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TitreDateDurée
How AI Security Helps Companies Adopt Generative AI Safely with Steven Walchek05 oct. 202600:49:19

How do you scale enterprise AI without exposing the sensitive data your business cannot afford to lose? In this episode Chris sits down with Steven Walchek, Founder and CEO of Liminal, to explore enterprise AI security, AI governance, data privacy, and how leaders can safely accelerate generative AI adoption.

Steven explains how enterprises can protect sensitive information before it reaches an LLM, why governance needs to enable AI adoption rather than block it, and how AI agents and tools like Claude Code are changing what teams can build and automate. He also shares practical AI use cases, including his Pocket Sales Engineer and AI-powered product prioritization, showing how non-engineers can turn ideas into working applications without writing code. Leaders should listen for a practical look at balancing AI security, governance, productivity, and innovation as generative AI spreads across the enterprise.

Chapters:

(00:00) Introduction
(03:47) The Data Privacy Risks Behind Generative AI
(07:13) How Enterprise AI Security and Governance Work
(10:29) Protecting Sensitive Data Before It Reaches an LLM
(18:22) How AI Coding Tools Are Changing Software Development
(23:16) A Crawl, Walk, Run Strategy for Enterprise AI Adoption
(28:52) Why AI Governance Should Enable Innovation, Not Block It
(31:53) AI Agents, Automation, and the Enterprise Complexity Problem
(37:30) Building a Pocket Sales Engineer With Generative AI
(42:44) How to Build AI Applications Without Writing Code

Resources:

🔎 Find Out More About Steven Walchek

Steven Walchek on LinkedIn
https://www.linkedin.com/in/swalchek/

Liminal
https://www.liminal.ai/

Liminal Resources and Blog
https://www.liminal.ai/resources/blog

🛠 AI Tools and Resources Mentioned:

ChatGPT
https://chatgpt.com/

Claude
https://claude.ai/

Claude Code
https://claude.com/product/claude-code

OpenAI Codex
https://openai.com/codex/

Perplexity
https://www.perplexity.ai/

Grok
https://grok.com/

Meta AI
https://www.meta.ai/

Gong
https://www.gong.io/

OpenClaw
https://github.com/openclaw/openclaw



Support the show

How AI Workflow Automation Changes the Way Your Business Works with Justin Watt28 sept. 202600:51:05

Why do companies invest in AI without changing how work gets done? In this episode Chris sits down with Justin Watt, co-founder and CEO of Switchboard, to examine why AI adoption often stalls after teams get access to tools. They explore the move from individual AI use to AI workflow automation that supports work across departments.

Justin explains why successful business process automation depends on clear handoffs, usable data, and the right permissions. He shares how simplifying a complicated proposal process created a practical opportunity for AI, then discusses how leaders can find a first use case and build the shared context needed for AI agents. Listen for a grounded approach to enterprise AI implementation that starts with the work your team actually does.

Chapters:

(00:00) Why AI Adoption Hasn’t Changed the Business
(02:23) From Individual AI Use to Team Workflows
(05:10) Where AI Workflow Automation Fits
(09:57) Finding the First Business Process to Automate
(16:12) Mapping How Teams Actually Work
(20:13) Choosing an Internal AI Implementation Lead
(24:42) Human Oversight for AI Agents
(30:01) Building Shared Context From Business Data
(36:15) AI Tools for Meetings and Delegation
(40:11) Using Claude Code for Business Workflows
(43:15) Automating Recurring Updates With an AI Skill

Resources:

🔎 Find Out More About Justin Watt

Switchboard: 
https://www.withswitchboard.com/

Justin Watt on LinkedIn: 
https://ca.linkedin.com/in/wattjustin

🛠 AI Tools and Resources Mentioned:

Granola:
 https://www.granola.ai/

Claude, Claude Code, and Claude Cowork: 
https://claude.ai/

ChatGPT and Codex:
https://chatgpt.com/
and https://openai.com/codex/

Grok Bot: 
https://grok.com/

Notion: 
https://www.notion.so

Support the show

How to Make Enterprise AI Adoption Successful: Inside the Chief AI Officer Role with Denis Romanovskiy 21 sept. 202600:50:08

AI transformation does not start with a massive AI project. In this episode Chris sits down with Denis Romanovskiy, Chief AI Officer at SOFTSWISS, to explore what enterprise AI adoption looks like when someone is actually responsible for turning the technology into business results. Denis explains why the Chief AI Officer role sits at the intersection of technology, operations, change management, security, and employee enablement.

They discuss how companies can identify internal AI leaders, why Denis prefers measuring "economic effect" before chasing traditional ROI, and how small employee-led experiments can build momentum across an organization. 

Denis also shares lessons from SOFTSWISS's company-wide AI hackathon, including how non-technical employees became active builders when given the right support. For leaders trying to move AI from scattered experimentation into everyday work, this conversation offers a practical look at building adoption, accountability, and human oversight at scale.


Chapters:

(00:00) Introduction
(01:54) What a Chief AI Officer Actually Does
(05:35) Why Businesses Need Clear AI Ownership
(07:26) Choosing the Right Internal AI Leader
(14:38) Measuring AI by Economic Effect, Not Just ROI
(19:45) How to Choose AI Use Cases That Build Momentum
(22:37) Turning an AI Hackathon Into a Business Tool
(27:34) Why Executive Support Drives AI Adoption
(29:16) What Non-Technical Employees Can Build With AI

Resources:

🔎 Find Out More About Denis Romanovskiy

LinkedIn: https://www.linkedin.com/in/dionique 

SOFTSWISS:
https://www.softswiss.com 

🛠 AI Tools and Resources Mentioned:

OpenAI:
https://openai.com
Anthropic:
https://www.anthropic.com

+ NotebookLM:
https://notebooklm.google 

Support the show

Why AI Pilots Fail: How to Escape AI Pilot Purgatory and Scale Enterprise AI with Ronnie Kwesi Coleman14 sept. 202600:44:48

Most AI pilots do not fail because the technology is weak. They fail because the organization was never prepared to turn the experiment into a real operating workflow.

In this episode Chris sits down with Ronnie Kwesi Coleman, CEO of Puntt AI and a three-time founder focused on the future of work. They unpack the mistakes that keep enterprise AI stuck in AI pilot purgatory, why expert judgment matters more than simply giving AI more data, how AI agents should learn alongside experienced employees, and why productivity without measurable business outcomes and AI ROI is the wrong target.

They also explore the shift from creation to review as a new AI bottleneck, the limitations of the "single company brain" idea, and the risks of building an enterprise AI strategy around one provider. Listen to learn how leaders can move AI pilots from experimentation into production while preserving the judgment, integrations, and strategic flexibility required for scaling AI across the organization.

Chapters

(00:00) Introduction
(03:04) How to Choose the Right AI Pilots
(05:47) The Five Deadly Sins of AI Pilot Purgatory
(09:46) Starting Small While Planning to Scale
(14:04) Moving From AI Productivity to Business ROI
(18:02) Capturing Expert Judgment With AI Agents
(23:07) How Much Should You Trust AI?
(29:04) AI Agents and the New Review Bottleneck
(32:33) Why the Single AI Brain Model Falls Short
(38:22) Avoiding AI Vendor Lock-In and Hiring Agents

Resources:

🔎 Find Out More About Ronnie Kwesi Coleman

Puntt AI
https://www.puntt.ai/

Ronnie Kwesi Coleman on LinkedIn
https://www.linkedin.com/in/ronnie-kwesi-coleman/


🛠 AI Tools and Resources Mentioned:

Puntt AI
https://www.puntt.ai/

Anthropic Claude
https://www.anthropic.com/claude

OpenAI
https://openai.com/

Meta
https://www.meta.com/

Fall in Love with the Problem, Not the Solution by Uri Levine
https://www.simonandschuster.com/books/Fall-in-Love-with-the-Problem-Not-the-Solution/Uri-Levine/9781637746608

Support the show

How to Use AI Without Losing Human Judgment: AI Decision-Making and the Future of work | Rana Gujral07 sept. 202600:46:29

AI can make your team faster while quietly making them worse at thinking. In this episode Chris sits down with Rana Gujral, cognitive AI leader, CEO of Behavioral Signals, and author of The AI Instinct, to explore what happens when AI moves from a productivity tool into the cognitive infrastructure businesses use to make decisions.

Rana explains why leaders need to distinguish between employees who are genuinely deciding and those who are simply approving AI output, how reversibility can determine when rigorous decision trails are necessary, and why organizations should deliberately preserve opportunities for people to exercise judgment without AI. He also shares his personal process for working with AI on strategic decisions and challenges leaders to measure what AI is doing to their team's thinking, not only their output. Listen to learn how to capture AI's advantages without quietly outsourcing the judgment your organization will need when the easy answers disappear.


Chapters:

(00:00) Introduction
(03:34) AI as Cognitive Infrastructure
(07:47) Building Rules for Human and AI Decisions
(10:46) Preventing Automation Bias and Protecting Human Judgment
(13:42) Redesigning Organizations Around AI Decision-Making
(19:58) How AI Sculpts Human Attention
(22:40) Are Your People Deciding or Just Approving?
(25:14) When AI-Assisted Decisions Need an Audit Trail
(28:26) Rana's Personal Process for Strategic AI Decisions
(31:06) Building Senior Talent When AI Does the Junior Work
(39:24) What Is AI Doing to the Way Your Team Thinks?


Resources:

🔎 Find Out More About Rana Gujral

Rana Gujral Website: 
https://ranagujral.com/

Rana Gujral on LinkedIn: 
https://www.linkedin.com/in/ranagujral

Behavioral Signals: 
https://behavioralsignals.com/

Book: The AI Instinct: The Future of AI and Human Decision-Making
https://ranagujral.com/book


🛠 AI Tools and Resources Mentioned:

Claude: 
https://www.anthropic.com/claude

Chat GPT: 
https://openai.com/

Gemini: 
https://gemini.google.com/

Chief AI Officer: 
https://chiefaiofficer.com/

Wiley: 
https://www.wiley.com

Support the show

How AI Is Changing Management at Work: From AI Assistant to AI Chief of Staff with Erkang Zheng 31 août 202600:47:43

AI may automate more execution, but that makes judgment, coordination, and management more important. In this episode Chris sits down with Erkang “Ken” Zheng, founder and CEO of Ariso, to explore why the next major opportunity for AI at work is not simply producing more content, but helping people manage work more effectively.

Ken explains why every knowledge worker increasingly needs management skills, including tracking, prioritization, communication, accountability, and reflection. He also breaks down Ariso’s distributed approach to the “company brain,” the role of an AI chief of staff, and how individual AI partners can improve coordination while preserving access controls and privacy. Listen to understand how leaders can use AI to strengthen the management layer of work as execution becomes increasingly automated.


Chapters:

(00:00) Introduction
(04:37) Why Everyone Is a Manager Now
(06:25) The Work Around the Work
(08:28) Management Skills That Matter More With AI
(11:59) Rethinking the AI Company Brain
(14:48) Building the Company Brain From the Individual Up
(19:18) When an AI Intelligence Layer Starts Making Sense
(23:43) What an AI Chief of Staff Should Actually Do
(29:19) How Ariso Differs From DIY AI Agents
(38:11) How Quickly Teams Can See Value From AI


Resources:

🔎 Find Out More About Erkang “Ken” Zheng

Ariso: 
https://ariso.ai/

Ariso Blog:
https://ariso.ai/blog

Ariso LinkedIn:
https://www.linkedin.com/company/ariso-ai 

Erkang Zheng on LinkedIn:
https://www.linkedin.com/in/erkang


🛠 AI Tools and Resources Mentioned:

Ariso / Ari:
https://ariso.ai/

ChatGPT:
https://chatgpt.com/

Claude and Claude Code: 
https://www.anthropic.com/claude

Fathom: 
https://fathom.video/

Fireflies.ai: 
https://fireflies.ai/

OpenClaw:
https://openclaw.ai 


📩 Reach Out to Chris Daigle:

doc@chiefaiofficer.com 

Support the show

AI Agents Are Changing Accounting Forever | The New Future of Finance & ERP with John Glasgow24 août 202600:42:36

What if the biggest bottleneck in finance isn't the software, but the way work gets done?

In this episode Chris sits down with John Glasgow, Founder and CEO of Campfire, an AI-native ERP platform built for finance and accounting teams. John explains why simply adding AI to legacy systems falls short, how agentic workflows are changing accounting operations, and why finance leaders should think of AI as a teammate rather than a tool. He shares real examples of AI handling reconciliations, treasury management, reporting, and close processes while keeping humans accountable for outcomes.

The conversation explores practical adoption strategies, how finance teams can build trust in AI, and where human judgment remains essential. Leaders will come away with a clear framework for introducing AI into critical business processes while maintaining accuracy, accountability, and stakeholder confidence.

Chapters:


(00:00) Introduction
(02:00) Meet John Glasgow and Campfire
(03:00) Why AI-First ERP Is Different
(06:04) From System of Record to System of Work
(08:26) AI as Operational Capacity, Not Just Productivity
(13:47) Inside Campfire's Ember Agents
(16:04) Building Trust in AI for Finance Teams
(18:49) Treat AI Like a New Hire
(22:13) Where Humans Must Stay in the Loop
(28:49) Customer Results and Real World Impact
(31:19) Does AI Replace Finance Jobs?
(34:27) The Skills Future Finance Leaders Need

Resources:


🔎 Find Out More About John Glasgow:

John Glasgow LinkedIn
https://www.linkedin.com/in/johnglasgow/ 

Campfire 
https://www.campfire.ai

Campfire LinkedIn
https://www.linkedin.com/company/meetcampfire 


🛠 AI Tools and Resources Mentioned:

Campfire 
https://www.campfire.ai

Claude 
https://claude.ai

Anthropic 
https://www.anthropic.com

NetSuite 
https://www.netsuite.com

SAP 
https://www.sap.com

Workday 
https://www.workday.com

QuickBooks
https://quickbooks.intuit.com

Xero
https://www.xero.com

Support the show

How to Use AI to Hire Better: AI Recruitment, Screening & the Future of Hiring | James Terry17 août 202600:50:04

Hiring is getting faster, noisier, and harder to evaluate. In this episode Chris talks with James Terry, Head of US Revenue at Indeed Flex, about how AI is reshaping recruiting from application screening to workforce planning. James explains why rising application volume is pushing employers toward AI interviews, how human review still fits into the process, and where AI can help recruiters evaluate candidate skills at a scale traditional hiring workflows cannot handle. 

They also explore how AI can move HR beyond administrative work by connecting workforce, operations, and performance data, plus how James uses tools including Gemini and NotebookLM to accelerate proposals and decision support. The conversation ultimately shifts from replacing jobs to redesigning roles, building stronger AI fluency, and giving teams access to the data that makes AI genuinely useful. Listen for a practical look at what AI adoption becomes when leaders move beyond experimentation and apply it to real operating problems.


Chapters

00.00 Introduction
01:57 AI Hiring and the Race to Build AI Fluency
06:42 Putting AI to Work Across Revenue and Operations
10:17 Why Application Overload Is Breaking Traditional Screening
11:51 AI Interviews at Scale With Human Review
15:55 Can AI Identify Better Candidates?
21:30 Turning HR Into a Strategic Business Function
24:57 Using Workforce Data to Reduce Turnover
30:34 From AI Experiments to Real Workflows
34:48 How AI Will Change Jobs and Roles
41:41 Connecting Data, Building a Second Brain, and Shaping Vendor Roadmaps


Resources:

🔎 Find Out More About James Terry

James Terry on LinkedIn: 
https://www.linkedin.com/in/james-terry-33023717

Indeed Flex:
https://indeedflex.com/
(Indeed Flex US)

Indeed Flex contingent labor webinar featuring James Terry: https://indeedflex.com/employers/resources/industry-reports/webinar-contingent-labor-in-manufacturing-competitive-advantage/


🛠 AI Tools and Resources Mentioned:

Indeed Smart Screening:
https://www.indeed.com/employers/smart-screening
 

Google Gemini: 
https://gemini.google.com

Gemini Gems:
https://support.google.com/gemini/answer/15235603 


Google NotebookLM: 
https://notebooklm.google.com

Snowflake: 
https://www.snowflake.com/en

Tableau: 
https://www.tableau.com/

ChatGPT: 
https://openai.com/chatgpt/overview/

Chief AI Officer: 
https://chiefaiofficer.com

Using AI at Work: 
https://usingaiatwork.com



Support the show

How to Build an AI Strategy That Delivers Real Business Results | Eddie Irvin10 août 202600:53:40

Most AI projects do not fail because the model is weak. In this episode Chris talks with Eddie Irvin, founder of Nashville AI Advisory, about the practical work leaders need to do before AI can deliver value. Eddie explains why process clarity, prioritization, and communication between business owners and technical builders are often more important than choosing the newest tool.

Chris and Eddie break down how to identify a strong first AI project, why CEOs should stay involved in defining business rules, and how richer context improves results from ChatGPT and Claude. They also cover dictation, roundtable prompting, Codex, Claude Code, and using multiple models to pressure test important decisions. Listen if you want a grounded framework for moving from AI interest to useful systems your business can actually operate.

Chapters:

(00:00) Introduction
(02:56) Bridging the Gap Between Business and Technology
(09:13) Where AI Transformation Actually Starts
(11:24) Why Process Design Comes Before AI
(18:54) Finding and Prioritizing the Right Business Problems
(22:28) What a Good First AI Project Looks Like
(27:45) Why Clear Processes Make AI Implementation Easier
(32:49) What CEOs Should Never Delegate to AI Developers
(35:52) Better AI Results Start With Better Context
(48:06) Why Leaders Need Hands-On Experience With AI

🔎 Find Out More About Eddie Irvin

Eddie Irvin on LinkedIn:
https://www.linkedin.com/in/eddie-irvin

Nashville AI Advisory:
https://nashvilleaiadvisory.com 

🛠 AI Tools and Resources Mentioned:

ChatGPT:
https://chatgpt.com/

ChatGPT Desktop:
https://chatgpt.com/download/

Codex:
https://openai.com/codex/

Claude:
https://claude.ai/

Claude Fable 5:
https://www.anthropic.com/claude/fable

Claude Code:
https://www.anthropic.com/product/claude-code

GPT-5: 
https://openai.com/gpt-5

Support the show

How to Implement AI in Your Business: From AI Use Cases to Real ROI | Dr. Markus Schmidberger03 août 202600:51:24

AI adoption can create value, but it can also create a new organizational bottleneck. In this episode Chris sits down with Dr. Markus Schmidberger, Founder and CTO of JuntoAI, to challenge the assumption that every company needs a Chief AI Officer. They explore the growing AI business gap, why adoption is fundamentally a cultural enablement issue, and how governance, HR, and distributed ownership should work together.

Markus shares an in-residence model for discovering use cases, moving the strongest ideas into production, and measuring ROI through agent outcomes rather than token consumption. He also explains why unrestricted experimentation can distract teams from core strategy and how JuntoAI is rethinking professional networking with digital twins and AI agents. Leaders should listen for a practical framework to scale AI without centralizing responsibility or losing strategic focus.


Chapters

(00:00) Introduction
(03:20) Defining the Chief AI Officer Debate
(06:37) The Emerging AI Business Gap
(09:35) AI Adoption as Cultural Enablement
(12:42) Governance and Open AI Access
(15:31) Distributing AI Ownership Across the Business
(18:20) The In-Residence AI Enablement Model
(21:01) Moving from Use Case Discovery to Production
(25:45) Measuring AI ROI Through Agent Outcomes
(31:38) When AI Adoption Becomes a Strategic Distraction
(39:11) JuntoAI and the Future of Business Networking
(46:21) A Final Lesson on AI as a Statistical Model

🔎 Find Out More About Dr. Markus Schmidberger

Dr. Markus Schmidberger on LinkedIn 
https://www.linkedin.com/in/schmidberger/

JuntoAI on LinkedIn 
https://www.linkedin.com/company/juntoa

JuntoAI
https://juntoai.org/


🛠 AI Tools and Resources Mentioned:

JuntoAI
https://juntoai.org/

ChatGPT
https://chatgpt.com/

Claude
https://claude.com/

Gemini
https://gemini.google.com/

Google AI Studio
https://aistudio.google.com/

Claude Code
https://claude.com/product/claude-code

OpenAI 
https://openai.com/


Support the show

114: Using AI Implementation Strategies To Drive Real Business Impact with Darren Ward27 juil. 202600:59:54

Buying AI licenses is easy; changing how work gets done is the real leadership challenge. In this episode Chris sits down with Darren Ward, a Chief Strategic Innovation Officer leading internal AI adoption at a mid-market operating company. Darren shares how he moved from operational leadership into a dedicated AI role and why successful transformation requires executive ownership, practical use cases, and a clear connection to business priorities.

They discuss why pull-based adoption outperforms mandatory training, how power users create department-level momentum, and how a tiered stack of Gemini, ChatGPT, Claude, and an internal RAG interface can balance capability, cost, and data access. Darren also explains how policy, prompting fundamentals, human review, and approved tools reduce hallucination risk and shadow AI. Leaders should listen for a grounded playbook for moving from experimentation to measurable adoption without treating AI as another technology side project.

Chapters:

00:00 Introduction
02:05 Darren Ward’s Path From Operator to AI Leader
08:04 Why AI Needs Executive Ownership
11:34 Replacing Push Training With Power User Adoption
19:32 Finding Measurable AI Use Cases
25:24 Turning an Engineering Skeptic Into a Champion
29:06 Connecting AI Pilots to Strategic Objectives
31:12 Measuring Usage and Preventing Shadow AI
34:18 What to Do After Buying AI Licenses
37:50 Designing a Three-Tier AI Tool Stack
41:22 Private LLMs, RAG, and Internal Data
51:59 Start Small, Start Now


Resources:

🔎 Find Out More About Darren Ward

Darren Ward on LinkedIn: 
https://www.linkedin.com/in/jdarrenward


🛠 AI Tools and Resources Mentioned:

ChatGPT: 
https://chatgpt.com/

Google Gemini: 
https://gemini.google.com/

Claude: 
https://claude.ai/

Claude Code: 
https://www.anthropic.com/product/claude-code

Microsoft Copilot: 
https://www.microsoft.com/en-us/microsoft-copilot

OpenAI API: 
https://platform.openai.com/docs/

Anthropic API: 
https://docs.anthropic.com/

Gemini API: 
https://ai.google.dev/gemini-api/docs/

Support the show

113: Using AI Agents for Business: From Chatbots to Autonomous Workflows with Bryan McAnulty20 juil. 202600:55:16

Summary

The biggest shift in AI may be moving from asking questions to assigning work. In this episode Chris sits down with Bryan McAnulty, founder and product director of Heights Platform and LatchLoop, to explore why leaders should approach AI as a worker assigned to tasks and projects rather than a chatbot producing one-time answers. Bryan explains how long-running agents can conduct research, analyze information, automate recurring work, and support teams without constant human supervision.

Chris and Bryan also unpack the operating model leaders need around context, permissions, approval gates, prompt injection, process ownership, and human judgment. Listen to learn how to begin with specialized agents, protect critical systems, and use expanded AI capacity to create better customer outcomes rather than simply reduce headcount.

Chapters

00:00 Episode Trailer
02:11 Meet Brian McAnulty: From Creator Platforms to AI Agents
06:36 New Chat vs. New Task: A Fundamental Shift in AI
12:08 Three Ways to Work with AI Agents
17:23 How AI Agents Actually Work Behind the Scenes
24:16 Security & Guardrails: Keeping AI Agents Safe
29:51 Will AI Agents Replace Jobs? A Better Question to Ask
33:30 Owning Your Processes: Why It Matters in the AI Era
38:06 What Is an Agent Harness? Explained
39:38 How Soon Is Too Soon to Deploy AI Agents?
43:24 Closing the Implementation Gap: Getting Started with Agents

🔎 Find Out More About Bryan McAnulty


Bryan McAnulty on LinkedIn: https://www.linkedin.com/in/bryanmcanulty

LatchLoop: https://www.latchloop.com/

Heights Platform: https://www.heightsplatform.com/

The Creator’s Adventure Podcast: https://www.heightsplatform.com/the-creators-adventure

🛠 AI Tools and Resources Mentioned:

ChatGPT: https://chatgpt.com/

ChatGPT Work: https://help.openai.com/en/articles/20001275/

OpenAI Codex: https://openai.com/codex/

OpenAI GPT-5.6: https://help.openai.com/en/articles/20001354-gpt-56-in-chatgpt

Claude: https://claude.ai/

Claude Code: https://www.anthropic.com/product/claude-code

Claude Cowork: https://www.anthropic.com/product/claude-cowork

Claude Tag: https://www.anthropic.com/news/introducing-claude-tag

Google Gemini: https://gemini.google.com/

OpenClaw: https://openclaw.ai/

Hermes Agent: https://hermes-agent.nousresearch.com/

Model Context Protocol: https://modelcontextprotocol.io/

GitHub: https://github.com/

Support the show

112: AI-Driven Leadership: Using the CRIT Framework Make Faster, Smarter Decisions with Geoff Woods13 juil. 202600:54:38

AI adoption stalls when leaders delegate the thinking. In this episode Chris sits down with Geoff Woods, bestselling author of The AI-Driven Leader and founder of AI Leadership, to explore why AI strategy must begin with the CEO and executive team. Geoff explains the difference between using AI for minor tasks and using it as a strategic thought partner for the decisions that shape enterprise value.

They break down the CRIT framework, practical prompts for solving major business problems, a financial review exercise that created stronger operating visibility, and a leadership exercise designed to multiply the value of high-performing employees. Geoff also shares what changed in the updated 2026 edition of his book and how leaders can access its companion training and bonuses. Listen to learn how to move AI from scattered tool usage into a leadership discipline that improves judgment, alignment, and execution.

Chapters:

00:00 Introduction
03:23 From Executive Operator to AI-Driven Leader
07:12 Why AI Leadership Belongs to the CEO
10:10 Solving Strategic Problems With the CRIT Framework
15:48 Two Sticky Notes for Daily AI Adoption
17:01 The AI CFO Prompt and Financial Visibility
24:37 Scaling AI From Strategy to Company-Wide Execution
27:19 How AI Champions Drive Cultural Adoption
34:27 What Changed in the Updated Edition
37:58 The Executive Multiplier Exercise
43:16 Book Bonuses, Leadership Training, and the Team Accelerator


🔎 Find Out More About Geoff Woods:

Geoff Woods Official Bio: https://www.aileadership.com/geoff-woods/

Geoff Woods on LinkedIn: https://www.linkedin.com/in/geoff-woods-8534774

Book: The AI-Driven Leader, updated 2026 edition: https://www.aileadership.com/book/

Bonus redemption page:
https://www.aileadership.com/book/redeem

AI Leadership: https://www.aileadership.com/

AI Leadership Newsletter: https://www.aileadership.com/newsletter

The AI-Driven Leader Podcast on Spotify: https://open.spotify.com/show/2qSY9ZFTBJisoKp9eACbeb

The AI-Driven Leader Podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/the-ai-driven-leader/id1723615439


🛠 AI Tools and Resources Mentioned:


The CRIT Prompt Framework

CRIT stands for Context, Role, Interview, and Task.

Context: Describe the problem in vivid detail.

Role: “You are a world-class chief growth officer who is also an aggressive, growth-minded board member. You think strategically about the business that could put us out of business and how we could build it first. Focus on the 20% that drives 80% of the results.”

Interview: “Interview me. Ask me one question at a time, up to three questions, to gain deeper context.”

Task: “Give me the top three high-impact, non-obvious strategies I can deploy to solve this problem.”

CRIT framework resource:
https://www.aileadership.com/newsletter/crit-happens-the-viral-framework-transforming-how-leaders-think

Financial Review CRIT Prompt

Context: “Here are my financials for the last month.” Attach the relevant financial statements.

Role: “You are a world-class CFO who is excellent at telling a CEO what they do not know, but should know, about their business based on their financials.”

Interview: “Interview me. Ask me one question at a time, up to five questions, to gain deeper context.”

Task: “Tell me the top five things I am not seeing that I should be seeing, and what I should do in the next 30 days to improve the financial health of my company.”

Executive Multiplier Exercise

Write a CRIT prompt that asks AI to help you identify your greatest strengths, including strengths you may not currently be using inside the business. Compare those strengths with the company’s goals and cast a vision for how you could bring 10 times to 100 times more value.

Then identify:

  • The high-value work to double down on
  • Work that should stop
  • Work AI can augment or automate
  • Work that still requires a human
  • The responsibilities, priorities, onboarding plan, and job description for the person who could take over the remaining work

This exercise is based on the leadership example Geoff shares during the episode.

The Two-Sticky-Note Exercise

Sticky note one: “How can AI help me do this?”

Sticky note two: “Context, Role, Interview, Task.”

Place both notes where you work and use them as a daily trigger to apply AI to meaningful strategic problems rather than only administrative tasks.

ChatGPT
https://chatgpt.com/

Claude
https://claude.ai/

Microsoft Copilot
https://copilot.microsoft.com/

Google Gemini
https://gemini.google.com/

Claude Code
https://www.anthropic.com/claude-code

ElevenLabs
https://elevenlabs.io/

AI Leadership Collective
https://www.aileadership.com/collective/



Support the show

111: Using AI in the Workplace for Smarter Hiring and Pay Decisions with Cary Sparrow06 juil. 202600:59:26

The labor market is moving faster than most leaders can see. In this episode Chris sits down with Cary Sparrow, founder and CEO of WageScape, to discuss how real time labor market intelligence is reshaping hiring, compensation, workforce planning, and the competition for talent.

Cary explains why traditional labor market data often moves too slowly for executive decisions, how pay transparency is changing the talent market, and why AI literacy is becoming a practical requirement across roles. The conversation gives leaders a clear view of how AI is affecting both workforce strategy and individual career resilience, making this episode worth listening to for anyone responsible for hiring, talent, or organizational performance.


Chapters:

(00:00) Introduction
(03:50) From Submarine Officer to WageScape Founder
(07:56) Why Traditional Labor Market Data Falls Short
(11:38) Building a Global Labor Market Data Engine
(14:53) How WageScape Uses Claude, Gemini, and ChatGPT
(17:37) Better Pay Decisions With Local Talent Intelligence
(21:02) What Pay Transparency Really Means
(25:57) AI Literacy Is Showing Up in Job Descriptions
(30:55) What Hiring Teams Really Mean by AI Literacy
(36:17) Where AI Creates Growth and Workforce Risk
(43:07) Why Executives Need Strategic AI Fluency
(49:38) Career Advice for Executives and Staff Leaders


Resources:

🔎 Find Out More About Cary Sparrow:

Cary Sparrow LinkedIn
https://www.linkedin.com/in/carysparrow

WageScape
https://wagescape.com

WageScape LinkedIn
https://www.linkedin.com/company/wagescape-1
 


🛠 AI Tools and Resources Mentioned:

WageScape
https://wagescape.com/
(WageScape)

Claude
https://claude.com/ (Claude)

Anthropic
https://www.anthropic.com/

ChatGPT
https://chatgpt.com/

OpenAI
https://openai.com

Google Gemini
https://gemini.google.com

Bureau of Labor Statistics
https://www.bls.gov/

Support the show

110: AI in Education: Building Trust While Preparing Students for the Future with Jason Hill29 juin 202601:01:31

AI in education is no longer a future debate, it is a leadership decision happening now. In this episode Chris talks with Jason Hill, Deputy Superintendent and CBO at Redlands Unified School District, about what AI adoption looks like inside a large K-12 school district with major operational, safety, instructional, and community considerations.

Jason explains how Redlands approached staff AI access, parent concerns, student safety, AI use policies, and the importance of teaching AI literacy as a core readiness skill. He also shares practical lessons business leaders can apply immediately, including acceptable-use levels, human review, workflow automation, and the mindset shift from prompting to delegation.

Listen to this episode to understand how responsible AI adoption happens when leaders balance speed, governance, trust, and real-world execution.

Chapters

00:00 Episode Trailer
02:20 Meet Jason Hill: Leading AI Adoption in K-12 Education
05:41 Overcoming Fear: The Strategy to Flip the AI Switch
11:42 Navigating Parental Pushback and Teacher Concerns
17:05 The Core Argument: Preparing Students for the Future of Work
22:41 What Parents Should Ask Their School Districts About AI
23:49 Implementing Levels of AI Access for Different Age Groups
26:37 Safety First: Filtering and Monitoring AI Interactions
29:41 How Parents Can Get Involved in AI Policy Decisions
35:16 Real-World AI Application: Analyzing Complex Financial Reports
42:11 The Future of AI: From 'The Thing' to an Everyday Tool
47:06 Establishing Acceptable Use Policies in Business and Education

Resources

🔎 Find Out More About Jason Hill

Jason Hill on LinkedIn: https://www.linkedin.com/in/jsn-hill

Redlands Unified School District Business Services: https://www.redlandsusd.net/departments/business-services (redlandsusd.net)

Redlands Unified School District: https://www.redlandsusd.net

Jason Hill email: jason_hill@redlands.k12.ca.us

🛠 AI Tools and Resources Mentioned:

Claude https://claude.ai
Gamma https://gamma.app
ChatGPT https://chatgpt.com
OpenAI https://openai.com
Anthropic https://www.anthropic.com
Google Gemini for Education https://edu.google.com/products/google-workspace-for-education/gemini/
Circle https://circle.so
Codex https://openai.com/index/introducing-codex/

Support the show

109: Using AI Meeting Notes to Turn Conversations Into Business Outcomes with Artem Koren22 juin 202600:55:39

AI adoption often succeeds or fails in the ordinary work leaders overlook. In this episode Chris sits down with Artem Koren, Co-founder and Chief Product Officer of Sembly AI, to discuss how organizations can turn everyday conversations into structured intelligence, clearer decisions, and measurable execution. Artem’s work focuses on agentic systems, professional workflows, and making AI useful, safe, and practical for teams. 

Chris and Artem explore how AI-powered workflows can replace manual meeting admin, surface the work that matters, and help managers spend more time on strategy, judgment, and people. They also discuss responsible AI adoption, trust, and what executives need to understand before scaling AI across the organization. Leaders should listen for a grounded view of how to make AI adoption useful inside real operating teams.

Chapters:

(00:00) Introduction
(04:38) Starting Sembly AI Before the Market Was Ready
(07:42) The Hard Technical Problems Behind AI Meeting Notes
(10:48) Selling AI Meeting Assistants Before AI Was Mainstream
(16:04) From Meeting Notes to Meeting Intelligence
(23:04) Defining Meeting Intelligence for Business Outcomes
(25:31) Turning Meeting Context Into Proactive Workflows
(34:30) How to Evaluate AI Meeting Assistant Tools
(37:30) The Shift Toward Agentic AI in Business Workflows
(45:31) Creating Client Ready Business Materials With AI
(49:53) Where to Learn More About Artem and Sembly AI 


🔎 Find Out More About Artem Koren:

Artem Koren Website https://www.artemkoren.com/

Artem Koren LinkedIn https://www.linkedin.com/in/akoren

Sembly AI Website https://www.sembly.ai/


🛠 AI Tools and Resources Mentioned:

Sembly AI
https://www.sembly.ai/

ChatGPT
https://chatgpt.com/

Otter.ai
https://otter.ai/

Gong
https://www.gong.io/

Fireflies.ai
https://fireflies.ai/

Granola
https://www.granola.ai/

Recall.ai
https://www.recall.ai/

Rev
https://www.rev.com/

Speechmatics 
https://www.speechmatics.com


Support the show

108: Using AI Detection Tools to Fight AI Slop and Preserve Authenticity Online with Max Spero15 juin 202600:54:54

The internet is filling up with content that looks real but may not be. In this episode Chris sits down with Max Spero, co-founder and CEO of Pangram Labs, an AI text detection company helping organizations distinguish human authored content from AI generated content. They explore how AI generated content is reshaping social media, recruiting, education, search, and business communication, and why trust is becoming a strategic business issue.

Chris and Max discuss the rise of AI slop, the risks of outsourcing critical thinking, the role of detection and transparency in AI adoption, and how leaders can create policies that encourage responsible AI use without sacrificing productivity. If you want practical guidance on balancing AI efficiency with human authenticity, this episode will help you prepare for what comes next.


Chapters:
(00:00) Introduction
(04:18) AI Slop, Agents, and Executive Blind Spots
(08:03) What Happens When Most of the Internet Is AI Generated?
(09:26) The Business Cost of Inauthentic Content
(12:11) LinkedIn, Social Media, and Detecting AI Replies
(15:03) Pangram's Detection Platform and Chrome Extension
(16:25) SEO, Content Automation, and Google's Response
(18:20) AI, Education, and Critical Thinking Skills
(23:23) Recruiting, Hiring, and AI Generated Applications
(29:17) Watermarking, Detection, and Verification Strategies
(31:06) Internal AI Policies and Workplace Transparency
(34:56) How Content Platforms Use AI Detection
(38:22) Preparing Students for an AI Driven Workforce
(42:13) Three Trust Building Actions for Leaders
(45:29) The Future of AI Detection and Digital Authenticity


Resources:

🔎 Find Out More About Max Spero

Max Spero LinkedIn
https://www.linkedin.com/in/maxspero

Pangram Labs
https://www.pangram.com

Pangram LinkedIn
https://www.linkedin.com/company/pangramlabs/ (LinkedIn)

Technical Report on the Pangram AI-Generated Text Classifier
https://arxiv.org/abs/2402.14873 (arXiv)


🛠 AI Tools and Resources Mentioned:

Pangram
https://www.pangram.com

Pangram Chrome Extension
https://www.pangram.com

ChatGPT
https://chatgpt.com

Claude
https://claude.ai

OpenAI
https://openai.com

Google Gemini
https://gemini.google.com

Ashby
https://www.ashbyhq.com

Quora
https://www.quora.com

Reality Defender
https://www.realitydefender.com

AirOps
https://www.airops.com

Apollo
https://www.apollo.io

OpenClaw
https://github.com/openclaw/openclaw



Support the show

107: Using Generative Engine Optimization (GEO) to Win the AI Search Race with Cole Casperson08 juin 202600:57:57

The way customers discover brands is changing faster than most companies realize.

In this episode Chris sits down with Cole Casperson, Chief Data Officer and Partner at CrankTank, to explore how AI is transforming search, e-commerce, and customer discovery. Cole explains why traditional keyword-based SEO is giving way to AI retrieval systems that understand meaning, how large language models decide which brands get recommended, and why visibility in AI-generated answers is becoming a critical business advantage.

They discuss the rise of Generative Engine Optimization (GEO), the shift from keywords to concepts, how Amazon's AI systems foreshadow what's happening across the web, and why CEOs, product teams, and marketers all need to understand AI-driven discovery. Whether you sell products, services, or enterprise solutions, this episode offers practical insight into how buyers are finding companies today and why leaders who adapt early will be better positioned to compete in the AI era.


Chapters

(00:00) Introduction
(01:22) Meet Cole Casperson and CrankTank
(04:16) The New Front Doors of the Internet
(05:13) GEO, AEO, and the Evolution Beyond SEO
(07:49) From Keywords to Meaning Based Search
(12:03) How Google Search Is Adapting to AI
(14:08) Will Advertising Influence AI Answers?
(20:15) Why Early AI Optimization Matters
(24:03) Understanding AI Retrieval and RAG Systems
(39:21) Why CEOs Need to Understand AI Discovery
(46:42) Does GEO Matter Beyond E-Commerce?
(50:28) How Reach Measures AI Visibility


🔎 Find Out More About Cole Casperson:

Cole Casperson LinkedIn
https://www.linkedin.com/in/cole-casperson-b62209a3 

CrankTank
https://www.cranktank.net

REACH by CrankTank
https://reach.cranktank.net 

CrankTank LinkedIn
https://www.linkedin.com/company/cranktank


🛠 AI Tools and Resources Mentioned:

ChatGPT
https://chatgpt.com

Claude
https://claude.ai

Google Gemini
https://gemini.google.com

Amazon Rufus
https://www.amazon.com/rufus

Amazon Alexa
https://www.amazon.com/alexa

Microsoft Bing
https://www.bing.com

Brave Search
https://search.brave.com

Google Merchant Center
https://merchants.google.com

Google Performance Max
https://support.google.com/google-ads/answer/10724817

Meta Advantage+
https://www.facebook.com/business/advantage

Retrieval Augmented Generation (RAG)
https://aws.amazon.com/what-is/retrieval-augmented-generation/



Support the show

106: Using AI Assessment Tools to Reveal Hidden Automation Opportunities with Corey Ganim01 juin 202601:08:18

Most business owners know AI matters, but few know where to start.

In this episode Chris sits down with Corey Ganim, entrepreneur, AI consultant, and creator of AI assessment frameworks for small businesses. Corey shares how he helps non-technical business owners identify automation opportunities, reduce manual work, and implement practical AI solutions that generate measurable time savings. From AI skills and projects to voice agents and workflow automation, he explains how leaders can get results without becoming technical experts.

The conversation explores AI assessments, token efficiency, brand voice systems, AI-powered knowledge management, and the future of AI agents inside organizations. Corey also shares lessons learned building AI services, evaluating tools, and helping businesses create the data foundations required for long-term AI success. Leaders looking for practical AI implementation strategies will find actionable ideas they can apply immediately.


Chapters

(00:00) Introduction
(05:10) Becoming a Vibe Coder Without a Technical Background
(07:51) How Corey Evaluates and Creates AI Tool Content
(11:00) Why You Don't Need to Be an AI Expert to Create Value
(13:15) Choosing the Right AI Tool for the Job
(15:11) Skills, SOPs, and Repeatable AI Workflows
(17:10) Token Efficiency, Rate Limits, and Better AI Usage
(20:05) Building AI Projects and Custom Knowledge Systems
(28:09) Creating a Brand Voice Skill That Sounds Like You
(30:45) The AI Assessment Business Model Explained
(35:35) AI Assessments, Guarantees, and Time-Saving Opportunities
(42:09) Using Voice Agents to Conduct AI Discovery Calls
(45:32) Why Every Business Needs an Internal Knowledge Base
(49:58) The Future of AI Adoption and Autonomous Agents


🔎 Find Out More About Corey Ganim

Corey Ganim LinkedIn
https://www.linkedin.com/in/coreyganim

Corey Ganim Website
https://coreyganim.com

X (Twitter)
https://x.com/coreyganim

Build With AI Podcast:

https://podcasts.apple.com/us/podcast/build-with-ai/id1689819329 


🛠 AI Tools and Resources Mentioned:

Claude
https://claude.ai

ChatGPT
https://chatgpt.com

Claude Code
https://www.anthropic.com/claude-code

OpenAI Codex
https://openai.com/codex

Gamma
https://gamma.app

Google Gemini
https://gemini.google.com

Zapier
https://zapier.com

FutureTools
https://www.futuretools.io

Fathom
https://fathom.video

SaneBox
https://www.sanebox.com

TaxJar
https://www.taxjar.com

Retell AI
https://www.retellai.com

Twilio
https://www.twilio.com

ElevenLabs
https://elevenlabs.io

Notion
https://www.notion.so

Support the show

105: Using Voice AI for Customer Service, Sales, and Enterprise Growth with Shawn Zhang25 mai 202600:46:32

Voice AI is advancing faster than most organizations realize.

In this episode Chris talks with Shawn Zhang, CTO and co-founder of Sanas, the enterprise voice AI company focused on improving global communication through AI. Shawn shares how voice AI is evolving beyond call automation into a foundational layer for communication, context capture, and more natural human interaction with AI systems.

The conversation explores enterprise use cases, latency, customer service, sales applications, and what leaders should evaluate before investing in voice AI solutions. Executives exploring AI adoption will gain practical insight into where voice technology delivers value today and where the next wave of opportunity is emerging.


Chapters:

00:00 Introduction

02:27 Why Voice AI Matters for Business Leaders

04:47 Are We Early or Late to Voice AI?

06:06 Why Speech Is More Than Words

07:42 How Sanas Separates Voice Signals and Context

11:54 Enterprise Use Cases for Voice AI

15:23 Security, Local AI, and Enterprise Deployment

21:16 How Leaders Should Evaluate Voice AI Vendors

32:00 Why Latency Changes User Experience


Resources:

🔎 Find Out More About Shawn Zhang:

Shawn Zhang LinkedIn
https://www.linkedin.com/in/shawnbzhang

Sanas 
https://www.sanas.ai

🛠 AI Tools and Resources Mentioned:

OpenAI
https://openai.com

ChatGPT
https://chat.openai.com

Block
https://block.xyz

AIR.AI
https://air.ai

Klarna 
https://www.klarna.com



Support the show

104: Using AI Coworkers to Build Smarter Business Operations with Karl Simon18 mai 202600:52:44

Most companies are using AI, but very few are redesigning work around it.

In this episode Chris sits down with Karl Simon, co-founder and CTO of Subatomic, an AI workflow orchestration company, to explore why task based AI adoption is limiting business impact. They discuss the shift from isolated AI use cases toward unified workflows powered by clean data, AI coworkers, and cross functional orchestration. The conversation also explores how organizations may flatten hierarchies as AI takes over information movement and decision support responsibilities.

Chris and Karl unpack practical steps leaders can take to move from experimentation into operational transformation, including workflow discovery, data readiness, security, and ROI prioritization. Leaders looking to move beyond AI pilots and toward business redesign will find this episode especially valuable.


Chapters:

00:00 Introduction
01:05 Meet Karl Simon and Subatomic
04:59 From Hierarchy to Intelligence Layers
07:58 Why Unified Data Changes Everything
11:10 What Companies Get Wrong with AI Adoption
13:06 Integration vs Workflow Orchestration
16:40 What AI Workflow Orchestration Looks Like
19:42 Building a Unified Data Layer
25:00 Where AI Delivers the Fastest ROI
30:47 Security and Compliance by Design
33:08 What are AI Coworkers
35:00 Managing Teams with AI Coworkers


Resources:

🔎 Find Out More About Karl Simon

Karl Simon LinkedIn
https://www.linkedin.com/in/karlsimon

Subatomic Website
https://getsubatomic.ai/

Subatomic LinkedIn
https://www.linkedin.com/company/subatomicai

Subatomic YouTube
https://www.youtube.com/channel/UCvluGpd82E00q-s-wXBx4FQ

🛠 AI Tools and Resources Mentioned:

Subatomic 
https://getsubatomic.ai


ChatGPT
https://chatgpt.com

Microsoft Copilot
https://copilot.microsoft.com

Block
https://block.xyz

Sequoia Capital
https://www.sequoiacap.com

Nate B. Jones YouTube
https://www.youtube.com/@NateBJones

Vistage 
https://www.vistage.com

Support the show

103: Using AI in Manufacturing: Generative vs. Predictive and Autonomous AI with Bryan DeBois11 mai 202600:54:57

Most manufacturers are chasing the wrong AI problem. In this episode Chris talks with Bryan DeBois, Director of Industrial AI at RoviSys, about why industrial AI for manufacturing requires a different approach than generative AI.

Bryan explains the limits of generative AI on the plant floor, why deterministic systems matter in high risk environments, and how analytical AI, predictive AI, computer vision, and autonomous AI are already being used to improve quality, safety, throughput, and asset performance. Leaders should listen to understand how industrial AI can protect expertise, strengthen operations, and create practical advantage beyond the ChatGPT conversation.

Chapters:

00:00 Introduction
01:16 Why Factory Floor AI Is Different From Knowledge Work AI
03:58 The Four Types of AI Used in Manufacturing Today
05:50 Why Generative AI Fails in High Risk Operational Environments
10:56 Manufacturing Risks Also Apply to Construction and Life Sciences
11:36 The Workforce Crisis Driving Industrial AI Adoption
15:26 Why Manufacturing Careers May Be Safer Than White Collar Jobs
20:42 Why Humanoid Robots Are Not the Future of Manufacturing
24:53 Capturing Tribal Knowledge Before Experts Retire
40:00 Who Should Own AI Inside Manufacturing Organizations
43:24 Meta’s Cicero Project and the Future of Hybrid AI Systems
47:08 Deterministic AI vs Probabilistic AI in Critical Industries
49:27 Where to Follow Brian De Bois and Learn More About Industrial AI


Resources:

🔎 Find Out More About Bryan DeBois

Bryan DeBois on LinkedIn:
https://www.linkedin.com/in/bryan-debois

RoviSys Industrial AI: 
https://www.rovisys.com/ai

RoviSys:
https://www.rovisys.com

🛠 AI Tools and Resources Mentioned:

ChatGPT:
https://chatgpt.com/

Claude:
https://claude.com/

Grok:
https://grok.com/

Meta AI CICERO:
https://ai.meta.com/research/cicero

Google DeepMind AlphaGo:
https://deepmind.google/research/breakthroughs/alphago

Microsoft HoloLens:
https://www.microsoft.com/hololens

Obsidian:
https://obsidian.md

SAP:
https://www.sap.com

Support the show

102: The AI-Native Company: What Comes After the Org Chart with Melissa Reeve04 mai 202600:55:02

Most AI strategies fail because the organization never changes. In this episode Chris sits down with Melissa Reeve, creator of the Hyperadaptive Model and author of an upcoming book on AI-native organizations, to explore why legacy structures block AI progress and what leaders must redesign to unlock real value.

They discuss how companies can move from siloed, handoff-heavy operating models to adaptive systems built for continuous learning, faster decisions, and human-centered execution. Leaders responsible for transformation, growth, or operating performance will gain a practical lens for turning AI ambition into sustainable organizational change.


Chapters:

00:00 Introduction
00:00 Meet Melissa Reeve and the Hyperadaptive Model
00:00 Why Legacy Operating Models Limit AI Results
00:00 Moving Beyond Automation Thinking
00:00 The Shift to AI-Native Organizations
00:00 Redesigning Roles, Teams, and Workflows
00:00 Building a Human-Centered AI Transformation Strategy
00:00 Creating Continuous Learning Systems
00:00 How Leaders Scale AI Adoption Across the Business
00:00 What the Future Organization Looks Like


🔎 Find Out More About Melissa Reeve

Melissa Reeve LinkedIn 
https://www.linkedin.com/in/melissamreeve

Hyperadaptive Solutions
http://hyperadaptive.solutions
Book Waitlist
https://hyperadaptive.solutions/book

Blueprint Session
https://hyperadaptive.solutions/why-us#contactForm

🛠 AI Tools and Resources Mentioned:

AI Integration Guide
http://hyperadaptive.solutions

AI Learning Flywheel Ebook
http://hyperadaptive.solutions/flywheel-ebook

Applied AI Workshop 
http://hyperadaptive.solutions/labs

Support the show

101: How to Audit Your Dev Partner in the Age of AI with Matt Strippelhof27 avr. 202600:51:35

Most companies want innovation, but few can tolerate unpredictable tech costs. In this episode Chris talks with Matt Strippelhoff, Partner, CEO / CRO of Red Hawk Technologies, about how mid-market companies can approach software development with greater financial control and operational confidence. They explore why traditional project models often create risk, and how recurring service models can better align technology execution with business goals.

Matt shares lessons from leading web, mobile, integration, maintenance, and emerging AI initiatives while maintaining strong long-term client retention. Leaders will hear practical ideas for reducing technology uncertainty, modernizing critical systems, and creating a more dependable path to innovation, making this episode well worth your time.


Chapters:

00:00 Introduction
00:45 Why Mid-Market Companies Struggle with Tech Spend
02:10 The Problem with Traditional Project Pricing
04:05 A Fixed Fee Model for Software Development
06:20 Reducing Operational Risk Through Predictability
08:00 Modernizing Legacy Applications
10:15 Building Web, Mobile, and Middleware Solutions
12:05 Where AI Assistants Fit Into Business Operations
14:10 Driving Retention Through Better Delivery Models
16:00 Leadership Lessons for Scaling Technology Investments


🔎 Find Out More About Matt Strippelhoff

Matt Strippelhoff LinkedIn
https://www.linkedin.com/in/redhawktech/ 

Red Hawk Technologies
https://www.redhawk-tech.com/


🛠 AI Tools and Resources Mentioned:

Claude
https://claude.ai

ChatGPT
https://chat.openai.com

Google Firebase Studio
https://firebase.google.com/

Gemini
https://gemini.google.com/

Cursor
https://cursor.com/

Salesforce
https://www.salesforce.com/


Support the show

100: Human Plus AI Strategy: Redefining Team Structure in the Age of Automation with Evan J Schwartz20 avr. 202601:00:39

Most leaders are asking the wrong AI question. In this episode Chris sits down with Evan J Schwartz, technology leader, adjunct professor, and Chief Innovation Officer, to discuss why AI should be used for growth, not simply cost cutting.

Evan shares his vision for the future organization: flatter companies, human stewards managing AI agents, and teams focused on strategy, relationships, and judgment while automation handles repetitive execution. They also explore AI in education, workforce development, sustainability, and why leaders who wait may lose to faster-moving competitors. 

If you want a practical framework for using AI to grow smarter without losing your people advantage, this episode is worth your time.


Chapters

00:00 Introduction
02:05 Chris Introduces Evan J Schwartz
03:40 Person Plus AI vs Doom and Gloom Narratives
08:30 Which Industries AI Will Disrupt First
09:23 Mentoring Global Students Solving Real Problems with AI
11:12 How AI Could Reduce Food Waste at Scale
18:30 What Colleges Are Getting Wrong About AI
23:38 Why Companies That Wait Will Fall Behind
31:19 The Rise of the Steward Role in Business
41:30 Use AI for Growth, Not Headcount Cuts


🔎 Find Out More About Evan J Schwartz

Evan J Schwartz LinkedIn
https://www.linkedin.com/in/evan-schwartz-live

AMCS Group
https://www.amcsgroup.com

🛠 AI Tools and Resources Mentioned:

ChatGPT 
https://chat.openai.com


Anthropic Claude
https://www.anthropic.com/claude


Docker
https://www.docker.com


SAP
 https://www.sap.com


Chief AI Officer 
https://chiefaiofficer.com



Support the show

99: Using AI Automation to Build Smarter Workflows Across Your Organization with Marc Boscher13 avr. 202600:52:29

Most companies think they are “doing AI” but are still stuck in single-player mode.

In this episode Chris talks with Marc Boscher, Founder and CEO of Unito, a workflow integration platform, about why AI adoption breaks down at the organizational level. Marc explains that the real barrier is not model capability, but fragmented systems, missing context, and lack of trust. He introduces the shift from prompt engineering to context engineering, and why connecting systems and data is the key to unlocking AI that works across teams, not just for individuals.

The conversation explores how leaders can move from isolated productivity gains to true enterprise impact by building context libraries, enabling dynamic data access, and reducing operational friction. Marc also breaks down the importance of trust, deterministic vs non-deterministic systems, and why change management remains the biggest challenge. This episode gives leaders a practical lens for turning AI from a tool employees use into infrastructure the business runs on.


Chapters:

00:00:00 Introduction
00:00:36 Why Trust and Context Are Critical for AI Agents
00:01:00 Context vs Prompts: What Actually Matters
00:03:48 Single Player vs Multiplayer AI in Business
00:06:30 Why Context Unlocks Enterprise-Level AI Value
00:08:28 What “Context” Really Means in AI Systems
00:11:34 Building Context-Rich AI Use Cases (Sales Example)
00:13:42 Static vs Dynamic Context Explained
00:20:12 Why Context Engineering Replaces Prompt Engineering
00:24:04 From Human-in-the-Loop to Autonomous AI Systems
00:27:29 The Context Gap and Operational Inefficiency
00:36:01 Why Change Management Is the Real Bottleneck
00:42:03 Deterministic vs Non-Deterministic AI Systems


🔎 Find Out More About Marc Boscher:

LinkedIn: https://www.linkedin.com/in/marcboscher 

Unito: https://unito.io 


🛠 AI Tools and Resources Mentioned:

Unito – https://unito.io

Salesforce – https://www.salesforce.com

ServiceNow – https://www.servicenow.com

GitHub – https://github.com

HubSpot – https://www.hubspot.com

NetSuite – https://www.netsuite.com

Workday – https://www.workday.com

ChatGPT – https://chat.openai.com

Claude – https://claude.ai

Gemini – https://gemini.google.com

Copilot – https://copilot.microsoft.com



Support the show

98: How to Build AI Agents That Automate Workflows Without Coding with Etan Polinger06 avr. 202601:03:31

Most leaders think AI agents are too technical to build, but the real barrier is not skill, it is clarity.

In this episode Chris talks with Etan Polinger, AI Solutions Architect and Head of AI Solutions, about how non-technical professionals can design, build, and deploy AI agents that drive real business outcomes. Etan breaks down what an agent actually is, how to think about automation versus agentic workflows, and why fundamentals matter more than tools in a rapidly changing AI landscape.

They explore practical examples from inbox automation to project intelligence systems, along with the frameworks Etan uses to help operators move from idea to deployed solution. If you want to move beyond AI curiosity and start building systems that create leverage inside your business, this episode shows you where to begin and how to think about it.


Chapters:

00:00 Introduction

00:12 Why Asking Better Questions Unlocks AI

00:33 What Is Actually Possible With AI Today

00:52 What an AI Agent Really Is

01:46 Bridging AI Hype and Real Execution

03:05 Why Non-Technical People Can Now Build

05:19 Where Business Leaders Should Start

08:52 Real Examples of AI Agents in Action

13:57 The Right Way to Start Building With AI

17:36 How Long It Takes to Learn This Skill

22:13 Why Your AI Builds Keep Breaking

33:29 Common Mistakes When Building Agents

38:02 The SCOUTS Framework Explained

44:20 The Most Powerful Question You Can Ask AI


🔎 Find Out More About Etan Polinger

LinkedIn: 

https://www.linkedin.com/in/etan-polinger 


🛠 AI Tools and Resources Mentioned

AI Agents + Automation Certification

https://www.CAIO.cx/agent

ChatGPT (OpenAI)
https://chat.openai.com

Claude (Anthropic)
https://claude.ai

OpenAI
https://openai.com

Cursor (AI Code Editor)
https://cursor.sh

Lovable (AI App Builder)
https://lovable.dev

OpenClaw (AI Agent Framework)
https://github.com/openclaw/openclaw

N8N (Workflow Automation)
https://n8n.io

Salesforce
https://www.salesforce.com

Notion
https://www.notion.so

Perplexity AI
https://www.perplexity.ai

Context7 (Code + Documentation Tool)
https://context7.com

Chief AI Officer Program
https://chiefaiofficer.com

Support the show

97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum30 mars 202600:41:13

Most leaders assume AI in customer service means replacing people, but the data tells a more complicated story.

In this episode Chris talks with Nathan Strum, CEO of Abby Connect, about what actually works when deploying voice AI in real business environments. Drawing on two decades of customer service experience, Nathan explains why AI excels at structured workflows like scheduling, but still struggles with unpredictable edge cases where human judgment matters most. He also shares why many companies that experiment with full automation quietly return to human support, and how Abby is growing both its AI and human workforce at the same time.

The conversation goes deeper into practical implementation, including where AI is safe to deploy today, why outbound AI calling is a high-risk move, and how to design systems that combine speed, scalability, and trust. Nathan also outlines a leadership approach to AI adoption that focuses on reducing friction across systems, reskilling employees, and using AI to enhance rather than replace human capability. This episode gives leaders a grounded, experience-based framework for deciding where AI belongs in their customer experience strategy.


Chapters:

00:00 Introduction
01:00 Where Voice AI Delivers Immediate Value
02:29 Introducing Abby’s AI + Human Strategy
04:21 The Limits of AI in Real Customer Interactions
06:52 Best Use Cases: AI Scheduling vs Human Sales Calls
08:30 Why AI Adoption Is Increasing Human Headcount
11:04 Lessons from Failed “AI-Only” Customer Service Experiments
15:23 Where AI Is Safe vs Risky in Phone Workflows
17:31 Why Transparency About AI Improves Customer Trust
23:06 The Future of Offshore, AI, and Voice Technology
27:29 AI as a System Redesign Tool, Not Just Cost Reduction
29:56 Managing Employee Fear During AI Adoption
32:57 Selling Outcomes Instead of AI Products
35:18 How to Evaluate AI Vendors in Customer Experience


🔎 Find Out More About Nathan Strum

Abby Connect Website
https://www.abbey.com

LinkedIn
https://www.linkedin.com/in/nathanstrum

https://www.linkedin.com/company/abby-connect/

Facebook https://www.facebook.com/abbyconnect/

X: https://x.com/abbyconnect

Website: https://www.abby.com/


🛠 AI Tools and Resources Mentioned

OpenAI
https://openai.com

Anthropic
https://www.anthropic.com

Google Gemini
https://gemini.google.com

ElevenLabs
https://elevenlabs.io

Support the show

96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo23 mars 202600:53:45

Most companies aren’t struggling to buy AI, they’re struggling to use it well.

In this episode Chris sits down with Jim Spignardo, Director of Cloud Strategy and AI Enablement at ProArch, to break down what’s really happening inside organizations adopting AI today. Jim shares why many companies are stuck after purchasing licenses, how to move from experimentation to structured adoption, and what separates companies seeing real ROI from those chasing hype. He outlines a practical playbook that starts with executive alignment, prioritizes high-value use cases, and builds toward secure, governed AI systems that scale.

They also explore how organizations can recoup AI investments within months, why data governance is the hidden foundation of success, and how to balance rapid innovation with risk management as agents and automation evolve. 

If you’re leading AI adoption or trying to turn early momentum into measurable business value, this episode offers a clear, experience-backed path forward.


Chapters:

00:00 Introduction
00:14 Where Companies Are Today in Their AI Journey
00:49 The Future: AI, Robotics, and What’s Next
01:30 Why AI Strategy Matters for Business Leaders
02:38 Common Challenges: Risk, Use Cases, and Leadership Gaps
05:06 Building an AI Adoption Playbook
06:23 From Buying Licenses to Lacking Direction
10:00 What Executives Need to Understand About AI
13:01 The Shift from Productivity Tools to AI Agents
17:47 How Long It Takes to See Real Results
19:25 Measuring ROI and Tracking AI Value
22:12 Real Example: AI Improving RFP Win Rates
30:12 Change Management and Driving Adoption
31:16 Training, Governance, and Building AI Culture
40:12 Managing Risk While Enabling Innovation
45:04 What’s Next: AI + Robotics Convergence


🔎 Find Out More About Jim Spignardo

LinkedIn: https://www.linkedin.com/in/spignardo 

ProArch: https://www.proarch.com

🛠 AI Tools and Resources Mentioned:

Microsoft Copilot
https://www.microsoft.com/en-us/microsoft-365/copilot

Microsoft Defender for Cloud Apps
https://learn.microsoft.com/en-us/defender-cloud-apps/what-is-defender-for-cloud-apps

Microsoft Purview (Data Loss Prevention & Information Protection)
https://learn.microsoft.com/en-us/purview/

Azure OpenAI Service
https://azure.microsoft.com/en-us/products/ai-services/openai-service

OpenAI / ChatGPT
https://chat.openai.com

Claude (Anthropic)
https://www.anthropic.com/claude

Cursor (AI coding assistant)
https://www.cursor.sh

Support the show

95: The Dark Side of Gen AI: When Platforms Move Faster Than Regulation with Jesse Jameson16 mars 202600:49:59

What happens when the AI tool helping you scale your business also gains permanent rights to your voice?

In this episode Chris talks with Jesse Jameson, digital marketing veteran and founder of HeyNow Interactive, about the opportunities and emerging risks inside the generative AI ecosystem. Jesse shares his experience participating in a voice licensing program with ElevenLabs, where his AI voice quickly became one of the most widely used on the platform. What began as a simple experiment in passive income through voice cloning eventually uncovered deeper questions around creator consent, data ownership, and how AI companies structure their business models.

The conversation explores how leaders should think about AI adoption today, including the tension between rapid innovation and responsible governance. From biometric data rights and AI regulation to the strategic reality that businesses cannot afford to ignore generative AI, Jesse and Chris discuss how executives can embrace AI’s advantages while remaining thoughtful about the risks that come with it. This episode offers an important perspective for leaders navigating AI adoption in a rapidly evolving landscape.


Chapters:

00:00 AI Voice Licensing and the Start of a Major Discovery
00:45 Introducing Jesse Jameson and the Rise of AI Voice Technology
03:15 From Early Internet Marketing to the Age of AI
04:22 Joining the ElevenLabs Voice Actors Program
06:13 Discovering Discrepancies in Voice Usage and Payments
08:29 The Consent Problem and Hidden Licensing Terms
10:31 Regulatory Questions and Biometric Data Laws
12:15 The Hidden Risks of Using Generative AI Tools
17:21 Bias, Control, and the Influence of AI Models
26:23 Investigating Platform Abuse and Free Voice Usage
36:29 Documenting the Experience and Reporting to Regulators
44:06 Practical Advice for Leaders Using New AI Tools



🔎 Find Out More About Jesse Jameson

LinkedIn: Jesse Jameson

Substack: @jpjameson

Youtube: @jpjameson

Website: https://11laudit.com

The Voice Cloning Scam That Hit $11 Billion: https://www.youtube.com/watch?v=2wPdQyrWhl0&t=2s 

Book: The Conversation You Can't Explain: Finding Yourself in the Age of AI



🛠 AI Tools and Platforms Mentioned

ElevenLabs:

https://elevenlabs.io/ 

OpenAI:

https://openai.com/ 

Anthropic:

https://www.anthropic.com 

LLaMA:

https://www.llama.com 



Support the show

94: Using AI vs Human Intelligence: When Should Leaders Trust Machines with Vasant Dhar09 mars 202600:58:38

The real challenge with AI is not the technology, it is knowing when leaders should trust the machine and when they should not.

In this episode Chris sits down with Vasant Dhar, professor at NYU Stern and the NYU Center for Data Science, longtime AI practitioner, and author of Thinking with Machines: The Brave New World of AI. With more than four decades working in artificial intelligence across finance, healthcare, and research, Dhar shares a practical framework for deciding when leaders should trust AI and when human oversight still matters. His “trust map” evaluates two variables: how often the system is wrong and the consequences of its errors.

The conversation also tackles why so many AI pilots fail, why fear rather than greed is driving AI adoption in many organizations, and how leaders should prioritize their first AI initiatives. Dhar explains why deep domain knowledge becomes even more valuable in the AI era, why executives must understand their data before deploying AI, and why the future belongs to people who learn to think with machines rather than simply ask them for answers. Leaders who want a clearer way to evaluate AI opportunities and avoid costly missteps will find this discussion well worth their time.

Chapters

00:00 Introduction
03:23 The Origin of the “Trust AI” Question
05:14 The Trust Framework: Predictability vs Cost of Error
07:01 Crossing the Automation Frontier
09:07 The Three Barriers Holding Leaders Back from AI
11:51 Why 95% of AI Projects Fail
14:39 How Leaders Should Choose Their First AI Projects
19:17 Fear vs Greed in Today’s AI Adoption
25:20 Why Leaders Should “Think Slowly” About AI Strategy
44:16 The Bifurcation of Humanity in the Age of AI


🔎 Find Out More About Vasant Dhar

Website:

https://vasantdhar.com 

Book: Thinking with Machines: The Brave New World of AI

Podcast: Brave New World

Substack Newsletter:
https://vasantdhar.substack.com


🛠 AI Tools and Resources Mentioned

ChatGPT
https://chat.openai.com

Claude
https://claude.ai

Grok
https://x.ai

Chief AI Officer (Sponsor)
https://chiefaiofficer.com

Using AI at Work
https://usingaiatwork.com

Support the show

93: Using Generative AI to Develop a Winning Strategy for Business Leaders with Justin Trombold02 mars 202600:50:25

Most leaders aren’t struggling with AI tools, they’re struggling with how to lead the transformation those tools require.

In this episode, Chris interviews Justin Trombold, President of Antesyn Advisors who works with leadership teams navigating the uncertainty of generative AI strategy across industries from healthcare to enterprise services. During the conversation, he explains why most organizations go wrong by treating generative AI as an IT deployment rather than a transformation initiative, centralizing tool decisions while failing to connect use cases to business strategy, incentives, and operating models.

Chris and Justin unpack what it actually looks like to deploy AI in the real world: separating enterprise strategy from use-case experimentation, starting small with tightly defined pilots, defining KPIs before declaring success, and anticipating downstream bottlenecks that AI acceleration often creates. They also explore why cross-functional collaboration, incentive alignment, and curiosity matter more than technical horsepower — and why leaders must shift from “installing AI” to building organizational readiness for it.

If you want a practical lens for turning generative AI into measurable advantage — without triggering organizational friction — this episode is for you!


Chapters:

(00:00) Introduction

(02:01) Meet Justin Trombold

(05:03) What Companies Get Right — and Wrong — About Generative AI

(07:38) Why Generative AI Is Not an IT Project

(08:55) Centralizing Tools, Decentralizing Use Cases

(16:31) Who Should Be in the Room for AI Strategy

(17:28) Enterprise Strategy vs. Use Case Execution

(20:15) When AI Just Shifts the Bottleneck

(29:40) The Five Pillars of AI Readiness

(33:18) Designing Small AI Experiments That Scale

(41:09) Building Real AI Fluency Inside Your Organization


🔎 Find Out More About Justin Trombold

Website: https://www.antesynadvisors.com

LinkedIn: https://www.linkedin.com/in/trombold 


🛠 AI Tools and Resources Mentioned

ChatGPT (OpenAI)
https://chat.openai.com

Claude (Anthropic)
https://claude.ai

Gemini (Google)
https://gemini.google.com

Grok (xAI)
https://x.ai



Support the show

92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke23 févr. 202600:54:49

Before you spend another dollar on ads, what if you could test your message against a digital version of your exact market?

In today’s episode, Justin Brooke, founder of AdSkills and Agent Skills AI, joins Chris Daigle to break down how synthetic audiences and virtual focus groups are transforming modern marketing. After getting his start interning for Russell Brunson and famously turning $60 into six figures with Google Ads, Justin has spent two decades mastering message-to-market match. 

Now, he’s using AI to simulate highly detailed customer personas, running ads, landing pages, and even full funnels through structured “virtual focus groups” before a single dollar is deployed.

In this conversation, Justin explains how to build high-quality AI personas using real demographic, psychographic, and empathy-map data; how multi-persona scoring systems are outperforming gut instinct; and why this approach may soon become the first step in every serious marketing strategy. He also shares his perspective on emerging agent frameworks like  OpenClaw, the security implications leaders need to consider, and where AI is realistically delivering value today—without hype.

If you want a practical framework for reducing marketing risk and increasing message precision before you go live, this episode will reshape how you think about AI in your growth strategy.


🔎 Find Out More About Justin Brooke

X: @IMJustinBrooke
Website: https://www.adskills.com

🛠 AI Tools and Resources Mentioned

MindStudio - https://mindstudio.ai

Make – https://www.make.com

Claude – https://claude.ai

OpenAI – https://openai.com

DigitalOcean – https://www.digitalocean.com

Docker – https://www.docker.com

CrewAI – https://www.crewai.com

LangChain – https://www.langchain.com

Fathom – https://fathom.video


Chapters:

00:00 Introduction

03:13 “Virtual Focus Groups” and Why They Matter

03:47 Justin’s Origin Story: From Intern to Advertiser

08:45 From Personas to Synthetic Audiences

15:24 How the System Produces Variations and Picks Winners

20:09 How “Mad Men” Marketers React to Market Feedback

22:21 Building Real ICPs: 1,000+ Words, Not One-Liners

27:15 The New York Times “Digital Twin” and 92% Accuracy

30:13 Tool Stack: MindStudio, Claude Projects, and Agent Frameworks

35:16 OpenClaw, AI Agents & Security Considerations

49:55 Staying Focused: Pick Your Lane in AI





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91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks16 févr. 202600:46:50

Most companies are experimenting with AI. The leaders who win are rebuilding around it.

In this episode, Chris Daigle sits down with Jason Eubanks, Co-Founder and CEO of Aurasell AI, to explore why incremental AI experiments aren’t enough—and why go-to-market teams must shift to an AI-native operating model. Jason explains why simply plugging AI into legacy systems won’t change your productivity model, and why companies that fully embrace intelligent automation now will create an advantage competitors won’t be able to close.

They discuss how AI-native architecture can double productivity, eliminate CRM busywork, and cut onboarding time for sales teams by 50%. From removing copy-and-paste workflows to automating outreach, enrichment, and follow-up, Jason outlines what happens when AI doesn’t just provide insights—but executes. He also introduces Aurasell’s new GTM operating system that sits on top of existing CRMs like Salesforce and HubSpot, plus an agent builder that enables powerful AI-driven workflows through simple natural language prompts.

If you’re looking to unlock real productivity gains—not just incremental improvements—this episode outlines what that shift actually requires.

🔎 Find Out More About Jason Eubanks
LinkedIn: https://www.linkedin.com/in/jason-eubanks-a775ba

🌐 Learn More About Aurasell AI
https://aurasell.ai

🛠 AI Tools and Resources Mentioned

Aurasell GTM Operating System
https://www.aurasell.ai

Chat Gpt https://chatgpt.com/ 

Salesforce
https://www.salesforce.com/ 

HubSpot

https://www.hubspot.com 

Chapters:

(00:00) Introduction
(01:17) What “AI-native” really means (beyond chat wrappers)
(03:02) The productivity gap: why incremental AI adoption fails
(06:45) Urgency explained: first movers and 2–3x productivity gains
(10:08) Fixing the broken B2B sales productivity model
(12:27) Case study: carving out teams to go all-in on AI
(15:07) The AI-native GTM platform and unified customer journey
(21:26) Cutting onboarding time by 50% with intelligent automation
(26:10) Eliminating sales busywork and manual CRM toil
(28:46) Agentic workflows: natural language → automated execution



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90: Using AI at Work to Create an AI Quality Assurance System with Hernan Lardiez09 févr. 202600:55:28

Chris Daigle sits down with Hernan Lardiez, COO of RagMetrics, to break down AI evaluations (evals) and why monitoring matters when you put GenAI into production especially in regulated or high-risk environments.

Hernan explains what “good evals” actually look like without getting lost in technical weeds: building test datasets, measuring accuracy and consistency, and then continuously re-testing so you can catch drift before it becomes a business problem.

They compare the “spreadsheet + spot check” approach to automated eval pipelines that can run fast, repeatable tests at scale.

The conversation also covers a practical way to think about pre-production testing vs. in-production monitoring, why token usage and cost should be part of evaluation, and how small RAG tuning decisions (like Top-K chunks) can improve accuracy while cutting token consumption.

If you’re leading AI adoption and you want confidence not guesswork this episode will help you build the control points and guardrails to scale GenAI safely.

🔎 Find Out More About Hernan Lardiez

Hernan Lardiez on LinkedIn
https://www.linkedin.com/in/hlardiez/

RagMetrics
https://ragmetrics.ai/

🛠 AI Tools and Resources Mentioned

RagMetrics - https://ragmetrics.ai
The AI Exchange (Rachel Woods) - https://www.theaiexchange.com/
Chief AI Officer -  https://www.chiefaiofficer.com/

📌 Chapters

00:00 Why regulated industries can’t “hope” with AI
02:04 What model evaluations (evals) actually are
05:08 The two audiences: business owner vs builders
08:52 Pre-production testing vs in-production monitoring
14:23 Why “monitoring is required” to reduce risk
16:14 Manual spreadsheet grading vs automated evals
18:01 Building test datasets + injecting through the pipeline
31:21 Measuring accuracy AND token consumption (cost)
34:01 Continuous evals to catch drift over time
42:11 RAG tuning: Top-K chunks, accuracy vs noise, token savings
49:21 Evals as “low-cost insurance” for production AI
50:27 Closing advice: control points + IT boundaries

In this clip from the Using AI at Work podcast, we explore the challenges of AI implementation, particularly for organizations in regulated markets. The discussion highlights the critical role of effective risk management in navigating potential outcomes.

We identify key stakeholders, like the business owner and the development team, who are crucial for understanding AI requirements and ensuring compliance. This session emphasizes the importance of strategic ai leadership and how ai business can integrate these considerations for successful operations management.

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89: Using AI at Work to Lead Through Change Without Losing Trust with Bill Gallagher02 févr. 202600:54:15

Chris Daigle sits down with Bill Gallagher, leadership expert and longtime advisor to executives, to explore what it really means to use AI at work during periods of rapid organizational change. Bill shares why technology alone never drives transformation and how trust, clarity, and human leadership remain the deciding factors when AI enters the workplace.

The conversation focuses on how leaders can introduce AI without creating fear, resistance, or confusion, how to avoid treating AI as a shortcut instead of a responsibility, and how strong leadership principles apply even more as automation increases. This episode is a practical guide for executives who want to adopt AI while maintaining credibility, alignment, and trust across their teams.

🔎 Find Out More About Bill Gallagher

https://www.linkedin.com/in/billgall/

🛠 AI Tools and Resources Mentioned

ChatGPT
Internal AI tools within organizations

📌 Chapters

00:00 Introduction to Bill Gallagher
04:12 Leadership challenges during AI driven change
10:08 Why trust matters more than technology
17:26 How leaders should talk about AI internally
23:41 Avoiding fear and resistance during AI adoption
30:05 The human role in AI driven organizations
37:18 Leading with clarity in times of uncertainty
43:02 Final thoughts on leadership and AI
48:10 How to connect with Bill Gallagher

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88: Using AI at Work to Rethink People Strategy and Leadership with Kate Bravery26 janv. 202600:56:24

Chris Daigle sits down with Kate Bravery, Global Head of Talent Advisory at Mercer, to explore how AI at work is reshaping people strategy, leadership, and workforce decision making. Kate shares how organizations are using AI to support talent planning, skills intelligence, and workforce design while navigating trust, governance, and ethical responsibility.

The conversation focuses on how business leaders can adopt AI in the workplace without losing the human element. Kate explains why AI should augment judgment rather than replace it, how leaders can build confidence using AI powered insights, and what it takes to responsibly deploy AI across HR, talent, and leadership teams. This episode offers a grounded perspective on workplace AI adoption for executives who want progress without unintended consequences.

🔎 Find Out More About Kate Bravery and Mercer

Kate Bravery on LinkedIn
https://www.linkedin.com/in/katebravery

Mercer
https://www.mercer.com

🛠 AI Tools and Resources Mentioned

ChatGPT
https://openai.com/chatgpt

Internal AI systems used for workforce analytics and decision support

📌 Chapters

00:00 Introduction to Kate Bravery
03:42 How AI is changing people strategy
09:15 Using AI for workforce planning and skills insights
15:28 Balancing human judgment with AI recommendations
21:10 Building trust and confidence in AI systems
27:44 Ethical considerations in workplace AI
34:02 Leadership responsibility in AI adoption
40:18 What executives should focus on next
45:56 How to connect with Kate Bravery

Support the show

87: The AI Tool Stack Every Executive Needs19 janv. 202600:20:20

In this solo episode of Using AI at Work, Chris Daigle breaks from the interview format to share the AI tool stack he recommends to executives, leaders, and knowledge workers who want real value without chasing every new release.

Chris introduces the concept of “thinking in AI” and explains how leaders move from using AI for isolated tasks to developing an instinctive, organization-wide mindset where AI supports daily work, decisions, and workflows. He also addresses common fears around AI replacing jobs, clarifying the difference between task-level automation, project-level assistance, and full job replacement.

The episode walks through a curated set of AI tools that Chris believes are best-in-class, easy to use, and likely to stick around, helping leaders save time, reduce confusion, and build real context inside their organizations. This is a practical starting point for anyone looking to use AI at work with confidence and clarity in 2026.

🔎 Learn More About Chris Daigle and Chief AI Officer

Chris Daigle on LinkedIn
https://www.linkedin.com/in/chrisdaigle

Chief AI Officer
https://chiefaiofficer.com

🛠 AI Tools and Resources Mentioned

Fathom
https://chiefaiofficer.com/fathom

Perplexity
https://www.perplexity.ai

Comet Browser by Perplexity

NotebookLM
https://notebooklm.google

Gamma
 https://chiefaiofficer.com/gamma

Nano Banana image generation inside Google Gemini

ChatGPT
 https://openai.com/chatgpt

📌 Chapters

00:00 Why this episode is different
01:14 The problem with AI tool overload
02:10 What “thinking in AI” really means
03:22 From discrete AI use to an AI reflex
04:28 Sharing AI wins to build culture
05:35 AI governance and cultural readiness

06:18 Will AI replace jobs
07:15 Tasks, projects, and job-level work
08:42 What AI can realistically automate today
10:02 Economic impact of AI on knowledge work
11:48 Why meeting transcription builds business context
12:57 Using Fathom as an AI meeting assistant
13:45 Replacing Google with Perplexity
14:58 Agentic browsing with the Comet browser
15:42 NotebookLM as a learning environment
16:36 Creating executive decks with Gamma
17:18 Image generation with Nano Banana
18:02 Why community matters for AI adoption
19:22 Final advice for leaders getting started

Support the show

86: Using AI at Work to Rethink How We Learn and Build Expertise12 janv. 202600:58:31

Chris Daigle sits down with Panos Siozos, CEO and co-founder of LearnWorlds, to explore how AI at work is changing the way we learn, teach, and build real expertise.

Panos explains why access to information is no longer the challenge and why critical thinking, judgment, and structured learning matter more than ever in an AI-driven world. The conversation breaks down the difference between knowledge and understanding, the risk of cognitive laziness when relying too heavily on AI, and why learning still requires friction, effort, and human guidance.

They also discuss how AI should support learning rather than replace it, how credibility and authority are shifting in the age of generative AI, and what professionals and organizations must do to keep skills relevant as AI accelerates. This episode is a grounded look at using AI at work without losing the ability to think, learn, and grow.

🔎 Find Out More About Panos Siozos and LearnWorlds

Panos Siozos on LinkedIn
https://www.linkedin.com/in/siozos/
LearnWorlds
https://www.learnworlds.com

🛠 AI Tools and Resources Mentioned

ChatGPT
https://openai.com/chatgpt

📌 Chapters

00:00 Introduction to Panos Siozos
02:12 Panos’ background in learning and education technology
05:18 Why learning is not disappearing in the AI era
08:44 Knowledge vs real understanding
12:06 The risk of cognitive laziness with AI
16:22 Why struggle and friction matter in learning
20:35 How AI changes authority and credibility
25:11 Turning expertise into meaningful learning experiences
29:54 Using AI to support, not replace, human learning
35:18 Building premium learning products in the AI age
41:02 Final advice for professionals learning with AI

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85: Using AI at Work to Reduce Tool Overload and Drive Real Productivity with Tim Cakir05 janv. 202601:04:42

Chris Daigle sits down with Tim Cakir, founder of AI Operator, to talk about why most companies feel overwhelmed by AI and how leaders can move past tool overload to real productivity at work.

Tim shares his experience training teams across industries and explains why AI adoption fails when organizations chase tools instead of outcomes. The conversation focuses on building human centered AI habits, reducing fear around AI, and helping teams work with AI as a collaborator rather than seeing it as a threat.

They also explore how leaders can tailor AI training by role, why behavior change matters more than policies, and how voice AI and assistants are beginning to reshape how people plan, think, and execute at work. This episode is a practical guide for leaders who want progress with AI without burnout or confusion.


🔎 Find Out More About Tim Cakir

Tim Cakir on LinkedIn
https://www.linkedin.com/in/timcakir/

AI Operator
 https://aioperator.com


🛠 AI Tools and Resources Mentioned

ChatGPT — https://chat.openai.com
Google Gemini — https://deepmind.google/technologies/gemini/
Google AI Studio — https://aistudio.google.com
Claude — https://claude.ai
NotebookLM — https://notebooklm.google
ElevenLabs — https://elevenlabs.io
Vapi — https://vapi.ai
Make — https://www.make.com
Zapier — https://zapier.com
n8n — https://n8n.io
Notion — https://www.notion.so
MCP (Model Context Protocol) — https://modelcontextprotocol.io
Custom GPTs — https://chat.openai.com/gpts
AI Operator — https://www.aioperator.com

Internal AI assistants used inside organizations

📌 Chapters

00:00 Introduction to Tim Cakir
02:18 Why leaders feel overwhelmed by AI
05:06 Tool overload vs outcome driven adoption
08:44 Human plus AI collaboration mindset
13:02 Reducing fear around AI at work
17:36 Training teams based on real workflows
22:41 Behavior change vs policy driven adoption
27:15 Using voice AI to reclaim time and focus
31:48 How leaders should evaluate new AI tools
36:05 Where AI Operator helps organizations start
40:12 How to connect with Tim Cakir

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84: Using AI at Work to Optimize Workforce Scheduling and Planning with Mohamed Yousuf29 déc. 202500:46:09

Chris Daigle sits down with Mohamed Yousuf, founder of Smart Workforce AI, to explore how AI in the workplace can dramatically improve workforce scheduling, planning, and operational efficiency across industries.

Drawing on more than a decade of experience in airlines, healthcare, hospitality, and large scale operations, Mohamed explains how AI powered forecasting and scheduling can reduce overtime, prevent burnout, and help companies put the right people in the right place at the right time. The conversation covers real world AI applications like demand forecasting, seasonal planning, labor law compliance, and intelligent shift swapping, all supported by AI copilots that work alongside human decision makers.

This episode is a practical look at how AI productivity tools can turn workforce management from reactive firefighting into a strategic advantage, while keeping human well being at the center of operations.

🔎 Find Out More About Mohamed Yousuf and Smart Workforce AI

https://www.linkedin.com/in/mohamed-a-yousuf/ 
 Smart Workforce AI
 https://smartworkforce.io

🛠 AI Tools and Resources Mentioned

ChatGPT
 https://openai.com/chatgpt

AI powered workforce forecasting models
 Large language models for scheduling and planning
 Internal AI copilots for workforce management

📌 Chapters

00:00 Introduction to Mohamed Yousuf
01:10 From Airline Scheduling to Workforce AI
03:55 Why Workforce Planning Is a Universal Business Problem
05:21 Using AI to Complement Human Decision Making
06:54 Healthcare staffing and burnout challenges
09:16 Forecasting demand using demographic and immigration data
11:23 Hospitality, events, and seasonal workforce planning
12:48 Avoiding panic hiring and panic firing
14:32 Measuring labor cost savings and productivity gains
17:53 Making AI powered scheduling accessible to smaller teams
21:17 Onboarding and system learning timelines
22:56 Handling labor laws and contract complexity with AI
25:19 AI assistants for managers and employees
27:15 Giving employees more control over schedules
29:52 Minimum team size to benefit from AI scheduling
33:16 The future of micro shifts and flexible work
35:29 Pricing and ROI for small and mid sized businesses
39:34 How to get started with Smart Workforce AI

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83: Using AI to Scale Marketing and Revenue Teams with Patrick Leung22 déc. 202500:56:33

Chris Daigle sits down with Patrick Leung to explore how AI is being applied inside modern marketing and revenue teams to drive efficiency, consistency, and scale. Patrick shares real examples of how teams are using AI in the workplace to support go to market execution, internal knowledge sharing, and decision making without overwhelming non technical leaders.

The conversation covers practical AI adoption for business leaders, how to avoid overcomplicating workflows, and where AI productivity tools deliver the most value today. Patrick also breaks down how organizations can move from experimentation to repeatable AI powered processes that actually support growth. This episode is a grounded look at workplace AI adoption for teams focused on execution, not hype.

 🔎 Find Out More About Patrick Leung 

https://www.linkedin.com/in/puiwah/

🛠 AI Tools and Resources Mentioned

ChatGPT ➡ https://openai.com/chatgpt

Internal AI assistants used by marketing and revenue teams

📌 Chapters

00:00 - Introduction to Patrick Leung
04:12 - Where AI Fits Inside Marketing and Revenue Teams
10:36 - Practical AI Use Cases for Execution
17:48 - Supporting Non Technical Teams with AI
24:15 - Avoiding Tool Overload and Overengineering
31:02 - Using AI to Improve Consistency and Speed
38:20 - Moving from Experiments to Scaled Workflows
45:10 - Final Advice for Leaders Adopting AI
48:55 - How to Connect with Patrick Leung

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Episode 82: Using AI at Work to Win in Search and LLM Discovery with Zak Ali15 déc. 202500:54:57

Chris Daigle sits down with Zak Ali, General Manager at Finder, to unpack how search is evolving as people move from traditional search engines to large language models like ChatGPT, Claude, and Gemini.

Zak explains why SEO is not dead, how LLMs decide which brands to surface, and why trust signals like authority, recency, and editorial rigor matter more than ever. He shares how Finder adapted its content strategy to show up consistently inside AI answers, what types of long tail queries perform best in LLM search, and how AI powered browsers are changing the future of discovery.

They also explore how Finder is approaching AI upskilling internally, why hands on experimentation beats mandates, and how non technical teams are using tools like Claude Code and MCPs to dramatically increase productivity. This episode is a must listen for leaders who want to understand where search is headed and how AI is reshaping how customers find solutions.

🔎 Find Out More About Zak Ali

LinkedIn
https://www.linkedin.com/in/zak-ali44/ 

Substack
 https://thoughtson.substack.com

Finder
 https://www.finder.com

🛠 AI Tools and Resources Mentioned

ChatGPT
 https://openai.com/chatgpt

Claude
 https://claude.ai

Perplexity
 https://www.perplexity.ai

Notebook LM
 https://notebooklm.google

📌 Chapters

00:00 Introduction to Zak Ali and Finder
 02:10 SEO vs LLM search and why fundamentals still matter
 04:55 How LLMs choose which sources to cite
 07:40 Bing, Google, and triangulating AI search results
 10:30 Inspecting ChatGPT queries to understand discovery
 13:05 Recency, trust, and authority signals for LLMs
 15:45 AI generated content and human quality standards
 18:35 Long tail queries and why they win in AI search
 21:40 Measuring traffic and revenue from LLM discovery
 24:10 AI browsers and the future of click data
 27:30 Internal AI upskilling without mandates
 30:20 Claude Code, MCPs, and terminal based workflows
 34:10 Non technical teams building real tools with AI
 37:40 Executive blind spots and the knowledge gap
 41:05 Getting started with practical AI habits
 44:00 Where to follow Zak Ali and keep learning

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81: Using AI at Work to Build Human AI Collaboration and Transform Processes08 déc. 202500:43:51

Chris Daigle sits down with Geoff Gibbins, strategy and AI transformation expert and author of "Critical Intelligence," to explore how companies can redesign their workflows and help their teams develop stronger thinking skills in the age of AI. Geoff shares what he has learned from working with major enterprises on AI transformation, including why so many AI pilots fail, how to avoid automating broken processes, and how to create human AI systems that actually deliver value.

They discuss why top companies are shifting from using AI for simple automation to re-engineering entire workflows, how agents fit into modern processes, and why understanding human and AI collaboration is now a competitive advantage. Geoff also explains how individuals can future-proof their careers by focusing on long half-life skills and learning to use AI as a true collaborator rather than a tool.

This episode gives leaders a practical lens on AI transformation, human capability development, and how to prepare teams for a hybrid future of people and intelligent agents working together.

🔗 Resources Mentioned

Geoff’s Book:

Critical Intelligence: Strengthening Human Thinking in the Age of AI
https://www.amazon.com/Critical-Intelligence-Strengthening-human-thinking-ebook/dp/B0FKZZCMTZ# 

Geoff Gibbins on LinkedIn:
https://www.linkedin.com/in/geoffgibbins/

ChiefAIOfficer Resources:
 https://chiefaiofficer.com

📌 Chapters

00:00 Introduction
01:10 Geoff’s background in strategy, innovation, and AI transformation
04:20 Why most AI pilots fail
06:00 Automating broken workflows vs reinventing them
07:40 Marketing to agents vs marketing to humans
09:20 Reinventing work with agents and human AI workflows
12:30 How to integrate humans into agent-driven systems
14:10 Working with process owners inside companies
17:00 Are people afraid AI will take their job
20:00 Individual overwhelm and the pace of change
22:30 The skill variation inside large companies
24:00 How enterprise understanding has changed in the past year
25:30 How companies differentiate when everyone has the same tools
26:30 Designing human AI collaboration inside orgs
27:40 Shifting from "AI as a tool" to "AI as a collaborator"
29:00 How individuals future-proof their skills
31:00 Why prompt engineering is already outdated
32:20 Talking to AI like a collaborator
33:30 How careers may shift as roles evolve
37:20 Advice for non-technical business professionals
38:40 About the book
39:30 Closing Thoughts


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80: Using AI at Work to Evolve Content Strategy and Audience Growth with Michael Stelzner01 déc. 202501:02:57

Chris Daigle sits down with Michael Stelzner, founder of Social Media Examiner and host of the Social Media Marketing Podcast, to explore how AI is transforming content creation, audience building, and the future of media businesses. Michael shares how he and his team use AI to brainstorm, repurpose, and accelerate production—without losing the human connection that drives trust and creativity.

They discuss the balance between automation and authenticity, how AI fits into editorial workflows, and why leaders must stay curious instead of fearful when adopting new technologies. Michael also breaks down the evolving landscape of social media and SEO in the age of AI, explaining how creators and companies can stay relevant as algorithms and consumer behaviors shift.

This episode offers practical insights for marketers, executives, and entrepreneurs looking to integrate AI into their creative process while keeping the focus on human storytelling.


🔎 About Michael Stelzner

Michael Stelzner is the founder of Social Media Examiner and Social Media Marketing World, the industry’s largest social media marketing conference.
He is also the founder of the AI Business Society and the AI Business World conference.
Michael hosts the Social Media Marketing Podcast and the AI Explored Podcast, and is the author of two widely acclaimed books: Launch and Writing White Papers.

🎁 Exclusive Offer for Our Listeners

Michael has created a special discount for the Using AI at Work audience:
Get $100 off tickets to AI Business World or Social Media Marketing World All Access tickets.

Redeem here → http://www.socialmediaexaminer.com/AIatWork

Offer valid through December 31st, 2025.

🔗 Find Out More About Michael Stelzner

LinkedIn
https://www.linkedin.com/in/stelzner/ 

Social Media Examiner
 https://www.socialmediaexaminer.com

Social Media Marketing Podcast
 https://www.socialmediaexaminer.com/shows/

🛠 AI Tools and Resources Mentioned

ChatGPT
 https://openai.com/chatgpt

Notion AI
 https://www.notion.so/product/ai

Descript
 https://www.descript.com

Chief AI Officer Resources
 https://chiefaiofficer.com

📌 Chapters

00:00 – Introduction to Michael Stelzner
 04:12 – How AI Is Changing Content Creation
 08:48 – Using AI for Brainstorming and Research
 13:35 – The Role of Human Judgment in Content Strategy
 19:20 – Balancing Efficiency and Authenticity
 24:50 – Repurposing Content with AI Tools
 31:10 – SEO, Social Algorithms, and AI Search Evolution
 37:05 – The Future of Media in the AI Era
 42:30 – Advice for Leaders Embracing AI
 46:55 – How to Connect with Michael Stelzner

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79: Using AI at Work to Reimagine Marketing and Customer Experience with Etan Polinger24 nov. 202501:02:14

Chris Daigle sits down with Etan Polinger, founder of Raize Digital, to discuss how AI is transforming marketing, customer journeys, and brand strategy. Etan shares how he helps companies implement AI tools that simplify operations, enhance personalization, and generate consistent creative output without replacing human insight.

They explore how to design AI systems that support marketing teams instead of overwhelming them, how to measure ROI from AI experiments, and how small businesses can leverage generative AI to compete with larger brands. Etan also explains how AI content generation, predictive analytics, and workflow automation create scalable, customer-focused growth while staying true to brand voice.

This episode is packed with actionable ideas for leaders looking to build stronger customer relationships through intelligent, human-centered automation.


🔎 Find Out More About Etan Polinger

LinkedIn
https://www.linkedin.com/in/etan-polinger/

🛠 AI Tools and Resources Mentioned

ChatGPT
 https://openai.com/chatgpt

Jasper AI
 https://www.jasper.ai

Surfer SEO
 https://surferseo.com

Chief AI Officer Resources
 https://chiefaiofficer.com

📌 Chapters

00:00 – Introduction to Etan Polinger
03:15 – How AI is Changing Marketing Strategy
07:42 – Designing AI Systems that Support Teams
12:30 – AI Content and Brand Consistency
17:08 – Balancing Automation with Human Creativity
21:55 – Building AI Workflows for Customer Experience
26:14 – Measuring ROI from AI Experiments
31:27 – AI Tools for Marketers and Small Businesses
37:10 – Future of Marketing and AI Leadership
41:45 – How to Connect with Etan Polinger

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78: Using AI at Work to Rethink Talent and Workforce Strategy with Peter Cappelli17 nov. 202501:03:19

Chris Daigle sits down with Peter Cappelli, Professor of Management at the Wharton School, to explore how AI is changing how companies hire, train, and manage people. Peter breaks down the myths around job displacement, explains why most organizations misunderstand what AI can and cannot automate, and shares how leaders can adapt workforce strategies for the AI era.

They discuss the balance between efficiency and humanity in AI adoption, why prediction and decision-making should stay in human hands, and what executives need to know about reskilling and internal mobility as automation grows. Drawing from research and decades of experience, Peter provides an unfiltered look at what the future of work will truly require from both employees and employers.


🔎 Find Out More About Peter Cappelli

LinkedIn
https://www.linkedin.com/in/peter-cappelli-14936a3/

Book by Peter Cappelli
https://www.pennpress.org/9781613631911/the-future-of-the-office-with-a-new-afterword-by-the-author/

🛠 AI Tools and Resources Mentioned

ChatGPT
https://openai.com/chatgpt

Chief AI Officer Resources
https://chiefaiofficer.com

📌 Chapters

00:00 – Introduction to Peter Cappelli
02:35 – How AI is Reshaping Hiring and Training
07:45 – Separating AI Hype from Workplace Reality
12:20 – Why Prediction Still Needs Human Judgment
17:15 – Redefining Workforce Planning in the AI Age
23:42 – What Executives Get Wrong About Automation
29:30 – Reskilling and Internal Mobility for the Future of Work
35:05 – AI Governance and Trust Inside Organizations
40:18 – Balancing Efficiency with Human Value
44:12 – Advice for Leaders Adopting AI Responsibly
48:20 – How to Connect with Peter Cappelli

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77: Using AI at Work to Fix Business Bottlenecks with Chris Duffy10 nov. 202500:49:06

Chris Daigle sits down with Chris Duffy, AI strategist and fractional Chief AI Officer, to talk about how companies can adopt AI in a way that is responsible, practical, and centered on people. Chris explains why most organizations do not need more tools. They need clarity, governance, and leadership alignment.

They discuss how to identify true bottlenecks in a business, how to design AI policies that actually get used, and why focusing on real workflow problems drives far more value than chasing shiny technology. Chris also shares how fractional AI leadership works in companies that are not ready to hire a full time CAIO and why the most successful AI programs start with listening before building.

This episode gives leaders a blueprint for implementing AI with intention, trust, and measurable impact.

🔎 Find Out More About Chris Duffy

Website
https://www.chrisduffy.ai

LinkedIn
https://www.linkedin.com/in/chrisfduffy/

🛠 AI Tools and Resources Mentioned

ChatGPT
https://openai.com/chatgpt

Perplexity
https://www.perplexity.ai

Chief AI Officer Resources
https://chiefaiofficer.com

📌 Chapters

00:00 – Introduction to Chris Duffy
02:10 – Why AI Transformation Starts With People
05:20 – Finding Real Bottlenecks vs Tool Chasing
09:44 – How to Build AI Policies That Work
14:35 – Shadow AI and Trust in the Workplace
18:50 – Leadership Alignment and AI Priorities
23:12 – The Role of a Fractional Chief AI Officer
27:40 – Listening Before Building: Discovery First
31:25 – Turning Problems Into Measurable ROI
36:58 – Helping Teams Use AI Safely and Effectively
41:10 – Where to Start With Responsible AI Adoption
45:55 – How to Connect with Chris Duffy

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76: Using AI at Work to Build Creative Strategy with Allen Martinez03 nov. 202500:55:15

Chris Daigle sits down with Allen Martinez, founder of Noble Digital and Chief Growth Officer at Noble Vision, to talk about how AI is reshaping creative strategy, storytelling, and business growth. Drawing on his experience with global brands and data-driven campaigns, Allen explains how teams can use AI to enhance creativity, speed up decision-making, and find stronger brand-to-audience alignment.

They dive into how AI tools can turn raw data into powerful creative insight, how to balance human intuition with machine intelligence, and why the next generation of business storytelling will depend on those who learn to collaborate with AI rather than compete with it.

This episode offers a roadmap for leaders and marketers who want to use AI not just to automate, but to think more creatively, act more strategically, and scale their impact.


🔎 Find Out More About Allen Martinez and Noble Digital

Allen Martinez - https://linktr.ee/allenmartinez

Noble Digital Website
 https://nobledigital.com

🛠 AI Tools and Resources Mentioned

ChatGPT ➡ https://openai.com/chatgpt

Claude ➡ https://claude.ai

ChiefAIOfficer Resources ➡ https://chiefaiofficer.com

📌 Chapters

00:00 – Intro to Allen Martinez
03:12 – How AI is Transforming Creative Strategy
08:24 – Human Intuition vs Machine Intelligence
14:17 – Data-Driven Storytelling with AI
19:45 – The Creative Process in an AI World
25:03 – Building AI-Powered Marketing Frameworks
31:42 – Balancing Speed and Quality in Content Creation
38:18 – Scaling Brand Impact with Automation and Insight
44:29 – How to Get Started Integrating AI into Creative Workflows
50:12 – Connect with Allen Martinez and Learn More

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75: Using AI at Work to Activate Humans in the Workplace with Kristin Ginn27 oct. 202500:55:28

In this episode, Chris Daigle is joined by Kristin Ginn, founder of trnsfrmAItn, to discuss the real reason most companies fail with AI adoption. Spoiler: it is not the technology. It is the humans.

Kristin breaks down why AI productivity gains at the individual level rarely translate into measurable organizational outcomes and how to close that gap by activating employees through mindset shifts, habit building and better enablement strategies. You will learn how leaders can make AI visible from the top down and how champions can drive change from the bottom up so the entire organization benefits.

This conversation is a practical guide for business leaders who want AI to increase productivity, energy and competitive capability without leaving humans behind.


🔎 Connect with Kristin Ginn

https://www.trnsfrmaitn.com/

Follow Kristin Ginn on LinkedIn
https://www.linkedin.com/in/ginnkristin/

🛠 AI Tools and Resources Mentioned

ChatGPT
https://openai.com/chatgpt

Microsoft Copilot
https://www.microsoft.com/en-us/microsoft-copilot

Claude
https://claude.ai

Internal AI Assistants
(Company specific and not publicly linked)

📌 Chapters

00:00 Intro to Kristin Ginn
 02:21 Why AI adoption fails at the organizational level
 06:13 Human change vs technology rollout
 11:10 Employee fears and “AI is cheating” mindset
 15:44 Creating intentional AI habits
 21:09 AI champions and sharing wins
 26:28 Making AI visible through leadership
 31:47 Four AI mindsets for everyday work
 37:55 Changing culture with practical success stories
 43:28 Where to start with enterprise AI transformation
 49:02 How to connect with Kristin and get her AI e-book

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