Explorez tous les épisodes du podcast Under Construction: Renovating A Home, Redeeming An Industry

We are all human, so we think it’s important to share a very human element that comes inside of Big Fish Contracting, and that’s making mistakes. We strive for perfection, but we live in an imperfect world, and perfection is rarely achieved. However, we never lessen the standard here just because it can’t be attained. 

We’re diving into some of the mistakes we’ve made, including installing the wrong shingle colors on someone’s roof and accidentally ruining someone’s beloved tree. We also discuss the steps we have taken to make them right. Our conversation focuses on the importance of being honest, having clear communication, setting expectations, and taking full responsibility when mistakes do arise. 

We are always looking at how we can do better and how we can improve should a mistake happen. By resolving conflicts quickly and being transparent with our clients, we are able to continue to build trust and improve our practices to ensure high standards and customer satisfaction. 

In this episode, we cover; 

• Understanding that mistakes happen 
• Some examples of mistakes we have made and how we were able to make those right 
• The importance of communication and taking responsibility

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Ever wondered what it takes to keep a roofing project running smoothly? We sit down with Josh Gillingham, the lead expediter for Big Fish Contracting’s roofing crews. Josh shares his journey from working in various industrial sectors to joining our team. 

He discusses his crucial role in coordinating daily operations, ensuring efficient use of resources, and maintaining communication with homeowners during roofing projects. The conversation covers the logistics of roofing, from the challenges posed by weather to the intricate teamwork displayed by the crew. Josh also highlights the company’s dedication to customer satisfaction and the family-oriented environment we have here at Big Fish. 

In this episode, we cover: 

• Josh’s background and his role at Big Fish 
• Daily operations and interactions with homeowners 
• Weather challenges that may be faced and how we handle them 
• Preparing homeowners for their roofing projects to make things run smoothly
• Working for a family-oriented company

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Whether you're a homeowner or contractor, understanding roofing materials and warranties is crucial for long-lasting protection and value. In this episode, we're joined by Mark Lorenz, our trusted CertainTeed rep, to shed light on the top industry practices and products.

We delve into important topics such as sustainability, the importance of proper installation, and the benefits of extended warranties. Mark shares insights about the unique advantages CertainTeed offers, including their heavy product weight, superior sealant technology, and unmatched after-sales support. 

You will gain valuable knowledge about selecting the right roofing materials and understanding industry warranties, making this an essential episode for anyone considering a roofing project. 

In this episode, we cover: 

• Mark’s journey into the construction industry
• Understanding shingle manufacturing
• Exploring different shingle lines, including Landmark, Landmark Pro, and Northgate 
• Benefits of SPS Technology in shingles 
• Insurance and hailstorm protection 
• Shingle warranties 
• Why should you choose CertainTeed?

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

When you give us a call here at Big Fish Contracting, the friendly voice you hear is the lovely Tanya Weltzin. And since she is the voice of Big Fish, I thought it would be fun for our listeners to get to know her a bit better. Tanya dives into her background as a dancer and yoga instructor and the unexpected transition into the construction industry. She shares how her upbringing around construction, along with her energy and growth mindset have helped her excel in her role. Tanya also opens up about her experience being a woman and gaining respect in a male-dominated industry and her goals for continued growth.  

The conversation provides a behind-the-scenes look at Tanya's integral role in the company and her passion for fostering a strong community within Big Fish Contracting. Tune in to learn more about Tanya's story and how she has contributed to the team’s success.

In this episode, we cover: 

• Tanya’s journey from teaching dance to joining the construction industry
• Adapting to Big Fish Contracting 
• Her experience as a woman in a male-dominated industry 
• Tanya’s future goals 

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Please join us as we welcome Kelsey, our new project manager on her very first day at Big Fish Contracting. Kelsey brings a wealth of knowledge in home design and sales, and a ton of experience in her family’s business. During our conversation, Kelsey shares some of her goals, including building relationships, learning project management, and tackling new challenges like getting on roofs! We also touch on the unique experience of being a woman in the construction industry. 

In this episode, we chat about: 

Kelsey’s background and experience 

Her transition to Big Fish Contracting 

What it’s like to be a woman in in the construction industry

Kelsey’s goals at Big Fish 

Some fun rapid-fire questions

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

There is so much ground to cover on hail damage that we decided to make this a 2-part episode. In this continuation, we delve into the steps homeowners should take after a storm. This includes either calling a contractor for a free assessment or reaching out to your insurance company directly. It’s vital to remember that every insurance company has different procedures, so there should always be clear communication between the homeowner, contractor, and insurance adjuster.

Throughout the conversation, we also go over the differences between Replacement Cost Value and Actual Cash Value policies, and why you should know your policy type. A big takeaway from this episode is a reminder to select a trustworthy, local contractor and have a thorough understanding before proceeding with insurance claims. 

In this episode, we chat about: 

• Understanding insurance company procedures 
• Differences between insurance companies 
• An explanation of contingency agreements 
• Types of insurance policies 
• The importance of a detailed inspection 

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Are you unsure about how hailstorms can affect your home and the best steps to take if your house gets hit? I don’t know about you, but here in Wisconsin, it’s been a pretty stormy summer. We’ve had a lot of rain and hail, so it’s crucial to understand hail damage and how to manage it. In this episode, we explore how different sizes of hail can affect your home, outline the steps homeowners should follow after a hailstorm, and highlight the importance of a thorough damage assessment. We also cover the role of insurance claims, the rise of storm chasers, and why it’s essential to choose a reputable local roofing contractor. 

In this episode, we cover: 

• The different shapes and sizes of hail and how each can impact your home 

• Dealing with insurance companies and roofing contractors 

• Storm chasers - what they are and how they work 

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Welcome back! Today, we are tackling some of the questions you’ve asked us about contracting, renovations, roofing, and more. From what’s trending to our favorite renovation projects, we are answering it all right here. And if there is a question you have for us, feel free to reach out and we can answer it on the show for you! 

In this episode, we cover: 

• The rest of our summer plans 

• Colors that go best with peachy-colored bricks 

• Roofing and siding colors that are trending this summer 

• What our favorite part of the remodeling process is 

• The best remodeling projects we’ve done 

• Our favorite memories 

• The very first step in a renovation project

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Today, we have Chad Whelan, one of our team members who has been with Big Fish Contracting for over a decade. Chad is someone who values building relationships with customers over anything else, making him a huge asset to Big Fish. During the conversation, we discuss Chad’s transition from fitness management to working at Big Fish, what a typical day looks like for him, and some of his favorite projects.

Chad also shares insights on his approach to customer service, emphasizing the importance of building relationships and making sure customers have an excellent experience from start to finish.

In this episode, we cover:

• Chad’s journey from working in fitness to working at Big Fish

• Chad’s day-to-day at Big Fish

• What Chad finds most rewarding in his job and some of his favorite projects

• The biggest lesson Chad has learned over the years - under-promising and over-delivering

• Building relationships and community with customers

To contact Chad directly, you can give him a call at 414-581-6700 or send him an email at chad@bigfishcontracting.com

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

If you’re curious about what the whole process is like when it comes to remodeling your home, our guest has all of the insights you need. We are joined by Kevin, the sales and remodeling consultant at Big Fish Contracting.

Kevin shares his journey going from law enforcement to transitioning into the construction industry, highlighting his passion for helping homeowners transform their spaces. He discusses what the initial consultation will look like, as well as the importance of knowing the budget for your project.

He also provides valuable advice on preparing for a remodel, including having patience and a thorough plan. He also gives some typical starting prices for different remodeling projects from kitchens to bathrooms and even basements.

Kevin's goal is to make your home renovation experience go as smoothly and successfully as possible.

In this episode, we cover:

• Kevin’s journey from law enforcement to construction
• His favorite part of the renovation process
• What the sales process looks like for a home remodeling project
• Why it’s necessary to be open about your budget
• The design software Kevin’s uses and how it benefits the customer
• The general starting costs of different home projects
• Remembering to be patient - home renovation projects are a process

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To contact Kevin directly, you can call him at 262-289-8737

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Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Back by popular demand, we are welcoming back Paul Unferth, our resident window expert. During our conversation, we dive into the detailed process involved when a customer contacts Big Fish Contracting for window services. From the initial call to the final installation, Paul discusses key steps, common questions, and considerations for homeowners, whether they need new windows or simply an assessment.

In this episode, we cover:

• The window installation process
• The initial consultation with the homeowner
• Assessing window needs and costs
• Providing estimates and options

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Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

Connect with Paul directly - Paul@bigfishcontracting.com

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

We are welcoming back Heather Henry from Realty Executives. Heather is sharing her 20 year journey in the real estate industry, beginning with when she moved to Wisconsin and had to build her clientele from scratch (before the internet and cell phones!)

Heather explains the importance of building genuine relationships with her clients and tells us a story of one past client that has truly impacted her.

She offers valuable insights on the best and worst times to buy and sell a home, how to prepare a home to sell, and the importance of picking the right realtor.

In this episode, we cover:

• How Heather and Erik connected
• The change in real estate over the past 20 years
• Why Heather decided to go into real estate
• What Heather has learned during her time as a real estate agent
• The importance of building relationships when selling someone’s home
• When the best and worst times are to buy or list a home
• Should you do updates before putting your house on the market or adjust the price instead?
• The most attractive thing to a buyer when they are looking for a home
• Choosing the right realtor

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

If you’re looking for a realtor in the Hartland, WI area, you can connect with Heather at her website or reach them at 262-617-2725.

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To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

On today’s episode, we are speaking with Heather Henry, a realtor with 23 years of experience. During our conversation, Heather discusses the importance of trust and transparency when it comes to not only finding the right realtor, but the right contractor as well. She explains why you need to choose a reliable, professional, and empathetic partner when working on your home renovation projects.

Heather talks about the process she went through when it came to her own home renovation, and why she ended up choosing Big Fish Contracting. She also shares her personal experience working with Big Fish, how satisfied she felt with her choices for both window and door replacements, and how those renovations impacted her home’s insulation and overall comfort.

In this episode, we cover:

• The process Heather went through when finding a contractor for her home, and why she ultimately decided to go with Big Fish Contracting

• Heather’s personal experience working with Big Fish Contracting

• The value of transparency and trust when choosing a contractor

• What Heather had done to her home and why she’s happy with the choices she made

If you’re looking for a realtor in the Hartland, WI area, you can connect with Heather at her website or reach them at 262-617-2725.

Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

When it comes to budgeting for your home renovation projects, there can be a lot of different factors that determine the cost. From the size of your house and the pitch of your roof to the type of shingles you choose, every decision plays a critical role in determining the overall budget of your project.

In this episode, we unpack some of our biggest budgeting tips, including the importance of planning for any unexpected costs. Even the most experienced contractors may find unforeseen issues behind walls, so having some sort of contingency fund is absolutely essential.

We also discuss the significance of having open and honest conversations with your contractor. Sharing with them your budget and priorities is crucial to making informed decisions during the renovation process.

Investing in your home isn’t just about the numbers, it’s about the value and enjoyment that come from these projects, so it’s important to make sure that when you spend money on your home renovation projects, you are creating a space that that you will love.

In this episode, we cover:

• Factors that can impact the cost of your home renovation projects
• How materials, including roofing types and window choices, can affect project cots
• Budgeting for unexpected expenses
• Having honest discussions with your contractors
• The long-term value of home renovations

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Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

What are the key indicators to consider when it comes to deciding if you need a new roof? Are there any signs that you should look at to determine if it needs a complete overhaul or just a minor repair? We are uncovering that and more in today’s episode.

From the lifespan of different types of roofs to the factors that can affect their longevity, we explore how technology has transformed roofing materials and what that means for homeowners.

We also break down how to decide when you should repair your roof versus when you should replace it, and why repairs might not always be the best option. Learn how environmental factors, including trees, sun exposure, and storms can impact the health of your roof.

Plus, find out how to take advantage of our complimentary roof assessments and get a chance to win a free roof in 2024!

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In this episode, we chat about:

• The typical life span of a roof
• Deciding between roof repair and replacement
• Factors that influence roof wear
• Aesthetic choices and roofing materials
• How to get a full roof assessment

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Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

When it comes to reducing our energy bills, the type of windows we choose plays a pivotal role. And since there’s so much that can be covered when it comes to windows, our window and door expert, Paul Unferth, is back today to talk about the different styles of windows, including double-hung, casement, and awning.

Paul dives into the importance of understanding the energy efficiency of windows, and how air infiltration ratings and u-values are critical factors to consider. Additionally, Paul discusses a common issue of condensation seen in colder climates, and how different window types can mitigate this problem.

If you’re looking for more information on the different types of windows, you can go directly to the window manufacturer’s websites, as well as give us a call and we would be happy to help so you can make the most informed decision for your home!

In this episode, we chat about:

• The different styles of windows
• The most popular style of window
• Grid style and efficiency
• The impact of Energy Star-rated windows
• Condensation and the comfort level on new windows

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Connect with Paul directly - Paul@bigfishcontracting.com

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Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Windows are not only a huge investment, but they are one of the most important parts of your home. And depending on the type of window you choose for your home can significantly impact not just the aesthetics, but also the durability and maintenance involved.

In this episode, we chat with Paul Unferth, the window and door specialist here at Big Fish Contracting. We discuss the main window brands we use, including Pella, Andersen, and Marvin, as well as the differences between clad wood, fiberglass, and vinyl windows. We also delve into the distinction between replacement and new construction windows, and how they differ in installation methods.

Our hope through this episode is that it helps you when choosing the right window for your next home remodeling project.

In this episode, we cover:

• The main brands of windows we use at Big Fish Contracting
• The different types of window materials
• Trends we are seeing in customer window choices
• Replacement windows vs. new construction windows

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Enter to win a FREE roof!

*must be within 50 miles of the Big Fish Contracting home office in Colgate, WI; terms and conditions apply

‌

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com

‌

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

If you haven’t heard of the term “ice damming” before, you’ve probably at least experienced it because it’s a common issue many homeowners face during the winter months. Basically, ice damming occurs when heat is lost from the house, causing snow on the roof to melt and then refreeze at the gutter line, which is unheated. Ice damming is typically a concern once the water starts to infiltrate the interior of a house.

While this can be a huge concern for homeowners, it’s important to remember that ice damming, while inconvenient, is not a life-threatening emergency. It is fixable.

During this episode, we are sharing both short-term and long-term solutions, including roof raking, using calcium, and using EdgeMelt which is a heat cable system.

And if you’re looking to prevent ice damming, feel free to give us a call. We will come out to your property and evaluate any kind of ice damming that’s occurring, and we also do a lot to help minimize the risk of any sort of leaking in the future.

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In this episode, we chat about:

• What ice damming is
• Why it happens and where it typically occurs
• Solutions to ice damming, both long-term and short-term
• How we can help minimize ice damming occurring in the future

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To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

Check out our blog

Wondering when is the best time to get started on your home renovation plans? We’ve got you covered! From roofing and siding to windows and remodeling, we discuss what homeowners can expect when considering these projects.

We are giving you valuable insights on when to start each type of project, as well as the importance of planning early to ensure you are able to get on the schedule. Our aim is to guide you through the process of transforming your home.

In addition, we are sharing our personal and professional goals for the year, and a glimpse into what the Big Fish 2024 calendar is looking like. So, whether your project is big or small, we encourage you to reach out, and as always, we promise you our commitment to quality workmanship and customer satisfaction. Give us a call and let’s make your home improvement dreams a reality!

In this episode, we chat about:

• Our reflection on the new year

• Business and personal goals

• Planning for your home renovation and when to schedule each project

• What to expect with your home renovation projects

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To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com.

You can also follow us on our social channels:

Big Fish Contracting Instagram

Big Fish Contracting Facebook

As we reflect on 2023, we are reminded of the incredible year Big Fish Contracting had! In fact, we successfully completed over 500 roofing projects, more than 100 siding projects, and roughly 2 dozen remodels! While it was a ton of work, the rewarding outcomes make it worthwhile. We feel truly blessed as a contracting company that we were able to stay busy well into December.

In addition to our achievements as a company, we also celebrated some personal milestones as well. Erik welcomed his very first grandchild, Tanya celebrated her 40th birthday, and Tanya caught a huge fish while on vacation!

Join us as we revisit our favorite memories from 2023, highlight some of our favorite projects we worked on, and share our predictions for what we think will be trending in 2024.

In this episode, we chat about: 

• Some incredible stats from 2023 

• Our favorite work memories 

• Our most cherished personal memories 

• The most exciting projects we had the opportunity to work on 

• What we see moving forward in 2024

Enter our 2024 free roof giveaway! ​​

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com. 

You can also follow us on our social channels: 

Big Fish Contracting Instagram 

Big Fish Contracting Facebook 

Our Project Map: https://www.bigfishcontracting.com/project-map/ 

Check out one of our favorite projects of the year!

Are you considering DIY projects for your home? Perhaps you’re looking for a contractor, but not sure how to find the best one. Well, you’re in the right place! Welcome to Under Construction: Renovating A Home, Redeeming An Industry: your ultimate guide to home improvement tips — whether you’re DIYing or working with a contractor.

This podcast has just been a mere thought for a long time now, and we are thrilled to finally bring it to fruition. In this first episode, we give some insight about ourselves, both professionally and personally. We also discuss our hopes for the show, topics we’re eager to explore, and some exciting giveaways that are to come!  

Enter our 2024 free roof giveaway!

To connect with Big Fish Contracting, you can check out our website at www.bigfishcontracting.com. 

You can also follow us on our social channels: 

Big Fish Contracting Instagram 

Big Fish Contracting Facebook