the Generative AI solutions for CoverGo’s clients. Louis has more than 20 years experience in the insurance industry across a number of countries in the whole region including Hong Kong, Singapore, South East Asia, Australia, and Japan, during which time he has held a number of senior roles of multinational insurance companies including Scor, FWD, Allianz, and Suncorp. He has been a Partner at Deloitte.
Louis specialises in digital transformation, and has implemented solutions for insurers on digital distribution, customer journey design, core system modernizations, Generative AI development, and product propositions. He has worked across all insurance sectors including Life, Health, and General insurance, and has also owned the P&L for a number of portfolios. In particular, he has extensive experience on individual and group medical portfolios, helping insurers in Asia Pacific in transforming their underwriting & claims operations, systems, and profitability.
Louis has been an active speaker and contributor in the insurance community over the years. He has spoken at events on topics such as “Unlocking the Value of Generative AI”; “Next-Gen: AI-Enabled Distribution”; “Launching Digital Product with a Customer Lens”; “Opportunities and Challenges of Cross-Border Health Insurance”; “Data and AI for Insurance Applications” amongst a number of speaking engagements.
