Explorez tous les épisodes du podcast Veterinary Voices
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Titre
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“We’ve Tried Social Media” — Why It Doesn’t Lead to Applications - Getting Beyond Recruitment Stuck - 268
21 Apr 2026
00:09:39
“We’ve tried social media. It didn’t work.”
It’s something Julie South hears often from clinics that have already put time and effort into posting, sharing, and trying to build some form of presence online.
In this episode of Veterinary Voices, she continues the Where Vet Clinics Get Stuck series by looking at why social media so often disappoints — even when clinics are doing what they’ve been told to do.
Posting regularly. Sharing updates. Trying to show a bit of team life.
Because the issue isn’t usually effort.
It’s what that effort is being asked to do.
A vet or nurse doesn’t decide to apply because of a post in isolation.
They’re trying to answer a bigger question.
And when they go looking for that answer, what they find — or don’t find — matters far more than the post that first caught their attention.
This episode looks at four distinct reasons social media keeps falling short — from what candidates actually see, to how algorithms filter content, to why disconnected posts don’t build trust over time, and why many clinics are investing effort into the wrong platform entirely.
Stay to the end for a question about what your social media activity is really being asked to do.
In This Episode
00:57 – “We’ve tried social media. It didn’t work” 01:57 – The first problem: what vets and nurses actually find 03:54 – The second problem: algorithm filtering and reach 05:43 – The third problem: sound bites vs serial stories 06:26 – The fourth problem: platform (Facebook vs LinkedIn) 07:34 – What clinics can and can’t control 08:20 – A question about what people find when they look you up
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
“We’ll Just Update Our Careers Page” — Why It Won’t Attract Your Kind of People - Staying Stuck in Recruitment - 267
14 Apr 2026
00:12:23
“We’ll just update our careers page.”
It’s a common response when recruitment isn’t working.
It feels like progress. It’s visible. It can be done in an afternoon.
BUT! A careers page sits inside a website built for a completely different audience.
Pet owners.
Not vets or nurses who are trying to decide whether your clinic is worth the risk of leaving where they are now.
That’s a different decision.
They’re not looking for polished claims.
They’re trying to work out:
What’s the team really like? What happens on a hard day? Are these my kind of people?
If they don’t find that, they don’t stay. They keep scrolling. Looking.
In this episode Julie South looks at why updating a careers page rarely changes that — and what’s missing when someone lands there.
In This Episode
01:32 – “We’ll just update our careers page” 02:26 – Who your website is actually built for 05:03 – What vets and nurses are trying to work out 06:00 – What happens when there’s nothing to stay for 06:56 – Why updating a careers page feels like progress 09:45 – The difference between a door and a destination 10:41 – Two questions about what your careers page is really saying
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
But the vacancy hasn’t just stayed a vacancy — it’s started affecting the people who are still there.
In this episode of Veterinary Voices, Julie South explores what happens when a role has been open for four to six months and the pressure inside the clinic starts to build.
Teams have been covering the extra work. The goodwill that carried the first few months begins to wear thin. Quietly, people start weighing their options.
That’s when the conversation inside many clinics shifts.
Instead of searching for the right fit, the thinking becomes: we just need someone.
Julie unpacks why this “warm body” thinking feels responsible in the moment — but often creates a far more expensive problem when the wrong hire lands in an already exhausted team.
This episode also looks at why the five-month recruitment cycle doesn’t end when a role is filled. In many clinics, it simply resets — except the team begins the next cycle already depleted.
And Julie explains the alternative: building recognition before you need to advertise, through Culture Story Centre infrastructure that allows vets and nurses to get to know your clinic long before a vacancy appears.
Because clinics that build recognition first rarely reach month five in their advertising at all.
Stay to the end for two simple questions that reveal which type of clinic you want yours to be.
In This Episode
00:00:06 – Introduction and the five-month recruitment cycle 00:01:16 – When more advertising and spending still doesn’t work 00:01:55 – What happens when a vacancy drags on for months 00:02:43 – The shift in team morale when “temporary” becomes permanent 00:03:44 – Quiet decisions exhausted team members begin making 00:04:49 – The arrival of “warm body” hiring thinking 00:05:51 – How desperation reshapes recruitment briefs 00:06:43 – When the wrong hire lands in an already stretched team 00:07:37 – The Job Application Decision Gap explained 00:08:45 – Why the five-month cycle simply resets 00:09:52 – Building recognition before you need to advertise 00:11:01 – Clinics that fill roles in month one or two 00:12:19 – Two questions every clinic should ask itself
Mentioned in This Episode
Cultural Visibility Stress Test
A short eight-question exercise designed to help clinics see whether the Job Application Decision Gap might be affecting their recruitment.
It takes about three minutes and is free to complete.
Julie South is the founder of VetClinicJobs and host of Veterinary Voices.
She works with forward-thinking veterinary clinics that want to move beyond reactive job advertising by building recruitment infrastructure that creates recognition before a vacancy appears.
When vets and nurses can see that a clinic is their kind of place, recruitment stops being a start-from-scratch exercise every time a role opens.
Struggling to get results from your job advert
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
From Visas to Vet Clinics: Unravelling the Complexities of NZ Veterinary Immigration
17 Sep 2024
00:19:37
Catherine Neazor Brady - New Zealand licensed immigration advisor with over 20 years of experience in both recruitment and immigration - chats with host, Julie South of VetStaff.
Catherine and Julie discuss the intricacies of immigration for veterinary professionals looking to work in New Zealand.
Key topics covered in the episode include:
Recent changes in New Zealand's immigration landscape, particularly the fee increases set to take effect on October 1st. Catherine explains these changes, their rationale, and compares them to similar fees in other countries like Australia.
The distinctions between temporary and permanent visas, detailing the requirements and processes for each. Catherine elaborates on the "green list" for high-demand occupations, which includes veterinarians, and how this impacts the visa application process.
Employer obligations when hiring overseas veterinary professionals, including costs, responsibilities, registration fees, and job check requirements. This information is valuable for both clinics looking to hire international talent and for veterinary professionals seeking to understand their potential employers' perspectives.
Recognition of overseas qualifications, particularly for veterinary nurses. Catherine explains the assessment process conducted by the New Zealand Qualifications Authority and discusses how work experience can sometimes substitute for formal qualifications in certain visa applications.
The importance of working with licensed immigration consultants, highlighting the complexities of the process and the potential pitfalls of attempting to navigate it alone.
Throughout the episode, Catherine's unique combination of recruitment and immigration expertise provides listeners with a comprehensive understanding of the entire process, from initial job search to successful visa acquisition.
This informative discussion offers valuable insights for both potential immigrants and employers, providing a solid foundation of knowledge about the current veterinary immigration landscape in New Zealand.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Empowering Veterinary Nurses for Career Longevity - Laura Harvey - President NZVNA
10 Sep 2024
00:34:11
Curious about why only 26% of Kiwi veterinary nurses plan to stay in their profession until retirement?
Join Julie South as she catches up with Associate Professor Laura Harvey, the President of the New Zealand Veterinary Nursing Association, who sheds light on this pretty grim statistic.
Julie and Laura talk about the unique challenges faced by New Zealand’s veterinary workforce, from rural and cultural dynamics to the impacts of poor remuneration.
With insights backed by the Boehringer survey, Laura provides a comprehensive look into the factors contributing to the high turnover rate and what can be done to support these essential healthcare professionals.
Julie and Laura also tackle the operational dynamics within veterinary clinics, emphasising the importance of distinguishing between the roles of veterinary nurses and receptionists.
With real-world examples from VetStaff, we illustrate how small clinics can thrive by clearly defining these roles, leading to significant improvements in efficiency and growth.
Packed with practical advice, this episode is a must-listen for anyone curious about the intricacies of veterinary nursing as a profession in New Zealand veterinary clinics.
Tune in for an episode that promises valuable insights and actionable advice!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Champions of Change: Leading the Future of Veterinary Practice in New Zealand with Kevin Bryant
03 Sep 2024
00:28:41
Kevin Bryant, CEO of the New Zealand Veterinary Association (NZVA), joins Julie South of VetStaff, us to share his passion and commitment to supporting veterinarians throughout their careers.
From students to retirees, Kevin highlights the NZVA's pivotal role in championing the entire veterinary team.
Often confused, listen as Kevin talks about the vital distinctions between the NZVA and the Vet Council (VCNZ), clarifying their unique roles and contributions to the veterinary sector in New Zealand.
Discover the extensive advocacy work spearheaded by the NZVA to improve animal welfare and veterinary practices.
Kevin sheds light on efforts to empower trained veterinary nurses with specific dental procedures, campaigns against behaviour-modifying collars, and restrictions on public fireworks sales.
Kevin and Julie also chat about the pressing issues of responsible antimicrobial use, veterinarians' roles in emergency responses through the One Health approach, and the crucial focus on workforce sustainability and leadership amidst economic challenges and workforce shortages.
This episode is a must-listen for anyone passionate about the future of veterinary practice in New Zealand or who are considering moving to New Zealand to work as a veterinary professional.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Join Julie South in this milestone episode of the Vet Staff podcast as she reflects on an incredible journey spanning 199 episodes, five continents, 100 countries, and 1400 cities.
From its humble beginnings during New Zealand's 2020 lockdown to becoming a global platform for veterinary professionals, the podcast has defied the odds in a world where 90% of podcasts never make it past their third episode.
Julie shares a bit of the hard work, dedication, and passion that have fuelled the podcast's success, and she expresses heartfelt gratitude to loyal listeners around the world.
As the podcast evolves into "Veterinary Voices," Julie is excited to introduce a new chapter that continues to celebrate the veterinary profession in New Zealand and beyond.
In this episode, Julie previews the exciting line up of guests for the upcoming "Veterinary Voices," including Kevin Bryant, CEO of the New Zealand Veterinary Association, and Associate Professor Laura Harvey, President of the New Zealand Veterinary Nursing Association.
With engaging conversations and inspiring stories, the new series promises to highlight the best of the veterinary industry in Aotearoa, New Zealand.
Don't miss out on this exciting transition! Hit the follow button on your favourite podcast app to stay connected and be part of the next 199 episodes celebrating veterinary excellence.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
The Paradox of Slowing Down to Speed Up - Pomodoro on Steroids
20 Aug 2024
00:21:36
What if the key to skyrocketing your veterinary practice's productivity lies in the counterintuitive strategy of slowing down?
Today, Julie South takes you on a journey through the art of effective time management that is so opposite to what you'd expect, it's paradoxically pretty amazing!
Discover how the Pomodoro technique—working in focused intervals with strategic breaks—can transform your workday.
Hear success stories and discover how you can implement similar work rhythm strategies in smaller veterinary practices.
You're guaranteed you'll find practical tips on setting aside time for special projects and upskilling your team, drawing inspiration from Atlassian's "Ship It Days."
Feel the power of achieving a flow state and get actionable steps to create distraction-free zones and extend deep work sessions gradually.
Julie shares the roadmap she uses for reorganising clinic rosters to suit your team's preferred working hours. By building teamwork and showing early wins, you'll discover how to overcome resistance and cultivate a happier, more creative, and resilient workforce.
Forget working harder; discover how working smarter can lead to a more adaptable and skilled veterinary team. Join Julie in this episode and embrace these innovative strategies to elevate your practice today!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Privacy, Fairness, and References in New Zealand: What Every Veterinary Professional Needs to Know
13 Aug 2024
00:24:17
How familiar are you with the "protective" laws involved in reference checking?
Julie South from VetStaff explores the complexities of reference checks in New Zealand's veterinary profession. Prompted by an unusual request, she examines the legal risks of mishandling references, stressing adherence to the Privacy Act and Fair Trading Act.
Key Takeaways:
Legal Boundaries: Julie emphasises the importance of understanding the legal framework of reference checks, highlighting the consequences of Privacy Act breaches and the need for explicit consent.
Reference Checking: Learn how to verify reference authenticity and "triangulate" sources for reliable information, with practical tips for lawful checks.
Exit Agreements: Explore how exit agreements and non-disparagement clauses can lead to misleading references and how to uncover the truth.
Workforce Assurance Standards: Julie discusses standards by the NZ Public Service Commission to improve reference quality and prevent unchecked employee movement, advocating for similar standards in the veterinary sector.
Advice for Employers: The episode provides ten essential questions for reference checks and guidance on documenting feedback to avoid disputes.
Why Listen?
This episode is essential for veterinary professionals in hiring or job-seeking.
Julie offers insights into the legal and ethical aspects of reference checks, helping listeners navigate recruitment confidently. Whether refining your hiring process or understanding your rights, this episode provides practical advice and discussions to enhance your understanding of New Zealand's veterinary recruitment landscape.
Listen today to arm yourself with the knowledge needed to navigate the complexities of reference checks in New Zealand, protecting your professional journey and building a fair recruitment environment.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Exploring the Pros and Cons of Locum Vet Work in New Zealand: Insights and Connections with the Veterinary Community
06 Aug 2024
00:14:40
Ever wondered if a career as a locum vet or vet nurse in New Zealand could be your next big move...?
This week VetStaff's Julie South explores the (sometimes) thrilling possibilities and (dreaded) daunting challenges of locuming in New Zealand's veterinary clinics.
From the (apparent) attractive perks of higher hourly rates and (perceived) flexible schedules to the potential pitfalls like financial instability and fleeting workplace relationships, she lays it all out.
Discover how locuming can offer personal growth, the chance to test out different clinics, and the opportunity to work in varied settings. However, Julie also highlights the less glamorous side of the equation, such as unpredictability and the administrative burdens that come with the territory.
Whether you're seeking adventure or need stability, Julie's analysis gives you the insights you need to make an informed decision.
Building meaningful connections within the veterinary community is essential, and in this episode, Julie invites you to connect with fellow veterinary professionals like your hosts, Julie South and her colleague, Tania Bruce.
Share your location, leave reviews, and connect through VetStaff's website start building your supportive and connected workplace.
Discover how to be the best version of yourself in your veterinary career while making impactful connections along the way. Your involvement not only helps us grow but also supports our mission of enhancing vet clinics' online presence. Tune in to discover how you can contribute to and benefit from this vibrant community.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Understanding and Overcoming Displacement Activities - ep 196
30 Jul 2024
00:14:22
Can focusing on trivial tasks be sabotaging your productivity?
Discover how displacement activities, those sneaky forms of procrastination, trick you into feeling accomplished while keeping you from tackling crucial tasks.
In this episode of the Vet Staff podcast, Julie South unpacks the psychological discomfort behind these behaviours and the misleading dopamine hits they provide.
By understanding how common distractions like organising the medicine cabinet instead of updating patient records can stifle your efficiency, you'll gain valuable insights into your own work habits.
Julie shares practical strategies to combat these distractions, such as chunking tasks and implementing the two-minute rule, to help you regain control. But that's not all; she emphasises the power of workplace support and collaboration.
By sharing these insights with your colleagues, you can create a more positive and motivated work environment.
Because your thoughts and experiences are important to Julie, she invites you to connect with her, and strive together to become the most productive versions of ourselves.
Don't miss this opportunity to enhance your productivity and workplace morale!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
From Dreaded to Dynamic: Revamp Your Team Meetings
23 Jul 2024
00:21:52
Ever wondered why some meetings feel like a waste of time while others drive real results?
Discover the secrets to conducting powerful and efficient veterinary clinic meetings that will transform your practice's productivity.
This episode of the Vet Staff Podcast reveals strategies to streamline your meetings with clear agendas, proper scheduling, and ensuring the right team members are present and prepared.
Learn how skilled facilitation can navigate diverse personality dynamics and keep discussions focused on truly important topics, avoiding the common pitfall of "bike shedding."
We'll share proven techniques to generate active participation and accountability, transforming your meetings from dreaded obligations into valuable tools for enhanced communication and collaboration.
By prioritising agenda items and engaging all attendees, you'll ensure meaningful outcomes and a culture of accountability that extends beyond the meeting room.
Whether you're a clinic manager or a team member, these insights will help you optimize your meetings and boost overall efficiency in your veterinary practice. Don't miss this chance to revolutionize your meeting practices and elevate your clinic's performance.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Transform Your Vet Clinic: the Peak-End Rule Cognitive Bias and (unfair) Annual Performance Reviews
19 Jul 2024
00:18:44
Is your clinic still struggling with the post-pandemic workforce transformation?
Discover how to turn these challenges into opportunities by understanding the concept of psychological safety and its profound impact on new hires and annual performance reviews.
Join Julie South, Certified DISC Trainer and Resilience Coach, as she introduces the juniority benefit, the swoosh pattern of psychological safety levels over time, and the peak-end rule cognitive bias.
This episode is packed with insights on how these elements can shape your onboarding processes and yearly evaluations, ultimately enhancing your clinic’s performance and morale.
Drawing parallels between the veterinary and airline industries, Julie explores how early retirements of experienced mentors have created significant training gaps.
Julie shares recent studies and expert insights on building a psychologically safe environment that promotes learning, collaboration, and peak performance.
Whether you're a practice owner, manager, or new team member, this episode offers actionable strategies for creating a supportive and thriving workplace, ensuring your team is equipped to handle the complexities of their roles with confidence.
Tune in to transform your clinic’s dynamics and elevate your team’s potential.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Living and Working at Energy Vets Taranaki with Dr Sieara Claytor - Small Animal Veterinarian - 1031
06 Mar 2026
00:15:22
Energy Vets, Taranaki | Starting Out as a New Grad
In this REAL+STORY episode, Julie South speaks with Dr Sieara Claytor, a 2025 graduate working in her very first full-time veterinary role at Energy Vets in Taranaki.
Sieara moved from the United States to study in Australia and has now started her career in rural New Zealand. Six months in, she’s already managing emergencies, assisting in surgeries beyond routine desexings, handling after-hours responsibilities, and working across two clinic branches.
Rather than focusing on “graduate programs” or formal structures, this conversation looks at what support actually feels like day to day — senior vets scrubbing in alongside her, nurses staying late when needed, multiple vets available when things get busy, and space to ask questions without hesitation.
Sieara also talks about adjusting to rural life, commuting without traffic lights, wildlife cases, pig-hunting injuries, and the reality of after-hours in a regional clinic.
If you’re a new graduate — or someone mentoring one — this episode gives a clear sense of what challenge-with-backup looks like in practice.
In This Episode
00:00 – Introduction to the REAL+STORY series with Energy Vets 01:05 – Sieara’s background and first impressions as a new grad 03:30 – Rural caseload: emergencies, variety, and learning fast 04:52 – What support in surgery actually looks like 06:43 – Realising you’re more capable than you thought 07:56 – Moving countries and adjusting to rural life 09:16 – How after-hours really works 11:32 – Differences between the two clinic branches 12:50 – The early-career lens on Energy Vets
Hiring Link
If you’re an experienced small animal vet exploring your next step, you can find out more about current opportunities at Energy Vets Taranaki
About Julie South
Julie South is the founder of VetClinicJobs and host of Veterinary Voices.
She works with veterinary clinics that want to show what working there is really like — not just list job requirements. Through VetClinicJobs, she helps clinics make their culture clear and recognisable, so vets and nurses can tell whether a clinic is Their Kind of Clinic long before a vacancy appears.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
From Conflict to Consensus: Navigating Team Dynamics - ep 193
09 Jul 2024
00:20:54
Join Julie South, a Certified DISC Trainer and Resilience Coach, as she delves into the art of reaching consensus within teams.
Julie emphasises the importance of creating a safe space for open conversations, setting clear objectives, and encouraging diverse perspectives to ensure everyone feels heard and valued.
She provides practical strategies and best practice questions to help teams navigate through reaching consensus effectively.
By focusing on assumptions rather than beliefs, Julie guides listeners on how to keep discussions productive and inclusive.
Understanding different communication styles and personality types is also highlighted to overcome resistance to consensus.
Tune in to learn how to build team cohesion and make better decisions through consensus-building techniques.
Key Takeaways:
Creating a safe space for open conversations is crucial for reaching consensus within teams.
Setting clear objectives and encouraging diverse perspectives lead to more innovative decision-making processes.
Focusing on assumptions rather than beliefs helps in keeping discussions productive and inclusive.
Questions Answered:
What are the strategies for reaching consensus within a team?
How can diverse perspectives contribute to better decision-making?
What are the best practice questions to ask to keep consensus reaching on track?
How can different personality types resist reaching consensus, and how can this resistance be overcome?
Why is focusing on assumptions rather than beliefs important in consensus-building discussions?
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Subtle Killers of Team Morale: Quiet (Silent) Quitting, Disengagement and Working to Rule
02 Jul 2024
00:18:29
Have you ever wondered how to unlock the full potential of your veterinary team?
Join DISC Certified Trainer and Resilience Coach Julie South as she unravels some of the secrets to boosting employee engagement in the veterinary industry.
Julie shares practical strategies and expert insights that can transform your clinic's culture and performance.
Three key takeaways from this episode include:
Discover the impact of employee engagement on clinic profitability and customer satisfaction.
Learn actionable techniques to uplift staff morale and cultivate a positive work environment in veterinary practices.
Explore effective approaches to rekindle passion and motivation among your veterinary team members.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Enhancing Employee Engagement: Improve Your Veterinary Clinic's Culture and Success - ep 191
25 Jun 2024
00:17:05
Julie South, Certified DISC Trainer and Resilience Coach, delves into the crucial topic of employee engagement. Discover how understanding and addressing your team's needs can transform your clinic's culture, boost productivity, and drive overall success.
Julie shares practical strategies and actionable steps to cultivate a motivated, satisfied, and high-performing workforce. Discover how to implement effective communication, provide growth opportunities, and create clear career progression paths to foster a positive work environment.
Key insights from Gallup's 2024 State of the Global Workforce report highlight the significant impact of great managers and engaged employees on achieving higher profitability and resilience, especially during challenging times.
Three Key Takeaways:
Recognising Disengagement: Julie outlines the subtle and overt signs of employee disengagement, such as decreased productivity, lack of enthusiasm, and increased absenteeism. Understanding these signs is the first step in addressing and reversing disengagement.
Effective Communication: Establishing open and honest communication channels is essential. Julie emphasises the importance of regular check-ins, feedback sessions, and creating a safe space for employees to voice their concerns and ideas.
Growth and Development: Providing opportunities for professional growth and career advancement is crucial for maintaining engagement. Julie discusses how to create individualised development plans and offer training programs that align with both the clinic's goals and the employees' aspirations.
Whether you're a practice owner, manager, team leader, or employee, this episode offers valuable strategies to enhance engagement and help your team reach its full potential.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Cracking the Code to Team Success: Psychological Safety, Collaboration, and Connection
18 Jun 2024
00:20:00
In this insightful episode of the Vet Staff Podcast, host Julie South tackles the important topic of psychological safety and its impact on team dynamics, collaboration, and overall veterinary clinic performance.
This episode is a must-listen for anyone looking to build a more trusting, connected, and high-performing work environment.
Psychological safety is the foundation for successful teams. It's about creating an environment where team members feel comfortable sharing ideas, admitting mistakes, and taking calculated risks without fear of negative consequences. When psychological safety exists, open communication, mutual respect, and dependability thrive, leading to increased innovation, learning opportunities, and an inclusive atmosphere.
Julie South explains why psychological safety matters and how it directly affects employee retention, job satisfaction, and clinic performance.
But psychological safety is just the start. The episode also explores the interconnected concepts of collaboration and connection, and their vital roles in building strong, cohesive teams. Collaboration leverages each team member's strengths and expertise to achieve common goals, while connection fosters a sense of belonging, mutual support, and camaraderie.
Julie South offers practical strategies for creating collaboration and connection, such as regular brainstorming sessions, clear communication channels, and team-building activities that create personal connections. These insights are valuable for anyone seeking to create a more engaged, enthusiastic, and loyal veterinary workforce.
CHECK OUT EP 118: “Inclusion vs diversity – 7 inclusive ways to grow your employer brand as a PEOPLE.first vet clinic”
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Words and Gestures: A Window into Your Colleagues' Personalities - verbal and non verbal language
11 Jun 2024
00:13:31
Have you ever felt like you're speaking a different language than some colleagues? In this insightful episode, DISC Certified Trainer and Resilience Coach Julie South provides a framework for understanding diverse communication styles through the lens of personality types.
Using the research-backed DISC model, Julie breaks down the tell-tale verbal and non-verbal cues that indicate if someone is an "Assertive Executor," "Enthusiastic Collaborator," "Cooperative Stabiliser," or "Analytical Problem Solver."
From direct body language and concise phrases to warm gestures and personal stories, you'll learn to quickly identify each unique style.
By developing this personality awareness and emotional intelligence, you can build faster rapport with teammates, better relate to clients when proposing treatment plans, and ultimately improve team dynamics and workplace culture.
Recognising these cues allows you to adapt your communication approach for more effective collaboration.
Julie provides actionable tips for employers to incorporate this training, like creating team "cheat sheets" on personality cues and hosting workshops with DISC experts. For employees, she challenges you to increase your emotional intelligence by observing colleagues' styles and being more aware of your own.
Don't miss this invaluable opportunity to crack the communication code at your clinic!
Strengthening these skills will lead to more cohesive teamwork, stronger bonds, increased employee engagement and retention, and an exceptional workplace culture that makes your clinic shine.
Three Key Takeaways:
Learn the research-backed DISC model for recognising personality styles through verbal and non-verbal cues
Develop emotional intelligence to adapt your communication approach and build better rapport
Implement personality training through team workshops, cheat sheets, and new hire onboarding
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Psychological Safety, the True Cost of Staff Turnover and Building a Resilient Veterinary Team
04 Jun 2024
00:27:34
Ever wondered what the true cost of staff turnover is in veterinary clinics and how you can build a more resilient and engaged team?
Join us as we uncover the financial and emotional toll of staff turnover that often goes unnoticed, from productivity gaps to the stress on remaining team members.
We break down some of these hidden costs and their implications on both the clinic's bottom line and team morale.
Through strong interpersonal relationships and effective leadership, we share actionable steps for employers to enhance clinic culture, improve retention, and build a satisfied, resilient workforce. For veterinary professionals, there're takeaway action steps for you too.
Dive into the five pillars of team dynamics: Connection, Coordination, Clarity, Consistency, and Care.
These core principles are key to fostering a psychologically safe and effective team environment.
Learn about VetStaff's exclusive DELTA Leadership Development Programme, which leverages DISC behaviour assessments to tailor leadership approaches, aligning perfectly with the five C's for optimal team performance.
Plus, hear a heartfelt call to action to share our podcast with three veterinary friends or your clinic manager. Join your host and, together, rejuvenate the passion for veterinary work and build a supportive, motivated community.
Tune in and transform yourself into the most fantabulous, resilient, and powerful version of yourself!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Curious about how to unlock the full potential of Accommodating Leaders in your veterinary practice...?
In this insightful episode, Certified DISC Trainer and Resilience Coach Julie South takes uncovers the world of the Accommodating Leader, celebrating their strengths while also exploring pathways for their growth and development through the lens of DISC Flow profiling.
Here are three compelling takeaways that will have you eagerly tuning in:
Gain a comprehensive understanding of the core traits that define Accommodating Leaders through the DISC framework. Julie breaks down how these empathetic, people-oriented individuals (high in Steadiness) thrive in collaborative, supportive environments where mutual respect reigns supreme. You'll learn effective strategies for communicating and working alongside accommodating leaders, ensuring a harmonious team dynamic.
Discover valuable insights into the potential challenges accommodating leaders may face, such as a reluctance to embrace change or a tendency to avoid conflict. Julie provides practical tips on how to gently encourage these leaders to step outside their comfort zones, embracing their "stretchy zone" and unlocking even greater potential within themselves and their teams.
Explore tailored approaches for different personality types (Dominance, Influence, Steadiness, Compliance) when interacting with an accommodating leader. Whether you're a task-driven individual who values efficiency, a people-oriented team player, or a detail-focused stickler for processes, you'll gain specific guidance on building a productive and positive working relationship with your accommodating leader.
With Julie's deep expertise in the DISC Flow personality model and her passion for building resilient veterinary teams, this episode promises to be an invaluable resource. You'll walk away with a newfound appreciation for the accommodating leadership style and practical strategies for maximising their impact within your clinic.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Ever work with a boss, Lead Vet, Head Vet Nurse or Practice Manager who's all about rules, routines and doing it by the book...?
Let me take you inside the mind of the Modest Leader on this podcast episode.
These leaders are obsessed with stability, honesty and having a well-oiled machine at work. Their vibe? Practical, careful, and crazy organised. You can count on them to make smart choices and avoid risks.
Using the DISC personality model, I'll show you how different team personalities can vibe with a Modest Leader's meticulous style - and what to do when things get rocky.
Key Takeaways:
Modest Leaders shine when accuracy and consistency are musts, but may need to loosen up and embrace change sometimes.
While some team members dig the predictability, others may feel boxed in by too many rules and not enough flexibility.
Open communication is essential. Voice your perspective respectfully, while recognising their commitment to quality.
Join me as I give kudos to Modest Leaders for keeping it real with their integrity and structured approach. But I'll also share tips on finding the balance between order and adaptability.
Whether you're a Modest Leader or work with one, this is a must-listen. Let's unlock your team's full potential through an approach that values stability and quality, but isn't afraid to switch it up when needed.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Have you ever found yourself navigating the intricacies of a leader who thrives on structure, processes, and doing things by the book?
I, Julie South, invite you to delve into the fascinating world of the Methodical Leader in our latest podcast episode.
We explore the systematic and detail-oriented nature of these individuals, examining how their commitment to accuracy and established procedures shapes the workflow and team dynamics within veterinary practices.
By leveraging the DISC personality framework, I reveal how diverse team members can not only coexist but excel under such meticulous guidance, offering strategies to bridge the gap between different working styles for a more adaptable and harmonious clinic environment.
Takeaways:
Methodical leaders are highly effective in roles where accuracy, consistency, and quality are paramount, but they may need to work on embracing flexibility to foster a more supportive team environment.
Team members with different personality types may appreciate the methodical leader's structured approach and attention to detail but can become frustrated by a perceived lack of spontaneity, rigidity, or an overemphasis on tasks over emotional needs.
Open communication is key to navigating the challenges of working with a methodical leader. Team members should express their concerns respectfully while acknowledging the leader's dedication to following established procedures and maintaining high standards.
Join me as we celebrate the dedication of Methodical Leaders and explore practical tips to enhance teamwork, communication, and overall workplace harmony.
Whether you're a Methodical Leader yourself or work alongside one, this episode is a must-listen for anyone seeking to unlock the full potential of their veterinary team through a balanced approach that values structure, accuracy, and adaptability.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Have you ever found yourself in awe of a leader who demands nothing short of perfection?
I, Julie South, invite you on a fascinating exploration of the Perfectionist Leader’s psyche in our latest podcast episode.
We dissect the meticulous and detail-oriented nature of these individuals, considering how their high benchmarks shape the workflow and morale within veterinary practices.
By tapping into the DISC personality framework, I reveal how diverse team members can not only coexist but thrive under such demanding guidance, offering strategies to bridge the gap between different working styles for a more adaptable and unified clinic environment.
Takeaways:
Perfectionist leaders are highly effective in roles where structure, reliability, and results are paramount, but they may need to work on softening their approach to improve team cohesion.
Team members with different personality types may appreciate the perfectionist leader's commitment to excellence but can become frustrated by rigidity, micromanagement, or a lack of flexibility.
Open communication is key to navigating the challenges of working with a perfectionist leader. Team members should express their concerns respectfully while acknowledging the leader's dedication to quality.
Discover your own leadership style and learn how to work more effectively with others by taking the DISC personality profile assessment. Contact Julie South at julie@vetstaff.co.nz to find out more about how this powerful tool can help you and your team work better together.
VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
A Facebook post. Asking your team to share. Updating your careers page. Boosting something for $50… maybe $100.
Because something has to (read: needs to!) stick.
In this episode of Veterinary Voices, Julie South unpacks what really happens around week fourteen of the recruitment cycle—when clinics move into DIY mode and start layering scattered tactics on top of a system that’s already failing.
The problem isn’t effort. It’s infrastructure.
Social posts disappear. Website updates sit buried. Shared job ads still look like unknown clinics making familiar claims.
These tactics create bursts of visibility—but they don’t build recognition.
This episode contrasts the clinic pushing water uphill with random activity… and the clinic that built permanent culture story centre infrastructure months earlier—so when they advertise, they’re not starting from scratch.
Stay to the end for one direct question about how many tactics you’ve tried that went nowhere.
In This Episode
00:00 – Introduction: Month four and the shift to random tactics 01:12 – Social posts, staff shares, website updates 02:19 – The “maybe something will stick” phase 03:58 – Why your website isn’t designed for recruitment recognition 04:44 – Why staff sharing helps—but can’t replace recognition 05:29 – Buried posts and disappearing visibility 06:20 – Using the wrong tools for the job 07:15 – The clinic with permanent culture story centre infrastructure 08:15 – Why month four doesn’t have to become month five 09:28 – The question about pushing water uphill
About Julie South
Julie South is the founder of VetClinicJobs and host of Veterinary Voices.
She works with forward-thinking veterinary clinics that want to move beyond reactive job advertising and random tactics by building permanent recruitment infrastructure—so when they need to hire, they’re not starting from cold.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Maybe You Crave a Leader Who Truly Listens and Supports You?
Embark on a journey with Julie South as she explores the complexities of the DISC personality types and how they mesh with the harmonious ACCEPTING Leader.
In this episode, you'll discover the warm, inclusive world of the ACCEPTING Leader.
Julie South peels back the layers of the DISC Flow® framework to reveal how this people-focused personality type strives for positive team environments.
The Essence of DISC Flow®: Your research-backed and science-based personality profiling tool used to understand behaviours, communication styles, and work preferences.
Meet the ACCEPTING Leader: The outgoing, enthusiastic motivator who inspires through appreciation and creating supportive team bonds.
The ACCEPTING Leader's Influence:
Empower with Dominance: Learn how they boost confidence in fast-paced D personalities to unlock potential.
Harmonise with Influence: See how they connect through humour and wit with fellow I-types.
Steady the Steadfast: Find out how their patient, collaborative approach gels with S types.
Consider Conscientiousness: Understand how they value analytical C's objective data inputs.
The Potential Pitfalls: Julie examines the ACCEPTING Leader's tendency to avoid confrontation and indecisiveness when firm decisions are required.
Hit 'play' to gain insights into working effectively with an accepting leader while navigating potential blind spots.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Decoding DISC Leadership - Understanding the INSPIRING Leader - ep 182
23 Apr 2024
00:16:24
Ever felt the electric buzz of working under a leader whose sheer presence can light up a room?
Embark on a journey with Julie South as she breaks down the complexities of the DISC personality types and how they mesh with the whirlwind that is the INSPIRING Leader.
In this episode, you'll discover the dynamic world of the INSPIRING Leader.
Julie South peels back the layers of the DISC Flow framework to reveal how one personality type can make waves and inspire action in every corner of their world.
The Essence of DISC Flow: your research-backed and science-based personality profiling tool used to understand behaviours, communication styles, and work preferences.
Meet the INSPIRING Leader
The INSPIRING Leader’s Influence:
Dare with Dominance: Learn how they challenge and motivate the fast paced task-focussed D personalities.
Ignite Influence: See how they connect and spark enthusiasm in their fellow I-types.
Steady the Steadfast: Find out how they provide support and encouragement to S types.
Converse with Conscientiousness: Understand their approach to engaging and inspiring the analytical C types.
The Impact Ripple Effect: Julie includes real-life examples of how INSPIRING Leaders leave their indelible marks on their teams and clinics.
Hit 'play' to unravel how the INSPIRING Leader can be the catalyst for change and growth within any veterinary clinic dynamic.
🎧 Tune in, transform your perspective, and take your leadership to new heights! 🚀
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Have you ever considered the impact your personality has on your leadership style?
This week, we unravel the traits of "Dynamic" leaders, shedding light on how such leaders thrive on challenge and spearhead teams toward lofty goals.
We navigate the complex relationships between Dynamic leaders and the DISC personality types they manage, discussing how to create a synergetic environment despite the contrasting needs of the Ds, Is, Ss, and Cs on the team.
Discover how to balance the fast pace of a Dynamic leader with the meticulous attention to detail that types like Julie's husband embodies.
Relating to the D Personality Type Dynamic leaders relate well to the direct, decisive D (Dominance) personality type. Ds are motivated by driving towards bold outcomes. However, Ds also want autonomy in decision-making. They can clash with Dynamics who come across as too controlling.
Relating to the I Personality Type Influencing (I) types align with Dynamics’ charismatic inspiration towards future visions. However, I's value collaboration and want involvement in solution planning. They can feel dismissed when Dynamics charge ahead independently without team buy-in.
Relating to the S Personality Type Steadiness (S) types appreciate Dynamics taking the initiative on problems. However, the rapid pace of change conflicts with their preference for predictable progress. When Dynamics drive too much change too quickly, S types feel anxious and unsettled.
Relating to the C Personality Type Compliance (C) types relate to the Dynamics’ analytical approach to decisions and innovations. However, Dynamics' desire for fast change often overlooks Cs need for research, accuracy, and risk mitigation planning. Cs feel Dynamics dismiss their quality control concerns.
VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Welcome to part 1 of an 8-episode series exploring the 8 DISC leadership styles: Commanding, Dynamic, Inspiring, Accepting, Accommodating, Modest, Methodical and Perfectionist.
Kicking off the series, your host Julie South, a Certified DISC Coach and Resilience Trainer for veterinary professionals, dives into the hard-driving mindset of Commanding Leaders.
What motivates you at work – an ambitious pace-setter or a patient mentor?
Do rapid-fire decisions ignite your potential or make you want to tune out?
Discover techniques to collaborate with Commanding Leaders while avoiding friction with other personality types.
In this actionable first episode, learn how Dominant “D-type" Commanding Leaders:
Confidently take charge in crisis mode
Set the pace through rapid decisions
Motivate and reward drive towards bold goals
You’ll also hear tips on how Commanding Leaders can better interact with every DISC style on their veterinary team from like-minded Dominant colleagues to detail-oriented Compliance members.
Whether you’re leading the pack or seeking to harmonise, join Certified DISC Trainer and Resilience Coach Julie South in part 1 to maximise your and your team's potential!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Turning Triggers Into Teachers - Negative Affect and Emotional Intelligence
02 Apr 2024
00:14:27
Have you ever felt knocked off balance by a difficult life event or emotional outburst? What if, instead of being victims of these occasional triggers, we could develop the skills to harness them as teachers on our path to growth?
In the latest episode of the Vet Staff Podcast, host Julie South examines this compelling concept of transforming our triggers to build emotional resilience. With an influx of calls from veterinarians blaming external factors for their struggles, she spotlights the critical need for inner work and self-inquiry.
This episode promises a way forward, guiding on how to break free from self-destructive patterns. Want to build self-awareness around your emotional triggers? Keep reading for an overview of the key takeaways.
Defining Negative Affect
Involves emotions like anger, anxiety, guilt
Suppressing makes things worse long-term
Childhood Coping Strategies
We often maintain unhealthy mechanisms from early on
Need to take responsibility as adults
Blaming Others and Geographical Escapes
Repeating negative cycles in new places without self-work
Dangers of “doing a geographical”
Building Emotional Intelligence
Introduces tool “DISC Flow” to understand behavioural triggers
Fosters self-awareness and communication skills
By courageously examining our triggers, we can unlock lasting resilience.
Satisfy your intrigue by listening now to learn constructive strategies.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Do you struggle with negative self-talk and pessimism?
Are you looking for ways to boost your resilience against the stresses of veterinary work?
Would you like to transform doubts into optimism using personal affirmations?
In this insightful episode of the Vet Staff Podcast - the final in this four-part series - host Julie South focuses on the power of optimism affirmations to build resilience for veterinary professionals.
She explains how to create personalised affirmation statements that rewrite negative self-talk and reframe challenges into growth opportunities.
Julie South provides examples of “even though,,,” affirmations that acknowledge difficult situations yet open possibilities for moving forward.
Listen as she guides you in constructing your own library of uplifting mantras tailored to specific scenarios you face at work or in life.
Tune in to learn practical methods of turning pessimism into strengthened resilience over time.
Consciously using affirmations allows veterinary professionals to pull the brakes on destructive thoughts and continually reinforce their emotional fortitude during daily stresses.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Drowning Out Your Inner Critic: Harnessing the Power of Personal Compassion Statements - pt 3 of 4 - 177
19 Mar 2024
00:13:07
Have you ever caught yourself in the throes of self-criticism after a long day at work? I've been there more times than I can count, wrestling with the inner critic that seems to thrive on stress and exhaustion. But what if there were a way to flip the script?
In this latest episode of the Vet Staff podcast, we dive into the power of personal compassion statements. Host Julie South shares practical tips to drown out our inner critics and kick-start self-compassion.
Key Takeaways:
🔍 Notice your inner critic: Keep an ear out for self-critical thoughts and interrupt them with kindness and understanding - Julie shows you how.
🔄 Pattern interrupt: Use circuit breakers to shift from negative self-talk to positive affirmations, creating a pivot in your mindset - Julie shows you how.
💬 Repeat and vary: Develop a library of self-compassion affirmations that resonate with you and use them consistently to bolster your self-esteem - Julie shows you how.
Let's spread the word and empower more veterinary professionals to build resilience and positivity.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Building a Resilient Mindset for Veterinary Success - pt 2 of 4 - 176
12 Mar 2024
00:08:25
Julie South explores empowering veterinary professionals' mindset shifts with positive affirmation statements. This is the second in her four part easy-to-do 'challenge' through March where she helps veterinary professionals strengthen their resilience and recalibrate their inner compass for career success.
Embark on a transformative journey with me, Julie South, as we harness the power of personal affirmations to bulletproof your resilience.
Picture yourself crafting statements that aren't just words but are the foundation stones of your mental fortress.
This episode is all about turning areas of doubt into bastions of strength through affirmations that resonate with the positive changes you seek.
Tune in and I'll walk you through the process, ensuring these affirmations aren't only crafted in the present tense, but also become a visible mantra in your everyday life – a constant reminder that fills your 'resilience juice tank' to the brim, ready for any challenge that dares to come your way.
As we gear up for the week ahead, I shine a spotlight on veterinary professionals, focusing on the importance of a positive mindset and resilience.
There's no better time than now to rekindle your passion for your work, and I'm here to guide you through it. But let's not walk this path alone; I encourage you to bring along three friends or colleagues on this podcast adventure, helping each other to build resilience step by step.
And for those in the veterinary field seeking fresh horizons, remember that VetsClinicJobs.com is the bridge to clinics that are not just surviving but thriving in the digital space.
Hit that "follow" button to stay tuned for next week's episode, where we'll explore strategies for reinforcing habits that fortify a resilient lifestyle. Together, let's become the best resilient versions of ourselves.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Strengthening Veterinary Mental Fortitude and Resilience with Personal Values-Based Affirmations - pt 1 of 4 - 175
05 Mar 2024
00:11:47
Unlock the power of affirmations to keep your resilience tank topped up. Join Julie South in this episode of Vet Staff Podcast as she guides you through creating your personalised affirmation statement library ready to access whenever you need.
Welcome to the Vet Staff Podcast, the go-to place for veterinary professionals looking to find their motivation and resilience in the workplace.
In this episode, Julie South introduces a challenge for March to help recalibrate and rediscover your inner compass, providing tools to boost your personal resilience.
The focus is on creating a 100% personalised (to you) affirmation statement library to empower you during challenging moments.
Julie emphasises the importance of aligning your actions with your values, and guides listeners through the process of creating their own affirmation statement.
This easy to digest and listen to sets the stage for a series of practical exercises to strengthen your mindset and resilience.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Mastering the Art of Work-Life Separation for Work-Life Harmony - 174
27 Feb 2024
00:33:33
Juggling the endless needs as a veterinary professional of patients and clients while trying to disconnect and live your personal life is an ongoing struggle for many in the veterinary field.
Host Julie South offers practical guidance tailored for veterinary professionals who have difficulty establishing boundaries between their clinical responsibilities and precious personal time.
Learn easy-to-implement rituals that can help prevent burnout and overworking.
Discover small but powerful tweaks to daily routines that enable you to show up fully present for loved ones—without constantly worrying about patients and practice demands.
Julie asks some reasonably confrontational questions to get you to think about whether you're using work as an excuse to face some things you don't want to face.
In this episode she also helps you draw the line in the sand and then keep work / home on their own side of that line.
Takeaways:
Set daily habits to compartmentalise clinic and personal time
Strategies to avoid overworking and work creep after hours
Tools to shift your mindset and be fully present with friends and family
VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Living and Working at Energy Vets Taranaki with Vet Nurse Alana Howard - 1030
27 Feb 2026
00:15:40
Energy Vets, Taranaki | Why Alana Came Back
In this REAL+STORY episode, Julie South speaks with vet nurse Alana Howard about why she returned to Energy Vets after starting her nursing career there 20 years ago and then spending years working in Australia.
Alana talks about what made coming back feel like the right decision — not just professionally, but personally. She compares different clinic environments and explains what stands out at Energy Vets: how nurses are trusted to use their skills, how new graduates are supported in surgery, and how the team steps in when things get busy.
This isn’t about job titles or polished culture statements. It’s about what day-to-day teamwork actually feels like — no behind-the-scenes friction, people sharing knowledge freely, and a team that works across two rural clinics without things falling apart.
Alana also reflects on raising a family in Taranaki, commuting without traffic lights, and why rural schooling and coastal living have been part of the decision to stay.
Across this conversation, you hear what steady support sounds like from a nurse’s perspective — not from leadership, but from someone working on the floor every day.
In This Episode
00:00 – Introduction to the REAL+STORY series with Energy Vets 02:20 – Why Alana chose to return 03:04 – What feels different about this clinic 07:31 – Nurses using their full clinical skillset 09:52 – Supporting a new graduate in surgery 11:27 – How the clinic has grown over time 12:36 – Living and raising a family in Taranaki
Hiring Link
If you’re an experienced small animal vet exploring your next step, you can find out more about current opportunities at Energy Vets Taranaki
About Julie South
Julie South is the founder of VetClinicJobs and host of Veterinary Voices.
She works with veterinary clinics that want to show what working there is really like — not just list job requirements. Through VetClinicJobs, she helps clinics make their culture clear and recognisable, so vets and nurses can tell whether a clinic is Their Kind of Clinic long before a vacancy appears.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Revitalising Your Veterinary Career Through Strategic Renewal and Work-Life Harmony
20 Feb 2024
00:24:40
In episode 173 of the Vet Staff Podcast, host Julie South delves into the concept of strategic renewal as a means of achieving work-life harmony for veterinary professionals.
The episode focuses on practical steps to create sustainable work-life balance and the importance of self-care for overall well-being. Let’s explore how veterinary professionals can incorporate strategic renewal into their lives to achieve a balanced and fulfilling work-life harmony.
Here are the key takeaways:
1. Recognise the signs of stress and burnout: Julie emphasises the importance of identifying potential signs of stress and burnout in various aspects of our lives, including physical, mental, emotional, and spiritual well-being.
2. Take small, actionable steps: Instead of overwhelming yourself with drastic changes, focus on taking small, incremental steps to address the areas of concern. Whether it's going for a short walk, setting aside quiet time for self-reflection, or reconnecting with activities that bring you joy, every tiny step makes a difference.
3. Schedule strategic renewal activities: Proactively make time for strategic renewal by scheduling activities that promote physical, mental, emotional, and spiritual renewal. Create a realistic plan that aligns with your schedule and commitments.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Reclaiming Work-Life Balance: Strategic Communication and Efficiency for Veterinary Professionals
13 Feb 2024
00:27:11
Discover the transformative power of setting clear boundaries and managing expectations, both for your clients and yourself
Host Julie South tackles the delicate art of work-life harmony, guiding you through the initial client interactions that are pivotal in shaping a manageable and realistic schedule.
Learn how the strategic use of the word "because" can enhance your persuasive communication, referencing insights from a Harvard University study.
If you're edging toward burnout or contemplating a career change due to the relentless demands of the job, this episode is your guiding light to reclaim control and find the balance that has been eluding you.
In the quest for clinic efficiency, Julie South shares actionable steps to evaluate and potentially overhaul your daily schedule, encouraging you to approach management with a solutions-focused mindset.
A revolutionary suggestion is on the table: consider the impact of a non-nurse qualified receptionist to streamline operations. This could be the key to staff leaving on time and enjoying well-deserved breaks. With practical advice on aligning personal and clinic goals, this episode is rich with strategies to reduce stress and keep your passion for veterinary care alive.
Tune in to rekindle your enthusiasm for the work week and step into your role with confidence and a renewed sense of resilience, screwing your head on straight and going to work on Monday mornings - just like how you imagined while you were studying!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
A Guide to Work-Life Harmony for Veterinary Professionals: Finding Harmony Amidst the Hustle - pt 1/4 - ep 171
06 Feb 2024
00:33:11
Embark on a quest for equilibrium in the bustling world of veterinary medicine, where work-life harmony isn't just an aspiration—it IS an achievable reality.
You and your guide - Resilience Coach, Julie South - together look at the unspoken nuances of setting personal boundaries and the finesse required to communicate them with both confidence and charm to those who'll be affected.
This episode shows you the first step on the map to aligning your deepest values with your career without compromising your mental, physical, spiritual or financial health and well-being. It's about embracing the unique dance of work and life as you define it, right here, right now, in your veterinary life.
Through the lens of this four part Work Life Harmony series, you'll gain strategies to nurture a resilient, positive mindset that's more than the mere act of juggling tasks.
Today we look at helping you:
Define your limits & boundaries
How to communicate those to the people who need to know, and then
Managing any push back you may encounter with confidence and charm
So stay tuned because your host Julie South walks you through the framework of how to word your personal boundary statement in a powerful, non-manipulative way, that makes it hard for people to pushback.
Today's episode is definitely for you - if:
you’re a people pleaser
you’re feeling a bit frazzled around the edges, and
you’re contemplating quitting the veterinary sector altogether
VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Charting your Course for Resilience and Well-being as a Veterinary Professional
30 Jan 2024
00:23:51
🐾 Calling all veterinary professionals! 🐾
🎙️ In the final in-depth series on strengthening your resilience quotient, host Julie South shares valuable insights on how to build resilience in the veterinary field.
🔍 Here are three key takeaways from the episode:
1. Journaling & Gratitude: Start or develop the habit of journaling with an attitude of gratitude. Intentionally seek out moments in your life for gratitude and awe + take a daily walk in the fresh morning air for a positive start to the day.
2. "This Too Will Pass": During challenging times, remember to believe that the current situation is temporary. Strengthen your resilience by building an attitude of gratitude, practicing breathing and reframing, and taking a brief morning walk as a habit.
3. Clarity on Values: Get clear on your core values. Understanding your values provides the motivation and direction necessary to handle difficult decisions during overwhelming times. Identifying what really matters to you enables better prioritisation in life.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Mastering Resilience: The Impact of Metacognition, Journaling, and Daily Rituals on Personal Growth
23 Jan 2024
00:35:39
Have you ever caught yourself spiraling into a negative headspace, only to wish you had the tools to shift your perspective?
That's where the art of metacognition, journaling and reflection come into play, and I'm thrilled to guide you through their transformative effects on resilience.
In our latest episode, we unlock the secrets of self-reflection, teaching you how to convert life's hurdles into stepping stones for personal growth.
You'll discover how to harness the power of your thoughts and emotions, crafting a thoughtful response to challenges rather than succumbing to impulsive reactions.
Today I share my own three week perfect personal storm and how resilience, shaped by journaling and metacognition, became my secret weapon.
We acknowledge the research of James Pennebaker and the astounding psychological benefits that come with pouring your heart onto a page.
By the end of our conversation, you'll be equipped with strategies to reframe your mindset, extract lessons from missteps, and seek out feedback that sparks true growth.
Let's wax lyrical about the morning routines and daily rituals that can set the stage for a resilient life.
I'm sharing personal anecdotes about my commitment to a daily walk and the profound impact of a mindful coffee ritual. We also look ahead to the integration of Pilates into my mornings, expecting the same resilient benefits.
Follow Julie South on Linkedin - her More-Awe Attitude of Gratitude posts to see how she reframes and looks for the good in her life each day.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Strengthening Resilience Through Social Connections in the Veterinary Profession
16 Jan 2024
00:28:12
🎙️ Exciting news! 🎙️
Today we're discussing the power of social connectedness as one of the jigsaw pieces that contribute to "resilience"
Julie South shares invaluable insights on how building meaningful relationships can strengthen your resilience quotient.
Here are 3 key takeaways from the episode:
1. Social connectedness is vital for resilience: Research shows that being socially connected leads to longer, healthier lives. Meaningful relationships, emotional support, and a sense of belonging all contribute to our overall well-being and ability to cope with challenges.
2. The impact of mentorship on resilience: Mentoring programmes not only benefit the mentee but also the mentor. It creates a strong foundation of trust, care, and mutual understanding, leading to enhanced vulnerability and growth. The act of supporting others helps provide a sense of purpose and personal growth, which directly strengthens our resilience.
3. Strengthening social connections for enhanced resilience: There are numerous ways to enhance social connectedness, from reconnecting with friends to exploring new interests or hobbies. Joining groups or activities that align with your interests can naturally lead to forming meaningful social connections, ultimately strengthening your resilience.
Tune in to the full episode on the Vet Staff Podcast to learn more about how to grow your resilience quotient through social connectedness.
And remember to hit the follow button to stay updated with future episodes!
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Mastering Courageous Communication: Building Resilience through Honest Dialogue
09 Jan 2024
00:19:43
Have you ever found yourself in the eye of an emotional hurricane, or up to your neck in alligators, tongue-tied and searching for the words that can steer the conversation toward calm waters?
This episode is your lifeline.
We unpack the nuanced choreography of courageous communication, a vital pillar in erecting the architecture of resilience.
You'll walk away with a toolkit for engaging in the kind of honest, positive dialogue that not only mends bridges but strengthens, fortifies them, against future storms.
This isn't your average pep talk; it's a blueprint for transforming tough talks into stepping stones towards a more resilient you. Stay tuned to discover some of the phrases your host, Julie south, uses when she needs to put on her Big Girl Kit and have a Courageous Conversation.
As your guide in this Resiliency Quotient series, she weaves personal tales and practical advice,
You'll learn how to plant your feet firmly in the midst of life's adversities and face them with a blend of compassion and candour.
You'll discover yet more tools and frameworks to strengthen your Resiliency Quotient so you can get your head screwed on straight and get excited about going to work on Monday mornings.
Links mentioned in this podcast:
Episode 022 - Chris Voss's "Never Split the Difference" book review
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Mastering the Clock: Building Resilience through Time Management and the Power of AWE
02 Jan 2024
00:26:29
Have you ever been sideswiped by life's unexpected twists and turns, wishing you had the fortitude to bounce back stronger?
Our latest episode tackles precisely this, as we fuse the concepts of resilience and time management to arm you with the strategies you need to weather any storm.
We'll reveal how the power of awe-some-ness – those awesome moments we often overlook – can dramatically alter our perception of personal hurdles, minimising their intimidation factor and empowering us to recover swiftly from life's punches.
This episode isn't about turning you into a scheduling robot; instead, it's about cultivating flexibility, adaptability, and the ability to treasure life's wonders, all crucial ingredients in concocting a robust resilience potion.
We know that time is a precious commodity, and managing it wisely can be the bedrock of a resilient lifestyle. That's why, together, we dissect the art of RUTHLESS prioritisation, smart planning, and the underrated importance of regular breaks and hydration.
Through a blend of personal insights and collective wisdom, we'll guide you on how to evaluate your commitments, wield productivity tools with finesse, and share the responsibilities that often weigh heavy on both professional and personal fronts.
Get ready to redefine your work-life balance, bolster your stress management skills, and step into a life where resilience is not just a buzzword, but your reality.
Join us and become the master of your clock, ready to face each day with unshakable strength and serenity.
🌟 Key Takeaways:
- Ruthless time management isn't about control, it's about balance. Prioritisation and clear objectives lead to greater work-life balance and reduced stress.
- Incorporating awesome moments into your daily life can have a huge positive impact on your ability to bounce forward from setbacks. It alters your perspective, provides positive emotions, and enhances your overall well-being.
- Harnessing effective time management skills not only helps achieve work-life balance but also strengthens resilience. By setting clear boundaries, empowering others, and strategising daily and weekly plans, you're actively building your resilience in both your personal and professional life.
VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Forecasting the Future of Veterinary Recruitment and Retention: Insights and Trends for 2024
26 Dec 2023
00:29:14
As we close the chapter on 2023, join me, Julie South, for a contemplative journey through the landscape of veterinary recruitment of 2023.
If you wondered how the predictions of yesteryear stack up against the reality we've lived, this episode is your crystal ball into the hits, the misses, and the lessons learned.
From the integration of AI in hiring to the elusive goal of job satisfaction, we unsheathe the truths of what's worked and what's still a work in progress. Discover how some vet clinics have sculpted their employer brands into works of art while others have barely sketched out their identities, and gauge the pulse on the rising, albeit modest, trend of job sharing within our beloved industry.
Fasten your seatbelts as we forecast the trends poised to shape veterinary recruitment and retention in the year to come, with a particular spotlight on New Zealand's dynamic veterinary scene.
This episode promises to unravel the complex web of personalised recruitment strategies amidst an age where AI threatens to homogenise the candidate landscape.
I'll share insider predictions on the growing clout of allied veterinary professionals, potential game-changers in international vet registration, and the critical, enduring saga of staff retention.
Get ready to absorb actionable insights on how clinics can command their brand presence beyond the titans of Google and Facebook, and how job seekers could wield social media in their favour.
For all the clinics and veterinary professionals out there, consider this episode your essential guide to successfully navigating the future of veterinary recruitment.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Strengthening Resilience Quotient: Problem-Solving Techniques for Personal and Professional Success
19 Dec 2023
00:27:22
Julie South introduces listeners to two frameworks to help you solve problems as a way to strengthen your resilience quotient. 🐾
We explore the RISE ABOVE framework, designed to equip veterinary professionals with the tools to navigate challenges effectively, both personally and professionally.
Host Julie South shares insights and practical strategies to enhance problem-solving abilities and build resilience.
Key Takeaways:
- Problem-solving strengthens resilience: Regularly solving problems builds confidence, adaptability, perseverance, and offers opportunities for growth.
Tune in to the full episode for real-life examples, actionable insights, and powerful strategies to enhance your problem-solving skills and bolster your resilience quotient.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Why Spending More on Job Ads Doesn't Equal More Applicants - 260
24 Feb 2026
00:11:40
Why Spending More on Job Ads Doesn’t Work
By month three of advertising, most vet clinics assume the problem is reach.
Not enough applications? Then not enough visibility. Not enough visibility? Spend more.
Premium placement. Featured listings. Boosted posts. Maybe even a recruitment agency.
But the real problem isn’t reach. It’s recognition.
In this episode of Veterinary Voices, Julie South unpacks what actually happens around week ten of the recruitment cycle—when rewriting hasn’t worked, posting everywhere hasn’t worked, and the numbers start looking impressive while the applications still don’t.
Because exposure isn’t the same as recognition. And paying to be seen doesn’t fix being unknown.
Julie explains why month three is when budgets escalate, agencies start circling, and something more dangerous begins to build: the wrong kind of recognition. The clinic that’s been advertising for 10 weeks. The clinic people start questioning.
This episode contrasts two very different outcomes:
The clinic that keeps upgrading listings and reinforcing concern… And the clinic that fills a role within days—not because their ad was premium, but because they weren’t unknown.
Stay to the end for two questions about what your recruitment budget is actually building.
In This Episode
00:00 – Introduction: Month three and the instinct to spend more 01:44 – Premium placement and the visibility trap 02:30 – Exposure vs recognition: why big numbers don’t mean results 03:33 – The uncomfortable money conversation 05:07 – The recognition you’re building (and why it’s not good) 06:12 – What actually creates the right kind of recognition 07:26 – Why premium placement amplifies but doesn’t create trust 08:13 – The exhausted clinic at the $2,000 mark 09:01 – The clinic that fills the role in three days 09:53 – Two questions about what you’re really paying for
About Julie South
Julie South is the founder of VetClinicJobs and host of Veterinary Voices.
She works with forward-thinking veterinary clinics that want to stop escalating job ad spend and instead build recognition before they need to hire—so when they do advertise, they’re not paying to be unknown.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
Mastering Self Composure and Situational Awareness - Resiliency - pt 7 - ep 163
12 Dec 2023
00:33:14
Grappling with emotional outbursts or witnessing them in others can be an overwhelming (and rather embarrassing) experience.
Julie shares a compelling story of working with an individual who had frequent emotional outbursts due to an underlying health condition. His temper tantrums were embarrassing and made recruitment for specialist staff extremely difficult.
You can master the skill of maintaining self-composure under any circumstance by understanding the role emotional regulation plays in our lives.
We delve into the art of developing resilience through self-composure, urging you to consider possible medical conditions before judging someone's behaviour.
Julie introduces TRIGGERS as a way to improve self-composure and resilience.
As this conversation discusses situational awareness, Julie highlights different ways it plays out.
Listen in as we provide tips to help you develop and strengthen your own situational awareness and thus resilience, and then how to leverage these skills to make informed decisions, which ultimately lead to career success.
Links to references Julie mentions in this episode.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
How to Grow Your Resiliency Quotient: the 5 Imposter Syndrome Architypes - ep 162
05 Dec 2023
00:29:03
Overcome Imposter Syndrome with Vet Staff's Julie South! Learn strategies to break free from self-doubt, embrace your achievements, and grow your resiliency.
Imposter Syndrome - Ever feel like a fraud, despite your achievements and qualifications? You're not alone!
We take an in-depth look at the pervasive, yet seldom talked about, phenomenon of Imposter Syndrome.
Julie looks at the 4 Ps of Imposter Syndrome . She introduces you to the five archetypes of imposters - a sure-fire way to better understand yourself and others.
She also talks you through the two most common "causes" of how Imposter Syndrome manifests and the types of "stories" you started telling yourself.
VetStaff leading veterinary sector recruitment in New Zealand | veterinarians | locums | nurses
Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.
How Self Confidence & Defeating Imposter Syndrome Helps Grow Your Resiliency Quotient - ep 161
28 Nov 2023
00:29:53
Have you ever wondered why some veterinary professionals seem to handle adversity better than others?
Why some people seem to thrive amidst challenges, while others crumble?
The secret is resilience, a superpower that can be cultivated and honed to help you adapt and bounce forward in the face of life's and work's 'Pear Shaped Moments" we all face from time to time.
Join Julie South, as she explores more key strategies to boost resilience, including the significant role of self-assurance, and the crucial difference between it and cockiness.
Want to level up your self-confidence and flush Imposter Syndrome down the drain - where it belongs...?
Julie introduces VetStaff's exclusive EFFORT framework to help you (and those you work with and love at home) ditch Imposter Syndrome every time it rears its undermining, self-sabotaging and ugly head!
Become more capable + confident + credible with EFFORT to grow your Resiliency Quotient to live your best life - at home and at work.
Struggling to get results from your job advertisements? If so, then shining online as a good employer is essential to attracting the types of veterinary professionals who're a perfect cultural fit for your clinic.