Unpacking organizations: the…

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Design with the Customer in Mind with Brandon Curry

Saison 3 · Épisode 17

mercredi 3 septembre 2025 • Durée 37:41

Shradha and Rupert are joined by Brandon Curry, CEO of WorkArts and a practitioner who has led org design from the shop floor to the C-suite. Drawing on years of experience in manufacturing, performance improvement, and HR leadership, Brandon shares how real org impact comes from centering the customer, not the spreadsheet.

They explore:

Why designing around spans and layers often leads to “averageness”
How founders—and founder-mindsets—drive better design
How talent insight compounds over time
The dangers of blindly implementing best practices or benchmarks
Why modeling options and playing with org scenarios is underrated
The trap of designing for people vs. designing for purpose

If you want practical, grounded org design that starts with strategy, centers the customer, and scales with clarity—this is a must-listen.

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Clarity is a Performance Lever with Janet Sherlock

Saison 3 · Épisode 16

mercredi 20 août 2025 • Durée 42:58

In this episode, Shradha and Rupert are joined by Janet Sherlock, former Chief Digital and Technology Officer at Ralph Lauren and now founder and CEO of OrgWorks, to explore why clarity, structure, and leadership design are central to organizational performance in today’s complex world.

Janet brings fresh insight into the human and business cost of org confusion, backed by her research and executive experience.

They discuss:

Why executive team structure (ELT/TMT) is often the missing link in org design
The hidden cost of role ambiguity—and why 20% of time is lost to navigating it
The trap of designing around people (yes, we’ve all done it!)
Why the AI hype is leading CEOs to rush decisions without a solid foundation
And how Drucker, structure, and storytelling still matter—perhaps now more than ever

A must-listen if you care about designing organizations with purpose, clarity, and long-term value.

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Rethinking Org Design in the Age of AI with Garth Andrus

Saison 3 · Épisode 15

mercredi 6 août 2025 • Durée 40:27

In this episode, Shradha Prakash and Rupert Morrison sit down with Garth Andrus, author of The Technology Fallacy, and global leader in org and AI transformation at Andersen Consulting, to explore how AI is fundamentally reshaping the way we design and lead organizations.

Together, they dive into:

🔹 Why AI disrupts more than just workflows—it changes governance, talent, and decision rights

🔹 What org leaders are getting wrong about “business as usual” in an AI-driven world

🔹 How “minimum viable change” can be a powerful lever for building momentum

🔹 What to do when PMOs, change functions, and leadership aren’t evolving fast enough

🔹 And the one question every leader should ask: What happens if we don’t change?

With practical tools, candid insights, and bold thinking, this episode is a masterclass in how to lead transformation with both clarity and humanity.

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Leading Change That Sticks with Nathan Lavoie

Saison 3 · Épisode 14

mercredi 23 juillet 2025 • Durée 47:21

Shradha and Rupert are joined by Nathan Lavoie, Global Head of Organizational Change Management and Readiness at Sanofi. Drawing from his experience at Sanofi, CVS Health, Accenture, and Deloitte, Nate unpacks what it really takes to lead sustainable change—from strategy through to execution.

The trio explores:

How to create a compelling change narrative that cascades with consistency
Why operating model change is more than boxes and lines—it’s a people journey
The practical tools behind good change: fishbowls, espresso chats, start/stop/continue
What it means to center psychological safety and trust in change delivery
And why "power skills" are the new must-haves for modern leaders

Whether you're rethinking your structure, launching transformation, or just wrestling with organizational inertia, this episode is your blueprint for leading change that actually sticks.

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Unsilencing the system: Leading org design from the inside out with Chelsea Jennings

Saison 3 · Épisode 13

mercredi 9 juillet 2025 • Durée 38:22

Hosts Shradha Prakash and Rupert Morrison are joined by Chelsea Jennings, a seasoned leader in organizational effectiveness at a major global bank. With a background that spans engineering, consulting, and executive coaching, Chelsea shares her unconventional path into org design and her experience building internal org effectiveness capabilities from the ground up.

The conversation covers:

How to shift org design from “backroom decisions” to collaborative transformation
The critical role of executive sponsorship and internal partnerships
Why internal consulting demands curiosity, influence, and systems thinking
What makes org design truly sustainable in complex, ever-evolving environments
They also touch on Chelsea’s passion project, UnSilenceHer, and what it means to create space for overlooked voices in leadership.

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Designing for Change: Rethinking Operating Models in the Age of AI with Paul Krasilnick

Saison 3 · Épisode 12

mercredi 25 juin 2025 • Durée 33:51

In this episode of Unpacking Organizations, Shradha Prakash and Rupert Morrison sit down with Paul Krasilnick, Global Lead of OD and People Analytics at Baringa, for a wide-ranging conversation on the future of organization design. From breaking free of "boxes and lines" to embracing agile thinking, they discuss how leaders can use data, design guardrails, and strategic storytelling to shape more responsive, human-centered organizations. With AI and automation accelerating change, Paul shares how org models must evolve to stay relevant—and why the HR Business Partner of the future might be your next Talent Insight Partner. It’s an honest, optimistic take on transformation, critical thinking, and the importance of freedom within a framework.

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Org design that works: Leading change with clarity, courage, and capability with Jodie Goulden and Richard Lucas

Saison 3 · Épisode 11

mercredi 11 juin 2025 • Durée 48:09

What does it take to make organization design work in the real world? In this conversation, hosts Shradha and Rupert are joined by Jodie Goulden and Richard Lucas from Orgdesign Works to discuss what it takes for successful org transformation. They talk about when to say no to rushed structure changes, how to build internal capability, and why wide and deep engagement beats speed every time. This episode is a roadmap for leaders ready to think systemically and act courageously.

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Rethinking operating models with Kent McMillan

Saison 3 · Épisode 10

mercredi 4 juin 2025 • Durée 40:49

Shradha and Rupert sit down with Kent McMillan, Managing Director at Accenture and author of Rethinking Operating Models. Together, they dive into how organizations can evolve in the face of rapid technological change, especially with the rise of AI.

Kent shares powerful insights from decades of experience in operating model design—highlighting the importance of systems thinking, adaptive strategy, and core capabilities that drive lasting success.

From reimagining learning cultures to staying resilient through disruption, this conversation explores:

The role of AI in reshaping the workplace
How to foster a passion for learning and innovation
Why continuous reinvention is key to staying competitive
Balancing new technology with timeless business principles

Whether you're a leader navigating change or a strategist shaping the future of work, this episode offers actionable ideas and fresh perspective on building organizations that thrive.

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Unlocking skills-based organizations with Michael Griffiths

Saison 3 · Épisode 9

mercredi 21 mai 2025 • Durée 35:21

Rupert and Shradha sit down with Michael Griffiths, Deloitte US Organization, Workforce & Change Consulting Leader, to examine the shifting dynamics of organizational change, with a particular emphasis on skills-based organizations. They explore the practical challenges of adopting skills-based frameworks, the cultural transformations required for effective performance management, and the critical role of job architecture in today’s workplaces. The discussion also covers the impact of technology, the importance of decision rights, and the evolving nature of job descriptions—highlighting the urgent need for organizations to keep pace with a rapidly changing world.

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Headcount vs. Workforce Planning: What you need to know, with Badr Ait Ahmed

Saison 3 · Épisode 8

mercredi 14 mai 2025 • Durée 34:11

Rupert and Shradha are joined by Badr Ait Ahmed, a seasoned expert in workforce planning and people analytics. The conversation explores the critical differences between headcount planning and workforce planning, emphasizing the need for a multidisciplinary approach that includes finance, HR, and other departments. Badr shares insights on the importance of embedding workforce planning into business processes, the risks of neglecting non-direct workforce planning, and the challenges of quantifying the cost of attrition. He also discusses his journey from corporate life to entrepreneurship, highlighting the value of transformation and the necessity of iteration over perfection in the workforce planning process.

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