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Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. In this episode, hosts Al Elliott and Leanne Elliott are joined by Matthew Hook and Caroline Keylock, co-founders of Look Up, a storytelling consultancy that helps companies clarify big problems and align culture. If your business is scaling, you might be falling into the "Founder’s Trap." In the early days, a founder's story, passion, and personal brand are your greatest assets to win investors, land initial customers, and stand out. But as you grow, relying solely on one person’s narrative can bottleneck decisions, burn out the founder, and devalue your business. Matthew and Caroline unpack how to transition a business narrative from founder-centric to team-owned, why values fail when launched top-down, and what investors really look for when evaluating scalability. 🔥 What We Cover in This Episode The Founder's Trap Explained How the origin story that got you started can eventually constrain your team, create operational bottlenecks, and cap your company's growth potential. Why Main Character Energy Backfires The fine line between healthy entrepreneurial drive and creating a cult-like dependency where employees feel powerless without the founder in the room. Values Don't Spread, Stories Do Why corporate values written behind closed doors fail, and how collaborative storytelling builds an authentic, scalable workplace culture. The Investor’s Perspective on Concentration Why relying on one key personality reduces company valuation and limits exit opportunities. Practical Steps to Step Back Practical strategies for founders to evolve their role, empower senior leadership, and test if the business can thrive without them. 💡 Top Takeaways for Leaders 1. A business that depends on one person's story is worth less. Investors and acquirers fear concentration above all else. If your operations, sales, and reputation rely entirely on you, your business valuation drops. 2. Sketch what it takes for your business to exist without you. Test your current story landscape. Do you have storytellers at multiple layers in your organization, or does every pitch require the founder in the room? 3. Build a story with your team, don't launch it at them. Documented values fail when they don't reflect daily reality on the ground. Culture needs to be organic, collaborative, and continually reframed as you grow. 🔗 Guest Links Matthew Hook LinkedIn: https://www.linkedin.com/in/matthewhook/ Caroline Keylock LinkedIn: linkedin.com/in/caroline-keylock-02254314 Look Up Website: ⁠www.wearelookup.com 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture! Brought to you by the HubSpot Podcast Network, the audio destination for business professionals. This week, Al and Leanne are joined by friend of the show Dr. Jake Tuber to evaluate a major tech company's layoff announcement, unpack high-stakes safety concerns in A.I., and examine the true economic cost of toxic workers. 🔥 Stories covered A tech company announces 660 layoffs: What does the CEO’s memo tell us? The company has announced it is cutting approximately 660 jobs (about 7% of its workforce). The CEO released a detailed memo explaining that the move is driven by a strategic pivot toward customer outcomes and AI, flattening management layers, and creating agile teams—rather than direct AI productivity replacements or simple cost-cutting. The team breaks down the public memo and gives their verdict on how these layoffs are being managed. But WHO IS IT???? Leanne reveals all OpenAI safety insider quits over broken culture David Robinson, a safety report lead at OpenAI for three and a half years, has resigned and gone public in The Atlantic, claiming the company's "iterative deployment" culture is broken. He warns that a move-fast-and-break-things mindset is dangerous when applied to powerful AI systems, comparing the required safety mindset to nuclear power plants and commercial aviation. Source: https://techcrunch.com/2026/10/03/openai-safety-employee-resigns-claiming-the-companys-culture-is-broken/ 🧠 Truth or Lie: Should you chase A-players or eliminate toxic workers first? Conventional wisdom tells leaders to spend their time and resources hunting for top-tier "A-players". However, a landmark 10-year study analyzing over 58,000 workers reveals that avoiding or removing a toxic employee saves an organization roughly $12,500—more than double the economic value generated by upgrading an average worker to a top 1% star performer ($5,300). Read the full study here: https://dash.harvard.edu/entities/publication/73120379-08e0-6bd4-e053-0100007fdf3b 💬 Workplace Surgery This week, Dr. Jake Tuber joins Al and Leanne to answer three pressing listener questions: • Burnout & Small Business: What do you do when the small business you've built is physical, consuming 60-hour weeks, and burning you out? • Autonomy vs. Island Feeling: How do you support a team that feels "on an island" without overcorrecting into micromanagement? • AI Performance: How do leaders know if AI is genuinely improving team quality or just helping produce mediocre work faster? 📘 Want to upgrade your leadership game? Dr. Jake Tuber’s new book The Deliberate Manager is almost here! Head over to https://www.deliberatemanager.com/ to take the free manager assessment tool and pre-order your copy today. More from Dr. Jake Tuber • Website: workwise.substack.com • LinkedIn: linkedin.com/in/jaketuber • Assessment & Book: https://www.deliberatemanager.com/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week we explore how to build a team that can disagree safely before things blow up, what to do when tension boils over, and how to create a culture of "tolerance by design." We are joined by two guests who disagree on almost everything: Steve Baker (former Conservative minister, Brexit negotiator, and aerospace/software engineer) and Paul Dolan (Professor of Behavioural Science at the London School of Economics and author). Despite their political differences, they teamed up during COVID lockdowns and founded The Provocation People, a consultancy helping organisations break out of groupthink. What We Cover in This Episode Why Silence is More Dangerous Than a Row Companies like Kodak, Blockbuster, and HBOS fell victim to groupthink, proving that a quiet room where everyone nods along is actually a major red flag. The Question Every Leader Should Ask Steve shares the exact question he used to close meetings: "Has anything not been said because it would be inconvenient to me?" How to Handle Dissent Employees watch how you treat dissenters outside of meetings rather than inside them, making real-world follow-through essential. Hiring for Culture Fit vs. Culture Challenge Hiring for "culture fit" often leads to hiring for agreement, whereas leaders should focus on introducing true diversity of thought. The EMBRACE Framework Paul breaks down his 7-part checklist to design tolerance into your workplace culture—covering Environment, Mistakes, Bonding, Reason, Affect, Collection, and Exposure. De-escalation & Psychology Learn what happens to your physiology when conflict erupts, why managing your blood pressure comes first, and how to rebuild trust after a blowout. Guest Links & Resources Fighting for a Free Future (Steve Baker's Newsletter) https://www.fightingforafreefuture.com/ Steve Baker on LinkedIn https://www.linkedin.com/in/stevebakerfrsa/ Beliefism by Paul Dolan https://www.amazon.co.uk/Beliefism-discriminate-against-disagree-difference/dp/0349128693/ Paul Dolan on LinkedIn https://www.linkedin.com/in/paul-dolan-a018691b/ The Provocation People https://www.theprovocationpeople.com/ Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we dive into viral interview etiquette, ultra-fast AI tools for work triage, workplace beekeeping, the science of first impressions, and answer your burning workplace surgery questions. 🚀 Special Announcement: Cornerstone Launch Before we jump into the news, Al and Leanne share an exciting update about the launch of Cornerstone! Be sure to register your interest and join the waitlist via our Tally form: • Register for Cornerstone: https://tally.so/r/BzDXKY 🔥 Stories covered 1. The "Iced Coffee War of 2026": Gen Z interview etiquette or arbitrary rules? A viral TikTok from recruiter Caitlin Wehniainen sparks an international debate: is bringing an iced coffee to a job interview unprofessional, or does rejecting a candidate over a beverage highlight everything wrong with modern hiring? We break down the generational dynamics, power imbalances in hiring, and the psychological concept of "deflection of anxiety". • Source: CNBC (https://www.cnbc.com/2026/09/25/iced-coffee-job-interview.html) • TikTok original: @caitlinrecruiter (https://www.tiktok.com/@caitlinrecruiter/video/7686166507759455501) 2. Meet Jev: The ultra-fast "System 1" AI classifier Unlike ChatGPT or Claude, Jev isn't a conversational chatbot or code generator. Co-created by a co-inventor of ChatGPT, Jev is an API-based tool designed specifically for fast, structured decision-making, triage, and noise reduction—handling inbox management, survey filtering, and real-time meeting prompts. • Learn more & nerd out: Book a call with Al! 3. Is beekeeping the new employee wellbeing trend? Forget webinars and gym memberships—employers are installing hives and sending staff to apiaries for "experiential depth" and connection to nature. We discuss whether hands-on wellbeing actually helps, or if it risks becoming another form of "forced fun" masking deeper workload issues. • Source: HR Magazine (https://www.hrmagazine.co.uk/content/news/is-beekeeping-the-latest-employee-wellbeing-trend) 🧠 Truth or Lie: Does it really take seven seconds to make a first impression? From Malcolm Gladwell’s Blink to leadership experts, the idea of the seven-second rule is widely accepted. We examine the psychological research on speed versus accuracy—revealing how facial judgements occur in as little as 34 milliseconds, but why true accuracy actually takes about 60 seconds. 💬 Workplace Surgery This week, we answer three listener questions: • Replacing a legendary manager: How to step into a GM role and establish authority when taking over from a leader who has been there for decades. • Mission vs. Manipulation: Where is the line between inspiring employees with purpose and using company mission to guilt them into overworking? • Targeting low engagement: When one team in a survey scores drastically lower than the rest, is the manager automatically to blame? 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. In this episode, we are joined by employment solicitor advocate Roy Magara, founder of Magara Law, to uncover what every founder, manager, and HR leader needs to know about avoiding costly employment tribunals, building proper HR architecture, and handling workplace grievances before they blow up. 🔥 Topics covered in this episode Prevention over cure: Why an employee handbook sitting on SharePoint is useless if nobody actually follows it when something goes wrong. Contracts, policies and handbooks: Where founders should start when setting up their legal architecture as the team grows. The first hour of a problem: Roy’s three-step framework (Preserve, Assess, Plan) to protect the business and safeguard documentation when a grievance is raised. The drama of fabricated evidence: A wild real-life tribunal case where fake disciplinary minutes were exposed by a secret recording. In-house resolution vs. calling in the lawyers: When you can resolve issues internally and the exact moment you need to pick up the phone to an employment lawyer. Emerging employment risks: The rise of neurodiversity-related discrimination claims, upcoming legislative threshold changes, and AI interview tools gone wrong. Tribunal vs. mediation vs. conciliation: The differences between these processes and why early workplace mediation can save you tens of thousands of pounds. Guest Links Roy Magara (LinkedIn): https://www.linkedin.com/in/roymagara/ Magara Law: https://www.magaralaw.co.uk/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, guest host Bill Yost joins Al and Leanne to dive into Meta’s management U-turn, whether purpose truly makes employees work harder, and how to navigate the modern job market and workplace surveys. 🔥 Stories covered Meta asks employees to become managers again Meta spent the past year stripping out middle management and pushing flatter, leaner teams. Now, it's asking some Applied AI employees to step back into management roles. • Meta reassigned ~7,000 employees into its Applied AI division and is now asking former managers to opt back into management. • The move reflects a tension between pushing ultra-lean, AI-driven org structures and the reality that coordination, coaching, and leadership are still needed. • Is AI making managers obsolete, or does it make human judgment and leadership even more crucial? Source: https://www.businessinsider.com/meta-asks-some-ai-employees-to-become-managers-again-2026-9 The Great Compliance: Workers back down in 2026 Recent survey data shows a shifting power dynamic between employers and workers. • Only 7% of employees say they would quit over a mandatory RTO policy, down from 51% in 2025. • 73% expect employers to expand surveillance tools to enforce accountability. • As control tightens and job market fears linger, what happens to long-term trust and engagement? Trolling AI interviewers Candidate Graham Zip went viral on TikTok after introducing himself as "Chick Bongo" during an automated AI job screen, proving human humor and creativity are alive and well. 🧠 Truth or Lie: Does purpose make us work harder? We put the popular claim that "purpose drives performance" to the test. • The For case: Meta-analyses show meaningful work drives positive attitudes, organizational citizenship behaviors (going the extra mile), and overall performance. • The Against case: Deep purpose can lead to the "dark side of meaningful work," where employers exploit worker commitment, leading to high burnout, compassion fatigue, and existential labor. • The Verdict: True — with a warning! Purpose boosts effort, but it cannot replace fair pay, security, and well-being safeguards. 💬 Workplace Surgery with Bill Yost • Are engagement surveys actually anonymous, and can honest feedback bite you? • Has getting a tech interview completely changed, and what works now? • Does posting consistently on LinkedIn still matter? Connect with Bill Yost LinkedIn: https://www.linkedin.com/in/billyost/ Website: https://billyost.com/ Cookies Worth Sharon: https://cookiesworthsharon.com/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. Are personality tests like MBTI actually helping your organisation, or are they just workplace horoscopes with better branding? In this Thursday episode, chartered occupational psychologist Leanne Elliott and business owner Al Elliott sit down with personality psychologist Nikita Mikhailov, co-author of Personality: A User's Guide, to uncover the truth about psychometrics at work. From the dark history of early personality testing to why popular tools like MBTI refuse to die, Nikita shares why most off-the-shelf assessments only measure your own self-narrative, and how to actually use behavioural insights to build better teams. Topics covered: The "Self-Awareness Cake" Why personality consists of multiple layers: what you like, what you do, how you react under stress, and who you aspire to be. The Dark History & Origins of Psychometrics How early testing was tied to eugenics, and how Myers-Briggs (MBTI) percolated through corporate America despite being 80+ years old. Utilitarian Validity Why "feral constructs" like MBTI and DISC remain popular even when academic evidence is thin—and the real value they bring to team dynamic conversations. Psychopathy & Context at Work Why a "psychopath" in your office might just be a nice person in a cutthroat, highly incentivized environment. Rethinking Personality in Hiring Why using off-the-shelf personality tests to hire salespeople can backfire, and why you should hire for the specific business problem instead. Three Rules for Personality at Work Embracing complementary strengths, leading with curiosity over assumptions, and understanding that real change takes time. Guest Links Nikita Mikhailov: https://www.linkedin.com/in/nikitamikhailov Goodness of Psychology Ltd: https://goodnessofpsychology.com/ Psychometrics Market (YouTube): https://www.youtube.com/@PsychometricsMarket Juliette Alban-Metcalfe Episode: https://truthliesandwork.com/guests/juliette-alban-metcalfe/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, Chartered Occupational AND Coaching Psychologist Nicole Williams joins Al and Leanne to look at 1980s jobs replaced by technology, discuss nudging out low performers, analyse the psychology of workplace friendships, and solve tricky workplace surgery dilemmas! 🔥 Stories covered AI, automation, and 11 jobs that vanished since the 1980s Are you worried AI is coming for your job, or is it just the next step in technological innovation? Inspired by Matthew Moore's article in HELLO!, Leanne tests Al and Nicole on 11 jobs that were common in the 1980s but have almost completely disappeared—from elevator operators to paste-up artists and audio typists. Source: https://www.hellomagazine.com/news/922725/everyday-jobs-1980s-entirely-vanished/ The 5-step "nudge": Is quiet firing performing employees smart strategy or lazy leadership? Is the hardest person to fire an employee doing their absolute best? A viral post on X suggests a 5-step process to nudge out workers instead of having tough conversations. The team breaks down whether this is a clever management approach or a sneaky way to avoid accountability. 🧠 Truth or Lie: Are workplace friendships actually a good idea? Do close-knit teams perform better, or do work friendships turn into toxic cliques? Nicole Williams dives into the psychological research to reveal whether having a work bestie helps or hurts team dynamics. References: • Grossman, R., Nolan, K., Rosch, Z., Mazer, D., & Salas, E. (2022). The team cohesion-performance relationship: A meta-analysis exploring measurement approaches and the changing team landscape. Organizational Psychology Review, 12(2), 181–238. • Methot, J. R., LePine, J. A., Podsakoff, N. P., & Christian, J. S. (2016). Are workplace friendships a mixed blessing? Exploring tradeoffs of multiplex relationships and their associations with job performance. Personnel Psychology, 69(2), 311–355. • Ren, H., Gray, B., & Harrison, D. A. (2015). Triggering faultline effects in teams: The importance of bridging friendship ties and breaching animosity ties. Organization Science, 26(2), 390–404. • Zhang, Y., & Chen, H. (2023). How surface-level and deep-level faultlines influence team performance through subgroup formation and team interaction quality: A meta-analytic review. Management and Organization Review, 19, 876–909. 💬 Workplace Surgery This week the team answers two pressingly uncomfortable questions: • What are the biggest red flags of a toxic workplace? • Why does my colleague seem to hate me for no reason? ⭐ Guest Host Nicole Williams (Chartered Occupational & Coaching Psychologist) • LinkedIn: https://www.linkedin.com/in/nicolewilliamsorganisationalpsychology/ • Bio Link: https://bio.link/nwop 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

A bad hire costs a small business close to £14,000. Yet when recruitment goes wrong, business owners rarely blame technology. Instead, they blame rushed decisions, poor judgement, and a sudden flood of generic, AI-generated applications. So, does A.I. actually improve recruitment, or does it just make the same hiring mistakes faster? In this LIVE Thursday episode, hosts Al Elliott and Leanne Elliott sit down with assessment science experts Kate Young and Ben Hawkes, co-founders of The Hiring Science Studio. Together, they break down how small businesses can safely navigate AI in hiring, spot hidden algorithmic bias, and protect their bottom line. What We Cover The Real Cost of Bad Hires Why small business owners rush interviews and end up paying the ultimate financial price. The AI Application Flood How candidates use ChatGPT to polish CVs, and what business owners should actually screen for instead. Where AI Earns Its Place Sensible, low-risk uses of AI that save time without sacrificing human quality. 5 To-Dos & 3 To-Never-Dos The ultimate rules for using AI in small business recruitment. Auditing Your Process How to perform a quick, realistic check on your existing hiring tools without needing an expensive compliance team. Guests Kate Young Co-founder of The Hiring Science Studio. Former Head of People Science at Sapia.ai, with over 20 years of experience designing hiring processes for FTSE 100 companies and UK government departments. Website: https://www.thehiringsciencestudio.com LinkedIn: https://www.linkedin.com/in/kate-young-1359483/ Ben Hawkes Co-founder of The Hiring Science Studio and founder of TAPnet. Expert in recruitment governance and transforming global talent assessment. Website: https://www.thehiringsciencestudio.com LinkedIn: https://www.linkedin.com/in/benhawkes/ Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, guest host Danny Wareham (organisational psychologist and author of Constellation Leadership: Reimagined for a Connected Age) joins Al and Leanne Elliott to break down the science of work, debunk popular workplace myths, and solve real listener dilemmas. 🔥 Stories covered Technostress and the Digital Mindfulness Scale Leanne shares new research from the University of Nottingham revealing the concept of "technostress" and how the Digital Mindfulness Scale measures intention, attention, and attitude to protect employees from exhaustion and burnout. Source: https://www.nottingham.ac.uk/news/mindful-use-of-digital-technology-could-reduce-workplace-burnout-study-finds Executive Instagram: How much should leaders share? Al explores the line between being human and being the boss on social media. Using Kelvin Kao’s article on the dangers of oversharing and the concept of "discerned disclosure," we look at how to build real trust with your team without dumping unprocessed stress on them. Source: https://www.channelnewsasia.com/today/voices/oversharing-boss-workplace-boundary-leadership-trust-social-media-6318726 🧠 Truth or Lie: Does returning to office actually improve collaboration? Danny Wareham dives into the research behind Return-To-Office pushes from companies like Amazon, Disney, and John Lewis. Does forcing people back to the desk genuinely drive teamwork, or is collaboration just an excuse for management control? Research mentioned:Brucks, M. S., & Levav, J. (2022). Virtual communication curbs creative idea generation. Nature, 605, 108–112. Bloom, N., Han, R., & Liang, J. (2024). Hybrid working from home improves retention without damaging performance. Nature, 630, 920–925. Yang, L., Holtz, D., Jaffe, S., et al. (2022). The effects of remote work on collaboration among information workers. Nature Human Behaviour, 6, 43–54. Schwenk, C. R. (1990). Effects of devil's advocacy and dialectical inquiry on decision making: A meta-analysis. Organizational Behavior and Human Decision Processes, 47, 161–176. 💬 Workplace Surgery This week we answer three pressing workplace dilemmas: • My former nightmare boss now reports to me • I think I've become the bottleneck in my own team • Does culture really matter if people are doing a good job? More from Danny Wareham • Website: https://dannywareham.co.uk • LinkedIn: https://www.linkedin.com/in/danny-wareham 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

How you deliver news to your team has a huge impact on how they react. Whether it's bad news and you want to allay fears, or good news and you want everyone to be excited - the very best way to do this is with a story. In this episode, professional storyteller and Moth host Corey Rosen explains why the way you deliver information matters more than the information itself, and how a single story once saved a company from the inside out. Corey should know: his career started at Industrial Light & Magic, where he accidentally erased Harrison Ford's ear from a Star Wars film, before he went on to work on Jurassic Park, the Star Wars prequels, and Jim Henson Productions. Corey shares the moment his old boss, legendary stop-motion animator Phil Tippett, called an all-hands meeting everyone assumed meant layoffs, and instead told a story that changed the entire mood of the room. Al and Leanne dig into why bullet points make people forget, why stories make people remember, and exactly when a leader should reach for a story instead of just giving the answer. Key Takeaways: How You Deliver News Matters: The same information can create fear or buy-in depending on whether it's delivered as data or as a story. Lead Change With the Why: Before rolling out something new, start with the story behind the decision, not the announcement itself, so people come with you instead of resisting. Know When to Skip the Story: If someone just wants a status update, give them the status update. Save story for moments that need real understanding or buy-in. Facts Fade, Stories Stick: Information delivered as a story activates more of the brain and is far more likely to be remembered and repeated. Connect with Corey Rosen: – Website: https://www.yourstorywelltold.com – Book: A Story for Everything Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week on This Week in Work, we explore AI for mental health, annual leave trends, and progressive workplace policies, plus dive into sleep research and take on your workplace surgery questions. 🔥 Stories covered AI for Overthinkers Psychologists in Berlin have launched Mindflex, a psychological AI designed around Acceptance and Commitment Therapy (ACT) to support the 73% of young adults who overthink. Is an AI companion reaching out to check on you a breakthrough or a threat to real human connection? Source: https://www.einpresswire.com/article/939689893/berlin-psychologists-launch-mindflex-a-psychological-ai-for-the-73-percent-of-young-adults-who-overthink The "Holiday Hoarding" Crisis With half of UK workers failing to use their full holiday entitlement due to job insecurity and workload pressure, holiday hoarding is driving massive year-end burnout. We explore why leaders need to evaluate performance based on output rather than hours logged. Source: https://www.fastcompany.com/91589261/holiday-hoarding-is-a-workplace-crisis Gail’s Menopause Action Plan Ahead of upcoming UK employment legislation, Gail’s Bakery is breaking workplace taboos by introducing menopause action plans and 24/7 digital GP access for employees across its 200 locations. Source: https://www.thetimes.com/business/companies-markets/article/gails-menopause-plan-djlnj706k 🧠 Truth or Lie: Can You Bank Sleep? Can you deposit extra hours of sleep before a hectic week or long trip and withdraw them when you need them? Leanne breaks down the science—from 2009 US Army studies to new research challenging the piggy bank model. Sleep research sources: https://sleepdebtcalc.com/blog/can-you-bank-sleep-before-a-busy-week https://sleepdebtcalc.com/blog/weekend-sleep-catchup Klerman, E. B., Banks, S., & Roenneberg, T. (2025). Con: sleep is a credit card, not a piggy bank. SLEEPJ, 48(12), zsaf251. Thompson, M. A., Jones, C. B., & Thornburg, C. J. (2017). Sleep banking. Mil Rev, 97(1), 91-97. 💬 Workplace Surgery This week we answer three listener questions: "I manage a fully remote team and I’m struggling with something I never really had in an office. I can see whether work gets delivered, but I can’t easily tell who’s overloaded, who’s coasting, or who might quietly be struggling. How do you get proper visibility of a remote team without turning into a micromanager?" "I run a growing business and I’ve started noticing signs that some people are stretched. How do you work out whether burnout is an individual issue or a business design problem?" "A guy on my team has been blocking out a couple of hours every afternoon with fake meetings because whenever he puts 'focus time' in his calendar, people book over it. My manager has now asked me which client he keeps meeting with. Do I tell my manager what’s going on?" 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Can you really go through the rest of your life without ever getting into another fight or argument? n this episode, trial lawyer turned professional peacemaker Doug Noll explains how "affect labeling" and nervous system leadership can de-escalate even the most explosive conflict - from maximum-security prisons to corporate boardrooms. Doug shares the fascinating neuroscience behind why conventional active listening fails, how to calm a dysregulated brain in 90 seconds, and why empathy is a critical leadership capability rather than a "soft skill." Key Takeaways: Nervous System Leadership: Conflicts worsen when leaders fail to realize they are managing dysregulated threat responses rather than rational actors. The 90-Second Rule: Naming someone's underlying emotions directly ("You are angry," "You feel disrespected") activates the prefrontal cortex and calms negative emotional centers in under 90 seconds. Avoid "I" Statements & Questions: Asking questions or using "I" statements forces an escalated person to use their prefrontal cortex, which is temporarily offline, leading to further frustration. The Three Core Questions: Every nervous system constantly asks: Am I safe? Can I trust you? Do I matter to you? Connect with Doug Noll: – Website: https://dougnoll.com – LinkedIn: https://www.linkedin.com/in/dougnoll – Instagram: https://www.instagram.com/dougnoll – X (Twitter): https://x.com/dougnoll – TikTok: https://www.tiktok.com/@dougnoll – YouTube: https://www.youtube.com/@DouglasENoll Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business professionals. Every New Year's Eve, hosts Al and Leanne make bold, confident predictions about what the next year of work will look like. Some are rooted in occupational psychology, some in business experience, and some... are just Al getting carried away. In this special Summer Sessions episode, we dig through four years of predictions from 2023 through 2026 for a brutally honest, self-deprecating review of our past calls. From the rapid rise of AI agents and skills-based hiring to the over-hyped promises of AI burnout prediction and corporate transparency, find out who actually holds the ultimate workplace crystal ball. 🔥 What We Covered 2023 Predictions: Skills-based hiring vs. degree requirements, ChatGPT as a personal workplace coach, and the permanent shift to hybrid working. 2024 Predictions: Employee retention strategies, corporate transparency fails, and why AI missed the mark on predicting workplace burnout. 2025 Predictions: Why empathy became the defining AI-era leadership skill, the explosion of autonomous AI agents, and personalized financial wellbeing. 2026 Halfway Progress Report: Are human-centric skills becoming more valuable? Is AI fading into invisible infrastructure? And how are we measuring outcome-based productivity? 💡 Key Takeaways Skills Over Degrees: Leanne accurately called the shift to competency-based, skills-first hiring as employers moved away from rigid qualification requirements. AI as a Thinking Partner: Employees routinely use generative AI as a personal sounding board for difficult workplace conversations and leadership prep. The Burnout Miss: AI was heavily leveraged for workplace productivity, meeting summaries, and administrative tasks—not for predicting employee burnout or monitoring mental health. Agentic AI Arrives: Workflows shifted rapidly from basic AI prompt-writing to autonomous AI agents acting as digital colleagues. Human Skills Matter Most: As routine tasks automate, empathy, judgment, ethics, and emotional intelligence have become the ultimate leadership differentiators. 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

This week, we are taking a short break from our usual format for a Summer Sessions feed drop. We are sharing a special episode from Unbehaved, where host Meghan French Dunbar turns the tables and interviews us! We dive deep into how we met during an overnight shift volunteering at the Samaritans, the real story behind building the UK's number one management podcast, and how to stop making decisions based on what other people think. We also discuss why we decided to leave traditional career paths behind to become digital nomads, how we navigate working together as a married couple, and our take on the latest workplace trends like AI fears and shifting DEI dynamics. Check out Unbehaved: Find Unbehaved on your favorite podcast app or visit https://www.meghanfrenchdunbar.com/podcast Connect with Meghan French Dunbar on LinkedIn: https://www.linkedin.com/in/meghanfrenchdunbar/ Content Warning: This episode opens with a discussion about a call regarding a suicide in progress from our time volunteering at the Samaritans. If you prefer to skip this section, fast-forward to around the six-minute mark. 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Ever wondered what really goes on behind the closed doors of an HR office? In this Summer Session episode, Al and Leanne open up the anonymous HR filing cabinet—and it gets wildly unhinged. We're joined by viral content creator, HR consultant, and founder of Be Unstoppable, Emma Djemil. We dive into the hilarious reality behind her viral HR house tracks and parody videos that have taken the HR community by storm. Then, Emma joins Al and Leanne for a round of raw, anonymous HR Confessions sourced straight from the depths of Reddit and online forums. From employees peeing out of car windows and a 7-hour bathroom standoff, no topic is off-limits. Expect cringing, laughing, and a lot of 'inappropriate behaviour'! 🔥 Episode Highlights & Confessions Covered Emma Djemil's Viral HR Tracks: How parody videos turned HR pain points into viral house tracks, and why comedy is the ultimate antidote for workplace stress. The Parking Lot Incident: The physics, the shock, and the tattoo identification behind an employee using her car window as a restroom. The 7-Hour Bathroom Standoff: A wild story of drug testing, bathroom floor meals, and complete benefit confusion. Speed Round Shockers: Masturbation in cubicles, golf course "working from home," and pants-changing protocol. 👤 Connect with Emma Djemil & Be Unstoppable LinkedIn: https://www.linkedin.com/in/be-unstoppable/ Website: https://thehrbigmeet.com Email: hello@beunstoppable.uk 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplineshttps://findahelpline.com Truth, Lies and Work is brought to you by the HubSpot Podcast Network, the audio destination for business professionals.

Is Burnout an Individual or Organisational Problem? (Feed Drop: Fried: The Burnout Podcast) In this special summer feed drop, we’re taking a short break from our regular format to bring you a conversation from a show we genuinely love and listen to: Fried: The Burnout Podcast, hosted by the brilliant Cait Donovan! In this episode, Cait puts our very own Chartered Occupational Psychologist, Leanne Elliott, in the hot seat. They dive deep into the messy, nuanced reality of workplace culture, systemic stress, and employee wellbeing. Cait doesn't let Leanne off lightly, challenging her on everything from the validity of psychometric tests to where manager training fails and where individual responsibility ends and organizational responsibility begins. If you’ve ever wondered why workplace stress persists despite wellness initiatives, or how we can build truly supportive work environments, this honest, no-bullshit discussion is for you. 🎙 Key Takeaways The System vs. The Individual: Burnout isn't just about an individual's resilience or biology, nor is it purely an organizational failure. Sustainable workplace mental health requires looking at both the person and the system they operate in. Middle Managers Are Set Up to Fail: Managers have the single biggest impact on employee engagement and mental health, yet over 90% of new managers receive zero formal training. We must equip leaders with prosocial skills, empathy, and listening tools. Culture is Defined by What You Tolerate: From micro-incivilities to vague role expectations, toxicity often starts in subtle daily behaviors. True psychological safety means creating an environment where friction can be addressed safely before it turns toxic. 🕒 Timestamps & Chapter Markers 00:00 – Introduction: Welcome to Truth, Lies & Work & Feed Drop Announcement 02:00 – Leanne Joins Fried: Being Real on LinkedIn & Ethical Gray Zones 08:00 – Occupational Psychology vs. Medical Science in Burnout Research 10:30 – Diagnosing Workplace Culture & Psychosocial Risk Factors 15:30 – Psychosocial Risks vs. Culture: Which Comes First? 21:00 – "Right Parcel, Wrong Address": Bad Fit vs. True Workplace Toxicity 24:30 – Recognizing Subtle Incivility & Emotional Manipulation at Work 31:00 – Generational Myths vs. Managing Early-Career Employees 38:00 – The Middle Manager Crisis: Why 92% of Managers Are Unprepared 48:00 – Constructive Conflict, Self-Reflection, and Building Awareness 56:30 – Wrap-up & 3 Key Takeaways from Al & Leanne 🔗 Connect with Cait Donovan & Fried: The Burnout Podcast To learn more about Cait's corporate workshops, keynote speaking, and her mission to eradicate chronic stress, visit her website or connect with her on social media. Don't forget to listen to Leanne's guest appearance on Fried: The Burnout Podcast this week! Listen to Fried: The Burnout Podcast: https://caitdonovan.com/podcast Website: https://www.caitdonovan.com BurnBold Website: https://www.burnbold.com Instagram: https://www.instagram.com/caitdonovanspeaks LinkedIn: https://www.linkedin.com/in/caitdonovan 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Are workplace dilemmas ever really black and white? Welcome back to another Summer Session of Truth, Lies & Work! For this episode, Al and Leanne are ditching the traditional workplace news to tackle some of the internet's most controversial, outrageous, and downright petty workplace dilemmas—Am I the Arsehole? style. Joining the panel is organisational psychologist and friend of the show, Dr. Jake Tuber. Together, they dissect real-life workplace conflicts to decide who is in the right, who is in the wrong, and who was completely out of order. ⚖️ The Dilemmas on Trial Today: The $1,800 Stolen Chair: What happens when a colleague steals your high-end office chair, your boss tells you "first-come, first-served," and the police get involved? The Tragic Firing: Is a company justified in firing a 22-year-old employee whose performance dropped right after losing both parents in a tragic accident? The Public Ultimatum: What should happen when an employee bypasses their line manager to escalate an issue publicly to senior executive leadership? Whether you're listening on your morning commute or relaxing by the pool, play along and see if you agree with the verdicts! 🤝 Connect with Dr. Jake Tuber LinkedIn: https://www.linkedin.com/in/jaketuber/ Website: http://www.ticonadvisory.com Podcast: https://www.ticonadvisory.com/podcast 🎁 Special Offer: Get 6 months of free access to Jake's Substack, Workwise: https://workwise.substack.com/subscribe?coupon=1e481d0b 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network, the audio destination for business professionals. When was the last time you came back from a holiday genuinely refreshed? For many leaders, managers, and high-achieving professionals, summer isn't relaxing. You spend weeks clearing your inbox before you leave, spend your holiday feeling guilty for not working, check your emails "just in case", and come back to an overflowing inbox needing another break. So why is switching off so difficult? In this episode, hosts Al and Leanne are joined by Dr. Rachel Morris, former GP, keynote speaker, and host of the You Are Not A Frog podcast. Together, they explore why high achievers struggle to rest, how summer can inadvertently trigger burnout, and 5 practical strategies to genuinely recharge before September. 💡 What You'll Learn in This Episode The "Responsibility Trap": Why conscientious professionals struggle to unplug. The Pre-Holiday Firefight: Why working double time before taking leave backfires. Rest vs. Guilt: How to reframe the guilt you feel when stepping away from work. 5 Practical Recovery Tips: Actionable ways to protect your energy and return to work genuinely refreshed. 📌 Dr Rachel Morris's 5 Tips to Switch Off Book your recovery in before anything else Get clear on what’s in your control in the summer Stop rescuing other people Expect the guilt and use it as evidence You don’t need to earn your rest 🔗 Links & Resources Self-Assessment Resource: Download the Am I Stressed, Overwhelmed or Burned Out PDF Self Assessment Toolkit: https://youarenotafrog.com/toolkit/ Connect with Dr Rachel Morris: https://www.linkedin.com/in/dr-rachel-morris Listen to You Are Not a Frog Podcast: ⁠https://youarenotafrog.com/about/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome to another edition of our Truth, Lies & Work Summer Sessions! For this episode, Al and Leanne take a quick break from workplace news and heavy behavioural science to host a special summer game: Corporate Family Fortunes. Joining the fun is organisational psychologist, leadership expert, speaker, and author Danny Wareham. They dive into survey results on the most irritating workplace habits, awkward social activities, how people really unwind after a stressful day, and the hidden psychological traps of office life. ⏱️ Episode Chapters 00:00 – Intro & Summer Sessions Housekeeping 02:40 – Introducing Danny Wareham & Constellation 05:00 – Post-Book Tour Life, Award Season, & Authentic LinkedIn Content 09:50 – What Makes a True Christmas Movie? (In August!) 13:05 – Round 1: Most Annoying Office Habits & Smelly Food 16:45 – Round 2: What Makes People Angriest at Work? 20:50 – Round 3: Which Work Social Activities Do People Avoid? 28:00 – Round 4: What Keeps Employees from Quitting? 34:00 – Round 5: Annoying Communication Styles & Voice Note Debates 45:30 – Round 6: The Weirdest Things Found in Desk Drawers 51:00 – Round 7: How Workers Really Unwind After a Stressful Day 57:50 – Wrap-up & What’s Coming Next Week 🎧 Want more from Danny Wareham? – Website: dannywareham.co.uk – LinkedIn: https://www.linkedin.com/in/danny-wareham/ – Buy Danny's Book: https://dannywareham.co.uk/constellation-leadership/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Have you ever looked at a calendar packed with back-to-back, colour-coded blocks and felt a strange sense of pride? In today’s workplace culture, a hectic diary isn’t just a schedule—it’s an identity. But what if all those reflex "yeses," endless Zoom syncs, and low-value emails are actually destroying your performance and pushing you toward burnout? In this episode of Truth, Lies & Work, host Al Elliott sits down with executive coach, author, and speaker Chris Lovett to discuss how applying a "less is more" mindset to your job can lead to radically better results. From stepping on an old 1990s CD case to convincing a senior leader to decline every meeting for a week, Chris shares actionable strategies to help you break free from busywork, reclaim your time, and become a true "corporate athlete." The Break Point: How stepping on a Mark Morrison CD case led Chris to sell almost everything he owned, board a flight to Copenhagen, and completely redefine success. The Meeting Experiment: What happened when a senior leader declined a whole week of meetings—and why only one person noticed? The "Needing to Be Needed" Trap: Why we treat calendar invitations like hits of dopamine, and how over-helping your team actually stunts their growth. Are You a Corporate Athlete? Why high performers build tactical rest into their days, and how back-to-back meetings drop your attention and engagement by up to 40%. Strategic Laziness & Small Rebellions: Tactical scripts and questions you can start using today to protect your time without burning bridges or looking uncooperative. Connect with Chris: Website: https://chrislovett.co.uk LinkedIn: https://www.linkedin.com/in/chris-lovett-29176933/ TikTok: https://www.tiktok/@chris_lovett Instagram: https://www.instagram.com/christolovett/ Books: Relentless & Discovery of Less 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome to another episode of our Summer Sessions! Every August, we take a short break from our usual news roundups and deep dives to bring you lighter, conversational, and debate-style episodes. These are designed to be enjoyed while you're out on a summer walk, driving, or taking a well-deserved break from work. In this second episode of the series, Al Elliott and Leanne Elliott are joined by author, speaker, and host of the Unbehaved podcast, Meghan French Dunbar. Together, they put some of the biggest workplace behaviours, leadership advice, and organisational trends to the test in a fast-paced game of Workplace Red Flag or Green Flag? From unlimited PTO and salary transparency to reception wall values and office dogs, we debate the unwritten rules of work—and challenge whether the things we accept as "normal" are actually helping or hurting workplace culture. Topics We Debate in This Episode: Unlimited Holiday: A genuine employee perk, or a trap that leads to taking less time off? Values on the Wall: Inspiration, or a clear sign of corporate virtue signaling? Salary Transparency: A green flag for pay equity, or a recipe for workplace chaos? Workplace Tropes: What do office dogs with email addresses, "we're like a family" statements, and founder-led interviews really say about a company? 🏢 Companies & Resources Mentioned: Barry-Wehmiller: https://www.barrywehmiller.com/ Torani Syrups: https://www.torani.com/ Zingerman's: https://www.zingermans.com/ 🎧 Want more from Meghan French Dunbar? – Website: https://www.meghanfrenchdunbar.com/book – LinkedIn: https://www.linkedin.com/in/meghanfrenchdunbar – Substack: https://meghanfrenchdunbar.substack.com – Email: meghan@frenchdunbar.com – Book: This Isn’t Working (use code TLW for 20% off) → https://www.hachettebookgroup.com/titles/meghan-french-dunbar/this-isnt-working/9781541704862/?lens=basic-venture 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental Health Support – UK & ROI — Samaritans: Call 116 123 or visit https://www.samaritans.org – UK — Mind: Call 0300 123 3393 or visit https://www.mind.org.uk – US — Suicide & Crisis Lifeline: Call or text 988 or visit https://988lifeline.org – Australia — Lifeline: Call 13 11 14 or visit https://www.lifeline.org.au – Global helplines: https://findahelpline.com Truth, Lies and Work is brought to you by the HubSpot Podcast Network, the audio destination for business professionals.

When you hear the word propaganda, you picture a dictator, a politician, or an ad executive. You never picture yourself. But turns out, you are running the exact same campaign on yourself every day. In this episode, charter occupational psychologist Leanne Elliott and entrepreneur Al Elliott are joined by psychologist, speaker, and author Owen Fitzpatrick. Owen has spent the last 25 years studying how beliefs form, why they change, and how they shape our leadership, choices, and success. From coaching billionaires and Olympic athletes to speaking across 100 countries, Owen breaks down his concept of Inner Propaganda—the story you sell to yourself—and why logic bullying never works when trying to change minds. 🎙️ In This Episode: What is "Inner Propaganda"? Why beliefs aren't based on objective evidence, but on what feels true and protects who you think you are. The "It'll Be Grand" Effect: How your brain functions as a prediction machine designed for survival and stability, not necessarily your success. Desired Truth vs. Objective Truth: How startup founders (like James Dyson and Melanie Perkins) rely on desired truth to push boundaries—and how to avoid letting it blind you. Why "Logic Bullying" Fails: Why bombarding people with data rarely changes minds and why changing how someone feels is the real secret to influence. Leading Through AI & Future Change: How to frame organizational shifts around your team’s identity and potential, rather than triggering fear. Steve Jobs & Reality Distortion: How legendary leaders shift feelings to paint desired identities for executives and teams. 💡 Top Takeaways Stop Leading with Logic: Evidence comes last, not first. Work out how you want someone to feel before you deliver the arguments. Catch Your Desired Truth: Ask yourself whether you believe an idea because the data supports it, or because you need it to be true. Believe in Potential First: The leaders people willingly follow are the ones who believe in who someone can become, long before the evidence proves it. 👤 About the Guest Owen Fitzpatrick is a psychologist, international speaker, author of 10 books, and host of the Inner Propaganda podcast. He helps global companies, leaders, and individuals master belief leadership to drive better decisions, influence teams, and reduce polarization. Website: owenfitzpatrick.com LinkedIn: https://www.linkedin.com/in/owenfitzp/ Instagram: https://www.instagram.com/owenf23/ Listen to Owen's Podcast: https://podcasts.apple.com/us/podcast/inner-propaganda-with-owen-fitzpatrick/id1441538919 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome to Episode 1 of our Summer Sessions on Truth, Lies & Work! For the next few weeks, Al and Leanne are taking a short break from the workplace news and heavy management analysis to bring you something a bit lighter, funnier, and completely fascinating. Joined by special guest host Georgia Hodkinson (Associate Producer and Organisational Psychologist), the team goes head-to-head in a battle of bizarre careers. Each host brings genuinely real, highly specialised, and wildly strange jobs to the table—guessing what they involve, breaking down how you actually get into them, revealing what they pay, and scoring them on a leaderboard for sheer weirdness. Whether you're lounging by the pool, commuting to work, or hiding from your inbox on holiday, hit play to discover the most unbelievable ways people make a living around the globe! Unbelievable Careers Revealed: Deep dives into penguinologists, snake milkers, ice cowboys, professional apologists, and golf ball divers. Day-in-the-Life Breakdown: What these jobs actually involve, how rare they are, and how much they pay. How to Land One: Do you need a PhD, niche training, or do you just fall into it by accident? The Weirdest Job Leaderboard: Scores for pure weirdness, "Would you actually do it?", and the ultimate dinner party conversation-starter! 🎙️ Special Guest Host Georgia Hodkinson (GMBPsS) – Associate Producer & Organisational Psychologist LinkedIn: https://www.linkedin.com/in/georgia-hodkinson-gmbpss/ Company: Georgia's Psy Work 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

HR leaders spend all day surrounded by people. So why does it often feel like the loneliest job in the building? In this episode, Tom Emery, former Chief People Officer at a top City of London wealth manager, 20-year corporate HR veteran (ex-HSBC), and founder of HEX Talent & Development, joins Al and Leanne to pull back the curtain on the reality of HR leadership. Tom shares his powerful "Vet Analogy" for HR: just like veterinarians enter the profession out of love for animals only to see them at their illest, weakest, or most aggressive, HR leaders enter the role because they love people, only to be brought in when people are backed into a corner. Together, they dive deep into how HR leaders can step out of the isolated "police officer" role and step into the room as true strategic drivers, how senior leaders can build psychological safety by simply asking for help, and why learning to disagree well is the missing ingredient in high-performing C-suites. 🎧 What We Cover in This Episode The Vet Analogy: Why HR professionals frequently meet employees at their lowest points—and how to handle the emotional toll. Breaking Out of the "Outside Looking In" Trap: How HR leaders can build true credibility with the board, C-suite, and CFOs by becoming commercial explorers. The Art of Disagreeing Well: Why storming and surfacing productive conflict is essential for high-performing, psychologically safe teams. Modelling Psychological Safety: Why asking for help as a senior leader increases trust rather than weakening authority. Humanising Workplace Change in the Age of AI: Navigating digital transformation, layoffs, and organisational shifts without losing the human touch. Setting Boundaries & Sitting in the Discomfort: Learning to accept that you can't fix every outcome or make everyone happy. ⚡ Top 3 Takeaways Get curious about the business, not just the people: The HR leaders who get taken seriously understand how the company actually makes money and manages cost levers as deeply as the CFO does. Build safety by asking for help yourself: Admitting you don't have all the answers isn't a sign of weakness—it's the fastest way for senior leaders to model and build trust. You can't fix every outcome: Chasing 100% approval or trying to solve every hard moment will lead straight to burnout. Sometimes the job is just sitting with someone in a difficult moment, not solving it for them. More from Tom: Website: https://www.hex-development.com/ Book (People, People): Claim a free UK copy at https://www.hex-development.com/ (or available globally on Amazon) Podcast (Beyond Potential): https://beyondpotential.podbean.com/ LinkedIn: https://www.linkedin.com/in/tomemery-b8809818/ Instagram: https://www.instagram.com/tomemeryhex/ TikTok: https://www.tiktok.com/@tomemeryhex YouTube: https://www.youtube.com/@HEX-development 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

The Hiring Crisis, TikTok Training and Gen Z Perfectionism. PLUS How to Keep Quiet Teams Motivated Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. In this episode of This Week in Work, business owner Al Elliott and Chartered Occupational Psychologist Leanne Elliott break down why fewer than half of recruitment processes actually succeed, why TikTok-style L&D might be sabotaging employee memory, and how economic pressure is driving an epidemic of Gen-Z perfectionism. Plus, in Truth or Lie, we test the psychological myth: Can you bullshit a bullshitter? 🔥 Stories covered 1. Are we actually in a European hiring crisis? While corporate layoff headlines dominate the news, data from McKinsey’s HR Monitor survey reveals European hiring success sits at just 46% when accounting for offer acceptance and probation survival. With an aging workforce retiring and AI changing entry-level work, skilled talent is scarcer than ever. We discuss why smart companies like Spotify are shifting focus from external recruitment to internal mobility and growing talent from within. Source: https://apple.news/ATgORe8gTRY2tHZs98wLVag 2. Why short-form videos are terrible for L&D Thinking of using 60-second TikTok-style reels for workplace training? Think again. A new study demonstrates that chopping learning content into micro-clips tanks test scores and dramatically speeds up overnight forgetting. Brain scans revealed that continuous video syncs brain regions responsible for attention and memory formation, whereas micro-clips over-stimulate change-detection reflexes without actual absorption. Source: https://www.psypost.org/the-illusion-of-learning-from-short-videos/ 3. Is work making young people hyper-perfectionist? Analysing 35 years of data across 82,000 students, a major study in Psychological Bulletin shows a sharp rise in socially prescribed perfectionism—the belief that others demand perfection and will judge mistakes harshly. Rather than being "fragile" or "entitled," Gen-Z employees are operating under intense economic pressure and fear of failure. We cover how leaders can foster true psychological safety to overcome paralysis and indecision. Source: https://www.bps.org.uk/research-digest/perfectionism-young-adults-higher-ever-says-new-study 🧠 Truth or Lie: "You Can’t Bullshit a Bullshitter" It’s an age-old saying: frequent liars and exaggerators have a built-in radar for deception. But does the psychological research back it up? Leanne examines studies by Christian Blötner & Sebastian Bergold (2023) and Dr. Shane Littrell et al. (2021). We break down the crucial difference between persuasive bullshitters (who talk a big game with buzzwords) and evasive bullshitters (who dodge questions defensively). Want to dive deeper? Check out cognitive psychologist Dr. Shane Littrell’s research on Substack: https://bullshitology.substack.com/ Workplace Surgery In this week's Workplace Surgery, we tackle three real questions submitted by listeners: On Employee Perks: "Am I being naive putting in a free gym?" On Downtime Motivation: "How do you keep people motivated when work goes quiet?" On Inclusive Hiring: "I want to give someone a chance, but am I doing more harm than good?" 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Have you ever put together a perfectly logical, data-backed presentation or sent a highly detailed company-wide email, only to be met with complete silence? Meanwhile, a seemingly trivial update or a random piece of news gets everyone talking. In this episode of Truth, Lies & Work, we unlock the secret to getting people to actually listen to you. It isn’t about louder voices, longer emails, or bigger slide decks. It is entirely about storytelling. Our guest is Ellie Glason, a leading PR consultant for founders and former publishing specialist. Ellie explains why our brains are hardwired to ignore dry information dumps and how you can use the classic "Seven Basic Plots" of human storytelling to get instant buy-in from your team, your board, or the media. 🎧 In This Episode, We Discuss: The "Baby with Tall Hair" Phenomenon: Why Al's data-heavy, perfectly logical press release from 20 years ago was completely ignored in favor of a silly human-interest story—and what it teaches us about workplace communication. The Inverted Triangle of Communication: How to hook your audience in the first few seconds instead of burying the lead under a mountain of context. The Seven Basic Plots of Business: How legendary stories like The Quest, Overcoming the Monster, and Rebirth can be used to handle tough internal corporate messages—like return-to-office mandates, budget cuts, and major digital transformations. The Pub Test: The quick, foolproof metric to test if your business update or pitch is actually interesting to another human being. The Credibility Ladder for Introverts: How leaders who hate the spotlight can still build powerful thought leadership and authority without having to yell on social media. The Future of PR in the Age of AI: How AI search is changing the game, making niche trade publications and trusted third-party sites more valuable than ever. 📖 Resources Mentioned in This Episode Why Nobody is Listening to You at Work: https://ellieglasonpr.com/ The Seven Basic Plots: Why We Tell Stories by Christopher Booker: https://www.amazon.com/Seven-Basic-Plots-Tell-Stories/dp/0826452094 Connect with Ellie Glason on LinkedIn: https://www.linkedin.com/in/ellie-glason/ 📬 Connect with Al & Leanne LinkedIn: https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental Health Support If you or someone you work with is struggling, please reach out to one of the trusted support services below: UK & ROI: Samaritans — Call 116 123 or visit https://www.samaritans.org UK: Mind — Call 0300 123 3393 or visit https://www.mind.org.uk US: Suicide & Crisis Lifeline — Call or text 988 or visit https://988lifeline.org Australia: Lifeline — Call 13 11 14 or visit https://www.lifeline.org.au Global Helplines: https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. Brought to you by the HubSpot Podcast Network, the ultimate audio destination for business professionals. In this episode of This Week in Work, hosts Al and Leanne Elliott are joined by a very special guest: Rebecca Taylor, host of the HR Voices podcast! Together, they unpack the hilarious reality of unhinged leadership conversations, dive deep into the newly stalling progress of women at work, put "forced fun" to the test under the psychological microscope, and answer some incredibly sticky workplace relationship questions. 🔥 Stories Covered 1. The HR Rebel Calling Out Unhinged Leaders You might not be surprised to hear that some of the conversations HR professionals have to have with leaders are… somewhat unhinged. But what happens when an HR professional calls them out on LinkedIn in the best, most direct way ever? We dive into the viral waves being made by the brilliant Emma Djemil (Founder of Be Unstoppable and The HR Club). Follow Emma on LinkedIn: https://www.linkedin.com/in/be-unstoppable/ Check out the post: https://lnkd.in/p/dHKzfSRe 2. Is the "Lean In" Generation Now Leaning Out? Women have made extraordinary gains in the past few decades across the world of work, but are things stalling? Sheryl Sandberg’s infamous 2013 book advised women to "lean in," but new data suggests women's progress at work appears to be stalling. Leanne and Rebecca dissect the learned behaviours—from over-apologising and avoiding conflict to taking on invisible "empathy tax" work—that are holding talented people back, and ask: Have workplaces actually changed enough? Read the original article in The Economist: https://archive.is/20260706073156/https://www.economist.com/finance-and-economics/2026/07/05/womens-progress-at-work-appears-to-be-stalling 🧠 Truth or Lie: Does Fun at Work Undermine Performance? For generations, work has been treated as the serious part of life, while fun is something you earn once the job is done. If people are laughing or messing around, it must mean less work is getting done… right? Leanne dives deep into decades of organizational psychology to give you the ultimate verdict. The "For" Case: Research shows that forced, "managed fun"—like mandatory pajama days or awkward icebreakers—can cause employee cynicism, frustration, and emotional exhaustion. Additionally, blurring work and play too closely can encourage workaholism and make it harder for people to switch off. The "Against" Case: On the flip side, spontaneous humour and micro-breaks (even short personal internet breaks!) actually restore attention, boost mental energy, and increase productivity by up to 9% when done in moderation. The Verdict: Forced fun rarely works. True workplace fun isn't something managers can force; it’s a natural byproduct that emerges when organizations get the psychological safety, autonomy, and human elements right. 💬 Workplace Surgery❓ In this week's workplace surgery, we take on your real-life culture and management dilemmas: "I’ve been casually seeing someone at work for about a year. Until now we’ve worked in different departments, but I’ve just been promoted and will be managing their department. Should I tell my employer about the relationship, or keep it private unless it becomes an issue?" Plus we answer: Should a manager judge an employee’s private social media? What to do when a team member runs a public account following adult content but is otherwise an excellent employee. What do you do when the toxic person is the founder? How to handle senior leadership when the person destroying the culture owns the entire business and there is no board. 🎙️ Connect with Our Guest: Rebecca Taylor We are thrilled to be joined this week by Rebecca Taylor, host of HR Voices—the incredible scenario-based podcast for People Leaders who have to make the tough calls in real-time employee relations. Listen to the HR Voices podcast on Apple Podcasts: https://podcasts.apple.com/us/podcast/hr-voices/id1833927442 Connect with Rebecca Taylor on LinkedIn: https://www.linkedin.com/in/rebebeccataylor2/ Support for HR Professionals: Check out AllVoices, the ultimate platform to manage employee relations, documentation, and investigations in one secure place: https://www.allvoices.co 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Have you ever hit a massive milestone—like selling the business you spent a decade building—only to feel an unexpected wave of grief instead of pure joy? In this episode of Truth, Lies and Work, we sit down with Richard Clarke, founder of software company Secret Source. He did what every entrepreneur dreams of: he grew his business, put team happiness at the absolute center of his culture, and successfully exited. But instead of finding ultimate contentment, Richard fell face-first into the ultimate happiness trap: "I’ll be happy when..." Richard opens up about the bittersweet reality of exiting a business, the sudden loss of community, and how he had to use his own behavioral science background to climb out of the post-exit slump. Plus, he breaks down the 5 essential needs every human requires to be truly happy at work and thoroughly busts the famous myth surrounding Google's "20% time." Key Takeaways from This Episode The 5 Workplace Needs: Based on the US Surgeon General’s framework, everyone requires five core elements to thrive: Safety, Community, Autonomy, Growth, and Purpose. The Post-Exit Slump: Founders often find that while an exit checks off the "safety" and "autonomy" boxes, it completely strips away their daily sense of "community" and "belonging." Ask, Don't Guess: Richard shares a brilliant case study where simply mapping out his team's anonymous scores on these five needs revealed a massive, easily fixable issue with scheduling meetings. The Google 20% Myth: Think Google employees spend a fifth of their week working on passion projects? Richard talks to ex-Googlers who have a very different story to tell. Connect with Richard Clarke 📬 Grab Richard's short ebook outlining the fundamental science of workplace happiness, or reach out to him directly on social media: – Free Ebook: https://www.richardclarke.eu/ebook – LinkedIn: https://www.linkedin.com/in/richardmclarke/ – Website: https://www.richardclarke.eu/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com Truth, Lies & Work is proud to be part of the HubSpot Podcast Network, the audio destination for business professionals.

Is AI really making us more productive, or are we spending more time managing it than benefiting from it? Should employees pay the price when leadership gets strategy wrong? And is Growth Mindset really the performance booster it's often claimed to be? This week on Truth, Lies & Work, Leanne introduces a brand new Word of the Week: Botsitting – the hidden work of feeding AI context, checking its answers and correcting its mistakes. Drawing on new research from Glean's Work AI Index, we explore why AI may be creating a new form of invisible labour that's leaving employees exhausted rather than empowered. We also unpack Microsoft's decision to cut around 3,200 Xbox jobs after CEO Asha Sharma admitted the business had "lost focus", asking where accountability should lie when strategy fails. Plus, new UK research suggests many senior finance professionals are choosing better leadership, career opportunities and work-life balance over higher salaries, challenging long-held assumptions about what motivates top talent. In Truth or Lie, Leanne is joined by Professor Rob Briner, one of the UK's leading experts in evidence-based management, to separate the science from the hype around Growth Mindset. Together they explore what the research actually says, why fashionable workplace ideas often outpace the evidence, and why organisations should focus less on finding the next big trend and more on understanding the problems they're trying to solve. Finally, in Workplace Surgery, we answer your questions about rebuilding team energy, supporting employees who don't want promotion, and whether exit interviews really reveal why people leave. Resources & Links Lincolnshire's unusual place names:https://www.lincolnshirelive.co.uk/news/local-news/strange-place-names-lincolnshire-list-438323 Rebecca Hinds' LinkedIn post:https://www.linkedin.com/posts/rebecca-hinds_we-recently-published-our-first-work-ai-index-share-7478531898693066752-jv9u/ Glean Work AI Index:https://www.glean.com/work-ai-institute/reports/work-ai-index HR Director:https://www.thehrdirector.com/business-news/remuneration/finance-candidates-no-longer-choosing-roles-salary-alone-report-finds/ Full Croft&Co Finance Professionals Report: www.croftandco.com/report Fortune:https://fortune.com/2026/07/06/exclusive-xbox-ceo-asha-sharma-job-cuts-studios-axed-layoffs/ More from Rob Briner Rob Briner on LinkedIn: https://www.linkedin.com/in/rob-briner/ Rob Briner’s Is That Really a Thing LinkedIn posts (including one on Growth Mindset): https://tinyurl.com/2rzzzus3 Corporate Research Forum’s Work Psychology Network: https://tinyurl.com/4s4pmz9e Work Psychology Network report on behaviour change in organizations: https://tinyurl.com/3p3rwerb Connect with Truth, Lies & Work – LinkedIn: https://www.linkedin.com/company/truthlieswork  – Al Elliott: https://www.linkedin.com/in/thisisalelliott  – Leanne Elliott: https://www.linkedin.com/in/meetleanne  – Email: hello@truthliesandwork.com  – Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental Health Support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org  UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk  US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org  Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au  Global helplines https://findahelpline.com Truth, Lies & Work is proud to be part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. How do you steady your team and maintain trust when everything around you is chaotic? This week, we are joined by Andrew Blotky, an executive coach, author, and the founder of Azure Leadership Group. Andrew has managed internal communications at global scales, building Facebook’s first global employee communications function during a period of intense growth and scrutiny, and leading HR communications at Johnson & Johnson. In this episode, Andrew shares practical wisdom on leading with integrity through periods of change, crisis, and uncertainty. Moving past standard PR templates, he dives deep into the human side of leadership, discussing how authenticity, self-reflection, and mindfulness can help you stay grounded when you are under fire. 💡 Key Takeaways From This Episode The First 24 Hours: Why speaking early—even without all the answers—is critical to preventing people from creating their own negative narratives. Honesty vs. Oversharing: Navigating the boundaries of what you can say, what you can't, and how to admit uncertainty without losing your credibility. The Power of Pre-Work: Why the best crisis management happens long before the crisis hits by grounding your organisation in true core values. Compassion in Commercial Decisions: Dealing with the fallout of modern workplace challenges, like mass layoffs and the anxiety surrounding generative AI. Level 2 Listening: How to move out of a reactive "fight-or-flight" state and practice deep, curious listening to understand what your team truly needs. 👤 About the Guest Guest Name: Andrew Blotky Job Title: Executive Coach, Founder/CEO Organisation: Azure Leadership Group Website: https://www.azureleadership.com LinkedIn Profile: https://www.linkedin.com/in/andrewblotky/ Instagram: @blotblot Andrew’s Book: Honestly Speaking: How the Way We Communicate Transforms Leadership, Love, and Life Get the book here: https://www.azureleadership.com/honestlyspeaking 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we are breaking down major shifts in the AI landscape, the science behind how we handle workplace friction, and a deep dive into why we naturally root for the underdog. 🔥 Stories Covered NatWest Group Commits to Responsible AI Training for All 60,000 Staff While many companies are rushing into AI deployment, NatWest is taking a human-centric approach by prioritizing data ethics. They have announced mandatory AI and data ethics training for all 60,000 employees, rolling out principles previously built in partnership with the University of Edinburgh's Edinburgh Futures Institute. The most fascinating takeaway? Over 50% of staff actively opted into extra training completely off their own back. With formal regulation still lagging behind, the bank is actively setting its own standard for corporate judgment and digital responsibility. NatWest Case Study: https://www.business-school.ed.ac.uk/executive-education/case-studies/ai-data-ethics-programme-natwest-group-leaders-colleagues NatWest Insights Article: https://www.natwestgroup.com/news-and-insights/latest-stories/ai-and-data/2025/may/upholding-ethical-use-of-ai-and-data-management.html 2. Ford’s AI Rollback: Rehiring 300 Human Engineers In a major corporate pivot, Ford has confirmed it is rehiring more than 300 veteran quality inspectors after its automated, AI-driven quality checks failed to match human engineering expertise. Ford learned the hard way that automation cannot replicate decades of tacit institutional knowledge. These veteran engineers are returning to factory floors not just to inspect vehicles, but to mentor the next generation and properly train the AI systems moving forward. BBC News Coverage: https://www.bbc.com/news/articles/cgrkd41n2v9o 3. Talk or Type? The Psychological Reality of Disagreements When friction arises at work, our immediate instinct is often to hide behind a carefully drafted email or Slack message. However, new research featured by the British Psychological Society highlights that talking it out outperforms typing every single time. Spoken conversations naturally foster more active listening language, lower conflict, and build better mutual understanding. Despite this, 84% of people still choose text over talk. Al and Leanne discuss why it's time to pick up the phone. BPS Research Digest: https://www.bps.org.uk/research-digest/better-disagreement-use-your-voice 🧠 Truth or Lie: Do We All Love an Underdog? From global sports tournaments to workplace dynamics, there is an assumption that humans are universally wired to root for the underdog. Leanne dives into the behavioural science behind this phenomenon, looking at the "effort heuristic" and why we value struggle over raw talent. However, this preference comes with a massive catch: the moment the stakes get high or personal risk is involved, our support for the underdog evaporates. 💬 Workplace Surgery This week, Al and Leanne tackle three real-world questions from the listener mailbag: The Accidental Manager: "Nobody prepared me for management. I got promoted because I was good at my job, but managing people is a completely different skill. What is the one thing you wish someone had taught you before you took the role?" The Workplace Drain: How do you handle watching a line manager slowly drain the happiness out of a stellar colleague when it's happening outside your department? Pre-Meeting Chit Chat: Is a leader being a misery for wanting to skip the weekend catch-up and get straight to business, or is casual social time a vital team-building tool? 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental Health Support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com Truth, Lies & Work is proud to be part of the HubSpot Podcast Network, the ultimate audio destination for business professionals

What do you do when a brilliant, Oxford- or Cambridge-educated graduate walks into your office, chronically late, completely uncommitted to the business, but undeniably sharp? If you’re Mike Harle, you don’t fire them—you tell them to follow their heart and join the circus. This week, we sit down for an exclusive, world-first public interview with Mike Harle, the former UK Chief Marketing Officer of Shell. In a legendary two-minute conversation around the year 2000, Mike looked past the corporate KPI metrics of a young, nervous junior executive named Jimmy Carr and gave him the ultimate piece of career advice: Do give up your day job. In this episode, Mike shares the fascinating backstory behind one of comedy’s most famous career pivots, why he turned down an exclusive UK deal with a struggling new startup called Red Bull, and what it truly means to manage potential over performance. 🎧 What We Cover in This Episode: The "Event" That Changed British Comedy: The real story behind Mike's office chat with a 24-year-old Jimmy Carr, who was torn between a high-octane job offer at Boston Consulting Group (BCG) and performing stand-up in local pubs. The Fine Line Between Managing and Leading: Why management is about resources and objectives, but true leadership is about helping people find deep, individual meaning in their work. Managing Vulnerability and Breaking Corporate Boundaries: How personal tragedy and a shared love for the entertainment world fostered an unconventional mentorship between a top-tier CMO and a junior exec. Saying Yes to Jimmy, Saying No to Red Bull: Mike openly shares his corporate "bad decision"—turning down exclusive UK distribution rights for Red Bull back when the energy drink category didn't even exist. Life Beyond the Corner Office: Mike's incredible pivot from Shell executive to serving as a Church of England priest for 10 years, supporting asylum seekers, and starting a fresh career lecturing in the Czech Republic. "If you can't take a chance at 24 or 25 on your future, you're sunk. My job wasn't just to manage a pipeline; it was to do the best by a human being." — Mike Harle 📬 Connect with Al & Leanne – LinkedIn: ⁠https://www.linkedin.com/company/truthlieswork⁠ – Al Elliott: ⁠https://www.linkedin.com/in/thisisalelliott⁠ – Leanne Elliott: ⁠https://www.linkedin.com/in/meetleanne⁠ – Email: hello@truthliesandwork.com – Book a call: ⁠https://savvycal.com/meetleanne/chat⁠ Mental health support UK & ROI — Samaritans Call 116 123 or visit ⁠https://www.samaritans.org⁠ UK — Mind Call 0300 123 3393 or visit ⁠https://www.mind.org.uk⁠ US — Suicide & Crisis Lifeline Call or text 988 or visit ⁠https://988lifeline.org⁠ Australia — Lifeline Call 13 11 14 or visit ⁠https://www.lifeline.org.au⁠ Global helplines: ⁠https://findahelpline.com⁠ Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome to Truth, Lies and Work, the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. In this episode of This Week in Work, Al is joined by guest co-host Dr Jake Tuber as they dig into a landmark report on youth unemployment, a blockbuster NYT piece on remote work and loneliness, and whether you should ever trust your gut over the data. Connect with Dr Jake Tuber: https://www.linkedin.com/in/jaketuber Subscribe to his newsletter: https://workwise.substack.com 📰 The News Round-Up One Million Young People Locked Out of Work — The UK's NEET Crisis A major government-commissioned report from former Labour health secretary Alan Milburn lays bare a structural failure in the UK's approach to youth employment. Around one million 16–24 year-olds are currently NEET (Not in Education, Employment or Training) — roughly one in eight — and that figure could hit 1.25 million by the early 2030s. Perhaps most striking: six in ten young NEETs have never held a single job, up from four in ten twenty years ago. The report also reveals that for every £25 spent on benefits for young people, just £1 is spent helping them back into work. Read the Milburn report coverage: https://www.theguardian.com/society/2026/may/28/a-record-of-failure-whats-in-the-first-part-of-alan-milburns-neet-report https://www.theguardian.com/money/2026/may/27/neets-could-hit-125m-by-early-2030s-milburn-review-young-people-employment-uk Is Remote Work Making Us Lonelier? A NYT Deep Dive A new study published in Science tracked workers in remote-eligible roles — finance, software engineering and the like — and found they're working from home three times more than five years ago, and reporting significantly higher loneliness. But Stanford remote work researcher Nick Bloom urges caution: does remote work cause distress, or do people already under stress seek out remote work to cope? Dr Jake unpacks why the headline conclusions may be overstated. Read the NYT piece: https://www.nytimes.com/2026/06/17/opinion/remote-work-depression.html Read the original study: https://www.science.org/doi/10.1126/science.aec7671 🧠 Truth or Lie: Is Gut Instinct Better Than Data? Dr Jake takes on one of the oldest debates in decision-making — and delivers a verdict with a twist. The case for data: Decades of research, including a seminal 1954 study by Meehl and two major meta-analyses (Grove et al., 2000; Ægisdóttir et al., 2006), consistently show that analytical, statistical approaches outperform gut instinct on important decisions. The case for gut: When someone is a genuine expert in a stable, predictable environment with good feedback loops, intuition can reflect deep tacit knowledge — not guesswork. The verdict: It's a false binary. Your gut is partly made of data — years of pattern recognition your brain has processed unconsciously. The best decisions let intuition generate hypotheses and evidence test them. 🏥 The Workplace Surgery "My star player has become my biggest headache" — A brilliant employee has started missing deadlines, pushing back on everything, and dismissing feedback. She says she's been carrying the team for years. Do you owe her more patience, or have you already been too patient? "Why does returning to work feel harder than the work itself?" — Every time this listener takes time off, re-entry feels brutal — even though they actually enjoy their job. Is this psychological, or just a "them" problem? "Why is my team working hours I never asked for?" — Fully flexible, no core hours, work gets done. So why are people sending emails at 7am and Slack messages on weekends — and should their manager be more worried than they are? 🎙️ Coming Thursday We're joined by Mike Harle — the man who told Jimmy Carr to quit his corporate job and pursue comedy. He managed Jimmy at Shell, had the conversation that changed everything, and has some brilliant management stories to share. Don't miss it. 📬 Connect with Al & Leanne – LinkedIn: ⁠https://www.linkedin.com/company/truthlieswork⁠ – Al Elliott: ⁠https://www.linkedin.com/in/thisisalelliott⁠ – Leanne Elliott: ⁠https://www.linkedin.com/in/meetleanne⁠ – Email: hello@truthliesandwork.com – Book a call: ⁠https://savvycal.com/meetleanne/chat⁠ Mental health support UK & ROI — Samaritans Call 116 123 or visit ⁠https://www.samaritans.org⁠ UK — Mind Call 0300 123 3393 or visit ⁠https://www.mind.org.uk⁠ US — Suicide & Crisis Lifeline Call or text 988 or visit ⁠https://988lifeline.org⁠ Australia — Lifeline Call 13 11 14 or visit ⁠https://www.lifeline.org.au⁠ Global helplines ⁠https://findahelpline.com⁠

Most of us have sat through an inclusion training program that didn't change much—maybe a workshop, a follow-up email, and then it's back to normal. But what happens when an organization moves past the standard checkboxes and actually puts Cultural Intelligence (CQ) to work? In this special LinkedIn Live episode of Truth, Lies & Work, we dive deep into the framework of CQ—an evidence-based, academically validated skill that measures your ability to relate to and work effectively alongside people from different cultural backgrounds. We look at a remarkable real-world case study at Barts Health NHS Trust. By training thousands of staff members across their workforce, they achieved measurable improvements in staff engagement, team dynamics, and patient care in one of the most pressurized environments imaginable. Following the structural approach seen in our Show notes example, this episode breaks down how leaders of any size organization can use CQ to reduce toxic conflict, improve retention, and build a workplace where everyone belongs. 🔥 Key Takeaways From This Episode What CQ Actually Is (and Isn't): Cultural Intelligence is not a rigid rulebook on how to behave, nor is it just basic cultural awareness. It is a distinct, measurable capability divided into four core pillars: Drive, Knowledge, Strategy, and Action. The 10 Behavioral Preferences: Workplace misunderstandings often stem from deep-seated preferences rather than malice. We explore dimensions like expressive vs. non-expressive communication styles and how mapping these helps teams collaborate seamlessly. The Real Cost of Poor Culture: High employee turnover, costly legal tribunals, and skyrocketing absenteeism aren't just HR headaches—they are massive financial drains. From tribunal payouts to bank and agency staff costs, investing in culture is always the more cost-effective option. Baking CQ into the Employee Lifecycle: To prevent training momentum from fading into the background, leaders must systematically embed it into operational processes—from recruitment checklists to pre-disciplinary reviews. The Hybrid & AI Twist: Why distributed hybrid environments and the rise of cognitive offloading to AI make human-to-human cultural intelligence more critical today than ever before. 👥 Meet Our Guests Polly Collingridge Polly is the UK General Manager at the Cultural Intelligence Centre. As a CQ-certified facilitator with a rich background in global mobility, intercultural training, and employee well-being, she has been partnering with organizations since 2022 to build sustainable, long-term cultural frameworks. Connect with Polly on LinkedIn: linkedin.com/in/pollycollingridge Cultural Intelligence Centre UK LinkedIn: ⁠linkedin.com/company/cultural-intelligence-centre-uk⁠ Bernadette Thompson OBE Bernadette is the Director of People and Culture at North Middlesex University Hospital and Community Services, and an associate facilitator at the Cultural Intelligence Centre. She spearheaded the operational rollout of CQ at Barts Health and has spent her award-winning career figuring out exactly what it takes to make people truly belong at work. Bernadette Thompson OBE Website: bernadettethompsonobe.co.uk Bernadette Thompson LinkedIn: linkedin.com/in/bernadettethompson 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com 🎧 Truth, Lies & Work is proud to be part of the HubSpot Podcast Network, the audio destination for business professionals.

Why Are Middle Managers Being Set Up to Fail? (And How to Fix It) with Kristien Turner Are middle managers facing an absolute existential crisis? According to today’s guest, the answer is a resounding, 100% yes. In this episode of Truth, Lies and Work, Al and Leanne sit down with Kristien Turner, founder and CEO of TK Talent Group, who works with global brands across the Americas and Europe to solve the modern talent crisis. Together, they pull back the curtain on why middle managers are drowning under the weight of AI disruption, corporate layoffs, and a severe lack of actual leadership training. If you are a middle manager who feels like they are drowning, or an executive wondering why engagement numbers are plummeting, this episode offers a raw, practical roadmap to reclaiming control of your career and leadership strategy. 🔥 Key Takeaways From This Episode The "Sally" Problem: Companies consistently reward top-performing individual contributors by promoting them into management without giving them a toolkit, a coach, or proper support mechanisms. The AI Illusion: Many organizations are cutting headcount assuming AI can fully replace human roles, failing to realize that technology cannot navigate tricky performance reviews, handle workforce drama, or look a struggling employee in the eye. The 8x8 Structural Trap: Middle managers are stuck acting as an emotional buffer for massive teams (sometimes up to 64 people deep) while running on an empty battery themselves. The Gen Z Shift: A massive shift is occurring where younger generations do not aspire to traditional corporate management roles and prefer gig or portfolio careers, paving the way for a severe leadership skills gap by 2030. The Power of Volunteering: How stepping outside your day job to give back can radically boost your mental health, redefine your core purpose, and expand your executive network. 🎒 Your 3-Step "Kit Bag" Strategy to Protect Your Career If you’re a manager struggling to stay afloat right now, Kristien outlines three immediate actions you must take this week: Have the Honest Conversation: Be vulnerable with your senior leader. Show them what is broken, present the data on why it isn't working, and ask for support. Give your organization one last chance to show up for you. Stop Trying to Be Everyone's Everything: You are not a workplace therapist, a buffer, or a corporate savior. Share the load by implementing peer mentoring programs and opening up communication access to the senior leadership layer above you. Build Your Kit Bag Now: Don't wait for a corporate restructuring call. Keep your CV polished, optimize your LinkedIn profile, and get out to in-person networking events to build real-world connections. 🔗 Connect with Kristien Turner & TK Talent Group Website: https://tktalentgroup.com/ LinkedIn: https://www.linkedin.com/in/kristienturner/ 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental Health Support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome to Truth, Lies and Work, the award-winning podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. In this episode of This Week in Work, Al and Leanne dive into a massive career longevity study, a leaked corporate memo from Microsoft, the sudden collapse of a 50-year-old hiring ritual, and the surprising psychological impact of the "good old days." 📰 The News Round-Up The Rise of "Stalling Out" in Mid-CareerInside New research from the Burning Glass Institute and NYU reveals a hidden crisis: stalling out. This happens when a professional goes five or more years without a meaningful promotion and experiences little to no wage growth. The study analyzed over 1.3 million career histories and found that nearly 1 in 4 mid-career professionals (24.2%) are completely stuck. Read the full study in the Wall Street Journal: https://www.wsj.com/lifestyle/careers/white-collar-workers-career-nyu-study-a81a7d9c Microsoft’s Leaked Employee Engagement Survey Thanks to an internal memo leaked to Business Insider, we get a rare sneak peek into employee sentiment at Microsoft. While their overall "Thriving" score hit a healthy 79%, critical management metrics took a significant hit. The score for managers coaching employees fell five points to 76%, and giving clear feedback fell four points to 79%. Read the leaked memo details on Business Insider: https://www.businessinsider.com/microsoft-surveys-employees-sentiment-memo-2026-6 The Death of the Technical Interview For 35 years, tech giants like Google and Amazon have relied on grueling, whiteboard-based technical interviews. Now, Steve Yegge—the legendary senior engineer who helped build these systems—declares them completely broken. Internal data showed interview scores had almost zero correlation with actual on-the-job performance. 🧠 Truth or Lie: Can Nostalgia Make Teams Stronger? Is looking back holding your company back, or is it a secret leadership superpower? Leanne puts "organisational nostalgia" under the psychological microscope. The Case For: Peer-reviewed research from 2024 tracking over 3,800 employees found that during massive organizational change, employees who felt higher workplace nostalgia became better colleagues. The Case Against: When nostalgia occurs naturally during the workday, it can make employees distracted, reduce daily task performance, and trigger lower daily well-being. The Verdict: It's a conditional truth. Nostalgia is a powerful tool for resilience during major organisational shakeups, but leaders must use it intentionally. 🏥 The Workplace Surgery Question 1 (Introverted Recognition): Most of my team are introverted. If I praise them publicly, they look like they want the ground to swallow them up. How do you make people feel valued without making it awkward? Question 2 (Financial Anxiety): I get the feeling my team are carrying a lot of anxiety about the economy and layoffs. Should managers acknowledge that sort of thing, or is it better not to open a conversation you can't really solve? Question 3 (Handling Unpopular Corporate Mandates): Our company has just mandated more days in the office and my team are not happy. How do you handle that as a manager when you end up being the face of a decision you had no say in? 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

When you don’t know the answer to a problem at work, what is your immediate reflex? Do you search for a quick answer from an AI chatbot, or do you pick up the phone to ask a colleague? In this episode of Truth, Lies & Work, we dive deep into the hidden cultural cost of digital convenience. While artificial intelligence is incredible for cutting through administrative noise and streamlining corporate tasks, it is quietly automating away the most critical asset your business has: human connection. Our guest today is Sean O'Shea, the brilliant mind behind Craft Your Culture and Locon. Sean spent a fascinating decade working at Microsoft, sandwiched perfectly between the leadership of Steve Ballmer and Satya Nadella. He witnessed firsthand how a radical shift in corporate mindset and the intentional removal of rigid, performance-stifling systems could skyrocket a company's share price from $30 to over $540. Now, through his data-driven work at Locon, Sean is on a mission to measure the "relationship gap" between team members. He breaks down the phenomenon of "messy moments"—those vulnerable, slightly awkward, but entirely essential human interactions that act as the true engine for workplace psychological safety, team learning, and high performance. If you are a business leader, founder, or manager trying to navigate remote-first challenges, return-to-office mandates, or AI integration, this conversation will completely change how you design your team interactions tomorrow morning. Key Takeaways From the Episode The Trap of the Frictionless Workplace: AI onboarding bots and agents are fast, non-judgmental, and always available. However, by relying on them exclusively, employees bypass the vulnerable moments of asking a peer for help—the exact moments where corporate trust is built. The High Cost of the "Relationship Gap": High performance isn’t just an aggregate of individual talent. It is directly limited by how well your people actually know each other. Loneliness and disconnection don't just hurt morale; they actively cost businesses billable hours. The 3 Pillars of Accelerated Trust: How do you build genuine, bulletproof workplace relationships when everyone is short on time? Sean reveals the three non-negotiable ingredients: vulnerability, shared emotionally significant experiences, and active, empathetic listening. Overcoming the "Eye of Sauron" Management Style: Reflecting on his time under Steve Ballmer's mid-year review process, Sean highlights how defensive corporate cultures destroy innovation. True leadership requires getting your ego out of the way and letting your team collaborate without you always being in the loop. The 6 Pillars of Team Effectiveness: Sean breaks down the core framework measured by Locon: psychological safety, accountability, connection, learning, clarity, and adaptability. Episode Timestamps 00:00 – Cold Open: Are chatbots silently killing your team's natural human connection? 01:15 – Meet Sean O'Shea: The mission to turn people potential into business performance. 04:20 – What is a "messy moment" and why are modern teams hiding from healthy conflict? 07:30 – The 3 critical elements needed to fast-track real human relationships at work. 10:45 – The AI paradox: Why a small business champion is incredibly worried about the rise of perfect tech. 15:10 – Designing connection: How leaders can architect micro-moments of collaboration instead of boring, packed agendas. 23:15 – The Train Experiment: The fascinating behavioral science proving we are terrible at predicting social interactions. 30:30 – Lessons from Microsoft: The real story behind Satya Nadella's growth mindset revolution. 39:45 – Quantifying wasted time: The data showing how many hours your team loses each month by not collaborating. 45:10 – The story of Locon: Using six-week experimental sprints to give teams true agency over their culture. Connect with Our Guest To learn more about Sean's work, access his data diagnostics, or follow his daily insights on corporate culture, use the links below: Craft Your Culture Website: www.craftyourculture.co.uk Locon Website: www.locon.co.uk Sean O'Shea LinkedIn: https://www.linkedin.com/in/soshea7/ About Truth, Lies & Work Truth, Lies & Work is the award-winning podcast where behavioural science meets workplace culture. Hosted by Al Elliott and Leanne Elliott, a chartered occupational psychologist, we are here to help you simplify the science of work, boost employee engagement, and build high-performing teams. Truth, Lies & Work is a proud part of the HubSpot Podcast Network, the ultimate audio destination for business professionals. 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. This week, hosts Al Elliott and Leanne Elliott unpack the sleep science taking over TikTok, a massive shift in how Google interviews tech talent, and the ethical dilemma of corporate accountability after a major cyberattack. Plus, we dive deep into the data to see if "years of experience" actually matters on a CV, and answer community questions from the experts at The Business Psycho. 🔥 Stories Covered 1. Word of the Week: Dark Showering Imagine a simple way to wind down your body and brain after a hard day at work using something you already do every day. Leanne introduces "dark showering"—the practice of showering in a completely dim or pitch-black bathroom as part of a bedtime routine. Far from just a social media trend, sleep researchers explain that the rapid cooling of your body post-shower mimics natural circadian signals, while the darkness stimulates melatonin production and lowers cortisol. Source: https://www.healthline.com/health-news/dark-showering-improved-sleep-experts-debunk 2. Google Embraces AI in Job Interviews While most companies are actively trying to ban candidates from using AI during interviews, Google is leaning all the way in. Starting later this year, software engineering candidates will be allowed to use Google's Gemini AI assistant during code comprehension interview assessments. Instead of testing rote memory, interviewers will explicitly evaluate "AI fluency," including prompt engineering, output validation, and debugging skills. Source: https://www.businessinsider.com/google-job-interview-software-engineers-ai-assistant-coding-2026-5 3. The M&S Cyberattack: Who Pays for Corporate Failures? Following a massive cyberattack that wiped £131.3 million off annual profits and dropped market value by 12%, UK retailer Marks & Spencer made a sweeping decision: no employee bonuses will be paid this year. This affects 63,000 workers, from the shop floor straight up to the CEO. While leadership "sharing the pain" equally sounds noble, it raises major workplace culture questions. Source: https://www.thetimes.com/business/companies-markets/article/m-and-s-cyberattack-wipes-131m-off-annual-profits-xrlldf7lb 🧠 Truth or Lie: Is Experience the Best Predictor of Job Performance? We have all seen job postings demanding "5 to 10 years of experience". It feels like the safest metric for hiring managers. But does a century of organisational psychology actually back this up? 💬 Workplace Surgery – Special Edition with 'The Business Psycho' This week, Al and Leanne take a trip into the online community forum The Business Psycho—a hub founded by Mary Luu for business psychologists, HR leaders, and curious professionals. Leanne tackles three brilliant questions submitted straight from the community members: Can business and occupational psychology skills be applied outside work and in everyday life? What is the single hardest workplace problem Leanne has ever had to solve as a Chartered Occupational Psychologist? Is work-life balance actually realistic in highly competitive industries? Connect with Mary Luu on LinkedIn: https://www.linkedin.com/in/trambaoluu/ Check out the community forum: thebusinesspsycho.framer.website/forum 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. As artificial intelligence accelerates and automation becomes a fixture in our workplaces, a massive shift is happening. The World Economic Forum’s Future of Jobs data maps out the skills that will define the next five years, and the top of the human skills list reads less like a traditional training catalogue and more like a description of a great therapist: empathy, active listening, resilience, and the ability to influence without authority. This week, we are joined for a third time by management and leadership coach Vince Sanderson. With 14 years of coaching experience and millions of likes on social media, Vince’s mission is to teach leaders the vital human-centric skills they very often never get formal training on. In this episode, we break down these "soft skills" into actionable workplace behaviours, discuss why a manager has more impact on an employee's life satisfaction than a therapist, and identify the single "multiplier" skill that will define successful leadership this decade. 🔑 Key Takeaways from the Episode The Shift from "Soft" to "Core" Skills: The term "soft skills" originated in the 1960s US Army to differentiate human capabilities from equipment hardware. Today, framing them as human-centric or core skills is vital to demonstrating their financial and operational importance to a business. Complexity Translation & Pattern Recognition: Analytical thinking in leadership isn't just about data; it’s about taking strategic plans and translating them into meaningful language so individual team members see how their role fits into the bigger picture. The 4 Levels of Listening: Most people operate in conversational listening (waiting for their turn to talk). True leadership requires active listening—employing silence, reflection, and simple coaching questions to let employees uncover their own clarity. Influence vs. Manipulation: Social influence is the ability to move people without relying on positional authority. The difference between influence and manipulation comes entirely down to intent—true influence serves the collective good, built on the law of reciprocity. The Power of Emotional Regulation: To foster a resilient and psychologically safe team culture, managers must first master their own emotional regulation and be willing to role-model vulnerability and setbacks. 🎙️ Meet the Guest Vince Sanderson is a highly sought-after management coach, keynote speaker, and content creator dedicated to helping corporate leaders bridge the training gap. Connect with Vince: Website: www.vincentsanderson.com LinkedIn: https://www.linkedin.com/in/vince-sanderson-9957a5254/ Instagram: https://www.instagram.com/vincent_sanderson/ TikTok: https://www.tiktok.com/@vincentsanderson YouTube: https://www.youtube.com/@vincentsanderson460 📬 Connect with Al & Leanne Truth, Lies & Work is brought to you by the HubSpot Podcast Network. Help us simplify the science of work by connecting with us below! LinkedIn: https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental Health Support If you or someone you know is struggling with workplace burnout, stress, or mental health challenges, please reach out to these free and confidential resources: UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning podcast where behavioural science meets workplace culture. This week, hosts Al and Leanne Elliott are joined by returning guest, organisational psychologist Dr. Jake Tuber! Together, they tackle the biggest news in business, bust media myths, and solve your trickiest management dilemmas. This Week: Restroom Lurking, Firing HR and The Sales Promotion Trap. PLUS, Does Gen Z Actually Care About Purpose? 🔥 Stories Covered 1. Restroom Lurking: The New Workplace Space Crisis Leanne reveals the latest viral workplace trend: "Restroom Lurking." A Kickresume survey found that 44% of workers admit to using office restrooms to regain composure when overwhelmed. We discuss the deeper issue—the lack of quiet spaces in modern office design. Forbes Article: https://www.forbes.com/sites/bryanrobinson/2026/05/22/restroom-lurking-on-the-rise-as-workers-seek-refuge-from-job-stress/ 2. Tech Firm Fires Entire HR Department Al breaks down the shocking news from checkout software company Bolt, which laid off its entire HR department. The CEO defended the move, claiming HR "creates problems that don't exist." We discuss why this "smoke alarm" approach to policy is a catastrophic business decision that overburdens untrained leaders. CityAM Article: https://www.cityam.com/fintech-boss-defends-sacking-entire-hr-department-for-creating-problems-that-didnt-exist/ 🧠 Truth or Lie: Does Gen Z Value Purpose More Than Pay? The media claims younger workers only care about meaningful work and ethical alignment. Dr. Jake Tuber leads this week's segment to reveal why this is actually a "life stage phenomenon" rather than something unique to Gen Z. Previous generations felt exactly the same way in their twenties—they want meaning, but they aren't willing to sacrifice financial security to get it. Academic Resources & Studies Mentioned: Deloitte Gen Z & Millennial Survey: https://www.deloitte.com/us/en/insights/topics/talent/2025-gen-z-millennial-survey.html Gen Z Workplace Expectations Study: https://radar.brookes.ac.uk/radar/file/32ad6bf8-a1e8-4890-8eeb-04437a1190f1/1/What%20do%20Gen%20Z%20want%20from%20a%20workplace%20-%202024%20-%20Nichols%20Smith.pdf Understanding Gen Z Workplace Motivations: https://doi.org/10.3390/admsci15010011 Generational Differences in Work Values (JMP): https://doi.org/10.1108/02683940810904385 Revisiting Generational Work Values: https://doi.org/10.1002/job.147 Generational Differences in Work Values (JoM): https://doi.org/10.1177/0149206309352246 The Silent Revolution in Europe: https://doi.org/10.2307/1953494 💬 Workplace Surgery We dive deep into your real-world workplace questions: The Accidental Sales Manager: How do you undo a promotion without destroying confidence or your credibility? We break down the classic trap of promoting your best individual salesperson into management. The Sustainable Business Owner: What do you do when you preach wellbeing but are secretly a workaholic hypocrite? Jake and Leanne discuss the mindset shifts required for founder-led businesses. Loyalty vs. Honesty: How do you have the hard conversation with a loyal, 7-year employee who has stopped growing with the business? We map out a fact-finding approach to avoid an unexpected review bomb. 🤝 Connect with Dr. Jake Tuber LinkedIn: https://www.linkedin.com/in/jaketuber/ Website: http://www.ticonadvisory.com Podcast: https://www.ticonadvisory.com/podcast 🎁 Special Offer: Get 6 months of free access to Jake's Substack, Workwise: https://workwise.substack.com/subscribe?coupon=1e481d0b 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK/ROI — Samaritans: Call 116 123 | https://www.samaritans.org UK — Mind: Call 0300 123 3393 | https://www.mind.org.uk US — Suicide & Crisis Lifeline: Call/text 988 | https://988lifeline.org Australia — Lifeline: Call 13 11 14 | https://www.lifeline.org.au Global helplines: https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture . This week, we are tackling a massive, silent trend affecting thousands of professionals: The Great Reentry . During the pandemic, thousands of people left their corporate jobs to seek purpose and flexibility in self-employment . But now, six years on, a quiet crisis is happening . Thousands of founders are realizing that business ownership is lonely, financially straining, and exhausting—and they are trying to return to the traditional workforce . The problem? They are drowning in shame, hiding their businesses, and navigating the job market completely wrong . To help us simplify the science of this messy transition, we are joined by Laurie MacPherson, a brilliant career and LinkedIn mentor who specializes in helping mid-to-senior-level women find their next roles . Laurie delivers a masterclass on how to overcome the internal struggle of "going back," why the modern job market punishes founders who apply blindly, and how to de-risk yourself to recruiters . 🔥 What We Cover in This Episode: What is 'The Great Reentry'? Laurie breaks down the stark reality behind the post-COVID freelance boom, the isolation of working from home, and the silent shame that keeps former founders from admitting they need a job . The 437-Applicant Trap: Why firing off cold CVs to job boards is a losing battle for former business owners, and why your next role is sitting directly inside your network . How to Handle the "Why Are You Leaving?" Question: Laurie shares her exact, bulletproof interview scripts to reframe your business history as a badge of courage rather than a failure . The BOLD & REAL Frameworks: A deep dive into Laurie's signature acronyms designed to help you own your achievements, tailor your applications like a master tailor, and show up authentically on LinkedIn without sounding like a corporate robot . The 100 Rejection Challenge: How flipping the script on sales outreach can completely remove the sting of "no" and accelerate your career breakthrough . 🎙️ Key Takeaway Quote from Laurie MacPherson: "It takes courage to start a business, and it takes equal courage to recognise it's not working and make a change. Frame it as a brave chapter, not a failure. Say it, then stop talking." 🔗 Connect with Laurie MacPherson: Website: lauriemacpherson.com LinkedIn: Laurie MacPherson Instagram: @_laurie_macpherson_ 📬 Connect with Al & Leanne: LinkedIn: https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat 🧠 Mental health support: UK & ROI — Samaritans: Call 116 123 or visit https://www.samaritans.org UK — Mind: Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline: Call or text 988 or visit https://988lifeline.org Australia — Lifeline: Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com Truth, Lies & Work is proud to be part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we are adjusting our usual format for a specific reason. Co-host Al Elliott recently celebrated his birthday, so Leanne is taking over the reins to give him a brief respite from the standard news cycle. Instead, we are answering our most requested listener query: an analytical retrospective into the operational history, the high-stakes decisions, the failures, and the legal battles of Al’s career as a serial entrepreneur. In this special episode, we dissect a highly unconventional career path. From being recognised as a "42 under 42" breakout entrepreneur to navigating a complex £103,000 personal bankruptcy, Al shares the raw realities of scaling businesses from the ground up—and how hitting rock bottom ultimately informed his blueprint for ethical, sustainable growth. 📈 Strategic Takeaways From This Episode 1. Operations & Turnaround: From Bottom Tier to Market Leader Al details his early career in hospitality management, outlining the strategic operational changes required to take a underperforming Manchester student venue from the 27th worst in the region to the number-one position in total sales volume. 2. Regulatory Arbitrage: Exploiting Systemic Loopholes Discover the origins of Al's first major tech start-up: an after-hours alcohol delivery service. He explains the technical loop-hole he engineered around credit card transaction processing windows to legally bypass strict UK licensing frameworks—and the bespoke 50-binder software system required to protect the operation. 3. Risk Management & Insolvency: Navigating a £103K Bankruptcy When capital markets dried up post-dot-com bubble, Al faced a devastating cash crunch resulting in asset repossession and a £103,000 bankruptcy. He discusses the psychological toll of financial restructuring, the operational dangers of relying on short-term credit, and why shifting toward an American perspective on corporate failure can turn insolvency into a critical founders' credential. 4. Ethical Scalability: Building a 38-Property Portfolio Out of Crisis How do you launch a real estate venture with maximum capital constraints? Leveraging high market empathy and strategic partnerships, Al built a 38-property portfolio during the dawn of the 2008 global financial crisis. Learn how his startup outmanoeuvred corporate institutional landlords by designing an innovative, ethical "99-year tenancy" model for families facing foreclosure. 5. Founder Fallacies: Why Ego Destroys Early-Stage Ventures Al offers critical advice for modern founders and next-generation executives. His primary directive: eliminate overhead-heavy vanity metrics, suppress founder ego, and prioritise rapid market validation over theoretical perfection. He shares the costly mistake of investing £40,000 into premium office infrastructure before securing an initial proof-of-concept, and argues for a biased-toward-action framework. 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com Truth, Lies & Work is a proud part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome back to this special live edition of Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, Al, Leanne and Associate Producer Georgia, are joined by three exceptional experts to explore a straightforward but powerful question: what does the military do differently when it comes to leadership, and what can businesses actually learn from it? Most organisations say leadership matters, but many are just guessing. We promote based on length of service, confuse being "in charge" with being a leader, and create cultures where capable people are too afraid to speak up. The military, however, has spent decades perfecting the art of building instant trust and providing the clarity needed for independent action. 🔥 Key Themes Covered 1. What 'Mission Command' Actually Means James Hardie and Major General Matt Smith break down the concept of Mission Command: providing a clear goal and the "commander's intent," then trusting your people to figure out the "how". While most businesses are flexible at the top and rigid at the bottom, the military provides a structure that empowers disciplined initiative at every level. 2. Trust as a Starting Point, Not a Prize Danny Wareham explains the "trust gap." In the military, trust is often assumed based on shared competency; it only reduces if proven otherwise. In civilian life, we often make people earn it slowly through "presenteeism" and internal politics, which slows down performance and kills initiative. 3. Leadership Emerges, It Isn't Assigned We discuss the concept of leaderless leadership (or constellation leadership). If the mission and culture are strong enough, they can effectively replace the need for a traditional "boss". We explore how leadership should shift situationally to whoever has the most relevant expertise in the moment. 4. The "Liminal State" of Transition James discusses his research on the experience of veterans moving into civilian roles. He describes the "liminality"—the uncertain journey between two identities—and why veterans often struggle, not because they lack skills, but because civilian organisations aren't built to receive what they bring. 5. Calmness Under Pressure Major General Matt Smith shares a powerful story from ground combat in Afghanistan, illustrating that a leader's most effective tool in a crisis isn't shouting—it's maintaining a level of calmness that signals to the team that everything is under control. 🎙️ The Guests Danny Wareham: Certified Business Psychologist and author of Constellation. LinkedIn: linkedin.com/in/danny-wareham Website: firgun.co.uk Major General (Ret) Matt Smith: A 32-year US Army veteran and head of the Master in Business for Veterans programme at Emory University. LinkedIn: linkedin.com/in/smithmattd James Hardie: Former RAF helicopter pilot and organisational psychologist. LinkedIn: linkedin.com/in/james-hardie72 Website: coursecorrection.co.uk 📬 Connect with the show – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Georgia Hodkinson: https://www.linkedin.com/in/georgia-hodkinson-gmbpss/ – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we are skipping Truth or Lie because we have a massive, jam-packed episode featuring the brilliant Cait Donovan! Cait is a culture and leadership keynote speaker, host of Fried: The Burnout Podcast, and author of an upcoming book out later this year. Together, we tackle the existential anxiety of AI, the baffling world of employee retaliation, a hilariously disastrous federal crime, and a deep-dive workplace surgery to help you protect your energy and lead authentically. 🔥 Stories covered Word of the Week: Circling Forward Leanne introduces a phrase coined in an Esquire article by Kyle MacNeill exploring why so many workers feel pessimistic about the future of work. "Circling forward" is the idea that progress doesn't move in a straight line. Esquire Article Link: https://apple.news/AqVByb5pFTsKcDzvf_F50iA When Candour Hurts the Business (and Someone Poisons the Chocolate) Cait brings a highly controversial Harvard Business School article by Henrico Castro-Pires to the table. The research suggests that managers are giving overinflated performance reviews to mediocre employees because they are terrified of employee retaliation—ranging from workplace gossip to an extreme case where an employee dumped ethanol into a tank of melted chocolate. Harvard Business School Article Link: https://www.library.hbs.edu/working-knowledge/when-candor-hurts-the-business-economics-of-employee-retaliation Two Brothers, One Firing, and the Ultimate Teams Call Blunder Al shares a wild, real-life crime story from February 2025 involving two brothers, Muneeb and Sohaib Akhter, who were fired from government contractor Opexus on a joint Microsoft Teams call. Ars Technica Article Link: https://arstechnica.com/tech-policy/2026/05/drop-database-what-not-to-do-after-losing-an-it-job/ 💬 Workplace Surgery with Cait Donovan Question 1: How do I stop being the person everything falls on? A listener feels completely burnt out after taking on the responsibilities of four roles without a pay raise or promotion, fearing that pushing back will make them look like they can't cope. Question 2: Hiding the wires as a senior leader. A executive leader admits they are burning out but feels it is unsafe to tell their team, their board, or their peers, wondering if leadership is just a sustained pretence that everything is fine. Question 3: Trapped in a culture of meeting overload. A leader spends three-quarters of their day in meetings, leaving them cognitively empty when it's time for strategic thinking. They’ve tried blocking out calendar time, but the culture runs on meetings as a currency of power and information. Connect with Cait Donovan To learn more about Cait's corporate workshops, keynote speaking, and her mission to eradicate chronic stress, visit her website or connect with her on social media. Don't forget to listen to Leanne's guest appearance on Fried: The Burnout Podcast this week! – Website: https://www.caitdonovan.com – BurnBold Website: https://www.burnbold.com – Instagram: https://www.instagram.com/caitdonovanspeaks – LinkedIn: https://www.linkedin.com/in/caitdonovan 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com 🎧 Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals. Find more incredible business shows at https://b2b.hubspot.com/podcast-network

Welcome back to Truth, Lies & Work, the award-winning podcast where behavioral science meets workplace culture. Have you ever wondered why some of the most brilliant people struggle to get a business off the ground? This week, we are joined by Dr. Rosenna Bakari, a psychologist, empowerment expert, and author of Seven Exits. Rosenna’s story is a wake-up call for high achievers. After heading to Cornell at 17, earning her PhD, and building a lauded career in academia, she hit a brick wall when she tried to become an entrepreneur. She discovered that the very skills that make you "right" in a classroom—intellect, working alone, and academic rigor—can actually be the primary barriers to success in the real world. 🔥 What We Discuss in This Episode In this episode, we dive into the psychology of "leaving where you are" and the seven exits you must take to truly grow. The Hyper Ego: Why smart people often lean into defensiveness instead of awareness when things go wrong. The "Right vs. Solved" Dilemma: The one question from a mentor that changed Rosenna’s life: "Do you want to be right, or do you want to solve the problem?" The Trap of Passion and Purpose: Why treating passion like intellect can blind you to what the market actually needs. Transitioning from Books to People: Why shifting from a high regard for knowledge to a focus on relationships is the essential "knob" to turn for business growth. The 200-Call Challenge: Rosenna’s journey of moving from a "safe" academic facade to vulnerable, human outreach. 🧠 Key Lessons for Founders and Leaders Your Intelligence is a Tool, Not a Passport: It can get you in the door, but it won't keep the door open. At some point, you have to change how you show up. Check Your Ego Before You Blame the Market: When a project fails, the first question shouldn't be about the economy; it should be: "How am I getting in my own way?" The "Respect vs. Like" Reality: If you believe it doesn't matter if people like you as long as they respect you, entrepreneurship might not be for you. Business moves at the speed of relationships. 🔗 Connect with Dr. Rosenna Bakari LinkedIn: https://www.linkedin.com/in/rosenna-bakari-ph-d-b3120194/ TikTok: https://www.tiktok.com/@dr._bakari_empowerment YouTube: https://www.youtube.com/@rosennabakari5535 Instagram: https://www.instagram.com/sevenexits_rosennabakari/ Website: https://rosennabakari.com Book: https://transformation.sevenexits.com 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Episode 300 is here! 🥂 To celebrate this massive milestone, Al and Leanne are joined by a very special guest, Dr. Jake Tuber. In this jam-packed anniversary edition, we’re tackling the "FOBO" phenomenon, the radical 10% pay rise experiment, and the truth behind high-performing diverse teams. 🔥 Stories Covered 1. The Rise of "FOBO": Why Gen Z is Resisting AI Move over FOMO—there’s a new acronym in town. FOBO (Fear of Becoming Obsolete) is driving a quiet backlash against AI among Gen Z workers. Leanne breaks down why younger employees are slowing down adoption as a form of self-protection against automation that threatens their long-term value. Read more: https://www.theguardian.com/technology/2024/mar/24/fobo-fear-of-becoming-obsolete-ai-gen-z-workplace 2. The 10% Automatic Pay Rise: A Cure for Toxic Culture? Stockholm startup Lovable has ditched traditional performance reviews and negotiations. Instead, every employee gets an automatic 10% raise on their anniversary. We debate: Does guaranteed security make people work harder, or does a little "insecurity" keep you sharp? Read more: https://www.businessinsider.com/stockholm-startup-lovable-automatic-10-percent-pay-rise-anniversary-2024-3 3. Workplace Scandals & Economic Indicators Jake brings two contrasting stories: a massive $1M settlement offer in a high-profile JP Morgan lawsuit and the curious case of US job cuts—which are down everywhere except in the Tech sector. Is AI really the culprit, or is it just a convenient excuse for layoffs? 🧠 Truth or Lie: Do Diverse Teams Perform Better? It’s the claim that has dominated business strategy since the 90s, but what does the research actually say? Dr. Jake reveals that while cognitive diversity (varied skills and perspectives) consistently boosts innovation, demographic diversity alone can sometimes increase conflict and slow down coordination if not managed correctly. 💬 Workplace Surgery: The Management Edition In honor of Jake’s upcoming book, The Deliberate Manager, we tackle three burning questions: The Drained Team Lead: Is the first year of management always this exhausting? The Group Chat Trap: What do you do when you accidentally see what your team really thinks of you? Executive Presence: How do you bridge the gap between being a "great executor" and looking like a VP? 🤝 Connect with Dr. Jake Tuber LinkedIn: https://www.linkedin.com/in/jaketuber/ Website: http://www.ticonadvisory.com Podcast (Forces at Work): https://www.ticonadvisory.com/podcast Special Offer: Dr. Jake is offering our listeners six months of free access to his Substack, Workwise. Use this link to claim: https://workwise.substack.com/subscribe?coupon=1e481d0b 📬 Connect with Al & Leanne LinkedIn: https://www.linkedin.com/company/truthlieswork Al Elliott: https://www.linkedin.com/in/thisisalelliott Leanne Elliott: https://www.linkedin.com/in/meetleanne Email: hello@truthliesandwork.com Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans: Call 116 123 or visit https://www.samaritans.org UK — Mind: Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline: Call or text 988 or visit https://988lifeline.org Australia — Lifeline: Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Welcome to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture, brought to you by the HubSpot Podcast Network. Most businesses struggle with recruiting. They post jobs on Indeed, sponsor LinkedIn ads, and cross their fingers. Rachel Harris, co-founder of StriveX Accountants, does the exact opposite. She has built a multimillion-pound firm from her dining room table with a waiting list of over 200 people eager to join her team. In this episode, Rachel reveals how she treats recruitment like a 24/7 marketing function and why her employees are her most powerful recruitment tool—even when they’re calling her a "micromanager" on social media. 🔥 What we cover in this episode: The "Always-On" Strategy: Why Rachel never posts "we're hiring" ads and why waiting until you have a vacancy means you're already too late. Franchising the Inside: How Rachel systemized recruitment and onboarding so the process runs itself, allowing her to focus on the human connection. Employee Generated Content (EGC): The "no-rules" scheme where Rachel’s team earns bonuses for sharing raw, unscripted stories about their work life. The "Micromanager" Post: How a post highlighting Rachel’s intense systems became one of their best-performing pieces of recruitment content. Culture as Credibility: Why a lack of employee advocacy isn't a social media problem—it's a culture problem. 💡 3 Key Lessons for Leaders Recruit Like a Marketer: Stop selling the job; start showing the life. Use day-in-the-life stories and team moments to sell the culture before a candidate ever applies. Turn Your Team into Trusted Voices: Authenticity beats polish. Giving your team the freedom to share their real experiences without an approval process builds massive credibility with future hires. Fix the Culture First: Rachel’s EGC scheme only works because the workplace actually delivers on its promises. If your employees won't vouch for you publicly, focus on the culture before the content. 🔗 Connect with Rachel Harris LinkedIn: linkedin.com/in/rachel-harris-a3192372 StriveX Accountants: https://strivex.co.uk Instagram/TikTok: @accountant_she 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines: https://findahelpline.com

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. This week, we explore the shifting vocabulary of the modern office, the rise of "Gen Z entrepreneurs," and a sobering look at the prevalence of toxic leadership. Plus, for Mental Health Awareness Month, we dig into the research behind "Bring Your Dog to Work Day" and answer three tough listener questions in a bumper Workplace Surgery. 🔥 Stories Covered 1. Six Words Defining the New World of Work Leanne introduces "dry chatting"—the practice of rehearsing emotionally charged conversations with AI before having them in real life. We also explore: Meaning-maxxing: Optimising life around purpose rather than status. Rage applying: Rapidly submitting job applications as a cathartic response to frustration. False retention: When staff stay for security but aren't actually engaged. Vibe working and the Anti-office: How AI and office design are prioritising "progress over productivity." Source: https://www.thetimes.com/business/companies-markets/article/how-world-of-work-changed-times-enterprise-network-t0zvf96wv 2. The Gen Z Career Ladder is Being Rebuilt With entry-level hiring at its lowest rate since 2020 and AI automating "learn-the-ropes" tasks, Gen Z is pivoting to ownership. We discuss why "the new promise is ownership" and look at young founders who are turning down traditional internships to build their own empires. Source: https://www.theguardian.com/technology/ng-interactive/2026/apr/25/gen-z-entrepreneurs-business-ai 3. Is Toxic Leadership the New Norm? A new study reveals that 6 in 10 workers currently have a toxic boss. We discuss the impact on mental health and why many employees feel companies are investing more in AI than in developing their people managers. Source: https://www.fastcompany.com/91534390/6-in-10-workers-say-they-have-a-toxic-boss-study-finds 🧠 Truth or Lie: Bring Your Dog to Work Day Does having a "fluffy colleague" actually support mental health? The Truth: Some studies suggest dogs act as a stress buffer and increase workplace engagement. The Lie: The evidence is surprisingly weak. Most studies rely on self-reporting, and for the 15-30% of people with allergies or phobias, a dog-friendly office can be a major source of stress. 💬 Workplace Surgery Question 1: Are we doing more harm by asking and not acting? We regularly survey our people and ask for feedback, but if I’m honest, we don’t always act on what comes back. Are we building trust by listening, or damaging it by not following through? Question 2: Why isn’t anyone using our wellbeing benefits? We offer a range of wellbeing benefits — things like support resources, initiatives, and time off — but hardly anyone actually uses them. What are we missing? Question 3: If people keep leaving, is it really a hiring problem? We bring in good people, but a pattern’s emerging where they leave within the first 12 months. Is this a recruitment issue, or something happening once they’re inside the business? 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat Mental health support UK & ROI — Samaritans Call 116 123 or visit https://www.samaritans.org UK — Mind Call 0300 123 3393 or visit https://www.mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit https://988lifeline.org Australia — Lifeline Call 13 11 14 or visit https://www.lifeline.org.au Global helplines https://findahelpline.com Truth, Lies & Work is part of the HubSpot Podcast Network, the audio destination for business professionals.

Welcome back to Truth, Lies & Work, the award-winning workplace podcast where behavioural science meets workplace culture. We are part of the HubSpot Podcast Network, the audio destination for business professionals. In this special LinkedIn Live edition, hosts Al Elliott and Leanne Elliott are joined by three world-class experts to tackle one of the most pressing questions of the modern era: If machines are increasingly doing the thinking for us, what happens to our own ability to think? 🔥 Discussion Highlights 1. The Irony of Automation We dive into the "irony of automation," a theory from the 1980s stating that as we automate complex tasks, humans shift from "operators" to "supervisors." Over time, the critical skills needed to intervene or judge quality begin to weaken. We explore how this is playing out in today’s knowledge work. 2. Writing as a Thinking Tool Charli Nordone explains why writing isn’t just communication—it’s how we process and structure our thoughts. When we outsource the first draft to AI, are we accidentally outsourcing the very thinking that makes our work valuable? 3. The Case for Human Authenticity Gabrielle Dolan highlights the "AI vs. AI" loop, where machines write resumes and machines screen them. She argues that in a world of machine-generated content, authentic, personal storytelling is the only way to build genuine trust and connection. 4. Leadership & Curiosity Paul Spiers discusses why leaders must move beyond seeing AI as a "productivity plug-in" and instead treat it as a foundational change. He shares how to foster "curiosity with context" to ensure employees feel empowered rather than replaced. 📬 Connect with Al & Leanne – LinkedIn: https://www.linkedin.com/company/truthlieswork – Al Elliott: https://www.linkedin.com/in/thisisalelliott – Leanne Elliott: https://www.linkedin.com/in/meetleanne – Email: hello@truthliesandwork.com – Book a call: https://savvycal.com/meetleanne/chat 🎙️ Connect with our Guests Charli Nordone Website: www.thebetterwritingstore.com LinkedIn: https://www.linkedin.com/in/charlinordone/ Instagram: www.instagram.com/betterwritingstore Gabrielle Dolan Website: gabrielledolan.com LinkedIn: https://www.linkedin.com/in/gabrielledolan/ Instagram: @gabrielledolan.1 Paul Spiers Website: paulspiers.com | principlesandleadership.com LinkedIn: https://www.linkedin.com/in/paulspiers/ 🆘 Mental Health Support UK & ROI — Samaritans Call 116 123 or visit samaritans.org UK — Mind Call 0300 123 3393 or visit mind.org.uk US — Suicide & Crisis Lifeline Call or text 988 or visit 988lifeline.org Australia — Lifeline Call 13 11 14 or visit lifeline.org.au Global helplines: findahelpline.com