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TitreDateDurée
106. Leadership 101: How To Include People In Conversations29 Nov 202300:16:47

Inclusivity is an essential part of leadership. 
But how do you ACTUALLY be inclusive in your day-to-day life, as a leader? 

In this episode, Michel shares 5 tips on how to help people feel included in social settings, particularly in conversations, to help them feel seen and heard. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

105. Why You Should Set A Theme For 202421 Nov 202300:36:28

In this episode, we discussed why you should set a THEME instead of a New Year's resolution to achieve your goals in 2024. 

Michel shares reflections on her word for 2023 -- clarity. Flora shares her theme for 2024. UpSkillers share their stories about persistence, designing life systems, and getting set up for success in four easy steps.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

96. Building Organizational Culture: Psychological Safety19 Sep 202300:17:43

In this episode, UpSkillers Michel, Flora, Mimi and Sylvia discuss the keys to creating and maintaining healthy, inclusive, organizational cultures. 

Topics covered include:

  • Psychological safety 
  • Netiquette: how we behave in hybrid and virtual situations
  • People versus team versus outcome orientations
  • Rewards, recognitions and evaluation programs
  • Performance management

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#7: UpSkill — How You See Yourself, The Importance of Self Assessment13 Dec 202100:12:21

What is worse:  To be a great leader and assess yourself poorly? 

Or, to be a mediocre leader and assess yourself as “great”?

As leaders, we must have the skill to see and assess ourselves clearly and accurately, so that we may lead most effectively.

In today’s episode, Michel shares the story of an experiment where leaders were asked to assess themselves as leaders. While the results varied, the end result was very few assessed themselves accurately.

Just like looking through a cloudy lens, when we try to “see” ourselves through this blurred vision, we don’t see what’s really there. And as discussed in this episode, it’s better to uncover who you are intentionally, than to have your cover blown unintentionally.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#6: UpSkill — As Leaders, Remember, You Are Not Alone (3 of 3)06 Dec 202100:12:32

As leaders, we are tasked with "showing up" with confidence to our stakeholders, employees and colleagues as well as in our personal lives. 

But how do we know what confidence should look like for everyone?

In one word, community.

In this final episode of the three-part series on confidence, Michel and Peter Walfall discuss the importance of having a community to help guide us to our most authentic selves as leaders. 

In a community, fresh ideas around confidence are safely presented to help us grow. As well, Peter and Michel discuss how new streams of members in a community keep us from getting locked in our own echo chambers. New people with fresh ideas, much like fresh water in a pool, keep our perspectives from growing stagnant and allow us a leaders to continuously grow.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#5: UpSkill — What is the Role of Confidence for Leaders? (2 of 3)29 Nov 202100:14:45

Asking this question, what is the role of confidence for leaders, sometimes is a little "fuzzy" to answer.

In today's episode, Michel and Peter Walfall continue with part two of their conversation on confidence for leaders. Looking at the role confidence plays for leaders, very often we reach for the "off the shelf" strategies to lead with confidence.  

However, as Michel and Peter discuss in this episode, the role of confidence for leaders often requires  looking deeper within ourselves. And as we begin to look deeply at ourselves, with the assistance of supportive community, we can discover how we show up and lead with the most authentic confidence for our teams, employees and all around us.

If you have not done so, please take a moment and listen to Episode 4 - part one of this three-part conversation surrounding confidence with leaders.




At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#4: UpSkill — Vulnerability, a Strength for Leaders in this New World (1 of 3)22 Nov 202100:14:12

As leaders, we are always searching for the most effective tools to lead with confidence in an ever-changing world.

Today on Upskill Talks, Michel sits down with Peter Walfall, fellow UpSkiller in the UpSkill Community for a 3-part conversation on leading with confidence in this new world.

Peter and Michel begin this series by looking at how many of the strategies that once "rang true" for leaders to show up confidently have fallen apart. 

This dismantling has shaken the foundation of confidence for many leaders. As well, Michel and Peter share how vulnerability is emerging as one of the most important attributes for today's confident leaders.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#3: UpSkill — The Importance of Community for Leaders15 Nov 202100:14:40

As we have all seen, the pandemic and the social issues of the past 18 months have rewritten the rulebook for leaders.  

Now, more than ever, we need one another.

In this episode of Upskill Talks, Michel shares the story of Lucy, who was called out by her employees and felt her confidence shaken. To use her words, she simply felt, "dumb". But with these realizations come growth and renewed confidence, and this confidence is not only in our actions, but how we guide our employees to gain their own confidence.

As told through the lens of Michel's upbringing in Jamaica, it's clear that we simply can't go back to normal. And through community, we can grow as leaders and as fellow humans.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#2: UpSkill — Kinds of Empathy You Can Add To Your Toolkit15 Nov 202100:14:21

As leaders, many individuals are counting on you.  Yes, your employees and colleagues, but equally as important, your partner and family.

In this episode, Michel shares the story of Sam and explores how some of us take our "mask" off at home while others put our "mask" on when we get home.  And it was the pandemic that blended these "separate" lives as we had to learn to become whole.

Empathy, for leaders, is such a necessary part of our toolkit. It allows us to get to know our employees better. But as discussed in this episode, the three kinds of empathy allow our employees, as well as our families to know US better.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#1: UpSkill — Actually... "S" Comes Before "R"15 Nov 202100:12:26

In this inaugural episode of Upskill Talks, host Michel Shah shares the most transformative experience of her career that forever changed her professional trajectory.

Yes, as leaders, we are measured by our Results. But when we focus solely on the metrics and the measurements that determine success, we lose sight of the personal Stories that shape the human experience of our employees and team members.

As shared in this first episode of Upskill Talks, when we begin with the Stories (before we focus on the Results), the outcome is a team that strives for greater heights. Plus, we help the building of a caring, more meaningful relationship between us (as leaders) and the people who "show up" for us everyday.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

Upskill Talks Trailer02 Nov 202100:03:14

UpSkill Talks is a podcast for leaders. 

Leaders who are forward thinking and want to be on the cutting edge, actively seeking innovative and creative ways to interact and lead others. 

Leaders who want the most up to date people skills in their toolkit. 

And it is especially only for leaders who are willing to explore ideas and perspectives outside of your comfort zone and take the risks to go wherever our conversations take us. 

I am your host, Michel Shah, I invite you to join me starting November 15, 2021 for UpSkill Talks - brought to you by McGraw Hill. With every episode, it will be more about the journey and less about a destination, as we skill, reskill and upskill together.  

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

95. What Is Organizational Culture?11 Sep 202300:23:10

It was Peter Drucker who said culture eats strategy for breakfast.  

This episode, lead UpSkiller Michel Shah, joined by Upskillers, Mimi, Flora, and Sylvia, dive in and talk about: 

  • what is organizational culture
  •  what contributes to organizational culture 
  • how to cultivate it
  •  how important is organizational culture for us today
  • importance of shared values
  • The ABCs - the rudimentary pieces to move your organizational culture forward

Stay tuned for part two of the conversation next week!

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

94. Presentation Anxiety Q&A: Language Barriers, Online vs. In Person, Preparation Tips (Part 2)04 Sep 202300:14:32

Upskiller Flora Xue chats over a Q&A session with Michel Shah, President & Founder of UpSkill, about overcoming presentation anxiety. She gives her advice on:

  • language barriers
  • online vs in-person
  • presentation practice tips
  • the HBLT method 

Over the last few weeks, we have been talking about pitching: how to prepare a pitch and how to deliver a pitch. Check out the series in previous episodes 86-89:

86. 5 Step Method To Prepare A Perfect Pitch For Founders, Leaders & Storytellers (Part 1)

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

93. Q&A: How To Overcome Presentation Anxiety w/ Michel Shah28 Aug 202300:29:40

Upskiller Flora Xue chats over a Q&A session with Michel Shah, President & Founder of UpSkill, about overcoming presentation anxiety. She gives her advice on:

  • overcoming fear of judgment
  • decentering
  • the HBLT method 

Over the last few weeks, we have been talking about pitching: how to prepare a pitch and how to deliver a pitch. Check out the series in previous episodes 86-89:

86. 5 Step Method To Prepare A Perfect Pitch For Founders, Leaders & Storytellers (Part 1)



At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

92. LinkedIn Makeover w/ Donna Serdula: The Truth About Engagement & SOAR Methodology21 Aug 202300:21:02


Welcome to part three of our personal and professional branding series on LinkedIn with Donna Serdula, world-renowned LinkedIn expert. 

In the previous episode, we delve deep to understand the balance between passive and active engagement on LinkedIn, especially when you're first starting out. We talk about how to advertise your product or service (or yourself) on LinkedIn, without turning it into a sales platform. 

In this final episode, we cover...

  • How engagement on LinkedIn goes beyond visible metrics like likes, comments, and follows.
  • How LinkedIn is not just a platform for presence; active engagement and participation are crucial.
  • Networking in-person and on LinkedIn -- shared similarities and differences
  • How a strong LinkedIn profile can passively attract opportunities, but how active engagement amplifies success
  • How LinkedIn is not just a sales platform
  • "Lurkers" on LinkedIn 
  • Having clear purpose on LinkedIn, guiding your actions and content.

Donna Serdula is the founder and president of Vision Board Media, a professional branding company that helps individuals and companies tell their unique stories on LinkedIn and beyond.  Bringing dynamic brand storytelling to the masses and empowering people to dream big – that’s the ink in her pen. It's her Website LinkedIn-Makeover.com where she and her team of over 20 writers and coaches help people collide with opportunity and transform their lives via future-forward career branding.

She has authored two editions of LinkedIn Profile Optimization FOR DUMMIES. She's shared her LinkedIn expertise at global conferences, presented keynotes and workshops, and featured on a number of high-profile news outlets.

Find Donna's website here and Donna's Linkedin here.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

91. LinkedIn Makeover w/ Donna Serdula: Engagement, Authenticity & Target Audiences (part 2)14 Aug 202300:29:17

Welcome to part two of our personal and professional branding series on LinkedIn with Donna Serdula, world-renowned LinkedIn expert. 

In the previous episode, we started exploring the secrets of LinkedIn, and how it translates into success online. Today, we delve deeper to understand the balance between passive and active engagement on LinkedIn, especially when you're first starting out.

We talk about how to advertise your product or service (or yourself) on LinkedIn, without turning it into a sales platform. Donna sheds light on how to find and engage with your target audience, all while maintaining an authentic presence. She shares insights on how to foster meaningful conversations, turn followers into potential customers, and leverage LinkedIn as a potent tool for growth.

Donna Serdula is the founder and president of Vision Board Media, a professional branding company that helps individuals and companies tell their unique stories on LinkedIn and beyond.  Bringing dynamic brand storytelling to the masses and empowering people to dream big – that’s the ink in her pen. It's her Website LinkedIn-Makeover.com where she and her team of over 20 writers and coaches help people collide with opportunity and transform their lives via future-forward career branding.

She has authored two editions of LinkedIn Profile Optimization FOR DUMMIES. She's shared her LinkedIn expertise at global conferences, presented keynotes and workshops, and featured on a number of high-profile news outlets.

Donna's website: http://www.linkedin-makeover.com/
Donna's Linkedin: https://www.linkedin.com/in/todonna



At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

90. LinkedIn Makeover w/ Donna Serdula: SEO, Personal Branding, Keywords (part 1)04 Aug 202300:17:24

In this conversation, we will be diving deep into the world of LinkedIn -- from learning how to create impactful posts, optimizing your SEO through keywords and becoming a recognized industry expert, to effectively building a personal brand and empowering your employees to become brand ambassadors. 

This three-part episode series is a gold mine for anyone looking to make a powerful impression on LinkedIn.  

Donna Serdula is the founder and president of Vision Board Media, a professional branding company that helps individuals and companies tell their unique stories on LinkedIn and beyond.  Bringing dynamic brand storytelling to the masses and empowering people to dream big – that’s the ink in her pen. It's her Website LinkedIn-Makeover.com where she and her team of over 20 writers and coaches help people collide with opportunity and transform their lives via future-forward career branding.

She has authored two editions of LinkedIn Profile Optimization FOR DUMMIES. She's shared her LinkedIn expertise at global conferences, presented keynotes and workshops, and featured on a number of high-profile news outlets.

Donna's website: http://www.linkedin-makeover.com/
Donna's Linkedin: https://www.linkedin.com/in/todonna


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

89. Delivering The Perfect Pitch: Eye Contact, Stage Presence & Professionalism (Part 2)01 Aug 202300:33:44

This week, lead UpSkiller Michel Shah shares strategies to boost your presence to deliver powerful pitch presentations, both online or on a stage. 

This is part (2/2) of B) Delivery, in the three-step series of perfecting your pitch: A) preparation, B) delivery, and C) refinement. 

Michel provides practical tips to help you captivate any audience:

  • Maintaining professionalism
  • Exuding confidence in yourself and your message
  • Showcasing genuine passion and enthusiasm
  • Using physical space and gestures
  • Being authentic and conversational
  • Engaging the entire audience, whether live or virtual
  • Establishing credibility and building connections

Whether you're speaking on a stage or through a screen, we share how to maximize your presence and deliver memorable presentations. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

88. Delivering The Perfect Pitch: Eye Contact, Stage Presence & Professionalism (Part 1)25 Jul 202300:16:14

This week, lead UpSkiller Michel Shah shares strategies to boost your presence to deliver powerful pitch presentations, both online or on a stage. 

This is part 1 of 2 in part B) Delivery, in the three-step series of perfecting your pitch: A) preparation, B) delivery, and C) refinement. 

Michel provides practical tips to help you captivate any audience:

  • Maintaining professionalism
  • Exuding confidence in yourself and your message
  • Showcasing genuine passion and enthusiasm
  • Using physical space and gestures
  • Being authentic and conversational
  • Engaging the entire audience, whether live or virtual
  • Establishing credibility and building connections

Whether you're speaking on a stage or through a screen, we share how to maximize your presence and deliver memorable presentations. 

Stay tuned for part two next week!

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

87. 5 Step Method To Prepare A Perfect Pitch For Founders, Leaders & Storytellers (Part 2)23 Jul 202300:13:43

This is part two of on step A) Preperation for perfecting your pitch for founders, storytellers,  entrepreneurs, or anyone looking to elevate their ability to sell themselves or their ideas. Next week, we delve into B) pitch delivery and C) refinement. 

Last episode, we delved into the "who" and "why" of preparing your pitch. In this episode, lead UpSkiler Michel Shah takes you on a deep dive into the "what," "where," "when," and "how" of planning a pitch that will command attention and drive results.

She guides you in asking the right questions like: What is allowed with your pitch? Can you use visuals? How is it timed and structured? Furthermore, she emphasizes the importance of defining the desired outcome of your pitch. Is it to sensitize the audience about a topic, practice and learn, ensure engagement, gain funding, or aim for a promotion?

Join us on this journey towards perfecting your pitch. Tune in to discover the power of a well-crafted presentation and learn how to articulate your vision compellingly.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

104. Flashback: Get Set For Success In 4 Easy Steps13 Nov 202300:14:46

This is a flashback of episode 64, published on January 22, 2023. 

It's a new year, new journey and new opportunities abound. 

Are you Set for Success?

Step 1: Choose a theme for your year - a word or phrase.

Make this year, a themed year for you. Choose a theme. That's going to make a big difference in your life. Whether that's a verb, that's going to tell you the action that you need to do. Whether that's an adjective, that's going to describe how you go about it, whether that's an outcome or a result that you're looking for in your life, whether that's a way that you want to show up. Whatever that is for you. No judgment. It's your word? 

Michel heard words like impact. Execute. Plan. Confidence. I heard words like self care, self assurance, emotional control. I heard phrases, like just do it. Get up and get out, go after it. Let's go. 

Step 2: To think about one activity. That you can do every day to support your word or phrase to honour your word or phrase. 

Step 3: Identify the resources you need to support you. This could be as simple as buying a journal or you may need a coach to support you.

Step 4: Make sure there is a specific block of time in your calendar for the activities in step 2. 

Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

86. 5 Step Method To Prepare A Perfect Pitch For Founders, Leaders & Storytellers (Part 1)23 Jul 202300:17:16

This is part one of our two-part series on perfecting your pitch for founders, storytellers,  entrepreneurs, or anyone looking to elevate their ability to sell themselves or their ideas. 

This episode, lead UpSkiler Michel Shah delves into the "who" and "why" of preparing your pitch. 

We guide you in asking the right questions like: What is allowed with your pitch? Can you use visuals? How is it timed and structured? Furthermore, she emphasizes the importance of defining the desired outcome of your pitch. Is it to sensitize the audience about a topic, practice and learn, ensure engagement, gain funding, or aim for a promotion?

The next episode, we take you on a deep dive into the "what," "where," "when," and "how" of planning a pitch that will command attention and drive results.

Join us on this journey toward perfecting your pitch. Tune in to discover the power of a well-crafted presentation and learn how to articulate your vision compellingly.

Stay tuned for the next episode!

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

85. Key Takeaways from Collision Tech Conference 2023: AI, Startups, Elevator Pitch & Networking04 Jul 202300:25:14


Last week, the UpSkill team attended and hosted a booth at the renowned Collision Tech conference in Toronto. With 40K participants, this conference was a big deal for us -- but it was our first conference ever. 

In this episode, we share the triumphs, blunders, and most importantly, lessons learned from rubbing shoulders with tech titans and promising startups. Tune in for our whiteboard session reflection and discover four key takeaways you can apply not just to conferences, but to any networking situation to propel yourself towards your goals.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

84. How To Ask For Less Boring Work & Find Fulfillment: 5 W's + H26 Jun 202300:32:44

Feeling bored, stuck, or doing the same thing on repeat at your job?

Mastering effective workplace communication is the key to asking for more meaningful work.

We delve into the 'Five Ws and an H' framework, a simple yet powerful approach to finding fulfillment in your work right now. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

83. Flashack: The "S" Comes Before "R"19 Jun 202300:12:57

This episode is a flashback of the first episode of Upskill Talks, one of our most important episodes. Lead Upskiller Michel Shah shares the most transformative experience of her career that forever changed her professional journey. 

As leaders, we are often measured by our results. Yes, but when we focus solely on the metrics and the measurements that determine success, we lose sight of the personal stories that shape the human experience of our employees and team members. 

UpSkill Keys

  • Trust, empathy, and understanding drive better results
  • How to understand your team's experiences and challenges for stronger relationships
  • Valuing individual stories and unique needs 
  • Looking beyond the numbers 
  • Balancing results with investing in your team's growth and well-being

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

82. Cultivating Real Relationships | The Art Of Networking13 Jun 202300:43:05

In this episode of UpSkill Talks, we delve into the art of networking! Our host, lead UpSkiller Michel Shah, and guests discuss the importance of networking, the misconceptions around it, and how to effectively cultivate relationships. 

Highlights from this episode:

  • Networking as a process: Emphasis on viewing networking as a continuous process of cultivating relationships, not a one-time event.
  • Misconceptions about networking
  • Importance of follow-up: Stressing the need to follow up after networking events to stand out and maintain connections.
  • Role of listening: Discussing the critical role of active listening in networking for maintaining a continuous stream of communication and building authentic relationships.
  • Authenticity in networking: Importance of being genuine and authentic in networking interactions.
  • Avoiding being "user-friendly": Discussion on the need to avoid only reaching out to others when needing something, instead fostering genuine relationships.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

81. Dare To Diversify: Expanding Your "Range" With Silvia Caicedo05 Jun 202300:37:31

In this episode, we are joined by special guest Silvia Caicedo to discuss the concept of range. 

Silvia is a Learning Facilitator and Professor at the School of Immigrant and Transitional Education at George Brown College in Toronto, Ontario.

What is "range"? Range refers to the variety and depth of your skills, knowledge, and experiences. In the workplace, having range means having a wide range of abilities that can help you succeed in different jobs.  But the range isn't just about work - it's also beneficial in everyday life. 

Range is all about unleashing the power of your diverse skills, knowledge, and experiences. It's a game-changer beyond the workplace too. Get ready to unlock your limitless potential!

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

80. Q&A Edition: Vice President Of University Of Toronto Dr. Widsom Tettey29 May 202300:26:21

Last week, Dr. Wisdom Tettey, Vice President of the University of Toronto and Principal of the University of Toronto, shared valuable insights with UpSkill on being an inclusive leader. 

This week, we're spicing things up with a Q&A. You asked, and Dr. Wisdom Tettey answered.

This is part three of a three-part exclusive fireside chat series. 
Part One: https://www.buzzsprout.com/1849741/12846931
Part Two: https://www.buzzsprout.com/1849741/12873588

Dr. Wisdom Tettey is the Vice President at the University of Toronto, and Principal at the University of Toronto Scarborough, as well as a professor of political science and development studies. 

This conversation is co-hosted by Michel Shah, founder and president of the UpSkill Corporation. Michel is faculty at George Brown College and Program Director of the Master's Certificate in Leadership at Schulich Exec Ed, York University, based in Toronto. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

79. How To Lead Diverse Teams: Vice President Of University Of Toronto Dr. Widsom Tettey22 May 202300:32:39

This is part two of a three-part exclusive fireside chat series. 
Part One: https://www.buzzsprout.com/1849741/12846931
Part Three: https://www.buzzsprout.com/1849741/12930595

From interns to CEOs, I've worked with a wide array of leaders across all levels of organizations. Naturally, I wondered, who could truly benefit from embracing the principles of inclusive leadership?

Dr. Tettey's response? Simple, yet profound. "Everywhere, and for everyone."

Intrigued? Let's dive a little deeper…

Inclusion is more than a buzzword.

It’s a call to amplify every voice in the room. This isn't a power game—it's an empowerment game.

The most important takeaway is that inclusion isn't an afterthought, or another box to check on your leadership agenda. It’s developing the awareness that each person on the team, irrespective of role, title, or status, contributes in their unique way. As inclusive leaders, we must acknowledge and appreciate these differences. This way, the whole team SHINES.

Dr. Wisdom Tettey is the Vice President at the University of Toronto, and Principal at the University of Toronto Scarborough, as well as a professor of political science and development studies. 

This conversation is co-hosted by Michel Shah, founder and president of the UpSkill Corporation. Michel is faculty at George Brown College and Program Director of the Master's Certificate in Leadership at Schulich Exec Ed, York University, based in Toronto. 


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

78. Inclusivity in Higher Ed: Vice President At University of Toronto Dr. Wisdom Tettey Shares His Story15 May 202300:34:49

This is part one of a three-part exclusive fireside chat series. 
Part Two: https://www.buzzsprout.com/1849741/12873588
Part Three:

In this episode, we are joined by an exceptional guest who shares his insights on creating an inclusive learning environment, promoting diversity, and overcoming challenges faced by underrepresented groups in academia. 

Dr. Wisdom Tettey is the Vice President at the University of Toronto, and Principal at the University of Toronto Scarborough, as well as a professor of political science and development studies. 

This conversation is co-hosted by Michel Shah, founder and president of the UpSkill Corporation. Michel is faculty at George Brown College and Program Director of the Master's Certificate in Leadership at Schulich Exec Ed, York University, based in Toronto. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

77. Radical Integrity, Leadership & Inclusion In Our Organization (5/5)08 May 202300:18:21

This week, we wrap up our special series on Radical Integrity with a thought-provoking question: how can leaders like YOU embody radical integrity, foster inclusive leadership, and create a diverse culture -- even in a high-stress environment that lacks support?

Join us as we explore groundbreaking strategies, share inspiring stories, and empower you with the tools to create a thriving, values-driven workplace where everyone can thrive.

This is episode 77 of the UpSkill Talks podcast, and the last episode in a special series about Radical Integrity.  Find the first episode here: https://www.buzzsprout.com/1849741/episodes/12625114

In this special series, we have a group of UpSkillers joining us: Tiffany Castell, Silvia Caicedo, Diana McIntyre, Cadeem Lalor, and Michel Shah. This conversation is anchored by UpSkiller Peter Walfall.

Together, our guests discuss how radical integrity can transform the way we interact with others, our decision-making processes, and our overall approach to life. They share personal stories, tips, and strategies for cultivating radical integrity in both individuals and organizations.

Whether you are a business leader, a professional, or simply someone interested in personal growth, this series will provide valuable insights into the power of radical integrity.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

103. Case Study: Ben The Bottleneck Leader06 Nov 202300:22:25

This episode is about Ben the bottleneck leader.

Ben handles all the clients and finds his work piling up, while the people he manages are sitting there twiddling their thumbs with no work to do. 

To make matters worse, all the clients come to Ben, not the people who are supposed to be managing the clients. 

What can Ben do? 

In this episode, we discuss...

1. WHY IS THIS HAPPENING?
- A lack of confidence in his team 
- The company is lacking a system, or not using their system. Ben IS the system

2. PROBLEMS 
- ben’s mental health and Burnout 
- Being a people pleaser 
- Ego 
- Lack of trust in his team’s quality of work
- Negative impact of the people he leads: feeling like they’re incompetent, they have no responsibility, thus it destroys their confidence 

3. SOLUTIONS 
- How to bring the team back together
- Effective team building 
- How to apologize to your team 
- Building a relationship with your team 
- Building a code of ethics

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

76. How To Measure Integrity — Values, Tradeoffs, Ethics (4/5)01 May 202300:18:02

This is episode 76 of the UpSkill Talks podcast. This week, we continue the conversation about Radical Integrity, particularly, how to measure it in different social contexts. 
 
This is part 4 out of 5 in a special series about Radical Integrity.  Find the first episode here: https://www.buzzsprout.com/1849741/episodes/12625114

In this special series, we have a group of UpSkillers joining us: Tiffany Castell, Silvia Caicedo, Diana McIntyre, Cadeem Lalor, and Michel Shah. This conversation is anchored by UpSkiller Peter Walfall.

Together, our guests discuss how radical integrity can transform the way we interact with others, our decision-making processes, and our overall approach to life. They share personal stories, tips, and strategies for cultivating radical integrity in both individuals and organizations.

Whether you are a business leader, a professional, or simply someone interested in personal growth, this episode will provide valuable insights into the power of radical integrity.

Please listen, subscribe and share!

Go to UpSkill Community to review show notes and join a community of leaders devoted to UpSkilling.

We are all a work in progress...

Register for weekly Live Sessions FREE of cost every Thursday at 7pm EST
We are building a community of UpSkillers - learning and growing together.

We offer Corporate Training, Coaching and Consulting Services

Soft Skills
Leadership Skills
Inclusive Leadership Skills
Book your Free Consultation today!

Please listen, subscribe and share!

Go to UpSkill Community to review show notes and join a community of leaders devoted to UpSkilling.

We are all a work in progress...

Register for weekly Live Sessions FREE of cost every Thursday at 7pm EST
We are building a community of UpSkillers - learning and growing together.

We offer Corporate Training, Coaching and Consulting Services

  • Soft Skills
  • Leadership Skills
  • Inclusive Leadership Skills

Book your Free Consultation today!

www.upskillcommunity.com

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

75. Is Radical Integrity The Same For Everyone? (3/5)24 Apr 202300:13:09

This is episode 75 of the UpSkill Talks podcast, and part 3 out of 5 in a special series about Radical Integrity. 

This week, we continue the conversation about Radical Integrity, particularly, if it looks the same for everyone. Can integrity be subjective?

Find the first episode in the Radical Integrity series here: https://www.buzzsprout.com/1849741/episodes/12625114

In this special series, we have a group of UpSkillers joining us: Tiffany Castell, Silvia Caicedo, Diana McIntyre, Cadeem Lalor, and Michel Shah. This conversation is anchored by UpSkiller Peter Walfall.

Together, our guests discuss how radical integrity can transform the way we interact with others, our decision-making processes, and our overall approach to life. They share personal stories, tips, and strategies for cultivating radical integrity in both individuals and organizations.

Whether you are a business leader, a professional, or simply someone interested in personal growth, this episode will provide valuable insights into the power of radical integrity.

Please listen, subscribe and share!

Go to UpSkill Community to review show notes and join a community of leaders devoted to UpSkilling.

We are all a work in progress...

Register for weekly Live Sessions FREE of cost every Thursday at 7pm EST
We are building a community of UpSkillers - learning and growing together.

We offer Corporate Training, Coaching and Consulting Services

Soft Skills
Leadership Skills
Inclusive Leadership Skills
Book your Free Consultation today!

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

74. How Radical Integrity Is Disrupting Society (2/5)17 Apr 202300:14:05

This week, we continue the conversation about Radical Integrity, particularly in our external environment -- in society, politics, and our workplaces. We explore the relationship between integrity and personal freedom. 

This is episode 74 of the UpSkill Talks podcast, and part 2 out of 5 in a special series about Radical Integrity.  Find the first episode here: https://www.buzzsprout.com/1849741/episodes/12625114

In this special series, we have a group of UpSkillers joining us: Tiffany Castell, Silvia Caicedo, Diana McIntyre, Cadeem Lalor, and Michel Shah. This conversation is anchored by UpSkiller Peter Walfall.

Together, our guests discuss how radical integrity can transform the way we interact with others, our decision-making processes, and our overall approach to life. They share personal stories, tips, and strategies for cultivating radical integrity in both individuals and organizations.

Whether you are a business leader, a professional, or simply someone interested in personal growth, this episode will provide valuable insights into the power of radical integrity.

Please listen, subscribe and share!

Go to UpSkill Community to review show notes and join a community of leaders devoted to UpSkilling.

We are all a work in progress...

Register for weekly Live Sessions FREE of cost every Thursday at 7pm EST
We are building a community of UpSkillers - learning and growing together.

We offer Corporate Training, Coaching and Consulting Services

  • Soft Skills
  • Leadership Skills
  • Inclusive Leadership Skills

Book your Free Consultation today!

www.upskillcommunity.com

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

73. What Is Radical Integrity? (1/5)11 Apr 202300:21:50

Welcome to episode 73 of the UpSkill Talks podcast. In this special episode,  we kick off part 1 out of a 5-part series on radical integrity.

To start off, we explore what exactly is meant by the term "radical integrity". To help us delve deeper into this topic, we have a group of UpSkillers joining us: Tiffany Castell, Silvia Caicedo, Diana McIntyre, Cadeem Lalor, and Michel Shah. This conversation is anchored by UpSkiller Peter Walfall.

Together, our guests discuss how radical integrity can transform the way we interact with others, our decision-making processes, and our overall approach to life. They share personal stories, tips, and strategies for cultivating radical integrity in both individuals and organizations.

Whether you are a business leader, a professional, or simply someone interested in personal growth, this episode will provide valuable insights into the power of radical integrity.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#72 UpSkill — 3 Truths About Mentorship That You Need To Succeed03 Apr 202300:16:57

In episode 72 of the Upskill Talks podcast, our host Michel Shah discusses the importance of mentorship for accelerating your career and achieving your goals. Michel identifies the three key relationships you need to foster:
1. with oneself
2. with mentors who add value to your life
3. with mentees who you add value to

You might be thinking..... but how do you go about building your network of hand-selected mentors? We got you! Listen to the previous episode #71: 5 Key Steps To Actually Network Effectively for a step-by-step guide. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#71UpSkill — 5 Steps To Network The Right Way27 Mar 202300:21:35

In episode 71 of the Upskill Talks podcast, our host Michel Shah discusses networking and the importance of building authentic, reciprocal relationships. 

Many people wrongly view networking as solely self-serving. In this episode, we break down this myth and explain what it's actually about -- cultivating trust and building network currency.

We outline the five key steps to network in the right way. But first, we clarify what networking is and isn't. We offer practical ways to support people currently in your network, like showing appreciation, and also ways to expand your network.

Remember: networking is not about using people to get ahead, but about building relationships based on mutual trust and support. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#70 UpSkill — Measure Your Confidence With 5 Big Milestones20 Mar 202300:22:46

In this episode, Michel shares 5 important milestones to help you measure your confidence along your journey.

Confidence is lacking across the organizations from top to bottom and sideways. In educational institutions from early childhood to higher education and across all industries. You have a way of building your own confidence and getting back up when you get hit down.

You're going to learn and you're going to go at it again. And you're going to take it one single bite at a time.

Go back to episode 66-68 to set your intention, build your courage and take the necessary action.  Then consistently reflect on who you are and what you bring to the table - realistically. 

When you do that, you will be able to grow your own confidence and be able to sow the seeds of confidence in other people. 

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#69: UPSKILL: Rebuild your Confidence as a Newcomer13 Mar 202300:26:31

In this episode Michel shares strategies to rebuild your confidence when you get knocked sideways - especially in a new context.

Whether you're an ex-pat, a student or newcomer,  when we enter a new context -   a new country, community, province, state, borough, whatever that is for you -  think about how that impacts your confidence.

It's not your accent! Listen to learn how to build confidence for success.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#68: UPSKILL: Discover how Action Builds CONFIDENCE (3/3)07 Mar 202300:32:34

In this episode, Michel covers the last component of the CIA formula for developing confidence. Action.

The best visions, goals and dreams don't take us anywhere without action.

We introduce the PDSA (Plan. Do. Study. Act) Cycle for consistently taking action to step into creating your reality - a confident you!

Listen to stories of how action resulted in unintentional discoveries that changed the way we live today. 

What if your next action could change our world? Would you take that step?

Listen as Michel walks through strategies and systems for taking meaningful action to build confidence and achieve your goals.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#67: UPSKILL: Develop the Courage Required for CONFIDENCE (2/3)27 Feb 202300:28:04

This is the second episode of three where Michel addresses one of the most popular questions we get here at upscale talks. How do I develop confidence?

She uses the UpSkill CIA Confidence Formula for effectively developing confidence.
The steps are 

C - Courage

I - Intention

A - Action

This episode focuses on the C- Courage. Go back to episode #66 for the episode on I - Intention.

Courage is what comes between the intention and the action. It's what separates the people who become confident from those who don't. 

You need Courage to move you from the intention to the action.

Here are 7Cs to developing Courage and definitions for you to choose from.

We're going to focus on everyday acts of courage, not only the big acts of courage that we hear about all the time, like climbing Mount Everest, saving someone from drowning or resuscitating someone. 

This episode provides a long list of  everyday acts of courage that you can practice yourself and applaud in others, as well as a Story of 3 Courages Leaders to inspire you to be courageous yourself!


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

102. How To Adopt A Systems-Focused Approach To Life30 Oct 202300:22:19

In this episode, Michel and  Upskillers delve into Adopting a System-Focused Approach to Life.

Why do we need to laying a solid foundation in forming habits in our lives? Because they are the building blocks of every system.

They share  insights about:

  • The process of laying the groundwork for a successful system.
  • The role of communication: Why everything revolves around effective communication.
  • Habit Formation: The core of every successful system.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#66: UpSkill: How to Develop CONFIDENCE in 3 Easy Steps (1/3)20 Feb 202300:15:56

In this episode Michel addresses one of the most popular questions we get here at upscale talks. How do I develop confidence?

She introduces the UpSkill CIA Confidence Formula for effectively developing confidence.
The steps are 

C - Courage

I - Intention

A - Action

In this episode she leads with the I for - intention. 

Even developing confidence requires a Plan!

Do miss the key questions to ask yourself in this episode.

Then follow next week for the next two steps.



At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#65: UpSkill: Stop it Now. Say No! Set Boundaries to improve your life!30 Jan 202300:15:59

In this episode Michel talks about  setting boundaries, and practicing the art of saying no!

Setting boundaries is easy. Maintaining boundaries is the real skill.

She discusses 5 types boundaries that you need to set to give yourself and others space: Mental, Emotional, Physical, Material and Time.

We can set boundaries around the use of our time. We can set boundaries around our emotions. We can set boundaries around our physical bodies and physical spaces we can set boundaries around our materials, our homes, our money, our cars. We can set mental boundaries.

Where do you need to set boundaries? 
What boundaries are most important to you? 
And who do you find it most difficult to set boundaries with and why? 
Which boundaries impact you the most and which ones make you feel the worst? These are some of the questions Michel reflects on in this episode, sharing stories that will definitely resonate with you.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#64: UpSkill: Get Set for Success in 4 Easy Steps23 Jan 202300:14:19

It's a new year, new journey and new opportunities abound. Are you Set for Success?

In this episode Michel invites you to take 4 easy steps to win for yourself in 2023

Step 1: Choose a theme for your year - a word or phrase.

Make this year, a themed year for you. Choose a theme. That's going to make a big difference in your life. Whether that's a verb, that's going to tell you the action that you need to do. Whether that's an adjective, that's going to describe how you go about it, whether that's an outcome or a result that you're looking for in your life, whether that's a way that you want to show up. Whatever that is for you. No judgment. It's your word? 

Michel heard words like impact. Execute. Plan. Confidence. I heard words like self care, self assurance, emotional control. I heard phrases, like just do it. Get up and get out, go after it. Let's go. 

Step 2: To think about one activity. That you can do every day to support your word or phrase to honour your word or phrase. 

Step 3: Identify the resources you need to support you. This could be as simple as buying a journal or you may need a coach to support you.

Step 4: Make sure there is a specific block of time in your calendar for the activities in step 2. 

Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.



At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#63: UpSkill: How to Bring Your Audience on an Emotional Journey16 Jan 202300:10:11

We've focused on storytelling format for the past few posts.  

It's an important part of effectiveness, but it isn't the whole. At its core, storytelling is about eliciting an emotional response from your audience.

That emotional response does not have to come at the expense of knowledge or facts. You can intertwine the two and create effective stories that sell your ideas and values.

Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#62: UpSkill: Win Your Audience Over With Simplicity and Imagery09 Jan 202300:09:31

When you have an important presentation, you always aim to impress. Sometimes we think that we must wow our audience with our intelligence, and that the best way to do so is to dive into technical terms and throw a lot of information at them.

That is often not the right approach. Even if your audience understands the information you throw at them, it doesn't mean it's engaging or convincing.

Sometimes, using simple stories can be more effective. In this episode we dive into a case study from Colleen Stewart, author of The Story Compass, on how simplicity can get your point across in a memorable (and replicable) way.

Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.


At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#61: UpSkill: The 4 Key Parts of a Business Story02 Jan 202300:10:19

If you want your business to have an identity, a story can be so much more meaningful than a list of values. 

In this week's episode, Colleen Stewart discusses the four key phases of a story that you can use to organize your ideas: setting, challenge, solution and outcome.

Using these four pieces effectively can help to grab your audience's attention and change their perception of you.

Listen as Colleen answers questions from other UpSkillers in order to paint the picture of how to create more memorable stories.

Please go to UpSkillCommunity.com to review show notes and join a community of leaders devoted to UpSkilling.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

#60: UpSkill: How to Create a Compelling "Hero" for Your Audience26 Dec 202200:14:02

In this week's podcast we will take more insights from our Fireside Chat with Colleen Stewart.

A few weeks ago she shared her insight on Joseph Campbell and The Hero's Journey, which goes back to the mid 1900s.

Campbell obtained his B.A from Columbia and later studied in Europe. Upon returning to America, he couldn't get a job.

Campbell then went to live with friends in Upstate New York. He read everything he could at the local public library for five years, which became a substitute for a PhD in comparative literature.

What Campbell realized was that human beings tell the same stories, regardless of nationality or time period.

This realization led Campbell to create The Hero's Journey, which is a key part of our storytelling template.

At UpSkill, we are building a community of UpSkillers, learning and growing together.

Please listen, subscribe and share!

With decades of combined leadership experience, team of coaches, facilitators and subject matter experts can help to UpSkill your organization.

We offer corporate training, coaching, e-learning courses and consulting services for:

  • Inclusive Leadership
  • Diversity, Equity & Inclusion
  • Communication
  • Soft Skills
  • Senior Leadership Training

Email us: hello@theupskillcorporation.com

Learn more: www.upskillcommunity.com

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