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TitreDateDurée
Rethinking Accounting Education05 Nov 202600:40:07

Alicia sits down with Matthew “Spot” Fulton to reflect on a year that brought her Insightful Accountant’s Top ProAdvisor Educator title, a BDO Alliance Growth Strategy Award for Royalwise, and a spot on Ignition’s Top 50 Women in Accounting. She uses the recognition to argue that accounting education has to shift from handing out information to building judgment and confidence, walking through her paid Bookkeeping Incubator, the interactive QuickBooks Online Step-by-Step e-book, and the Royalwise OWLS community’s new paths for bookkeepers and business owners. She closes with a question for every accounting firm owner: how are you training your people?

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Zamp - http://uqb.promo/zamp
Pilot - http://uqb.promo/pilot
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Industry Shift Reflection
  • (01:31) - Awards and Recognition
  • (03:49) - From Info to Capability
  • (08:11) - Bookkeeping Incubator Model
  • (12:38) - Leveling Up to Leadership
  • (16:42) - Interactive QBO E-Book
  • (23:10) - AI and Better Teaching
  • (24:24) - Evolving OWLS Community
  • (27:31) - Two Learning Pathways
  • (33:12) - Lessons and Takeaways
  • (38:15) - Closing and Next Steps

LINKS

Alicia’s Fall classes! Attend the live webinar or watch the recording on-demand, all with CPE. Become a member of the OWLS for free automatic enrollment into all courses:

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

Now You Know: In the Know October 2026 Recap29 Oct 202600:41:57

Alicia and Matthew “Spot” Fulton recap Intuit’s latest In the Know webinar, starting with why accountants should move to Intuit Accountant Suite now, ahead of the ProPartner Accountants launch and the December 31 end of QuickBooks Online Accountant. They cover Books to Advice, which pulls QuickBooks Online data straight into ProConnect and Lacerte tax projections, and a new payroll feature that imports hours from third-party time tracking spreadsheets. They also look at the new client list columns, consolidation that now carries over documents, reports, and team members, and the HR resource center expanding to all Workforce levels.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Zamp - http://uqb.promo/zamp
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Welcome and Format
  • (00:45) - What Is In the Know
  • (02:52) - Community News and Events
  • (04:33) - ProPartner Transition Tips
  • (07:31) - Workforce Payroll and HR
  • (09:15) - Awards and Webinar Lineup
  • (12:17) - Books to Advice Tax Planning
  • (17:58) - Payroll Spreadsheet Uploads
  • (23:00) - Accountant Suite Updates
  • (26:53) - Consolidation and Accelerate
  • (35:58) - Around the Corner Wrap-Up
  • (36:39) - Hosts Updates and Closing

LINKS


Link to event: https://intuit.ondemand.goldcast.io/on-demand/71a2f905-626f-448d-8f87-ea9262a76e7a


Handouts: https://staticassets.public-pr50.goldcast.io/event/71a2f905-626f-448d-8f87-ea9262a76e7a/resources/po7YmXbGTOK84ynNbW9T_October2026_ProAdvisor_InTheKnow_Handout.pdf


Our episode with Jeff Siegel, 2026 Top ProAdvisor: www.uqb.show/108


Alicia’s Upcoming Classes:


Alicia’s Fall classes! Attend the live webinar or watch the recording on-demand, all with CPE. Become a member of the OWLS for free automatic enrollment into all courses:



We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Bank Feed Secrets with Kathy Grosskurth22 Oct 202600:45:00

Alicia and Kathy Grosskurth of Bookkeeping Clean and Simple, two self-described bank feed geeks, walk through the revamped QuickBooks Online bank feed and the controls that let accountants decide how much to trust the AI. They cover the green, blue, and orange review signals, draggable columns, drag-and-drop attachments, grouping and sorting for large cleanups, new keyboard shortcuts, and automatic transfer pairing. They also dig into the new policy reviews and accounting settings, where each client’s required fields, review thresholds, and capitalization rules can be set.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Zamp - http://uqb.promo/zamp
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Welcome and Introductions
  • (00:53) - Why Bank Feeds Matter
  • (01:52) - AI Reset and Retraining
  • (04:27) - Review Signals Explained
  • (07:43) - Categorization History Tricks
  • (08:45) - Customize the Banking Grid
  • (12:21) - Attach Receipts Fast
  • (15:07) - More Baby Gear Settings
  • (18:06) - Warnings and Best Practices
  • (21:12) - Batching With Group and Sort
  • (23:35) - Posted Tab Auto Matching
  • (25:54) - Keyboard Shortcuts and Focus Mode
  • (28:08) - Account Switcher and Reorder
  • (34:08) - Transfer Pair Matching
  • (35:30) - Policy Reviews and AI Controls
  • (41:29) - Guest and Host Updates
  • (43:51) - Wrap Up and How to Engage

LINKS

Alicia’s Bank Feeds Class: http://royl.ws/QuickBooks-Online-Banking?affiliate=5393907
Find us at Intuit Connect in Booth 60!

Connect with Kathy Grosskurth:
Email: kathy@bookkeepingcleanandsimple.com
Website: https://www.bookkeepingcleanandsimple.com
YouTube: https://www.youtube.com/c/KathyGrosskurth/?sub_confirmation=1
Schedule an Initial Discovery Phone Call: https://calendly.com/kathygrosskurth/freeconsult

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

Royalwise Will Be at Intuit Connect!21 Oct 202600:03:00

Come find Royalwise in the Expo Hall at booth 60 at Intuit Connect!


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


An Abundance Mindset with Michelle Weinstein15 Oct 202600:40:10

With the economy and the profession in flux, Alicia welcomes Michelle Weinstein, founder of The Abundant Accountant, to explain how scarcity thinking leads accounting firm owners to discount, give away free advice, and take on the wrong clients. Michelle breaks down the difference between marketing and sales, why every prospect should be qualified and diagnosed before a meeting, how to price on the value of the problem rather than your hours, and how to build confidence to re-enroll existing clients at higher fees. She also ties it all back to exit strategy, showing how the same habits that raise profitability also raise the multiple a buyer will pay for your accounting firm.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Zamp - http://uqb.promo/zamp
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Scarcity vs Abundance
  • (01:33) - Meet Michelle Weinstein
  • (02:52) - Words Shape Reality
  • (07:01) - Stop Undervaluing Work
  • (11:35) - Marketing vs Sales
  • (14:01) - Qualification and Diagnostics
  • (19:21) - Value Based Pricing
  • (24:48) - Raise Fees Confidently
  • (31:06) - Build for Acquisition
  • (35:27) - Wrap Up and Next Steps
  • (36:53) - Whats Going On
  • (38:11) - Events and Closing

LINKS



We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Look What I Found! Fall 202608 Oct 202600:53:20

Alicia is joined by Margie Remmers-Davis to round up the small QuickBooks Online changes they spotted between July and September, from the new jurisdiction-based sales tax report and the rare midyear IRS mileage rate increase to 76 cents, to QuickBooks Payroll becoming QuickBooks Workforce with a dedicated time off center and certified payroll reports. They also dig into bank feed posting policies and capitalization thresholds, the early-stage Customer Hub CRM, the AI-generated review summary, bulk chart of accounts cleanup, and new bill pay remittance and Vendor Direct options.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Link My Books - http://uqb.promo/linkmybooks
Pilot - http://uqb.promo/pilot
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Welcome and Format
  • (02:20) - New Sales Tax Report
  • (03:53) - Mileage Rate Update
  • (05:08) - Intuit Experts Tweaks
  • (06:45) - Workforce Payroll Settings
  • (10:42) - Bank Feeds Controls
  • (13:31) - Posting Policies and AI
  • (18:49) - ProAdvisor Tax Exemptions
  • (19:29) - Undo Reconciliations Safely
  • (23:49) - Customer Hub and CRM
  • (27:10) - Intuit Spreading Too Thin
  • (28:15) - When Built In CRM Helps
  • (30:22) - New Customer Relationship Fields
  • (33:34) - Customize QBO Interface
  • (37:19) - Advanced Search Filters
  • (39:06) - AI Review Summary Report
  • (43:00) - Chart Of Accounts Cleanup
  • (45:56) - Vendor Direct Explained
  • (48:09) - Community Links And CPE
  • (49:12) - New Nonprofit Course Launch
  • (51:55) - Intuit Connect And Wrap Up

LINKS

Alicia’s Fall classes! Attend the live webinar or watch the recording on-demand, all with CPE. Become a member of the OWLS for free automatic enrollment into all courses:

Margies nonprofit class!
https://goakadian.com/nonprofits


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

Now You Know: In the Know Recap September 202601 Oct 202600:50:17

Alicia and Matthew "Spot" Fulton recap Intuit's September In the Know, where most of the session focused on the ProPartner Accountants program that replaces ProAdvisor in early 2027. They break down the five tiers, how points are earned, the new three-year revenue share, which certifications never need renewing, and why the timing of your first certification matters this fall. They also cover delegated onboarding for QuickBooks Payments and Bill Pay, plus the new tax return dashboards for ProConnect Tax users in Intuit Accountant Suite Accelerate.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Zamp - http://uqb.promo/zamp


  • (00:00) - Welcome and Format
  • (01:53) - How In the Know Works
  • (02:39) - Community News and Events
  • (05:14) - ProPartner Program Overview
  • (06:55) - IAS Benefits and Support
  • (13:42) - Revenue Share and Referrals
  • (18:32) - Tiers Points and Certifications
  • (31:14) - Delegated Bill Pay Onboarding
  • (38:11) - ProConnect Tax Planning Insights
  • (45:24) - Whats Around the Corner
  • (46:04) - Alicias Upcoming Classes
  • (49:06) - Wrap Up and Thanks

LINKS


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Go High, Go Low: Intuit’s Q4 Earnings Report24 Sep 202600:18:44

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Link My Books - http://uqb.promo/linkmybooks
Pilot - http://uqb.promo/pilot


  • (00:00) - Follow the Money Setup
  • (01:32) - Q4 Scoreboard and Guidance
  • (02:47) - Customer Growth Slowing
  • (03:22) - QuickBooks Free and Lite
  • (05:11) - Moving Upmarket Fast
  • (06:30) - Accountants Drive Enterprise
  • (07:38) - Accountant Suite and Advisory
  • (08:45) - AI Native and Oversight
  • (10:16) - Money at the Center
  • (11:34) - Desktop and Mailchimp Watch
  • (13:17) - Next Four Quarters Checklist
  • (15:07) - Three Practical Actions
  • (16:15) - Closing and Royalwise Updates

LINKS

Alicia’s Fall classes! Attend the live webinar or watch the recording on-demand, all with CPE. Become a member of the OWLS for free automatic enrollment into all courses:

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

IES Updates with Hector Garcia17 Sep 202600:55:28

Alicia and Hector Garcia catch up on a full year of Intuit Enterprise Suite development, covering multi-entity consolidation with automatic eliminations, dimensions that now span every transaction (including a new AI dimension backfill for historical data), and construction features like WIP reporting, negative change orders, and AIA-style billing that now surpass QuickBooks Desktop Enterprise. They also dig into what's coming next for manufacturing and inventory, including multiple units of measure, and run through the IES features that have already trickled down into QBO Advanced, like cost groups, project phases, and proposals.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Kick.co - http://uqb.promo/kick


  • (00:00) - Welcome and Setup
  • (02:55) - What Is Enterprise Suite
  • (08:11) - Pricing and User Limits
  • (10:14) - Dimensions Deep Dive
  • (11:26) - Multi Entity Consolidation
  • (12:45) - Eliminations and Automation
  • (16:59) - Chart of Accouants Control
  • (19:28) - Construction Feature Leap
  • (20:32) - WIP and Change Orders
  • (21:33) - Permissions and Project KPIs
  • (23:57) - AI Budget Imports
  • (25:38) - AIA Billing and Roadmap
  • (27:22) - Inventory and Manufacturing Push
  • (31:45) - Nonprofit Future Plans
  • (34:42) - August Dimension Updates
  • (35:51) - AI Dimension Backfill
  • (37:56) - Features Coming Downstream
  • (38:24) - Cost Groups in Advanced
  • (41:37) - Project Phases Pros Cons
  • (43:59) - Proposals and E Signatures
  • (45:58) - Calculated Fields and Orders
  • (47:39) - Item Receipts Workflow
  • (50:48) - Wrap Up and Next Recap
  • (53:57) - Final Thoughts and Farewell

LINKS

Alicia’s Fall classes! Attend the live webinar or watch the recording on-demand, all with CPE. Become a member of the OWLS for free automatic enrollment into all courses:


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Pilot, Not Autopilot10 Sep 202600:48:23

Alicia sits down with Jessica McKellar, CEO and founder of Pilot, to unpack Meridian, the AI accounting platform built over a decade and stress-tested across thousands of month-end closes before its public launch this year. Jessica walks through how it handles reconciliations, supporting schedules, and firm-specific policies natively, executes both recurring close checklists and ad hoc requests like revenue restatements, and why she thinks the shift will let accountants spend less time on mechanical work and more on judgment and advisory, changing how firms and individual accountants get paid in the process.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Link My Books - http://uqb.promo/linkmybooks
Pilot - http://uqb.promo/pilot


  • (00:00) - Welcome and Guest Intro
  • (00:43) - Pilot Mission and Origins
  • (03:49) - Meridian Explained
  • (05:30) - Who Meridian Is For
  • (08:35) - Purpose Built Close Engine
  • (09:57) - Reconciliations and Controls
  • (16:01) - Iron Man Suit for Accountants
  • (19:00) - Setup and Daily Workflow
  • (22:49) - Data Feeds and Integrations
  • (25:02) - Stripe Rev Rec and Ecommerce
  • (27:33) - Autonomous Close and Review
  • (34:40) - Modules and Ad Hoc Tasks
  • (40:21) - Economics and Industry Impact
  • (42:35) - How to Learn More
  • (44:16) - Whats Going On in Your World
  • (47:43) - Wrap Up and Farewell

LINKS


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


3rd Anniversary Celebration with Hector Garcia03 Sep 202600:49:30

For UNQBA's third anniversary, Alicia welcomes back the podcast's original co-host, Hector Garcia, to look at how the industry has shifted since they started, from the rise of AI-native ledger alternatives like Xero, Digits, and Puzzle to Intuit's course correction on QuickBooks Live and Intuit Experts after accountant backlash. They dig into what "nail the basics" actually means inside Intuit, why the human relationship in accounting still matters even as AI handles more of the busywork, and what they're each watching for out of Intuit Connect and the 2027 rollout of Intuit Accountant Suite.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Kick.co - http://uqb.promo/kick


  • (00:00) - Anniversary Kickoff
  • (02:03) - Industry Shifts and New Rivals
  • (03:38) - AI First Accounting Platforms
  • (08:04) - Spite Switching and Multi Ledger
  • (10:36) - QuickBooks Live Backlash
  • (14:23) - Repositioning Experts and Value
  • (19:59) - Markets Are Conversations
  • (25:38) - Training and ProPartner Future
  • (29:48) - Accountants Split on AI
  • (36:47) - Human Value in an AI World
  • (41:10) - Hector Updates Right Tool Reframe
  • (45:51) - Alicia Courses and QBO Deep Dives
  • (48:47) - Wrap Up and Next Episode

LINKS


Alicia’s Fall classes! Attend the live webinar or watch the recording on-demand, all with CPE. Become a member of the OWLS for free automatic enrollment into all courses:


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Now You Know: In The Know August 2026 Recap27 Aug 202600:57:54

Alicia and Matthew "Spot" Fulton recap Intuit's "In the Know" webinar, covering new Intuit Enterprise Suite features like intercompany journal entry automation and cross-company bill pay, a major overhaul of the sales tax liability report, phased billing and change orders coming to QBO Advanced for construction, and Playbooks in Intuit Accountant Suite for standardizing client setup across a firm. They also share the news that Spot's business is now officially Cloud Apps Inc., and that Intuit has finally rolled out its ProPartner program tiers.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Link My Books - http://uqb.promo/linkmybooks
Pilot - http://uqb.promo/pilot


  • (00:00) - Welcome and Updates
  • (01:12) - What Is In the Know
  • (03:34) - CPE and How to Watch
  • (04:19) - ProAdvisor News and Webinars
  • (06:33) - Intuit Connect and Workforce Updates
  • (09:21) - Enterprise Suite Polls and Wishlist
  • (13:47) - IES Intercompany Automation
  • (18:40) - Dimensions and Reporting Upgrades
  • (21:44) - Early Access and Beta Features
  • (23:36) - Sales Tax Reports Overhaul
  • (29:32) - New Sales Tax Reports
  • (31:58) - Drilldowns and Custom Views
  • (33:53) - Whats Coming Next
  • (35:52) - Automated Tax Filing Notes
  • (36:11) - Construction Project Phases
  • (38:55) - AIA Billing Workflow
  • (40:55) - Change Orders Upgrade
  • (44:02) - Playbooks in IAS
  • (47:28) - Client Setup Templates
  • (49:57) - Rollout Questions and Pricing
  • (53:18) - Resources and Toolkit
  • (54:26) - Hosts Updates and Wrap

LINKS

Alicia’s upcoming classes! Become a member of the OWLS for free automatic enrollment into all courses:


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Most Impactful Change I Made This Year20 Aug 202600:12:12

Alicia hits the road with a series of "woman on the street" interviews recorded at BDO's Evolve conference, WAVE Seattle, and Scaling New Heights. This episode covers her question about the most impactful change attendees made this year, with answers ranging from hiring key staff and switching tax software to setting boundaries with clients and finding new ways to give back to the community, painting a picture of an industry investing as much in its people as its tech stack.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Kick.co - http://uqb.promo/kick


  • (00:00) - Podcast Setup
  • (01:18) - Giving Back Stories
  • (02:06) - Big Goals Achieved
  • (03:20) - Personal Growth Wins
  • (04:45) - New Client Services
  • (06:18) - Hiring And Delegation
  • (08:43) - Tech Changes In Firms
  • (10:50) - Wrap Up And Next Series
  • (11:19) - Host Update And Training

LINKS

The Conferences where these clips were recorded:

Alicia’s upcoming classes! Become a member of the OWLS for free automatic enrollment into all courses:

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Pricing vs. Features: Where's the Beef?13 Aug 202600:52:27

Alicia and Matthew "Spot" Fulton break down the August pricing changes and the features behind them, from smarter bank feed matching and locked parent accounts to Bill Pay Elite now included in Advanced at no extra cost. Alicia also shares her own list of under-the-radar upgrades, like invoice deposits held as true liabilities and drag-and-drop bill capture, that she used to answer a Redditor questioning the price hike, plus a fraud warning on why bill approval workflows are worth turning on now.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot


  • (00:00) - Cold Open and Introductions
  • (00:34) - Where’s the Beef Pricing vs Features
  • (01:48) - Interface Changes and Faster Fixes
  • (03:03) - Canny Board and Feature Feedback
  • (04:24) - How We Message Clients
  • (05:59) - Pricing FAQ Article Walkthrough
  • (06:26) - Bank Feeds Smarter Categorization
  • (08:15) - PayPal Matching and Duplicates
  • (09:15) - Docs Requests and Bank Feed Tweaks
  • (09:59) - Lock Parent Accounts
  • (10:25) - Invoicing Automation and Reminders
  • (11:20) - Bulk Edits and Payment Alerts
  • (11:46) - Intuit Experts and Expense Policies
  • (14:08) - Modern Reports and Management Packs
  • (14:37) - Intuit Assist Business Intelligence
  • (15:57) - KPIs Dashboards for Essentials Plus
  • (16:54) - What’s New in QBO Advanced
  • (17:03) - Advanced Reporting Suite Forecasting
  • (17:41) - Bill Pay Elite Included in Advanced
  • (18:28) - Construction and Project Features
  • (19:30) - Continuously Clean Books Explained
  • (20:54) - New Pricing Table Breakdown
  • (21:47) - Which AI Features by Tier
  • (24:07) - Intelligent Onboarding and Add Ons
  • (25:06) - Bill Pay Basic vs Elite and ACH
  • (26:12) - Affirm Buy Now Pay Later
  • (27:27) - Autopilot Invoicing Beta
  • (27:58) - Unprocessed Payments Warning
  • (29:56) - Pricing Tiers Recap
  • (31:12) - When Price Changes Hit
  • (33:25) - Bill Pay Pricing Overhaul
  • (35:11) - Fraud Prevention Workflows
  • (36:56) - ProAdvisor Discounts Notes
  • (37:50) - Features Justify Increase
  • (38:47) - Customer Hub And Scheduling
  • (39:57) - Deposits And Recurring Payments
  • (41:46) - Inventory And Banking Feeds
  • (43:23) - Drag And Drop Bill Capture
  • (45:53) - Custom UI And Smart Search
  • (47:18) - Modern Reports Resolution Center
  • (49:23) - Wrap Up Classes And Projects

LINKS

New QuickBooks Pricing: https://www.firmofthefuture.com/product-update/quickbooks-price-changes/

August Product Updates:
https://www.firmofthefuture.com/product-update/quickbooks-online-improvements-august-2026/#feedback

Alicia’s upcoming classes:


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


QuickBooks Live is Dead, Long Live Intuit Experts07 Aug 202601:12:50

QuickBooks Live is officially retired, and Alicia sits down with Dan DeLong and Matthew Fulton to unpack what replaces it: Intuit Experts, a narrower set of services built directly into QBO Simple Start and above. They walk through the new Books Check-In, Smart Expert Categorization, and Expert Books Upkeep offerings, how the accountant-attached toggle works, and why onboarding still applies to every new client regardless of status. They also dig into the Intuit ProPartner Accountants program launching in 2027 and what firm-billed versus client-billed accounts mean for who controls what.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Kick.co - http://uqb.promo/kick


  • (00:00) - Welcome and Setup
  • (01:12) - QuickBooks Live Ends
  • (02:47) - What Makes an Expert
  • (07:08) - Firm of the Future Article
  • (11:03) - Who Intuit Experts Serve
  • (13:41) - Pro Partner Matching Network
  • (15:35) - Services Built Into QBO
  • (17:31) - Breaking Down New Services
  • (21:36) - Consent and Default Off
  • (25:57) - Intelligent Onboarding
  • (28:50) - Cross Sell and Workforce
  • (34:18) - Do They Compete With Firms
  • (38:16) - Marketing Toggle Recap
  • (38:52) - Unknown Accountant Status Rules
  • (40:17) - Overlap Services Confusion
  • (43:52) - Onboarding Versus Suppression
  • (45:52) - Where Controls Live
  • (46:28) - Client Versus Firm Billing
  • (49:55) - Expert Hub Visibility
  • (52:51) - QuickBooks Live Rebrand
  • (56:39) - Why Intuit Changed Course
  • (59:42) - What To Do Now
  • (01:05:11) - ProPartner And Suite Updates
  • (01:06:40) - Wrap Up And Community
  • (01:07:32) - Hosts Updates And Outro

LINKS

Dan’s School of Bookkeeping blog on AI/Claude:


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

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Karla Uribe, Intuit’s Director of Product Management, IAS30 Jul 202601:01:32

Alicia sits down with Karla Uribe, Intuit's Director of Product Management for the Accountant Segment, to unpack the vision behind Intuit Accountant Suite. They dig into the new Books Close and Client Insights features, how pricing and the ProPartner tiers will work, and what migrating from QBOA actually looks like in practice. Karla also addresses the AI skepticism accountants have voiced online and shares what she hopes the platform will mean for firms two years from now.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Welcome and Guest Intro
  • (01:15) - Karla Role and Motivation
  • (02:48) - Why Intuit Accountant Suite
  • (05:38) - Feedback Shaping Features
  • (09:52) - AI in QuickBooks Reality Check
  • (13:01) - Fitting IAS Into Tech Stacks
  • (16:48) - Multi Platform Vision
  • (18:43) - Switching From QBOA to IAS
  • (23:21) - New Features and Pricing Window
  • (25:10) - Books Close Overview
  • (26:13) - Books Close Workflow Details
  • (28:53) - Templates and Firm Standards
  • (31:42) - Co-Building With Accountants
  • (34:31) - Client Insights Pricing
  • (36:16) - Inside Client Insights Dashboard
  • (38:38) - Benchmarks And Niche Trends
  • (41:02) - Avoiding Dashboard Overload
  • (43:38) - From Compliance To Advisory
  • (45:22) - Real Anomaly Detection Story
  • (47:23) - Reliability Nail The Foundations
  • (49:56) - Staying Updated And Changelog Idea
  • (51:35) - AI Features That Change Firms
  • (54:14) - Lightning Round Favorites
  • (57:00) - Myths About Intuit Listening
  • (58:26) - Wrap Up And Whats Next

LINKS

Alicia’s upcoming classes:

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

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Now You Know: In the Know July 2026 Recap23 Jul 202600:51:17

Alicia and Matthew break down Intuit's July "In the Know" session, covering 175 behind-the-scenes fixes to bank matching, reports, and load times, plus a first look at the new unified inbox coming to QuickBooks Online this August. They also dig into the new Intuit Experts toggle that determines whether Intuit can market services directly to your clients, and share why Accelerate pricing has been delayed until January 2027.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Welcome and Introductions
  • (01:12) - Why Now You Know
  • (02:58) - Community News Roundup
  • (05:11) - Intuit Connect Details
  • (05:41) - Product Improvements Poll
  • (06:54) - Speed Issues and Router Tips
  • (08:17) - Meaningful Improvements Wish List
  • (10:34) - Bank Feed Matching Updates
  • (13:54) - Dashboard and Shortcuts
  • (16:18) - Reports and Sign In Changes
  • (18:11) - AI Plus HI Services
  • (19:39) - Accountants as Customers
  • (22:35) - Intuit Experts Guardrails
  • (27:47) - Auto On Billing Concerns
  • (28:49) - Bank Feeds Expert Review
  • (30:34) - Pricing Data Access Questions
  • (32:34) - Accountant Suite Adoption Poll
  • (34:13) - Multi Tab Workflow Upgrade
  • (35:48) - Unified Inbox Portal
  • (41:37) - Accelerate Firm Insights
  • (45:35) - Accelerate Pricing Books Close
  • (46:58) - Resources Training Wrap Up

LINKS

Handout: https://staticassets.goldcast.io/public_images/organization/c1847aac-670a-476f-9c63-ad93ce43b7eb/q770TWgiQuKYqpYOwn4j_July2026_ProAdvisor_InTheKnow_Handout.pdf

Sign up for In The Know: https://www.firmofthefuture.com/quickbooks-proadvisor/in-the-know/ 

Useful IAS resources:

August 4 through October 22: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

Resilience in the Face of Change16 Jul 202600:45:46

Alicia sits down with longtime friend and Intuit Trainer/Writer Network co-founder Alison Ball to trace her path from Intuit through Liscio and BookKeep to running her own consulting practice as a trusted sounding board for tech companies and practitioners alike. Alison breaks down why so many accounting tech products stumble (hint: they skip the accountants), shares Blake Oliver's now-famous advice to fix your bottleneck before pointing AI at anything else, and makes the case for why the UK's tax system might be a preview of where the US is headed. Grandkids, gardens, and gamillion-dollar vines make an appearance too.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot
Veltrix - http://uqb.promo/veltrix


  • (00:00) - Podcast Welcome Guest Intro
  • (00:45) - Off Brand QBO Shirt Story
  • (01:36) - How We Met At Connect
  • (04:24) - TWN Origins And Auditions
  • (07:05) - TWN Disbanding Impact
  • (09:03) - Layoffs And Career Shifts
  • (12:43) - Product Design Mistakes
  • (15:25) - AI Bottlenecks And Decisions
  • (17:39) - Community Collaboration Shift
  • (22:13) - Canada Vs US Accounting
  • (24:29) - Canadian Community Leaders
  • (25:21) - Inclusive Culture And Travel Plans
  • (26:16) - Training Tour Across Canada
  • (27:03) - Advice For Industry Change
  • (28:48) - Getting On The AI Train
  • (31:16) - Tech That Fades Into Background
  • (32:21) - AI Apps And Workflow Value
  • (35:25) - Making Tax Digital Future
  • (40:05) - Life Updates And Where To Connect
  • (43:36) - QuickBooks Hands On Training Pitch
  • (45:24) - Final Thanks And Wrap Up

LINKS

Reach out to Alison at https://www.linkedin.com/in/alisonball/
Listen to our episode about Intuit layoffs: uqb.show/146

July 21 through October 8: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

The ProPartner Paradox09 Jul 202600:51:52

Alicia and returning guest Margie Remmers-Davis unpack the ProAdvisor program's transformation into ProPartner, from the Intuit Connect stage mishap that sparked panic to what the new tiers, three-year revenue share, and Career Pipeline Program actually mean for practitioners. They also dig into why the name change hits differently after a decade of Intuit pushing bookkeepers toward advisory work, and share fresh details on expanded ProAdvisor support hours that didn't make it into last week's episode.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
Pilot - http://uqb.promo/pilot


  • (00:00) - Welcome Back Catch Up
  • (01:15) - ProPartner Paradox Setup
  • (05:24) - Why The Name Change
  • (08:43) - Pricing Shock Story
  • (15:26) - Partner Means Affiliate
  • (22:10) - Badges Vs Benefits
  • (25:45) - Directory Leads Changes
  • (27:32) - Spam Kills Lead Form
  • (29:15) - Directory Future Changes
  • (31:06) - Tier Requirements Debate
  • (33:50) - Better Client Matching
  • (34:57) - Fall Points Preview
  • (35:45) - Certification Season Timing
  • (38:17) - New Tier Benefits
  • (41:50) - Expanded Support Hours
  • (44:36) - Closing Thanks Intuit
  • (46:25) - CAS Academy Update
  • (50:18) - Alicia Fall Training Plans
  • (51:31) - Final Wrap Up

LINKS

New QBO Support Hours: https://www.firmofthefuture.com/product-update/june-2026-mpu/
The new ProPartner Program: https://www.firmofthefuture.com/propartner/introducing-intuit-propartner-accountants-program/

July 21 through October 8: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907

CAS Academy https://goakadian.com/cas-academy

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

Now You Know: ITK June 2026 Recap02 Jul 202600:49:45

Alicia and Dan break down June's In the Know session, starting with the big one: QuickBooks Online Accountant is being discontinued on December 31, 2026, with Intuit Accountant Suite taking its place. They cover the modern reports rollout timeline, new consolidation and elimination tools in Intuit Enterprise Suite, and the ProAdvisor program's transformation into the tiered ProPartner Accountants program, including revenue share changes and expanded benefits.

Sponsors:
Intuit Accountants - http://uqb.promo/intuit
STR Search - http://uqb.promo/str


  • (00:00) - Podcast Welcome
  • (00:37) - Scaling New Heights Buzz
  • (02:04) - New Sponsor Update
  • (03:19) - Screen Share Format
  • (04:40) - June 2026 Recap Intro
  • (06:07) - ProAdvisor Awards Shoutouts
  • (07:24) - QBOA Sunset Reminder
  • (10:00) - Advanced Bundle Deals
  • (10:39) - Events and CAS Training
  • (13:02) - Modern Reports Overhaul
  • (15:35) - Why Reports Are Changing
  • (18:57) - Modern Reports Timeline
  • (19:50) - Recent Report Fixes
  • (22:42) - Customization Improvements
  • (25:30) - Modern Reports Updates
  • (25:45) - Canny Boards Feedback
  • (26:45) - Enterprise Consolidations Demo
  • (28:30) - Intercompany Eliminations Tools
  • (30:34) - Early Access Beta Features
  • (31:19) - Accountant Revenue Share Boost
  • (32:56) - ProPartner Program Overview
  • (35:22) - Support and Revenue Share Changes
  • (37:46) - IAS Accelerate Top Tier
  • (38:41) - Training and Team Management
  • (39:38) - Community Pipeline and Awards
  • (41:28) - Tiers and Readiness Poll
  • (45:41) - Wrap Up and Next Steps

LINKS


In the Know Recording: https://intuit.ondemand.goldcast.io/on-demand/4e46b94e-346a-4981-9971-f4d88f47788c

In the Know Handouts: https://staticassets.goldcast.io/public_images/organization/c1847aac-670a-476f-9c63-ad93ce43b7eb/uiktKVQT5OYNhEwMD4uQ_June2026_ProAdvisor_InTheKnow_Handout.pdf

Previous Episodes Mentioned:
The Canny Can Can - uqb.show/125

July 21 through October 8: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907

Alicia’s book on Amazon: http://royl.ws/conversion-book

Dan’s School of Bookkeeping blog on Realm Consolidation: https://www.schoolofbookkeeping.com/blog/making-realm-consolidation-easy-a-practical-guide-for-accountants 

Dan’s Links


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


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Intuit’s Q3 Earnings Report25 Jun 202600:37:50

Intuit's Q3 fiscal 2026 earnings call was packed with numbers, and with her co-hosts sitting this one out, Alicia goes through them one by one to explain what each actually signals for bookkeepers, accountants, and QuickBooks users. She breaks down the strength of QuickBooks Online and mid-market growth, the slowdown in Desktop and Mailchimp, AI already running at scale, the shift toward assisted tax, and what the August pricing and packaging changes mean for your clients. She also steps off-script to share why she thinks Intuit raised prices before users were ready, and previews the deeper episodes coming on pricing and the ProPartner program.

Sponsors:
Intuit -  http://uqb.promo/intuit
Aqqrue - http://uqb.promo/aqqrue
STR Search - http://uqb.promo/str


  • (00:00) - Welcome and Setup
  • (01:25) - How to Read Earnings
  • (02:49) - Companywide Results
  • (05:09) - QuickBooks Segment Growth
  • (08:15) - QBO Plans and Pricing
  • (09:33) - Services Payments Payroll
  • (12:14) - Desktop and Migration
  • (13:18) - Mid Market Enterprise Push
  • (15:02) - Mailchimp Reality Check
  • (16:53) - AI at Scale
  • (17:40) - August Pricing Shakeup
  • (23:07) - Accountants as Customers
  • (24:51) - Workforce Cuts and Margins
  • (26:41) - TurboTax Trends
  • (30:43) - Credit Karma Monetization
  • (34:13) - Pro Tax and Wrap Up
  • (35:58) - Training Course and Goodbye

LINKS

July 21 through October 8: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907
Alicia’s book on Amazon: http://royl.ws/conversion-book



We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

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QBO Snooze You Lose!18 Jun 202600:28:30

Alicia runs through the latest round of Intuit announcements, including invoice deposits, garnishment tracking in Payroll, batch bill pay for up to 50 payments at once, and a redesigned review-and-pay screen that now shows clients every open invoice. She also gets a little cynical about Intuit's growing push to surface its own experts inside QuickBooks, where clients can connect directly with Intuit for setup, bookkeeping, and tax help. It wraps with a hands-on look at the new CAS revenue calculator at firmofthefuture.com and what it reveals about firm benchmarks and advisory pricing.


Sponsors:
Intuit -  http://uqb.promo/intuit
Aqqrue - http://uqb.promo/aqqrue
C&R Consulting - http://uqb.promo/cnr


  • (00:00) - Welcome and Overview
  • (00:29) - Better Together Tour
  • (01:48) - Accountant Suite Training
  • (03:14) - Modern Reports Update
  • (04:21) - Invoice Deposits Changes
  • (06:24) - Customer Payment Portal
  • (08:02) - Payroll Garnishment Tracking
  • (09:47) - Batch Bill Pay Upgrade
  • (10:15) - Intuit Experts Pushback
  • (13:19) - Cash Flow Tools Coming
  • (14:28) - CAS Revenue Calculator
  • (24:51) - Hands On Training Class
  • (28:17) - Wrap Up and Goodbye

LINKS

July 21 through October 8: HANDS-ON QUICKBOOKS TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


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https://www.earmark.app/onboarding 


17% Layoffs, 83% Reorg11 Jun 202600:59:20

Intuit just cut 17% of its workforce, roughly 3,000 employees, and Alicia is joined by Dan DeLong and Matthew "Spot" Fulton to unpack what actually happened and why it isn't the AI story everyone assumed. Drawing on Dan's 18 years inside the company, they break down the real drivers behind the cuts, the unusually generous severance packages, the closing of the Reno and Woodland Hills offices, and the three big bets shaping Intuit's future. They also dig into the uncertain fate of MailChimp and what the mid-market pivot signals for ProAdvisors and the QuickBooks community.

Sponsors:
Intuit - http://uqb.promo/intuit
Aqqrue - http://uqb.promo/aqqrue
C&R Consulting - http://uqb.promo/cnr


  • (00:00) - Intuit Layoffs Overview
  • (01:57) - Why Layoffs Happen
  • (03:01) - Dan Layoff Story
  • (04:58) - Restructure Not AI
  • (06:23) - Details and Office Closures
  • (09:42) - India and Global Impact
  • (11:50) - Culture and Job Mobility
  • (14:15) - Severance and Support
  • (19:20) - Layoffs and Career Growth
  • (23:15) - Letter Management Layers
  • (27:36) - Customer Support Outsourcing
  • (30:43) - Strategic Hubs and Remote Work
  • (33:18) - TurboTax Credit Karma Merge
  • (34:13) - Restructuring Around Customers
  • (35:18) - Three Big Bets Explained
  • (35:55) - AI Native Done For You
  • (36:58) - Center Of Money Push
  • (39:05) - Mid Market Expansion
  • (40:31) - MailChimp Cuts And Risks
  • (44:19) - Divestiture Rumors And AI
  • (48:12) - SMB Churn And Competition
  • (50:18) - Closing Thoughts And Thanks
  • (51:17) - What’s New With Hosts
  • (51:52) - Scaling New Heights Plans
  • (54:01) - Alicia Events And Training
  • (57:11) - Awards And Final Wrap

LINKS


Intuit Account login episode: uqb.show/81 


Dan’s School of Bookkeeping course about Bulk Editing Data in QuickBooks: https://www.schoolofbookkeeping.com/a/2148284044/FzeLMxRp
Schoolofbookkeeping YouTube: https://snip.ly/SOBYT
Free Live Workshop Wednesdays: https://www.schoolofbookkeeping.com/workshop-wednesday
QB Power Hour: https://www.qbpowerhour.com/ 


Alicia’s book on Amazon: http://royl.ws/conversion-book


July 21 through October 8: HANDS-ON QUICKBOOKS COMPLETE TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

Now You Know, In the Know May 202604 Jun 202601:08:20

Alicia and Dan DeLong recap Intuit's May In the Know webinar, led by the big reveal that the ProAdvisor program will sunset in early 2027 and return as Intuit ProPartner Accountants. They break down the three Intuit Accountant Suite tiers (the free Core, the paid Accelerate, and the per-client Books Close add-on), walking through custom fields, KPI dashboards, and a new ProConnect Tax workflow, with a heads-up on the deadlines before free access ends. There's also expanded ProAdvisor support hours, the Workforce payroll rebrand, and a reminder that recertification season closes June 30.

Sponsors:
Aqqrue - http://uqb.promo/aqqrue
C&R Consulting - http://uqb.promo/cnr


LINKS

Alicia’s new Converting from QBDT to QBO book on Amazon: http://royl.ws/conversion-book
July 21 through October 8: HANDS-ON QUICKBOOKS COMPLETE TRAINING COURSE, http://royl.ws/HOT2026?affiliate=5393907


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 

BDO Alliance Evolve 2026 Recap 28 May 202600:33:58

Alicia shares her experience at BDO Evolve 2026, covering the relationship-building mindset that changed how she approached the entire conference and a session on Gen Z in the workplace that has her rethinking how accounting firms onboard and develop new staff. She also reveals that Royal Wise took home a BDO Alliance Award for Growth Strategy and breaks down the positioning and pricing decisions behind that win, plus answers a live "stump the expert" question on how QuickBooks Online handles physical versus economic sales tax nexus.

Sponsors:
Aqqrue - http://uqb.promo/aqqrue
Maxima.AI  - http://uqb.promo/maxima


  • (00:00) - Welcome Back From BDO
  • (01:31) - Why Royal Wise Joined
  • (03:07) - New Booth Big Upgrade
  • (03:47) - BRN Summit Keynote
  • (07:23) - Relationship Building Dinners
  • (12:11) - Gen Z At Work Lessons
  • (23:43) - Royal Wise Wins Award
  • (27:24) - Ask Alicia Anything Stumper
  • (31:14) - New Book And Classes
  • (33:38) - Thanks And Sign Off

LINKS

BDO Evolve 2026: https://conference.bdoalliance.com/#section-schedule
BDO Alliance: https://www.bdo.com/about/bdo-alliance-usa

Buy Alicia's Book!
http://royl.ws/conversion-book

Alicia’s Upcoming Classes

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

https://www.earmark.app/onboarding 


Boiling Frogs: Some QBO Perspective21 May 202600:30:58

Matthew "Spot" Fulton of Parkway Business Solutions rejoins Alicia after a year-long sabbatical to share something surprisingly useful: a totally fresh perspective on QBO's new interface, AI features, and bank feeds. Having missed the frustrating transition period, Spot logged back in without the emotional baggage of watching features break in real time -- and found things better than he expected. His "cold return" experience raises a bigger question about whether proximity to the chaos has skewed how accountants assess where QBO actually stands today.

Sponsors:
Aqqrue - http://uqb.promo/aqqrue
Maxima.AI  - http://uqb.promo/maxima


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (00:49) - Spot Returns After Sabbatical
  • (01:44) - Top ProAdvisor Backstory
  • (02:34) - Logging Back Into QBO
  • (03:34) - Bookmarks and Client Navigation
  • (05:52) - Bank Feeds Speed Wins
  • (06:46) - Receipt Upload Improvements
  • (08:37) - AI Statement Reconciliation
  • (12:23) - AI Tools and Reporting
  • (16:18) - Vendor Names and Popups
  • (17:30) - Upsells and Intuit Ecosystem
  • (19:57) - How Spot Relearned Fast
  • (21:52) - Clients Frustration and Change
  • (22:50) - Accounting Future With AI
  • (27:37) - Intuit Accountant Suite Tweaks
  • (28:49) - Wrap Up and Whats Next

LINKS

Alicia’s book on Amazon: http://royl.ws/conversion-book

Past episodes we reference:
Kirsten Thulborn on subtle changes you don’t notice: www.uqb.show/139

Connect with Matthew
https://www.parkway.business
https://www.linkedin.com/in/parkwayinc

Alicia’s Upcoming Classes


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


Sign up to Earmark to earn free CPE for listening to this podcast

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It’s Recertification Season! 15 May 202601:18:59

Alicia and guest Matthew Fulton break down everything covered on the QuickBooks Online ProAdvisor Level 1 and Level 2 recertification exams, from test-taking strategies to a deep walkthrough of the new features Intuit is testing you on. Along the way they unpack the expanded AI capabilities built into QBO, including the business feed, Finance AI, the Customer Hub, and the new analytics dashboards. If recertification season has been sitting on your to-do list, this episode is the push and the prep you need.

Sponsors:
Aqqrue - http://uqb.promo/aqqrue
Maxima.AI  - http://uqb.promo/maxima


  • (00:00) - Welcome to the Unofficial QuickBooks Podcast
  • (01:21) - Recertification Season Basics
  • (02:25) - Level 1 vs Level 2 Value
  • (03:46) - How the Tests Changed
  • (04:57) - Prep Tips and Training
  • (09:01) - Open Book Test Strategy
  • (16:59) - Why Recertify Every Year
  • (18:44) - This Year New Platform
  • (23:39) - Exam Objectives Overview
  • (29:58) - Interface and Shortcuts
  • (32:39) - AI Features Breakdown
  • (36:50) - AI Models Privacy and HI
  • (42:49) - Sales Menu Overhaul
  • (43:49) - Customer Hub Focus
  • (44:35) - Inventory Upgrades
  • (46:44) - Sales Orders Evolve
  • (47:44) - Customer Hub CRM Tools
  • (49:02) - Contracts Scheduling Calls
  • (50:09) - Test Strategy Insights
  • (51:55) - Expenses Vendor Updates
  • (54:00) - Bill Pay Limits Approvals
  • (56:28) - Bank Feeds Extraction Reconcile
  • (58:53) - aaaaaaaa port Insights
  • (01:08:39) - Level Two Projects Reports
  • (01:10:16) - Modern Reports Scheduling
  • (01:11:31) - Calculated Fields KPI Scorecard
  • (01:16:18) - Wrap Up Next Steps

LINKS

Connect with Matthew
https://www.parkway.business
https://www.linkedin.com/in/parkwayinc


Alicia’s Upcoming Classes


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQBOPodcast


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Why Brilliant Bookkeepers Undervalue Themselves07 May 202600:56:26

In a special crossover episode with the Unofficial QuickBooks Accountants Podcast, Nancy and Questian are joined by Alicia Katz Pollock to dig into why so many technically skilled bookkeepers struggle to charge what they're worth — and what it takes to bridge the gap between expertise and authority. Alicia gets candid about her own discomfort with pricing, using a real business pivot as a window into the self-doubt that holds back even the most accomplished practitioners.



Sponsors:
Fishbowl  - http://uqb.promo/fishbowl


  • (00:00) - Crossover Welcome
  • (00:44) - Meet the Hosts
  • (03:10) - Why Bookkeepers Undervalue
  • (03:51) - Alicia’s Wake Up Call
  • (08:11) - Brenda Success Story
  • (12:04) - Losing Trained Talent
  • (16:03) - Scaling the Incubator
  • (21:10) - Pricing and Training Model
  • (25:34) - Hiring Employees Reality
  • (27:46) - Building Full Program Stack
  • (28:33) - Building Support Systems
  • (29:40) - Pricing the Incubator
  • (31:04) - Perks and Discounts
  • (31:47) - Scholarships and Payment Plans
  • (32:55) - Charging What Youre Worth
  • (37:11) - Pilot Program Uncertainty
  • (38:58) - Scaling for an Exit
  • (40:59) - Owning Authority
  • (43:24) - Experts Mantra Shift
  • (51:38) - Do It Anyway
  • (54:06) - Wrap Up and Takeaways

LINKS

Alicia’s Upcoming Classes


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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RIP Classic Reports, Long Live Modern (with Hector Garcia)30 Apr 202601:14:53

QuickBooks Online is retiring Classic Reports on May 22nd, and Hector Garcia is back to make sure Intuit is listening. He crowd-sourced a massive feedback thread from the accounting community and walks Alicia through what's still broken in Modern Reports — from PDF formatting and Excel export issues to drill-down behavior, column sorting, and features gated behind the Advanced SKU. Both hosts are rooting for Modern Reports to succeed, and this episode is their detailed, direct message to Intuit on what needs to get done before the deadline hits.


Sponsors:
Fishbowl  - http://uqb.promo/fishbowl


  • (00:00) - Welcome to the Unofficial QuickBooks Accountants Podcast
  • (00:31) - Classic reports sunset
  • (02:18) - Community feedback roundup
  • (04:41) - Canny board and priorities
  • (06:17) - PDF header order debate
  • (09:54) - Shading and subtotal lines
  • (14:46) - Advanced only report features
  • (19:24) - Comparative columns control
  • (21:02) - Excel export pain points
  • (25:14) - Big data export limits
  • (28:29) - UI UX drilldown quirks
  • (33:10) - Bookmarking report URLs
  • (35:30) - Fonts zoom and columns
  • (37:37) - Scrolling and laptop reality
  • (39:45) - Better Monitor Setup
  • (40:27) - Default Columns Chaos
  • (42:39) - Drilldown Workflow Fixes
  • (46:57) - Missing Report Toggles
  • (48:36) - Sorting and Grouping Bugs
  • (52:29) - Reports We Still Need
  • (54:52) - Transaction Totals Polarity
  • (57:02) - May 22 Survival Plan
  • (01:06:21) - Right Tool and Enterprise Suite
  • (01:07:59) - Reframe Event and AI Reality
  • (01:11:58) - Dates and Practical Takeaways
  • (01:13:25) - Wrap Up and Next Steps

LINKS

Hector's 


RightTool.app best add-on for QuickBooks Online via a Chrome Extension, designed by Hector Garcia

(Use code ROYALWISE for a discount when you upgrade to PRO)

ReframeAccounting.com REFRAME 2026: Innovate Advisory (IA); flipping the AI narrative… join us in November 5-7, 2026 in Miami for the best event you will ever attend


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

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Coming Soon to a QBO Near You (with Kirsten Thulborn)23 Apr 202600:22:56

Intuit Group Design Manager Kirsten Thulborn returns for a second conversation with Alicia to walk through the latest QuickBooks features built specifically with accounting professionals in mind — from payee warnings and drag-and-drop attachments in the bank feed to inline sub-account creation in the chart of accounts. The episode also covers a pair of features coming soon: account locking for tighter client controls and a stoplight-style AI confidence indicator designed to help bookkeepers move through transactions faster. Kirsten also shares how ProAdvisors can submit feedback directly to her team to help shape what gets built next.

Sponsors:
Fishbowl  - http://uqb.promo/fishbowl


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (01:10) - Why Updates Matter
  • (02:11) - Bank Feed Payee Warnings
  • (03:48) - Hide Match Toggle
  • (05:45) - Faster Attachments
  • (06:45) - Reconnect Bank Accounts
  • (08:50) - Client Collaboration Chat
  • (11:00) - Chart Subaccounts Inline
  • (12:49) - Coming Soon Account Locking
  • (15:14) - AI Confidence Stoplight
  • (18:06) - Intuit Intelligence For Accounting
  • (19:33) - Send Feedback And Wrap Up

Alicia’s Upcoming Classes


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

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User Experience with a Capital YOU: Kirsten Thulborn16 Apr 202600:53:30

Alicia sits down with Kirsten Thulborn, Group Design Manager at Intuit, for a rare look at how QuickBooks' user interface actually gets built — from the research behind terminology changes like "post" replacing "add," to why some friction in the UI is intentional. Kirsten pulls back the curtain on how her team balances the needs of power users (accountants and bookkeepers) with small business owners who just want to send an invoice, and what she'd redesign from scratch if she could. Plus: why UI changes feel so disruptive, the technology adoption curve, and the story behind the QuickBooks feature you've probably never noticed.

Sponsors
Wurthy - https://uqb.promo/wurthy


  • (00:00) - Meet Kirsten From Intuit
  • (02:41) - Her Role And Products
  • (03:38) - Career Path At QuickBooks
  • (10:18) - Designing For Power Users
  • (11:52) - Sharing New Features Better
  • (16:22) - Where Feedback Goes
  • (19:23) - Writing Great Feedback
  • (22:25) - Balancing Beginners And Pros
  • (24:51) - Business View War Story
  • (27:08) - Designing Shared Interfaces
  • (27:42) - Why We Say Post
  • (29:56) - Testing UI Changes
  • (34:12) - Why Updates Feel Emotional
  • (37:25) - AI and Future Workflows
  • (41:21) - AI Adoption Curve Explained
  • (46:43) - Redesigning Setup Onboarding
  • (50:00) - A Customer Delight Moment
  • (51:42) - Closing Thanks and Signoff

LINKS

Alicia’s Upcoming Classes


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickQBOPodcast?sub_confirmation=1


Sign up to Earmark to earn free CPE for listening to this podcast

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PSA: Item Receipts in QBO Inventory09 Apr 202600:22:10

QuickBooks Online has added item receipts — but before you click that irreversible "turn on" button, you need to understand what you're getting into. Dan DeLong of School of Bookkeeping joins Alicia to explain how item receipts separate the receiving of merchandise from the billing event, why that matters for inventory-heavy businesses, and who actually needs this feature. If you don't have a receiving warehouse step in your workflow, this one's probably not for you.

Sponsors
Wurthy - https://uqb.promo/wurthy


  • (00:00) - Intro to Item Receipts
  • (01:25) - Desktop Origins Explained
  • (02:33) - PO Workflow and Missing Step
  • (04:05) - Date Problems and Enhanced Receiving
  • (06:06) - Inventory Offset Holding Account
  • (07:29) - Turning It On in QBO
  • (08:01) - Irreversible Setting and Backups
  • (09:49) - Testing Before You Commit
  • (10:24) - Bills Without Item Receipts Pitfall
  • (14:00) - Workflow Tips and Reporting Soapbox
  • (16:48) - Who Should Enable This
  • (18:09) - Inventory Roadmap and Wrap Up
  • (19:23) - Announcements and Final Thanks

LINKS

Alicia’s Upcoming Classes

Dan’s Links


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


Sign up to Earmark to earn free CPE for listening to this podcast

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Now You Know: March 2026 Recap of In the Know02 Apr 202601:02:55

Alicia and Dan break down Intuit's March "In the Know" webinar, covering the biggest product updates coming to QuickBooks this spring. The headliner is a new Buy Now, Pay Later option powered by Affirm—available right inside QBO invoices, with no extra fees and no risk to the business owner. They also dig into Books Close pricing changes, a modernized payroll run table, and new recurring and bulk payment features in Bill Pay.

Sponsors
Wurthy - https://uqb.promo/wurthy


Resources (there are EVEN MORE links in the slide deck!)


Alicia’s upcoming classes: 


Dan’s Links


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


Sign up to Earmark to earn free CPE for listening to this podcast

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Look What I Found!™: Business Tax, Customer Hub, Payroll Documents26 Mar 202600:16:22

Tax season tunnel vision is real — and Intuit has been quietly rolling out some significant new features while you've been heads down. Alicia walks through the new Business Tax section (including AI-powered deduction suggestions and ProConnect Tax integration), a beefed-up Customer Hub with built-in contracts and appointment scheduling, and some welcome payroll improvements around document management and employee history. If you've been wondering what's behind those price increases, this episode might just answer that question.

Sponsors
UNC - https://uqb.promo/unc


Alicia’s upcoming classes: 


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


Sign up to Earmark to earn free CPE for listening to this podcast

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Intuit’s State of the Union FQ2 Report19 Mar 202600:12:17

Alicia breaks down Intuit's fiscal Q2 2026 earnings report, covering strong performance from QuickBooks Online, TurboTax, and Credit Karma alongside a notable drag from MailChimp. She also unpacks Intuit's growing push into the mid-market through Intuit Enterprise Suite, its expanding AI strategy — including a new integration with Claude Cowork — and what looming price increases could mean for small businesses and their bookkeepers.

Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Q2 2026 Report Overview
  • (00:52) - QuickBooks Growth Drivers
  • (01:16) - Intuit Enterprise Suite Surge
  • (02:11) - Claude AI Inside IES
  • (03:07) - QBO Services and SMB Trends
  • (04:19) - TurboTax and Credit Karma Wins
  • (04:53) - Assisted Tax Push
  • (05:23) - MailChimp Slows Down
  • (06:33) - Guidance and HI Focus
  • (07:41) - AI Monetization and Pricing
  • (09:22) - Competitive Moat and Data
  • (10:32) - Wrap Up and Key Takeaways
  • (11:13) - Alicia Updates and Classes

LINKS


Intuit’s FQ2 January 2026 earnings report: https://investors.intuit.com/news-events/press-releases/detail/1307/intuit-reports-strong-second-quarter-results-and-reiterates-full-year-guidance


Alicia’s upcoming classes: 


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


Sign up to Earmark to earn free CPE for listening to this podcast

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Questions from the OWLS: Bank of Bob12 Mar 202600:20:15

Alicia introduces a new segment called Questions from the OWLS, tackling one of the most common headaches in client bookkeeping: business expenses paid from personal funds. She walks through her "Bank of Bob" method, a dummy bank account in QuickBooks that captures the full detail of those transactions, and explains how to handle everything from owner equity cleanup to bartering arrangements.

Sponsors
UNC - https://uqb.promo/unc



Alicia’s current classes: 


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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Sponsors
UNC - https://uqb.promo/unc

Keep Changing My Software! (Wheel of Rants)05 Mar 202600:30:13

Alicia and Dan spin the Wheel of Rants and land on a topic that hits close to home: constant software changes. From QuickBooks' modern reports rollout to Microsoft quietly burying features inside Copilot, they unpack why unexpected changes feel so disorienting, even when the updates are improvements. The conversation broadens into AI's growing impact on the entire software industry and what it means for accountants trying to stay on top of tools that won't stop moving.

Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Wheel of Rants Setup
  • (01:24) - Topic Software Changes
  • (02:14) - Why Change Frustrates Pros
  • (04:15) - Staying Current With Updates
  • (06:16) - AI Shifting Software UI
  • (10:25) - Industry Wake Up Call
  • (14:49) - Stability Versus Innovation
  • (18:47) - Modern Reports Reliability
  • (23:07) - Apple Liquid Glass Woes
  • (25:22) - Adapting To New Ecosystems
  • (27:47) - Wrap Up And Takeaways
  • (28:15) - What Dan And Alicia Are Doing
  • (29:48) - Final Thanks And Sign Off

LINKS

Alicia’s current classes: 

Dan’s Links


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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QuickBooks February 2026 Releases: Bank Feeds, AI Deductions, and IES Construction Tools26 Feb 202600:56:19

Alicia recaps Intuit's February ProAdvisor In the Know webinar, covering a packed slate of product updates across QuickBooks Online, Intuit Enterprise Suite, and the newly renamed Intuit Accountant Suite. Highlights include a new Affirm Buy Now Pay Later option appearing on invoices, major bank feed customization improvements, an AI-powered deduction maximizer for business owners, and new construction-specific tools in IES. Intuit also teased a July launch of AI agents that will handle tasks like invoicing, payment tracking, and book reconciliation — though details remain scarce.

Sponsors
UNC - https://uqb.promo/unc

Resources:


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

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Sign up to Earmark to earn free CPE for listening to this podcast

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  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (03:21) - Upcoming Partner Webinars (Double & Method) + Why They Matter
  • (04:08) - New Invoice Payment Option: Affirm ‘Buy Now, Pay Later’ in QuickBooks
  • (07:51) - Product Innovations Kickoff: Intuit Enterprise Suite February Releases Overview
  • (14:29) - Inventory & Order Management Upgrades: Item Receipts, Valuation Methods, Sales Orders
  • (20:45) - Workflow Automation Improvements: Parallel Approvals + Audit Trails + Dimensions
  • (22:15) - Business Intelligence in QBO: Modern Reports + Calculated Fields Without Excel
  • (22:41) - Intuit Intelligence (ChatGPT-Powered): Ask Questions About Your Books + Prompt Limits/Pricing
  • (25:22) - Bank Feeds Updates: New Experience Rollout Timeline & Why to Adopt Early
  • (27:12) - Bank Feed Fix: Warn When Payee Is Blank (1099s & Clean Vendor Lists)
  • (28:48) - Navigate Tons of Accounts Faster: Searchable Bank/Credit Card Dropdown
  • (29:55) - Drag-and-Drop Receipts + Check Image Attachments That Now Carry Through Matches
  • (36:07) - Performance Boosts + Poll Results: Is the New Banking Feed Ready for Prime Time?
  • (38:06) - Business Tax AI: Deduction Maximizer & Where to Find It in QBO
  • (51:26) - What’s Next: Intuit Podcasts, Intuit Connect, and July’s Mysterious AI Agents
  • (54:00) - Wrap-Up & Training Plug: Tricky Situations, Accrual Accounting, and Upcoming Classes
Intuit Accountant Suite: Accelerate and Books Close Deep Dive19 Feb 202601:02:59

Intuit moved up the pricing deadline for Accountant Suite add-ons to May 1st, which means less time to evaluate whether Books Close and the Accelerate dashboard are worth paying for. Dan DeLong walks Alicia through a live demo of Books Close — including reconciliation from outside the client file, transaction anomaly detection, W-9/1099 management, and the team workflow features — so you can decide if it fits your practice. Fair warning: you can onboard clients into Books Close right now, but you can't offboard them yet.

Sponsors
FutureView Systems - https://uqb.promo/bez
UNC - https://uqb.promo/unc


  • (00:00) - Welcome + Dan DeLong joins the podcast (and the matching shirts)
  • (01:01) - Tax-season chaos & the surprise IAS pricing timeline change
  • (04:57) - Clearing up what’s still free vs paid: ProAdvisor portal vs add-ons
  • (05:43) - Accelerate vs Books Close: what each add-on actually does
  • (07:14) - Hands-on with Intuit Accountant Suite: the new dashboard & widgets
  • (10:27) - Accelerate pricing breakdown: $149/month firm-wide (no per-user fee)
  • (14:47) - Books Close vs Books Review (and other tools): who it’s for
  • (27:13) - Client “Requests” messaging: asking questions on transactions
  • (29:47) - Game-changer feature: reconciling accounts from Books Close
  • (33:44) - How to Submit Beta Feedback (and What to Ask For)
  • (38:53) - Books Close Transaction Reviews: Attachments, Thresholds & Exclusions
  • (43:02) - Catching Automation Mistakes: Bank Rules & AI Auto-Posted Transactions
  • (46:03) - Unapplied Payments + Other “Coming Soon” Anomaly Checks
  • (52:16) - Pricing Breakdown + The Big Beta Problem: You Can’t Offboard Clients
  • (57:06) - Wrap-Up: YouTube Demos, Community Updates, and What’s Next

LINKS

Books Close Playbook: https://docs.google.com/document/d/1oM317NvTsBsdzyLqFYQv3sGj9R370Ldy/edit

Alicia’s current classes: 

Dan’s Links


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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Deep Dive: Let’s Make Sales Tax Less Taxing12 Feb 202600:26:24

Sales tax in QuickBooks Online is powerful — it tracks rates, recognizes tax holidays, and even handles economic nexus — but one wrong checkbox or a hidden shipping field can throw everything off. Alicia Katz Pollock breaks down the full sales tax workflow from setup to payment, revealing the three settings that have to line up perfectly and the common mistakes she finds in almost every year-end cleanup.

Sponsors
FutureView Systems - https://uqb.promo/bez
UNC - https://uqb.promo/unc


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (00:45) - Setting Up Sales Tax in QuickBooks Online
  • (01:36) - Understanding Sales Tax Liabilities
  • (05:27) - Configuring Products and Services for Sales Tax
  • (07:09) - Managing Customer Sales Tax Settings
  • (09:50) - Sales Tax Rate
  • (15:10) - Using the Sales Tax Center
  • (20:30) - Reconciling and Adjusting Sales Tax Payments
  • (22:34) - Handling Uncollectible Invoices and Special Cases
  • (24:09) - Third-Party Apps for Complex Sales Tax Needs
  • (24:39) - Conclusion and Further Learning Resources

LINKS

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


Sign up to Earmark to earn free CPE for listening to this podcast

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We’re STILL at Intuit Connect!05 Feb 202600:48:24

Alicia and Dan wrap up their three-part tour through the Intuit Connect Innovation Circle, covering everything from Intuit Enterprise Suite's construction-focused upgrades to MailChimp's QuickBooks integration and enhanced bill pay workflows. They discuss AI-powered project management tools, approval workflows that go seven layers deep, and how Credit Karma is now offering lending services directly within QuickBooks—plus why some features mentioned three months ago may have already launched (or been shelved entirely).


Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Introduction and Hosts' Banter
  • (00:45) - Intuit Connect Experience
  • (01:37) - Intuit Enterprise Suite for Construction
  • (03:24) - New Features in Intuit Enterprise Suite
  • (08:04) - Challenges and Solutions in Intuit Enterprise Suite
  • (13:55) - MailChimp Integration with QuickBooks
  • (23:40) - Customer Hub Overview
  • (28:02) - Exploring New Features in Online Bill Pay
  • (29:01) - AI and Machine Learning in Bill Processing
  • (32:29) - Bill Payment Speeds and Security Measures
  • (36:03) - Accountant Tools and Client Management
  • (39:46) - Recurring Invoices and Customer Dashboards
  • (41:11) - Lending Options and Financial Products
  • (45:52) - Upcoming Courses and Collaborations

LINKS

Customer Hubba-Hubba (our episode about the new Customer Hub: www.uqb.show/107

Alicia’s current classes: 

Dan’s Links


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

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Year-End QBO Cleanup 29 Jan 202600:27:14

Alicia walks through her systematic approach to year-end cleanup, explaining why many business owners' books contain errors that go unnoticed until tax time. She covers the most common trouble spots—from duplicate revenue in undeposited funds to improperly categorized transactions—and demonstrates how to use QuickBooks' built-in tools like the Reclassify feature and Report Options to fix problems at their source rather than just making adjusting journal entries. The episode emphasizes why proper cleanup matters: automations and banking feeds learn from past behavior, so correcting the underlying transactions prevents the same mistakes from recurring year after year.

Sponsors


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (00:25) - Year-End Cleanup for Tax Time
  • (02:30) - Importance of Accurate Bookkeeping
  • (04:32) - QuickBooks Tools for Cleanup
  • (14:49) - Reconciling Accounts Properly
  • (18:19) - Categorizing Transactions Correctly
  • (20:51) - Adjusting Inventory and Equity
  • (24:42) - Analyzing Reports for Anomalies
  • (26:03) - Conclusion and Class Promotion

Alicia’s current classes: 


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

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The Canny Can-Can22 Jan 202600:26:33

Alicia and Margie explore Intuit's Canny boards at intuit.canny.io, a powerful but underutilized platform where accountants can submit specific, actionable feedback directly to QuickBooks product managers and developers. They break down how to use the three available boards (bank feeds, modern view reports, and payroll), explain the difference between productive feedback and unproductive complaining, and reveal how the upvoting system helps prioritize which features get built. This transparency tool shows what's under review, what's planned, and what's already been released—but it needs more accountants to use it correctly to prove its value to Intuit.

Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Introduction and Hosts
  • (00:36) - Importance of Feedback
  • (01:24) - History of QuickBooks Feedback Systems
  • (02:01) - Current Feedback Methods
  • (03:04) - Feedback Processing and Action
  • (04:43) - Using Loom for Feedback
  • (06:36) - Introduction to Canny Boards
  • (10:14) - Navigating the Canny Boards
  • (17:59) - Submitting Effective Feedback
  • (19:13) - Encouragement to Use Canny Boards
  • (21:51) - Upcoming Events and Classes
  • (25:52) - Conclusion and Final Thoughts

LINKS

Check out Canny at intuit.canny.io

Alicia’s current classes: 

 Margie’s Free Class Friday:
www.akadian.com/lockerroom


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

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1099 Reasons to Love January 15 Jan 202600:42:36

Alicia breaks down everything accounting professionals need to know about filing 1099-NEC and 1099-MISC forms in QuickBooks Online for 2026. She covers who qualifies for a 1099, which payment methods require filing, how to use QBO's Contractor Center and automated filing tools, and why the $600 threshold is finally changing to $2,000 in 2027. Alicia also shares practical workarounds for common issues like material reimbursements, state filing requirements, and what to do when contractors don't return their W-9 forms.

Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (00:19) - Diving into 1099 Forms
  • (01:53) - Understanding 1099 Compliance
  • (04:43) - Different Types of 1099 Forms
  • (06:46) - QuickBooks and 1099 Management
  • (07:25) - W-9 Forms and Common Mistakes
  • (09:54) - Independent Contractors vs. Employees
  • (12:17) - Who Needs a 1099?
  • (16:39) - Payment Methods and 1099 Exemptions
  • (21:42) - Using QuickBooks for 1099 Filing
  • (28:07) - Filing and Correcting 1099s
  • (40:16) - Conclusion and Additional Resources

Alicia's Current Classes


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

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Now You Know; QuickBooks December 2025 Updates 08 Jan 202600:24:41

Alicia breaks down Intuit's December In the Know session, covering three major updates for accountants managing multiple clients and entities. She explains the new consolidated view and dynamic allocations in Intuit Enterprise Suite, walks through the Books Close beta feature that lets you work across client files from a single dashboard, and details the long-awaited realm consolidation tool that finally makes it possible to move up to 75 clients between QBO Accountant instances without the previous hassles.

  • (00:00) - Introduction to the Podcast
  • (01:28) - Upcoming Events and Webinars
  • (05:02) - Product Innovations and Updates
  • (12:54) - Realm Consolidation Explained
  • (21:15) - Personal Updates and Upcoming Classes
  • (24:21) - Conclusion and Farewell

LINKS

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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New Year, New Innovations!01 Jan 202600:44:07

Alicia and Dan kick off 2026 by diving into 27 pages of notes from Intuit Connect's Innovation Circle. They break down upcoming changes to bank feeds (including confidence indicators and MasterCard receipt capture), the new payroll agent that handles timesheets via text message, enhanced tax impoundment processes, and Intuit Intelligence's business analytics features. Most innovations are rolling out between spring 2026 and early 2027, with some already appearing in testing.

Sponsors
UNC - https://uqb.promo/unc


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (00:48) - QuickBooks Online Innovations
  • (01:44) - Bank Feed Enhancements
  • (06:56) - Client Requests and MasterCard Integration
  • (17:10) - Operational Software Hurdles Removed
  • (18:10) - Text-Based Payroll Management
  • (20:43) - Document Management and Employee Onboarding
  • (26:55) - Tax Impounding and Auto Filing
  • (33:45) - Intuit Intelligence and Business Analytics
  • (41:29) - Upcoming Classes and Events

LINKS

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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Christmas Gifts from Intuit!(Look What I Found Dec 2025)25 Dec 202500:27:02

Alicia runs through the latest QuickBooks Online updates rolling out this holiday season, from enhanced client request routing in the banking feed to the completely redesigned sales tax center. She covers new time tracking integrations, the text-based payroll agent, modern report improvements, and explains why toggling that sales tax checkbox doesn't actually change product taxability—a common source of reporting discrepancies that trips up many users.


Sponsors
Digits - https://uqb.promo/digits


  • (00:00) - Welcome to the Christmas Edition
  • (00:59) - QuickBooks Online: New Features and Improvements
  • (01:41) - Account and Settings Updates
  • (02:47) - Banking Feed Enhancements
  • (04:55) - QuickBooks Time Integration
  • (07:04) - Sales Tax Center
  • (15:40) - Modern Reports: New Features
  • (19:38) - Backup and Restore Utility
  • (22:19) - Payroll Agent and Time Tracking
  • (25:00) - Upcoming Classes and Final Thoughts

LINKS


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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How Sweet It Is: Intuit Accounting Suite18 Dec 202500:41:29

Sponsors
Digits - https://uqb.promo/digits


  • (00:00) - Welcome to The Unofficial QuickBooks Accountants Podcast
  • (02:31) - Deep Dive into Intuit Accountant Suite
  • (07:57) - Home Screen and Client Management
  • (16:50) - Client Insights and Custom Views
  • (23:16) - Books Close Feature
  • (32:33) - ProAdvisor Academy Enhancements
  • (37:18) - Wrapping Up and Upcoming Classes

LINKS

  Dan


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But How Do We REALLY Feel?11 Dec 202500:32:44

Alicia opens the floor to dozens of ProAdvisors, bookkeepers, and accounting professionals who answered one question at recent conferences: "If I could say one thing to Intuit, it would be..." From concerns about constant software changes and beta testing on live users, to fears about being abandoned as Intuit shifts focus to mid-market and AI, these unfiltered voices reveal the growing tension between a company chasing innovation and the community that built its foundation. The feedback ranges from gratitude to frustration, but one message comes through clearly: the ProAdvisors who made QuickBooks an industry leader are feeling left behind.

Sponsors
Digits - https://uqb.promo/digits


  • (00:00) - Introduction and Overview
  • (00:20) - Conference Recap and Key Questions
  • (01:07) - Personal Reflections and Gratitude
  • (02:15) - Addressing Criticism and Misconceptions
  • (04:58) - Feedback from the Community
  • (05:38) - AI and Future Features
  • (07:56) - Concerns About Software Stability
  • (09:35) - Call for Stability and Consistency
  • (11:13) - Viral Facebook Rant
  • (22:49) - ProAdvisors' Plea to Intuit
  • (27:54) - Positive Feedback and Gratitude
  • (31:27) - Upcoming Classes and Conclusion

Alicia’s upcoming classes: 

We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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What's New in QuickBooks: November In the Know Recap04 Dec 202500:14:15

Alicia recaps Intuit's November 20th "In the Know" webinar, covering the newly launched Intuit Accountant Suite (IAS) and its transition from QBO Accountant. She breaks down the platform's core features, pricing structure for the Accelerate version launching in 2027, and new firm management capabilities including sub-organizations and client consolidation tools. The episode also covers significant updates to the ProAdvisor program, which is evolving from annual certification compliance to a comprehensive firm-wide training system with new CAS learning pathways and team management features.

Sponsors
Digits - https://uqb.promo/digits


  • (00:00) - Introduction and Overview
  • (00:37) - ProAdvisor Community News
  • (01:15) - AI Innovations and Bank Feed Updates
  • (02:46) - Intuit Accountant Suite
  • (07:43) - ProAdvisor Program Evolution
  • (08:38) - New Resources and Tools

     
LINKS


We want to hear from you!

Send your questions and comments to us at unofficialquickbookspodcast@gmail.com.

Join our LinkedIn community at https://www.linkedin.com/groups/14630719/

Visit our YouTube Channel at https://www.youtube.com/@UnofficialQuickBooksPodcast?sub_confirmation=1 


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