Waste No Day: A Home Services…

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198 partages
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Doug Wyatt - Choosing the Right Words and Phrases to Enhance Your Service and Sales Outcomes!

Épisode 213

lundi 23 septembre 2024 • Durée 01:32:36

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD

Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/

Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations.

In part 2 of our conversation with Doug, we talked about effective communication, persuasion, sales interactions...

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Doug Wyatt - The #1 Skill Every Technician Needs to Handle Objections Like a Pro!

Épisode 212

lundi 16 septembre 2024 • Durée 01:18:55

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD

Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/

Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations.

In this episode, we talked about key processes, communications, customized programs...

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The Power of Relationships in Building a Successful Service Business with Matt Mihalek

Épisode 203

lundi 15 juillet 2024 • Durée 01:12:49

Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0

Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD

Matt Mihalek is the Nationwide Electrical Director of Apex Service Partners, where he was previously responsible for leading electrical growth in the Atlantic Region. Matt also worked at Service Minds as a Regional Director and at Mister Sparky Florida as a Regional Manager for more than four years.

In this episode, we talked about high performers, service technicians, comfort zones…

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Selling at Twice the Competitor’s Price with Brent Buckley of Fetch-A-Tech

Épisode 114

lundi 24 octobre 2022 • Durée 01:08:16

Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC

In today’s show, we are putting Brent Buckley in your passenger seat to discuss selling at twice your competitor’s price. Formerly known as the $7 million dollar man, Brent has set his sights on $12 million dollars out of his truck this year. With two decades in the HVAC basis, Brent has now branched into the ownership world, starting his own company, and increasing revenues of Fetch-A-Tech to $25 million dollars in just one year. Based out of Las Vegas, NV, Brent preaches culture and customer service; but it comes at a price. That price is often significantly higher than the competition. Brent has built a life on overcoming price objections and takes time to share how he handles these types of conversations and what you should be focusing on to do the same.

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The Three Outcomes of a Call with ”Uncle Joe” Crisara of Service MVP

Épisode 113

lundi 17 octobre 2022 • Durée 01:29:02

In today’s show, we are putting “Uncle Joe” Crisara in your passenger seat to discuss the three possible outcomes of a call. Joe Crisara, is known as “America's Service Sales Coach.” Thought of throughout the world as a sales educator, author, and entrepreneur with more than 40 years of experience Joe has trained thousands of owners, managers, technicians, and sales professionals in the blue-collar service business how to change their thinking and grow their sales. His company Service MVP's motivation is a genuine desire to help service providers become as successful as possible. His team has helped businesses ranging from start-ups to Fortune 1000 companies grow their profit and revenue. On this episode Joe goes through the yes, the no, and the I want to think about it potentials of any home service call.

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Service with a Smile with Mike Sheftz

Épisode 112

lundi 10 octobre 2022 • Durée 01:38:44

In today’s show, we are putting Mike Sheftz in your passenger seat to discuss serving each client with a smile. Mike is an HVAC personal trainer and has a heart for incredible customer service. With over ten years of experience in the trade Mike has worked in install, maintenance, service, training, and management. Mike found his own path by slowing down and fully understanding everything so that he could be the expert. However, that wasn’t enough. Understanding the value of “likeability” Mike pursued the art of service by bringing joy into every home. On this episode, Mike is giving a training to HVAC techs on not just the excellence of knowing your craft, but of the importance of how we serve each client. His passion reaches far beyond just HVAC as the principles he relays can be applied to anyone in the customer service industry.

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Return of the Mello with Tommy Mello of A1 Garage Door Service - Part 2

Épisode 111

lundi 3 octobre 2022 • Durée 01:10:18

In today’s show, we are putting Tommy Mello back in your passenger seat to discuss more about the client experience and differentiating you from the other guy. From value to marketing to recruitment and beyond, Tommy is an innovative mind in the home services industry. Already the author of one book, “Home Service Millionaire,” Tommy is working on his second book, “Elevate” which is expected to be out later this year or early 2023. On part two of this packed-full episode, Tommy discusses surrounding yourself with trusted advisors and treating your client like you would your own mom. Make sure you check out part one also as we wrap up this great conversation.

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Return of the Mello with Tommy Mello of A1 Garage Door Service - Part 1

Épisode 110

lundi 26 septembre 2022 • Durée 01:20:21

In today’s show, we are putting Tommy Mello in your passenger seat to discuss people, profit, training, and whatever else happens to be on his mind. Tommy Mello is the owner and operator of A1 Garage Door Service, the host of the Home Service Expert podcast, and owner, partner, or investor in multiple other businesses ranging from Christmas lights to real estate to mobile apps. In 2007, Tommy became the sole owner and operator of a single Phoenix-based garage door service business, which came with $50,000 in debt. Today, A1Garage generates north of $170 million dollars in annual revenue. Tommy is a regular contributor to Inc., Entrepreneur, and other business publications on the topic of entrepreneurship and small business as well as a sought after podcast, radio and television guest. When not in the office or working on the businesses, you’ll find him on a plane headed to exotic destinations or chasing the little white ball around one of Arizona’s many golf courses. Make sure you list to the exciting conclusion of this conversation on part 2 next week.

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Overcoming Objections with a $3M Electrician and a $3M Plumber with Logan Altland and Dylan Moya - Part 2

Épisode 109

lundi 19 septembre 2022 • Durée 01:17:05

In today’s show, we are putting Logan Altland and Dylan Moya in your passenger seat to discuss their success as a $3 million dollar electrician and a $3 million dollar plumber. Last week Logan and Dylan went back and forth on their process in the home. This week we get down and dirty with objections. Whether you are a plumber, electrician, or an HVAC technician, the objections you hear in the home are likely to be the same. On this episode, we do some objection role play and hear from some of the best names in the game on how they would approach each scenario. Dylan Moya is a service plumber for BillyGo Plumbing, Cooling, and Heating based out of Texas and Logan Altland is a service electrician for Mister Sparky Electric based out of Pennsylvania. Check out the conclusion of this great two-part episode.

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Overcoming Objections with a $3M Electrician and a $3M Plumber with Logan Altland and Dylan Moya - Part 1

Épisode 108

lundi 12 septembre 2022 • Durée 01:01:03

In today’s show, we are putting Logan Altland and Dylan Moya in your passenger seat to discuss their success as a $3 million dollar electrician and a $3 million dollar plumber. Logan and Dylan are return guests to the show and combine forces on this two-part episode focusing in on their process similarities despite different trades as well as how they overcome objections. Logan Altland is a service electrician for Mister Sparky Electric in Lancaster, PA. Dylan Moya is a service plumber for BillyGo Plumbing, Cooling, and Heating based out of Texas. These two record breakers have put in the work to have the success and neither of them are satisfied. Listen as they jump into what make them tick on this episode and be sure to catch the conclusion next week.

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