Explorez tous les épisodes du podcast Transform Gov - the digital government podcast

In this episode Martin Quigley, Head of Data and Analytics at Pobal, explores how data is transforming policymaking and ensuring government supports reach those who need them most. With Pobal’s workforce growing from 220 to 720 people in just nine years—and its analytics team expanding to 32 experts—Martin reveals the critical role of data in shaping Ireland’s public policies.

From answering over 1,200 Oireachtas questions annually to producing insights that guide early interventions for disadvantaged children, Martin shares invaluable tips on data management and governance frameworks that are relevant to anyone in the public sector.

🎥 Watch now to learn how data is driving smarter decisions and creating real impact across Ireland! Don’t forget to subscribe for more insights into transforming the public sector. 🔔

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Is our cultural heritage at risk of fading away in the digital age? In this fascinating episode, we sit down with Dr. Lisa Griffith, Director of the Digital Repository of Ireland (DRI) and winner of the Open Data Ireland eGovernment Award. Dr. Griffith shares how the DRI is safeguarding Ireland’s rich digital heritage, from pivotal moments like the Repeal the 8th Amendment campaign to the folklore of the Traveller community. Discover how open access to large and diverse collections not only enriches research but also keeps Ireland’s story alive on a global stage.

Tune in to learn why preserving digital records is crucial for public sector organisations of all kinds and explore the DRI’s vision for a future where Ireland’s history is open, accessible, and secure for generations to come!

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In the latest episode of Transform Gov, we enjoy a fascinating chat about the transformative power of AI in the public sector with Prof. Vinny Wade from Trinity College Dublin.

In part 1 we explore the evolution of neural networks to the incredible speed of modern processors, we explore why AI is making waves - why now?

Discover how AI is reshaping everything from customer support to personalised learning in government, and hear real-world examples of AI in action—both the triumphs and the challenges.

We also touch on the crucial role of ethics, data privacy, and the importance of context in deploying AI solutions effectively.

Whether you're curious about AI's potential or its pitfalls, this episode is packed with insights for public sector professionals in Ireland.

👉 Don't miss out—follow, listen, and share this episode to stay ahead in the AI revolution!

#AI #DigitalGovernment #PublicSectorInnovation #Podcast

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In this episode of Transform Gov: The Digital Government Podcast, Maeve Kneafsey sits down with Barry Lowry, Ireland's Chief Information Officer, for the first of a two-part interview series. Barry shares his experiences and insights from his pivotal role in transforming Ireland's digital landscape. He discusses the evolution of digital governance, highlighting key initiatives such as the my.gov portal and the rollout of digital COVID certificates that have set Ireland ahead in digital service delivery.

Barry delves into the essential qualities of transformational leadership and how he has fostered collaboration across government agencies. With a focus on inclusivity and innovation, Barry's leadership has propelled Ireland to the forefront of digital governance, with 2.6 million verified users engaging with digital services at twice the EU average rate.

Discover the strategies and teamwork that enabled Barry's team to issue over 1.25 million COVID certificates in record time and how they navigated the challenges of the pandemic through seamless digital solutions. This episode offers valuable insights into the future of digital government and the critical role of leadership in driving transformation.

Tune in to learn how Barry Lowry is shaping the future of digital governance in Ireland and beyond.

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Welcome to Transform Gov - the podcast where we explore the cutting-edge of digital government!

In Episode 7 we’re thrilled to feature Louise Jevens, CIO of the Department of Justice in Ireland. We hear how Louise Jevens and her team used technology to avert a post-Brexit crisis. When Louise's Secretary General directed her to do whatever was needed to avoid queues at Dublin Port she rose to the challenge and technology came to the rescue.

From digitising the public sector recruitment process to tackling the challenges of Brexit and now working to revolutionise the immigration services, Louise has been a driving force behind some of Ireland’s most transformative public sector projects.

Hear how she led the charge in adopting online testing, developing systems to manage Brexit's complexities, and creating innovative solutions to support Ukrainian refugees. Discover her vision for the future of AI in government and her dedication to increasing women's representation in tech.

This episode is packed with insights and stories that showcase the true power of digital transformation. Don’t miss out! Subscribe to Transform Gov now and join us for an inspiring conversation with Louise Jevens. 🎧✨

#irelandegovernmentawards #publicsectortransformation #digitaltransformation #deptjustice #publicsector #publicservants #brexit #irelandgovernment

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🌟 Transform Gov Podcast: Louise Jevens - A Tech Trailblazer in Ireland’s Public Sector 🌟

Louise Jevens joined the civil service straight out of school, thinking she’d just “see if she liked it.” Thirty years later, she's a celebrated tech leader in the Irish public sector, making impactful contributions through digital transformation.

🎙️ Episode Highlights:

- Prime Minister FOMO: The press office incident when the Irish Taoiseach's Blackberry caused FOMO with the UK Prime Minister Tony Blair.

- Acing the Start: Louise aced an internal competition to train as a computer analyst early in her career, setting the stage for her journey as a tech leader.

- Public Service Passion: She emphasizes the unique satisfaction of working in the public sector, witnessing firsthand the benefits her projects bring to citizens. It’s a team environment that integrates with the private sector, making it dynamic and fulfilling.

- Early Tech Adoption: Her journey began at Social Protection, where she experienced the integration of silo schemes into a single customer view. This forward-thinking approach was essential for disseminating and collecting billions of euros.

- Customer-Centric Mindset: Louise discusses the shift from automating existing processes to focusing on customer needs, sharing data to make better policy and service decisions.

- Strategic CIO Role: She highlights the strategic role of CIOs in policy formulation through data analysis, now having a seat at management boards.

- PULSE Implementation: At An Garda Síochána, Louise was part of the team that built PULSE, centralizing information for Garda analysis and enhancing operational effectiveness.

- Pioneering eCabinet: Leading a small IT team at the Dept of An Taoiseach, she developed the eCabinet project, digitizing the cabinet office and setting a precedent in the EU and possibly the world. This project enhanced security and efficiency, attracting international interest.

- Collaborative Network: She values her network across different departments, collaborating with colleagues and gaining insights to drive successful projects.

- Supporting Women in Tech: Louise is passionate about encouraging young people, especially women, to join the public service for fresh ideas and knowledge.

🚀 Tune in to this episode to hear Louise’s incredible journey and insights on driving digital transformation in the public sector.

#TransformGov #DigitalTransformation #PublicSector #Ireland #TechLeadership #WomenInTech #Podcast #Innovation

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The HSE continues to face ongoing challenges in protecting patient information. The latest incident in June 2024 was the result of an internal IT glitch that compromised the vaccination details of over one million people. In part 2 of Transform Gov’s interview with Maria McCann, former Director of Data and Informatics at the HSE we discuss, amongst other topics, the ongoing data security issues faced by the HSE, Maria underscores the inevitability of cyber threats and the critical role of the CISO.

🔍 Episode Highlights:

- Crisis Management: Maria's resilience was tested through the COVID crisis and the Ukrainian refugee crisis, where she played a pivotal role in managing the response efforts. Tune in to hear how she used "energy buckets" to build team resilience.

- Data Security Challenges: Discussing the ongoing data security issues faced by the HSE, Maria underscores the inevitability of cyber threats and the critical role of the CISO.

- Cross-Departmental Collaboration: The Ukrainian refugee crisis required seamless collaboration across multiple departments and organisations, including EY and Microsoft. Discover the complexities of aligning diverse teams to support refugees, such as ensuring access to cancer treatment centres.

- Managing Expectations: With a large stakeholder group, prioritizing needs and managing expectations were crucial. Maria highlights the importance of plain English communication and open conversations to align everyone's efforts.

- AI in Healthcare: Maria emphasizes that AI must be driven by clinicians to support healthcare effectively. She shares her involvement with Spunout, a charity using AI to support young people's mental health. She also tell us about the innovative Fastrack to IT apprenticeship program.

💡 Key Takeaways:

- The human element is the hardest and most important part of major projects, requiring honest communication and alignment.

- Data quality and governance are foundational for successful AI initiatives.

- The importance of practical education pathways, like tech apprenticeships, to bridge skills gaps and support lifelong learning.

Join us as Maria McCann shares her invaluable experiences and insights into the world of digital transformation in government. 🌐📊

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Transforming Healthcare; Organisational Psychologist and former HSE Director of Data and Informatics, Maria McCann played a pivotal role in revolutionising digital health at the HSE. Which included her time working with Richard Corbridge, CIO of HSE, the COVID response team and Ukrainian crisis. 

Episode Highlights:

·     Patient-Centered Transformation - How Maria and her team focused on integrating IT solutions seamlessly into the workflows of both patients and clinicians, ensuring technology enhances rather than complicates their experiences.

·     Driving Change with Clinicians: How Maria managed to get 200 HSE clinicians to drive change, highlighting the critical role of clinical teams in successful digital transformation.

·      Resilience During COVID: Hear about the extraordinary efforts to support clinicians, risking their lives during the pandemic, in the implementation of the Individual Health Identifier (IHI) and remote work migration for 1500 HSE workers. 

·     Collaborative Efforts: Understand the extensive collaboration with various public sector agencies, including the Department of Health, OGCIO, ESRI, CSO, and many more, to drive forward crucial projects like the HSE tracker and vaccination management.

·     Innovative strategies used to transition to remote work, including "how-to" video guides and online learning forums that saw 1000 registrations in just two days.

#DigitalTransformation #PublicSector #Podcast #HealthcareInnovation #PatientCentricCare #HSE #RichardCorbridge #MariaMcCann #ClinicalLeadership #COVID19Response #RemoteWork #Collaboration #DigitalHealth #IHITech #eGovernmentAwards

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On this episode of our digital transformation podcast we meet Dr. Sandra Collins, a trailblazer in the public sector's digital landscape, who is also a three-time winner of the Ireland eGovernment Awards. She has been instrumental in bringing transformative projects out of the basement (literally) and into the limelight. 

🎙️ Episode Highlights:

- Discover how entering prestigious awards can remind you of the significance of your transformation efforts.

- Explore how everything we create today, from art to social interactions, is digital, and why safeguarding our digital history is crucial.

- Learn about the digitisation of parish records and how it has revolutionised genealogy research.

- Understand why Dr. Collins believes digital transformation projects should be people-centric, focusing on problem-solving and stakeholder engagement.

- Pandemic Insights. Hear stories from the National Library during the pandemic, where virtual events saw unprecedented public engagement with cultural material.

- Delve into the challenges of recording history in a digital age and the critical role of digital repositories.

Key Takeaways:

- The importance of not letting digital transformation be driven solely by technologists.

- The necessity of preserving digital records to avoid a potential new dark age.

- The need for agreements with tech companies to secure our social history.

#DigitalTransformation #PublicSector #Podcast #DigitalHistory #Innovation #Preservation #TechLeadership #CulturalHeritage #DrSandraCollins #eGovernmentAwards #DigitalRepositoryOfIreland

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Part II of a fascinating interview with former CAO of An Garda Síochána, Joseph Nugent. Joe tells us about his time working with Andrew O’Sullivan CIO, An Garda Síochána, and Commissioner Harris to empower An Garda using technology to save lives.

·      How digital transformation empowers all, not just the techies.

·      The importance of vendor selection, highlighting a small Bray, Ireland SME's success in designing Ireland’s digital passport.

·      Why personal involvement and cultural alignment are crucial for project success.

·      The importance of flexibility and emotional intelligence in decision-making.

📢 Key Takeaways:

- Tailoring services to meet public needs and validating your conclusions with peers.

- The role of AI in enhancing health diagnostics as well as improving cross-departmental government services.

- Future challenges in identity management and the potential of AI to improve public services.

Great insights into making public service more efficient and user-friendly. Hear about great case studies, recognised at the Ireland eGovernment Awards and Leader’s Summit.

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Ever wondered how apprenticeships can be a game-changer for tech talent in the public sector? In this episode of Transform Gov, we spotlight the FIT program, which has trained nearly 1,000 apprentices in software development, cybersecurity, networking, and more. 

With 70% of tech roles suited to intermediate skills, apprenticeships offer a smart, cost-effective solution, keeping top talent focused on high-priority work while developing new tech professionals. The best part? 85% of apprentices stay on with their employer after qualifying—boosting retention and creating dedicated, homegrown teams.

🎥 Watch the teaser below and tune in to see how apprenticeships are opening doors to high-impact tech roles! Don’t forget to follow and subscribe for more insights on transforming public service! #TransformGov #Apprenticeships #TechCareers #PublicSectorInnovation

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We're excited to introduce HSE innovation champion Anna Marie Kiernan, whose dedication to finding effective solutions for chronic pain patients has led to a groundbreaking outcome. With a relentless drive to improve quality of life, Anna Marie’s work has brought virtual reality into the pain management toolkit, transforming how patients experience relief and resilience.

Joining her is Niall O'Driscoll, Joint CEO of ShineVR, the company behind this innovative VR solution. Together, they’re pioneering a unique approach that could reshape pain management across Ireland. Listen in as they share the journey, insights, and transformative impact of VR in healthcare—an inspiring testament to what’s possible when technology meets compassionate care.

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Enjoy a transformation masterclass with Kathrin Chambers, Digital Marketing Manager at Fáilte Ireland (tourism board), to explore their successful digital transformation journey along with the story of their award-winning 'Keep Discovering Car-Free' campaign which earned them the Ireland eGovernment Marketing Award.

Kathrin shares valuable insights into how they shifted their focus from brands to visitors first and defined clear goals for what success looked like.

Discover how Fáilte Ireland streamlined their digital properties, consolidating websites from seven to three and optimising social channels with a headless CMS for seamless updates. Kathrin also reveals how they kept senior leadership engaged through show-and-tell sessions, documented their learnings in a wiki for future projects, and how their front-office team played a pivotal role during COVID, updating core databases and driving a surge in digital referrals for tourist organisations.

Don’t miss this deep dive into Fáilte Ireland’s innovative strategies for digital growth and success!

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In Part 2 of this eye-opening interview with Fingal County Council’s Aisling Hyland, we discover the innovative use of virtual reality (VR) in Fingal Libraries that landed them the top spot in the Education category of the Ireland eGovernment Awards! 

Find out how citizens of all ages—from 13 to 89—are embracing VR for experiences as diverse as virtual mountain biking, creating spray art in New York, and exploring Anne Frank’s hideaway. The response has been overwhelmingly positive, showcasing how technology can open up entirely new worlds in a local library setting.

Find out how with the help of Meta and Eirmersive have helped shape this pioneering initiative, and hear Aisling’s insights on how Fingal is overcoming challenges to make VR a success—including securing buy-in from librarians, who are crucial to keeping the VR headsets in action.

Whether you’re a tech enthusiast, a public sector innovator, or simply curious about the future of libraries, this episode offers valuable insights into how VR is engaging communities in entirely new ways.

Watch now to be inspired by how VR is transforming public services—and don’t forget to subscribe for more future-focused content from Transform Gov!

👍 Like, subscribe, and share if you believe in the power of tech for public good! 🔔

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In this exciting episode of Transform Gov, we speak with Aisling Hyland, Digital Programme Officer at Fingal County Council who were the Overall Winners of the 2024 Ireland eGovernment Awards! 

Aisling shares how cutting-edge technology like VR, 3D, and web views transformed how citizens engage with large public realm developments, including the revitalisation of Balbriggan's beach and main street. With the help of RealSim’s gaming technology, they built a digital twin of the area, allowing residents to immerse themselves in the proposed plans and provide feedback like never before. 

Discover how Fingal overcame challenges in visualising complex projects, increased public consultation by 140%, and adjusted their plans during the pandemic by creating web-accessible views. Aisling also offers invaluable advice to other local authorities on adopting digital twins and shares a bold vision for the future of this technology in shaping public spaces far beyond planning consultations. 🌍

Tune in for an inspiring look at how digital innovation is shaping the future of public services!

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In this episode of Transform Gov, we explore the innovative FIT apprenticeship program, a fast-track initiative designed to propel individuals with the right aptitude and attitude into successful careers in tech—no need for top CAO points.

We had the privilege of speaking with two current apprentices and a mentor, who shared their inspiring journey. They explained how they applied to the program, managed by FIT for the Irish public sector (applications available on www.publicjobs.ie), and the unique learn-and-earn model that combines hands-on experience with invaluable mentorship.

This program is revolutionizing public service recruitment, providing a diverse talent pipeline for those eager to make a meaningful impact on society, not just profits. It’s a brilliant opportunity for anyone looking to take a different route into the tech industry, one where their work benefits the nation.

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In the latest episode of Transform Gov, we discover the transformative impact of Generative AI (GenAI) on Public Sector roles and services with Prof. Vinny Wade, Snr. Lecturer Computer Science, Trinity College Dublin.

Highlights:

• Early Adopters & Shifts: From tech giants to public sector departments like marketing, customer service, and software development, GenAI is revolutionizing the way we work. While it won’t take your job, someone using it might!
• Changing Workforce: GenAI is reshaping roles, with a focus on knowledge workers. Being GenAI literate is no longer optional—it's essential. Expect productivity to skyrocket as we embrace these tools.
• Creativity & Co-Creation: Can GenAI be creative? It might not rival a human artist, but it’s proving to be an incredible co-creator, sparking imagination and innovation across industries.
• Global Perspectives: With the EU’s AI Act on the horizon, we explore how different countries are navigating the delicate balance of innovation, ethics, and regulation.
• Empowering Public Services: Imagine personalized government services tailored to your life stages and unique needs. GenAI is making this a reality, helping public sector employees deliver more responsive and informed services.
• Ethics & Sovereignty: As we integrate GenAI, the conversation around digital sovereignty and ethical safeguards becomes crucial. How do we ensure that we remain in control while harnessing the benefits of AI?

Join us in this engaging discussion and learn how GenAI can help build a more balanced and effective public sector. Tune in, follow, and share this episode to stay ahead of the curve!

#AI #GenAI #DigitalGovernment #PublicSector #Innovation #Podcast #AIRegulation

Don't miss out—listen now and be part of the future!

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This episode of Transform Gov is packed with actionable insights for professionals working on website redevelopment, accessibility improvements, and international audience engagement. Hosted by Maeve Kneafsey, Episode 22 features Liz Coffey from the National Library of Ireland (NLI), sharing their journey to deliver a world-class digital platform for users at home and abroad.

What You'll Learn:

Bilingual Accessibility: How the NLI prioritised Irish and English language support, working with translation companies and automation tools like Sinosta to ensure high-quality content delivery.

User Experience Design (UX): The role of user research, remote workshops, and data-driven decision-making in crafting a platform that meets diverse audience needs.

Digital Innovation: Implementing features like ticketing integration, event management tools, and a robust content architecture to serve both domestic and international users effectively.

Global Reach: The NLI’s success in attracting audiences from Japan, the US, and beyond to their unique collections on Yeats, Seamus Heaney, and other Irish cultural treasures.

Genealogy and Family History: The popularity of the NLI’s parish registers and their value to researchers, especially those tracing family roots impacted by the destruction of the Four Courts archives during the Irish Civil War.

Key Results:

A remarkable 84% increase in reader ticket applications since launching the new website in March 2023.

Expanded online visibility and engagement through international events, webinars, and social media campaigns.

Enhanced analytics to understand and cater to user interests, from genealogy to Irish literature.

Future Innovations:

Liz Coffey gives an exclusive preview of the NLI’s ambitious plans, including the redevelopment of the West Wing into a vibrant cultural space featuring exhibitions, learning areas, and more. With the goal of unveiling these updates for the library’s 100th anniversary in 2027, the NLI continues to set the bar for public sector innovation.

Advice for Public Sector Professionals:

Plan with Purpose: Establish clear deliverables and business needs before selecting development partners.

Iterate and Improve: Launch first, then refine based on user feedback and post-launch reviews.

Collaborate Effectively: Work closely with translation and development partners to integrate workflows seamlessly into internal systems.

Don’t Miss This Episode!

This conversation is a goldmine of insights for anyone working on public sector digital transformation, multilingual content strategies, or engaging international and domestic audiences.

Subscribe to Transform Gov and receive your personal update for more episodes spotlighting innovation in the public sector. Hit the like button, share this podcast!

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Ready to find out how data is transforming public policy? In Part 2 of our conversation with Martin Quigley, Head of Data and Analytics at Pobal, we explore practical insights and game-changing strategies for leveraging data in the public sector.

✅ Actionable Advice: How to kickstart data-driven decision-making, including the role of governance in maximising outcomes.

✅ Quick Wins vs. Long-Term Gains: Demonstrating early value without compromising foundational governance.

✅ High-Value Data Projects: Insights from projects like the HRB(Health Research Board) and NDTRS (National Drug Treatment Reporting System) reporting system, showcasing the power of linking datasets for impactful research.

✅ Empowering Data Entry Teams: Helping frontline workers see the bigger picture—how their efforts shape future policies.

✅ Building Trust in Data: Transparency, quality, and accessibility as the foundation of impactful analytics.

What’s new in this episode?

• Discover the story behind Pobal Maps, with 500k views in the last 12 months, and how GIS technology boosted the usability of the HP Deprivation Index.
• Learn how Pobal collaborates with public sector users to create bespoke dashboards and track the impact of interventions over time.
• Explore the role of open data in making the HP Deprivation Index accessible for policy-making and research.
• Hear about Martin’s vision for the future, including generative AI innovations and strategies to prepare the workforce for the next wave of transformation.

Why listen?

Martin offers invaluable insights into tackling resistance to data governance, creating impactful data products, and integrating advanced technologies like AI into public sector workstreams.

Hear how data can transform policymaking to create smarter, more responsive governments. Don’t forget to subscribe for more episodes that uncover the future of digital government!

🔗www.digitalgovawards.com

#TransformGov #DataDrivenPolicy #PublicSectorInnovation #PobalMaps #GenerativeAI #DigitalGovernment

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Emma Dunn, Occupational Therapist at the Royal Victoria Hospital Belfast, and Dr. Dominic Holmes, founder of eXrt, took on one of healthcare’s toughest challenges—and won.

With the power of AI-driven Virtual Reality, they’ve bridged the gap between overburdened clinical teams and patients in critical need, delivering:

✅ Life-changing outcomes for stroke survivors

✅ Revolutionary time-saving solutions for healthcare professionals

Their story is not just inspiring—it’s a blueprint for innovation in healthcare and public sector transformation.

🎙️ In this exclusive podcast interview, hear how they turned an extraordinary idea into an award-winning solution, earning them recognition in the AI Ireland eGovernment Awards for outstanding impact in digital healthcare.

👉 Whether you’re in healthcare, digital transformation, or public service, this episode will leave you inspired to rethink what’s possible.

📲 Listen now and subscribe at www.digitalgovawards.com/podcast

🔗 Share this story to amplify ideas that are shaping the future of healthcare.

#HealthcareInnovation #DigitalTransformation #AIinHealthcare #HealthTech #MedTech #PublicService #StrokeRehabilitation #Leadership

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Pauline Tracey, a 40-year public sector veteran, shares her inspiring journey from libraries and finance to leading Dublin City Council’s Citizen Hub – a game-changing platform delivering digital services that truly meet citizens' needs.

🎯 Key Takeaways for Public Sector Leaders:

✅ Prioritising high-impact services like housing, waste reporting, and bulky item collections.

✅ Building a customer-first framework with Granicus platform to integrate services seamlessly.

✅ Tackling challenges like illegal dumping and enabling choice-based lettings online.

✅ Using Tableau dashboards to track SLAs, improve service response times, and deliver accountability.

✅ Why splitting Digital Transformation from general ICT drives agility and focus.

✅ How in-house UX/UI design teams save money and improve citizen experiences.

🌟 “Digital transformation is about understanding citizen needs and making services accessible. It's not just technology; it’s trust, collaboration, and prioritisation.

Follow Transform Gov for more insights into public sector digital transformation https://www.linkedin.com/company/ireland-egovernment-awards-transform-gov-podcast/?viewAsMember=true

#PublicSector #DigitalTransformation #CitizenExperience #GovTech #Leadership #SmartCities #DublinCityCouncil #GovernmentInnovation

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Discover how governments globally are leveraging Generative AI to dramatically enhance citizen services, streamline complex processes, and upgrade legacy IT systems. Bryan Rich, Accenture's Global AI Leader for Public Sector, Defense, and Health, reveals real-world examples and the strategic thinking needed for successful AI integration.

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On Episode 27 of the TransformGov podcast, John Barron, CIO of Revenue, gives exclusive insights about the digital-first future of Ireland’s tax administration including, importantly, a total revolution regarding VAT. 

The Revenue Commissioners are also going ‘all in’ on AI-driven services to streamline public interactions.  During COVID the team learnt alot about agility—responding to issues in days.  

John outlines the biggest digital changes to tax compliance coming our way.

Essential listening for those in digital transformation, government IT, finance, or policy and, of course, the entire tax industry.  

With thanks to Accenture

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How does Ireland’s tax system stay ahead of the curve? In part 1 of this exclusive interview, John Barron, CIO of Revenue, reveals how technology powers tax collection, compliance, and efficiency.

🔍 From the first PCs in Revenue to AI-powered compliance—this episode is packed with insights you won’t want to miss!

🎥 Listen now, subscribe, and stay ahead of the digital curve!

📌www.digitalgovawards.com/podcast

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💡 How do you take a messy, fragmented digital landscape and transform it into a seamless, powerful online presence that reaches millions worldwide?

That’s exactly what Ciara Traynor and her team at the Department of Foreign Affairs have done with Ireland.ie – a platform that’s setting the gold standard for digital government.

🎙️ In this episode of TransformGov, Maeve Kneafsey sits down with Ciara to uncover:

✅ The high-stakes digital strategy that made Ireland.ie a global success

✅ How to manage 100+ stakeholders and still drive change

✅ Key lessons for anyone in government IT, digital strategy, or transformation

🔥 This isn’t just a website – it’s a masterclass in digital government at scale!

📢 Listen now & get inspired!

💬 What’s the biggest challenge YOU see in digital government today?

Share your thoughts on LinkedIn https://www.linkedin.com/company/ireland-egovernment-awards-transform-gov-podcast/

#DigitalGovernment #Egovernment #PublicSectorInnovation #IrelandIE #GovTech #DigitalStrategy #GovernmentTransformation

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Wendy Walsh, Accenture Ireland’s Talent and Organisation Lead, returns for Part 2 on Transform Gov to explore the evolving relationship between people and AI in the public sector. From onboarding bots to research agents and Copilot-enabled teamwork, this episode is packed with practical insights for future-ready leaders.

You’ll hear:

• How GenAI and agentic AI are transforming frontline public sector work
• What fusion skills are—and why they matter
• Real examples of how digital assistants are improving staff experience

Tune in and share this episode with colleagues.

Public sector, AI, agentic AI, GenAI, digital transformation, change management, Accenture, Copilot, government technology, employee experience

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Wendy Walsh, Accenture Ireland, shares practical insights on where public sector transformation efforts stumble—and how to turn things around

What you’ll learn:

- How to make it work

- Essential trust and transparency 

- Influencers and change champions as a secret weapon

Listen now and subscribe for future Transform Gov episodes www.digitalgovawards.com

Public sector, digital transformation, GenAI, change management, Accenture, leadership, hyperpersonalisation, AI workforce, government innovation

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In this episode of Transform Gov, host Maeve Kneafsey sits down with Dr. Robert Ross, Senior Lecturer at Technological University Dublin and lead researcher with the ADAPT Centre, to explore how public bodies can embrace generative AI — safely, strategically, and with purpose.

Robert shares the inside story of the GenAI Lab, a groundbreaking partnership between ADAPT and Dublin City Council, designed to give public sector teams a trusted, low-risk space to experiment with emerging technologies. From rethinking procurement to triaging planning applications, they discuss real examples of GenAI being tested for the public good.

You’ll hear:

• Why a “lab model” helps public bodies move faster without taking big risks
• What makes a partnership with researchers work
• The surprising power of small startups in big transformation projects
• How GenAI can improve policy checks, automate translation, and save staff time
• Practical steps for any organisation — no matter how small — to get started

Whether you're just GenAI-curious or leading innovation in your department, this episode is packed with takeaways you won’t want to miss.

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In this episode of Transform Gov, Maeve Kneafsey speaks with Alan Browne, CEO and co-founder of Soarvo, about how their cloud-based geospatial AI platform is helping governments and local authorities turn complex drone, laser, and video data into fast, accurate infrastructure decisions. Alan shares a game-changing case study with National Highways UK, where Soarvo’s AI and augmented reality platform replaced manual road inspections, saving £17 million in one year.

You’ll learn:

• How AI and drone footage can spot road damage before the human eye can
• Why user-friendly tools (not engineers-only systems) are the future of geospatial data
• How local authorities can roll out AI pilots for under €10K
• Why Soarvo is built to be used by road crews, not just data scientists

This is practical, affordable digital transformation in action — and it's already reshaping how infrastructure is managed across the UK and Ireland.

#TransformGov #AIinGovernment #SmartInfrastructure #GeospatialAI #DigitalGovernment #Soarvo #PublicSectorInnovation #LocalGovTech #AugmentedReality #DroneMapping #SpotifyPodcasts #ApplePodcasts #ChatGPT #RoadMaintenanceAI #NationalHighwaysUK

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Maeve Kneafsey talks with Damien McCallion, Deputy CEO and CTO of the HSE, about what digital transformation really takes — in the middle of complexity, crisis, and culture. From checklists to cloud systems, and from relationship-building to region-wide reform, this is a masterclass for anyone trying to lead change in the public sector.

Whether you're in housing, justice, education or health — this one will land.

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In this episode of Transform Gov, Maeve Kneafsey is joined by Tom Johnson, MD of insight consultancy Trajectory, to explore what the public really thinks about AI — and the answers might surprise you.

From rising fears about deepfakes to the surprising number of people who still haven’t heard of generative AI, Tom shares exclusive research tracking public sentiment across the UK. You’ll hear why older adults and women are more cautious, how AI is already shaping public services invisibly, and what 75% of people actually agree on when it comes to regulation.

If you work in government, tech, or service design — this episode is a must-listen. Because in the race to implement AI, forgetting public opinion could be the costliest mistake of all.

AI public opinion, trust in AI, digital government, AI and public services, Tom Johnson Trajectory, Transform Gov podcast, AI regulation UK, AI and demographics, AI in public sector

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In this episode of Transform Gov, we explore how Transport Infrastructure Ireland (TII) is rethinking infrastructure management with cutting-edge tech. Stephen Smyth and Gerard O'Dea share how their team is using AI tools like RoadAI and eventually crowdsourced mobile footage to monitor over 1,700km of greenways and footpaths — all with low-cost, scalable tech.

From a phone on a bike to a national data strategy, hear how innovation is driving efficiency, sustainability, and smarter public sector planning. Don’t miss their insights on data governance, citizen-generated content, and what's next for smart mobility in Ireland.

Subscribe (www.digitalgovawards.com) and listen now to learn how public sector innovation is hitting the road.

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In this episode of Transform Gov, host Maeve Kneafsey continues her conversation with Damien McCallion, Deputy CEO and Chief Technology & Transformation Officer at the HSE, to explore how a national health system is embracing digital — not just with ambition, but with action.

Damien shares the inside story of:

• How over 50,000 staff hours have already been saved through automation
• Why the seven-year Electronic Health Record programme is built to survive turbulence
• How AI is now detecting fractures faster than ever in Irish hospitals
• What lessons every public sector CIO and digital leader can learn from the HSE’s transformation playbook
• The secret to embedding a culture of digital safety across massive frontline teams

If you’re leading change in government — in health, education, justice or beyond — or supplying technology into the public sector, this episode is packed with practical insight, scalable ideas, and real-world results.

🎙️ Listen now to discover what’s working — and what’s next.

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RTÉ’s Joe Hoban and Tracey Diamond share how their award-finalist campaign “We’re here to be better, for you” became the start of a new era for public service media.

In this episode of Transform Gov, Maeve Kneafsey asks:

✔️ Why did RTÉ choose to go public with such a bold message?

✔️ How can public organisations communicate honestly without making things worse?

✔️ What role does digital strategy play in winning back younger audiences?

✔️ How can you create impact on a minimal budget?

Watch for practical insights every public sector leader and communications team can use — whether you’re facing a crisis or building public trust from the ground up.

Subscribe for more stories of public sector transformation and innovation www.digitalgovawards.com

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In this episode of Transform Gov, Maeve Kneafsey welcomes Jacky Fox, Global Lead for Accenture’s Security Practice, and Chris Davey, Security Lead for Accenture Ireland. They unpack:

• The hardest cyber challenges in public services today
• Why legacy IT and shadow cloud matter more than you think
• Winning the human factor: awareness, culture and insider risk
• How AI, automation & threat intelligence are reshaping defence
• Practical, scalable actions any public-sector CIO can take

Essential listening for transformation leaders and tech providers aiming to build cyber trust in government.

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John Callaghan of Partsol explains why Cognitive AI is not just another GenAI tool — it’s a purpose-built engine designed for absolute traceability, source transparency, and auditability.

If you're in government, regulation, justice, or compliance — this one’s for you.

This episode reveals:

*Why “hallucinations” make GenAI risky for public services

*How Cognitive AI guarantees evidence-based outputs

*Real examples from defence, legal, and government sectors

*Why public servants should demand AI that can be cross-examined

*How this tech enables decision support without losing control

Whether you're drafting legislation, handling appeals, or working in regulatory environments — this is the kind of AI that works with you, not around you.

🎧 Listen now and discover what explainable, defensible AI really looks like.

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What if the secret to protecting your core services was giving away content on other platforms? And what if public trust hinged on the accessibility of your apps?

In Part 2, RTÉ’s Tracey Diamond and Joe Hoban reveal how Ireland’s national broadcaster:

• Used short-form content to amplify traditional TV and radio
• Made user experience and accessibility central to rebuilding trust
• Navigates AI’s promise and pitfalls in public service media
• Delivers lessons every public sector team should hear
• 
  

🎧 Essential for leaders shaping digital government.

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AI in government has shifted from “don’t touch it” to “how fast can we scale it?” In this episode of Transform Gov, host Maeve Kneafsey speaks with Marianne Cassidy of the Department of Public Expenditure, NDP Delivery and Reform about Ireland’s updated AI guidelines—designed not to restrict, but to empower.

Discover how cross-functional teams (from HR to legal to CIOs) shaped practical frameworks and decision tools; why real use cases—from Revenue, Agriculture and the HSE—were the turning point; how the IPA is embedding AI into CPD and leadership training; and why trust, GDPR compliance and collaboration are critical to scaling safe, human-centric AI across the public sector.

If you work in digital transformation, service design, or policy innovation, this is a must-listen: insights, examples, and lessons you can apply right now.

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• Life-event lens: births, social housing, driving, becoming a student
• Governance: hybrid model for cross-department ownership
• Design process: user research, journey mapping, Target Operating Models
• Impact: cutting 40+ steps from the birth journey
• Tech: “skin-over-legacy” for seamless front-end experience
• Inclusion: designing for amplified needs via Nimbus Centre partnerships

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🎧 What happens when 31 local authorities decide to act as one? Sabahat Khan, Assistant CEO and CIO of the LGMA, joins Transform Gov to reveal how they're reshaping Ireland’s local government services through design-led, citizen-first digital transformation.

From standardising services to building trust and rolling out a national SOC, this is digital reform with teeth. Tune in now for practical insight, big vision, and what it takes to get 31 moving parts working as one.

🔗 Listen here or watch on YouTube https://www.youtube.com/@Transformthedigitalgover-123/videos

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A conversation with one of the Ireland’s and UK's most influential CIOs on people-first transformation, AI in action, and why governance makes or breaks digital change.

Richard Corbridge has led some of the biggest digital transformations in health, government and retail — from Ireland’s HSE and the NHS to Boots, the UK’s Department for Work & Pensions, and now property giant Segro. In this episode, Richard shares what it takes to keep technology people-first, how to make AI deliver real outcomes, and why governance and culture shape the CIO role more than ever. A must-listen for digital leaders navigating transformation in both the public and private sector.

• People-first digital transformation — why “citizen, patient, customer or colleague” all come first, not the tech.
• The evolving CIO role — moving from “the basement” to the boardroom, and why CIOs must be catalysts and foundations for change.
• AI in the public sector — lessons from the UK Dept. of Work & Pensions on using AI to read 24,000 handwritten letters daily and deliver help in 24 hours instead of 4 weeks.
• Avoiding AI hype — how to stop “AI for AI’s sake” and pick the right problems to solve.
• Governance that enables speed — why private sector governance delivers faster transformation and what public sector can learn.
• Agile vs. perfection — “Don’t let great be the enemy of good” in digital deployment.
• Building digital talent pipelines — attracting and developing IT professionals in public service, and tackling diversity and generational gaps.
• Cross-sector insights — how lessons from health, retail, government and industry overlap and inform each other.
• Future vision for public services — joined-up government, once-only data use, and seamless citizen experience.
• Personal side of leadership — balancing life as CIO with a thousand-strong vinyl collection and a “collector’s mindset.”

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From the London Olympics to Ireland’s National Development Plan — Huda As’ad, Managing Director for Capital Projects & Infrastructure at Accenture, shares how data, AI, and digital twins are reshaping how nations build and maintain public assets.

Learn how predictive analytics is saving 25% on maintenance costs, how transparency builds trust, and why “fail fast, learn fast” is the new rule for public projects that deliver real outcomes.

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Ireland is preparing radical moves to accelerate housing delivery. But what if the real breakthrough doesn’t come from policy — but from technology?

In this episode of Transform Gov, Maeve Kneafsey meets Gavin Duffy, Founder & CEO of RealSim, the Irish company building ultra-accurate 3D digital twins of real towns, cities, and infrastructure.

Gavin explains how immersive planning tools can speed up decisions, reduce objections, and help councils and agencies build better homes and infrastructure, faster.

From Jersey to Fingal and Balbriggan, this is a masterclass in practical digital transformation for public planning and housing delivery.

Digital twin Ireland, housing emergency Ireland, planning reform Ireland, public-sector innovation, RealSim, Gavin Duffy, Maeve Kneafsey, Transform Gov, Fingal County Council, Balbriggan regeneration, Jersey planning model, e-planning Ireland, 3D planning tools, Irish housing delivery, local authority innovation.

00:00 – Why Ireland’s housing emergency needs new tools

04:30 – What RealSim actually does in plain English

08:10 – Lessons from Jersey’s planning transformation

14:00 – Why Irish planning is still PDF-first

18:40 – Balbriggan case study

25:00 – How digital twins reduce objections

30:40 – What councils need to adopt digital twins

35:30 – The future: national digital twin for Ireland

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Childhood movement skills — hopping, skipping, throwing, catching — have collapsed globally. But one Irish spin-out is changing that story.

Dr Jamie McGann, co-founder of MoveAhead, joins Maeve Kneafsey on Transform Gov to reveal how his Dublin-based team built the world’s largest dataset of children’s movement, and how it’s now driving apps, curricula, and classrooms from Ireland to China.

In this award-winning collaboration with Smart D8, MoveAhead helps teachers objectively assess movement, personalise PE through AI, and bring physical literacy back into the heart of education.

Learn how Irish innovation can tackle one of the biggest health and education challenges of our time.

Listen, share, and subscribe wherever you get your podcasts — or watch on YouTube UC8jdqo_NbX6BHmkTynUdWJw.

Kinder Joy of Moving, Kinder App, Smart D8, Dublin City University, DCU, Sport Ireland, NCCA, Irish EdTech, Global Child Health, Movement Skills, AI in Education

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